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3.8

Based on 2.097 opinions finded in 6 websites

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Nº 328 in 472 in Sutton

Nº 19 of 20 Italian in Sutton

CUSTOMERS TALK ABOUT DISHES WITH..pastacheesetomatosaladoldburntchickenricemozzarellamustcurrybeautifulcookedonionlamboiltandooripizza

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Well, the dishes at Pizza Express are not really great. The pizza tastes great, but the crust is soft. The lasagna itself is reasonable, but the dish is not quite as warm. The edges are bloody hot, in the middle lukewarm. But paying £1 extra for two small slices of lime for the soda is also a way to make money (oh yes, you can't find this anywhere on the menu or it's certainly not communicated). But also in the children's menu, the dessert, the brownie is frozen and the fresh strawberry on it is missing (it is on the menu). All in all, not a good memory of Pizza Express Sutton. Just skip this thing.

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Patrick Blokland . 2025-05-03

MORE AT Google

Food and service very good, My table was taken care of by Lalo.

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M . 2025-05-02

MORE AT Google

Thank you to Albert for the lovely welcoming! Had an amazing time!

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Silvia “Silvia Mileva” . 2025-05-02

MORE AT Google

Albert has been an amazing waiter ! Xxx

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charlotte kerr . 2025-05-02

MORE AT Google

Lovely vibe. Welcoming staff. Charming waiter. Food great as ever.

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M . 2025-05-02

MORE AT Google

We had a lovely evening. Food was served promptly as we told our waiter Aberto that we had a booked the cinema. Tried the new honeycomb desert which was delicious.

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Susan Ricks . 2025-05-02

MORE AT Google

Good food, friendly service, my table was taken care of by Lalo. I'll be back for sure

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Justyna . 2025-05-01

MORE AT Google

Very nice food . And service .. thanks to lalo look after

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Małgorzata Barszcz . 2025-05-01

MORE AT Google

Quick lunch with quick & amazing service. Thank you guys 👍

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Beauty of Indonesia . 2025-04-29

MORE AT Google

Rubbish manager. We, a couple, we're turned away at 9:04pm. Unacceptable when the restaurant closes at 10pm and there was a table of people eating.

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A Person . 2025-04-27

MORE AT Google

Very good, atmosphere good and food delicious.

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Calum Davidson . 2025-04-21

MORE AT Google

The food was delicious and the staff was very polite

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Ercan Gulll . 2025-04-14

MORE AT Google

Excellent services, helpful staff and kind. especially your staff santy.

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Ian Roberts . 2025-04-13

MORE AT Google

The environment was friendly and really relaxing. I was there with my family and it was really good. The food was good and we had a nice quiet dinner. And the service was amazing thank you to the server guy named Kledi.

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Stela Kuqali . 2025-04-13

MORE AT Google

This restaurant is very recommended

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GREENY . 2025-04-13

MORE AT Google

Eeeh... here is Grandma Ophin who is sweet & kind

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8 07 . 2025-04-13

MORE AT Google

Our family dinner in Sutton was wonderful. We love the food and ambience very much

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dams menaka . 2025-04-12

MORE AT Google

5 stars Visited Pizza Express in Sutton and had a fantastic time. The food was delicious, and the service was excellent. A special shoutout to our server, Sylwia, who was friendly, attentive, and made our visit even better. Highly recommend

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Robert Cook . 2025-04-12

MORE AT Google

Friendly staff and amazing service. I strongly suggest that you try the calzzone. Definitely going again!✌️

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denian kalemi . 2025-04-12

MORE AT Google

Thank you everyone for making my dinner special. All staff are friendly and helpful.

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Arfiata Lubis . 2025-04-12

MORE AT Google

It was a lovely afternoon and we decided to eat at this place. Budget friendly, chilled and relaxed! Greeted by a friendly smile by a lovely waitress. We were sat by the window as requested. Our waitress explained about the food and asked if we had any allergies. I said I was allergic to expensive food 🤣. She really took her time when taking our orders as we were quite indecisive. Wow, we didn't have to wait long for the food. She served then while warning us to be cautious with hot plates and she even sliced the pizzas for us. Thank you, lady! Definitely a 5 stars experience. We will deffo come back!!

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Chantique Makeup . 2025-04-12

MORE AT Google

i was dining at pizza express in sutton today with my friend, we were very happy with the service and the food. The service was quick and very respectful to everyone.

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Roksana Kola . 2025-04-12

MORE AT Google

I was in that place with my family. The food was very fresh and delicious, service too.We definitely will be back.

