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4.5

Based on 310 opinions finded in 1 websites

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Nº 125 in 689 in Northampton

Nº 10 of 83 British in Northampton

CUSTOMERS TALK ABOUT DISHES WITH..steakroundpizzachickencookedfishroast
Score
OpinionsNoteTripAdvisor3104.5

comment_iconOpinions

Great pub clean tidy .Very busy and the staff were really polite even when they was rushed off their feet. Love the idea of a games and books area to keep the little ones entertained even things for the adults too . Lovely pub

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Joanne . 2024-11-03

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Food has been cooked to perfection, lovely customer service. I believe it may of been Jemma that cooked and the other staff delivered with perfect customer service. Will be back again!!

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Dem B . 2024-10-21

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Comfortable atmosphere, disabled friendly, staff pleasant. Buttermilk chicken, bacon and mayo ciabatta with rosemary sea salted fries was really fresh and tasty. Thank you.

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lobat . 2024-10-18

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The burger with the BBQ pulled bork is absolutely stunning, been back a few times to get it, big mention to the girls in the kitchen making the loveliest food, would recommend anyone and their family to come here. Will definitely be returning soon.

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Ethan D . 2024-10-10

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Ordered roast dinner and it was disgusting. Vegetables were undercooked. Turkey was mushy. Aneamic roast potatoes. Rock solid stuffing. I could not eat it and waited for a member of staff to come over to ask if everything was OK so I could say how bad it was but this didn't happen. So I left my dinner and it took an hour for them to collect my plate and they didn't even ask if everything was OK or make eye contact. Sidenote: Most of the menu was out of stock and the pub was pretty empty and cold. I will not be coming back here to watch the football and have dinner again.

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Lilacmoonstar . 2024-09-29

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My visit to the White Elephant was an lovely experience on Thursday evening, bar service by Chloe and Sophie. I will definitely be returning. Thank you

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bev . 2024-08-24

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Food was lovely. Especially the hunters chicken and halloumi fries. Great service and atmosphere. Staff were so helpful and kind. Thank you, I will be back again!

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Janine L . 2024-08-21

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My partner wanted to pop in for a quick glass of wine. She gave me a hug at the bar and the barstaff immediately started talking about us and pointing fingers. Confused my partner ask what is the matter? They said I looked drunk so we're contemplating whether to serve us. That's when I said I am not drinking because I have work. They then kept talking between themselves and still pointing fingers at us? 10 minutes later they came out with the glass of wine. My partner confronted the manager which apologised however the deed was done Never be going there again . Shocking service.

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Anthony P . 2024-07-26

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Oh dear !! For a National pub chain this is woefully short of the levels of acceptability . The staff are struggling to keep this place alive . This reflects exceedingly poor Area Management and Central management from Bury St Edmunds head office . Where do you start . Selection of drinks in short supply “cos the delivery hasn’t come today “ Food delays cos there’s only one fryer working in the kitchen so food prep limited Tables dirty so we offered to clean - “ cleaner told me she’d done them “ “Not sure where the ice buckets are “ Even hand soap dispensers in men’s and ladies toilets were both empty. Toilets are disgusting and in poor state of repair . Apparently they haven’t had Fish and Chips on the menu since 26 May 2024 as it never gets delivered !!! What ???? All these issues are management of the pub and involve to a great extent investment . That then tells you something how they are running Greene King pubs these days . Swerve this place . I’m sorry to say this . We came away feeling we should be compensated for patronising the place . By the way we spent over £200 with friends so we should be regarded with respect . We wish .

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Pal . 2024-07-18

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Great pub! Sophie is an absolute diamond! Sorted the pool out for us and is on her A game 24/7. Give the girl a pay rise instantly for her hard work and dedication. Legend!!!

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Ben mack . 2024-07-17

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Oh my god. The worst meal I have EVER had. The children's burger was so stale and hard we couldn't cut through it with a knife! The beans had been nuked so much they were like bullets. Garlic bread was stale you could barely bite through it and the mash again had been nuked in the microwave it had gone all crispy... My 3 year old and baby who usually eat anything didn't even touch it and that's saying something. My chicken and chips again were so stale and tasteless. Items were forgotten and whne I asked about them I was asked to pay... I already had. Even the brownie desert was stale, how does that even happen? Dont waste your money. I spent £32 and feel totally robbed. The staff must know how vile the food is as they didn't even ask if everything was okay.. Had they then I would have told them. AVOID. Tip to the manager... Teach the chef how to cook and bin the overused microwave.

