Wyevale Hare Hatch Garden Centre in Wokingham

First time I have been here for some years, and was surprised to see it is now a Dobbies Garden Centre with a Waitrose inside. I confess to liking garden centres more for the home stuff than the garden gear, so I was disappointed as there was not really that much on offer. We contemplated having lunch here but the menu looked poor and there weren't many customers in the café section which was probably telling. Also noticed Ladd's Garden Centre is now shut so that is pretty disappointing.

Called in for lunch today, 1st choice not available (lasagne) 2nd choice not available (scampi & chips) ended up with fish & chips, there were four of us eating, waited nearly an hour from time of ordering, fish was fine but chips were barely warm, not sure I would bother to eat there again, shame because it looks nice and clean, staff were also pleasant.

First time.eatting in dobbies cafe since they took.over form wyvales.ordered a toastie at £6 I thought overly priced but I was hungry .waited at least 25 mins for a simple toastie.had to go back and ask where my food is and got no apologie just told to wait a couple of mins more.only 2 staff members on cafe till .and it was quite busy inside for a afternoon.toastie was not too bad tbh.they are obviously very understaffed and staff look stressed

Visité por primera vez desde que Dobbies se hizo cargo. Los inodoros olían a papel en el piso del cubículo. Estaba tratando de encontrar un producto de jardinería en particular y cuando le pedí ayuda a un miembro del personal, claramente no quería que me molestaran y me molestaran. El compost afuera estaba mal almacenado con bolsas rotas. La señora de la caja (compré unos guantes de jardinería) fue servicial y cortés. A pesar de esto, no volveré a visitar este centro de jardinería de nuevo.

Cuando estaba bajo Wyevales, tuvo momentos. Ahora solo parece ser la tercera tasa. ¿Por qué no puedes conseguir cubiertos limpios? Increíble. Los vasos están muy marcados con agua, pero piensas que está bien, estarán limpios, hueles, huelen a agua rancia. . . como si acabaran de correr bajo un grifo. Las teteras están manchadas, en el exterior. Los pasteles, sí, todavía se ven atractivos, entonces miras más de cerca y simplemente no parecen haber sido "atendidos". Por la cantidad de personal allí, son lentos. Las mesas están sucias y hoy solo tenía un bollo. La mesa que estaba a mi lado estaba sorprendida de que al ordenarlos, se sentaran con su chaqueta, la papa los encontró. . . . No estoy seguro de cómo puede suceder eso. La señora frente a mí dijo que era sorprendente lo descuidadas que se habían vuelto las cosas. Este no es un lugar donde volveré a comer. De hecho, tampoco estoy seguro de querer una taza aquí. No se trata solo de Dobbies: antes iba cuesta abajo. El personal joven, que probablemente carece de capacitación y ciertamente carece de habilidades para la vida, no es su culpa, parece necesitar un poco más de orientación. Esto podría resolverse con un poco de trabajo duro pasado de moda, orgullo y pensando en la experiencia del cliente

Escribo como lo encontré. No creo que haya tenido una sobredosis de fiebre electoral, pero nuestra mañana fue excelente y nos aseguramos de decírselo a los organizadores. Mis nietos se quedaron con nosotros durante un par de días y su estadía coincidió con un desayuno de Santa en lo que ahora es Dobbie's. Habíamos reservado de antemano y la nuestra era la primera mesa en el restaurante. Nuestro desayuno debía ser a las 0900, así que bien podríamos haber sido los primeros dentro de esta parte del restaurante. La mesa se colocó maravillosamente y de manera apropiada para la edad con dos galletas para los 2 niños de nuestro grupo. Era evidente que había muchos otros que se unirían a nosotros. El chef interpretó el papel del duende de Santa y un excelente trabajo que ella hizo también. No puedo decir lo suficiente sobre el aporte de esa señora para hacer que nuestro día sea más agradable. Desde el momento en que llegamos y nos vio venir y jugó al escondite hasta el momento en que nos dio durante nuestro tiempo allí, incluida la actividad artesanal, fue excelente. No tomé fotos de la comida, pero nuestras comidas parecían mucho más apetitosas que la fotografiada y mostrada en este sitio. La estrella de Navidad de chocolate fue bien recibida. La visita de Santa fue tan regular. Nuestro amigo elfo hizo todo lo posible para generar entusiasmo, pero su entrada fue discreta. El regalo recibido fue genial (Lego para el niño y Playmobil para la niña, había otras opciones). Los niños incluso encontraron tiempo y energía para usar el área de juego exterior. Esto fue bien pensado y bien ejecutado. Excelente. Gran valor.

Poor service... grotty cafe... dirty cutlery... poor food choice.. do not bother. Toilets disgusting. Even the staff looked like they couldn't wait to clock off

Desde que Dobbies se hizo cargo, el menú del café se queda corto, con muy poca oferta en comparación con la compañía anterior. El sándwich de pollo estaba muy seco con pan de mala calidad, no hay excusa para eso. El personal (excepto el gerente) parecía infeliz y nunca sonreía. Un café realmente bueno aquí sería la creación de este centro de jardinería. Espero que el menú mejore.

