Wild Bean Cafe in Horsham

Interesting that I am not alone in experiencing the terrible service at this store. Surely Dominos should have a reputation to protect...

Had Valentine's meal , nice atmosphere, good main however , the desserts were shocking. The crumble tasted rancid. We complained and got no apology , the staff were not bothered . They removed the crumble from the bill but still charged the full service . What a shame , this pub has so much potential.

Absolutely gone down hill.service is terrible rung an order in and collected got home there were chips missing and the lamb donor wrap was a chicken screwer wrap so they wouldn't deliver the right food so I went back and collected what I thought was the right food got home again and instead of half garlic sauce and half ketchup on the wrap it was chilli and non garlic sauce so it went in the bin I didn't even bother ringing them back up . I definitely will not be using them again Totally a waste of money Avoid

Disappointing. I have not even been to Koffie and the service is appalling. My sister tried to arrange my Hen Do at this establishment, there is no direct phone to contact Koffie, you can either text, voicemail or email, it is a very impersonal service. The owner takes over a week respond leaving you anxious, we had a large booking and obviously wanted to make sure everything was going to be perfect as it was a special occasion. The owner showed us no accommodation or rarely acknowledged our concerns. We ultimately cancelled our booking as we felt the Hen Do was going to be disappointing if we had it at Koffie . The owners response us cancelling was that, our booking was a usual booking and her responses and time spent towards us were appropriate. This translates to us, as we didn’t hire the place out for £1500 we were not deserving of her time. Poor attitude, poor communication and not business minded; they have now lost out on a large booking of 16 people because of this. As well as the recent reviews scream alarm bells.