Based on 1.915 opinions finded in 4 websites
Based on 1.915 opinions finded in 4 websites
Nº 167 in 422 in Winchester
Nº 4 of 13 American in Winchester
Opinions
I LOVE FIVE GUYS. The food is the best in the world in my opinion. I love the vibes, the chefs making the food in front of you is so so cool and the free peanuts are epic
Noah Oliver . 2024-10-20
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Can't fault the burgers at five guys. I actually prefer the lettuce wrap double bacon with everything!
Aussie Images . 2024-10-15
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A quick stop for a bite to eat. The food was good, and the service was friendly. The place was clean and welcoming. ;-)
Debra Wyeth . 2024-10-10
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Really tasty burgers and fries. The milkshakes are also really good. But........ At £48 for three people, it a premium price, and the place itself is far from premium. Cold and clinical decor.
Spar Lash . 2024-10-09
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The food was tasty and the milkshakes were absolutely some of the best I've had and I highly recommend them. However the food portions were overpriced for the size and everything came wrapped in tissue paper or served in paper cups. The place looked cheap and cheerful and does nt reflect at all on the quality of the food.
Alison S . 2024-10-05
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I had an amazing experience in this branch of five guys. The staffs are friendly and the tables and chairs are well maintained. My favorite is their strawberry bannan biscoff milkshake!
Mark Edison Cua . 2024-10-03
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Food was late by an hour and was stone cold
Mark . 2024-10-03
MORE AT Just Eat
No bacon in the burger in one an in the other burger still bit pink
Sharmaine . 2024-10-02
MORE AT Just Eat
Popped in half an hour before closing (feeling a little guilty as they'd begun cleaning up). Staff were friendly, smiling and just as enthusiastic as they are at the start of the day. As mentioned, the restaurant was spotless, tables were clear and bins had been emptied. The food was it's usual excellent standard, I'd go as far as saying it was better than other five guys I've been to as my burger didn't fall apart as I tried to eat it. Price wise, you get what you pay for and you're paying for fresh ingredients... The peanuts are always free.
Mick Bourne . 2024-09-25
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Not many seats but food is served and made quickly. Sometimes very busy but lines move quickly. Food is amazing as expected
James Mackenzie . 2024-09-03
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Burgers are the best by a country mile. Service is fast and friendly. Only thing we don't like is the dining area: it's functional but just feels grubby.
Louise Etherington . 2024-08-25
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Food is lovely, the music in the place however was really loud and it made it hard to hear the people I was with.
Sam Smith . 2024-08-22
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Takeaway order on a Wednesday evening- no issue with the delivery- chips were cold and not properly cooked- can taste the starch in the chips - burger lukewarm. Normally good- Would understand if it was a Friday or Saturday. Very disappointed.
Halesowen . 2024-08-21
MORE AT TripAdvisor
Well I let the pictures do the talking on this one that way you can make your own minds up if you want to eat here?? I'll just say I ordered a Bacon Burger chips & Milkshake.. It came to over 20 Quid..
Onlythebestwilldoplease . 2024-08-08
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It's a Five Guys which means slightly more expensive and tasty food. But here is the friendliest service I've had from one. Actually service with a smile which makes for a good atmosphere.
POB POB POB . 2024-07-31
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Absolutely amazing as always when going to a five guys.
Ben White . 2024-07-29
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Always great food would rather have a burger from here then a nice restaurant 😋 still great
elsie G . 2024-07-24
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Great place for great tasting fast food.
Graham Wilkinson . 2024-07-15
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I had a very enjoyable dinner here at Five Guys in Whiteley. From when I ordered, the member of staff who took my order was very friendly and came across kind, demonstrating a good level of customer service. The speed of the service was also prompt with my peanut butter milkshake topped with cream being ready within 2 minutes after ordering which was super tasty. The same can be said for the cheese hot dog that I ordered and the fries! The quality here is very good, everything was fresh and tasted delicious! With good customer service I would return again in the future and would recommend!
KJ . 2024-07-12
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Lovely driver! Did not receive any of the sauces but not the fault of the driver! Thank you :)
Cat . 2024-07-07
MORE AT Just Eat
Nice food. But it is just a burger. But good.
Mark Bell . 2024-06-26
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Horrible. Processed cheese, burnt bacon and soggy burnt chips. Shocking for the price.
