White Swan in Bromsgrove

Went for my daughters birthday. The food is lovely and the staff r so friendly. Been here a few times b4 always had a good time and a beautiful meal. The waiter Aaron was nice couldnt do enough for us. And luke behind the bar was friendly aswell.

This cannot be an updated venue: it is dark, furniture is scarred and to an extent dirty. Staff are mixed: one on the ball; another really oughtn't to be front of house. Carvery looked fine, a fly enjoyed the beef. Vegetables were acceptable, other than the creamed leek: they'd either been left from the night before [a nearly empty dish] or didn't do well when not quickly eaten. The Camembert with root vegetable bake said to have roast veg, apricots, cranberries and melt in the middle camembert centre, topped with oat and sunflower seed crumble, was bigging it up: reality: a scoop of some mixed item, unidentifiable, with a dry, partially burnt topping. The Carvery dish was served and found reasonably acceptable. The second dish was to take 15 mins to be served.... WHY? The pub was not busy, the dish was not an individual item. Saving grace was having an open window to sit by on a summer's day. Under-financed, perhaps? Including, why have staff come to the table saying a dish was ready - it wasn't - rather than the staff bring the dish? Customers had dressed themselves up to come to the place. Mistake. If this is the updated version of the pub, it's as well we didn't come sooner. What a disappointment.

Went for a carvery they had turkey and gammon on I had turkey which was really nice with the veg, the staff are really friendly Aaron who is on the bar hasn't been there long but knows what he is doing and the rest of the staff will always talk to u the atmosphere is really good as well.

Plenty of food choice, but the food looked dry from being on the hot plate for a while. Gravy was not hot and cranberry sauce dish was empty. The eatery itself looked tired and dirty, especially the windows and carpet. The whole room could do with a good clean and decent matching furniture. Disappointing! We wouldn’t choose to eat there again.

Rubbish toilets are a disgrace ,staff to slow.Never collect glasses up.tables dirty nub ends outside all over the place.

Very disappointed me and my son had the carvery, the meat was good but the vegetables were bland, stuffing was rock hard and roast potatoes were hard on the edges and dry inside like they had been cooked a while ago and left. My daughter had a pizza and that was bland could only taste the tomato sauce. I also had a voucher to use for a complimentary drink off the app and they couldn't do it! Will definitely not return here there are much better Stonehouse pubs this has to be the worst one. Barley mow at studley is way better.

Had to ask for a refund, we ordered on the app waited over an hour and didn't get food or drinks. Was told they were sorting it out on more than one occasion! I'm not blaming the staff they were run ragged! The manager needs to manage the staff rota or hire extra people. It was far too busy for just two members of staff for doing drinks and serving meals. Shame on the manager!

Well I’ve been before and it’s been quiet good but this evenings meal wasn’t really up to much I couldn’t understand why a man was waiting at the side instead of getting his meal but we carried on and started to get ours we were offered Yorkshire pudding we both had one and continued on got the meal sat down and began well I now know why the man was waiting at the sides as they appeared with a dish full of fresh yorkshires the ones we had you could have knocked a nail in with and the beef was very fatty.Its been a while since we’ve been and probably won’t be any rush to go back it’s a shame it’s a nice little pub

Good food. Adam was very helpful, he made us very welcome and he is amazing. He is a credit to the white swan and everyone he works with

Love coming here for a family meal, great friendly warm atmosphere. Friendly staff and great food. The menu caters for everyone’s needs and is a great value for money

Pub had a friendly vibe. Staff were lovely especially Adam front of house. Adam was amazing made everyone feel welcome and Sam who is a lovely member of the bar also makes u feel welcome

Great food and service, lovely staff especially Sam one of the bar staff. I had a pepperoni pizza and my wife had the carvery it was all great and we will definitely be going back soon.

