The River Bar & Grill in Salford

Overpriced food , not even that good , staff lovely and pleasant but won’t be returning.

We have just returned to our room after having a delicious meal at The River Restaurant. Our server, Amanda, was attentive, friendly, unobtrusive and professional throughout - a a real credit to The Lowry. Each course of our meal was perfectly timed with no fee lining if being hurried along, the food was beautifully presented, perfect temperature and most enjoyable. Thank you to Amanda everyone who helped to make our evening really special 💓

I would like to thank Erin and the conference and banqueting team for their continued support ensuring I have relaxed business luncheons as I have multiple allergies and food intolerances. Erin especially personally makes sure that I don’t eat anything which may make me ill, allowing me to relax and promote my business and concentrate on developing relationships to support the future. Hope to see you all this Wednesday for our Christmas do. Thanks again Erin. From Kate Fox

Champagne Afternoon tea. Very disappointed. Lack litre afternoon tea, sandwiches poor , hummus and pepper, a dry lump of French bread with salmon a chicken wrap and a cold cheese tart. Cakes were ok, service was non existent. Half of the teas on menu not available and could only really offer breakfast tea. Coffee was out of a machine as certainly not fresh brewed, another table of ladies were saying the same. For the Lowery hotel this was poor and I expected more. And to top it off we were seated in the back of the restaurant behind a partition screen so couldn’t see out of the river view windows and the service was disappointingly poor. I wonder if all the voucher experience are seated at the back as the waiter knew we had a voucher despite us not telling him. Well our voucher was still £80 and value was poor. I won’t be returning.

Not the best afternoon tea, should have more savoury choices as most were vegetarian choices apart from the half tikka wrap too many cakes. We have eaten better afternoon tea at a less priced hotel.

Service excellent. I think if you have a big appetite it maybe wasn’t enough . Found cakes a little bit sweet and sickly. I don’t like nuts in cakes which I didn’t expect. The mock tails were lovely. Took some cakes home and were inedible when we got home as the box was too big so they were jumping around 😂.

Very poor food for the price. Service was shocking either none existent or in your face hovering Atmosphere strained Hotel generally mon describe Would not recommend

We booked for a small annual family get together after a recommendation from a local friend who frequents the hotel often and phoned ahead to confirm the menu (set menu offered on weekdays). On arrival (party of 4) we were shown to a table without even asking us our name (probably because the restaurant was virtually empty) and given al a carte menu's. This menu was the same as the set menu but seemed considerably more expensive so we queried it. After a lot of faffing around the head waiter said he needed to consult with the manager and took photos on his phone of the menu that was on the Opentable confirmation e mail, as if he'd never seen the menu before - this took ages and we felt like second class citizens. By the time the waiter came back we had already made our minds up but when he said they wouldn't do the set menu we got up and left and went and spent a whole lot of money in an Italian restaurant elsewhere where the service was exemplary, friendly, welcoming and surprise surprise, it was busy ! A few lessons this place could learn from ! We'll never be back and neither will the friend who recommended it.

Ok’ieh afternoon tea. Lovely cakes, not so great sandwiches. Service appalling! After being sat, it took 20 mins and me having to ask 3 different staff members for a wine menu, but apparently the people serving water or setting tables weren’t able to do this, only the girl on the front desk (who incidentally was lovely and the only member of staff doing anything), it then took a further 30mins for me to be able to order a bottle from same girl again. I asked for tea to accompany my afternoon tea, that never arrived. Ever. Atmosphere was rubbish, plastic plants, cheap decor. They almost lost our coats, took them 20mins to find them. Put my coat on top of a wet one when hanging so it was then wet when I put it on. I actually live in Manchester and this is the first time I’ve been to this place, I won’t be going again. Afternoon tea at midland is far superior

We were here for Afternoon Tea. The food was outstanding and the service was impeccable from Sule in the restaurant and beforehand and afterwards from Lowenna in the bar. Both members of staff are a credit to the Lowry Hotel. Thanks for a fabulous dining experience. Patrick and Karen McChrystal

This was the first time we have been since Covid: We were not disappointed! We were welcomed by Gerda... delightful... very chatty. The evening was just as good, if not better than previously. We were of course delighted that Dwayne has returned. He was super attentive.. made sure everything was just perfect... charming member of staff! The menu was great... the cod was exceptional! We are now looking forward to our festive lunch in December and many more occasions at the River Restaurant. We would highly recommend!

