White Hart in Exeter

The Hotel/pub is well located in Exeter and also a reasonably priced place to stay until you consider the following. We stayed in room 24 which wasn't fit for occupation. The room fronts the main road, has a mattress that has broken springs and is permanently hot, even when the windows are open (in late November). See images to show the quality of the curtains and mattress. No wireless connectivity and when asked member of the hotel team said the service was ‘working perfectly fine’ (see image). Entry and exit from the hotel onto the street is via the courtyard where the smokers and vapours congregate so entry and exit from the hotel onto the street is not that pleasant when you have to walk through clouds of smoke being exhaled by those clustered in the space. No members of staff around on Sunday morning at check-out to discuss these issues. A very disappointing experience.

Really friendly staff and the restaurant served a good breakfast and evening fare. I stayed 2 nights and the location of the hotel was central and particularly convenient for my work commitments.

Google maps states kitchen closes at 21:00 but when I arrived at 20:50 I was told you can't order after 20:45. Sure would have been great to know that before making that my dinner plan. And the toilets were in an absolute state. Edit to add, since I can't respond: I was part of a large group that had booked, and arrived at varying times.

Great location, lovely clean room, great service at breakfast time from Ollie, he was very helpful and nice. Good food. Would recommend

A framed picture detached from high on the wall in the pub section and bruised my wife's arm. We barely received an apology. If it had landed on someone's head there would have been a serious claim. The shower needed maintenance, the fittings weren't tightened and sprayed everywhere. The heated towel rail did not appear to be heated. Both soap dispensers kept falling off the walls into the bath and the sink. Please install an additional shelf in the bathroom for toiletries. The one under the mirror is just big enough for a couple of toothbrushes and a tube of toothpaste, not much else. The street outside was noisy all night (shouting, car doors banging) but I know you can't do much about that. On the plus side the room was a sensible temperature and the mattress was very comfortable.

Good hotel, convenient location, in the very center of the city, there is parking. The rooms are spacious and clean, the staff is polite. The hotel also has a pub where can eat delicious food, including breakfast and don't have to go anywhere.

Had a breakfast there and the food and service was top notch. Really enjoyed it and will be back again with my colleagues on a weekly basis for our breakfast meetings. 100%

Great food, fast service even when busy. Lovely ambient atmosphere in the restaurant.

We have just been to the White Hart Hotel Exeter for lunch. As we always do when in town. My husband ordered a mixed grill. Which was over cooked. Steak was asked to be cooked med/rare. When he cut into it it was very well done aswell as the gammon and sausages. I spoke to the man behind the bar. Who said he would speak to his manager. To come back and said they could not offer a refund. But they could re do the food.but at this time he was put off cos of the meal being over cooked. The service was very bad indeed. No apology for this at all. I will be looking into this futhur with trading standards as it was discussing that nothing was done about the food being dry and over cooked. It's not a good way to run a pub. Let alone a restaurant when the person behind the bar says to me. I don't know what I can do about and just stands there. When he can see its over cookes Don't ever eat here if you want good quality food. I think weatgerspoons would be a better option

Great food, friendly and helpful staff

Went to the White Hart to try a Sunday roast. The food was fantastic and served quickly. The staff are all very friendly and nothing is too much trouble. Would definitely recommend.

At 8.30pm we weren't able to eat

HMCTS 371MC511 (Provisional) Pateley Bridge 13 v The Crown conformal mapping White Hart Hotel Exeter Speedwell Trust, Ormonde Quay Towan Blystra Newquay

What an absolute train wreck of an experience. Popped in for lunch on Saturday with the wife. Asked for a Pepsi and orange with soda. Got the Pepsi and orange and lemonade. No biggy easy mistake let it slide. Chose a table chose the food and ordered. Simple order loaded Fries and a tuna melt. Loaded Fries arrived but loaded with what? There was a mere sprinkling of something and no tuna melt? The Guy then radios the kitchen and places the order with no apology. We think maybe he just forgot to bring it. Nope. After about 5 maybe 10 mins I go and enquire only to be told it's coming soon. No no no. Asked to cancel tuna melt and Asked for a refund Refund given and also for the unloaded Fries along with the faintest of apology. Finished drinks and left hungry dissapointed and annoyed that lack of service is possible. Marston's your pub lacked any atmosphere it lacked any customers other than two other cpls and totally lacked in the provision of food as described on the menu. As I said a total train wreck of an experience!!