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Katq Androva . 2025-04-12

MORE AT Google

Great service and very good quality pizzas

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Zbigniew Tuznik . 2025-04-12

MORE AT Google

Very nice place to eat.Good price and lovely staff.

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Max Fiaschini . 2025-04-12

MORE AT Google

Team very friendly and very professional.

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Tamer Gas . 2025-04-12

MORE AT Google

I had my birthday party there and restaurant was very organized and team working very efficiently.

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Tamer Gas . 2025-04-12

MORE AT Google

I had an incredibly disappointing experience at Pizza Express in Sutton. The quality of the food was shockingly poor – my pizza arrived lukewarm, the base was soggy, and the toppings were sparse and clearly not fresh. It tasted like it had been sitting out for far too long. The dough balls, usually a safe bet, were dry and bland. To make matters worse, the customer service was appalling. Staff seemed disinterested, unapproachable, and more focused on chatting with each other than attending to customers. We waited far too long to be seated despite multiple empty tables, and getting anyone’s attention for basic service felt like an uphill battle. When we voiced our concerns, we were met with indifference and a dismissive attitude. Overall, the entire experience was a letdown and not worth the price. I won’t be returning and would not recommend this location to anyone.

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Wet Tissue . 2025-04-11

MORE AT Google

Sylvia was amazing today with exemplary service. So kind and helpful with my nephews today. Had a lovely meal out. All the staff are good, food was lovely too. But Sylvia made the evening very enjoyable.

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Mauli Patel . 2025-04-11

MORE AT Google

They were so welcoming and Albert was very kind I came to celebrate a birthday and it was the best experience

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Lila Myers . 2025-04-07

MORE AT Google

Albert and Kledr were so lovely and friendly and the food was amazing!! Will deffo come back !!! I recommend !!

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Kitty Ellis . 2025-04-07

MORE AT Google

I had a lovely experience here Today. The food was impeccable, as was the service. We had lovely service from Albert and Kledi. They were so welcoming and it really set a nice atmosphere throughout the entire restaurant.

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Tilly Radcox . 2025-04-07

MORE AT Google

Albert and Kledi were so friendly and welcoming on our visit and made sure to check in on us throughout our meal. All of the food was impeccable and the restaurant was so clean and inviting. It was an all around wonderful experience!

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Romilly Knight . 2025-04-07

MORE AT Google

Albert and and our server Kledi offered great customer service. The food was delicious as expected. I’m so enthralled with my experience that I’m writing my review still in the restaurant.

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Georgina Iles . 2025-04-07

MORE AT Google

Quick and easy. Food was great! Will be back soon 😄

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Elliot . 2025-04-02

MORE AT Google

The chef was Julion and the food was very good.

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Jasmine Marlow . 2025-04-01

MORE AT Google

the food was cold because it was late

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Paul . 2025-03-27

MORE AT Just Eat

food took nearly 2 hours to arrive and was ice cold.

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Laura . 2025-03-26

MORE AT Just Eat

The wrong experience🤯I ordered two pizzas and only received one and when I called they said they couldn't do anything.

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Ana . 2025-03-21

MORE AT Just Eat

We ate at pizza express in Sutton and Adela was the best waiter! So attentive, professional and engaging! She made our night so special. We love Adela!

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Olivia Coombs . 2025-03-21

MORE AT Google

Had a lovely coffee, last Wednesday with the manager and the restaurant looked great...

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Tim . 2025-03-20

MORE AT Google

The best place to eat the people its amaizing

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Ernesto Herrera . 2025-03-19

MORE AT Google

Food was delivered very quickly to a high standard, staff were very friendly and overall great dinner for the family

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HydroFlake . 2025-03-14

MORE AT Google

Relaxing environment. best place to go to for a relaxing dinner.

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4W5X YT . 2025-03-14

MORE AT Google

Pizzas were very tasty but arrived almost cold.

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Simone . 2025-03-11

MORE AT Just Eat

Albert was very lovely, and great service

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Demi Stanton . 2025-03-10

MORE AT Google

thank you for the amazing service and food! albert made our experience the best it could be. will most definitely be coming here often!

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mehreen ali . 2025-03-10

MORE AT Google

Pizza was cold when it arrived. It also wasn't spicy chicken (as in seasoned chicken), but rather plain chicken with chillies on the pizza (not necessarily an issue, just not what I was expecting). Cheesy garlic bread was nice.

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Rianne . 2025-03-09

MORE AT Just Eat

Had a lovely meal out with friends. Food was delicious and service was great! Big shout out to Albert, made our meal even better. Definitely will be back!!

