Based on 56 opinions finded in 1 websites
Based on 56 opinions finded in 1 websites
Nº 435 in 551 in Bedford
Nº 68 of 84 Other cuisines in Bedford
Opinions
What did I like about the place….Not a lot, staff helpful. Breakfast was nice but extortionate. The disabled room was not fit for purpose. Furniture layout wrong. Crick in neck to watch tv and phone on wall out of reach. Bathroom, handbasin too small no place to put toiletries and no handwashing gel at basin or towels nearby. Room was also located a long way from reception if you are a manual wheelchair user!!! Restaurant food massively overpriced and mediocre…I’d have rather gone to Macdonalds and I don’t like Macdonalds !!!
Navigator12139994162 . 2023-11-06
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Following a morning at the spa, we visited The Gravel Pit restaurant for lunch. Very disappointed with the tuna open sandwich. It was one small piece of tasteless bloomer the size of a deck of cards with half a tin of cheap tuna, mayo and chopped peas. Not worth 10.50, even with the side of fries. Avoid!! Rip off!
B5742DYmb . 2023-07-16
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What a wonderful place to stay. Nothing was too much trouble for the staff and everyone was happy & helpful. Clarence, the House Keeper, especially, always stopped to ask us how we were & and if we needed anything. He was always happy The grounds were spectacular and the room was very comfortable, although storage was a bit sparse if you were staying for a few days, like us, drawers would have been helpful
380MariaB . 2022-08-18
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We didn't plan to eat here, although we were staying at The Waterfront Hotel (which this restaurant is linked to) but decided we didn't want to drive anymore that day. I had read the reviews and was not expecting anything really good. The restaurant was busy and we expected to wait for our food but it came quite quickly. My husband had the burger and it was fine and my ceaser salad with grilled chicken was OK (the chicken was a little overcooked. Was was rather strange, is that the menu had no prices, only "supplement" prices - obviously a lot of people who book into the hotel must take a DB&B package? I had a glass of wine and my husband a coke and dessert and it came to £45, so wasn't too bad.
Sheila F . 2021-11-29
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Stayed at hotel and ordered dinner. Two beers not available. Two dishes off the menu unavailable. One dish ordered was inedible replacement dish was as bad. Badly run restaurant. Two other tables also made complaints. Manager rather than overseeing restaurant is taking table orders! Menu is restricted and food quality really poor and it is not cheap. Shame as the hotel stay was good, although breakfast choices were limited unless you wanted a cooked breakfast. Staff can't see things e.g no bread left for toast, coffee cups need replenished. Think carefully before staying here
L y . 2021-10-03
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4 of us went for dinner and ordered starters and some Rioja. After 20 minutes nothing had arrived, we called the waitress, she told us they didn’t have the starters to share or the Rioja! She then came back and couldn’t even pronounce the names of the other wines she said were available? Merlot and Cabernet Sauvignon. Bearing in mind this restaurant is quite pricey, her knowledge of the wine and menu was shocking! Ribeye steak at nearly £30 was very fatty too - such a disappointing evenings dining.
richardcO3805RF . 2021-09-25
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Stayed at the hotel and went here for dinner. Lovely location, overlooking the lake. Good decor. But sadly very badly managed restaurant with some lovely staff, but a few who need a LOT more training. Asking for the bill 3 times (it took an hour), it then comes out wrong, and the staff member can’t use the till - that’s not ok at those prices. Not their fault, seemed like lack of training plus their section was far too busy and another section was quiet and staff hanging around bar doing very little. Restaurant (which is also the bar) was also extremely noisy and boisterous! Like walking into a Wetherspoons during the football. Food at dinner was WAY below average for the price - basic and cheap ingredients, not well prepared, awful salad (better quality at Brewers Fayre pub nearby for half price! And 100x better service there). Poor drinks choice, very old fashioned. Food at lunch also really basic and below average. With such a good location, if the food and service improves this will be a lovely place to go!
travelhants . 2021-09-12
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Just returned to the willow centre at 10pm and it was closed, couldn't even get water, please make sure you stay in the main hotel. I've tried to get a drink from a vending machine and all they have is snacks. Lots of staff but apparently the tills are closed and the computer says no.
N9662BIstephenl . 2021-08-11
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Lovely location and recommend for a drink but had two of the most naff sandwiches ever - £9 a sandwich and really poor. Thin bits of cheese thrown onto the bread and thin ham with a scrap of tomato clearly made by a 6 year old. Very disappointing and will not order food here again.