Great experience, food was good! Service was pretty slow. Staff were so polite, courteous and welcoming.

Attentive service and decent food in pleasant surroundings. Birthday boy enjoyed it. Thanks

Great food and ambience. The mushroom shaped brûlée dessert was a lovely surprise.

Superb service. Attentive and very efficient. Spacious, elegant dining area. Superb Sunday lunch.

We was lead to believe it was a 5star experience well it was not expensive for what food you got we had Sunday meal well nothing to rave about to be honest parking was none existent could have had better at local pud for half the price

I was made to feel welcome and the service overall was excellent. The food was perfectly cooked and tasted fantastic.

Fantastic afternoon tea and the service was 1st class by Denilson

We had afternoon tea ☕ here and very nice it was.

The food and service were really good, it was let down with portion sizes, my partner and I both had the cod and thought the same it “it needed a few new potatoes or similar with it”

I decided to treat my wife for her birthday to afternoon tea at the Lowry hotel riverside restaurant, the waitress sat us near were you enter the restaurant so we didn’t feel comfortable so we had to swap tables, once our afternoon tea treats arrived we were pleasantly surprised and also enjoyed eating them, meanwhile from where we were sat in the centre of the dining area the whole ceiling light kept turning on and off as the rest of the diners were complaining to staff as did we as it wasn’t a relaxing environment to eat in dim light? Overall food and service good, ambience not relaxing and seating dirty and decor seemed a bit tired shame as we used to like this hotel.

Lovely afternoon tea for two! Not just simple sandwiches and cakes. 👌🏻

I was expecting a more sandwich ,and cake based afternoon tea. A very poor prawn wrap , dry pastry pumpkin tart, greasy mushroom ,and spinach pastry, small bun with ham probably the best of the savouries. Cakes although different were pretty much different flavour of the same heavy bottom and very rich topping. Tea and coffee , although coffee bean machine broke and waiter didn’t notice he served the weakest coffee that looked like weak tea. For a restaurant I’ve been to before and loved the food it was a poor offering

Started off really well service in the bar lounge area was excellent. when we went into the restaurant our starter was served promptly. We asked for a 20 minute break before our main course which turned into an hour by which time I was past eating and left most of my main course my friends did eat theirs.

Superb 5 star service, comfortable, well apportioned,.modern dining space. Beautifully presented, delicious food and we were looked after by Denilson and Rahela attentively and professionally. We were given a dining voucher as a gift, so we received our experience gratis, but it is something we will happily pay for on a future day out. Thank you for a lovely afternoon.

A really lovely afternoon tea, good service, good ambience and excellent food

We have enjoyed our short stay The food was good despite limited menu Good customer service and good value for money

Great service and good food albeit a slightly limited menu

This is one of many times we have visited the river restaurant at the Lowry hotel Manchester, having afternoon tea, the service was very good and attentive staff, but found the choices of the day we're not to our liking , although one item was replaced with our asking , would have preferred the sandwiches with afternoon tea...

Exceptional food, some of the nicest exquisite food I’ve ever eaten and I eat out a lot, staff were so friendly and accommodating went above and beyond, beautiful setting views, couldn’t have been better. Pre theatre menu was exceptional value

Excellent service from Denilson.

Really disappointed Very limited menu choice available on a Wednesday evening Table in bar area rather than in restaurant area which is closed on a Wednesday Worst piece of steak I have been served and not cheap either (was not charged)All that said the hotel is fantastic and the breakfast excellent Would stay at hotel again without hesitation but not eat in restaurant !

Excellent food, afternoon tea and we had bar food . Service was great all round

Could not ask for anything better from a dinning experience.

We booked the restaurant as part of my daughter’s 21st celebrations as a family and I can truly say that we had an amazing time. The service and food is outstanding and the restaurant has a lovely atmosphere. This is the second time we have been and will certainly be booking for Sunday lunch again.

