Zizzi - Sutton in Sutton

Food was great, service was great however it was far too cold to be comfortable. They also refused to take our Blue Light discount! We went on Easter Sunday and although their website excludes Mothering Sunday, Father's Day and bank holidays it does not mention Easter Sunday which is not a bank holiday. Very disappointing.

The most welcoming staff you can ask for, We were there for the Easter dinner.

I had a really good lunch and Leona was very helpful.

Lovely crew, especially Steve(n).. Was charged with the banbino menu even in school break, I think they just forgot/overlooked.. Otherwise we had a lovely time.. 🙂

A good range of pizzas and pasta. Try the rustic pizza range, especially the new one with "aubergine balls", harissa and much more. It's new to the range and delicious! Service was timely and the team was friendly. It's a great place for a quick bite or a more leisurely meal. Thanks Team Zizzi!

Amazing place and great service from Giovanna and Kieran, will definitely be going again

The service was lovely the guy was very polite and was always happy to help 10/10 he's always been my favourite coming into zizzis

Our server Leona was welcoming, friendly and very efficient despite it being very busy.

Great service though extremely busy for mothers day

Lovely food and Leona was a fantastic server. Very friendly and helpful

Amazing time and amazing food . Would recommend to everybody . Great value also !

Lovely meal, super friendly staff

Siempre disfrute de venir a Zizzi Sutton, el personal siempre es amable y la comida es deliciosa. A pesar de que el restaurante estaba bastante ocupado un lunes, el servicio siguió siendo eficiente y la comida estaba caliente, sin ningún retraso. Debo apreciar a Alex, Leona y Chloe que llevaron la noche tan bien y profesionalmente. Mi compañero y yo nos divertimos mucho y no podemos esperar para volver a salir. ¡Gracias Zizzi Sutton!

Lovely staff and really nice food thank you!!

Amazing service by Steven who made sure we had everything we needed. Will definitely return.

The carbonara was very dry and difficult to eat - needed a bit more sauce.

Order was late and it arrived cold

Amazing food!! Great service from Steven :)

Delicious food, nice and friendly service

Went with my 2 kids for a quick dinner and tmit was spot on!

Zizzi Sutton we had a great welcome good food that we went back for a second night. Shout out to Chloe who looked after us very well

Lovely place to visit with family anytime

Awesome night! Very nice salmon risotto Will cone back for the calamari 😊

Great meal out today! Great food and fantastic service. Thank you.

Had a lovely dinner with friends at Zizzi Sutton Thursday night. The food was delicious and the staff were cheerful and attentive, especially our server Ed who was great

A wonderful evening at Zizi. We were welcomed by Scottish manager Steven who made us feel so welcome and helped us with recommendations. Great food and thoroughly enjoyed my evening

Fantastic Service at Zizi’s again. Food is always amazing and the staff are so attentive.

Fantastic meal and experience, Steven the manager was so friendly and welcoming. Great food and a brilliant all round experience.

Fabulous staff and delicious meal! Amazing service. Thank you to Steven!

We had an amazing meal at Zizzi tonight. The food was wonderful! Our server went above and beyond to make sure we had a perfect evening. We will definitely be back😊

Amazing food and the staff were so lovely, efficient and chatty. They made us feel so welcome

Great value for money and service was great.

The food was so bland, me and my kids love spaghetti Bolognese but this was not as what we thought. We normally go Spaghetti Tree but they were closed, we should have gone McDonald's instead. The service was OK, the spaghetti Bolognese tasted like pure tomatoes, there was no flavour whatsoever. At least the hot chocolate was nice.

Great place for a working lunch.

Enjoyed very good service from Leona; very pleasant, attentive and efficient

Great service and atmosphere cannot fault it at all. New Pizza’s were cooked to perfection.

