Whitehills in Northampton - Phone Number, Reservations, Reviews

Food very nice service behind the bar was slow cause she was on her own.

I came here the other day to have food and it was lovely,the staff were really good and Kelly was great and made us feel very welcome,we will be returning again

Good pub grub for a good price ...staff absolutely brilliant especially Kym who serviced us .. food absolutely spot on ..

Georgia served me her first ever pint! Very good service and food is great value too!

Georgia was so lovely and polite when she delivered our food! 10/10 service! Thanks Georgia :)

Georgia was our server, and she was brilliant! So friendly and cheerful. She told us it was her first time pouring a pint and it was 10/10! Will definitely be coming back!

Under new management was very polite and customers friendly even though they were very busy. Lovely food and very nice outdoor space

Good stop for a quick meal and nice atmosphere

Really disappointing trip… the table we had booked was filthy, and I had to clean it myself with the waiting staffs spray and cloth. The food was average, and the waitress squeezed on the plates rather than clear our dirty glasses which remained on the table until we left. The pub was nearly empty which should have been a sign so poor service was not down to dealing with lots of patrons. The staff refused my blue light discount stating it wasn’t valid on a bank holiday ( not what is stated on my app ) and despite me voicing my feedback on the meal was completely disinterested. We left without our table being cleared from our drinks on arrival whilst the waiting staff stood about chatting to each other. Wouldn’t go back to eat here, there is no management and the staff are unmotivated and surly. Such a shame as this was a family favourite previously.

ALL of the bar-staff/chef/waitress(Kym) and the assistant Manager were so, accommodating and went above and beyond there normal duties to manage 11 of my family members who'd been let down at the last moment by a lesser P/House?? And turned up around 8.15pm wanting to order food???? We were all taken aback by how great the food was! All of which came out at the same time! And how we were all treated amazingly. WE WILL BE BACK!!! Many thanks to all who were working 22/08/2024!

13 of us turned up unannounced assuming food was served all night, to be told by the manager that the chef was due to be finishing work shortly and for that reason he would not be able to accommodate us. However, explaining that we had all come out to celebrate my mother's birthday and we had been let down by the place we had originally booked, the manager went away and came back to say that he had managed to talk his chef into staying and promptly set up the tables for us. The bar staff and waitress were all very attentive and we did not have to wait too long for our food to arrive and despite there being 13 of us, the food was all served more or less at the same time. We all thoroughly enjoyed our meals, which I would like to say , were very reasonably priced. So thankyou to the bar staff, waitress and manager and of course the chef who we did not see, for providing us all with a lovely evening with great food and service. Will definitely be returning

Great large pub, plenty of parking spaces. Food was great and staff was very friendly and helpful, especially nice was Kym.

Had a really lovely time, the lady Emily that worked there helped us with all our needs x

Gezellige pub, try-out the low and slow beef rib ; )

Family of 21, quick service and nice pub food for the price! Great value for money. Lovely service from waitress Chey! Thanks

We had a lovely waiter called Chey, who helped make a visit so lovely

Fish over cooked, chips to dry, mushy peas cold. Asked for steak to be medium, it was very well done. Very disappointed as we have had some good meals here.

Always a pleasure. Lovely staff. Food is reasonably priced and tasty.

Great pub. Lovely food. But it was ages coming out of the kitchen, unfortunately. Couldn't fault it otherwise. Would go again for food.

Served by Jessica, very polite and efficient. Excellent service

We came in for a quick lunch on a Saturday. Service was second to none by a lovely lad on the bar, and friendly attentive floor staff. Hunters chicken was delicious and the cheese and bacon burger . Seems like a lovely team and a wonderful environment.

We was a party of three and ordered food and we waited for our food for 30-35 minutes before that we noticed a couple arriving after we did and they actually received there food before we did. I was OK with that, as our food arrived eventually and my partner and his mum had gammon and l had rump steak. The gammons were nice and chips etc was nice and hot, however, my steak was nearly raw and the blood juices were soaking into my luke warm chips and my portion of 3 peas (individual) and my sauce (which l didn't get to pour over my steak) as not cooked properly. I then mentioned this to a member of staff and he then said that he would get another replacement of food. I received my food after 20 minutes..my partner and his mum had finished their food and l the received my steak which was cooked how it should have been, as well as hot chips No new pot of black pepper sauce, oh but l got a portion of peas this time. So dissapointed as l was hungry and looking forward to it and it spoilt our nice meal out together. It seemed as if the person who cooked it forgot about my meal and rushed cooking it, was incomplete and undercooked.

Really slow service I’ve been waiting for about 1hour and 30 min for my food which is all day breakfast

Waited over 50 mins for our food. We didn’t get told at the till of the waiting time. Why is the food served on 2 1/2 plates? Makes it incredibly hard to eat. It’s unnecessary and awkward. The staff didn’t come back to ask how are food was. Wasn’t impressed at all.