Amazing experience. Beautiful place, I'll come again.

First class dining experience with very pleasant and professional staff. Highly recommended.

We had an excellent meal at this restaurant. The food was cooked perfectly and the flavours brilliant. In particular the service from Gerda and Annalise was outstanding. They made our visit enjoyable and would highly recommend the restaurant.

Distinctly average food. They seem to have systematically drained everything of flavour. Underwhelming

The food was absolutely delicious , we had Sunday roast … 3 course menu fabulous !!! We also got 2 birthday chocolates plates

Great location, spacious location and tastefully decorated. Thoroughly enjoy the menu.

Excellent service. Beautiful food. We loved our afternoon tea.

The ambiance in the bar where we had our dinner was very nice overlooking the river. The food was very well prepared and the service great, especially from Annelise.

Great service, superb food, excellent table, terrific value for money. We'll be back.

Wow, the best afternoon tea EVER!!! Service impeccable, food off the scale

Having arrived at the hotel later on a Sunday we felt wearing in the hotel as the most sensible. What a good decision that was ! Greeting professional , very pleasant seating arrangement ( it has to be said it was not overflowing at 7.15 on a Sunday night ) the main courses of PORK Belly and Sirloin were simply excellent. What a pleasant change to have hot plates that means you do not feel rushed to eat a hot meal. Only disappointment was that there was no dessert wine to accompany my excellent Sticky toffee pudding . Decent 3 course meal for £35 in a quality environment - what’s not to live

We booked a table as we were staying the hotel and had the Sunday 3 course menu. The food was delicious, the beef was particularly good and we really enjoyed it.

Lots of hidden costs. No mention of cost for sauce to accompany steak or the price of water. Was served the wrong cooked steak and staff were baffled when we asked for the correct ones!

Very good food and wine with excellent service by very good staff. The atmosphere was excellent and the whole experience was just perfect. We could not fault anything. The best Kir Royale in town!! While it was expensive, it was very good value for money. There a very few restaurants inn Manchester where you can go and have the same experience.

Hi, we feel a bit disappointed with their service. There was some sugar on the table when we were at the table. We request the lady who is the reception lady to help to clean up. She said 'It's just sugar!' then she used her hand to clean the table. We can't believe that 5 stars hotel is doing like this. Her attitude was a bit rude but it's okay. Overall the staff are kind and nice. The food was outstanding but the lady made us feel not worth the 10% service charge.

Really enjoyed my Sunday lunch - set menu of 3 courses at 34.95. I had mushroom soup with bread roll and butter, roast beef and sticky toffee pudding with ice cream. Service was excellent and very friendly (thank you Skarlet). Will come again

Great food and service, good value for money. Not just sandwiches, different savoury options.

Really enjoyed our afternoon tea. I have never been before and was pleasantly surprised how nice everything was from the atmosphere, food, and service. I lost the card with our servers name, but he was lovely and made our visit special. I know it started with a D Demarious?!! Thank you for a lovely afternoon tea!

New Champagne Afternoon Tea menu was excellent. Savoury choices were very nice and the cakes were absolutely delicious. The usual very high standard of service. The setting in the River Restaurant was very comfortable and relaxing.

The tea set’s dessert is good and tasty. Recommend the tea set.

A fantastic afternoon, having afternoon tea at the Lowry Hotel to celebrate my Mother's birthday. The staff were beyond helpful and lovely, especially Denilson, who was so patient and kind with a giddy group of ladies! The food itself was really delicious, especially my vegan option (very inventive, and the cakes - wow!) I would definitely recommend for a special occasion or even just a really nice treat!

I would just like to - 'Thank' - all staff at - 'The Lowry Hotel' - Manchester - I had a fantastic meal last night - the staff made it a special meal - much appreciated - I would recommend - 'The River Restaurant' - to family and friends - I will be back - and next time I will stay the night and experience your recommended breakfast. Thank you all again - Kind regards, Miss Miriam Alice Royle.

Soup was cool and tasteless. Lemon sole was greasy and presented on a greasy plate with overcooked green shoots and virtually raw peas. Ordered side of new potatoes and received croquettes. Sweet skipped. Charged £72 but don't know how this was arrived at.

