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4.3

Based on 3.566 opinions finded in 2 websites

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Nº 264 in 747 in Salford

Nº 23 of 61 British in Salford

CUSTOMERS TALK ABOUT DISHES WITH..beautifulporkpuddingoldlambmustpotatoessandwichchickencheeseroastfishcookedsaladsteakcoffee

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Our third festive meal this season and easily the best. Special thanks to Thomas who was super - very efficient and friendly service.

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Wendy Westoby . 2024-12-18

MORE AT Google

We had an amazing time at our Christmas party hosted in the private dining room. The food was delicious, the ambience was beautiful and our server Matthew W was wonderful and attentive :)

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michelle naylor . 2024-12-18

MORE AT Google

Really nice food in a lovely setting, didn’t feel rushed despite the place being packed, great experience

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Ian Fletcher . 2024-12-16

MORE AT Google

Fantastic place. Cannot fault the food or the staff.

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Irene McKinnell . 2024-12-16

MORE AT Google

As a Coeliac I just want to say how wonderful this place is they are so caring and careful about allergies and put you at ease when eating there, and this makes such a difference when eating out these days. Highly recommend, excellent service, atmosphere and food thank you

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Vik Waters . 2024-12-11

MORE AT Google

Maya, who looked after us last night made our evening! What a lovely young lady, eloquent, caring, warm, engaging and made us feel welcome. Family of 6, we are visiting family from down south. Maya we wish you all the best! Great food, our only feedback would be dim the lighting a little! We all enjoyed our meals.

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James Bird . 2024-12-01

MORE AT Google

A lovely meet up with friends. Usual high standards

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Judith Robertson . 2024-12-01

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Excellent food, fabulous ambiance, Really efficient staff and great delicious meals. Made my husbands 70th birthday celebrations very special.

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Rosetta Mason . 2024-11-30

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My husband and I really love this place. It is great in Summer when you can sit out in the garden and also in winter when they light the log fires. It always has a really nice atmosphere and the food is good too.

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Diane . 2024-11-29

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The food was excellent 👌. The atmosphere was also good for a Wednesday afternoon. The service on this particular day was left a little, wanting.. There was no attempt at making us feel welcome by the barmaid & no enjoy your food when it was delivered.

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Tom Dower . 2024-11-27

MORE AT Google

Lovely place. Very friendly service. Lots of variety on the menu. Great food at a reasonable price. Will definitely return.

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Suzie Sargent . 2024-11-24

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There were eight of us there for an evening meal, some requiring gluten free food. Even so the food arrived all together and surprisingly quickly and what's more it was all excellent. I can't fault the quality of the service or the food. While the bar area was quite noisy the restaurant part was pleasantly quite so I highly recommend this restaurant.

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Steve Clarke . 2024-11-16

MORE AT Google

Linda and the team were fantastic from arrival, we couldn’t have asked for more attentive service.

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Emily Donoghue . 2024-11-16

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I had a meal here and was violently ill within the hour, doubled over in pain. It was my first meal of the day and I hadn't even left the car park. I was ill for 3 weeks and had to cancel my holiday. The management response was shocking: nothing to do with them, no remorse etc. I would NEVER eat here again.

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David Hulmes . 2024-11-15

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Came to a show as an outdoor event in a gazebo/tent.....We didn't eat at the event on this occasion. Hoped it was a bit more enclosed based on time of year, but, other than that great night!!!

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Margaret Reynolds . 2024-11-08

MORE AT Google

Had a gorgeous roast dinner yesterday. Eirini our waitress was delightful and made the occasion of our son and his fiancées engagement even more special 💕Xx thank you for your smiles and looking after us so well Erini Xx

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Jane sutcliffe . 2024-11-04

MORE AT Google

We were served in the Private Dining Room on Sat 2nd Nov at 1-30pm for a Birthday Celebration. Matthew looked after us SO well. Nothing was too much trouble & he worked really, really hard the whole time. Pleasant & courteous to everyone he’s certainly one to look after you. Thank you Matthew!

