Wild Bean Cafe- Carshalton in Sutton

I remember using this cafe in the 1990's when i used to work in Sutton...its changed a bit since then, but all for the better...A good choice and at fair prices. What really struck me was how clean the place was, it would appear that many regulars use it as well which is always a good sign.

Terrible service, 2 staff on for the whole pub. Beer was either off or served in dirty glasses/unclean lines on the pump

Excellent service. Tasty, fresh and authentic food

Having previously had enjoyable visits on 12th-15th April and 27th-29th December 2023 I tried booking for January in several weeks time 2025. Payment was taken by booking.com and PayPal but failed to receive any confirmation emails from booking despite payment leaving my PayPal account I then spoke to the manager to see if the confirmation of booking had gone through on their system and provided screen shots of transactions etc The manager accused me of a "lame attempt" to pull the wool over his eyes and claimed I've never stayed their before despite proving evidence I infact have not once but twice... After calls to booking.com and PayPal I have received a refund as there was a technical glitch meaning money has been taken but not confirmation sent to Sutton Staithe or myself. The unprofessional demeanour of the manager has meant I've taken my custom elsewhere.

Ordered yesterday the salmon was dangerously burnt. No idea why they thought it was acceptable for it to be sent to customers. Also the sheekh kebab was also overdone and tasted like rubber. My partner did speak to the manager who initially said all his drivers are busy but he could delivery it the next day (as it was late in the night we agreed) but I needed to call back to remind him. The next day I did call back and surprise surprise the manager wasn’t around. The person on the phone had no idea of this. Well to restaurant here is a picture of what you sent. Hope you don’t send out anymore burnt food to your customers.