Visiting for the Sunday lunch and had a fantastic afternoon and meal. All 3 courses were excellent and good value. The waitresses were very friendly and attentive. The only slight negative was the furniture wasn’t of an equal standard. Would highly recommend and would hope to visit again.

Booked an afternoon tea as a pre wedding treat for my niece. The lovely Gerda couldn't have been more helpful in arranging our booking. We had many questions about our dietary requirements, Gerda checked everything quickly with the minimum fuss. She is a credit to the Lowry, providing excellent customer service with patience & a smile! The tea itself was nice, our only dislike was the onion tartlet; this was red onions piled into filo pastry, the onions overpowered any flavouring & made us feel 🤢 The restaurant ambience is nice would definitely visit again.

Afternoon tea was beautiful. Plenty of food and so tasty. The service was brilliant - attentive and pleasant staff. It was a great experience experience.

Mainly a very good experience However I had the roast beef that had been cooked just as I requested but for the money I expected a bit more than one small thin slice of beef Good for someone on a diet. Also when booking I asked if I could use one of my Barclaycard £10 rewards cards this was confirmed. On the day nobody had heard of them Roy

Gorgeousbord Smorgasbord Afternoon Tea! This afternoon tea comprised an exceptional spread of top quality sandwiches cakes and scones accompanied by a choice of a selection of finest teas. We felt thoroughly indulged and well looked after by all the staff and spoilt for the quality (and quantity!) of food served; every bite was an eye-opening Mmmm melt in the mouth moment; the chefs did an outstanding job to deliver such a variety of exceptional quality treats for us all. We were served by beautiful Nijma, whose Mother's Day greeting was delivered with such a personal note, that it was as if it was from my own daughter. Nijma showed us the tea selection and we chose one pot of chocolate tea and one pot of coconut tea - an extra shout out for the coconut tea! While Nijma was attentive to our every need throughout our experience, I noticed all members of staff were immaculately presented and observing a keen attentiveness to making sure everyone was happy, without any intrusiveness - nods and smiles all round. I was very impressed by the entire presentation, which doesn't seem feasible for such a small price; all the beautiful cut flowers, both around the centrepiece buffet and on every table; each immaculately presented with linen clothes and napkins. I do not believe there was a better Afternoon Tea spread anywhere else in town today and certainly no better value - I don't know how they did it, but am so happy they did. Thank you to every one who worked so hard to make this Mother's Day one to remember for all the best reasons. From the reception staff (arranging the free parking - thank you!) to the function room chefs and front of house servers - and the live artists who sang and played for us - A Big Big Thank you!

Pretty poor for a 5 star hotel, sandwiches were dry, had to send the milk back as it was on the turn. Toilets a disgrace. Attention to detail was lacking. The little vase on the table was dirty, some of the plants as decor were lob sided, the main waiter had stains on his trousers. Very disappointing!

Absolutely amazing service very polite staff couldn't do enough for you always checking that you was happy and being looked after such a beautiful stunning hotel I will be staying again

Was good only Fault was the lady who was a front desk how she was saying do you mind paying the amount sounded like she was looking down on us very judgemental

The meal in the River Restaurant was rather disappointing as we had expected excellence. The first negative was that the menu was very short, so we were quite limited in choice. However, we had decided to treat ourselves to a favourite red wine - Amarone (£135) which should go very well with our choice of sirloin steak. Unfortunately, on tasting the wine it was found to be thin, tired and flat rather than opulent, rich and full-bodied as should be expected with Amarone. In fairness, the manager accepted my comments and allowed us to chose an alternative - a Nero D'Avola (£36) which proved to be much more acceptable. We both chose the wild mushroom veloute to start. Whilst this was quite tasty, unfortunately it was not a veloute which is supposed to be 'velvet' smooth; it was a soup containing large pieces of mushroom. We both had sirloin steak which was certainly satisfactory but the whole dining expeerience had been undermined by the issues previously mentioned.

Nice atmosphere fancy afternoon tea good service.