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linda skirrow . 2024-11-02

MORE AT Google

Nice place open bar area which accepts dogs.

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David Tipping . 2024-11-02

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We ordered the squid starter which was very overcooked and burned and a tiny portion. The second was the duck dumplings which were very likely from a frozen catering bag they came out very dry! This was by far the worst starter I've ever had, I felt quite disappointed.

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Tanja P . 2024-11-02

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Was very busy when we arrived on Wednesday evening, but our waitress Ellie still provided excellent and very friendly service. We could tell that she genuinely cared about the customer experience and even apologised as she felt she had not done enough. Nothing could be further from the truth however, the service was great as was the food for that matter.

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Ashley Morris . 2024-10-31

MORE AT Google

Amazing staff and food! And a great choice of drinks to choose from. The atmosphere is also brilliant with some open fires to sit around.

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Benjamin Fry . 2024-10-30

MORE AT Google

I had the sea bass and cockle sauce which was delicious. It fell apart a little at desert. It was microwaved and that spoilt it. I would have preferred the staff to tell me my choice wasn’t available and I would have been happy to choose an alternative. Overall our meal was lovely and I will return.

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louise . 2024-10-27

MORE AT TripAdvisor

Service and decor was lovely, but the food is shocking. Third time I've been and it's literally just extremely overpriced frozen food. Got the burger and it was basically a giant blob of overcooked meat accompanied by giant, indigestion inducing, undercooked chips. And then when the bill came, there were extra drinks added to the bill! Never again.

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Linda Murdoch . 2024-10-23

MORE AT Google

Service was slow waiting for an hour for food. The selection of food was not fantastic for a lunchtime menu.

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Kevin Wellings . 2024-10-21

MORE AT Google

An amazing place, food was really tasty with a varied menu. We weren't rushed at any point and the atmosphere is very cosy. We will definitely be going back.

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Stevan MacKinnon . 2024-10-19

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Very enjoyable late lunch today. Starters were good & 2 main courses also very good but my cheese pie had very hard pastry so not easy to eat. Pleasant servers & helpful bar manager ( good beer to)

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Heather Griffiths . 2024-10-18

MORE AT Google

Excellent meal, great service, good price for the quality produced. Would recommend and will be back when I am next in the area.

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Martin Dyer . 2024-10-17

MORE AT Google

Beautiful place to wine and dine. Full of character and beautiful gardens and setting. Most importantly the food and service is excellent.

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David Brown (Aragorn) . 2024-10-15

MORE AT Google

Superb classic pub. Friendly helpful staff. Sometimes get some cracking ales there

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laurence whitaker . 2024-10-14

MORE AT Google

Very comprehensive menu to suit all tastes, changed according to the season. Mains items vary in price but generally good value for money.Large free car park.

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James Parkinson . 2024-10-14

MORE AT Google

Far too overpriced for everything but is nice on the inside

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Sam Jacques . 2024-10-12

MORE AT Google

Worsley Old Hall is easily our most visited pub. The staff are great, the food is great, the beer is great. What more can you ask for. They're dog friendly in the bar area and the outside is amazing (when it's dry). Highly recommended

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Alexander Gibson . 2024-10-12

MORE AT Google

Had a really nice lunch with friends here. I've never been before and found it to be a lovely place. The service was excellent as was the food. Definitely worth a visit

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Wendy Williams . 2024-10-12

MORE AT Google

A beautiful building with a nice, large garden. Lovely staff. But the food was somewhat underwhelming. My 'Light Bite' meal was just that! One ½ slice of ciabatta bread, with two tiny pieces of spinach and 9 mushroom pieces, which if I had put them together, equated to maybe just 3 mushrooms. This cost £12.25 and was not worth it. The food order got mixed up which meant ½ of our party had to wait for their meals. Would not bother to order food here again. But would call for a drink as the staff are so nice.