Quería obtener algunas plantas hoy para decidir pasar una tarde allí y visitar este centro de jardinería al otro lado de Reading y me sorprendió ver que había cambiado de Wyevale a Dobies, pero decidió ir y echar un vistazo de todos modos. Por dentro es un desastre, para ser honesto, pero no estoy seguro de si esto se debe al cambio de propiedad o al cambio de temporada (están sacando todas las cosas de Navidad). Fuimos a buscar las plantas y, para ser sincero, no parecía haber muchas en exhibición a la venta, pero esto puede deberse a la temporada, por lo que no encontramos lo que estábamos buscando. Aun así, las plantas no se veían geniales ni se cuidaron especialmente bien. Luego decidimos ir a comer algo antes de regresar a casa y dar el ÚNICO punto bueno de nuestra visita: el restaurante ahora tiene algunas mesas para perros en el interior, lo que sería bueno si todo lo demás fuera así.Pedimos algo de comida (dos cafés, una tostada de jamón y queso y un sándwich de ensalada de pollo y dos tazones de sopa ya que el clima no era bueno). Afortunadamente, teníamos que tomar los cafés, pero necesitan mejorar la mezcla que usan, ya que sabe a viejo y un poco polvoriento, ya que tomó casi una hora y una pregunta a una de las personas que trabajan allí para obtener nuestra comida. Cuando lo obtuvimos (junto con una oferta de reembolso que aceptamos) fue muy obvio que había estado parado en la cocina durante algún tiempo porque la tostada estaba fría, el sándwich estaba rancio y la mantequilla se derritió y el la sopa (champiñones) solo estaba tibia y, para ser sincero, no sabía muy bien. ¡También un par de trozos de pollo y lechuga NO son ensalada de pollo! No es que no haya suficiente personal, había al menos 4 en el mostrador, uno tomando pedidos, uno operando la caja y dos preparando cafés, así como dos sacando la comida, tengo la sensación de que es un problema de gestión pero no me importa, no me volverán a ver, hay muchos mejores centros de jardinería

Called in hoping to have a main meal at lunchtime today to find that three items on the main menu were unavailable, this was before 12 noon, the traditional time for them to start serving lunch. It's not that the menu is that comprehensive & all that was available that one could describe as a 'main meal' was Fish & Chips or Ham, Egg & Chips. Also I thought that £7.25 for a Panini, £2.40 for a Scone & £3.45 for a slice of cake was rather over the top. That's pricier that the National Trust! On checking out the gifts suitable for children I find that none are priced, either on the item itself or the shelving. Couldn't see any staff available to ask the pricing either. Rather a wasted journey.

Went to Dobbies today Oct 12th to see if the garden centre had improved from previous Wyevale which had become rundown and not welcoming. Having to wait in a queue for 20 mins to order 2 coffees at the till we found unacceptable and then a further 6/7 mins for the coffees to be made. Plenty of staff but no organisation. Everyone was ordering coffees but at various times whilst queueing no coffee was being made so service was extremely slow. A great shame as it will be some time before we will give it another try.

Queued for at least 20 minutes, 3 staff in the cafe, it appeared with little or no training. Staff more interested in getting parents to sign for the play area than serving customers. My drink was forgotten, I was asked why I was waiting to which I replied I haven't received my drink yet.When food was delivered bacon was overdone, beans were cold and the toast appeared as we had pretty much finished. Prices gone up for food and play area since it became a Dobbies, been many times and the place has gone down the toilet recently.

I would eat here visiting the garden centre, always friendly staff, plenty of parking, and always busy i like the standard of hygeine and the fact that service is quite quick and food at a reasonable price

Came for breakfast. Food was fine though not outstanding. What was outstanding, however, was the comfortable chairs in the cafe. As a disabled person with back and leg issues, I'd come back just for the delight of sitting in them - the quality of the food would be secondary.

Recently taken over by the Dobbies group, there appears very little difference in the cafe. It was mid-afternoon and reasonably busy. The staff behind the counter were friendly and chatty. I only had a scone and coffee which were both very good. The lunch and snack menu looked quite extensive and reasonably priced.

this is a average cafe in a garde centre- there is a sense of the bare minimums of food and service, whcih isn't in keeping with 21st century catering

On arrival found car park space easier to find which is not the norm and centre very low on customer numbers. Having selected my intended purchases and entering the café I was disappointed with the lack of cake options, very poor compared to previous visits.It was only when paying and presenting my garden club card informed no longer valid, then only did it become obvious of a poorly managed transition from Wyevale to Dobbies, lacking in customer communication, staffing levels,(only one on café counter) Past experiences have only been good, today was a disaster, Dobbies may be the largest garden centre group, but can you be the best ?

