Prezzo - Cheam in Sutton

Good food and good atmosphere- nice end to our evening

Very quite in the restaurant but Jasmin was very attentive and delightful

Food okay think portions have got smaller service very rushed busy maybe not enough staff

Very lovely meal. Food perfect. Service was top notch. Karis was very attentive and helpful. Thank you.

Jasmine was great server and was extremely professional and friendly when helping at the table

We had a lovely meal and our server was fab. Thanks Jasmin.

Noisy children screaming non stop for the entire meal. Service is slow and slightly rude. Dirty toilets. Food and prices are the only saving grace.

They was very welcoming to us and the food was really tasty. However the poor server was rushed of her feet doing it all. I did ask for parmasan but she was trying to do so much and i could not catch her. Maybe next time two staff need to be in the area. The food was delicious and i would come back was just an off day i think. The restaurant was clean and looked classy.

Lovely evening celebrating my sister’s birthday. We were served by Jasmin who was extremely charming, helpful and efficient.

Lovely meal but nearly £7 for a non alcohol bottles beer is a bit mich 😳

Our server Jasmin was fantastic. Would definitely recommend

Really yummy food and great staff, nice place to catch up with friends.

Very helpful waiters - especially when navigating allergies.

We were given lukewarm food and the restaurant was quite empty, so not sure why. My friends didn't ask for the food to be heated but my calzone was way too cold. So the waiter said they could put it back in the oven. Then he brought me a burnt calzone, almost all the top was black. When I saw it I was shocked, how on earth would they bring something like that to the table?? The waiter saw my face and asked if it was now OK ! I said well it's burnt! So they changed it, with much less cheese and ham this time. The other two dishes were pasta, if I make it at home for nothing it's OK, but if I'm paying £18 per dish I expect something much nicer. Would not recommend.

Fabulous evening celebrating birthdays. Lovely staff, very helpful & patient & good fun. We played the game for two for one desserts with Tatiana. Delicious food as always.

Over 2 hours late, food was cold, wrong pasta dish delivered, would never order from here again

We ordered our Mother’s Day lunch from here. It took over 2 hours to arrive. My family missed their food as they had to leave to get their train. Our Mother’s Day was ruined. We are so disappointed and upset. Will never be ordering or getting prezzie ever again.

Here on Mother’s Day to eat in the evening. Disappointed after the 2 hour wait even after booking and then offered takeaway boxes. Had starters after 1 hour and the waiter told us that he would check. I’ve seen people complaining about this also on Mother’s Day so would not recommend.

Yummy food , lovely staff - really enjoyed

Absolutely amazing service from jasmine and karis so lovely and personable really enjoyed there service would come here again definitely

Im happy with the service ,Jasmine was very polite and knows how to treat and talk with customers, food was delicious !!

My husband and I were very well looked after. We were able to take advantage of the 2 for 1 cocktails which were great. Our meal was most enjoyable and the staff were very efficient. We will definitely come again.

Very tasty food and fantastic service. We definitely love to visit again.

Francis was extremely kind and the food and drinks were wonderful!

Excellent service from jasmin, food was fantastic

We came into the branch recently as a larger group of friends, who were hungry. Our server, Francis, was attentive, friendly and quick to meet our needs, making our time enjoyable with a quick spot of 'rock, paper, scissors'. The food was of good value and tasty, quickly served by Francis.

Jasmine was a really friendly worker

Use this restaurant on a regular basis, service and food is always good. Huge menu choice

I ordered buy 1 get 1 free on the Margarita and only 1 pizza arrived

Been here twice great food super friendly staff and reasonably priced. The wine and food is great and always delicious would definitely recommend coming here for dinner/lunch

Contacted prezzo’s ourselves as we had lots missing from the order. Lady said she packed herself, so must have been driver who took it!

Came here for a casual birthday dinner and left a bit disappointed. We had a selection of starters, pizza and pastas for adults and kids. Calamari was good but tiny, pizza was a bit bland and pasta was the biggest let down. You can probably make something more authentic at home. The food just lacked flavour, finesse or any love. The lady looking after our table was lovely but generally service seemed chaotic in the restaurant. People running around, orders sent to wrong tables, menus and serviettes on floor, hardly any smiles, missing cutlery and birthday cake was brought out with dirty plates still on the table. I get the appeal of such places but I wouldn't return. Not at those prices and quality.

