Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 348 in 415 in Tunbridge Wells
Opinions
Absolutely disgusting bought a cheese and onion slice but it wasn't it was sausage and bean slices and they didn't care in shop or customer service
jo p . 2024-07-08
MORE AT TripAdvisor
Placed our order. Waited fifteen minutes for our drinks, whilst later orders were served. Challenged staff. "Are you sure you ordered?". Showed receipt. No order was placed? No no drinks, full refund. Never knew staff incompetence could be the customer's fault.
Peter H . 2023-08-16
MORE AT TripAdvisor
This is a very good place to drop into on the A21 from London to Hastings. There is a good choice of snacks and drinks and good parking. Even though Covid rules have been relaxed, there's still a request to wear masks and social distance. Better than your usual standard of road services.
Geoff H . 2021-08-09
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As roadside services go, this one is above average. There's plenty of parking and it's Covid safe. The path to the entrance is marked for siocial distancing (so is the interior) and there's even a traffic light system operating to ensure that the interior does not get too full. Once inside, the service is quick and efficient. I only called in for a coffee but a tasty cup of coffee it was.
Geoff H . 2021-04-21
MORE AT TripAdvisor
As service stops go, this one is above average. There's plenty of parking available. There's a good selection of snacks and it's Covid safe. There's a traffic light system on the entrance - only enter when the green light comes on and a one-way system is marked. Hand sanitiser is available and masks must be worn.
Geoff H . 2020-12-06
MORE AT TripAdvisor
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54 Opinions
We went for a special birthday lunch with a guest who is very hard of hearing. A table in a quiet alcove had been booked to cater for his disability. When we arrived, on time, this table had been given to others, seriously detracting from the experience. Whilst the staff on duty were friendly and helpful, there were not enough of them; the service was slow. Apart from the main course fish, the portions were very small. This particularly applies to the thimbleful of mushy peas served to my wife. The expense of refurbishment of this restaurant was wasted. The venue is letting down the reputation of Tunbridge Wells. We will not visit again.
265 Opinions
Asked for a table without a booking. The restaurant was mostly empty. Was told they couldn’t fit us in as tables were booked and they were short staffed by a miserable manager. Are down the road and walked past an hour later to the place being even quieter. Will not bother in future. It’s a shame as the manager the previous time from Maidstone said he was trying to help T Wells as it was underperforming be better.