Caffe Cristinacce in Rotherham

Lovely place, my egg was slightly underdone. I didn't tell them though. Coffees are perfect. Food generally very good in my experience. I will definitely be visiting again.

Me and my mum come down to the cafe for breakfast and this will be the first and last time we ever do. The lady that works there called Claire must be the most rude and unfriendlest waitress we have ever met, really disappointing as the rest of the staff that work there are lovely. We didn't even end up ordering our breakfast as the service we received from Claire was that bad we went else where for our food. Such a shame as the cafe it self is lovely.

I've been going to this cafe for a long time and haven't been disappointed yet. They get busy, and sometimes you have to ask if you can order, but everyone is lovely, so you don't mind too much.

Was told it was table service! So I sat and waited over 20 minutes! Can’t rate the food/drink as I got fed up of waiting and left. I would say terrible service but I didn’t receive any. This was my first visit and will also be my last!

Go most weeks with friends,will keep returning as staff are fantastic nothing is too much trouble for them.

Decent food and reasonable prices, but service was a bit slow.

I'm actually rather disappointed that I'm having to write this review. My wife and I take my elderly mother out for lunch most days, so we get to experience quite a number of local cafes. We first visited here on 01st May and ordered an omelette, a chip butty, a toasted teacake and a pot of tea (for my Mum). Menu prices were higher than we would normally pay, but we were willing to 'give it a go' anyhow. After about 10 minutes, a waitress arrived with Mum's tea and a payment card machine, asking me to pay there and then - I thought that was very odd, but figured it must just be their policy, so that's fine. The cafe was reasonably busy, so the fact that we then waited around 35 minutes for our food, I just put down to exactly that - it's actually a positive when a cafe is busy as it shows their food must be good (which my wife thought her omelette most certainly was) 2 other diners sat near us were less impressed with their wait though - they'd long finished their lattes before their 2 plates of salad were delivered and were quite vocal about how disappointed they were in the speed of service. Anyhow, I put it down to a 'one-off' because of how busy the cafe was. Today, we returned - arriving to a near-empty cafe at just after 1 o'clock. We sat at one of the 2 tables the waitress offered us and browsed the menu. Around 15 minutes later, the waitress came over to ask for our order - omelette (my wife really enjoyed it before), this time 2 toasted teacakes and the usual pot of tea. A couple of minutes later, the same waitress popped over to mention that there would be a small delay for our food order, as the cook was preparing another omelette before my wife's. Mum's tea was then delivered to our table after 10 minutes, this time by a different waitress and, again, I was asked to pay - that was at 13:29, according to the card receipt slip. So, considering the cafe was nowhere near as busy today as on our first visit, the 30 minute wait, this time, for our food to be delivered was surprising and, quite frankly, unacceptable. Honestly, had it not been for the fact that they'd asked for payment in advance of the food being delivered, I would have walked out after 20 minutes. If this is their typical mode of operation - get payment first so "it doesn't matter how long the food takes" - then it's dreadful customer service. Either they need to hire additional staff or kit out the kitchen with more facilities - it should not take 30 minutes to prepare 2 omelettes. So, as lovely as the food is and, in fairness, how lovely our first waitress was, my family and I will not be returning - there are plenty of other cafes in Rotherham that know how to deliver a quality food service and for less money, too.

The food is delicious and the staff are really friendly. Well worth a visit.

Just been for afternoon tea with my mum, absolutely lovely, would recommend to anyone, £22.50 for 2, bargain, thanks again will definitely be returning xxx

Food was alright, as for the place it was confusing. You get told by a sigh to wait to be seated as you walk in, then as you seat down on the menu you have mostly sandwiches… & to top it all off you are being served your bill before your food gets delivered to your table. I am not sure if walked in to a cafe or restaurant🙃

Stopped off for breakfast. Outside is not appealing in the slightest. But in we went. Good points - food was very nice - service was good & friendly throughout. Prices a bit on the high side but reasonable. Overlooks a lake / canal with numerous swans / ducks etc. Bet it's a lovely place sitting outside in the summer. But - the inside. Needs a good clean. Windows dirty, grime everywhere, just looked very bad in all areas. Toilet - unisex and no lock on the door. Disappointing. Very very cold as well - never took my coat off from entering to leaving.

GF Lemon meringue tart was terrible. One bite and it tasted like it had been in the fridge for a good few days and picked up every flavour in the fridge 🤢 a shame because had seen reviews that they had lovely gluten free cakes, which is why we stopped here. Place was absolutely packed, so I assume the rest of their food is better 🤷‍♀️

Absolutely amazing place. Can't wait to go back

Brilliant attentive staff. The best toast anywhere. Only let down was how cold it was in there early morning.

