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1.0
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My 1st time buying coffee and breakfast at this shop, and it will be my last. I stood waiting to be served and was shouted at by the lady behind the counter to 'stand over there' so I apologised and did as I was told. I stood waiting for another 10 minutes (and she knew I was there waiting) only be to snapped at again to be told this is a collection point. I said I'd not been to the shop before so didnt know how it worked. If she had politely asked me to queue up and pay first then wait for my coffee I would happily oblige. Its a coffee shop within a petrol station shop so I wasnt sure where to pay. The lady was so rude, abrupt and unhelpful I left without my drinks. I was really quite upset. #bekind
Katie3096 . 2021-07-08
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