Wingstop in Birmingham - Phone Number, Reservations, Reviews

What is this actual rubbish??! Just don’t even bother. Overcrowded, overpriced and over-hyped. Absolute junk. I’m embarrassed that I even got talked into eating here. What a waste of time and money.

The food was very good. Rounack was very helpful and friendly. Helped me decided on what I wanted to order. Will definitely come again for the great customer services. 🙂

I was in wingstop Birmingham bullring on Monday 18th March at around 5.30 pm, there were two ladies working the till. I have never ordered at wingstop before so I wasn’t too sure what I was doing. The lady that served me was SO rude. It was quite busy around this time and I can understand that this is quite stressful. However, this situation was made so unnecessarily stressful for me because of the terrible customer service. The lady was very rude and snappy and I was so close to just saying forget it. Do not work there if you are not capable of treating customers with respect.

this place sucks. i waited 35 minutes for absolutely nothing and ended up getting a refund. they had to fix their order screen but couldn’t work with the physical tickets in front of them. they stopped service after 20 minutes of waiting but didn’t bother with the people they’d already served. don’t recommend this to anyone.

I went to WINGSTOP in the Bull ring today for the first time. It’s always so busy when I’m in town so I had high expectations. I didn’t realise the sauces were listed in hotness so I accidentally ordered the second spiciest and then bbq. The actual food was nice, service was quick and staff were attentive. My one star is based on the fact that they only serve Halal meat but don’t have a single sign to tell customers. I only realised when I was watching all the other customers, so I asked the staff who confirmed its halal but tried to brush past the fact there was no signage. Obviously the sign is necessary for various reasons, not least that Sihks can’t eat it, Muslims have to eat it and the rest of the country have their own reasons why they may or may not eat halal. Subway and KFC don't have an issue providing signage in their specific outlets so why don’t wingstop? I even checked their website and there’s zero mention of it. I really did feel awful afterwards and it ruined my afternoon as I always make a conscious decision not to eat Halal (which is my choice).