Enjoyed a lovely latte with hazelnut syrup with friendly service throughout. Got a bag of duck food too to feed the ducks at the back of the cafe, how unique is that.

Small little cafe. But I like it. Nice and quiet

Absolutely fantastic staff, make us feel so welcome. Thank you 😊 Very clean cafe. The lake looks amazing its so chilled

V good value afternoon tea. Would prefer a slightly bigger teapot tho. Mini éclairs especially liked.

Love this place, food is great and staff very friendly, great location

Our first visit, absolutely brilliant breakfast, will be back.

Clean and friendly for a coffee and snack

It's a small cafe with great food and choice.Staff are welcoming and friendly. We all had different and it was all good ,Sit outside and feed the ducks .Very fairly priced.Will be back .

12 military veterans went for a canal boat trip with afternoon tea, the staff were friendly and helpful. The afternoon tea was lovely and very good value. A good selection of sandwiches and cakes.

Lovely food and staff, would have rated higher but we waited 45 mins for our food

Very friendly staff, food is good value for money.

Always a great breakfast, very accomodating of custom orders

Been going here for a few years now love the place fantastic place for food ..atmosphere...staff 👌 lovely 😍

Took my Nan here for a change of scenery. Food was nice, didn't get to see the swans but plenty of ducks swam past.

Lovley breakfast and nice and peaceful head space outside watching world go by

We called in not long before closing so had coffee and cake. Friendly staff and lovely outdoor riverside seating area

We hadn't been to this cafe since before the Covid lockdown but we remembered how we used to enjoy coffees there. Positives: The food was delivered super hot. The portion size was large owing to huge doorsteps of fresh bread. The staff were friendly (if rather rushed) Negatives: Even though we visited 2 hours before they were due to close, the waitress explained that they had 'run out' of quite a number of basic items. I felt the price of menu items and drinks was high (see menu photos) Looking at the cloth the waitress was using to wipe 'clean' the tables, it REALLY could've done with a wash itself. Overall, tasty food... but over-priced in my estimation.

Does fab coffee. Food is average and staff are lovely here.

Lovely and cosy, great drinks. Food looked very nice and was so reasonably priced.

This is an ideal place to go with friends, the staff are friendly, if the weather is good there’s a lovely seating area outside and you can watch the ducks and swans on the water. If you’re lucky you can also watch the barges go by too. The food is good and always cooked fresh to order. The cafe also offers afternoon teas too. I would certainly recommend it to everyone.

Ok food. Service was good. We were sat in the conservatory and it was freezing. Only downside for me was that it smelt like a greasy cafe rife with stale, fatty cooking odours.

Good food and a nice friendly atmosphere easy to park the car within a few steps you're inside

Great cafe. Great views of the canal. Highly recommended.

Lovely cafe staff very welcoming and freindly and helpful but next time won't sit in the window no blinds and the sun was blinding

Always busy, great in finer weather to sit outside overlooking the canal

Very good value for money 💰. Lovely little cafe run by very friendly people.

We have visited today , and the food and service were excellent. Excellent customer service. We visited after being let down by another cafe in Rotherham. so glad we did as this was a much better option. Will definitely be visiting again

Sadly, I have to post this about a small cafe that we have often visited in the past. Today, our visit was a disaster. Despite being short staffed on probably their busiest day of the week, this was no excuse for the poor service( or lack of service really) that we have experienced at this, or any other cafe we have visited. We waited 15 minutes before we were asked for our order. From then it took 30 minutes to bring the hot drinks. In the meantime several tables that were empty when we arrived were served very quickly with both their drinks and meals. I asked the waitress where is our meal only to be told " we are short staffed today, there are only 3 of us on duty and some customers are so demanding". After another 15 minutes we had finished our drinks and decided enough is enough and went to tell the staff we were leaving without having the meal. Unbelievably we were told that was no problem because "we haven't started to prepare your food yet". After having to phone someone to find out how to refund us for the phantom food (this taking several more minutes") we finally left. Total time on site was circa 75 minutes. Will we be returning? No!

I'm quite sad to put this review on. I have frequented this establishment many times and have always been very satisfied but today I was most disappointed. I had booked a table for 3 for 1.00pm. We arrived 15 minutes early and were taken straight to a table and that's the only positive thing about the experience. On entering the cafe we noticed it was smokey and smelled of burned fat which in itself was very unpleasant. The waitress (who was pleasant) took our order within 5 minutes, 3 coffees, 2 paninis, cheese on toast and a portion of chips. The waitress asked for the chips to be cooked as she took our order at 12.50. The coffee was brought within a few minutes but we had to drink it straight away as the cafe was really cold. The remainder of our order took a further 35 minutes to arrive. The chips were only just warm, tasteless and quickly went cold. The table felt quite sticky and the floor was wet (probably due to condensation) and one of our party who has mobility issues slipped when getting out of her chair but luckily was able to save herself. Overall it was a very unpleasant experience and we came out smelling of burned fat. This establishment used to be a nice place to visit but we won't be returning. You need to do better.

