Rubys in Worcester

Really not a great experience…. I called to book a table for two, got the table all booked and ready to take my wife for early dinner to be told, “no tables available”. Unreal but on a positive, we had the most amazing steak at another establishment.

This is a great Chinese restaurant in St John's to get a takeaway or dine in. The food is fantastic and always arrives really quickly and is well cooked. It's very popular on the weekends so it's a good idea to book if you want to eat in. Service is also always good with friendly staff. Would highly recommend!

Came for the Sunday buffet for my partners birthday. Would highly recommend. Service and food was excellent. On a Sunday it's an all you can eat, but you order from the menu so you get that personal service and also avoids waste. They explain it all if you've not been before. Food was hot, tasty and plentiful. Looking forward to booking again for a family of 15 from across the Midlands. Thank you !

Nice food staff very loud maybe some of them could try smiling a little bit more, if you're buying a takeaway maybe a good evening how you would go down nice and a bye thank you for your service in stead of bellowing out your name and pushing your order towards you. No it's still the same unfortunately update

All you can eat for a fixed price - you just keep ordering from the menu. This makes it an ideal venue for a night out with colleagues from work as there is no arguing over splitting the bill. The food is average but there is wide selection so there is something for everyone.

For such a busy restaurant the service was very good, food was delicious!

Was a good tiny place. Meat options were good and tasty, but vegetarian options were a bit tasteless.

Amazing food as always, service can get a tad slow at times, but overall, great service

Good buffet style restaurant. Food quality is very good and piping hot. Worth booking in advance at the weekend!

We were told as a starter u can order upto four items as there was 2 of us. We was also told if u eat it all u can order it again. Well the starts came out we were gob smacked the size of them was nothing more than nibbles. We ordered more and only half of what we ordered came out. But all the starters never came out togethef which was weird. The main we could order any 3 dishes .... Portion size is small but u can re order again . But choice very limited seems too be the same stuff either lamb or chicken etc. As a whole would i go back no . Was food good. Was ok. And thats the issue it was just ok. If u want a ok meal with limited choice with ok service go ahead but i had 2 drinks and my mrs had 1 £63 Not i feel value for money...... if they ask u for a coffee they charge u aswell . Used too be a thank you......

All food taste nice, but still not sure about half duck portion

Good service food was really nice, brilliant price for all you can eat, payed 20.95 for 6 starters and 5 mains each would highly recommend

This is our 4th visit the last 3 have been fine except it was a late time booking and staff rushed us. Tonight has been awful, we arrived and was shown to our table where we sat ages to be served for our drinks order. Then waited ages again for us to order our food, staff have ignored us when trying to get their attention, and literally trying to clear our plates away before we've finished. I definitely won't be going back

Too rushed! Gr8 food but too rushed!

Food surprisingly came out fast so you don’t have to worry about your 2 hour slot Every dish was better than the last Waiter team was very attentive to our every needs including picking up plates we were finished with, replacing them with clean ones, asking if we wanted more drinks or water to go with our food, etc Portion of food was very considerate of the number of people on the table Price was quite cheap for an all you can eat buffet Favourite dish was prawns with cashew nuts

Not so great for take away... Have eaten at Ruby on a few occasions and usually very good. However, ordered a takeaway and the food was not great at all. The Crispy chicken in Thai sauce was just dry pieces of chicken and a pot of sweet and sour on the side. The duck pancakes were all pancakes and no duck! And the cucumber was almost liquid... not good! The man who served me at collection was not exactly polite and welcoming, which is fine, if you are serving great food. Not so much if you are sending out small portions of not so great food. Prawn crackers (which I though used to be complimentary when spending over £50) were not included and when requested paid £2 for a very modest bag. I certainly would not rush back to order a take-out.

Amazing! The food is outstanding and the price is very good for what we are given. I could eat for hours here. The food is top notch, very fast service. We received our first set of food about 3 minutes in to sitting down. So good for when you're hungry. The staff are also polite, amd can clearly see the chefs working hard and doing the best they can to provide us with great food! Amazing

Great food always fresh and always looked after by the staff

Very good food and drink and sexy waiter

Simply amazing. Love Rubys. ❤️

First time here and definitely won't be the last . Food was amazing come to the table really quick

Amazing food , excellent service from friendly staff and great ambience. We had 3 starters ,4 meals with fried rice each meal was cooked fresh to order superb.