Looking around the garden shop there was a section selling cakes and biscuits. The sale sign said (All Easter Confectionary Sale) and the original listed prices were along side the sale price. We took the four cakes listed according to the sign at 50p each, to the counter and before paying clarified to the lady assistant that they were that price. I was told no I would have to pay the full price even when showing her the photo of the counter sign and produce. I showed my disapproval and left the goods behind

We often come here and the staff are always very helpful , food and coffee good. Great for families as there is a soft play area close to the cafe.

Saw on the board, spring veg soup and crusty bread. Sounds nice, so I went for it.When it arrived, the crusty bread was a slice of white. Really? False advertising? Trade descriptions? I pointed this out to my server, who replied ~ "do you want the manager?"Cvmon, Wyevale!

Plant hunting today and really enjoyed my trip to Wyevale Hare Hatch. This is a pretty big garden centre, with Bog shed and outbuilding demo area + a very big aquatic store in the same complex. Plenty of choice for outdoor plants + landscaping, and a huge indoor store complete with a large cafe, set at the back of the centre. Can get busy. Good selection of light bites, sandwiches and cakes.

Have visited here many times. Seating area is lovely, light and airy. If you don’t like noise, sit up closer to the counter area away from kids area at the bottom. The coffee is extremely strong but a good size cup. Counter service can be slow. Cakes look so appetising but they are not all that. On a previous visit we had fish and chips and it wasn’t good either.

Popped into the garden centre and thought we would have a coffee and a sandwich in the restaurant. We wish we hadn’t bothered. Staff very very disorganised and there were cakes and cooked lunches but no sandwiches. Waited a long time to be served despite there appear to be plenty of staff. Coffee was only half a cup. Scone and butter was really nice though. Tables and floors really grubby. Lots of uncleared tables and a lot of food left on plates which isn’t a good sign. No serviettes available so I asked “do you have any serviettes?” I got a very dorct answer “no”. Also no teaspoons for coffee. It’s a shame it could be great with a bit of proper management.

Stopped here on our journey home. We only wanted a coffee but the cheese scones seemed to be calling to us! These were very tasty and the coffee was good. This is a large open garden centre cafe, so it was a bit chilly, otherwise we liked the atmosphere. The meals being served looked very good, but I can't comment on the quality or length of service, although people did seem to be getting theri meals fairly quickly.

We went to buy a Christmas table decoration and get something to eat. Staggered at the prices and the unfriendly ness of most of the staff. I saw just the thing I wanted but was told by a lovely, but embarrassed lad serving that it was display only and wasn’t on sale. I found something else but that too was display only and again not for sale. I then saw a third thing I wanted, but at £30 for a small acrylic tree was too expensive. We left and went to Ladds Garden Centre a few miles up the road and purchased an even better one for a third of the price with happy, friendly staff and properly priced Christmas goods.

30 minutes after ordering sandwiches we had to chase up our order, it was clear that it had been forgotten, this was not the first time that this has happened to us but it will be the last. This restaurant is very badly organised with very inexperienced staff. The food is OK if you are prepared for a very long wait and abrupt staff when you decide to chase it up.

This place really needs to get its act together. We went in for breakfast, it was mid morning on a Friday and not exceptionally busy. We waited half-an-hour and there was still no sign of our meal. I gestured to a guy on the counter that we were still waiting. He checked and indicated that it would take two minutes. I decided that another cup of tea was required while waiting. An enquiry to the same guy received a curt response that I had to join the end of a lengthening queue. Any sensible customer facing person would have simply sorted the request quickly and made the drink complementary. We waited another ten minutes and there was no sign of breakfast. At this point we baled out and asked for a refund: which we finally secured.This operation was poorly managed and staffed by a lethargic and uninterested group of young, inexperienced people.

Staff were very helpful! A good choice of food for a cafe. Piping hot on arrival, plenty of condiments. Tables were well laid out and plenty of seating area inside and out. We would come again.

Tasty toastys and other nice food. Service was excellent. The waitress was very helpful when she saw me struggling slightly to sit down at table 6 because I have severe osteoarthritis. Gold star exemplary service for the waitress who I think comes from the Eastern European.

We went as a party of five. Queued for quite a while to place order for five sandwiches and get drinks. As it was between 1 and 2 we were not too bothered by this. However, the coke was warm, the tea weak and lukewarm and the hot chocolate cold. We then waited, and waited, and waited for the sandwiches to arrive. After having waited nearly 30 minutes we returned to the counter to see if there was a problem and were told it would be another ten minutes. After waiting for another 15 we decided to ask for a refund. We will not be going back.