Lindsey Sharp . 2024-06-19
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Expensive but worth every penny.
Mark Lomas . 2024-05-29
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£6 for a cupful of raw, soggy fries and a refusal to refund them. Wow, nice job! The burgers are tasty, but expensive, and this experience puts me off returning.
Nick Apps . 2024-05-21
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Not very clean and when tables are cleaning, they are wiped down with a dirty cloth from a red sanitizer box in the cupboard and sat in there to contain bacteria spreading on other tables when cleaning. Food is very good!! Would highly recommend!! Staff are polite and chatty.
Kelsey Paris . 2024-05-18
MORE AT TripAdvisor
Always great food and service love that you can choose toppings and the caramel and bacon milkshakes are great
Alice Barnsley-parsons . 2024-05-04
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Always been a huge fan but recently it seems the quality of the food is just not there anymore. What a shame..
Andreia Peterson . 2024-05-03
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Just to e pensive for what it is and if you get a takeaway for 2 meals and milk shakes can be above £50... and you have to ask why
Jamie Henley . 2024-04-23
MORE AT Google
Great burgers, nice chips, all five of the guys were really nice 😁
Grzegorz “Wasyl” Wasilewski . 2024-03-31
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I took my wife there for dinner on an evening, and was greeted by an employee named Dominic, he was really happy and his energy just added to the great evening. Would deffinetly hire someone like him if I had a similar business.
Flavio Vintecinco . 2024-03-28
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Food was good, staff didn't seem overly chirpy, but the service wasn't bad. place was clean etc my only gripe was £5.50 for a small bottle of Budweiser !!!!
terry bryant . 2024-03-05
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I went to 5 guys, first time 3 of us bill was £42 something but I see I was charged £8 Something service charge which they didn't tell me and I didn't realize until my daughter told me. What the hell is the service charge for! they don't do anything except give you your food in a bag for that price I could have gone to a restaurant and had plates and cutlery and been served! Disgusting would not have paid if I had known.
Maureen May . 2024-02-14
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The restaurant is always clean and tidy, the staff are always friendly and welcoming, the fries and burgers are scrumptious and the milkshakes are amazing.
Alan Gamblin . 2024-02-01
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The burgers are very good but unbelievably expensive
A s . 2024-01-25
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Too expensive for a cheese burger
Lawrence Wong . 2023-12-18
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This place keeps the Five Guys standard high! Always get served quickly and the food is as youd expect amazing!
Jake ER . 2023-12-17
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First time visiting 5Guys Whitely and was so happy we did. We visited Rock Up with our boys aged 8 and 4 of their friends… they’d wanted to go to Burger King which turned out was shut for whatever reason. Luckily 5 Guys had some space. The food looked a bit expensive compared to BK however the guy that served me changed my order of fries and we ended up paying £80 for 6 children and 2 adults. The food was amazing and the quality and speed of how it was delivered was outstanding. The guy that served us was later cleaning some tables a popped by to ask us was everything ok with the food… I thanked the manager on the way out. 2 x Large fries is enough to feed an army by the way (luckily we had an army. Not a single thing was left!) 😂 thanks 5 guys
Alan . 2023-12-09
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Great experience, great food and great staff, we got served by Jake who was very friendly and explained the portion sizes which helped out a lot.
Fast Customs . 2023-11-11
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Lovely burgers Crispy fries and great milkshakes 😁
Lee Smith . 2023-11-11
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I love their Cajun fries, veggie sandwich and peanuts
Susan Kavanagh . 2023-10-24
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Disgusting - appalling presentation very unappealing. The burger was burnt. Highly overpriced and not value for money . Complained to their head office and received very off hand responses with no apology. There is no telephone number available to speak to a human being about my unsatisfactory experience . AVOID THIS PLACE
Hants49 . 2023-10-19
MORE AT TripAdvisor
Excellent quality burgers. Delicious friesl
Maureen Hack . 2023-10-17
MORE AT Google
Has been a while since my last visit to Five Guys and felt the food taste had gone down in my opinion , rubbish , dropped food, and not enough cleaning of tables done , very off putting when you are eating.