I hadn't been to the White hills for many years, nothing had changed still good service but the food had got 100% better. I will differently go again

We went as three at the opening time, waited outside 11am and went in. Customer service is soo poor that the lady didn’t ask where you want to sit. Nothing m. Didn’t give any menu. We went and seated by ourself and then decided what to eat. When we went to order she said the kitchen is closed and will open after 20 min.then the time should be changed in google to 11:30. It states 11as opening time then kitchen should be ready by then. She should have told us before letting us in , if it was a wait we would not have gone in. She was very rude and I would give zero to customer service . Such a shame that we had such experience. We are human we do understand the situations , if communicated well. Won’t go in again , thank you very much for the pleasant afternoon experience.

The treatment we received on our visit from Emily was second to none. Attentive, caring, efficient proper old school hospitality from such a young person Green king has a diamond 💎 in Emily.

New menu is so delicious and we really enjoyed the atmosphere inside.

Thanks to all for a great Sunday Roast. Just perfect all round. Will definitely visit again.

The atmosphere was ok. A few roadmen around but not too many. Maybe 1 too few TVs for the best sports viewing. The food was very good indeed. Not record breaking but worth every penny you pay. Would recommend.

What a shame , Always loved coming here but today was a mistake. Bogof on burgers so i ordered mine and asked for another the same to take home for my daughter. When mine was bought over i mentioned to the lady ( who really needs to smile) will my other one be put in a box for me , she looked like i hadn't asked for another one to take away, but she went and sorted it out for me. So when i come to leave, the lady said its just the burger isnt it, i said it was ordered as the same as mine including fries. Burger, bacon , cheese .. NO SALAD , NO SAUCE. Took the food home and my daughter has opened the box, salad all over it and mayonnaise on the burger . Not impressed.. it can't be that difficult to make 2 burgers the same .. can it ?

Wonderful hotel! Good food, territory, a lot of greenery, places to take pictures! Super!

We were a large party of 22 for a colleague's retirement Emily looked after us from start to finish the food was very good and a good price nothing was too much trouble a very enjoyable evening would recommend

Getting better but rang the bell 🔔 at 1012pm on a Saturday night says a lot on its own

If you're looking for a vibrant spot to unwind, this pub certainly ticks all the right boxes. The atmosphere buzzes with energy, making it an excellent choice for those who don't mind a bit of noise while they sip their drinks.. lots of improvement since new General Manager.

Ran out of morreti, no San Miguel toilets like they have been jet washed all time low !! Expected better on a Friday night. Unfortunate.

Still Good food at great value prices

Lovely place to go for good food at good prices.

Stopped off for lunch on our way to our hotel. I had the vegetarian mushroom onion garlic and cheese tart and my husband had the fish and chips With some chicken wings on the side. The food was hot and tasty. I especially enjoyed the vegetarian option. The only negative was the feral children whos mothers were lacking control, of their children. (Shame some customers can't be vetted before entry 🤔😜)

Great food served hot! Vegetarian mushroom garlic and onion tart was fantastic. I really enjoyed it. Shame about the feral kids and their equally feral parents who had obviously lost control 😕

Staff friendly and helpful. Seating area was clean and tidy. Food was tasty and at a great affordable price. Portions could be a little more generous. Literally a handful of chips and the smallest dish of coleslaw as a side. But other than that, we really enjoyed our meal and our evening with you. Keep up the good work! ⭐️

Took my Son for meal out. We had a really lovely meal. We ordered from the app from our table, meals came fast, but the drinks were forgotten so he had to go up and show them we had ordered drinks too. It's a really nice pub, friendly staff too and good food.

Love coming to this venue. Always welcoming atmosphere, very accommodating and food is excellent.

Lovely, good family atmosphere. Great food options good value for money. Worth a visit.

Warmly welcomed. Such tasty food. Reasonable prices. On a visit today we again had an excellent tasty meal, thank you. Please don't change your menu! We were not asked whether we needed mustard or horseradish with our steaks, and l already have to bring my own mint sauce. Also we did have to wait 30 minutes for dessert. Hence the lower rating for service. We did however have a friendly enquiry about our food.

Absolutely amazing customer service, friendly staff. Food was on point, very patient and uplifting atmosphere. Kids absolutely loved this place.

we love the Whitehills Northampton a great local pub good affordable food! great to bring kids to lovely atmosphere. great when there is live music and anyone whos wine measures are like buckets is a win win for me!!! best of luck xx

Good pub for food. There is plenty of space outside when the weather is suitable

Nice place. Had to wait a while for food. Enjoyed the meal.

