Based on 50 opinions finded in 1 websites
Opinions
Telephoned order through at 6.25 pm & was told that it would take 15- 20 mins for order to be ready. Order was not ready when I went to collect at 6.40 pm & was still waiting for order at 7pm. Politely asked why the delay as customers were placing orders at the counter & receiving theirs before me. Was told they were just doing mine & apologised. Think they had forgot to do my order. Eventually received my order at 7.10 pm a wait time of 45 mins. Was not happy. Would have been quicker to request a delivery from another Chinese which I will do in the future.
Jake L . 2024-04-27
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Wok and roll have speedy timings for making food and it is delicious when done!! The staff are also great.
abi p . 2024-01-06
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Chicken chop suey and duck chow mein were both bland and dry while the meat was tough in both cases. Special fried rice an improvement - although the meat again poor - as the rice, egg, prawn and shrimp were decent enough. All came in huge round containers but over-quantity doesn’t make up for under-quality.
TallTraveller274 . 2023-07-21
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Amazing gluten free range. Food always taste great. Good prices & always fast. Only down fall is they don’t deliver 😂 but lots of parking avail
Grace T . 2023-03-30
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great place really recommend. Food is always highly delicious and it’s the perfect food after a long day!!
emilia d . 2023-02-03
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Been here twice since it opened and the food is tasty and has always been hot. Glad the menu has expanded under the new management to include thai and vegetarian meals. Will visit again soon.
KatieW836 . 2022-01-07
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Favourite Chinese takeout in Worcester. Do a great deep fried crispy chilli beef which is my favourite. Rice was lovely white fluffy and fresh just how you like it. Also came with a complimentary bag of the yummiest prawn crackers I’ve had for ages, top marks will definitely return highly recommend.
trixabelle1 . 2022-01-07
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We have used the Singapore restaurant many a time and though we would give this a try. Husband was out so collection was perfect. Called up phone answered very quickly by a lovely lady. Ran through the order after placing and said 10mins wait! Husband collected and food all ready and waiting. After reading some of the reviews we were a bit dubious after having such amazing food from Singapore would we be dissatisfied. Absolutely no way! The food was hot and packaged so nothing leaked! I had a curry and chips. My husband duck with pancakes, chicken and cheese spring rolls, chicken wings and chips. Prawn crackers to share. Well one of the best Chinese takeaways hands down. New favourite place to go! Loved it spot on!
Helen M . 2022-01-07
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I have ordered from wok n roll for the last 4 years and have always received a great service with great food! The most recent change in management are just as lovely and the food is still great. Staff are friendly, a great all round service- thanks.
fit2022 . 2022-01-07
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We always used to use wok n roll and found it consistently good. This is the first time we’ve visited after change of ownership and standards have really slipped. Ordered a variety of 6 mains and only one was good. The mixed meat curry was cold and jelly consistency, and meat contents stringy and fatty. Duck pancakes, duck was dried up and hardly any useable meat. Prawn dish had mostly veg no prawns. Worst Chinese I’ve ever had.
jb291173 . 2022-01-03
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Absolutely disgusting .. first time using this place and will absolutely be the last !!! Order was wrong mains were like dishwater and cold , chips were hard … how they can serve food like that is beyond me a 1 star is too generous …
DayTrip56208619665 . 2021-12-18
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Food not as tasty as before. Prices increased too. Our regular order was not as good as it used to be under previous management. Not very hot either.
terryh866 . 2021-12-04
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We have always got our Chinese meals from here for many years and tonight's meal tasted so different. Not sure I would buy their curry again and their spring rolls were very greasy and thick. What a shame. Their new menu that we picked up tonight has too many dishes. How can quality be their aim?
Hazel T . 2021-11-27
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We've used the takeout for the 29 years we’ve lived here and never an issue except sometimes the portions are way to large. We don’t eat meat so always go for veg or prawn. The girl on the counter this eve was a bit dizzy and I distinctly told her I wanted Cantonese prawns in sweet n sour sauce and NOT the horrid gluey battered ones. I’ve never been let down until this evening. Annoyingly I didn’t check the order and was given prawns in batter. A yuk Mess is how I describe, and they went in the bin. I ate the rice and pancake roll only. Moral of the story ALWAYS check your bag before you leave. My car was put away in the garage otherwise I’d have gone back. Won’t revisit for some while now.