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JMay . 2024-07-03

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I took advantage of the senior 3 course meal. 3 days in one week. The first day was great. Adequate size portions and fast and friendly service. The second day the service was slower but staff apologised for the wait. The food was ok but smaller portions. The third day after ordering we were told our choice was unavailable so ordered the Scampi. Waited 35 minutes for the first course and when it came ,sent it back. Dressed salad garnish was 3 undressed rather tired looking lettuce leaves 3 tiny chicken strips and no dipping sauce.We were told it didn't come with the sauce we ordered. It came back looking as it should. Scampi came in good time and I guess 5 pieces is ok for a senior meal. Piping hot too. The Pudding was on time and tasty if a little over chocolate sauced. I think they were trying to make up for the salad.

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Paul K . 2024-06-07

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Ate round there early evening today,limited choices,no cheese or eggs,food delivered was substandard,unlike this establishment in the past.you need to up your game!

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FarAway28991329580 . 2024-05-26

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New menu is good and has some nice treats. Thanks Joe for samples will be ordering soon and well done to Sophie and Caitlin for clearing up!!

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Jay . 2024-05-07

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Love this pub! It has a fantastic, friendly atmosphere - the staff and regulars are wonderful. Great beer too. Highly recommend!

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Keith K . 2024-05-07

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The toilet are dirty and not clean toilet paper are on the floor and glass has not been picked up and messy place untidy counter

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Odyssey37067439048 . 2024-05-04

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We went to the elephant for drink and dinner. It was really lovely. Very friendly very efficient. Dinner was very tasty. Will definitely be eating there again

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Helen P . 2024-05-02

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Excellent food. EXCELLENT service.you catered for a large pre wedding party, with an extremely already busy pub. Well done you

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stuart b . 2024-03-01

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Nice atmosphere,good food. Pub is a welcome treat for family and friends to visit. It is the nicest I have seen this pub in many years.

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tony r . 2024-01-27

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This pub has had some brilliant things on over Christmas, my daughter really enjoyed the breakfast with Santa it was lovely. The food is always lovely, good portion sizes for the value! Some lovely staff. We really enjoy spending time in this pub

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Gabi W . 2023-12-30

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Really lovely pub. Great food and service really good value for money. Very friendly pub landlord and girlfriend. Will definitely visit again.

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Sightseer66273614453 . 2023-12-27

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Our group of 5 had pre-booked the 4 course Christmas Day menu. We paid a deposit and submitted our food orders weeks in advance. The staff were friendly and the pub has a nice atmosphere. Our overall experience was unfortunately very bad. We waited almost an hour for starters and then (due to some kitchen issue) we waited almost another 2 hours for the mains to arrive. The turkey portion was tiny. We'd had enough of waiting by this point so decided to skip dessert and just get the bill. The front of house staff did their best and were friendly and helpful throughout. Unfortunately we shall not be booking our Christmas meal here again. At £54 pp (excl drinks) it is very expensive for the amount and quality of food you actually get.

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Ifty1987 . 2023-12-26

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We chose to have Christmas Dinner at the White Elephant this year, although we do not often use the pub we thought we would give it a try. There were two sittings available and we chose the earlier one. The greeting on arrival was very warm and welcoming and the staff throughout the whole day were perfect. There was no rushing us to eat, we we’re allowed to take our time and enjoy our food and drinks, in fact we stayed for hours! There was another table who seemed to want to eat faster, so maybe if you wanted a quick Xmas day dinner this wouldn’t have been for you but we loved it, and will be booking again next year.

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Phil J . 2023-12-26

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We went to the bottomless brunch yesterday and was highly impressed by the selection of food and drinks. Kaitlin was my point of contact for the afternoon and she really did a great job of looking after us!! Thank you!

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Jodie G . 2023-12-24

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Great afternoon. Food was great, Lots of drinks choices. Caitlin is the best waitress ever she deserves rise! Best service ❤️

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Annabel S . 2023-12-23

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Came for Christmas Eve Eve bottomless brunch with my girl friends and Kaitylnn was an amazing hostess, made sure we all had our food orders and our drinks on time. Any dietary restrictions was never any issue and we all had an amazing time!!

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emilya0502 . 2023-12-23

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Caitlin was amazing, we had such a fab time, Food was amazing and lots of drinks! Thank you so much!!

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T3325DSamyt . 2023-12-23

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Great place and definitely one to be going to if you like things such as pub food and small plates. If your in Northampton give this one a visit

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Baylie F . 2023-12-17

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Went to The White Elephant last night for our staff Xmas do. Buffet for 30 people was great, food and service fast and efficient, and tasted great! Staff were great despite it being a very busy night! Drinks offers are also good value, on a Friday. Throughly recommended and will be back! They even put the football on for me!

