Woburn Place Dining Room in Camden

Interesting decor very clean and tidy

If you are visiting Camden...... This k dog is a must try!!!!! Very good!!

The barista here was extra nice and the place was very clean

We had a really bad experience at the Hansom restaurant today. We went to celebrate my mum's 70th birthday and had booked afternoon tea. We were 4 adults and 2 small children so made a reservation for 6. My husband is diabetic so can't have cakes. When we arrived we were told by the front of house lady that we HAD to order 4 afternoon teas because the reservation was made for 4 adults and the tea was preordered the day before. It felt very condesending and we felt talked down to. If that indeed is the policy, it was not made clear in the reservation and I was made to believe I was in the wrong and trying to weasel out of an agreement. Now we've been to afternoon tea at plenty of different hotels including the Ritz and Dorchester and have never been told that. It felt really embarrassing and not at all pleasant. This staff member handled this situation extremely poorly. I wanted to leave at that point and was thorougly embarrased for my mum who we wanted to have a good time for her birthday. The front of house person was rude and very aggressive when she told us that and stormed off to talk to her manager only to come back to tell us that they were OK to let us order 2 afternoon teas and 2 courses of their normal menu for the other party which we agreed to but it did really dampen the mood and from then on it was just a sh@tshow. It took them probably 45 minutes from arriving to take our order. We finally received 2 plates of sandwiches and food for the children. We had ordered chicken and ice cream. They brought the chicken and left the ice cream sitting out until the kids were finished with their main course so the ice cream was liquid. The main courses arrived,but no cakes. The steak was also over peppered unfortunately. We spilled water but no one cleaned it up or offered a new napkin. Plates weren't cleared, we had to call waiters over to ask for small plates to eat the sandwiches from. 2 hours in there still wasn't any sight of any scones or cakes. By that point my kids were super tired and fed up and frankly we just wanted to go home. I complained to the same lady (front of house) and got told it was standard practice to leave a decent amount of time between courses. I don't think 2 hours is reasonable to wait for scones and cakes! This certainly did not happen the last time I went here for afternoon tea. I told her that we actually just wanted to go home and nobody was in the mood for cakes anymore, that we really weren't happy and frankly super disappointed with the service. She was snide, unapologetic and just kept saying let me check. Finally her manager came over and offered us a reduction in the bill and packaged up the cakes to go. It was a thoroughly underwhelming experience where no proper afternoon tea was had. I had let them know in the reservation that it was for a big birthday, but nothing was done for my mum to make it special. It also didn't feel particularly child friendly and welcoming to a family with 2 young children. The only saving grace was that we were all together, but the day was throughly ruined by the experience. Very very shoddy! Cannot recommend. Overpriced and awful service!

Best coffee shop ever! The staff are soooooo nice and the cofffee is soooooo good!