Food & service was excellent. Late vacation of our reserved table but we got it eventually (didn't adversely effect our visit). New member of staff was very friendly although still quite inexperienced but we all had to learn our jobs initially. Will definitely visit again.

Great food at reasonable prices. Good service too. Will visit again when back in Exeter.

Great afternoon spent having a few drinks. Sally at the bar was fantastic alongside Louise Couldn't recommend the white hart enough! A pleasant Saturday afternoon

Great, friendly pub with an excellent beer selection and a very nice place to stay the night.

Staff were amazing! We were staying for our anniversary and doing some Christmas shopping. The room was clean, food was fantastic and reasonably priced. Couldn't ask for a better stay. Big thank you to Sally, Amy and Louise. They were brilliant, helping with local knowledge and doing everything with a smile 😃.

Really solid food and super value for Money... Love the pubs and great relaxed style and always excellent service... A great drop in for some lunch or dinner

Chips and peas were cold And forgot 2 people's meals And the toilet door kept banging

We booked a table for my 9 year olds birthday, 4 girls myself and my husband. It really was an absolute pleasure. The staff were AMAZING and really made us feel welcome. We use to come a lot but having moved recently don’t come into town as often but I can honestly say when we do we will be back again. The food was excellent value for money and drinks fresh with lovely wine. My daughter was made a special desert too. I’m sorry I missed getting the lovely ladies name who mainly served us but I want to say thank you. The whole team was fab On a very slight negative sorry, I really feel the ladies loos could do with some up keep! But this is not a reflection on the staff

Love the place nice to sit out side on a chilly afternoon with mates

Poor service, waiting over an hour for food with no apology! Food was not worth the wait... Steak well overcooked and dry . Will not visit again!

Disappointing , not all menu items available. Similar experiences on previous visit. Bar staff abrupt and less than professional ( eating crisps whilst serving customers) Food not as described in menu Hunters chicken was simply chicken and bacon .certainly not smothered in BBQ sauce and cheese . There is far better across the road in Weathespoons at a reasonable price .

Last minute booking which was easy to do on phone automated Staff very helpful and friendly. Lovely atmosphere sat in the barside and the food was great. We ordered fish and chips and Gammon and chips. Will be going back soon. Thanks

Do not go if you are wanting a Sunday roast!!! Because they won’t have any and won’t tell you at the time of booking. I called ahead and made booking for Sunday roast and there was no indication they didn’t have Sunday roasts and nothing on their website to say they had run out. Upon arrival the pub was empty, we had to search around for any member of staff. They were unaware of our booking and had no table prepared, and as we were going to sit down the person serving us offhandedly said they had run out of all roasts. Not a single one at 4:30 on a sunday, when the whole restaurant was empty. Can certainly tell why now

Food took over an hour to come out, was warm but not hot, the bar staff spent more time on their phone... toilets were dirty... used to love coming to the White heart.

Room wasn’t clean on arrival, cleaner was very rude. Took an hour after arrival for it to be cleaned. Food took exceptionally long despite the restaurant being empty

Great old building with decent beers & lots of little nooks if you'd like a bit of privacy.

We received a serious fine for unloading our luggage. Unfortunately, no one responded to an email to the hotel. Cheeky!

Very old building across the road from Georges meeting house, a weatherspoons, which is probably why it was quiet. Nice outdoor space to sit in the sunshine, a pint of Marston old empire, strong beer, went down very nicely.

Will not be came back every again. Food took 45 min. Awful customer service. Asked twice for pudding we had ordered same time as food and still took 20 min. Had to get extra parking cause everything took so long. No one asked if everything was alright with food. We cleared our own plates cause no one came near us after food was dropped off. Table was cramped and awful. Staff didn’t seem happy or want to be there. Really awful experience.