£35 for a plain pizza, slice of cake, and a drink. ordered via uber. I live 5 mins away. The pizza came freezing cold and rock solid, and wasnt even sliced. Could literally use it as a frisbee. Restaurant should be watching delivery drivers put the order in a actual food bag otherwise obviously riding a pizza through sutton in February on a moped is going to result in the pizza arriving cold. Terrible experience should of stuck with one of the cheaper options.

It was amazing! It was very cozy and the food was great and the kids menu was also good

Great team at Zizzi Sutton, recommended.

Gabriella is great and a lovely server ! Had a great birthday meal

The food was so good that it reminded me of a italy restaurant and the service was brilliant The food also has good quantity and a waitress called leona was absolutely amazing she helped us really well and she explained well about food items and how it will be served

My family and I went to Zizzi this evening and had a great time. There was a very cozy atmosphere; it was very warm, and it was very busy. The variation included on the menu is very appealing and appetizing especially for people with allergies. The service was impeccable, my server Leona always had a smile on her face and was lovely. The wait time for food was around 5-10 minutes. Pizza is a very common choice but I also recommend The lentil ragu and for dessert the raspberry cheesecake. The whole experience was wonderful and I would come back any time.

Some music in the background would help to enhance the experience. 👍

Excellent service and great food

A really friendly, fast and delicious experience!

My order arrived at 9:50pm and was stone cold! I don’t know where he delivery chap went, but I am having to eat a cold meal, which I was looking forward to enjoying. Hugely disappointing. Amber Bowen (Mrs)

Lovely staff and great food - would recommend.

We received excellent service when we visited Sutton Zizzi on Monday 20th January. Our server, Steven was very attentive and immediately struck up a rapport with our 2 yr old grandson. Many thanks for a lovely experience.

Excellent service from Alex, delicious food, quick service, good value, nice place.

“Saturday vibes with friends – where else would it be better than at Zizi? Amazing atmosphere, the most professional staff, and top-notch service! Big thanks to the managers and team for making it a great experience. Remember, a perfect night out starts at Sutton, but always includes Zizi!”

Alex’s service was 10/10. Always friendly and smiling and really attentive. Food was great too!

Great night with great food!! Service was amazing

Great food and excellent service as always

Great place to eat. Good ambience, fast service, quality of food was great and very friendly and helpful staff.

Delicious food and wonderful service. Thank you Gio, Leona and Jenni

Great food and drinks, great atmosphere. And thanks to our lovely server Leona who made it a great experience. Would recommend!

Great customer service from Chloe and Alex

Went here as a party of 8 people for my son’s birthday celebration on 2/12/24 . We were greeted with warm smiles and attended to by friendly and helpful staff notably a Scottish waiter whom I think was the manager and a waitress who had just come back from a holiday. I’m so sorry I just can’t remember their names but they deserve an award from the company as they went out of their way with hospitality. Food was good and I was pleasantly surprised as previous visits to Zizzi had been mediocre so I will return to this particular restaurant in Sutton .

Our waitress was Leona, she was lovely and friendly. The food arrived quickly and was piping hot. We really enjoyed our meal tonight.

Good Italian food large menu prompt and polite service.

Toilets are stangy. Has photos of peas, i take this as an instult because i do not like peas. My drink took 3 hours to come and when it finally came it was WATER.I had asked for gold so I was extremely offended!I asked for gold AND THEY ONLY GAVE ME SILVER! I decided to go home and the next day I came back and the waiter said my food will be here shortly.He told me to expect my food in 1-4Years.I am still waiting for my food.

First time visit to zizzi sutton, staff were very friendly. Thank you

Great food and brilliant service. Good vegan dishes, and dietary needs catered for. Reasonable cost and good for children.

Was really impressed with the food - perfect size portions, really tasty pasta! Will definitely order again.

Seleccionamos platos del menú de Navidad. Todos disfrutaron de los platos que adquirieron. El personal era amable y profesional, sin embargo el servicio era irregular a veces debido a que estaba ocupado y el personal de servicio muy mínimo.

had meals for 7 and everyone enjoyed their hot meal

The manager at the Sutton branch was so accommodating to our Christmas party that had been cancelled by another venue last minute! The food was tasty, hot and so much choice and the staff were all kind and courteous and helpful for everything we needed. We were so happy that our team Christmas party was able to continue!! Thank you so much for the A+ service!