Went to Ruby’s last night with friends who were visiting and you did not disappoint, the food was amazing as always and the taste is so much better than any take away, it was so hot and fresh and our friends were amazed how good it was. Thanks Ruby’s for a truly wonderful night and introduction for our friends. We will definitely be back.xx

Awesome place. Food is great value but top quality best in Worcester.

Absolutely disgusting takeaway. First time back after a number of years and it has really declined. Tasteless, fatty and just poor quality food, both starters and mains. Service was stroppy too. Avoid.

We love it the staff are wonderful.

Excellent value for money. Service a credit to management.

We've been going to the Ruby for years, friendly staff, lovely food and great value for money.

Terrible service they cancelled our reservation and then made no attempt to help us rectify the situation terrible customer service

We went on a Sunday where it was eat all you can..we went as a party of 9 age from 11-79 and there was something for everyone

Super service. Fresh food and great offer for all you can eat without being wasteful. Would definitely eat here again.

Love it here you should try it everything about it is good

Love this place. The food is amazing. The service is fast and its usually so busy that the atmosphere is awesome. If you live in or are visiting Worcestershire and you like Chinese food, definitely give Ruby's a go!

Service is so quick, never an empty plate on the table, as soon as it was empty it was replaced

Beautiful food, piping hot, very attentive staff

Ordered four meals for takeaway, pleasant staff but food was dreadful. Sloppy, greasy disgusting and tasteless, made us feel quite ill. Won’t be returning for sure!

Best food, service snd ambience. highly recommended

Honestly the best buffet I have ever been too. I was introduced to ruby's by a friend, and all my boxes were ticked. I could not have gone to a nicer and better tasting restaurant. 10/5 stars.

Fresh food. Quick service. Busy restaurant. Recommended to book

Great meal will go there again.

Every time I go here, I swear to go more often because their food is lovely and the service is excellent. The waiters are really attentive and responsive. Food portions are sensible and I've never been disappointed by anything I've ordered.

My husband had the sizzling prawns and hasn't stopped vomiting since we got home. Avoid seafood from this restaurant

Had a takeaway just and I’m utterly shocked at how bland it was. Not just one of the dishes but all of them :( was really looking forward to this as had heard good things but probably won’t ever go back now

So clean and the food is amazing highly recommend 10/10 I have been here many times with friends from uni and family from the area and I have never been disappointed. The pork yuk sung is the best

Long wait to pick up food which had been sat on bar the whole time. When they called me up I questioned the length of time it had been sat and she didn’t acknowledge me. I took out some of the food and felt the container. It wasn’t hot at all in fact not even very warm. I told her about it and all she could say was “well we’re very busy” No apology, no offer to put it right. Ended up leaving most of it. This is the third time I’ve picked up food from there and it hasn’t been hot. They haven’t got the staff to cope when it gets busy. I’ve also had a member of staff raise their voice at me because I couldn’t hear what they were saying over the loud volume in there. I used to come here a lot but too many disappointing meals. You like to give them the benefit of the doubt but only so many times and I will go elsewhere from now on.

What can I say. Ruby's is fantastic for an all you can eat cooked to order meal. Thank you

Great food, great value for money and really friendly helpful staff - highly recommended for takeout; I haven't eaten in but it's got plenty of seating and is nicely laid out- always has plenty of diners so that's a good sign!

Been here twice in the last month, not as good as it used to be IMHO. Some food quite bland eg Hot and sour soup ( one of my favourites) weak and watery, chicken satay skewers, golden asparagus and others nowhere near as tasty as they used to be. Disappointed, will give it a miss for a while and hope it improves.