Reasonable value pity about the cleanliness. Had value lunch with main meal + carvery. Took 18 minutes to serve starter. Carvery was ok. Meat excellent, but vegetables were a bit tasteless. Restaurant felt tired and in need of a good clean. Tables and Serving area were very clean, but everything else felt slightly dirty and unloved. A good weekly clean might sort this. Staff were friendly when taking money but took interested in chatting once order had been taken. Tried to use an offer but their system would not accept it. Will not return.

Went back after a poor meal and service. And the food so the total opposite good and friendly service the carvery was hot and all the veg was there will go back.

Sunday 14th January 2024, My husband and I went out with our friend and her foster children for a carvery meal.. We all went to ‘The White Swan’ in Wythall. We arrived for 4.30pm and we found a nice table in a cosy corner by a warm radiator, which was nice. We looked at the menu and then went to the bar to order our food and drinks. We drank blackcurrant juice, bitter and red wine with our meal. We all had the carvery. Our friend had roast turkey and gammon for her meal with a nice selection of vegetables. My husband too had turkey and gammon with a nice selection of vegetables. I had the roast pork with a nice selection of vegetables with apple sauce and gravy. The children had the kid’s carvery. Unlike a lot of carveries where the food is barely luke warm,the food here was nice and hot. We did not bother with any desserts; however, one of the children had a brownie with ice cream which she really enjoyed.

Booked a table for 8 , great service food was spot on thank you . Bar staff and waiters all did a great job making us welcome .

Poor food. bad service. clueless staff cold gravy cold custard will not go again. The veg peas were dry and roast potatoes were cold.

We have held the annual Lucas OOD Christmas Lunch at The White Swan(Stonehouse) for over 10 years and they offer an excellent value for money carvery with a warm & friendly welcome.

Enjoyed our carvery today! well priced and lovely meal! 10 out 10, great pub! will go there again no trouble at all! l

We popped in on the spur of the moment & we're very pleasantly surprised. The beef, gammon & vegetables were absolutely delicious. Friendly staff too 👍.

Great staff , great service , John the chef was so helpful we’ll be going back again , food was hot and fresh too

Absolute waste of time went at 9.30am you would think it would be up and running went to get tea T urn cold so he had to fill cup behind counter no milk out had to ask again wanted eggs and mushrooms on mine waited at least 15 minutes had to ask several times my husband had eaten his by the time I got mine sorted not even a decent breakfast I had booked for 7 people for an evening meal but will cancel as this is not a place I want to chance eating at again as the meal is for my husbands birthday

Had a lovely experience today with a lady called nikita who is the assistant manager of the Swan, Her experience and knowledge shone out as she was very pleasant and helpful and was very pationate of her job , the pub was clean and tidy and the staff was very pleasant. She mentioned that there was a Halloween event coming soon at the pub on the 28th October between 12pm and 6pm for the children, there will be games and a DJ .And back to adults from 7 onwards . Nikita has worked there for six years and worked her way up in each depth, good luck to her. This pub is well worth a visit as there is a variety of things that would suit a family, like there is refreshments, carvery , or anything from a menu to having freshly baked pizza. Well done everyone at the Swan as we will be returning

Went in with family for a meal. The sight of the carvery deck was appalling. All the veg was dried up and the meat looked inedible. The staff were not very welcoming. Not even so much as a hello as we walked in. We turned...

A friendly, family orientated establishment, serving, an array of hot & cold drinks, a wide menu of food, catering for all requirements, and, of course their famous Carvery. I enjoyed my usual coffee with Oat milk. Many thanks to the manager 'S' and the staff...

Family of 4 we all had carvery food was lovely and hot staff were very friendly and helpful made us all feel welcome

Although staff friendly looked quite scruffy. Whole pub very tired. Had carvery only beef and turkey gammon not ready, and rest very bland. Grass outside needed cutting very unappealing

Food was lovely staff were helpful to our needs lovely plesent atmosphere would definitely be going there again

The White Swan at Wythall is an excellent venue with the staff being so helpful and cheerful, and the food is very tasty and hot. We dined for lunch, today,(22nd., June,) and enjoyed our experience very much. The ambience of the pub is good and...