The pizza was over done and tasteless. The pasta was OKish The place was cold so we eat with our coats on. The staff attitude was to get us out of the restaurant so they could go home early … I will not return…

We have visited here a few times but were disappointed by our recent visit. The restaurant wasn’t busy but service was slow and unorganised. The most frustrating part of the visit was how many items were unavailable from the set menu. All 3 of the courses I ordered had to be changed after my order was placed. This would have been more understandable if the restaurant had been busy. I had to change my main dish from the rib calzone (which I was really looking forward to) to a pasta dish and was shocked by the small portion size. I have enjoyed Zizzi for many years but not sure I will rush back.

Just a bit cold sitting near window side.. overalll it’s a good place to dine

Had a lovely lunch with my 4 year old son.. atmosphere was great.. lovely Christmas decorations and great service from Leona

Great atmosphere especially chef her name was Beatrix came to our table to check if everything was fine with the food, food came quick and was super amazing . I’ll be back there soon . Thank you ☺️

Excellent meal, especially King Prawns, Lobster, Salted Caramel Chocolate Brownie. Alex provided excellent service, even when we modified dessert menus. Thanks & Happy Chrimbo.

The mozzarella hunk ball on both the pizza and pasta was very cold, and the sage in the pasta was extremely dry and unpleasant. Additionally, the wrong dish was initially served, though the staff did quickly identify the mistake and brought the correct order. At £20 for the pizza and £20 for the pasta, the meal felt significantly overpriced, especially given that the food was underwhelming. The cold cheese experience was particularly disappointing. I’m unlikely to visit Zizzi again. There are plenty of other places offering better quality food at a more reasonable price.

The chicken starter I had was succulent and juicy. Good pasta dish too. The staff were lovely especially Kezia who was friendly and upbeat, ensuring we were all ok. Thank you Kezia.

Alex even though new delivered great service to our group.

I ordered just before 7pm. By 9.30 ish I started calling zizis to find out what was happening. I called them on redial for an hour and a half. They weren't answering. I messaged just eat and asked for a full refund. about half an hour after that my order was delivered at something to 11pm. Totally unacceptable. I refused delivery. the poor driver had waited at zizis for over an hour. I got up this morning and the delivery had been left on my doorstep and the foxes have been at it.

Great service Chloe’s been really helpful and friendly

Steven was a superstar. Really helpful and friendly.

two and a half hours after ordering and food still not here ordered at 7.30pm its now 10pm and still no sign, no response from restaurant when trying to phone. if they are busy they shouldnt be taking orders for delivery

Team were fab, Ed was a star! Sorted all of our fussy dessert needs!

Lovely evening - great food. Really enjoyed the festive menu! Edward was really polite and attentive!

Steven was brilliant and looked after our Office Christmas party, fantastically

The food is great and the service is fantastic

Had a nice birthday meal. Service was really good but forgot a pizza (which was quickly resolved!)

Friendly team, especially Rumali, Chloe and the assistant manager, Daniel. Delicious food, always enjoy! Amazing cocktails.

We had Chloe who was so lovely and made our visit an absolute pleasure. She was so attentive and even offered some recommendations which I ended up loving! Thank you Chloe!

Could not fault this place, service was 10/10, food was unreal. I had the Christmas set menu - calamari, carbonara and tiramisu. Chloe was our waitress, she had great service, very friendly and was very attentive. Would recommend and will deffo be coming here again. Thanks Chloe :)))

Fuimos como un gran grupo de 11 y todo el mundo era tan encantador. Excelente comida con porciones masivas y muy económico! Me encantó 10 / 10

Really good food and nice waiting staff.

