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3.0

Based on 38 opinions finded in 1 websites

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Nº 379 in 422 in Winchester

CUSTOMERS TALK ABOUT DISHES WITH..coffeesausage
Score
OpinionsNoteTripAdvisor383.0

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This place was a bit strange despite its lovely location. The food and coffee were fine, but it was served in cardboard takeaway containers even though we were dining in. The staff were nice but distracted by laughing and chatting with each other. We had to wait at the register for our food, carry it upstairs, get our own cutlery, and clear our table into the bins provided, which made it feel like a fast-food place rather than a café.

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856bobbyp . 2024-10-09

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Had the worst tea and coffee here ever. It looks really nice from the outside and we sat outside on a sunny Saturday morning. The tea and coffee arrived in very dirty plastic chewed up beakers and was probably the worst tea I’ve ever tasted it was really bitter and just tasted of tannin, my partner reported the same problem with his coffee. We didn’t drink it and went elsewhere so glad we didn’t order food. The staff were really pleasant though, but whoever the owner is needs to read these reviews and sort out the cleanliness and quality issues.

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j0hnny987 . 2024-06-30

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A beautiful gem in the centre of Winchester. Set in a 16th century building which has retained original features like a Tudor fireplace, decor and panelling. The atmosphere is charming and the staff (Grace and co) are welcoming and helpful. Truly a n historic experience.

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Alistair B . 2024-03-28

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This place could be an absolute gem, but is let down by poor management. The pro's: Great location, lovely building, delicious coffee and homemade cakes. The con's: Inexperienced / mismanaged staff leading to grubby tables and loos, lack of customer service and a general shambolic impression. We ordered coffee and cake and decided to sit upstairs. All the tables had debris and crumbs over them, but we chose one by the window, and asked our waiter to clear it when he brought our drinks (which he brought without a tray, just a mug in each hand - which was odd and potentially unhygienic given that the mugs are handle-less beakers). He obliged by taking the stuff that he could carry in his hands, and said he would be back for the rest. Next time we saw him he was carrying a tray of tea to another table, which he proceeded to drop all over the floor and splashed a lot on another customer's expensive-looking wool coat. When she asked, he gave her a couple of tissues, and used a couple more to dab at the floor. He apologised profusely, but I think more should have been done as the coat was really wet. She then had to bundle the coat up as the floor was still wet and so she couldn't hang it on her chair as it would have trailed in. The waiter never returned to clear or wipe our table, so we had our drink and cake surrounded by other people's rubbish. When we left there were other staff hanging around the serving counter, despite there being no further customers at that time, so I'm not sure why the upstairs was such a mess. I'm not blaming them, they were lovely, just young and inexperienced, and the lad obviously had no idea how to deal with the spillage situation. With better onsite management and training this place could be fantastic, fingers crossed they get around to it.

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NJT836 . 2024-03-16

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We sat inside upstairs in this beautiful historical building. I was surprised we were served our snack in a box and our tea a plastic type material mug. Why not in/on a ceramic teacup and plate? It let’s this place down cos it’s a special place and not cheap.

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Esther M . 2024-02-19

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This is a lovely bakery, in a very historical building. We had a delicious hot chocolate, and on our last day in Winchester went back to buy an artisan bread to take home. Delicious food and a gem to visit.

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cyrilthesquirrel . 2024-02-19

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Fatty, sloppy, undercooked, microwave-reheated bacon in a 'bap', served by bored students who only perked up as we were finishing and leaving (presumably in the hope of a tip).

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yoftby . 2024-02-04

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After strolling up and down the high street looking for a place to get a late lunch no where really appealed to me until i stumbled over this little gem tucked away, you would walk right past it and not know it was there. My BLT and coffee was perfect, along with pastry latter. the team were welcoming and service was good. Ive already said to colleagues that next time we are in Winchester we must go back.

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NCC0117 . 2023-11-19

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I heard the bakery was expensive, but I wasn't prepared for how expensive. I ended up having a sausage roll as this was cheaper than a £7.99 sandwich! The sausage roll wasn't even that nice and had an odd taste to it. The coffee was hot, but I wasn't offered sugar and it was served in a paper cup. I'm not sure if this is the norm, but it's not very environmentally friendly and for the price I would expect a mug. I won't be going there again.