Excellent service for a table of twelve ,biggest burger I've ever ate lol . Friendly staff :) thanks

Greeted at the door and shown to a table with no steps as requested. Mom in law husband and I all opted for carvery this time and it was really nice. We also made up a takeaway carvery for our daughter to drop off at...

Went here for a carvery . Stood waiting atvthevserving counter fir nearly 15 minutes staff just walking past despite asking if anyone was serving .food was very poor .dry not fresh at all .pans nearly empty not being replenished big disappointment

Always a relaxed and comfortable venue with friendly staff and food good at great prices. Regular here and thought about time I gave a review. Polite request - please get in decaf tea :)

Friendly staff, pleasant surroundings and excellent carvery meal. We couldn't ask for any more. We are regulars and have never been disappointed.

Warm and friendly atmosphere, good food and drinks. Nicely laid out and accommodates those who want to pop in for a meal or just a drink, two separate areas which work well. Will be back

We ordered on the app after not being greeted at all having never been to this pub before. The waitress came and gave us our cutlery and drinks but didn’t speak to us at all in the process, just placed the tray and put the...

Didn't put right things on what I said I wanted. Didn't do gluten free sausages or toast which should cater for all food allergies. Food was not hot so all around wouldn't go again as the price of breakfast and getting things wrong was disgusting.

Me and friends attended the Halloween disco here and oh what a night. Great night had by all, the staff were great and very accommodating. Big shout out to manager Chris for a great service and great disco

Our server did nothing to engage with his customers. No welcome and smile. Just two meats, ham and turkey, when I asked if anything else was likely to be coming out he didn't know but thought they may have run out of something earlier. Meat...

Lovely pub. Really clean. Staff are really lovely nothing is to much trouble. The food is amazing very good value for money. The Carvery is extremely good. Complements to the chefs the food is always nice never had a problem. Great vegetarian options too. Just...

If you want dried up meat with limited choice … if you want dried up veg and roast potatoes which are like pieces of a cricket ball then this is the place to go. If you also like gravy as thick as tar and you...

My family & I went for Sunday lunch today to celebrate my birthday, the food is just amazing, so much choice of meat & vegetables cooked to perfection, Katie made us feel very welcome & looked after us impeccably, we have been here for many...

How have we not found this place sooner? Superb all you can eat breakfast at an amazing price. Really friendly manager and staff, highly recommended.

Went for breakfast. Buffet style. Food all ok. Coffee rubbish. Far too weak with no taste. Best part was the lovely Nakita. She could of not been more welcoming when we walked in. Chatty, friendly and helpful. Not just to us but to the other...

Had too good to go bags which were as good as any eat in carvery I've had. Will definitely go back to eat in. Great atmosphere when I arrived and friendly helpful.staff,.especially Chef Jacob who was really helpful and great banter but respectful. He's a...

Staff were lovely, Nikita & Kate asked several times did we need anything else was our food okay ect, Chef also very accommodating and chatty

We love a good carvery as it’s easy for the kids but this was absolutely terrible. The mash had solid lumps in it, everything was completely overcooked and the peas were so withered they’d managed to achieve a grey colour. Oh, and an overcooked Turkey...

made to feel like an intruder, staff very clicky with obvious regulars gathering in little huddles. made you feel like they were talking about you r doing some dodgy deal. food was disgusting, i think everything had been sat there for hours. dry and burnt....

Family meal out. Excellent, food , service and atmosphere. Host Nikita was excellent. Will definitely be returning.

The staff here are wonderful but the food leaves something to be desired. The meat always looks dry as does the veg. Very rare the gravy isn’t like water either

Chris the manager was really friendly and the carvery was fab! Tasty puddings! lovely staff, spacious seating, dog friendly area, a lovely evening - we will definitely return !!

Staff were friendly but the food was terrible. The meat was dried up, veg looked like it had been there for hours and the gravy was literally like brown water. Had to wait for more to be made so by this time our food was...