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Siobhan Fahy . 2025-03-09

MORE AT Google

The manager Albert made us really welcome! Had a great time

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Sophie Downes . 2025-03-09

MORE AT Google

Really nice service from Albert and great food

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Kajal Patel . 2025-03-09

MORE AT Google

Despite arriving early, the food was cold, had to reheat in the oven. It is a shame because the pizza base and flavours are great. The cheaper pizza takeaways always have pipping hot pizzas. Disappointing.

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Esther . 2025-03-08

MORE AT Just Eat

Fantastic team, friendly, attentive and very welcoming. Thank you 😊

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Aneta Gelaziute . 2025-03-03

MORE AT Google

food was good as it should be, however I was kept waiting 15 mins after my pick up time. the restaurant didn't seem overly busy. staff were friendly though

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Nicola . 2025-02-28

MORE AT Just Eat

I just had a meal at pizza express and was served by Eddy. The service was amazing

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Shaz . 2025-02-27

MORE AT Google

Albert was great! So funny and good service

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AndaAnna Beauty . 2025-02-22

MORE AT Google

Great food and service from Albert!

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Charlie Burgess . 2025-02-22

MORE AT Google

Mediocre pizza, pretty bland and uncut, technically arrived on time, but only because they kept pushing back the expected delivery time. Also arrived cold.

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Marc . 2025-02-18

MORE AT Just Eat

Hi all, thank you for great food and service on the busy dinner on Valentines Day. You're ALL STARS⭐️⭐️⭐️⭐️⭐️

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Blue Orchid . 2025-02-16

MORE AT Google

food came 2 hours late and freezing cold.

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Lyla . 2025-02-14

MORE AT Just Eat

The food was cold. Doughballs were flat and limp. Pasta had burnt bits in it. Absolutely disgusted with the quality of your food.

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Claire . 2025-02-14

MORE AT Just Eat

Experiencia encantadora, personal increíblemente amable y genial para grupos grandes. Noche divertida para amigos y familiares y deliciosa comida. Para un ambiente cálido y enriquecedor venga a pizza express sutton.

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Areej A . 2025-02-13

MORE AT TripAdvisor

Lovely time at Pizza Express Sutton. Amazing service from Fiola in particular - she was super kind and attentive. Definitely recommend dining here!

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Zoé Duhaldeborde . 2025-02-10

MORE AT Google

The waiters were incredible, and so was the food 😀👍

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Leo The King . 2025-02-09

MORE AT Google

The waiters were excellent and that there was good service overall

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De_Herbalist . 2025-02-09

MORE AT Google

Amazing food, very friendly service, great place for a meal with friends. 10/10 ⭐️

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Wendy Woodward . 2025-02-09

MORE AT Google

Very warm and welcoming. Rustic modern decor. Not my taste but it's extremely spacious. Staff are very lovely.

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GZ AM . 2025-02-01

MORE AT Google

Amazing service. Amazing food. Great experience.

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James Lucey . 2025-01-29

MORE AT Google

Nice and friendly atmosphere, and lovely staff interactions

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Macouta-Lily Mansaray . 2025-01-26

MORE AT Google

lovely, staff and great service, thank you!

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Malik Mansaray . 2025-01-26

MORE AT Google

Nice pizzas and sides. All as expected with a chain restaurant... Staff were friendly and food was nice. Very quiet in restaurant so lack of ambience. Would visit again if I wanted a pizza in Sutton

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L J Clark . 2025-01-26

MORE AT Google

Very very nice staff, excellent food.

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Hhdjdn Hejnsn . 2025-01-26

MORE AT Google

Really nice space, staff was lovely and and the pizzas were really yummy.

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Claudia B . 2025-01-25

MORE AT Google

Our waiter Albert really made this an enjoyable experience for our first time coming to pizza express! Will definitely come again, food was amazing!

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Tika . 2025-01-24

MORE AT Google

Albert, my waiter here treated me and others around extremely kindly and he had a very welcoming demeanour. He made me and my friends feel extremely welcome, and ensured we had a good experience from the start.

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Kristina h . 2025-01-24

MORE AT Google

Albert served us, he was very nice and welcoming and set a perfect atmosphere. Food was brilliant and served hot and perfectly flavoured! Thank you!

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Endu Jerlija . 2025-01-24

MORE AT Google

The service (provided by Albert) was very welcoming and there was a very relaxing peaceful environment, not to mention the dough balls are a must have and the food came very quickly, would definitely recommend to a friend.