Prices have done up, quite considerably. Good quality and tasty. Expensive alcohol.

The food wasn’t inaf, i order 5 meals and baby meal, beliv me, more food was in the baby box, im very disappointed, and very expensive, besacly i pay £105 for nothing.

Excellent service, happy staff and good food!

Fui a cenar temprano con mis dos hijos. Tuvimos un tiempo encantador. El personal era muy amable y servicial. ¡Especialmente con mis hijos, incluso con mi niño muy retorcido! La comida era deliciosa. ¡Volveremos!

Fantastic restaurant and fantastic food !!

Chicken and avocado salad was not good chicken burnt and overcooked hardly a portion on the plate this was in the Canterbury Restaurant

Excellent set menu , wine and a bargain as a special 1p main course . We were given excellent seat and service was great. Look forward to next time

Lovely food, quick & tasty. Burger was surprisingly good!

Visité Prezzo en Cheam recientemente para el almuerzo y estaba muy impresionado por la variedad del menú. Recomiendo encarecidamente el Spicy ‘Nduja Gnocchi y el Rigatoni Arrabiata Al Forno, que eran realmente deliciosos. De postre el Lotus Biscoff Cheesecake con Banana fue excepcional. Estaba encantado con el servicio de Jasmine, que era simplemente excepcional, en particular su eficiencia, amabilidad y disposición alegre. Jasmine era muy atento y atractivo y sus habilidades de servicio al cliente eran excelentes. Jasmine hizo que nuestra experiencia en Prezzo in Cheam fuera extra especial y creo que ella realmente es una fantástica ventaja para el equipo. ¡Jasmine realmente sabe cómo hacer que la gente se sienta especial! Muchas gracias por su hospitalidad! Esperamos volver pronto!

I’m the fans of Prezzo, but this time I was a bit disappointed. The starters were fine, but the pasta of carbonara and king prawn spaghetti were really bad. it’s seemed like it was cooked and pended for long time (I guess the pasta itself was left over from lunch time as I had my early dinner at 5:30pm). Though the waitress was nice to ask if I need a replacement, but I have no confidence at all because I don’t think they should serve the first plate with such quality to us. The iced lemon tea and peach tea were no taste at all. Compare with the nice foods and drinks in Leatherhead branch, the overall quality of Cheam branch needs a great improvement.

Service was friendly but extremely slow. Food was okay but £20 for a standard burger and chips felt a little pricey

Una visita decepcionante a Prezzo en Cheam. El personal no fue atento en absoluto durante nuestra visita a la hora del almuerzo. Después de nuestra comida llegó nadie regresó para asegurarse de que nuestra comida estaba bien o para comprobar si necesitábamos más bebidas. Tampoco nos ofrecieron el menú de postres. El baño tampoco tenía papel higiénico. La comida estaba bien.

Pizza arrived fine. Garlic bread was soggy, as were the fries. Wouldn’t order from here again.

Our experience at Prezzo Cheam was fantastic. The delicious food, friendly service, and pleasant atmosphere make it a great choice for anyone looking for a casual Italian meal. I highly recommend it!

Great place for a meal and a beer. Staff are 1st class. As regulars they know what you like

me and my friend regularly visit Cheam as we enjoy and find it good value, this time we realised it was a complete change in staff so just wanted to give a little shout out to Francis our waitress she was a lovely polite young lady, Great addition to the team!

Considering they were very understaffed, and training some newcomers, we had a great time. Great food. The menu has so much choice. That was the only issue, deciding what to have. Top dinner!!

Ordered a delivery via one of the apps and had an issue with my order. Ordered gluten free pasta and when receiving the delivery it was incorrect - normal pasta was sent. Being gluten free I was concerned as the pasta was missing the usual Gf label and was not the fusilli I was expecting. Tried to call the restaurant - took multiple attempts as nobody picked up (was not a busy time), and then when I did speak to someone they were rude/didn’t care/ didn’t understand the need for me to check what they had sent and ultimately hung up on me. More care to be taken when cooking delivery orders, especially if gluten free pasta is requested (and any other allergen is noted for that matter)

Approximately 2hours after ordering, unable to cancel as restaurant not answering 10 calls, packaging damaged and leaked all over hall way, not sure the order was totally correct ? The app was saying the courier was in the restaurant the whole time ?