Had to give it 1 star so I could write the review, 7 of us went there yesterday for Mothers day, NEVER AGAIN!! Would not recommend to anyone, ever! We had been waiting 40 minutes for our starters, the garlic bread came out burnt and...

Food took a good while to prepare being only 3 sharing starters platters and a thin crust Pizza. Food Presented well, but were left with no individual plates or asked if we needed any thing else. Pizza was floppy and unable to control it properly...

So welcoming food was perfect staff so friendly especially Nikita could do enough for us thankyou so much will defo be returning 👌☺️

Excellent service, great food and lovely people. Especially the lady Nikita who went above and beyond especially for our two children one who is just 8 months and loved the oranges she prepared for her. . Definitely recommend this place for families :)

Very friendly staff, greeted by Nikita. My salad was very well presented and served by the chef, I think his name was Bob. Daughter had carvery which was very fresh and tasty. Will definitely be returning. Thanks very much for your hospitality 😀

Went to the white swan for lunch with my daughter, welcomed by friendly staff, fast and efficient service and excellent value for money. Will definitely be returning. Thank you Dan, Lee, Arron and Bob

We have the Nut roast and carvery veg being Vegans it's always so fresh and tasty as the veg are steamed

Booked a table weeks in advance, four members of our party showed up before the rest and said there was a booking to a member of the staff only to be met with the reply "yeah but we've got a kids party on". The booking...

We have recently started returning to this gem of a place since the pandemic. It’s always been such a nice place to go and the staff are so friendly. We really enjoyed our carvery and will be back soon. Thank you Katie and other members...

I have recently moved into the area and was passing on the way home from work. What a gem of a pub I found. Pubs ain't my thing, this has definitely changed my mind on them now. Was really pleasantly surprised. It was quiet which...

Been coming here since the summer. I don't live in the area as I am from liverpool but I visit my friend who does. This is there local. It is a really lovely place to eat and drink. Lovely atmosphere. Very friendly staff. Always get...

I visited the pub today for my friends birthday meal there was six of us. I was taken aback at how well presented and how beautiful the pub looked first of all. There was a nice atmosphere and seemed very cosy. I’ll carvery was absolutely...

Met up with a friend for a light lunch, a light lunch it was, ordered the Halloumi wrap, could not believe what was served up they must of used about 4 tortilla wraps with the smallest amount of Halloumi and a tiny tiny piece of...

I hope the chef is reading this as he only puts his tablet down to serve. Cavery for a birthday meal if that’s what it can be called. We wasn’t told at point of sale that the only meat was gammon and Turkey the veg...

Visited for breakfast for a treat catching up with my daughter & Grand daughters. On arrival clean, plenty of tables free. It was self service breakfast, which was basic . We waited a while for the breakfast to be replenished bacon was fatty, some of...

We booked for a car very on the 8th august at 12-15. Staff very welcoming and showed us to the table- we had a Carvery and my son had a pizza. Carvery was all fully stocked. Really enjoyed the meal and staff are all very...

Arrived early by 10 minutes but shown to nice table as requested on ground floor. Order taken swiftly. Very pleasant waitress Alana. Carvery entire with choice of four cuts and nine veg. All served hot and fresh. Followed by the best Syrup Sponge and Custard...

We'd booked for 5 people on the 10 June at 6:30pm. We arrived and although there is a desk in the foyer, no one was there. Eventually we were welcomed with a 'If you're eating, there is no meat'. Perhaps I misunderstood the word Carvery...

Shocking staff, service and food - do not waste you time and money! Move over and let Miller & Carter or someone who knows how to run a pub/resturant take over...you'll be doing Wythall a favour! I have given this pub several chances, just gets...

Food was really good staff very attentive and friendly even though they were busy... would recommend and will go back again

We arrived and were met by Dina, she checked our reservation and showed us to our table, we ordered our drinks etc, given time to choose food , served our food which was really good, vert tasty and hot, we chose a selection of starters......