K1356HBirenes . 2021-11-18
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We travel 20 mins each way to enjoy these takeaways Chowmeins are the best Always very fast service - neverbeen a problem
daren_wr8 . 2020-06-18
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Excellent service and standard of food although I only ever get a mushroom omelette! - great taste and portion size. We have not been able to visit due to the COVIS19 but will be a regular again soon...
Crowle25 . 2020-06-07
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Been lots of time and we have tried different dishes and we are never disappointed Staffs always friendly too.
X9046LKtinaf . 2020-03-05
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This used to be my local Chinese when we lived on warndon villages. Love the crispy seaweed (It's cabbage really but it's tasty) Big portions. More expensive than our takeaway in Pershore but food is really good and they have a 5* hygiene rating.
Jo K . 2019-12-17
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Love their food. Always interesting, when you have a specials board. Lots of choice quick service. Will go again
KatieinMatlock . 2019-06-12
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Used Wok and Roll for few years, but of late really gone down hill! Chicken (sweet n sour chicken balls) although not pink in the middle almost felt as you ate it like it was not cooked properly .... Even my unfussy cat turned her nose up to it! The shredded chilli chicken - soggy!!! Chow mein - bearable. Won’t use them again, even though convenient. Waste of £40
JJJLS . 2019-04-07
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Może nie najbardziej urokliwa jeśli chodzi o wystrój , ale jakość dań na pewno jest najlepsza w całym Radomiu . Jadłam już tu bardzo dużo razy i nigdy nie wyszłam zawiedziona ....mniam !
Urszula P . 2019-03-22
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We have been using Wok N Roll for years. It is always consistently good. Lots of choice. Quick service.
Julie741 . 2018-11-06
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I knew it would be a good one, when I saw the queue there on a Saturday night. Loads of choice and even a specials board. I have never seen anything like that before. I had the deep fried squid as a special. It was delicious. Partner had crispy shredded chilli beef. It was very crispy and the sauce was ace. Would definitely go again
KatieinMatlock . 2018-10-24
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Decent local Chinese take away with very quick service! It's also right next to the local shop if you want to get any drinks or desserts.
HR52 . 2018-08-11
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My family have been having takeaways from here since it opened. Have tried other takeaways but no comparison to this one. Good food, friendly staff, and overall clean and tidy.
manda147 . 2018-05-05
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Consistently delivers excellent food and service. Absolutely delicious Chinese ... chow mien and the curries are always the favourite in this household. Well deserved 5*. Reliable & local
Monkee216 . 2018-04-07
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Fantastic Chinese takeaway can't fault the food,so much choice on the menu too recommend the chowmein, curry and duck !
Tammi P . 2018-03-16
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Have tried many of the Worcester Chinese takeaways in search of the Holy Grail of Chinese takeaways, typically though they rarely stay the best for long, whatever reason that might be? change of owners, chef changes, I’m not sure why, my favourite used to be the Wing Lee but this place has now topped it, Yuk Sung starters, very good, and the special chow mein is one of the best around, when they say 10 minutes they mean it, I’ve never had to wait very long and there is ample parking, even the chip shop next door if any of the family want an alternative.
NickP397 . 2018-03-05
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Really good tasty food, always brilliant and friendly service. Only opportunity to improve would be to deliver - though I suppose Driving two minutes up the road isn’t really a problem, I’m just a lazy git. 100% recommend this Chinese.
Staci T . 2018-02-26
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Ordered a basic array of chicken and mushroom curry, rice, chips and special foo Yung. It was cooked much quicker than expected and average price for the area.
Catharine T . 2017-11-11
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WE have only had a couple of meals that were not quite up to expectation but we have used the place for years. Anyone can have an off day. It is a shame they dont do deliveries although as it is only a 5 minute walk away that isn't a huge issue for us. Would recommend. Staff always very friendly.
Paul S . 2017-10-01
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We've had occasional meals from here for longer than I care to admit. Usually when we don't have the energy to forage further afield.. It's an OK-ish takeaway if you can persevere long enough to work out what to avoid - the Yuk Sung, for one and the pancake rolls for another - and what is worth eating - the chicken with lemon sauce is OK though the sauce is quite sweet and the fried shredded beef with chilli tasted alright.
TheMadMuskateer . 2017-07-29
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Really tasty, well priced food. Excellent service, whether from a telephone order, or in person. As all meals are cooked to order, the dishes can be "tweaked" to your own liking by ingredient or flavour.