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Lujin Gaber . 2025-01-24

MORE AT Google

A wonderful little restaurant with a nice warm atmosphere. Although a chain, the service is friendly and of course the food is good.

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Oliver Karlsson . 2025-01-23

MORE AT Google

Friendly service and great food!

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farrah fernando . 2025-01-14

MORE AT Google

Lovely experience for lunch! Deffo would go again!

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Mina Strevens . 2025-01-14

MORE AT Google

Very good service Paisha was very nice and the owner was also very nice. Pizza was excellent ☺️

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jessica cardinale . 2025-01-10

MORE AT Google

Last night, I had an absolutely wonderful dining experience at Pizza Express! We were a large party, and despite the potential challenges, the service and food were exceptional. The waiter attending to us was simply fabulous—he was remarkably helpful, patient, and attentive to every detail. Our entire group felt very welcomed and well-taken care of throughout the meal. The food was another highlight; each dish was delicious, and our choice of dishes left us extremely pleased. We will undoubtedly be returning soon for another delightful evening at Pizza Express. Thank you Naser (name on bill) for making our night so special!

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Julia . 2025-01-10

MORE AT Google

Albert very friendly, great customer service!

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Phoebe Finch . 2025-01-10

MORE AT Google

Albert, great customer service, very friendly, made the night fab.

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leila turan . 2025-01-10

MORE AT Google

Albert had such good service, he was so kind and made the experience so nice!!

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Amelia Chapman . 2025-01-10

MORE AT Google

Albert is a great manager, looked after us all night, great customer service.

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Victoria-ellyn Brice . 2025-01-10

MORE AT Google

Albert was amazing!! Pizza was very nice!

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grace whitmarsh . 2025-01-10

MORE AT Google

The service is fast and polite. Paisha was our server, she took good care of us and made sure we enjoyed our experience.

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Madison Aivaliotis . 2025-01-10

MORE AT Google

Staff were super attentive and kind, props to Micheala for being so helpful when we experienced issues! The food was amazing and I honestly have to recommend the hot honey doughballs, they're to die for!

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A Z . 2025-01-08

MORE AT Google

Super friendly staff. Quick service

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sarina dale . 2024-12-30

MORE AT Google

Food was amazing , service however the very opposite!!!!! Last time we came there was a lovely lovely waitress she guided us and helped us with the pizza express app. This time we were feeling some rudeness as soon as we walked into the door , so me and my 2 daughters felt discomfort and unwelcome as soon as we walked in. I don't know if it was because of our headscarves, I don't like to jump to conclusions but I cqnt help to when we saw the 2 workers present being kind and lovely to everyone else in the restuaraunt. The food took too long to come , and the workers failed to check up on us , we were in need of assistance multiple times but the workers were either nowhere to be seen and when they were helping us they made us feel liek we were wasting their time. Pizza express is one of my favourite restaurants but the service really let me down today, please fix this!!! Noone deserves to feel unwelcome like that

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Malahat Mansoor . 2024-12-28

MORE AT Google

Friendly service and great food with a nice atmosphere.

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Dilara Kuzulcan . 2024-12-24

MORE AT Google

It’s my first time there and such a lovely place especially Monty was really kind

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Selin Zekerieva . 2024-12-24

MORE AT Google

Great service! Michaela, Santi and chef Julio were brilliant 👏

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Julia Caboatan . 2024-12-24

MORE AT Google

Absolutely loved our experience here... Lovely and friendly staff serving exceptional food with a smile.x

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Paisha Reid . 2024-12-23

MORE AT Google

Giving 5 starts because of Wiola, she was the best thing there, you could see how worked she was and still was the only one to care about her customers (and not even hers as my table) she deserve a 6 stars, the rest, its a no from me sorry (still giving 5 start as I know how hards its to work on festive period in hospitality)

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Tamara Jimenez Ruiz . 2024-12-22

MORE AT Google

The Christmas special Turkey pizza was delish. The spicy chicken chorizo pasta was also lovely. Just would have loved it the order was hot. We had to reheat it in the microwave. But the quality and quantity was great. Thank you.

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R . 2024-12-19

MORE AT Just Eat

Amazing! He gave us free dessert and was v nice - would defo come again x

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Phoebe Verlander . 2024-12-19

MORE AT Google

Had a lovely lunch experience with my friends. Michaela looked after all our needs and couldn’t have done more to make sure we had a great time at her establishment.

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i4wood . 2024-12-16

MORE AT Google

Michaela was friendly welcoming and made our eating experience magical. Thank you

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Vicky Hall . 2024-12-16

MORE AT Google

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