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Elaine R . 2024-10-05

MORE AT TripAdvisor

Really lovely, tasty food and staff were very friendly and pleasant. Perfect place to go after a nice walk round RHS

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Clare A . 2024-10-05

MORE AT Google

We are regular visitors to RHS Bridgewater and having discovered Worsley Old Hall last year, we make sure we have lunch here in the middle of our day out. We both opted for the light bite option and chose the fish cake which came in a delicious white wine sauce with peas, pancetta and tiny onions. We ordered an additional serving of chips to share. Our waitress was so pleasant and very helpful. We are always happy to return here!

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lillibet12309 . 2024-10-04

MORE AT TripAdvisor

We attended Andys 40th Birthday celebration on 28th September 2024 and can only say what an amazing night. Congratulations and thank you to Ryan and his team . Excellent food, excellent service and what a beautiful venue. Well done to all of you, a night we'll never forget 👏 Thank you

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JACKIE MASON . 2024-09-30

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First the good points. The venue is nice and very pleasing to the eye. Staff are helpful and polite. The bad points The food is overpriced and not good quality. £5 for a small portion of frozen chips £7.95 for 3 chicken wings (you can get 50 for this price at Leigh market) The curried soup was too peppery. Mash was lumpy. King prawn linguine had only 6 prawns for £18.95 I could go on. This place is fur coat and no knickers. Definitely overpriced for the quality of the food

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Roy L . 2024-09-29

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Lovely environment, pleasant and efficient staff, on the pricey side but good quality. I tried the sausage and mash and my pal had the chicken burger. The food was nice and piping hot. Ordered 2 soda waters one with a shot of lime and was shocked to be charged £2.40 for a shot of lime! I only realised this when we got the bill as surprisingly the soda water was free. Won’t put me off but thought it was a bit much for a splash of cordial. Would happily pay £1.

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MorrisseyfanLancs . 2024-09-29

MORE AT TripAdvisor

Had a absolutely fantastic lunch and would recommend everything about the place, the food and service were excellent.

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Sue Ashcroft . 2024-09-28

MORE AT Google

Such a great pub for both food and drink. We had Ellie as our server and she was great. We'll definitely be returning soon.

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Liam Bevin . 2024-09-27

MORE AT Google

Had such a lovely experience at Worsley Old Hall, the food was delicious and our server Ellie was so welcoming & friendly. Will definitely be back! Thankyou!

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Katie Graham . 2024-09-26

MORE AT Google

Ellie is brilliant. She's the best.

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Michael Charnley . 2024-09-26

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Cosy pet friendly, lovely staff

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Gayle Lennon . 2024-09-25

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Nice to see another of people out in the garden and some sunshine

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Allan Horrocks . 2024-09-24

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We had an amazing time at Worsley Old Hall for the Oktoberfest event! The German beers were fantastic, and the food hit the spot, especially with the lively atmosphere. Free pretzels were a nice touch! The first musician on guitar was enjoyable, but the highlight was definitely the Jäger Maestros Oompah band – they had the whole crowd singing "Ein Prosit" and dancing along. Big shoutout to Matt and Hannah, the event managers, who were a great laugh and handled everything smoothly, even after our 12th pint! Prost!

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connor morrison . 2024-09-23

MORE AT Google

Good atmosphere and nice staff but the food was very disappointing. Got the steak burger and the bun was dry and the burger had very little flavour unfortunately.

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Reuben Barco . 2024-09-22

MORE AT Google

The pub is situated in a lovely area, the golf and the gardens around are amazing. The building is gorgeous and well preserved, wonderful!! The environment is quiet, pleasant music, polite and friendly staff. Kids and dogs friendly. The food has an outstanding presentation, tasty and well confectioned. Desserts are 'a piece of heaven '😉. The portions are good value for money. Staff is very professional, friendly and always making sure you have everything and that you are enjoying. Well done, working an extra mile to serve you well. It was a gratifying experience, very pleased.