Ian Watts . 2023-10-10
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Order food via user eats. Order never arrived after want 1hr 20 mins and they said it looks like it went to wrong address. I spent £95 and they said couldn't do anything about it! £95 !!! In the end I drove my kids to McDonald's. Unbelievable lack of care or empathy, £95 is a lot of money for what essentially is a posh burger! I will be on social media about this experience next! My wife stopped me from driving to your Restaurant!! Absolute Disgrace of a company taking my money and receiving nothing!!
chick hick . 2023-10-06
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Expensive ! £6 for a milkshake? Hardly a place for a family of four to eat cheaply. The burgers and fillings are good as are the chips but too pricey for a regular meal.
Patricia Kyle . 2023-10-02
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Burger didnt taste any good. It was over priced for 2 small burgers! Chips were not tasty at all. I would not go there again I was disappointed.
Suzy Jildeh . 2023-09-24
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It's just really yum. I feel less bad after the fact than I do if I have McDonald's or something like that. The burgers are just on a different level.
Dan Robinson . 2023-09-13
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Lots of staff very slow service, no one was clearing the tables or floors where people had dropped alot of food or spilt milkshakes, alot of flies but that's gonna be expected with no cleaning being done wouldn't go back to that one in a hurry
Joanne Yates . 2023-09-07
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Love five guys, always have, always will. Food coma after I eat my regular order everytime. Absolutely worth the money
Jennifer Jenkins . 2023-09-07
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Awesome burgers and hotdogs made to order, well worth a visit.
Mark With . 2023-08-25
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The food was great and the service good. I have it a 4 because we were dining I and I get the food took long but the restaurant didn't have a lot of people in and not many home delivery drivers either.
concilia Mahambo . 2023-08-22
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Love five guys you can't go wrong the quality is always great.
Ben Kirby . 2023-08-09
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Decent burger. Great milkshake & chips. Still not up there with 7 Bone Red Dog Saloon, & Honest Burgers
David Napier . 2023-08-09
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Virtually empty. No atmosphere. No coffee. Chips served in a too small a cup contained within a large brown bag?? Chips were not very crisp. Won't be quick to return. Not good value.
David Blood . 2023-08-02
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The best burger. Delivery always fast and nice. Expensive but worth every penny.
Amisha . 2023-07-29
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Burgers are a bit pricey for a "fast food" place, however its nicer than most restaurants I've eaten in, the chips are a rather generous portion size we got a large and a small for 2 adults (I'm not small) with 3 kids that have good appetites and it was a struggle. Refillable cold drinks is always a bonus. All in enjoyed it as a once in a while treat.
John Cole . 2023-07-22
MORE AT Google
Expensive but worth every penny. I don't eat burgers regularly, particularly from the big fast-food restaurants. Five Guys hits differently. The Whitely restaurant has loads of parking around this massive shopping centre; conveniently, there is disabled parking right outside Five Guys. Once in a blue moon, we will treat ourselves to a Five Guys family meal. My kids love eating there. Five Guys have a few things on the menu, with burgers central to what they do; my daughter sometimes has one of their hot dogs. You can't beat the chips; they are to die for - you get loads too. When you order, you get to build the burger you want - you can choose to have one or two burgers in your bun. There is little more to say about Five Guys - if you love a burger, get your-self to one of their restaurants.
Simon Harmer . 2023-07-18
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Bring your pay packet with you if you want to upgrade vs the Burger King 2 doors down. £20 for basic burger, small fries and milk shake for one person. Wow, I had no idea. Of course it was tastier than BK and you feel like you are getting a proper diner meal (despite the fast food presentation) but wow, took me back for a second when the bill was presented at the order counter. Imagine if I had bought lunch for the full family of four. That on top of taking them to the next door Cinema or Rock Up climbing center. Ouch. I was thinking more like £12-13. Decor and furniture = quite cheap look and feel. Ambience = zero. Service = functional, nothing to write home about. Not sure why there was a tip jar at the order counter. The milk shake was very good though, and I didn’t need a giant spoon and pack of paracetamol to get through it. Heard a lot about Five Guys but the price is adding in too much confusion to the decision on whether I would return.
MP151 . 2023-07-11
MORE AT TripAdvisor
Amazing place. Myfavour for burgers. Wish it was like the USA but glad we've got it. The topping in the USA adenits but this place will leave ypu satisfied
Francesca Bannon . 2023-06-15
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Taste amazing quick service and always friendly.