Lucie C . 2021-06-26
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I’m a weekly visitor to the golf club and I’m seriously considering playing elsewhere after this weekends stay. In early July, my other half purchased a Par&Spa package for us and another couple to enjoy for my birthday and this experience has totally ruined it. First of all, days after booking the Par&Spa I was sent email saying that what was advertised wasn’t actually available. I understand why the Spa would be closed due to COVID but I shouldn’t have been given the opportunity to book the package if this was to be cancelled. We were given a refund for what the spa would have cost and ‘booked’ afternoon tea instead. We arrived to a spotless room which was fantastic, thoroughly cleaned and even a cleanliness seal on the door to prove that no one had entered after it had been clean. Later that night, we had dinner and the food was lovely but the service was dreadful. After we asked for our bill, our waiter finished his shift and there was no other waiter around to ask. We had to wait a further 15 minutes until another waiter turned up. After given the bill, all waiters disappeared again so we had to pay at the bar instead. The next morning we arrived for breakfast at 9am with a tee time for golf at 11am. Our order wasn’t taken until 10:15am and our cold food didn’t arrive until 10:45am. We asked a waiter if we could order our food and they told us that she was finishing her shift so she couldn’t take our order. This ended our relaxed stay turning everything into a rush, having to eat, check out and tee off within 15 minutes. As we were leaving, a waiter approached us and had noticed how distressed we were. Shortly after, they offered us a full refund on the breakfast. We returned at 2:30pm to enjoy our afternoon tea and were mistakingly sat down with a party of 11. After we were sat down, we were told that our booking was actually for lunch and not afternoon tea. We were told that the chef didn’t have enough food prepared for us, even though we had booked a month in advance. Therefore, we had to settle for the overpriced lunch menu. Our waiter was extremely rude and unaccommodating with us. Once again, the waiter could see our distress and gave us 50% off the bill. Throughout the whole stay the COVID PPE worn by the staff was inconsistent. They would speak to you within the recommended 2 metre distance and would wear a mask/visor when it suited them. Our experience left us feeling extremely unsatisfied and certain that we would not come back.
mrdkeegan . 2020-09-02
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We ate here as a group of eight on a Sunday lunchtime for a birthday meal. The place was pretty empty, we spotted only two other tables ordering food. Our drinks order was taken twenty minutes after sitting down. We received our drinks another twenty minutes after this, after asking where they were. By this point we had already ordered our food, and we had to ask three times where this was, the third time to a manager, an hour and a half after we originally sat down. Suddenly the food all appeared - the majority of it stone cold beside one meal and everyone's potatoes. One of our party didn't receive her meal and upon questioning where it was (a sandwich) she was asked which bread she would prefer - it hadn't even been made! The food we did have was average, which wasn't surprising given the limited menu. We left the venue nearly three hours after arriving and only had one course. We were offered a discount and an extra round of drinks, and the serving staff and duty manager were polite and apologetic, but when the bill came we had been charged for drinks we hadn't even had! Unfortunately, this wasn't our first poor experience here as a group, some years ago we experienced a similar thing. This venue is fine for a light bite as a couple if you have a few hours to spare, or an (expensive) drink on a summers day by the water with a lovely view, but I wouldn't recommend it for any special events or group bookings.
xaymeex . 2020-02-19
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Had a brilliant night waitress was the best (free shots) cheers dani what s good night see you again next year well done all staff gin bar the best
lloydf858 . 2019-12-14
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Don't book your Christmas meal here I went to mine there last night and it was like being in a senior school canteen - staff continuously walking up and down, 250 people sitting in lines, not the comfortable eating experience you'd expect when you pay £50. Starter- dried up chopped meat (not sure what type) squashed together and served in a tube shape, green slimy stuff over the top, over fried bits of bread I couldn't bite, turkey roast - stuffing solid, compact and powdery tasting, roast potatoes solid in the middle really uncooked, desert was chocolate tart that was not east to cut but I was hungry so ate most of it. Mince pies were ok. The dance floor was so so tiny we were dancing on the floor matting and you'd expect the lighting to lower and dim to create a bit of an atmosphere but it didn't so was dancing in laboratory. Awful please don't ruin your lovely night by booking at this place. I wish I could get my money back and go somewhere else - so sad been looking forward to it for ages. I left and went home
ToniF112 . 2019-12-01
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Had lunch with good friend here for the first time. The Resturant is on the golf complex. The views over looking the lakes and golf course are amazing from the dining table. The service was impeccable and the food and menu very good. I had the fish and chips which was delicious and my wife had humus and falafel which liked very much. It’s a elegant setting with a good menu and wine and worth a visit if in the area and definitely worth a shout after a round of golf ..
Piyush P . 2019-10-08
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Amazing restaurant with high service standard. Steak was excellent as requested, portion size very good.
