Leonardo Hotel Hinckley Island - Formerly Jurys Inn in Hinckley and Bosworth

I recently stayed at the Leonardo Hotel in Hinckley and had a mixed experience. Starting with the positives, the rooms were spacious and well-appointed, with a comfortable bed and a clean, modern bathroom that had excellent water pressure in the shower. Breakfast was enjoyable, offering a good variety of options to start the day, and the parking facilities were sufficient and easy to use. The staff were another highlight—super helpful and friendly throughout my stay. However, there were a few downsides. The hotel’s location is quite isolated, situated on an A road/motorway, making it inconvenient if you want to explore or access amenities nearby. Another inconvenience was the barrier system; you need a new code from reception every day to exit the car park, which felt unnecessarily cumbersome. Additionally, the hotel can get noisy, as it seems to cater primarily to events, Christmas parties, and conferences. While this might be fine for some, it can be disruptive for guests seeking a quieter stay. The rooms were also quite cold during the evenings, and although electrical heaters were provided, they took a few hours to warm up the space properly. Overall, it’s a decent hotel with great staff and facilities, but the location, noise, and heating issues might not make it ideal for everyone.

I feel really remiss leaving this review so late. We visited this location in August due to a travel complication, and could not have been more surprised at the quality of service. From check in, to check out it was superb. The hotel is simply huge, and I believe is a conference facility, parking area surrounds the hotel and short of an oil tanker I do not know what wouldn't fit. This Leonardo location is undergoing refurbishment which I suspect will take some time due to the sheer size, but the work is ongoing and well hidden. Some rooms have ac though ours did not.Our room was not a refurbished one but was clean and well presented and had everything we needed, no complaints. Room service was prompt and the food was simple sensational. it really lived up to the Marco Pierre White name. BUT, a special shout out to "Alex" he bent over backwards to help us at breakfast, arranged some other services and really went out of his way to help and make our overnight stay both memorable and more pleasant even though it was ad hoc. Its good service above all else I do not mind paying for and this young man took it to a completely different level, what a great ambassador not only for the Hinkley Island location but for the whole group. I have stayed at a couple of Leonardo hotels and I think they are an up and comer to watch in the budget hotel space. Just excellent from end to end and another mention to Alex. Great job, thank you.

Excellent Hotel massive rooms Excellent staff

The staff are lovely and very helpful. Food was excellent at the event i attended and the hotel is comfortable to stay in

Room 393. Checked in on 3rd Nov 2024. Went for a shower at approx 9 pm, and the shower was only luke warm due to the faulty boiler. The following morning, I went for breakfast (which was lovely) upon returning to the room, I found the bathroom was flooded. Was eventually sorted.

Great hotel - room was lovely and staff were really friendly. Shout out to Alex who helped us out too!

Decent hotel, comfy room, restaurant food & service was good, breakfast had all u need

Really good hotel, clean modern rooms. Good service, great location. A little difficult to trun right rom hitek exit when leaving in rush hour.

I am writing to express my concern regarding my recent interaction with the receptionist during my visit on 08/10/2024. Unfortunately, I found her demeanor to be quite rude. While she appeared warm and welcoming to other guests, my experience felt the opposite. I felt hurried and unworthy of her time, which was disappointing. She made me feel unwelcome and patronized. When I inquired about available rooms, her responses seemed unprofessional and dismissive. It wasn’t until another staff member stepped in that I received the assistance I needed. I believe that all guests deserve respectful treatment, and I hope this feedback helps improve the experience for others in the future. Otherwise, the hotel facilities were good and clean.

No idea about rooms but visited for quick collection

Spent an overnight stay there. Food was standard. Staff tried their best to accommodate. Room was fine no issues.

The room I had was showing its age, but clean and warm. The restaurant was closed on a Sunday evening but you could eat in the bar. Which is why I marked it down a star. Although the staff very helpful and good service.

Great rooms food good but drinks expensive