Una vez al año cometo el error de volver a Cheam Prezzo y siempre es exactamente lo mismo. Esta visita no fue diferente - horrendo servicio (más de una hora y media de espera antes de que nos rendimos a conseguir comida). El personal joven sobrecargaba de trabajo llorando frente a los clientes porque solo había dos camareros trabajando. Absolutamente indignante poner a su personal en esta posición - una desgracia.

Been served by D twice now here she is exceptional at her job friendly nothing is too much and the food is cooked hot and in a timely manner always with a warm welcome

Wonderful, friendly and attentive service from Dee and Jasmine for a birthday dinner!!! Food was delicious and very filling and the atmosphere was lovely. Definitely recommend!!

We did a take out for our daughter’s birthday. It was a personalised order, 20+ kids pizzas and some pasta for those who preferred. The entire experience was smooth and awesome! Food was great, nothing to complain. Georgiana was great in handling the order. Everything as we expected, well organised. I’d recommend you to use Prezzo for your catering needs. We are definitely going back for a meal next weekend. Imaadh

Después de haber comido en Prezzo antes me decepcionó esta vez. En primer lugar, la camarera que apareció demasiado estresada desde el principio (¿falta de personal? ) era bastante gruñona e impaciente al tomar nuestros pedidos (estuvimos charlando y sin prisas) . Las porciones no son grandes aunque la calidad de la comida es buena y las comidas son sabrosas. El menú ha cambiado y las opciones se reducen. La mayor decepción fue la gama de postres, los comentarios fueron "secos e insípidos". Tomé un Affogato (helado con un trago de café vertido sobre él). Se servía en una taza de té y era un trozo de helado que se había derretido en una sopa. La camarera dijo que se había derretido porque el café estaba caliente, pero claramente había estado sentado un tiempo. Los postres fueron £ 8 (Affogato £ 5 . ¿50 por una porción de helado de vainilla? Siempre pensé que Prezzo era confiable y siempre supiste lo que obtenías por el dinero, pero ahora tendría cuidado de volver. Sé que los precios han subido de forma generalizada en la mayoría de los restaurantes y por esta razón el servicio y la calidad deben mantenerse en un nivel hgh o los clientes los abandonarán.

El personal era amable, amable, cálido y profesional. Desafortunadamente, la comida en sí no era buena en absoluto. A todos los platos les faltaba condimento. Algunos platos de pasta estaban demasiado cocidos y algunos estaban ligeramente mal cocidos.

Great place for a quick lunch. Food is good not great. Staff are friendly.

Great dessert and reasonable vegan options

Efficient and friendly service, good quality food and a menu that offers plenty of variety. What's not to like? I had the burrata which I hadn't tried before and was actually really good, then the dolce e piccante pizza which is a personal favourite. What's not to like?

I attended Prezzo last Thursday evening with 3 friends. We hadn’t booked but were greeted with utter disdain. We were met by a female who scowled at us and told us we’d have to wait 5 minutes. We agreed and patiently stood by the bar area for some time. She then proceeded to tut and sigh while telling us how busy they were. The telephone rang on 2 occasions and she ignored it. She continued to bang around behind the bar and due to the appalling attitude we decided to leave at which point she muttered a sorry. I will not return after all there are plenty of other places to eat in Cheam.

Very enjoyable meal. Lovely food and great cocktails.

Restaurant just 2 minutes away from address. Delivery should have been earlier . Meal was cold

the food was stone cold when it arrived not even a hint of warmth in the box or the foil bag. not very happy. and reheating it makes the cheese go rubbery

It was 2 unplanned visits to this place and was just there for a drink or two, so I can't make any comments about the food but the service was good.

Service was pretty poor and food unexciting.

Very rude staff and took ages to be served that’s why Prezzo closing

Lovely starter of calamari, vegetarian pizza with chilli oil, yummy......

Great service by Avni tonight. It was extremely busy but he attended every table delightfully. Love the food. Thank you.