Only recently re-opened and all the staff were friendly and up to speed with Covid safe procedures. Very generous and good quality breakfast ! Would definately breakfast here again and will recommend too !

Covid safe, friendly venue, carvery is very tasty and very good value for money, I have the vegetarian nut roast which is delicious and I understand it is cooked from fresh and takes longer, but it took 35 minutes on my last visit which is...

Was made to feel unwelcome from the minute we arrived. I don’t need the rules explaining to me every 5 minutes they have been drilled into us every day since lockdown began in March. Asked on several occasions whether we had ordered a main meal...

My photo will tell you everything, service was terrible, carvery had no food, I asked for no BBQ sauce on burger..... guess what it came with it on. How simple is it to not put something on my food. Food arrived at 7.50 and I...

Enjoyed my Carvery today. Friendly staff with a smile. Good variety of vegetables and meat is alright. Affordable prices even more when use a voucher. White horse very clean and safety measures in place

Amazing service by the manager and staff here. Food was really good and all covid rules were being strictly adhered to. Can not fault and will definitely return

Both girls that looked after me were great, Izzy was one and apologies to the other young lady whose name I did not remember. Efficient and quick service in difficult times and would recommend.

excellent service...pizza good...good selection of beers....bit of a pub and restuarant.waitress very efficient and pleasant

Was a Great visit to the white swan lovely food and lovely staff, quality service, all covid safety measures in place made to feel welcome and safe here.. highly recommend.

"No mask, no entry". My wife and I went for pre-booked Sunday breakfast. We were impressed with the hygiene and distancing measures in place. In our opinion, they have created an environment that strikes a good balance between safety and a pleasant eating experience. Our...

Excellent service throughout the night from the manager of the pub and his staff. Made to feel very welcome. The pizza were absolutely amazing. We’ll definitely be back.

Been a long time since we have eaten here, pre booked a table for six - full track and trace which was good to see.Unfortunately that's were it really ended,,,, the service today was average at best,,, our waiter 'Shaun' was not really interested, everything seemed rushed - to start with we were given 1 x carvery slip and no other menus, then only three menus for six people!!!Drinks order taken, one was wrong but quickly resolved, one of our party asked for still water and rather than ask if we wanted tap water or bottled we were given bottled at £2.00!!!Food order was taken, one member of the party had fish and chips, the waiter asked if she would like some salad which the answer was yes please - no mention of the £3.00 extra for some salad!!!!Food....We were asked to pay even before our drinks or food,, basically order taken and bill raised... we did ask then to keep the tab open which was granted... I have never eaten in a restaurant and been given the bill or asked for payment before the food has even arrived. We had a mixture of food including pizza, carvery, burger & fish & ChipsPizza - this was OK nothing special just bog standard Margareta pizza - the kid enjoyed itBurger - this was one of the most expensive meals was was not good at all - the burger was massively over cooked - dry and tasteless. Carvery - this was not to bad - probably the best meal Fish & chips - average - chips over cooked and fish was quite greasy.Instead of the waiter walking around the table to remove plates he asked us to pass them all down to one end - he could have easily walked and collected from both ends.There was zero social distancing between the staff behind the bar / carvery area... we watched two new members of staff arrive and hugs were given between the staff,,, we even watched our waiter rub his hand through a member of staffs hair within 3 feet of the carvery food - absolutely disgusting Overall very disappointing We will not be dining here again.

First meal out with family since March ( lockdown). I was a bit concerned about social distancing but I was very pleased that this pub had very good COVID-19 social distancing in place including hand sanitising on entry. The staff were very pleasant and the food was delicious. The highlight of the meal was the apple pie and custard desert. I recommend that you visit this pub if you get chance.