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Ana Fastrackyourlife . 2024-09-20

MORE AT Google

Beautiful 1600s pub with large garden. Good food selection though somewhat pricey. Friendly efficient staff. Recommended

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Neil Geddes . 2024-09-19

MORE AT Google

Great place for families & dogs

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vicky maclachlan . 2024-09-13

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Dog friendly and great outdoor seating! We went for breakfast and there was a good variety 🥰

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danielle woodward . 2024-09-10

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Lovely pub but annoyingly long bar queue with no kind of queuing system

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Gillian Neale . 2024-09-07

MORE AT Google

As always great food, service and venue.

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Luke Anderson . 2024-08-30

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A very popular venue in the heart of Worsley. Family and dog friendly, real fires, great food from a varied menu. Great range of real ales, wine and gins all served by friendly and attentive staff.

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Yapi Market . 2024-08-29

MORE AT Google

The food is very poor. I had roastbeef. The Yorkshire pudding was as hard as a rock. The potatoes where hard. And the slice beef was poor.

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Ray taylor . 2024-08-27

MORE AT Google

Great atmosphere, delicious food, pet-friendly

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Molly Mo . 2024-08-26

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It is a nice pub, family friendly. Very kind, helpful staff. They serve the typical pub, British classics, like fish and chips, Sunday Roast, some quiches and lots more. Good quality and fresh. I do recommend to stop by, even if it is for a few drinks and maybe some starters.

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Stitch Sparkles . 2024-08-25

MORE AT Google

One of the most picturesque pubs I've ever visited with the most wonderful gardens.

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Neil Kirkpatrick . 2024-08-23

MORE AT Google

We had enjoyed our visit to the Bridgewater RHS in the morning but the food offering there is limited and the atmosphere manic in the cafe area. Consequently we decided to head elsewhere for lunch and hit upon Worsley Old Hall. The service was great with a warm welcome from Sean who sorted a table for us and advised on the menu. The food was good quality, served promptly and at a reasonable price. All in all a very pleasant experience.

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Rovers09 . 2024-08-22

MORE AT TripAdvisor

An amazing buzz to be there as being a Worsley it meant a lot.

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Anthony Worsley . 2024-08-19

MORE AT Google

I visit the Marriott a fair bit, and always make a point of visiting the Worsley Old Hall. The food is always delightful, the service is friendly and efficient, and it’s a beautiful building making for a very pleasant dining experience.

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Matt P . 2024-08-13

MORE AT TripAdvisor

Our first visit in a couple of years to Worsley Old Hall delivered a pleasant meal, served by friendly staff. Whilst the main bar area was very busy and lively, the dining room to the side provided a relaxed setting to enjoy our meal, which included starters of crispy calamari and marinated feta, mains of feather of beef and pork belly, with a side of fries, and deserts of sticky toffee pudding and creme brulee. All were very good and reasonably priced. Whilst we enjoyed a bottle of tempranillo and the Timothy Taylor Boltmaker, my dining partner was a little disappointed that there are no cocktails on the menu at Worsley Old Hall. All in our meal and drinks came in at under £120, which was good value.

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Parkrunner71 . 2024-08-11

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Met up with five work friends. Sat outside on the gardens as it was a beautiful day. Everyone thoroughly enjoyed the food and service. Staff were very helpful and overall an excellent experience. Will definitely be back soon!

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Penny b . 2024-08-10

MORE AT Google

Always reliably excellent. Great atmosphere, friendly staff and delicious food.

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Tracey Carr . 2024-08-08

MORE AT Google

Been coming here for many years, way back to when they used to have Jacobite evenings with traditional mead! So that's some time ... I always find it relaxing and nothing is too much trouble. I love the fact people can bring their dogs too. Kids are welcome too, but there's not lots of things for them to do, except run around and enjoy the lawns, which is nice as it means you can hear yourselves talking and kids quietly laughing in the background. The grounds are lovely too. Can be difficult to park though, particularly in summer months, and there's not always enough shade if you sit out in summer either. Food is always hot, they've changed the menu recently and it's a little more expensive than it used to be, but the food is good, and plenty of it.