Arrived late due to train, were very accommodating with a late check-in time. Nice clean hotel with a very good looking pub and restaurant area. Room easy to find. Room on smaller size but expected due to low price. Uncomfortable bed, but excellent bath/shower facilities and includes all basic amenities. Wish I could have arrived sooner as the food menu looked enticing. Easy check out, as keys were just dropped in to desk. Helpful and friendly staff made me feel comfortable and at home.

very welcoming and comfortable stay. food good, staff helpful and friendly.

Food very disappointing, menu looks like a common corporate selection instead of anything unique. Ordered a tubs melt but the bread was really bad. Ditto with hamburger bun. They should at least toast them.

Sally, Kayleigh and Bryan thanks again for sorting a room on short notice. Excellent service room clean and tidy will be seeing me again : )

Amazing rustic pub, it's like stepping back in time, I will be 100% be returning.

Awful service, really slow we ended up getting a full refund after waiting 1 hour and 20 minutes for food that never arrived despite being told 40 minutes previously that it was being dished up. Children’s food all came at out a different times and 1 plate was cold. Paid for parking and the sign clearly says we can reclaim the cost towards a purchase at the bar - however it didn’t include drinks - so the sign is mid-leading. Wouldn’t recommend.

Such a beautiful pub, didn’t stay in the hotel but we had lunch and sat in the secret garden. The nachos were amazing and the staff very friendly, the aesthetic is perfect for an old fashioned English pub. We’re absolutely staying here next time we come to Devon - Love from Jeff and Robyn on our engagement weekend ❤️

We had an appalling lunchtime experience yesterday (13.9.24). The lasagne was over cooked and burnt around the edges. The garlic bread pieces were rock hard due to being overheated. The service was very slow with a very long wait for food to arrive. The French barman was apologetic and was doing his very best but clearly understaffed. Fortunately it did not spoil our day out in Exeter, but we will not be coming to the White Hart again.

✨️came here for lunch on a Friday with some colleagues from work. Had the hunters chicken and the jam sponge pudding on the lunchtime menu absolutely delicious 😋 would definitely recommend the lunchtime menu as with a soft drink it came to about £12 which is bargain ! Ladies who served us were really nice and friendly. It's a proper old old pub which is great, perhaps haunted ?! 👻 definitely come here for proper pub grub 🍲🍮

I had a pleasant one-night stay at the hotel. The rooms were of a good size and the bathrooms were spacious. The restaurant and bar offered a good selection of food and drinks at reasonable prices. The food was delicious and the service was prompt. There was ample parking space available, although there was an additional charge of £5 per night.

Popped in for a drink with my dog yesterday and it was great. Really friendly.

We had slight difficulty on checking in as we asked to change rooms but Louise was really helpful and we were made comfortable and given a free drink while we waited. Conveniently located with a cheap car park and easy access to the city. The Cathedral is a few minutes walk away. We'll be going back.

The white hart is mow my favourite pub to visit in Exeter and I will definitely be back :)

Such good value for money. Its really close to the Quayside and the City center (5 minute walk to either). The parking is only £5 and the rooms are clean and have been really nicely updated recently. The staff were brilliant really quick and helpful and the breakfast was delicious. Cant fault it and i would have expected a much larger bill for the service we received. I've stayed a few times and its been great every time

Came in for food, had a 30% off voucher and it was great. Can't fault a thing. Pub has alot of character an staff are friendly

Great pie Monday. Really nice food. Friendly service. Everything you want from a pub meal

Excellent service very friendly staff and very welcoming. Our food was lovely excellent value for money. Would definitely be visiting again.

Great atmosphere! had a team building dinner here and the staff were very understanding and accommodating

Another great visit to this lovely pub,a definite place to go if you're in town

Loved the friendliness of staff and duty managers Loved the history of the place, but sad that it wasn't reflected in our functional but comfy room. Your beds were very comfy and although we could have done with a chest of drawers, the wardrobe was fine for our 2 night stay. You kindly provided us with a chair on request. Apart from the fire alarm going off at 2.10am, we slept well. We enjoyed our breakfasts and the evening meal we had. You are fantastic value for a town centre hotel. Good value parking too. Enjoyed our stay so much, we have already booked again for November for 3 nights. Thank you Brian & Kayleigh ( hope I've spelled your names ok).