Visited the whitehills this after noon with my family and I overwhelmed how much this place had improved from a couple months ago. I later found out from the young chap (manger) it is had new management come in and he was part of it. I’m pleased to say it was nice to see such a friendly face working in such a lovely pub. Will defiantly be back especially for bogof burgers. Well done team whitehills

This restaurant seems to be the victim of cost cutting by some faceless regional manager - no spare ribs, no ice cream sundaes, peas with everything, no mushrooms (whats that about?). Staff were good but the place was only half full on Valentines night! I wont be back there again - used to be a good steak restaurant with generous portions of comfort food. Wasnt expecting gourmet food but still left disappointed

Nice settings outside area parking area nice place to go for food and drink

Beer poor 😢 service poor do you know how to smile please tell your staff Cyril Roberts

5 stars was left before new management

Was a bit bussy as it was quiz night but enjoyed my meal and very friendly place my partner payed for meal

Fosters and perfect Stake cooked to perfection 👌

Fairly regular visitor but today's offering was particularly poor. Indifferent staff, no cask beer, no fish for dinner, no hot drinks and a longer than normal wait for food. When it did arrive it was luke warm and just about edible. Tables weren't cleared after eating. Might be good value for money but we won't be returning.

Myself and my husband met 2 friends there for a meal. Drinks way too expensive for the venue. The food came out at different times? 2 of us had nearly finished by the time the others food came out? I had wings with bbq sauce. It was just deep fried chicken wings with a sqirt of bbq sauce out of a bottle? No effort at all. Needs a new decent chef. And I mean chef who knows how to cook. Not just order from brakers etc and microwave or deep fry.

Christmas Dinner, our 5th year at Whitehills. this was very disappointing 😞. we were sat way too close to another party, people and staff bumping my chair every few minutes. we asked to move to an empty table and was refused. there was a table the same size dressed ready to be used, we were there from 12 till 3 and no one sat there? the food was nice for most of our party however we needed to ask for bread for the starter, when it arrived we had eaten the rest. we needed the cheese pot warming as it was hard. the Xmas puddings had to go back because there were cold. the fourth course never did arrive and we asked for it. we couldn't wait any longer because my husband works for NHS and was starting work at 3.30. the staff were very pleasant at all times, but the organisation was a disaster. we spent a lot of money today for a table of 8 and feel let down. we won't return next year.

Good atmosphere, table service was ok but bar service was lacking personality. Food was the worst I've known it. Normally ok for simple, pie and chips fish and chips etc. This time I had a special, big challenge meal which was steak with camembert with other sides. The steak was tough, and the chips were lukewarm, like they were just reheated from frozen. It didn't taste fresh, making the meal disappointing, the best part was the camembert, which to me is simple to get right. They need to cook the food better and take more pride.

Took 50 mins for food to arrive when it did it was cold, brioche bun was so hard I couldn't bite into it and the burger was burnt Staff were rude service was poor no apology, I asked for no ice and was told 'well we don't have any anyway' won't be going there again. Politeness and hospitality goes a long way.

Yet again kitchen closed . Staff terrible what has happened to our local . When have eaten hear it is awful not cooked properly . Won't be returning until new management

As we walked in, the two ladies behind the bar looked at us as if we were from some other planet. The "What the hell are they doing here?" facial expression. We asked for a table for two. They said the kitchen was closed. It was half past seven on Friday night. We are not royalty and do not require special attention, but we do require basic hospitality.

Very overrated in my opinion if it wasn't for the 2 skittle teams there would have been about 3 people in there and the drinks must be the most expensive in town

Awful. No chef. No food. Terrible slow service. Seems to be on a BOGOf burger day 🤔

Green King pubs can be a be a bit cheap food-wise. You get what you pay for, clearly. The eating vibe here is a little bit noisy in work canteen kind of way.

Regular customers just jump in at bar when theres a que. Staff allways see to them first.

Totally awful,m Green king pub, took in excess of 50 mins for food to arrive , when it did it was cold and tastless. The pub has pool table, bar skittles , tvs for sport. If you want a decent meal , or a romantic meal, don't go here. The night i was in had the more loud , brash and uncouth of society and tbh the layout, decor, toilets leave a lot to be desired. Avoid

Absolutely appalling service, after standing at the bar for what seemed like an age, without any acknowledgment, we decided to take our custom elsewhere.

Very poor. Kitchen closed at 16.30, not sure why. 40 min wait for food. Steak was not cooked as requested, food was luke warm at best. Won't be going back.

staff are lovely foods also lovely

Great staff really friendly, food is great every time and all round great pub would always recommend 👌🏻

Allergies caused no problems. Enjoyable evening out

Two of our choices were not available, they said they had no chicken or fish!! Coffee machine was out of action too

Great place to go if you have kids.