We were seated in the quiet area at the end of the bar as main restaurant does not open Monday to Wednesday. Nice area sectioned off from the bar about five six tables in this location. The service is very attentive and friendly throughout. The food is wonderfully presented and first class as you would expect from a 5 star hotel. We had some Sourdough breads which had been cooked on the griddle with Chicken Fat butter and Dill salt flaks. Main of sous Vide Guinea Fowl Breast, Jerusalem artichoke etc. Burnt Leeks with Maluns potatoes. Sides of Boulangere potatoes and glazed carrot and candied pecans. What fantastic tastes. Deserts of cherry cheesecake actually shaped like a cherry with different crams etc and a brambly apple mousse, caramelised bread slice and other creams etc. See pictures of all food to see how good they looked. Very nice evening was had by both of us. One comment you don’t need two separate members of staff keep asking how the food is every time. Just the one pleasant younger server would have been sufficient.

Went for birthday dinner with friends, Food was 10/10, the service was fantastic. Mahfuz was a wonderful waiter/chef and extremely friendly . Alongside the staff, my experience worthwhile.

The dining experience at the Lowry Hotel exceeded all expectations. The exceptional quality of the food showcased a perfect blend of flavors and meticulous preparation. Each dish was a culinary masterpiece, leaving a lasting impression. The attentive service by Paul and the team added to the overall enjoyment, making it a memorable dining experience worth savoring again. Breakfast. (Wow) The breakfast at the Lowry Hotel was truly excellent. From the diverse menu options to the freshness of ingredients, every aspect contributed to a delightful morning meal. We opted for the healthy breakfast. The attention to detail and prompt service elevated the experience, setting a high standard for hotel breakfasts. Highly recommended for a satisfying start to the day. Big thanks to the chefs service team. Outstanding Russ

Really great high tea. Interesting food, excellent staff and a lovely, relax but beautiful atmosphere. I would say the scaffolding does take something away from the view, but this will not always be there. Recommended

Najma was an excellent server/host, she alone is enough for us to come back! She made us feel comfortable, answered all the questions we had and was an absolute delight at the Lowry!

We booked the adult and kids afternoon tea for a birthday celebration with our friends and had such a lovely experience. We had 5 little humans and all the staff were so patient and attentive to our needs. Food was fresh and tasty and we can’t wait to come again. I’d like to mention some specific staff who made our visit special: Arindam, Gerda, Gigi, Fatih, Rebeca and Nathan.

Although disappointed that the restaurant did not honour the original price shown on the website and on the menu (which we would have done in my 4* hospitality environment), the operational team delivered above expectations. We (11 of us) were given the option of a private dining room, which we took, and we were also given a complimentary glass of wine. All three beautifully presented courses of the Sunday Lunch were excellent, and the service was attentive at just the right level. Full marks (5 stars) to the team on the day!

Visited in a couple for Sunday lunch which had been bought for us as a gift. Staff were welcome and explained everything. It’s defo slightly more formal than I like personally, but that’s only my preference. I like a relaxed feel. Food was 10/10 and service was excellent but not rushed. The parking at the hotel is very convenient and it’s close the Deansgate. Would recommend 👍

My sister and I booked the restaurant as a treat to our mother. I had booked the afternoon tea online for the three of us and requested one vegan, one vegetarian and one traditional tea. We arrived early and sat in the bar area where we enjoyed a delicious cocktail each, the ruby, the Long Island and a champagne cocktail. Although the bar service was slow it did not hinder the wonderful experience. Once seated we were given an overview of how the afternoon teas would arrive; confirming one vegan, one vegetarian and one traditional. We upgraded the afternoon tea to the champagne afternoon tea and were presented with the two menus, One vegan and one traditional. I queried where the vegetarian option was to be informed there was no vegetarian option available. The afternoon teas arrived beautifully presented minus a specific item from the menu. We asked for the missing item which came without hesitation. Overall my mother, sister and I had a thoroughly enjoyable experience with a delicious afternoon tea. If there was to be any improvement from a 4 star review to a 5 star, it would be for a plain vegetarian option as originally offered and for the service to have attention to detail.

The food and service were 5 star as you would expect from the Lowry. A really lovely afternoon tea and experience that I would recommend to anyone.