998alexanderw . 2019-09-13
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The restaurant was Amazing, the food is first class, if you are hungry you are at the wrong restaurant as the portion sizes are tiny. The menu needs updating desperately.
happycouplewhodrink . 2019-08-22
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Lovely views. Great, reasonably priced, friendly restaurant. We had a gluten and lactose intolerant friend who was well catered for. Definitely be back!
ElizabethO1391 . 2019-08-11
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This place for a hotel conference centre offers a very bad service. Even when they are not busy the service is awful. Just asking for tea and coffee we waited 20 minutes. They were not serving anyone else it was ridiculous. They do not have...
graham c . 2019-08-06
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Restaurant was really nice clean and tidy with a nice range of food , was tasty and didn't wait to long
Mark D . 2019-07-01
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We’ve been trying to find somewhere local to enjoy the occasional Sunday breakfast. Let me describe the breakfast, everything other than the extra black pudding we ordered was Luke warm, at this price point (just under £10 each) there is no need to be so...
CraigH21 . 2019-06-10
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Called in for morning coffee.super nice plaice.great flat white.nice Beowulf of the lake and golf course.
tuckersusacars . 2019-05-12
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Came here with my family on Mother’s Day and it was a throughly enjoyable experience. The food was amazing. Can’t fault the food.
816louised . 2019-05-05
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Very average food served by often rude and incompetent staff, massively overpriced at the bar and in the restaurant, likely that the coffee machine will be out of order, check your cutlery is clean. On the plus side, the view is great.
Snorkelpippen . 2019-03-31
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Food is poor. Tasteless and poorly prepared. They attempt to be a high class restaurant but don't even compare to a McDonald's. Cost is astronomical for what you get.
BillGhatore . 2019-03-25
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The restaurant is in a lovely location and is welcoming and friendly. The food is good and the meal was enjoyable My only issue was the cost which is not reflected in the quality In short very good experience with very good staff but at...
maisfield2017 . 2019-03-19
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Great food good service nice setting Attentive staff good menu pricey but Quality food good deal with hotel spa package
Juju197277 . 2019-02-15
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A truly bizarre dining experience. Ordered the pave of lamb, was given a fillet of beef. I asked for it to be replaced with lamb, the beef returned. My two dining partners confirmed I wasn’t going mad by tasting the beef. The charming restaurant supervisor...
Nick S . 2019-01-23
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Fabulous wonderful friendly clean love it. Staff on reception, the spa and the bar and restaurant were all so friendly, kind, helpful and patient. Wonderful food!! really good. A very nice weekend with a great package deal with family. Fabulous settings too.
Yvonne Q . 2018-09-16
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We book a table for Saturday to sit by a window so our fiends would have a good view of the lake and was told that would be o.k.but on our arrival we were sat in the middle of the room. As for the food...
david v . 2018-08-17
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We stayed overnight at the hotel as part of a spa package. A 3 course dinner was included. The menu had a good variety of options. The food was great quality and portion sizes were ok. Service was great and the staff were really nice....
chapman-chloe . 2018-08-11
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Impressive, service. Staff are well managed and attentive, there to welcome you as you go through the restaurant door, plenty of bar staff. Great Food, we had our own waiter for 14no. people at a corporate stay, that Jasmin helped us organise. Couldn't praise them...
BCPUKLtd . 2018-05-11
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Need a proper manager to turn this place round. It would be ten times busier every day if people came away thinking that they'd have good foos, drinks AND service.
Spaggy1966 . 2018-05-07
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Though we have eaten here several times at lunchtime this was our first visit for an evening meal. The staff are friendly and helpful and the food first class. The only slight criticism is that the sweet potato tahchin was too small but that’s only...
703christao . 2018-05-07
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Went to a charity dinner in one of the restaurants. The cost of ticket included 3 course dinner. The food was one of the worst food I have ever tasted. I had mushroom Wellington, was like a soggy mushroom pasty. Would never go to an...
gillmcg . 2018-04-01
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We stayed on a grey weekend in January and really enjoyed our stay. The staff were helpful and friendly. The rooms were modern and smart but small. The spa was great but you have to book ahead of arrival or it is usually fully booked....
Mccb2013 . 2018-02-20
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With colleagues had evening meal for the first time for a few years. It was not that busy, with plenty of staff who seemed only interested in talking to each other rather than being attentive to their customers. Four stood around together while we sat...
Monument . 2018-02-15
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We ate on a Friday night whilst on business. Our waitress was excellent and helpful. The menu is very good and offers a good choice. The food was well presented and very good.
Neil F . 2017-12-18
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Our annual Xmas party this year was at wyboston lakes, as I pulled up and walked into reception the place looked amazing. Our party was in a marquee that was attached to the building by the looks of it and was done lovely, the food...
