Leonardo Hotel Hinckley Island - Formerly Jurys Inn in Hinckley and Bosworth

Excellent Hotel massive rooms Excellent staff

The staff are lovely and very helpful. Food was excellent at the event i attended and the hotel is comfortable to stay in

Room 393. Checked in on 3rd Nov 2024. Went for a shower at approx 9 pm, and the shower was only luke warm due to the faulty boiler. The following morning, I went for breakfast (which was lovely) upon returning to the room, I found the bathroom was flooded. Was eventually sorted.

Decent hotel, comfy room, restaurant food & service was good, breakfast had all u need

Great hotel - room was lovely and staff were really friendly. Shout out to Alex who helped us out too!

I am writing to express my concern regarding my recent interaction with the receptionist during my visit on 08/10/2024. Unfortunately, I found her demeanor to be quite rude. While she appeared warm and welcoming to other guests, my experience felt the opposite. I felt hurried and unworthy of her time, which was disappointing. She made me feel unwelcome and patronized. When I inquired about available rooms, her responses seemed unprofessional and dismissive. It wasn’t until another staff member stepped in that I received the assistance I needed. I believe that all guests deserve respectful treatment, and I hope this feedback helps improve the experience for others in the future. Otherwise, the hotel facilities were good and clean.

Really good hotel, clean modern rooms. Good service, great location. A little difficult to trun right rom hitek exit when leaving in rush hour.

No idea about rooms but visited for quick collection

Spent an overnight stay there. Food was standard. Staff tried their best to accommodate. Room was fine no issues.

The room I had was showing its age, but clean and warm. The restaurant was closed on a Sunday evening but you could eat in the bar. Which is why I marked it down a star. Although the staff very helpful and good service.

Great rooms food good but drinks expensive