We had an afternoon tea for four, service and drinks were really lovely. However the savoury part of the tea was very poor, bread was steal and fillings were extremely poor. Very disappointing unfortunately.

First class service. 5 star food and treatment throughout

Had a lovely weekend for my partners 60th birthday. Couldn't felt anything . Definitely recommend and can't wait to go again. Thank you to a the staff. Made it special.

The three courses we had were an outstanding tasting experience. The mushroom veloute starter tasted amazing - really deliciously mushroomy! The burnt leeks and duck mains we had were an explosion of different tastes in our mouths. The desserts, bramley apples mousse and chocolate peanut butter flavoured log, were also absolutely delicious. A first class dining experience.

We visited for the vegan afternoon tea. TL;DR: don’t. We arrived & were greeted politely by front of house who asked to take our coats - this is as there was no coat storage near the seats. If you do this, get a ticket as it later took FoH 10 minutes to find our coats. We rang twice previously to ensure we would get the vegan option only & were presented with a vegan menu. When we ordered drinks, the waitress forgot the milk for the breakfast tea and brought dairy milk later. When we ordered the meal, the waiter Denilson asked if there were any problems with the menu or any allergies, no the menu is fine - vegan written all over it - and 1 peanut allergy. When the food arrived it wasn’t vegan. I had to ask the waiter what was this grey stuff inside the sandwich? It was tuna. He almost seemed angry that we weren’t pleased with this - it’s been 8 years vegan and we ordered specifically off the vegan menu - and took all the items away, speaking to FoH as he went. The replacement meal arrived a good half hour later, it seems we were bumped to the bottom of the queue for their mistake. When the food arrived, the inside of the sandwiches were cold - refrigerated meal-deal style - and there was a thin layer of dust on the afternoon tea tiered tray. I didn’t complain because I already felt we were on thin ice with the staff. They offer refills on the coffee and tea but the coffee honestly tastes like filter coffee or something. The cakes were nice but I appreciate a quality savoury spread, which this wasn’t. The scones were nice but plain with no raisins. I assume this is so they can easily tell the difference from non vegan scones which had raisins (we were given them before). Overall I would not recommend this restaurant to anyone. I expected a bit more from a restaurant in a 5 star hotel but the atmosphere was poor with grime ground into the edge joints of the table and music playing too loudly at the front, along with FoH forgetting where our coats were. Combined with the mashed tuna fiasco I would not recommend paying £30pp for a treat here.

My husband and I were given a present of a voucher for lunch at your lovely restaurant, which we used today. We had a lovely time - food was delicious and Sherman and his staff were very friendly and attentive ! We will be back!

Despite the staff having their Xmas party that night, everything was absolutely fine, food drink service all exemplery!

Loud wedding going on at our time of dining which I see is nobody's fault but a bit annoying all the same. Food was nice, could have been better but think that was my poor choices.

We were here as it was our 30th Anniversary and our daughter bought us a Virgin Experience Voucher for the set three course Sunday lunch. This kind of restaurant is not the type that we frequent as it is way out of our budget range and I personally have a gripe with so called hi end food establishments. When we received the gift my first thoughts were it will be expensive and the food will be a lot better than we're used to. I also thought having seen cookery programmes on the TV that having finished my meal I would still be hungry. I was right on all three counts! So as the heading says, it's what you are used to and what your expectations are. The surroundings are very nice and we had a table by the window looking out onto the river, the table service was prompt and dignified. We ordered our drinks and was then given the menus where we then ordered our starters and mains. There wasn't anything apart from the soup that took my fancy on the starters and at no point either on the actual menu or by the waitress was I informed what the soup of the day actually was. I will eat all soups but I am not that partial to either tomato or mushroom. Yes you've already guessed.....it was mushroom. It was very strong and not to my liking so I was displeased at not being told what the soup of the day was which should be a basic requirement of the host. We ate our starters and the plates were taken away as we then waited for the mains to arrive. At this point even though we had finished our starters, the drinks still hadn't arrived. This was not an issue but they should certainly be with the guests before any food is served. Our mains arrived and were nicely presented on the plate. This was my initial concern that it's high end dining and presented lovely but there's only enough on the plate to fill a ten year old child. That said, the food was cooked and tasted lovely. We then had a strange twenty minute wait for our deserts including our host popping over to say sorry for the wait. There was no explanation and it didn't bother us at all but considering our starters and mains which have to be prepared arrived immediately, it was rather unusual to wait for desserts that I would of thought were pre prepared? Overall our experience was a nice one and a welcome change to our usual fare, but this is not really our bag and one we will not be repeating. I think this lunch would of cost our daughter £60-70 and this price for what we had could not be substantiated by myself if I had to pay it. As a footnote, you can park your car in the hotel car park for free so long as you spend over £50 in the restaurant and move it after you have dined. If you go elsewhere afterwards you will be charged a further £12!