Emma Vardy . 2023-06-05
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Proper burger joint. As simple or complicated as you want it to be. Just remember a normal burger is two patties. I'm still working on my own way to keep that in mind. Hand tattoo probs.
Peter Cooper . 2023-05-31
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Unreal, best ever burgers and chips!!🍟
Richie Costa . 2023-05-22
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A slightly sterile atmosphere that isn't very warm or friendly. However, that is more than made up for by the food quality!
Justin Stafford . 2023-05-22
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Visited today with my family. In total two adults and three children. Possibly the worst sit in meal we have ever had. Very expensive for what it was, especially since the chips were so salty nobody could eat them, we had to ask twice for a table to be cleaned as all the tables were dirty, just a thoroughly unpleasant experience. Will not be returning, and will not be recommending.
Gary Chaffey . 2023-05-21
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Liked a lot Never been before Will again
Clive Pittard . 2023-05-16
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Love this place I come here all the time and always get the best service and the food is always great 💯
Mykala Destecroix . 2023-05-13
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Good food and good customer service.
Laura Cole . 2023-05-11
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Very good service,friendly staffs
Shafqat Rana Sayed . 2023-05-03
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It was one of the very few restaurants in UK, which reminded me of India in terms of spices used. I loved there super spicy fries....yummy.....
Nitin Sharma . 2023-04-29
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I took my son here tonight for a spontaneous dinner - we were lucky enough to be served by the empathetic store manager, Kain. My boy is 5 but has the mental age of a toddler, cannot verbalise his needs and is also autistic so has complex sensory issues which affect what he eats. I was expressing my dilemma to Kain and decided to order both burger and hotdog as I wasn’t sure which one my son would tolerate. He’s very unpredictable. Kain kindly said I only had to pay for one as he knew what it was like. I’ve never felt so seen by an establishment before and he even customised the hotdog with different options (one half cheese). When you are facing the world alone with a child that has extra needs, you are engulfed in a sense of loneliness that only those who live it can truly understand. Kain you made such a positive impact to more than just our dinner, but our lives, and I thank you for showing compassion not judgment, putting humanity over profit & reminding me that we are not alone. The world needs more people like you! PS he chose the burger and loved it 😍
Lauren Argent . 2023-04-25
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Blimey! Talk about tasty!!! These burgers are to die for; SO tasty and more-ish. That, coupled with gorgeous fries make this a place to go. It is rather expensive (I nearly fell off my American-themed stool when the order was totalled!!!) but it was worth it…. A treat rather than the ‘norm’, one might say. It’s defo worth a visit (especially if you’ve had a recent win on the lottery or pools!!!!)
Joe G . 2023-04-11
MORE AT TripAdvisor
Excellent well cooked burgers and chips all piping hot. Friendly clean. You'll never eat a burger anywhere else, once you've had a five guys
Josie Skinner . 2023-04-05
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The most overrated and overpriced "meal" I've ever had. 2 cold "hotdogs" and a paper cup of chips.....£16 !!!! Even my 5yr old daughter said " daddy, this is horrible"...
andrew dicken . 2023-04-03
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THE place for burgers and fries
Pat Moore . 2023-04-01
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The flavour of their burger was amazing, the cajun fries incredible. Its woth the money
Patricia Castano . 2023-03-27
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The tastiest burgers in England 🇬🇧
Graeme Kirkup . 2023-03-26
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Got to be the best fast food burger but is a little pricey
Lee Edwards . 2023-03-15
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Just picked myself up off the floor... £68 for 3 small cheese burgers and a large bacon burger, 3 chips a milkshake and 3 cokes!!!!!! Never again.
Rich . 2023-03-14
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Been a few times now. Friendly helpful staff. And food was/is amazing. Thank you
Sean Bathe . 2023-03-11
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This place is great. Food is delicious. I visited with my 3 year old in their pushchair and there was more than adequate room to manoeuvre and high chairs available. Thank you
Emma Mitchell . 2023-02-20
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Great food waiting for about 25min for food but worth it 👌 Highly recommended
Pawel Welpa . 2023-02-18
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Always enjoy the burgers and the cajun fries always are great. Not 5 stars as it's too hit or miss whether the burger will be excessively greasy or not. Some are much better than others.
