Wok 'N' Flame in North Hertfordshire

staff not that friendly as some say. depends who their serving, cleanliness could do with improvement not always clean inside or out. i was shown up by the manager and a member of staff last time i was in there Infront of other customers. i will never go in there again. i have been to other Costas and got a much better experience and very friendly. and just a note to add not that has anything to do with the service, but one of the girls was sacked from there for taking 2 sandwiches but the managers farther get coffee and food free and sits in there all day, one rule for one as the saying goes.

‘Cookie dough’ apparently. Awful.

Just had a great afternoon tea with family. Lovely staff, so helpful and easy. The sandwich and cake selection was perfect and as much tea as we wanted. Great location right next to the old part of Hitchin.

Really good coffee thats why i like Starbucks. Friendly staff and great service but sometimes they were getting slow after serving a customer or two because but the staff busy in gossip conversations in front of the customers who are waiting to be served. Location is good so do the atmosphere.

We like Wetherspoons, and the lovely buildings that are used, this building was nice, but not as good as others.