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Gina Evans . 2024-08-07

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Very busy for a midweek late afternoon/early evening. Recently reopened after refurbishment of premises. No Ladies Toilets on ground floor but first floor rest-room is impressive. Visited with a group and no individual bills available...could be embarrassing as menu items were wide ranging in cost. Drinks: soft , non-alcoholic, and alcoholic were very expensive....£9 for a standard glass of house white wine. Perhaps I am out of touch but I did not feel that Worsley Old Hall is not a good option for a family visit. Lovely setting in pretty grounds. Adequate car-parking.

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Gillian Wilkinson . 2024-08-07

MORE AT Google

This was my first visit here and as i drove into the place i thought this is a bit lardy da posh, and it was very nice inside too. And, sadly, that’s where it ended. The food was awful. Totally and utterly tasteless and expensive too. i had the fillet steak sandwich with chips. A massive piece of bread with hardly any filling, so it just disappeared inside the bread. Chips were just normal frozen, vile things. When asked for ketchup and mustard, we got a tatty bottle which hadn’t been wiped and the mustard came in the jar with a spoon stuck in it. I’d no idea who’d had their grubby fingers on that spoon before it came to us. It just wasn’t very ‘tidy’. No point having a lardy da place being let down by the food and presentation. I’ve no idea why this place was so busy. I won’t be back. Too many other places who offer better for less

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Pengee . 2024-08-07

MORE AT TripAdvisor

The service was good however the portion size was too small for the price paid. There was nowhere near enough veg on the plate, the food was nice just not enough of it. The dessert was also really good. Low star just based on portion size.

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Danielle . 2024-08-05

MORE AT TripAdvisor

Really excellent service at this lively ‘pub’. Food was superb try the lamb shoulder with superbly cooked and prepared veg. A real treat !!

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Garry Hobbs . 2024-08-02

MORE AT Google

Visited on a gorgeous sunny Saturday and the place was heaving, seating outside was impossible to find but as we wanted some nice food we found a table inside by the bar area. We were a bit worried about the waiting time as the place was so busy the food came within 15 mins. I had the slow cooked shoulder of lamb with rosemary gravy, everything was absolutely delicious, the meat fell off the bone and every mouthful of the dauphinois packed buttery flavour! My fella had the steak burger and it was about 2 inches thick, perfectly cooked and juicy. Afterwards we managed to bag a table outside and enjoy the sun with a few drinks. Well worth the visit. They had a birthday party going on under a marquee with its own outdoor bar, so would be a great location for an event too

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mel b . 2024-07-28

MORE AT Google

Best pub for miles around. Absolutely love it here.

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Matthew James Pegg . 2024-07-27

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We came as a group of 8 and were put in the 'quiet room' which is code for the forgotten about room. We had to ask to order, we had to ask for our plates to be cleared after every course, ask when we wanted more drinks. Service was not great in there. This isn't the first time this has happened where we are forgotten in that room. It needs a member of staff looking after at all times. We've been in a private room and its been great service! The veggie roast was poor, very dry and lacking in flavour, thank god for cauli cheese! Not rushing back.

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Jessica Regan . 2024-07-25

MORE AT Google

Thankyou to all the staff who helped make my Mums 90th surprise party so special yesterday. The young lad who took all our individual orders and served us was brilliant Nothing was too much trouble. Every person thoroughly enjoyed the food and venue. We had a great time. Thankyou

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Julie Harding . 2024-07-21

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Lovely friendly welcoming pub!! Fabulous events and entertainment here thank you! Had a great day!

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Lisa Collinson . 2024-06-30

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Called in without booking on a Sunday, The Roast beef lunch was one of the best ,pink beef,huge crunchy Yorkshire pud, good selection of veg, excellent value

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Michele Hill . 2024-06-30

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We went for brunch and the food was great. Really tasty and generous portion sizes, the croissants were especially good. The staff were all friendly and it was dog friendly (we don't have a dog but our little girl loved looking at them).

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Victoria Bell . 2024-06-23

MORE AT Google

Great place for lunch. The sun was shining and we were able to sit outside. The menu had a great choice of meals to choose from and there was a great choice of cask ales from micro breweries for those who like that sort of thing. Will definitely have lunch there again. Highly recommended.