It is a warm and welcoming place, lovely food, professionally served, coffee always hot, friendly professional staff. Discreet private tables, parking a short distance from the door, swans and other water birds on the canal which can be seen from the tables, especially (our favourite) table number one or close up from the tables on the half covered veranda outside. Little bags of food can also be purchased to feed the swans and the other water birds. A really special place in every way.

I came in with my one year old and a friend on Saturday and we will never be back there again. As somebody who works in a café I can honestly say I am disappointed with how unfairly we were treated as customers. We were taken by surprise when the waitress asked us to pay the bill as she was serving our drinks and this was before we had our food. When we questioned that she said that this is a new policy that they do. Never heard of such thing in my life to pay for my meal halfway through service. Normally people pay their bills after they order either before they get their food and drink or after they finish eating and drinking but never halfway through service. Anyway we paid the bill but then we've noticed that other customers weren't treated like the way we were, not only they were paying their bills at the right time but also they had a warmer welcome than what we received when we walked through the door. This made us angry, needless to say we didn't have a checkback on the food. All in all this was a very bad experience so do not recommend this place.

Food was OK, well some of the food was OK. 3 breakfasts were ordered and they didn't arrive at the same time granted we were a large table and expected a small wait but from my sons brakefast arriving my brother in laws was another 10_15min wait and he asked for no tomatoes extra beans instead it came with tomatoes and no sausage!! The other brakefast had no sausage either it would have been polite for the staff to say "I'm sorry we have ran out of sausage would extra bacon be ok?" I asked for melted cheese and tuna jacket potato when my potato came the cheese wasn't melted in the middle so I told the waitress and she was so rude she literally huffed n puffed and stormed off there was no pretending she wasn't happy at all to be asked to correct my order!! My daughter asked for a cheese and tomato pesto panini no tomatoes but it arrived with tomatoes and had to be sent back.We also ordered cakes and they didnt bring out my son and daughters cakes paid for on a separate bill, and when we said we need two more cakes they had sold all the cake my daughter had ordered.It's ashame the service was so poor because the location is really nice you can sit outside and enjoy the view and feed the ducks and swans. One waitress was really nice but the rude one has put me and my family off from returning and the kitchen staff need to read the orders properly to avoid making mistakes.

Great place we go often xx lovely setting with the swans Staff are fabulous x ❤️

Expensive breakfast took too long to arrive coffee cold by time breakfast eventually arrived not worth the wait

Such a lovely hidden gem! If you are based in Rotherham or just traveling through this cafe is a must! Delicious food, wonderful hospitable service and so peaceful by the canal with the swans entertaining on the water :) I will definitely be coming back!

Wanna impress the misses. Take her here for lunch.

Very nice Café friendly staff top notch food would recommend to anyone also outdoor seating area with an abundance of Swans

Extremely rude staff, younger blonde woman spoke to us like we were stupid, extremely snappy and irritated as though we’d inconvenienced her by choosing to spend our money here

Lovely lunch and friendly staff. They have plug sockets for charging your phone. They have lots of gluten free options and the food was delicious. Nice atmosphere too. Recommend

Lovely food, great staff, pleasant surroundings.

Superb breakfast, nice friendly staff lovely location, feed the ducks and swan's on the canal at your leisure. Very reasonable priced.

Excellent value and fast service. Great view over the canal with swans.

Lovely staff, great setting & food is decent too!

Lovely place to visit for coffee, cakeb or a snack. Food was lovely, we sat outside and ate with the swans, a lovely place to visit.

Twixt bathroom supplies and outdoor furniture sales, a friend and I visited on Sunday for the first time. We arrived at 11am and went straight through to the back where there were 7 or 8 comfortable tables and chairs next to a canal with a multitude of swans and ducks swimming alongside, happy for the odd piece of bread. Very good menu for breakfast, lunch and other snacks, we had cheese / scrambled egg on toast and coffee. Attentive and quick waitress service and payment by card. Upon leaving, cafe was very busy inside with large families enjoying their breakfasts. Would thoroughly recommend and arrive early if you want to sit outside.

Staff are fabulous, couldn’t be more friendly and helpful. The cream tea was awesome and we really enjoyed the canal trip.