It's a lovely place to stay, central location, good breakfast, nice staff, secret garden.

I have just recently moved to Exeter and my friend and I came to check out the White Hart. We walked in past the barmaid and stood waiting for at least 5 minutes. Other people arrived. When the barmaid deigned to serve she shouted from the till end of the bar 'whose next please '. When I said we were first she stood at the opposite end to us and shouted what did we want. Her whole manner was rude and unprofessional. She had long blind hair and a terrible attitude. Such a shame because I love the style if the pub

The staff were very friendly, great cocktails, the secret garden is a lovely place to spend time

Such a great olde pub. So much character, lots of rooms and nooks to sit in and good selection of drinks. Worth a visit.

Friendly staff, great beers, lovely food awesome beer garden.

Went with my partner. The food was amazing and the staff were very polite and helpful 5/5 deffo be going again

Went there for a special celebration with the family, Very disappointed with all aspects of our visit , didn't enjoy any part of it . Won't be going back.

Love the place, friendly, good management.

I have been a few times over the past few weeks , I work near by , so pop in for food and drinks after work , it really seems to have got better and better , the service has been second to none , always looked after and seen to quickly and efficiently, the manager (I think his name is Bryan? ) is an asset to the business, we see him looking after everyone and making sure that we, and everyone else, are happy and have what we need , we will continue to visit, as it really does make a difference to have such a lovely team looking after us.

Lovely atmosphere, friendly and helpful staff. Highly recommended.

Love this place, food is really good, decent prices too!

Great place, amazing atmosphere, lovely staff

Lovely pub the food was nice Kayleigh and Bryan were very warm and welcoming with a nice atmosphere

Popped in for a beer and a bite to eat whilst visiting some old friends in Exeter. Beautiful and extremely clean pub, cracking pint of moretti. You can definitely tell the pub is well cared for. Bryan and his team were fantastic and very accommodating. Was also nice to see several dogs around, it's always nice to see a dog friendly pub. Will definitely return when I'm next back in Exeter 😊

Came here for a work meeting. The function room was a good size and perfect for work meetings. The food was great and the host was accommodating. Recomend this place for food/drinks and anything work gathering related :)

Weather was too unpredictable to sit in the courtyard as we would do normally but plenty of space inside for the 5 of us. Friendly and attentive bar staff a big plus as was the food. Only negative would be only one hand pull beer on.

We had two lovely meals which were served quickly & efficiently. Our only gripe was we were too late to order dessert 10 minutes after 9. We ate at about 8p.m no one came to check if we were OK or clear the plates, we probably would have ordered dessert sooner had this have happened. This is in no way meant as a complaint & we will definately eat at the White Heart again. Thank you.

This hasn't quite gotten back to the place it used to be for food. Staff are pleasant and helpful, and the place is full of character, pity about the food.

Lovely atmosphere everytime I go to the white hart, the food is hot and well presented. Team fantastic

An enjoyable meal, with a Marston30% discount on our way down to St. Austell. Pay car park, this Is deducted off the main meal. Nice outside eating area if it's a nice day.

Nice place. Lots of rooms so that there are different spaces and atmospheres for whatever you're in the pub for. Mozzarella bites are great.

The food was lovely and the bar maid sally was super friendly and helpful

Another lovely meal and made to feel very welcome by Gabriel. He was very attentive and friendly

Was a little disappointed when we arrived for our booking to be told you had a power cut across the city and then had to go and get cash. Came back with cash. Sat down to order a drink to find out we could of just ordered on the app. So no need for cash. But went to bar and ordered food to use up cash. Sat for 40 minutes waiting for food. When your serving staff asked us what we had ordered. She then went to check at bar. Our order was taken. But because it was placed at same time someone was remotely updating system our order never made it to kitchen. So she apologised and went straight to kitchen. So further 15 min wait. I think manager came over and again said sorry and offered us a free drink. Which we excepted. When the food arrived the manager came over again and said to see him at the end for a refund on food. However we didn't go to bar after meal. As both myself and partner were happy with the apologise from both staff and the free drink. Plus the food was good when it arrived. Overall I think the staff did an amazing job all things considered and I felt they really cared about their customers We will be back again for food in the future. Thanks

Well worth a visit to this restaurant.