Definately my favourite stonehouse carvery i have been to. Carvery is very nice all good cooked well and generous portions much better than a toby carvery. Today we had pizza both were lovely and the chicken bites tasted amazing. I have to add on all of the staff were very friendly and helpfull. We cant fault any of our experience. Will definately come again

Still waiting...an hour and a half......last time ever. We booked a table and if we were told there was a wait we would have gone elsewhere. I ran a pub for years...SHOCKING

Had a brilliant breakfast today at the white swan superb service and excellent staff well done guys esp Demi the age very well organised and felt so welcome 👍👍

Best carvery out there no where else beats it lovely staff and nice chefs easy to talk to and down to earth would recommend to anyone Kal and Arron and John best chefs ever at the white swan

Upon arrival could see hand sanitizer by the door. Was asked to give details at the bar for track and trace as me and my daughter hadn’t booked. Shown to our by a friendly lady. Tables were spread apart to allow adequate social distancing. Table was clean and given menus. Daughters pizza looked good as she ate all of it. My carvery was lovely. The server asked of I was happy with the amount of food he put on the plate. Asked for more cranberry sauce and he kindly brought a whole pot over to the table. All in all staff were great and friendly and the food was good.

Food was atrocious Waited 40 mins Was told half menu missingHalf of food ordered missingBurger we ordered was just a big slip on plate Floor staff nice enoughLady behind bar not so much, barking at customersWon’t be returning which is a shame because it’s our local

Booked a table at six fifteen to arrive then sat to the table got drinks then to be told no meat left for carvery so decided to have something else to go and que up for another half hour to be told not serving food anymore absolute joke of a place then sat on the car park and there still taking bookings over the phone just to get u there disgusting now got to hungry kids thanks

After visiting many time with family and friend before lock down thought we would go as we were out and about.. Welcomed by a very unfriendly abnoxtous women... Told to go on a small table next to an elderly couple.. Who said to us we were to close.. So we moved 1 table up.. To oblige them.. It was close back to back.. Went to bar to order meal and drinks.. I told manager we moved... Mrs obnoxious came running over.. U can't do that.. told them why... Manager said table we went to was booked.. Place was virtually empty.. No reserved any were.. Was told that seat or nowhere... Where's flexibility when these places are on there knees.. So we left... very bad attitude by both.. Will never set foot in there again.. Inc All our family... Which is quite a few.. Went on to Toby carvery kingsnorton.. It was full. The lady and waitress bent over backwards to get us a table and the food was gorgeous... Hot and plenty of it...... Whiteswans whythalls loss.

Kind staff and fulfilling food. I was very well pleased with my experience. The staff were very kind and even offered us extras for free with our meal. Great place to eat

Came in the swan for a coffee with family and ended up eating, social distancing is brilliant from the entrance to the exit, the kitchen staff are so happy and friendly and make the visit worthwhile. Amazing place and will come back again

Booked at very short notice and welcomed by the manager who explained the rule changes, as we had not visited since February. Had the carvery and although no longer self service, the food was hot, plentiful and well served by the two young chefs.Tables clean, suitably distanced and entry and exit via separate doors. The manager advised when they were ready to serve us, so minimises people queuing at the carvery. Very impressed and will return. Thank you

came with friend and daughter, ordered two pizzas. A man called Kal cooked them, they were perfect, i had sweeet chilli chicken which was cooked perfectly. Both guys from kitchen were so pleasant, a big thanks to them both for lovely food.

I said we wouldn't eat out or even visit a pub until we could see how the 4th of July had panned out. But having a bad couple of days I didn't fancy cooking a roast dinner.I rang the pub, for the lovely manager to book us a slot. Arrived and wow I must say I felt safe. In the front door and out the back door. Lot's of hand sanitiser stations. Helpful and friendly staff. The lads at the carvery were fun and apologetic that the meat had run out. AndVery impressed. We shall return!

Breakfast for 4 at 10.30 am. All a little different- no buffet style , but cooked to order and served to your booked table. Good quality ingredients nicely cooked and plenty of them! Ok missing the fried bread, brown bread toast and ketchup, but still very filling and satisfying. Very friendly and warm service. I think the palce has either been redecorated or cleaned within an inch of its life but it is looking good. £33.00 for 4 breakfasts with drinks, we cannot beat the good value and set up for the day.