Based on 9 opinions finded in 1 websites

Based on 9 opinions finded in 1 websites
Nº 350 in 422 in Winchester
Nº 8 of 13 American in Winchester
Opinions
We purchased a Groupon voucher in good faith for a Sunday breakfast for 4. We then spent over 3 weeks trying to book a table, as their phone was never answered ! We then tried a web enquiry, to which we got no response. So we visited one evening, to find 1 young lad running the place, which was completing empty, telling us food was no longer served there ! I understand the fact that changes happen in businesses, but the fact that Groupon are still selling vouchers is very poor. It is inexcusable that Wicks have not contacted them to remove their offers !
SPN1234 . 2022-10-30
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Used a Groupon to book a breakfast, having not heard of the restaurant before. We were very pleasantly surprised by the great value and quality of the food and the lovely and friendly service from our server. Will return again.
Kim C . 2022-08-07
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Evening cancelled and despite numerous phone calls and messages we have not received a refund. Threatened with police if I turned up for a cash refund. Appalling behaviour for a local councillor George Madgwick who owns restaurant.
Jonana . 2022-07-11
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Brilliant Michael Jackson tribute night, amazing food, the vegan burger was delicious. Great service. Highly recommended. Thanks for a great night!!
Rarebear224 . 2022-04-09
MORE AT TripAdvisor
I have been trying to contact the restaurant for a copy of their menu and to book a table but no one is responding
Jane C . 2022-01-12
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The first year in at least 22 years I’ve not cooked the Christmas dinner, and what a treat this place is. Table of 8, attentive and extremely helpful staff. The food was wonderful, fresh and cooked to perfection. Thank you to all involved who made our Christmas day so wonderful !! Will without a doubt will be returning again.
724aprilb . 2021-12-25
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16 of us booked for my wife's birthday and we couldn't be happier with the food, service and atmosphere. I had the full rack of ribs and it was outstanding. the staff sorted out a simple Pasta dish and garlic bread for our 2 year old followed by some Ice cream. Excellent value for your money!! Just a fantastic restaurant with an amazing atmosphere will definitely be going back.
Davejerome1981 . 2021-11-11
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No signage so difficult to find if at right venue. Shown to our pre booked table only then to be told when sat down no hot drinks as machine broken! Take it they never heard of a kettle!! Then told us a list of all that was not available. Menu quite expensive for what you get. Ordered soup which was listed as a starter. Had nice flavour but very small and very thin. Bit disappointing for £5. Music playing was nice but we were the only ones in there. On the whole we would definitely not go back
knott101 . 2021-10-07
MORE AT TripAdvisor
The Wicks Bar and Grill looked after 8 of us recently for Sunday lunch and it was really nice. The beef that some if had was cooked perfectly and the roast came with all the trimmings. The pork belly also looked really good. Our children enjoyed the relaxed atmosphere and there is room for them to run around outside too. This place is underused but well worth a visit.
Southsearocks . 2021-09-02
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93 Opinions
Bit boring. Ok burger, nothing special, It feels like a helium balloon with half the air missing. You think it must have been quite impressive at some point, but not when I was there.... Also when the restaurant has the word friendly and Phil in the title, I dont expect to meet a guy called Phil but anticipate the staff would be a bit more lively.... They were not..... On a scale of dead to TGI Fridays they were a 3......
2051 Opinions
I came here with my family and 2 friends. The staff that came to take the drinks order was knowledgeable onbth3 menu and was polite. We them ordered our food, again all good. Until the food began to arrive, the first item to arrive was a bacon burger (not ordered a chicken burger was), the Mac and cheese was bland, had little to no taste and was extremely bland, no cheese taste at all, this was returned and no replacement requested, just to be removed from the bill. We also ordered a chicken stack with ribs. The ribs were acceptable, nothing special. The chicken was cut into 2 pieces, the first was poor quality, it had a texture similar to fish, was a bit slimy and not pleasant, the second half was OK, again nothing special. Slightly after this a member of management cane up with the Mac and cheese boxed up to takeaway, again it had to be explained that this was bit requested and that it was in fact returned and wasn't wanted! A further manager then came over, she was brilliant! She took the time to discuss the issue (she spoke English as a second language) But was brilliant, she was knowledgeable in the business and the products and was interested in the feedback! We requested a jug of tap water, the first jug arrived, when we requested a second, there was apparently no jugs so 4 pint glases of water were supplied instead! The food was pricey for the quality, overall service was good, but there us certainly room for improvement.