We decided to go this Prezzo in Cheam because we are currently staying in the Premier Inn Epsom Town Centre hotel, because the Prezzo in Epsom has shut down, we went into the restaurant and everything seemed normal at first, we ordered drinks and then they came no problems, then we ordered starters 2 garlic breads plain, and our waiter came over with garlic bread with cheese, he said "Oh, you don't mind cheese on it do you, If not then I can send it back again to remake it." then we finally got our starters, and then when main courses came over we order the Seasonal Greens, and they didn't come and our waiter said, "Sorry, the chef didn't make them." We ordered them! And then he patted my partner on they back and said, "Oh! It's alright mate!" And then we tucked into our Mains, and my partner realised that the Marsala Chicken with Mushrooms, was raw. The waiter didn't even come back to see if the food and us were okay?! And then straight after mains we got the bill, and he said "Don't worry they removed the thingy." He was referring to the seasonal greens. And my partner said, "The chicken needed to be cooked a bit more, it was raw." And then the waiter said "Oh, you should have told me." And by then she wasn't hungry and started eating some of my daughter's pizza. We will never eat here, AGAIN! 😡

Love going here for family meal with grandson

I have been to Prezzo in Cheam many times and I always love the experience! They have a great, various menu with different dishes and they are so tasty, great portions and well presented. The staff is never short and always professional and friendly . Highly recommend

An impromptu get together with family, enjoyed a nice evening and a few beers

Great lunch ON 28TH Feb at 1.30pm that we booked table served by a great lady ( I think her name was maya ) and the only gent in the table service crew was just superb and the food was simply superb. Will be back ASAP well done many thanks Rob & Jane

Really nice lunch at the Prezzo in Cheam today. Pepperoni pizza was delicious. The Prezzo burger was cooked just right. Desserts of sticky toffee pudding & chocolate cake were a great way to finish our meal. The service was super as well.

I always recommend Prezzo and l loved its menu. So tasty pizzas.

This is the fifth time I was hosting a birthday party for my daughter at Prezzo Cheam. This was her 18th, so a very important one for me. Everything was planned to a T. The girls had decided their menus well in advance. Even though the staff are extremely nice n friendly, we felt neglected for the most part of the evening. We were given the end table, there wasn’t a proper place to set her cake, n the wait for the food was looooong to say the least!!! Well all that planning n preparation that led up to the party had all gone in vain! Last year with a bigger group u guys had managed better. I hope this comment is taken as constructive criticism n u will try to improve on the customer satisfaction!

Had a lovely lunch with twenty eight of our family 18adults/10 children. We'd planned it several weeks in advance to ensure we had space in the rear section of the restaurant which is perfect for larger gatherings. Dolcie, the manager gave us excellent service, right from booking the table, confirming with emails and taking our advance meal choices, to serving the food. Nothing was a problem, even with ten 2 - 8 year olds having 'fun' amongst the adults. Food was lovely and served on time. We were able to use our Taste cards which reduced the bill by a lot too. Thank you Dolcie and your team.

Took a while to get the bill at the end given there was hardly anyone in the place. Other than that, faultless. Great I could use my taste card and bring it to a reasonable price.

Great food as always. It's a bit pricey at full price but good value with Tastecard or Tesco vouchers

Nice restaurant, pleasant surroundings with lovely staff

CARD ONLY!!!! Really nice place to go and eat, but they don’t accept cash which is really disappointing! Prezzo cheam please sort it out!!!

2023: I began with the beef raviolini at Prezzo in Cheam—visually appealing, but disappointingly chewy and seemingly reheated. The tres gusti pizza was decent, though when inquired about chili flakes or oregano, the waitress promised to check but returned without going to the kitchen, stating they were unavailable. The pizza seemed undercooked, prompting the thought of ordering it well-done next time. The highlight was the orange cheesecake for dessert—delicious and arguably the best part of the meal. While we might consider returning next year, it's not a definite decision. 2022: I think 3 stars is fair.. family Christmas meal. I had fried mozzarella for starters. Was tasty mozzarella. Tried both sauces the Calabrese ketchup was alright but the regular tomato ketchup tasted fresher. I also had the Dolce e Piccante pizza. If you like spicy this is the one to go for. I’d avoid the chicken on pizzas though as in my experience it dries out. For dessert I tried the orange chocolate cake which was like a big Jaffa cake. Very good. Although most of the staff were attentive. There were three times during the meal where my father had to go up to ask for something. This wasn’t down to being busy as the restaurant was empty. The final time he had to get up to ask someone to bring us our bill. Pros: good Italian food. Wouldn’t say any better than good tho. Good for large groups. Cons: need more attentive customer service.

