Willows bistro in Rotherham

Having not been here for a few years I won't be visiting again .sorry but the manager /owner of the cafe has such a bad attitude if you complain if your food isn't hot ! My friend ordered soup n a sandwich which came out lovely and hot but my order of a panini n chips came out chips first then painini a bit later on only to be cold chicken in the middle ! N cold mushrooms ( I ordered a chicken n mushroom n red onion panini ) to find it was cold in the middle ! I sent this back only for them to bring the same panini back out Having just been put back under the panini machine for the outside to be heated up but still tepid in the middle ! I didn't eat the rest of the panini I didn't want a dickie tummy .I was told by the owner or manageress that you can re heat chicken has many times has you liked because it was cooked in the first place ! I told her I wasn't eating it ! To what I was told she couldn't refund me just because I didn't like it !! I told her I wasn't arguing with her because of the cost ! Has we went to the till to pay she told me she had taken the price of the panini off the bill .I said thank you but for her to continue on how many times cooked chicken can re heated !!! I wasn't there for an argument I was there to have a nice afternoon with a friend. The atmosphere and surroundings are lovely but I think the lady in question would like to take advantage of taking a course in people skills and not come accross has so defensive and argumentative she may get a lot of better reviews n not negative ones like this one .it's a few years since visiting this place and it will be quite a few years before I would like to experience customer service like this again ! I would gladly have paid for food served n left it without saying anything but this ladies attitude was certainly worth a review ! The rest of staff were smashing. Sorry after this visit I won't be returning ! .

Lovely unexpected find when looking for a place to bring the dog. Very friendly staff and excellent range of food. Had the Cheesypig on seeded and very tasty. Highly recommend

I felt it was a proper cafe with friendly staff and a good menu.

Visited today for breakfast with a friend. Food was lovely as always, great service as well Would recommend The Yard to anyone :) x

Called in for the first time ever, we've passed the Cavalier many times and wondered what it was like inside, well it's nice and will certainly be going back