Quiet a nice cafe area with inside and outside seating. General a r adorable hot and cold cafe food selection. Thought we would try the cream tea though whilst no bad value for money it was a little wanting. Set sandwich fillings which were poor and plain old white bread. Also they did not have any fruit scones left at 3pm only plan. Not good if you can any to entice people in. They need a back up stock just for cream teas and not for show. However 30 minutes later someone was served a fruit scone. . The other cakes were nice as was the tea. Done it once but would not have it again.

Looked intersting - but we couldn't find the item we were looking for - staff told us they didnt stock it.

I've eaten here a small number of times now, for a light lunch. Effortless experience, decent food, nice layout where you're not squashed in amongst endless others. Well worth a try.

We bought some items and plants here today for our garden revamp. We asked a member of staff, if something was available as there were none on display. He was very helpful and went to check, when he returned with the product, he was very knowledgable abd answers all our questions. As we approached the till area, he once again provided excellent customer service, by opening up a till and efficiently processing our transaction. We were very impressed with his helpful attitude and hope Wyevale realise what an asset Billy is to their establishment!

The plants at this garden centre are good but expensive. Stock of other products is patchy and many things are not priced. When I asked a member of staff for the price of a broom she said ‘I don’t have a clue’ and wandered away.My 15 month old granddaughter was hungry so we stopped at the cafe for something to eat. Nothing looked particularly appetising but as she was about to riot, it was essential. However as we queued a member of staff who was serving food repeatedly sneezed onto her hands, rubbed them together then carried on serving. We left immediately and had a delicious, clean lunch at The Horse and Groom almost opposite.Oh yes ... Wyevale have the nerve to charge £1.50 for children to use their small, tatty soft play area.

Visited today, business meeting. Very embarrassing to have to wait 20 minutes for 2 coffees. Did they go to South America for the beans?! The garden centre opposite provides much better seevice plus its independent.

We (party of seven) called into Wyevale Hare Hatch yesterday/Sunday around 12 15 pm and approx 50% of the tables were occupied and the other 50% were all filled with food remains and crockery from previous users.As the staff clearly couldn't be bothered to clear the tables we did what all the others looking for a table did and left!! We went to another establishment and spent our money there and won't be returning to Wyevale!!..To be expected to pay your relatively exorbitant prices and then be expected to sit amidst uncleared rubbish leads to the conclusion that the customers are being treated with contempt!!

Visited on Sunday for Mother’s Day, both myself & my mum had beef, it was delicious, well worth a visit

Visited Sunday morning on Mother’s Day with friends for breakfast. Great breakfast, nice & hot, plentiful. Will definitely visit again. Recommend.

Visited at 4pm on a midweek afternoon, food choice was perfect for an afternoon tea, service was great, we will definitely be visiting again in the future

After coming here for many years with children (playing in soft play) and eating in the restaurant/cafe we’ve never had cause to complain. However our visit today wasn’t quite the same. I’m not sure if the staff have had a reboot, a young lad that served us didn’t know what a mug was. I was put of eating by the overpowering smell of sick in the soft play area. My daughter then found a puddle of sick under the slide, this looked like someone had try to clean it up but failed. The floor in the restaurant/cafe was filthy dirty. If staff can’t be bothered with front of house I’d dread to see what’s happening in the kitchen. This was by far the best Wyevale around especially for food but it saddens me to say this visit was awful....

Popped in for breakfast Sunday morning and wish I hadn’t bothered. As with most others in the cafe, eggs like bullets and an impressive ability to overcook bacon, black pudding, burn hash browns and even tomato’s! Spoke to staff who couldn’t care less.

We had a quick lunch after doing some shopping which was very nice and enjoyed the quick service we received, very clean.

I have just returned from tea with Santa with my husband, daughter and grandchildren.I really can't praise it enough. The children had chicken nuggets, chips and veg, we had sandwiches, cake, scones etc which were very nice. There were crackers on the table. The children then iced and decorated a gingerbread man. Father Christmas was excellent, The children were able to choose a quality gift. All the staff were very pleasant. Well done to you all. I hope you continue to do this every year. Happy Christmas to you all.

We come here regularly either for a quick full English breakfast, lunch or just a pot of tea. If you arrive mid morning or early for lunch you receive swift service from efficient staff. Best to avoid school hols despite the fact that the kids play area is now 'fenced' off. Good value for money... unlike the cost of the plants and shrubs on offer in the garden centre.

Stopped here to pick up some plants for a gift and enjoyed a lovely lunch. Jacket potato's were excellent as was the selection of cake for desert. Ample sized pots of tea are great as well. Nothing worse than small cups and having to get up to order a second drink.

I go here often for a breakfast as it's a good portion size (not massive but not small either) and is value for money. I've also had the BLT which comes with chips and coleslaw which is good too. There is a soft-play area for kids.

Not been for months and months. Place felt soulless. I thinkOkay if you had small kids for the soft play. Food and drinks average. Okay for snacks but our lunch was nothing special and not value for money. Do like visiting the garden centre and other shopping bits.

