Based on 6 opinions finded in 1 websites

Based on 6 opinions finded in 1 websites
Nº 154 in 288 in Hinckley and Bosworth
Opinions
Great little guest house, private parking, lovely room with all you need, fantastic looking garden
Daniel Lasko . 2024-09-29
MORE AT Google
Conman and his wife. Watch your wallets folks!
rantzzz rantzzz . 2024-03-31
MORE AT Google
Awful inappropriately creepy little old man.Horrible little dog running around barking incessantly. Hairs everywhere.
Barbara . 2024-02-29
MORE AT Google
A fab place to stay over. Our rooms had a fridge & microwave & dining table so we could sort our own brekky. Would definitely recommend and we hope to return soon!
Wendy Marsh . 2023-09-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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693 Opinions
Nice decor, lady who worked there was really friendly however we went for breakfast and they were only doing toasted bagels. Ended up leaving and going somewhere else...but it felt nice and welcoming. It did seem smaller inside than on the pictures but equally, it made it feel cosy.
97 Opinions
I've not been in the Holywell for a while now, but O my word it's changed quite a bit. Live music playing and a big change in the interior of the pub. Would be happy to go in on a weekend and spend the evening there.
1872 Opinions
We popped in for a cocktail on a Wednesday evening. Being mid week, only a few tables were taken, so we managed to secure a big comfy sofa. They had a deal on, with two cocktails for £12.95, as long as we ordered the same one. We decided on the mango tiki shake, which was really lovely tasting and strong enough to feel like a decent cocktail. We liked the fact we could sit on the sofa and order drinks via the app. No need to move a muscle, except for my drinking arm. 😂 very enjoyable.
3190 Opinions
Don't normally leave reviews but feel like I must... Booked 2 rooms, 1 family superior, 1 executive with breakfast. For 2 nights First impressions were good, staff friendly, Ann Marie (manager) was lovely and helpful and assisted with some queries I had. Rooms were lovely and big, but on closer inspection. The extras we had paid for were nowhere to be seen, in either room. Brushed it off not wanting to complain about a few petty things missing. Went to the triumph bar to order food, was ripped off with one of the kids meals, staff couldn't care less. Again brushed it off. Woke up the next morning went for breakfast... What a disaster, only bacon and sausages left, time waiting for things to be topped up was shocking, no coffee in the machine, staff run off their feet but not one smile on their faces. I get the impression most staff couldn't care less. We got back went for a swim 5 till 6 with the kids. It was absolutely packed. Couldn't enjoy it as it was far too full. Went down for tea at the triumph bar and what an absolute disaster, we were told to order from the other bar as it was too busy, so we walks to the other bar for them to then ignore us and go serve in the original bar we were in. Took forever for someone to help the new lad check our order which was still put through wrong, we felt so sorry for staff being left in the lurch, after paying we were then told its over an hours wait for food, so I said you have just let me order food for a 3 year old then told me over an hour. We noticed lots of food being sent back, we waited over 40 minutes for a latte and a j20 from the other side of the bar, we did get a refund on whole order as an apology and we thought that was it, until our food was brought out and given to the table next to us, they started eating it and realised it wasn't there's so I pulled a waiter and I said that's ours... So they then moved it to our table.. And said they would change what was eaten... It was freezing cold, we didn't ask for anything fancy, cheesy garlic bread and kids chicken strips and chips and katsu curry's. Due to delays we ended up partially eating cold mains then the starters were brought out... By this time the kids were past being hungry and were over tired. I went to complain at reception ramona was no where to be seen but the lady on the desk was lovely and gave me a partial refund on the stay. We went back to our room and noticed when getting into bed the sheets were ripped and the duvet cover had a big hole in it. Breakfast on the second day was much better it was quiet, woman on the front didn't seem interested though as she was staring into space and took a while to even acknowledge us, I almost gave up and walked past her. Upon check out Ann Marie the manger who we first spoke to asked me how everything was so I explained and she said she read the report last night and wasn't impressed. She did offer to do more for me and did go out of her way to give me her email if I wish to stay there again. So I cannot thank her enough. Only just got home so can't decide if I ever will return but on the whole I've never ever received such bad service in a hotel. All bar the few nice ones in there. The over all impression you got from staff was you were a burden and they couldn't be bothered. Like how dare you book a night away Hotel would benefit from more communal bins, might save people leaving dirty nappy bags out side of the room stinking the corridor out.