1bungle . 2017-12-06
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I had a quick lunch which was perfect - mushroom linguini with a side of beautifully cooked vegetables - for a vegetarian dish, absolutely delicious - compliments to the chef and good service as well. There is a lovely view across the lake - on...
Rossonwye63 . 2017-11-21
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I was at Work lakes hotel and resort for my friends 55th birthday. It was a Rat Pack tribute evening with spa. After booking this event I became temporarily disabled and on crutches. The hotel staff were so helpful and sympathetic to my condition and...
632KimT . 2017-11-04
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Great service, snacks and location. Food bar snacks/sandwiches) served at conference - were particularly good!
Demodd . 2017-10-10
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There for a spa break. Staff friendly and very helpful, good service. Food in the restaurant was excellent. Worth paying extra for the steak. Drinks reasonably priced. Lovely setting.
Allan P . 2017-09-27
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Dont believe the menus issued ,not delivered.Staff indifferent to drinkers or diners needs,too busy chatting
malcolmw30 . 2017-09-20
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Lovely setting for a group BBQ, However recently Wyboston are going downhill. This is a. Big operation but training of staff seems to be lacking. Sunday, 2.30 plenty of golfers. A group booking, others taking meals...beer on draught finished. Bar staff sniffing bottle to check...
ChrisStNeots . 2017-09-17
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For an international business centre I would have expected a better eduction into the requirements of a diverse culture of diets in this day and age. I visited the Waterfront restaurant for what was described as a delicious afternoon tea but what I got was...
rin12344 . 2017-09-07
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We visited Wyboston for a UK break. The location was beautiful and the staff were professional and approachable, shout out to Alex in the restaurant who was extremely professional. Very good value for money and would recommend to anyone for a couples break or girly...
amybangle . 2017-07-12
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Paid the extra for the steak on the meal plan, it was with it one of the best U.K. Steaks I've had. Not great service
Keith T . 2017-06-30
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Enjoyable visit big family get together. Roast was very good. But would prefer vegetables served separately with plenty of choice.vegs are not that expensive. Lovely view of lake,well kept toilet facilities
gillianhillyard1 . 2017-04-14
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The food was average but a table near the large windows make a lovely setting. The service was fine and the staff worked well. the choice of food was adequate and the gluten free was well catered.
lavallins . 2017-04-11
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I was looking forward to biting into a real meat since I got into England. And one afternoon I got the best of it over lunch. I don't remember how it was named on the menu but as I read the description m, it said...
Chirmi . 2017-04-03
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Booked a table for 8 - casino, food and disco; everything as promised . The wine on table was not to my liking, therefore paid for great Bottega prosecco . The food was good for the amount of people they had to serve. Staff were...
547beverleyd . 2017-01-08
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Food was lovely. Nice, hot and fresh. Quick service also. We ate here twice on our stay at wyboston spa.
Chloe A . 2016-10-26
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After the conference had a drink and during the evening was a great atmosphere during the disco after dinner. The bar was clean and spacious with comfy seating.
Angela O . 2016-10-05
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A lovely place to go, very tranquil and nice views, but the food was very poor, it had a skin on as it had been sat under the heat lamps to long.may give it another go.
kkappes11 . 2016-08-10
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I took my wife, nephew and his wife for dinner on a Tuesday evening. When I booked I was told that the Waterfront Restaurant didn't open Monday to Thursday but the Lakeside Bar & Brasserie would be open. I checked on the website and the...
BSAP4853 . 2016-07-17
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27 Opinions
We regularly use this pub/restaurant for our meet up with friends or just to get out of cooking a meal of an evening. I met up with a friends last night and we had a lovely meal. The staff were friendly and service was very good. As we have the Sizzling app we had 40% off our main course which is great - times are a bit hard at the moment so its great that they have these offers on. Will of course visit again but be sure to book a table in advance if you plan on eating here as it can get busy !
271 Opinions
A lovely and very well decorated restaurant with very poor customer service. All the standard duties of a restaurant just missed. Drinks were not offered through out our meal, no one around to ask for more drinks or to take our dishes when finished. Food was very average for the price. When we finally got someone’s attention and asked for dessert we thought we had been forgotten as the waiting time was far too long, they informed us that our ticket did not go through to the kitchen and gave us extra scoops of ice cream. Very unfortunate that a lack of customer service has let down a very beautiful setting.
171 Opinions
I wanted a gingerbread milkshake but they wernt any so I'm bit disappointed but got hot check didn't want but had any not even with cream on top
77 Opinions
The staff was helpful and friendly. Very clean. The music was not too loud. The cocktails were very good. A nice place to spend a couple of hours and have some drinks