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Ian Kelland . 2024-06-21

MORE AT Google

Lovely place for lunch outside. Beautiful surroundings

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Chris Turner . 2024-06-19

MORE AT Google

The best veggie full English I’ve had. Thankfully, no make believe mushed up pretend sausages, proper veggie made from scratch croquettes, great quality vegetables used clearly. Coffees are good, a tad overpriced but overall super happy with the experience. Gorgeous antiquated decor, lovely gardens and leisure areas.

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Rohit . 2024-06-15

MORE AT Google

Great hidden gem, amazing outdoor space

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Adam John . 2024-06-09

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We had a lovely meal and the service was good. There's plenty of room in the large garden to eat al fresco or enjoy a cigar. Unfortunately, when we returned to the bar for an after dinner drink, it was absolutely packed and deafeningly loud with everyone shouting over each other. So, I recommend dining early.

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Rick Houlton . 2024-06-01

MORE AT Google

We discovered this little gem on a sunny Saturday afternoon and we spent a very lovely few hours in the garden enjoying a few drinks and the sunshine. The building is so full of character. The staff were friendly and although we weren't there for food other people's plates looked delicious

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Sally M . 2024-05-29

MORE AT Google

Really great food, and service with gluten free and all my other allergies catered for! No problem with substitutions, and wait staff really checked with me that everything I ordered was safe for me! big👍

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jackie butler . 2024-05-27

MORE AT Google

We went for our wedding anniversary and had a very good experience. The food is excellent with a varied menu on offer meaning you should be able to find several choices, there is also a good choice of beers, wines and spirits to select from. The staff are friendly, chatty and the service was excellent. We were there mid afternoon (booked for 4.00pm) and it was fairly quiet, but it is worth booking as it is very popular and had started to fill when we left. Well worth the money paid and I would thoroughly recommend a visit.

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Nigel Greensitt . 2024-05-23

MORE AT Google

Nice place, quite expensive though, about £6 a pint. Food is ok, but again on the expensive side

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Si . 2024-05-21

MORE AT Google

Lovely place and great outside are,dog friendly with lovely walks around it

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Wayne Whitling . 2024-05-19

MORE AT Google

Efficient, friendly & helpful staff. I had the light bites lunchtime feta quiche - good portion & delicious, as was the salad accompaniment. Followed up with the small dessert plate - sticky toffee pudding & Ice cream together with a coffee. The pudding was also delicious, nice & light despite looking really rich, great flavour & paired perfectly with the ice cream.

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Rita Keegan . 2024-05-18

MORE AT Google

An excellent setting ... peaceful and beautifully maintained x

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Amanda Yates . 2024-05-17

MORE AT Google

Lovely pub in a beautiful setting. Excellent service and tasty food.

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Paul Ricketts . 2024-05-15

MORE AT Google

Happy with everything, love setting outside....

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S Good . 2024-05-13

MORE AT Google

Lovely place.excellent food. Beautiful gardens Dog friendly.

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Liliana Constantin . 2024-05-09

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Been eating out at Worsley Old Hall for over 25 years now, because it has lovely ambience and outside gardens beautifully set out-- and ideal for families, keeping kids happy. But regrettably, over time, the menu has become less than exciting,, the portions,( okay for a child) and prices far from value for money. - you need to increase food portions-- to match your prices, at a more acceptable level. Three of us went home still feeling peckish, after spending £69 on mains with a drink-not good!! So come on Worsley Old Hall management, get your act together-- you have a fantastic venue-- so give us fantastic food!!! 😘

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olivia hunter . 2024-05-02

MORE AT Google

Lovely old build with spacious bar and resturant. Gets busy at times so best to book a table. Staff friendly and food very excellent. Plenty of parking. Not far from RHS Bridgewater and g9od firva walk and lunch.

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Neill Walker . 2024-04-26

MORE AT Google

Busy location, but we were served quickly and the food was great - we'll be back for sure!