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vichaff2018 . 2023-10-25

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Popped in for coffee and cake today, explained to the girl which cakes we wanted, it took three goes before she got it right, coffee came in dirty looking handless mugs about 10 minutes later, terrible service and not great coffee.

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659marijkee . 2023-09-15

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We were looking for a nice local bakery to stop and have a coffee and sandwich while visiting Winchester. We chose 'Winchester Bakery' as we were interested in supporting a local, independent business. The 4 members of staff were more interested in discussing how busy their day had been between themselves than in serving us. The prices were extortionate... we are from London, and the prices exceeded London prices! The coffee was actually very nice, but the two ciabatta vegan rolls we ordered at £7 each to share, had hardly any filling inside, and tasted the exactly the same as each other, even though they were 'different'. Very poor quality sandwiches, we will not go back there.

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Sunshine588474 . 2023-08-21

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At the end of the day - but still some time before they were scheduled to close - we visited the WInchester Bakery for a coffee. Prices were on the high side, and (when they arrived), some of the drinks were definitely cool. More importantly though, the customer service was poor. Between us, we placed three orders to cover the seven people requiring drinks. When brought out, only six drinks arrived. When challenged, the waiter was rather brusque, but did go back inside to check their till receipts. Eventually he appeared with the missing drink, but rather than apologise for the mistake, all we got was, "That's all that was ordered. It's the last one on the ticket, so that's it" (... all this noted on my phone at the time). Frankly, we were made to feel that our presence was an inconvenience, despite the fact that we were contributing to his wages. Very poor show; will not be returning.

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Michael-Aylesford . 2023-07-16

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Had to queue to get in the door so thought it must be good. It was very disappointing! The Coffee and Bakewell Tart was lovely, but wish we hadn’t bothered with the filled baps as they we terrible, hardly any filling and very dry. At the extortionate price we were charged, I would definitely not recommend going here for lunch.

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IssyM098 . 2023-05-24

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Coffees and cakes were lovely. However beef and horseradish sandwich was very disappointing, beef quality was terrible and very wet and at the price charged extremely underwhelmed.

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Emily B . 2023-04-16

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It’s a cool place for a coffee and a snack, there is the bakery on the ground floor and seating upstairs. They cleverly mixed modern furniture while keeping all the original features of the medieval building, very nice! Staff is friendly and quick in serving. The selection of pastries and cakes is fantastic. The sausage roll makes a hearty meal!

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marcoaB9813FS . 2023-04-06

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First visit to Winchester ,the food and coffee was the best l had tasted for a long time.Where so many eateries get everything so wrong this bakery was faultless 10 out of 10

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Gilly E . 2023-04-01

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£3.85 for one small sausage roll! For that price I would have expected it to be delivered on a silver platter, surmounted on a velvet and gold braid cushion. It’s arrival heralded by trumpets. No wonder my brother sources his outfits from the charity shops of Winchester. I’ll stick to Greggs and my Savile Row tailor.

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Benji89 . 2023-03-26

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Spent 1st night of honeymoon in Winchester 49 years ago today. Just had afternoon tea at Winchester bakery. Great tea and cake served by Tom. So friendly and smiley. Made us feel special. Well done and thankyou.

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Z6423TEkeithr . 2023-03-02

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Visited for a toastie, coffee & hot chocolate- both served Luke warm and extremely over priced. Hot chocolate was un drinkable. No cutlery was given, so had to use disposable ones to cut the toastie with hardly any filling

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Darcyr991 . 2023-01-31

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Excellent service with a smile buy pricey though offset by a free coffee with purchase. That said, the bread was amazing.

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bparkercars . 2023-01-25

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Popped in for a coffee, hot chocolate and Cinnamon Danish on a cold Friday afternoon. Coffee was weak and insipid and the Danish dry and stale. The first hot chocolate we got was taken back as it appeared to be just hot milk. The second...