Clean, reasonable prices and friendly environment

I went with my daughter's for lunch on our way to Parkgate retail park. It was a repeat visit for me, my daughter's have been several times. The ladies who serve are very pleasant nothing is a problem. The menu has lots to choose from and the afternoon tea looks delightful.The setting was lovely, a hidden gem at the side of the canal. I have never seen so many swan's, and ducks. The Caffe also sell food to feed them with from an outside veranda overlooking the canal. I found out today you can book a table and arrive on a barge trip, and then return home. The service was prompt and professional.

Always love going here. Lovely food, lovely staff. Plenty of choice.

Beautiful place, loved sitting outside food is lovely and well priced.

We love this cafe and come here quite often from Barnsley, even came by bus today took about 1.5 hours but we’ll worth it. Good food, great staff, very reasonable prices..

love this place, best breakfast i've had in a long time, not expensive, staff very nice

The place location was good just by the lake and the staff were very friendly. The cakes tasted great. The outdoor seatings were not clean.

This cafe has got a lot of good reviews so I have given 3 stars instead of two. We must have got them on a bad day. The cafe was quite busy but all the customers were waiting for extended periods for food. Admitted they stated there was a bit of a wait, but waiting over 45 minutes for an Egg and Mushroom sandwich and Poached eggs on toast is extreme in the least. Had we not been made to pay when we ordered we would have left. If you are not able to fulfil the orders due to a lack of staff, then you shouldn’t accept the number of customers through the door. My first visit here, and I’ve got to say it will be my last. Staff were pleasant enough but I’m afraid the service was just not good enough.

First time visiting here with my parents on my day off. Lovely friendly staff and fresh and tasty food at a reasonable price. Recommend and will be visiting again, hopefully when the weather gets warmer for a seat outside 🙂

Absolutely lovely, service, food and drinks..thank you.

Nice food & staff Very welcoming & sociable.

Always lovely staff, lovely little outdoor area to watch the trains, swans and canal boats. Food is good too!

Its lovely food brilliant staff lovely

Lovely meal and friendly service. Great 70's music too!!

Staff are very friendly and accommodating. service is good and personalised .

A delightful cafe. Friendly smiling staff . Delicious home cooked food with a perfect view of nature. Absolutely love going.

Fantastic and the granddaughter love feeding the ducks and swan's would definitely recommend it

Boat trip an afternoon tea. Cannot fault the staff or the food. Recommended.

love this place sitting outside is best... staff great and food great.

Mum loved her boat trip today with afternoon tea.we was very well looked after. Would definetely do this again and reccomend to friends😀😀😀

Its a lovely place and the food is very good xx

Lovely place to visit... Especially when sun is shining and you can sit outside and enjoy the company of swans.

Great place! Highly recommend. Nice and tasty meals, snacks... Wide range of drink selection.

Lovely little cafe, on the edge of canal basin, where you can feed swans, ducks and other waterfowl. Small menu ideal for afternoon snacks and coffees next to the water.

Came to visit here after reading the reviews but I was very disappointed. Ordered soup which the top was hot but underneath clap cold. They warmed it up in the microwave. My Friend had pie and chips but some of the chips were still frozen and not much filling in the pie. I don't think any of what we had was home cooked. Not impressed and wouldn't visit again.

So nice when me and my friend alison have booked a table their not had one bad meal at all staff or so friendly 🙂 and polite, courteous going again today..

Just had a lovely Yorkshire Ham salad with jacket potato very fresh.

Found this by accident lovely surprise

Pleasant drop in with friends. Lovely and varied menu and so friendly staff and Great food.

Really lovely staff and good food

The place is simply amazing!! You would not know that such a gem is hidden in between the shops! Really worth a visit - nice setting, lovely terrace with swans when the weather is nice, the food is great and the service is... honestly I have not had better service in this country, it is simply on another level - charming ladies who are professional and constantly pleasant, nothing was too much trouble! It felt like being abroad on holiday :)

Love having a drink outside the view is really amazing and so relaxing

Excellent food, excellent service fascinating view of the swans

Lovely cafe pleasant surroundings especially riverside in the sunshine brilliant service excellent food. I shall be returning to this gem of a place 👍

Lovely food, pleasant staff and decent prices. Kids loved sitting outside watching the trains and swans.

Great service friendly staff food is good

Hidden gem on an industrial estate next to the canal, very clean, friendly staff excellent service, Food was great and reasonably priced sat outside under the veranda next to canal.

Good food, cheerful staff and great views of the Swans and other birds from the outside tables. Nice relaxing place to have lunch. You can also book trips, in advance, on a canal boat.

Fabulous afternoon will be going again xx

Great food and drink great service