We needed an afternoon break whilst out with grandchildren. What better way than call in a garden centre with a coffee shop / restaurant. It was clean and spacious and a reasonable choice, but there was just one person serving and the coffee was too strong for our liking. The coffee and walnut cake was however quite good.

Loving locally and working from home I've found this a great place for breakfast and a place to work. Bright airy cafe. Great staff very helpful. Nice selection of fresh pastries and cakes. Very good value cooked breakfast £6.95. Good coffee and £1 refills. I have not done lunch but food looks good and fresh. Lovely afternoon cakes. Plenty of space for families. Soft play area for young kids. Seems be a favourite with mums out for a break! Nice outside area as well for when weather is ok

Visited the cafe as had a Groupon voucher for afternoon tea, the service was slow but it was a lovely day so we set out in the sun in the small garden out the back. The area was clean and had nice tables and umbrellas and very welcoming feel.The afternoon tea was served and those there were only two types of sandwiches this was fine and the cakes and scones were lovely and moist and tasty! Really good offer and would defo go back! The garden centre is pricey and not that great.... but the afternoon tea was lovely!

There is always so much to see here whether it's plants or retail therapy. I can always find things I like.On this occasion we only had tea in the cafe but I think it's a pleasant place and the food we saw coming to tables nearby looked good.

My second visit at this garden centre and restaurant, the second time of being disappointed.The service was very slow, they couldn't cope with the ten people in the queue. My daughter ordered a fruit tea but was given a coffee! The egg mayo sandwiches had by my son in law and myself, were quite tasty but someone needs to learn there is edges to the bread, not just the centre!! Spread the egg all over not just heap it in the middle.I must say my muffin was lovely, I can't complain about it at all, apart from the price of course.I might return to the garden centre but not to the restaurant.

We have eaten here many times the food has always been quite good nothing to complain about but on this occasion wednesday19th April. How much can you get wrong on 6 orders, one cheese and onion toastie burnt toast yet unmelted cheese with onion marmalade who on earth thought up onion marmalade in a cheese toast it's like putting jam in it. Yuk. Another order was jacket potato with coleslaw and cheese this came with chunks of cheese straight of the block no attempt to melt it. Fish and chips clearly warmed up not freshly cooked. Another toasted sandwich with burnt toast unmelted cheese with the dreadful onion marmalade. One of the children's meals was dried up chilli so dry it looked like a burger. The other children's meal looked fine sausage and mash,so one decent meal out of six. What's gone wrong in the kitchen since two weeks ago.

Great place to meet friends and mosey around the garden centre. Amazing Gluten Free Lemon Curd muffin/cake...yum! And great coffee.

I came here to meet a friend for a quick lunch. The service was very friendly and helpful. The food was served without a long wait, and proved delicious. My latte was hot and looked as good as it tasted.The table are all well-spaced, meaning a good private chat is possible.There is plenty of choice on the menu, and prices were very reasonable.An excellent visit all round.

This is a favorite meet up with my son and granddaughter. She loves the soft play area in the coffee shop while we enjoy a nice cup of coffee and slice of homemade cake.

I waited for more than 15 minutes. The service was so slow that I thought they were on a deliberate 'go slow'. Staff were pleasant and a lady apologised when I mentioned, when I paid, that I had lost the will to live! Coffees were ok, but what a wait!

Went for a quick bite to eat. The ordering process is extremely slow as it has been made unnecessarily convoluted by having a step where you ask for you order then you have to go through the same process 50cm away at the till to tell them what you ordered. The prices are not cheap to say the least. The food took 30 minutes to arrive ( well at least the pizza) then they informed me they had run out of my order. Nothing tasted that nice and it's extremely dirty on the tables, they hadn't been cleared away and wiped for at least 45 mins. It's a shame as it used to be good but they have loads of staff not doing very much.

Visited wyevale garden centre in hare hatch with my three children in half term. The garden centre is fine and does what it says on the tin but The restaurant on the other hand is awful.The prices are extortionate , £2.80 for a small hot chocolate and £3 for a milkshake.The hot drinks here are not hot but Luke warm, the tables and floor are filthy with food and ground in dirt.The tables were not cleared away for the whole of our time here, so we had rotting stinking leftovers sat at the table right next to us for an hour! The play area is ok,and really is the only reason we visited but even this is rather dirty.The cafe has really gone down hill in my opinion. I used to enjoy bringing the kids here but I think the state of the place and the prices will put me of coming back any time soon. I'd rather pay a bit more and go to a proper soft play.not impressed wyevale!

This is a decent garden centre. I particularly like the fruit and veg stall by the exit. Really good.The soft play is one of the larger wyvale ones I have been to. Good but really for under 6s.Cafe is fine but nothing special and it gets long queues when they struggle with busy periods.