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DJandGM . 2023-01-21

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After a busy day exploring Winchester,my friend and I were desperate for a cuppa of tea and obviously..a cake.Luckily we found The Winchester Bakery.We enjoy proper tea in a proper tea pot alongside the best almond croissant and cinnamon bun.What stood out though was the...

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dilysd2016 . 2023-01-14

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Another visit to this amazing little gem! The staff are so friendly and helpful and approachable and work so hard to great a lovely atmosphere and the food is delicious.

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carolineoD7643LN . 2023-01-09

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cold coffee and stale pastries, for the price of all their items i would’ve expected top service but even that was bland, just like the coffee!! will be going somewhere else in future.

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donnatartt . 2023-01-08

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The best bread and pastries in Winchester! Been a regular customer ever since they opened and always had a good experience. Staff is super friendly and helpful! All my family and friends go there also.

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948ewat . 2023-01-08

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Extortionate prices, even for Winchesters standards, for average food and lacklustre service. Save yourself the visit and go next door to Reeves for much better food and value for money!

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HtheBrit . 2022-12-20

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Omg- Staff should be wearing balaclavas, daylight robbery. The prices - £8 for New York Sub😂 Sausage Rolls £6.50. Yes I did have my glasses on. Loved the Christmas Decorations outside and will admire from a distance.

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Myjeansdontfit . 2022-11-24

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We came to the bakery and ordered a coffee, a tea , a pain au chocolat and a sausage roll to eat in for which we were charged £13 + We were given a table number and were asked if we would like the sausage...

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Hilruc . 2022-11-02

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over priced for the quality of food. Gave take away boxes to eat out of despite eating in. No idea why no plates ? Can’t see this place lasting long - was empty when I went

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516rkg . 2022-09-19

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Super friendly and helpful staff who carried our buggy upstairs for us. Amazing pastries and great coffee! What more could you ask for… oh and great views from the seating area upstairs.

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DeeMooner . 2022-09-15

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Best iced coffee I have had so far on my travels. Friendly and attentive staff. Upstairs is my fave place to work and write. Try the vegan sausage rolls.....delish

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Laurens4184 . 2022-08-10

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Popped in for a coffee while visiting Winchester. Great, friendly service from Tom and Libby. The coffee and toasted New Yorker bap were excellent and the bread we brought home is amazing, truly outstanding. The bakery is a little pricey but everything we had was...

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av2304 . 2022-07-18

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What an utter disappointment. £3.85 for a sausage roll that had no sausage. £2.50 for a cheese straw that was under cooked and had no lamination but still managed to be burnt in places. If you want a decent pastry take a few extra paces...

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DeniseP1622 . 2022-07-10

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Yet to try the bread - but the cakes and sweet treats are amazing! A welcome addition to the highstreet

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O1359FNrobt . 2022-06-10

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Sadly the poor service doesn’t match the excellent quality of the baked goods…and premium pricing. I am a regular customer and other than 2 very friendly sales ladies, the staff is poorly trained bordering on the surly and very quick to say no to reasonable...

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Celeste Y . 2022-06-03

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Went along on a Saturday afternoon. Didn’t have to wait long for two coffees and a couple of cakes. Cakes were bought over to our table and the barista Nathan was lovely. Makes a good coffee too! Enjoyable visit with no complaints at all!

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CMarc123 . 2022-05-10

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Positives first, pastries lovely and a nice atmosphere upstairs. Negatives… Coffee was just ok, quite bitter. But the biggest problem is the staff. Person at the til very quiet but the lady (manager possibly) who was serving the cakes and directing customers to the til...

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BBerens92 . 2022-05-01

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Really friendly and helpful staff who knew what was suitable for me to eat. It's not the cheapest place in town, but really yummy and worth the price for a treat. Looking forward to going back again to try some more things off the menu.

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sarahF1292WZ . 2022-04-29

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When this bakery first opened I was very excited as I had heard they would be offering gluten free products and as my daughter is coeliac I thought it would be great to have something other than a brownie. But as usual there is a...

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MrsE453 . 2022-04-28

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