Decent chain restaurant food. As good if not better as any other chain type place.

Good, especially seafood pasta was very average.

The food was cold and inedible. When will your couriers deliver rather than taking more than one from different delivery apps.

Very disappointed ordered smoked salmon for starter and it was salmon flakes. Main was spaghetti with king prawns had so many chillies in unable to eat it. No-one asked if food OK even though my plate was full. Such a shame had been the week before and everything perfect.

Food arrived completely cold. Had to reheat all. Bad quality also. Not acceptable to order food that does come within time frame but its stone cold. Cant understand how that would happen.

Excellent service & food. We celebrated a 15th and 65th birthday and he was very attentive. The hardworking waiter was very friendly and speedy. More visits to come

Cold food with skimpy amount of sauce. Ordered arrabiata but no hint of heat in what little sauce there was

I've always had good service here from the team with the food cooked as you would expect. 👍🏻

Lovely setting sitting outside, pleasant house wine, ordered sea bass, vastly overcooked and dry, Server wasn't interested that my meal that cost £74.10 was inedible, need to do a lot better

Delicious food, amazing service!

Whatever happened to Prezzo?? Not eaten here in quite some time but extremely disappointed. I used to rate Prezzo’s Arabiatta as one of the best I’ve had but sadly it’s now overcooked and horrid. Pizza was so bad even my kids didn’t eat it. Sadly, just like Pizza Express, this chain has also gone downhill.

One of our family favourites dine in restaurant. Food was good, my children loves it. Warm welcome and friendly staff.

Visited here a couple of weeks ago after not having been for a while. The food was their usual standard, nothing spectacular, but was disappointed in taste of their lager Birrificio Angelo Poretti, Did not enjoy it. No idea why they've changed, but won't go back in a hurry as IMO you should enjoy the drink that accompanies your food. I didn't.

Very helpful in rectifying an Uber drivers mistake. When an Uber driver stole our order. The manager was very helpful in fulfilling our order free of charge and providing us with some extra items to apologise. I understand it was not the restaurants fault but I appreciate the efficient way the situation was handled. The manager was very apologetic and wanted to ensure we received our order so handed it to us personally. Will definitely be ordering again. The food was also very nice the whole family very much enjoyed it.

Unfortunately, the food was cold and not packed in suitable containers for transit. Soggy chips. Garlic bread was stuck to the bag. The pasta had no sauce and was not anything like it usually is in the restaurant. Prezzo’s can clearly not be delivered.

Fabulous local restaurant, with a great menu - including plentiful GF & Vegan options. Staff always provide a warm welcome, service is attentive but never rushed, and the quality of the food delights. On our last visit we were served by Annie, and she not only had plenty of chat and interaction with our kids, she got every aspect of our order perfect (right down to doing my son's burger precisely how he wanted - no mean feat!). One of new local favourite restaurants, for sure!

Been to this prezzo in cheam village before decided to go again. We had family of 7(2 children included 7&5, we arrived first the restaurant was empty but they put us in a area that was away from everyone else even though nobody else was there at this point, soon after our grandchildren arrived at which point the lady came over and asked us if we were ready to order, felt like we were being g rushed however she then said quite loudly infront of everyone ( oh my god to much noise I can’t hear everyone at same time but we were all talking, I then said could she give us a few minutes to look at menu as the rest of the party had only just arrived. She went off and we never saw her again instead a man came and took our order. One of the dishes that we had tasted like it had been reheated as the pasta was dry with no sauce. Not very happy with service. Have been there about 3 times but wouldn’t go back. Wouldn’t mind but honestly the restaurant was empty at that point certainly near where we sitting and to say we were noisy was so rude. Very unprofessional.