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James Cookson . 2024-04-25

MORE AT Google

First visit here and was highly impressed. Excellent food, lovely surroundings, nice atmosphere and friendly service

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Allan Price . 2024-04-22

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Was a little bit noisy in the pub part.. but that was because it was very busy. The restaurant was lovely. The food was excellent The staff were very helpful & Friendly. Really enjoyed it and would definitely recommend this restaurant.

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Christina Peet . 2024-04-21

MORE AT Google

Excellent food and good service and atmosphere. I would highly recommend.

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Geoff Kersley . 2024-04-17

MORE AT Google

A fantastic hidden gem. First time visiting today and definitely not the last. The place is stunning inside and out. Decoration complemented the building. The staff were fantastic! Very helpful and provided a warm welcome. We had coffee and breakfast this morning and the food was incredible nice and a good choice. I'd recommend booking a table in advance to get the beat tables. The place is large and would suit large bookings, family parties or weddings. I'd highly recommend a visit if you're a couple wanting a relaxing drink. I noticed events for life music advertised aswell. They had an amazing outside area that will be fantastic in the summertime with space for children to enjoy as well as adults. There's a plenty of walking trails on the door step and we found parking easy and with plenty of spots 10/10

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Toni Lord . 2024-04-17

MORE AT Google

Nice easy menu, staff are always nice and helpful and not overly expensive

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Craig Allen . 2024-04-16

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Wandered in on a wet Sunday evening. Couldn't believe the fantastic atmosphere. Super busy. Had fantastic meal in restaurant. Good value and great hearty warming meal.

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Paul Rogers . 2024-04-11

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British
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Honestly what a disappointment, me and my boyfriend went today to enjoy a little one year anniversary meal. We both ordered the xxxmas burger. I specially asked the women at the till to remove any sauce or salad from the burger apart from the gravy. She said that there was no sauce or salad except the one Brussels sprout. In the menu it’s described as two flamed-grilled beef burgers with cheese, beef burnt ends in a lashing of beef gravy on a brioche bun. Nowhere in the description did it mention bbq sauce. The women specifically told us there would be no sauce. On the main menu there is a bbq burger and in that it specifies the beef burnt ends are in a bbq sauce, as the menu for the Christmas burger and the server who took our order said it doesn’t have any bbq sauce I assume this to be fact. We were served and low and behold the burger had bbq sauce covering it. I asked a different server about the sauce in which she went back to the kitchen to ask. I was then questioned if I did in fact ask for it plain (something I do everywhere and always) and went off to the women who took my order. I was then told she had in fact told me it had bbq sauce, even upon me insisting she didn’t and with my boyfriend as a whiteness she didn’t relent. My burger had to get remade and we requested my boyfriends did too due to them making the mistake on the menu, they brought the chef out who refused this and complained how it was a waste of stock. They wanted us to eat separately or him eat his cold due to my burger taking longer due to their mistake. He also complained about my request of the beef burnt ends not being in bbq sauce (as it’s specified on the menu) saying he would have to open a new pack and complaining about it. We ended up just getting a refund and leaving. We’re regular customers for the Thursday buy one get one free and always have a great time. Today has been a shocker. We won’t be returning again after being blatantly lied to and shamed for wanting to have a meal together as a couple on our anniversary. I wouldn’t have bothered to post if it wasn’t for how they treated us once we mentioned it wasn’t how we ordered. The staffs behaviour and attitudes changed instantly and made us incredibly uncomfortable. Never before have I asked for a refund and left a restaurant.

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4.3

13076 Opinions

location-iconEast Lancashire Road
British
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Went for Sunday morning breakfast /brunch... Lovely service and food .. would thoroughly reccomend

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4.2

78 Opinions

location-icon128 Old Lane
British
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Just had beef fried rice Thai it was delicious highly recommended

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4.2

1191 Opinions

location-icon41 Monton Green, Eccles, Manchester
British
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Had a lovely Sunday roast with family, the food was nice, the service was really good and the price was reasonable.

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4.2

1443 Opinions

location-iconThe Lowry Hotel
British
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Overpriced food , not even that good , staff lovely and pleasant but won’t be returning.