We were welcomed by a friendly bar tender who looked after us well. Food was delicious

Really enjoyed the food, overall atmosphere was really pleasant. Waitress was attentive to our needs and very friendly.

Building was beautiful, staff were amazing helpful, cleanliness was perfect. Few minor repair issues but nothing serious .. I do think marston's should invest more money into this hotel as it has a lot potential. I spoke with management and housekeeping staff, bar staff.. All of which, well informed and helpful... I loved the place, used to visit the bar when I lived in exeter... I'm aware that some peoples opinions may not be as favorable for the white hart but the world is also full of over sensative Karen's. I love my stay, it's staff, it's food everything and I was professional chef for 25 years who was near impossible to please.

easy atmosphere lovely food - perfect service will definitely be back and looking to stay next time as this place was perfect and very reasonably priced and very close to the city centre

Katie was really good and understanding - the food was perfect and all plates cleared as a result - no issues food served in a timely manner and very reasonably priced

Staff very helpful and friendly

Fantastic service. Fantastic food. Could not recommend this place more.

Went for a meeting and stayed in hotel, service was great the rooms were very good standard and food was good with a reasonable price point will definitely visit again

Lunch for 7 ladies on a recent Saturday. We made use of the 30% off main courses offer. Sally kindly seated us in the bar on the Hotel Reception side of the Hotel, which was a pleasant change. She also took our order at the table (usually we have to order at the bar). The food & service was good & we all enjoyed our meal & drinks. I would just ask for the bar to stock a zero apple cider. Apparently zero beer is available, so why discriminate against cider drinkers? I note you offer a good range of alcoholic ciders.......Despite this, we will be back. Thank you! 😊

Absolutely brilliant, food great service excellent fully recommended! Beautiful pub

Food and service good. But we were charged £13.75 for a meal package advertised in writing as £12.75. When we queried this, we were told that the price had gone up "in the last day or so". Sorry, but that is not good enough.

Have been a regular at The White Hart since meeting a tinder date here at the end of 2023. Although the date was a bit rogue, Sally was super great, lovely and service was spot on. Infact, I thank Sally for the success of my tinder date as her absolute spot on chat made my conversation with said date partially more manageable.. I have continued to come back to The White Hart purely because when I walk though the door, Sally knows exactly what I want before I do! This girl needs a raise! And an invite to the wedding!

Attended a private function (March 2024). The function room and adjoining dining room were just the thing for us. Our experience was enhanced by the great service from the team. Thank you Tom, Sally and Maisie; not forgetting Gemma who is the most hard working Manager/Receptionist and Host I’ve known. Well done all 👏🏻👍🏻

Great service by Sally. Warm and friendly.

I came in last minute with my daughter for an evening meal. Our waitress Sally was amazing and nothing was too much trouble. Will defo be popping in again with the rest of the family 😀

Eaten here on a few occasions and always had a nice meal served by friendly team The atmosphere is relaxed, the ambience is gentle and the history is beautiful

Great food, great service and an amazing atmosphere. Will definitely be coming back

Came in for a roast and it was amazing. Andy and Matt are amazing cooks and will definitely be back again

The manager at this wonderful old inn runs a tight ship. From the moment I arrived I felt well look after by all the staff, with attention to detail with regards to my room and breakfast. If you love historical buildings with traditional service with mod cons I can highly recommend The White Hart.

Brilliant pub Brilliant food. Went with 14 others, all meals arrived at the same time.

Lovely place with friendly staff. Great food too!! My partner and I pop in regularly for the atmosphere, yummy meals (at good prices), and even have made use of the function rooms. Definitely would recommend!!

A unique and old pub and hotel near Exeter city center and convenient to the Quay Car park. Food is of a high standard fo a chain type establishment