Food was ok nothing to special, I feel it was over priced and bill needs to be checked, they tried charging a child as an adult, there were 3 payments in the party on the table and they tried saying we had £24 left to pay but was only £3.55, don’t think I’d pay to go back. Much better places

Food was nice but people were very much squashed in round tables

Food was bland and not what I expected from a restaurant that had been closed for a major refit...I'd get the guys back in...they forgot your toilets .. .I'm a great believer...toilets dirty,,, kitchen dirty

Following a major refit I was deeply disappointed by the lack of attention to detail...the quality of cleaning was shocking and the toilets were very dirty and dated

Rubys used to be the best but recently they have joined in with shrinkflation by making the dishes on takeaway smaller and even cut down on the amount of prawns they put in their curry along with price increases. I will have to find another takeaway in the future.

This was my 1st time dining here but definitely won’t be the last, the food was outstanding and the service was brilliant. We were a party of 6 and everyone ordered something different so I tried quite a few dishes and they were all delicious. Top class restaurant A++++ from me

1st time visit, my partner took me here as she has been multiple times and i have to say it lived up to the reviews, we tried almost every starter and 2 mains each, and every dish was a 5* dish. will be visiting again very soon.

Good food and fantastic service.

Decent enough place to eat although the food is a bit samey if you have visited a few times you can tell the food is cooked in bulk and some dishes are slight variations of the same dish.

Everything was very tasty, service was spot on.

We had the all you can eat menu for 4. It was delicious. Service is fast and polite. Definitely coming back.

Best place ever Fantastic food Great service So much choice You can just order again and again Everything was spotless Fast service Nice Chinese beers Friendly staff Can t fault it Really good prices Amazing

We had a takeaway. It was delicious you have to wait because its so busy. Witch is always a good sign. All the food was hot. Would recommend you going there.

Service is super fast and for the price the food is very reasonable

I ordered chicken chow mein and the noodles were black in places where they were burnt. I love ruby's but was really put off by this

Fantastic evening had by us all to celebrate my partners birthday

Went to this Restaurant to celebrate my Birthday with my family & again great food hot fresh & quick to the table.Also brought cake to the table & sang Happy Birthday,Well done all

Curry sauce was lovely, however, chicken and onions tasted very fragranced 🙄

Choose here for my Birthday with my family,Have been many times & again they did not disappoint,Quick service hot fresh food,Will be back,Well done all

Visited twice now and not been disappointed on either occasion, food is lovely, staff are friendly, efficient and helpful

Came here for my dads birthday meal and was utterly disappointed. Can appreciate it’s a busy Saturday evening, however you don’t expect to be shouted at when ordering and spoken to like something from the bottom of your shoe. Can confidently say we will not be returning as it ruined the whole experience.

Sunday lunch , great experience . 9 of us had a great selection of food . Given great friendly service. Topped off by really reasonable prices. As a ps you will not go home hungry you will be lucky if you can move🤭

Not been for some time and won’t be going back, service good and the restaurant was clean and tidy, however the food wasn’t good, it was greasy and very bland…..very disappointed

Excellent food, service great - what more could you want? Recommended.

Always have an amazing experience here, food is outstanding.

Lovely well cooked food, served quickly by very pleasent staff.

The staff were rude and the food was super greasy, I actually felt quite unwell afterwards. There’s much nicer places to go in Worcester.

Amazing staff and food is tasty. I do suggest having a pamphlet on the table with instructions of how to order and instructions as it can get confusing. I love going here for date nights

Family birthday meal. Couldn't wait to get out of there! Rude staff, food thrown at you and snatched away! You think your getting all you can eat starters but between a table full it's nothing, the individual main would fill a teacup. The screaming drunken clientele gave us a headache,we could not hear eachother speak! It's like a cattle market and all they want it to get you out as quickly as possible! Won't be going again, next time somewhere with class.😡😡😡😡

Completely wonderful. Food was so good and the service was super quick and attentive. Was sat in the back room by the kitchen and could hear the chefs singing. It was super sweet and really made us smile. The staff were all lovely.

Great food and service. I highly recommend it to anyone 👌

I LOVE this place, great dishes all cooked fresh. Quick service and friendly staff. My favourite dish is Mongolian lamb. Only slight disappointment is lack of parking spaces.