Food was amazing, and Leona was a smiley, friendly attentive waitress

We haven't been in Zizzi for a while and will not go back there anytime soon. In every aspect they went down. Calzone was burnt on the top, we've been waiting long for our food. Dessert was nice - salted caramel brownie, but the size of the portion was smaller than a while ago. The waiter wasn't nice, she just brought our food and that's it. They included a 12,5% service charge without asking us, and we paid before we realised. Not fair. It's not US that we have to pay for the service because the owner doesn't want to. Also, it's cash free local which I don't like, because we should have a choice. Then I would avoid being forced to pay a 12.50% tip. Definitely we're not coming back anytime soon for burned food and average service.

Leona was really friendly and helpful, service was lovely and the food was great

We went to Zizi in Sutton our server name was Gabriella she was amazing. Very attentive. She was warm friendly and polite.?helpful and had great knowledge of the menu. She quick in getting things we needed. She is a fantastic server!

Perhaps this was an off day for the kitchen/staff, however a group of us (8) went here and experienced very poor service. After experiencing a very long wait time for our food, they then brought the food out at completely different timings so we could not enjoy our dinner altogether. Upon trying to wait for the rest of the food to come out, our meals went cold and we did ask for one meal to be reheated - it came back lukewarm at best - very disappointing. Half of the people who had received their food had completely finished eating by the time some other meals arrived. It then transpired that the last meal (pizza) we were waiting on had never been made - despite confirming that the order had actually been put through. They assured us it would be taken off of the bill but then forgot to do so, we had to ask. We asked for the service charge to be removed as it was all very poor. We have never had a bad experience at Zizzi's before - if you want to go to this chain, I recommend the Banstead one as have never had a problem there before. We seemed to be the only group struggling to get our meals compared to the rest of the restaurant. I would advise that if you are looking to do a group booking DO NOT BOOK HERE as they cannot handle it. It is such a shame as we wanted to stay for dessert etc however we decided to leave ASAP after a very disappointing dinner. Really such a shame.

In short... disappointed. First say very busy ( tables 1/4 empty) Expected more Zizzi. After waiting for ages, get told shared starter will be coming out same as the main. Starter came, we finished, no mains. Asked about mains then told sorry it was another table that both came out. Absolutely spinning. 2 waitresses run off their feet and manager stands around. The mains came out. Oh dear. Had the stew and it pretty much was pizza doe, 2 large potatoes and a spoon of sauce, really for that money. No one came to us, wanted desert but thought best go somewhere else. Asked for bill and after waiting and waiting. I ended up paying by phone and walked out. Though small was tasty so gave extra star

🍴 - Tonight's Meal at Zizzi Sutton. Christmas Starter and Dessert and "Off the Menu" Main. I Had: Pig In Blanket Bombe - A freshly baked dough ball that’s the Christmas gift you didn’t know you needed. Loaded with gooey mozzarella, a pig-in-blanket, crumbled meatball and lit up with Roquito hot honey & riserva cheese. Chicken Milanese - Breaded chicken breast with crispy riserva potatoes, green beans, kale & spinach. Swap crispy riserva potatoes for chips. Giant Festive Profiterole - The ultimate Zizzi indulgence! Our giant Christmas profiterole is a super-sized dessert, bursting with coffee gelato & whipped cream. Crowned with crunchy honeycomb and drizzled with a hot chocolate glitter sauce. I could have ordered the above all with the Christmas set menu for £27 Ish..... But because I'm a member of Zizzi Club I had 25% of Food Voucher expiring tomorrow so it turns out after using my calculator that it was better off ordering the Christmas specials individually as you are able to. It turns out my calculator was slightly higher than the actual bill. To make things even better, it took so long for my dessert to come out despite having the first two courses come out so quickly one after the other, the waitress automatically deducted my dessert off the bill. I still saved over £6 with the voucher though. So all in all it was not bad at all! Tasty for Zizzi Type Casual Dining Pre Prepared Food as it Were. -🍴

Not as good as it tastes when in the restaurant. The meal was cold

Waiter was very engaging and attentive

Thanks to Rumali for excellent service.