Tyler served us our food which was delicious. Excellent service, positive communication and customer service. Thank you. Bridie served drinks, very welcoming and polite. Greeted my grandson with such care and respect. Gave him the opportunity to give his order independently. Excellent customer care. Great service. Thank you

We were a party of 6 after a long wait 4 of our party were served after a long delay and other tables served we called the waitress our meals arrived within seconds 1 meal was a flatbread so hard it couldn't be eaten should have had onions with it missing We will not be using this pub ever again

Decent pub food let down by a lack of attention when cleaning, cobwebs on the windows etc

Absolutely shocking, went in yesterday, ordered 2 San Miguel's and upon ordering I noticed a poured pint of San Miguel that had been sat there under the pump, the barman then poured one fresh one and then tried to deceive us by picking the used pint up and topping it up and then proceeded to serve us it. I said that is disgusting and shocking that you would expect to pay for a pint that I don't know how long has been sat there or was it taken off somebody's table, shocking standards and makes you think what's the kitchen like. Won't be returning and will tell everybody about this. Awful place. If I could give 0 stars I would.

Used to be a lovely place food was shocking always something wrong IE a fridge has broken or we have run out of this and that bar staff walk about without any urgency and all look as miserable as sin Greene king need to go in and sort it like change everything management and staff

food is great but made to feel extremely awkward by I believe is the manager, came outside on this particular day and asked me "what's going on here then" like a police officer, and needs to break a smile as my family found her to come across as a little, rude and impolite and lack customer relation,everyone was also cold in the pub, I have now changed my review to coincide with this. kind regards.

Visited at lunchtime. No hot drinks and several meals were also unavailable. Service was very slow and staff were not friendly. It's been a while since I last visited and I wont be going back in a hurry

As a regular customer over many years we have always enjoyed the meals and service at Whitehills - BUT NOT ANYMORE! On Sun 1st Oct we were informed there were no Sunday Lunches… we ordered lasagne and fish and chips then had to wait 1 hour for it to arrive… the Lasagne and salad were inedible and full of grease, the fish and chips was however lovely… when asked the manager how long more to wait the response was very rude - this is not the way to run a restaurant… Not sure if the restaurant / pub is under new management but it’s gone from very good to very bad in a matter of a few months… Continually bad ratings do and will drive customers away - management take note!

There was 18 of us, we pre booked and it was a disaster as soon as we all arrived to celebrate a birthday, the bar man was very rude wen 14 if our meals came 2 of which weren't even our food, and then 2 starters were missing the cheese, the yo be told we would have to wait 45 mins for the last orders to come out wen we had all eaten, he was very rude to me the way he was...considering we spent a lot of money on 18 meals.... Realy not happy

Came up from Cornwall for weekend to see a friend and walked down to a local really nice pub with friendly staff and landlord. Very welcoming good beer which is what you need.

Had a fantastic time on Sunday. Had a great meal, beer was nice, service was fantastic

What a great pub! First time coming here as we've just moved to the area. The weather was a scorcher so we sat outside. Great atmosphere all around and made a few friends on the next table that we're meeting up with next weekend. Can't wait for the next live band in the garden soon!

Slow service from online/app ordering.

The staff are so kind here and really appreciative of customers! We were asked if the food was good and it certainly was! Such good value especially at lunch time! See some photos below to really see how great the food looks, and the portion sizes are great! I would only say the toilets need some TLC but the booths are great and the outside garden is beautiful! Will be coming here again!

Great pub and staff, great value food, great atmosphere

A quite nice pub. Food was ok although got a very small portion last time (and I always have the same thing). Man who came over to check just shrugged his shoulders and didnt come back again. Shame.

Bbq meat platter, chips good, coleslaw good, beans good, mac n cheese me, beef rib 90%fat, chicken meh

1st time of visiting for food in quite some time! And I certainly won't be rushing back! Except for 1 , the staff I dealt with were rude & definitely did not have any customer service skills! I ordered food directly after other people on my table. They had eaten theirs before mine even arrived, when I enquired the staff member said they would find out, but stood talking to a colleague & never even came back! Food was exceptionally basic & warm! Not hot! A drink in the garden on a nice day will be the only time I return!

Nice friendly pub couldn't do enough for us

Arrived lunchtime today monday 7th Aug. Ordered our food and waited and waited and waited so spkoe to staff who informed that theres an hour wait!! I asked why this wasnt mentioned when ordering food was told that there wasnt a wait then lots of tickets have come in. The lasy checked and said ours would be next!! Still no food altho other people who came in after us have been served.SSTILL WAITING its beem 15 mins since I asked. So if yoy want to WAIT AND WAIT FOR YOUR LUNCH COME HERE

Great local pub used it all my life

Awesome pub, great food and caters for families as well as regulars! Very friendly staff and manager made us feel very welcome

The food was good and the staff friendly. The only thing I would say is I wish they would bring back the Sunday roast

Lovely pub, friendly staff, very busy place especially with the garden, the staff are really putting g in a shift

Great food, amazing service and lovely people. Would highly recommend