Visited Friday lunch with my wife as she had a 2 for £12 voucher. There was a sign saying you may have to wait for up to 30 mins for food at busy times. The restaurant was less than half full and many of the people there were having coffees whilst their kids were in the soft play centre. We were surprised to wait 35 minutes for two portions of fish and chips and disappointed with the quality when these arrived. The fish was good, however, the chips were cold and hard and the mushy peas a dry congealed mess. See photo. How any chef can send a plate with peas looking like that out of the kitchen defies belief. The food is not cheap (ok for us as we had a voucher) but it is very cafeteria like. The cakes and coffees are very expensive too, watch out as these can really push up the price of your meal.

I always enjoy visiting the Wyevale for it's superb choice of gifts and plants. It has a fantastic pet shop within the store where you are sure to find anything you need.The coffee shop serves delicious food and cakes in a lovely setting either indoors or outside.For the younger kids there is a soft play area to keep them amused.The choice of plants is extensive and the staff very helpful.On leaving there is fresh produce from the greengrocer and his fruit & veg are wonderful

Always go here meet my family, go to the cafe for drinks & cake my only criticism would be they are very slow making the drinks. We then go round the garden centre the outdoor plants are really nice, the indoor plants are good and the variety of other things you can buy are also good

Explored this garden centre on the way by foot to Twyford with its pretty, gardens and interesting name Hare Hatch. There is no mystery behind the name Hare Hatch Road is nearby. LOLNice displays of plants tempted, by the butterfly bushes, but cant bring anything back to Canada.

It was not planned but we thought why not! It was a beautiful sunny day and the kids enjoyed the outdoor play area. The food was delivered after 30 minutes too much time for a quicky. The food was freshly prepared and nicely presented. Kids were starving and ate the lot. We on the other hand had eaten and then ready to go. I wish the food had landed quickly and some more decoration would be appreciated.The clearing of other tables was delayed due to high level of custome.

Decided to have a snack while visiting the garden centre, as the last time we had visited the afternoon tea was great. This time, not so. Additional charge for soft drinks insteada of coffee or tea with afternoon tea. Stale sandwiches too. Overall not as good as I would've expected.

It is a comfortable restaurant/cafe with the usual menu of drinks and cakes and light meals. Friendly staff help to make it enjoyable. The cafe is next to a children's play area which of course means quite a lot of noise at times although there is seating further away into the shop area. A pleasant place.

Every time I go to this cafe in the garden centre I vow not to return!! It would make a fortune if they got it right but the service is ridiculously slow and then when the food does eventually arrive it's so underwhelming! The jacket potato with cheese and beans you hardly get any beans and this is the norm because I have been twice!! Side salad on the plate just dry no dressing and no dressing available on the table where all the packet sauces are!I know it's only a garden centre cafe but they need to get the basic stuff right ! Such a shame as a very popular place!

Don't expect cordon bleu, this is fairly standard cafe fair. The two for one deals (requiring purchases from the garden centre itself) make it a decent price for e.g. Fish and chips.

As a garden centre you get the generic stuff you find in all Wyevale stores.The café is slow and the food is mediocre. This was surprising. It was not good for gluten free either.I would seriously recommend crossing the road and using Sheeplands. You can get the majority of the same garden centre products, the café is better and being an independent you get a better level of service.

Whilst the menu is interesting and provides a good variety of hot and cold dishes, drinks etc; the staff are abysmally slow and not dynamic in the slightest. I have visited twice in March and both times the queue to order and pay was excessively long. In addition, the lacklustre waitress who brought our lunches over didn't even have the thought or care to take empty plates back to the kitchen with her (I had to call her back and ask her to remove the dirty plates from our table). The place in general is nice and they have a greengrocer at the exit which sells very nice produce. Unfortunately the lacklustre, ineffective and frankly lazy staff in the cafe let the whole place down. WHERE is the manager and why doesn't s/he sort the staff training out?!

Arrived for breakfast and badly to see that the restaurant want too busy. Ordered breakfast with hot drinks and was told to wait at end of til counter and drinks would "appear there". 10 minutes later a regular code and tea appeared along with now about 8 other people waiting for their drinks. Hoping that the food wouldn't take to long as only a few options available on the menu, we had to wait another 25mins to be served. After 20 minutes wait I complained to the full staff and commented that we had drunk our drinks we had hoped to have with the food I was. To this I just got a shrug of the shoulders and a comment that the dogs was being prepared. Avoid unless you have plenty of time to wait for very mediocre food.

Visited the garden centre (which is OK) and the café for lunch this weekend. Very poor service - long queue, slow service, no proper coffee, chosen item from menu turned out (after ordering) not to be available, un-cleared tables, tatty décor. Food so-so. We wont visit again.

This place has gone so downhill its underground over the past few months since I complemented the Manager on how good his service was, the whole place has plummeted to uncleared tables over ten minute wait for a cup of coffee and such a shabby service it should be avoided at all costs. Unless a good Manager can installed to turnaround this once good venue for a lunchtime snack the problems will get worse (if possible)

Food was of poor quality and very salty. Service was extremely poor and staff had to be reminded about our order twice and no apology given. We have been there several times and each time was the same,Cakes were of poor standard and very expensive. Definitely will not go back.