Went here with a table of 7 people expecting it to be a reasonable family buffet. the service was aggressive with the feeling given of "hurry up and get out" that said the food was almost inedible with the meat dishes being undercooked (ie ribs should be slow cooked until it almost falls from the bone, these were deep fried and coated with some kind of red sauce that tasted like watered down tomato ketchup thickened with cornflour!) these were inedible as were most of the meat dishes. The vege dishes were again tasteless and again thickened with some kind of tasteless clear gloop. Enough said it would have been better to go to a restaurant and had proper Chinese food that was enjoyable and edible, or go here and fill up on rubbish! none of my party will ever go back again so an expensive meal for us but an even more expensive one for Rubys, sorry rubbys you must do better.

Lovely place for fast, fresh cooked food

Full tummy when you have been here

I hadn't been to Ruby's before and it had been recommended so after axe throwing in town we caught a taxi over the bridge. I kind of wish we stayed in town. The staff are quite abrupt tho the restaurant was nice. It's a good menu but portions are quite small when your sharing with a number of people. It would be easier if you could pay at the table.. it was a scrum to pay at the same time as people ordering take aways.

Excellent dishes and great value takeaway

Lovely meal, good value and excellent service

Wow what can I say, absolutely delicious!! We have eaten in before but the takeout was the best takeaway we have ever had from anywhere!! Highly recommend and it will now be our go to takeout Chinese!!

always my go to chinese takeaway, can never fault it!

Great place food very good only fault .Time put on your table to finish meal .I would go again as service was very good food excellent. Price fair on buffet expensive for young children who don't eat much .but would not stop me going

I'd read reviews saying they rush you and take away food while your still eating... they are not wrong! I had to tell them on several different occasions that we hadn't finished and to leave the plates and drinks on the table. And they do hover over you. Food nothing special either. Alot of dishes overly sweet and the lamb was slimey. Very limited parking. People parking on double yellows. This was at peak time tho. I won't go back.

Lovely food enjoyed it staff could be more helpful although was busy

Food is good and service is fine but unfortunately only care about business and no consideration to humanitarian issues, I slipped outside the restaurant as it was raining after dinner last night and sustained a head and face injuries and was bleeding profusely, fortunately my son was able to get some ice from the bar to stop the bleeding and to call the ambulance but disappointingly no one from the restaurant came out to offer any help or first aid support which is a shame Business is not only about money from customers you need to show some humanity as well in this country

Can’t beat this place for Chinese food in worcester 5*

Food was amazing. Politeness of staff a little less so. I know they were busy but having change chucked at you when paying and scraping a plate in front of you then placing it back in front of you I felt was a little rude. But as said food was great. Just a little bit of politeness and evening would have been faultless.

Always an excellent restaurant to visit for special occasions. The atmosphere and the general ambience is fantastic. The dishes are always very well prepared, presented and served authentically. The restaurant is excellent value for money and well worth a visit.

Great food and plenty of it salt and pepper chicken wings are one of my favourites.

Amazing food, company and excellent service from the staff.

Disappointed and it may be a while before we return again.. although food was generally good, it was like being on a factory conveyor belt.

Fantastic Cantonese Restaurant in Worcester... a real hidden gem! Those that haven't been, you really ate missing out. Food is fantastic, atmosphere is great, we have been infrequent visitors with work for some time now and I simply cannot fault the place, first class each and every time. Those looking for Mongolian / Cantonese food in Worcestershire then this really is the place to be!! #CarLeasingGuy highly recommends the Ruby Cantonese. A massive thanks to the staff for always making us feel so welcome.

The food was top notch came out very quick and nice and hot.we had the buffet 9 of us nice selection of starters to share .also great choice of mains .as long as you eat you can order more they adopt a policy regarding waste which is very good as no-one likes waste the staff were very polite and professional in there jobs .a nice place to experience different dishes a bit expensive if you don't eat much .or have children over 12 as they don't eat much or if they are fussy.all in all a great experience. Why I marked down one star is .its difficult to get up the stairs if you have walking or disability issues a struggle getting into the restaurant but once in no problem .perhaps they could consider some form of ramp.all in all top food and enjoyed.this is one of the issues which would make me think of returning.which would be a shame.