Sam Swindells . 2023-02-17
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Just popped into five guys in whiteley for a quick lunch. Food is made fresh to order so takes a little time vs the normal fast food outlets. Ordered a little cheese burger 'all the way' along with little fries. Food is well presented and as the options for customisation is vast I went with the easy option of 'all the way'. The amount given is very generous. Although all in all I'm a little underwhelmed with the burger, I'm not the biggest fan of a soft to soggy burger bun, it is was quite luke warm considering how fresh it was. But I do love the fries and I couldn't manage more than a small portion as its very generous, the fries itself has a wonderful flavour and crunch is excellent, definitely the best fries around, shame about the burger.
Lap Kun Ho . 2023-02-01
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Love this place, prices are high but you get what you pay for.
Mark Riley . 2023-01-21
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Fast, efficient, great burgers, awesome shakes, a little pricey but it's worth it! Its all made to order which really makes the difference! Don't be put off by a big queue as people get served pretty quickly and the queue goes in no time. Peanut butter in shakes....awesome!
Marcus O . 2023-01-20
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I mean, who doesn't love burgers, and these guys make "Mean" burgers! Definitely recommend. Not the cheapest but are worth it. Will come back for sure!
Marcus Iremonger (Marc) . 2023-01-18
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Really awful experience. Ques of deliveroo and just eat drivers giving a dine in wait of 30 mins plus. Overpriced and over rated.
Paul Murphy . 2023-01-13
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If you like burgers and haven't had Five Guys then I highly recommend that you try them out. Best burgers and fries I've tried, not the cheapest but beats Mcdonalds and Buger King hands down. The milkshakes are also excellent.
mark simpson . 2023-01-09
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Lush food done a click and collect made it for me soon as I arrived ready in 5 mins
Tan Smith . 2023-01-05
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Never been to 5 guys before and made the effort whilst in Whiteley. Not particularly impressed what with all the hype about fresh this, hand chopped that, free nuts, build your own burger, free drink refill, where the potatoes are sourced etc, etc. HOWEVER - what appeared in a brown paper bag surrounded by cold chips was a bun with grease dripping from it. My partner and I made an attempt although we only managed a couple of bites. Felt awful all day with my stomach doing flick flacks and constant indigestion. 2 drinks, 2 burgers, 2 fries £37!!!! Rather go to Wimpy.
graham waterman . 2023-01-04
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Consistently good. Should be for the price. You know what you’re getting.
Manaboutadog . 2023-01-02
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Great burgers, the fries are great and the staff have always been genuinely pleasant. A little pricy, but worth it.
Matt Whitfield . 2022-12-30
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Matthew served us. He was great. He understood the menu and our requirements. Excellent service!
Suzanne Hill . 2022-12-29
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Great burgers, chips and shakes. Fresh products do make a difference. Premium food for premium prices but worth it. Size of the patty could be bigger though
Joris . 2022-12-28
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I mean, why are you looking at rwviews of Five Guys? They make the best burgers which are highly customisable and the food is always fresh and hot! Whiteley FG`s is fairly new and it's a great place to grab some food after a hectic day of shopping or just before heading to Cineworld for a movie.
Kevin Jones . 2022-12-21
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Awful food rather have a Macdonald's. Pay a tenner for a burger small than a kids hamburger at Macdonald's. Tastes 5 outta 10 at best. Avoid at all cost, also staff are very unhelpful .
Alexander Hardie . 2022-12-18
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Such a nice day at Five Guys. Food, place and crew members make you feel so comfortable. I fully recommend it.
Jorge Perez . 2022-12-07
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After a manic day with small human we came to Five guys for some food and for me to have hopefully a breather! Service was amazing and extremely helpful staff when small human spilt his drink on the floor and on his food 🤦🏻♀️ I don't often come to five guys but I'll definitely be back. Couldn't fault anything plus the food was delicious!
Beth Betchette . 2022-12-03
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Very good burgers, chips and milk shakes
Peter Guerreri . 2022-11-30
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Food was ok, but not accepting cash at a restaurant is an absolute joke. How can you only accept card payments, Burger King next door were the same!!!!
Jason Brinson . 2022-11-27
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We usually visit the fareham branch for family occasions and we always have a good experience. This time we saw that the manu had changed and some of our fave items had been removed. Please bring back a hotdog and grilled chicken burger. It doesnt have to all be fried.
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