It's big, has a huge variety so good for shopping. When you are tired of shopping there is a good restaurant. Choice on menu is very pleasing. On the way out there is an excellent choice of fruit and veg to buy. What more could people want?

We are regular visitors to Wyevale Garden Centre and on most occasions visit the Cafe. There is a good choice of both hot and cold food and pastries along with hot and cold drinks. All have been good quality and reasonably priced. The Cafe also has a Soft Play area for small children which keeps our Grandson occupied whilst we are there

My meal was very nice, Butternut squash and Blue cheese tart,but I did have to ask them for the new Potatoes that came with this meal.They also forgot and I did to bring the Coleslaw that went with this meal !Our family members had.Fish & chips. Sausages & mash.. My husband had the bubble & squeak with bacon.He thought it was vey average. We used our offer vouchers from the specials board.(2 meals for £10) For Wyevale members. Good value.

We went out this Sunday for a family lunch here! We ordered 1 adult and 2 children portion of fish & chips!!My husband's portion came first... We thought it was for children..... He complained that it's only less than a half of a fish with a few bits of chips!!! Than the children's food arrived wich wass AS awful !!! Theeir fish was less than 1 fishfinger size of a fish!!! We payed £30 for these meals included 2 cartons of juice for the kids.... ! My children are 4 and six years old ... They both came out very hungry indee!! Imagine my huband strarvin!!! Terrible value for the money!! We will never eat there again... Do NOT RECOMMEND THIS PLACE FOR ANY ONE!! Also we had to wait ages for the food!! Night mare

I visited this garden centre café as I was passing by with my daughter and granddaughter, and we were hungry for lunch. We were informed by a sign on the counter that they weren't serving hot food... REALLY! How disorganised can you get to be not serving hot food in a location where hundreds of people stop by to check out gardening stuff...DISGRACEFUL!

Wye ale does a two dishes from its specials board for £10 if you have spent enough in the garden centre itself. There is generally a decent selection on the board, and the fish and chips is generally pretty good. This time, I went for bubble and squeak, and my wife for a cottage pie. Service was a bit haphazard (it always seems to be). The bubble and squeak was served with a couple of rashers of bacon and a well cooked fried egg on it. Nit was OK, but the b&s hadn't been fried properly - no crusty bits and definitely no beef fat! My wife's cottage pie was good enough, but she said that the veg were watery and oovercooked. The tables often are left untidiness, or even if tidied are not cleaned well. Overall, adequate, but nothing special.

This must be the most unorganised Cafe I have ever had the misfortune To visit , three people behind the counter and twenty people waiting The food is overpriced and completeRubbish sloppy service and waiters stumbling around like they are on crack cocaine never again this place needs closing down ?.

I was looking forward to catching up with my friend over a quick lunch and she suggested the Wyevale. I had a jacket potato and she had a sandwich. How on earth you can produce a revolting sandwith and jacket potato is beyond me. Her sandwich had fridge cold bacon, rock hard brie, lettuce not spinach as advertised and a weird looking red gloop, she didn't even manage half of it. My potato was obviously cooked hours (if not the day before) and reheated it had that horrible yellow old look and taste, it's stuffing of goats cheese, spinach and bacon had a peculiar slimy taste. I was really hungry so gave it a go but started to feel queasy very early on, and also barely managed half. The salad leaves should have been composted instead of being put on a plate as they had started to go slimy. This was normal lunchtime on a coolish day, there was no excuse for this. We left the Wyevale having returned our food to the serving area and making our complaints. I didn't even get an apology. I am still feeling sick three hours later. We will not be returning and would recommend others to eat elsewhere.

Not the place to visit. So slow to get served. Coffee was luke warm and unpleasant. Tables dirty, why not clean when they clear. Not up to usual standards.

I decided to treat myself to a cream tea whilst visiting the garden centre and what a disappointment. The scone was verging on stale and the clotted cream was dry and fragmented. At £4.55 I felt very ripped off but didn't feel that complaining would do me much good given the indifferent and cold service from staff. I won't be visiting again.

I have a late breakfast here at least once a month it is really good and the staff are very helpful. I think the price is fine for what you get and the choice and menu are more than enough.

Good choice of quick food. Unfortunately had to queue and queue. Drinks station should be separate from food, same big queue for cup of coffee or a full meal

Came here for afternoon tea, as we had a voucher. First impressions were good, but on closer inspection, the tables could have done with a good clean, even a token wipe would have made a difference - they weren't very clean - not the greatest start.We ordered our drinks and were told to sit down with a table number, it took a long time before a member of staff came over to tell us that they had run out of scones, so offered us an alternative of a toasted teacake and either chips or onion rings (weird choice but the children seemed to be happy with this option!)The scones that we had were a little bit crispy on the outside, but were still very nice. The sandwiches were really nice, lots of egg filling and a good amount of ham, not just a single slice.The best bit though was the delicious lemon meringue slice - very yummy :-)All in all it was a nice afternoon tea.