WorcesterSource7 . 2017-05-27
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I went fr a quick meal after a long day at work and chose Chicken Chow Mein. It was very poor. Full of soaked soy noodles a few bits of onion and about three bits of chicken! Rubbish at £5.20 I believe it was. The majority went in the bin and I cooked myself an omelete! They must have a new chef! Be warned don't order the chow Mein
Ren264 . 2017-03-08
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We regularly order from here - it is our favourite take away and the food is always very good. The staff are very friendly and the prices are reasonable.
G B . 2017-01-20
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Ordered a fairly big meal for myself expecting the portions to be for 1 person but was amazing to see it could feed a family of 4... definetly amazing value if you wanted to feed a family then one order would last that. There's great options to pick from and the taste is amazing. The hot and sour soup is perfect I wanted to save some for my lunch the next day. The chips you get when you order a curry are fuffy and not soggy which I expected them to be after being cramped in a carrier bag for half hour. One of the only places I go for this style food.
BeccaJaneTy . 2017-01-04
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This was our second visit to Wok N Roll following a disastrous Chow Mein a while ago. We thought we'd give them another chance, big mistake.
batmic . 2016-12-29
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Have used Wok n Roll on a regular if infrequent basis for many years. Always been well prepared, and delicious. It would be good to see a dish using either white fish or salmon, that really would be a bonus!
WorcesterSource7 . 2016-11-19
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the wok n roll very nice i dont know if its the same as the one in malvern but its just as good we have been here afew times but both very nice
chaddie51 . 2016-11-13
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Been before and had good food, but it seems to have dipped in food quality. The beef curry was of good standard and plenty of it, the chow mein and fried rice did taste salty. The children wanted a side order of chips and looked and tasted as if they were cooked the day before.
Crikey76 . 2016-09-25
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My ideal of a perfect takeaway for my weekend breaks from cooking!!
Paige J . 2016-09-20
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My partner came home with a chicken omelette and a plain omelette just 30 mins ago,both came with a huge bag of chips.How much do these people think anyone could eat?.
847shirleyb . 2016-08-27
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Had a takeaway Saturday night. Chips very dry not fresh. Prawns looked like they had been cooked a few times never again 🤒🤒💩
Nicola P . 2016-07-26
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This is our new favourite takeaway in Worcester, and we've tried most of their rivals! The food is always cooked well, tastes and looks fresh and it's very 'clean' food, not swimming in grease or other nasties.
GarethB198 . 2016-04-08
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We have visited the Wok N roll, a few times, but found the food too salty with a lack of flavour. A bit expensive for the quality too. Not for us
120kaz . 2016-04-07
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The food from the Wok n Roll is SUPERB! We have family that live in Warndon who introduced us to this little gem. We now live on the other side of Worcester in Diglis and yet we still get our Chinese from here. A must try takeaway!
lmschutte25 . 2016-02-18
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I will keep leaving great reviews for wok N roll till they stop me! Always great food pipping hot and tastes amazing. Ignore bad review as they said "delivered" wok N roll don't deliver so can't be true! Try them you won't be disappointed. 👍
52krism . 2016-02-13
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Have used Wok N Roll for the past 15 years, and I have never had a bad experience or bad meal. Service is always prompt and friendly. I do wish they had a few new dishes on the menu but all in all, its a great take-a-way and Ive yet to have better.
Suzuki72 . 2015-12-07
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No ! First time all the food was delivered in cardboard boxes. This drains the heat from the food . This time. The starters were in boxes and the mains in plastic tubs So do you like - undercooked and cold or overlooked and tasteless
wendyzitola . 2015-12-06
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We always use wok & roll for family takeaways and without any doubt we always will. Great staff, very fast with orders and always ready when they say it will be. The food is perfect and we've never had a bad meal from here.
52krism . 2015-11-19
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196 Opinions
We've never had a bad takeaway from here - the food is always on time and delicious. The staff are friendly too :)
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Nice food staff very loud maybe some of them could try smiling a little bit more, if you're buying a takeaway maybe a good evening how you would go down nice and a bye thank you for your service in stead of bellowing out your name and pushing your order towards you. No it's still the same unfortunately update
156 Opinions
The food was good once it arrived apart from the sweet and sour chicken balls that were very hard and crunchy. The main issue I have is that we had to wait and hour and a half to receive our food delivery and when we called twice there were no apologies and just a load of excuses. We probably won’t use these guys again I’m afraid 👎
119 Opinions
Purchased food for £30 and asked for prawn. Crackers but not allowed them for free as had to spent £40 ha ha really !!!! You need to watch a video called give them the pickle it will allow you to understand the basics of customer service and the small things go a long way Have spent a lot of money over the years and always want to support local businesses Yet simple things go a long way