Excellent food in a lovely, contemporary setting which was comfortable and welcoming. The food was beautifully presented and cooked to perfection

Service was average at best. The food was nice but the beef was not cooked pink which was requested and two ingredients from two different meals were missing.

I love the Lowry hotel and go quite a few times to the River Restaurant. We did a family Sunday lunch and I was shocked to see the price per person for the 3 course had gone up by £5 pp within the last couple of weeks. I asked why and was just told cost of food. I thought that was a big increase. We were also put in the breakfast side which I do not like the feel off. I prefer the actual restaurant side ( the orange side) it just feels much cozier in there. Staff friendly as usual.

Lovely afternoon tea experience, everything was delicious. The experience was made by such excellent service from everyone, but especially our server Denilson, who was friendly, attentive and so welcoming. Thank you very much!

Disappointed by our afternoon tea at the Lowry. Has to be said we had high expectations of an afternoon tea in a 5star hotel. Restaurant half empty but shown to a table directly next to another couple. Told a section of the restaurant was being set up for dinner service (@4pm) therefore advised we couldn’t sit here - later another couple having afternoon tea in that area!! One member of staff particularly unfriendly. What was good: gluten free scone was very tasty and other gluten free sweet options nice. What was not good: all Sandwiches made with white plain bread! (Both gluten free and normal option made with white bread!) Is that the best you can do? What cud be better: for heavens sake use loose leaf tea! Who makes afternoon tea with teabags - even if they are high end ones? Mainly lovely Elia cutlery except for my tea spoon - horrible canteen style stainless steel! When I asked for a flat white coffee (which was good) but this was again served with a similar stainless steel spoon. What was really bad: toilet cleanliness - cubicle doors that don’t lock, hair and several days of dirt and dust behind cubicle doors, soap dispensers hanging off and Restaurant ambience - open shelves with A4 ring bind folders visible to all diners . Also cabinet doors hanging off! Can’t believe it’s a 5 star hotel!

Bought for my daughter and partner for Christmas. Words used were Amazing, Delicious, Stunning .. Thank you so much.

Great place for Afternoon Tea! Waiters were informative and kind

All food eaten was delicious and excellent value. Every staff member we came into contact with was delightful. Well trained, polite, knowledgeable and unpretentious. Particular mention to Paul in the bar and Gigi, Rafael, Bobby Mia and Neil in the restaurant / kitchen.

We were recently lucky enough to visit New York and had Afternoon Tea at The Plaza Hotel ( Home Alone 2 and facing Central Park)….. but I can honestly say that our Afternoon Tea experience at The Lowry was far superior in every respect! The staff in reception were very welcoming and we were very well looked after by our waiter, Denilson. We were seated in a comfy booth and the setting was lovely ( great views from the big picture windows despite scaffolding). The food was delicious, filling and unpretentious. The scones were gorgeous… obviously freshly made,and I had a perfectly generous pot of tea. Free car- parking was a terrific bonus for this central Manchester location. Would recommend for a special treat!

Staff were highly personable. Stemware is much improved.

Went for a birthday celebration. The food was good and the service was first class.

We had the Christmas menu when we visited I was disappointed with the choice of food offered on the menu and the portion size as it is expensive but it was delicious

Couldn’t do enough for me and my mother who is slightly disabled and has lots of dietary requirements they really went of the menu and brought out two superb meals with completely staters as we had to wait a little longer the food is exceptionally quality and the service is definitely to match luv it👍😊