Went here on a Sunday for a light lunch. When ordering told a 30 minute wait for food which was ok as been before i know they struggle with any sort of number of people.The restaurant was not busy and plenty of tables to choose from (added to the confusion on the wait of food). Food came out hot and fresh but the whole experience was left lacking as so many table still had their number left up way after food had been served and many had plates not cleared for the hour we were there. After this experience not in any hurry to go back.

I would not want to be seen dead in a place like this so I am not sure why I went in alive. Wyevale is expensive for everything so the prices did not surprise me. Life is too short too waste your earthly allocation on a dry scone and a mug with a tea bag in it. I don't think there will be a next time.

Wyvale is great for all things to do with the garden and have a busy restaurant offering popular lunches and snacks for customers. Today however was the pits. We ordered and paid at 12:32. First to arrive was the coffee (£1.90/cup) and served at lukewarm temperature. We waited until 13:15 for the fish and chips to arrive and when it did, it all seemed bland. The apple and blueberry crumble never arrived at all. Odd as we have been before and found it to be OK. Date of visit 03/03/15 12:32 00107 0040 1163 (data from receipt)PS Just across the A4 is Sheeplands garden centre, the restaurant there is good.

My daughter took me here for lunch one very busy Friday lunch time.I had the item mentioned above, the chef served our lunch with a smile & in good time, the jacket spud and chilli was one of the nicest spuds I have had for a long time. It was amazingly busy, I have never seen a garden centre eating area so busy, so they must be doing something right.

Just went to the restaurant which I was told was great for a snack. O.K . A bit expensive at £1.99 for a scone and butter. Noisy and draughty but spacious. Quite a queue to be served as only one server.Friendly staff though and a huge variety on the menu from toasted sandwiches to full meals so O.K if in the area but I wouldn't go if a special journey.

Colin of Harrow is your man for first class fruit and veg and flowers. Forgotten a birthday? Not a problem, find Colin and he will assign you a florist to make you a bouquet up there and then from a good choice of flowers and foliage and wrapped up in the usual pretty papers and ribbons. Fruit and veg is picked up daily at Convent Garden and brought up to Wyevale Garden Centre. Fresh figs, pomegranates the size of small footballs as well as large and juicy oranges and grapefruits and Pink Lady apples. A good range of soft fruit from Beekers a Dutch company specialising in berries. As for Wyevales flowers and garden products - second to none in size, care and good sections for presents, and a plus is having a Cotton Traders shop on site with discounted footwear and winter boots and clothing. Friendly staff and a great atmosphere and I bought plants which I transported 300 miles up north!!

We have used this garden centre a lot but mostly for the cafe and indoor play area. The food is average for the price (quite high!) though their cakes are generally very good! You often have to go hunting for a menu and the queues to order came be 10minutes plus. My daughter likes the play area but in the last year they've started charging which I think is a bit of a cheek! I think if you've paid to eat their the play area should be free! Fair enough if your not using the cafe ask for the small charge but I begrudge paying £1.50 for my daughter to run around for ten minutes after paying £20 for two sandiwchs and two drinks!

A great place to stop for Coffee etc. Staff very friendly and helpful. Only had a cooked breakfast so can't comment on rest of menu but enjoyed a cooked breakfast.

The first issue was the lack of menus so it takes times to find out what is available. The staff were friendly in there and attentive. The coffe and food was tasty although not sure they were value for money. Not sure why garden centres seem to be more expensive than normal cafes. I thought they would like to fill there café as this will bring people in and then the shop itself will generate more revenue.

Popped in to have a quick browse and Saturday cuppa. Despite there being 4 staff behind the counter 2 were engaged in a conversation, 1 was emptying a tray and the other was serving another customer. One of the chatty women advised her younger male colleague to serve her. Nice to be treated with respect. Children's lunch box had no details about it so had to ask, again was a chore to get staff attention. Asked for a cream tea. Was served up hardest scone filled with whipped or squirty cream and jam. Indelible. Outside the wasps jar was full to bursting and there was plenty of wasps queuing up. Didn't go in indoor play area. All in all a disappointing visit.

We often visit when staying with our daughter, usually for lunch. Our last visit was very pleasant with nice cheerful staff. Our food order arrived promptly and it was hot. We enjoyed some retail therapy and on the way out I purchased some excellent fruit and vegetables from the young man who had set up his market near the exit. Considering the location and the chilly wind every time the automatic doors opened the young man would have been justified in being grumpy. He wasn't. He was delightful, new his fruit and veg and I will definitely buy fro him again.