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Andy H . 2023-12-09

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Love this pub.. been drinking here for a good few years now. Since the arrival of new landlord and landlady (joe an Co) he has turned it into how a proper pub/restaurant, how it SHOULD be, staff are great service excellent, never seen it so busy in years..restaurant never stops weekends. no waiting for food, on time all the time. Proud to call it my local

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paulrG8174VG . 2023-11-27

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Three of us ordered meals one turkey with extra Yorkshire pudding, lady brought meals out she was not in the pub uniform, said “ you’re extra pudding is on that plate pointing to the beef meal “ then said “ so there it is !!!!!” Get it yourself shrug , Dreadful attitude! She should have brought a new one how does she know the person having turkey is not allergic to Beef !! She was most unprofessional!! Disappointing:( Usually it’s nice in there and food usually nice , please think about your attitude in future!!!!

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Maps45757133737 . 2023-11-12

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Lovely pub, great night out with friends and family for drinks, great entertainment, also very friendly, highly recommend

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Flyer02958288617 . 2023-11-08

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Popped my head in as needed some help regarding a gift card. The gentleman behind the bar was extremely helpful and sorted me out. I definitely recommend and commend the barman 29/8 15:15pm. Definitely recommend and a big thanks to him 😀

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579grayp . 2023-08-29

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Excellence spot for a get together with friends or family, good hidden garden and staff all friendly. Really good night out and after 8pm had two for one drinks as well.

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nickrE3982BL . 2023-08-27

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Great historic pub, good food and the staff are fantastic. Never a big fan of Northern Soul until tonight ! We will definitely return.

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richarde2688 . 2023-08-19

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Came here for a family meet up. What a surprise it was ! We had such a great time we felt compelled to leave a review. The building is so historical on the outside.. a real landmark. Inside was really bustling and busy and the...

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andrea e . 2023-08-19

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Such a great pub, lovely beer garden and lovely staff too. Prosecco was a bargain , 2 glasses for £6 . There is a great atmosphere. Love the little touches around the place . I believe they are putting on lots of events, we will...

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U5860HYjanep . 2023-08-07

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Meal not bad, service terrible. Used my Blue Card discount card only to find out meal would have been cheaper without card - not informed by staff. Will not return.

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nbrown700 . 2023-08-07

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Came in yesterday for a meal with my wife, niece and her son. Had the fish and chips and the southern fried chicken burger. It was spot on, Donna couldn’t do enough for us - so attentive, even brought a jug of water and some...

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James B . 2023-07-18

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Took my dad here for a Father's day lunch and was so impressed. The staff were really welcoming and friendly, and the food was delicious (we had roasts and a burger, all cooked perfectly)! Great range of alcohol free drinks too. Looking forward to going...

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Martha G . 2023-07-13

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We had a lovely meal and drinks at The White Elephant last night It was excellent. My husband had a mixed grill I had Sunday roast. Really tasty, good value for money, very friendly quick service. Good choice on the menu. Extras if you wanted...

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Helen P . 2023-06-19

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We had a brilliant meal the staff were very accommodating had the option of sitting outside in garden or inside. We will be going back again soon.

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Noreen R . 2023-06-17

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Had lovely service from the bartenders, so helpful, smiley and polite! Brilliant prices and the alcohol free Thatchers is great! Also had a roast dinner, cooked to perfection. Can't wait to come back!!

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Sinead T . 2023-05-21

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The barmaid was excellent and helped out as much as she could no fault in anything she did. Now for why the 1 star, the food turned up and when tasting it there was very luke warm veg the Yorkshire was cold and the meat...

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johnbV151MZ . 2023-05-14

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Thank you Donna for an amazing coronation afternoon tea, you and your team went above and beyond to make sure we had an amazing experience the tables and decorations added a touch of class to the occasion and it was nice to be able to...

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louisekings1966 . 2023-05-06

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very good customer service, presentation and food was amazing! would definitely come back and recommend to my family and friends

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molly r . 2023-04-21

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Unfortunately when we went to the bar the bloke Said they had stopped doing the food by the time we ordered I wasn't very pleased

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558ruairih . 2023-04-15

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Popped in tonight as we always do before a curry ( 8 of us), stood at the bar as we always do for 2-3 pints before heading for a curry but the apparently manager asked us to sit down as we were loud, we are...

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Y8892QVjasonw . 2023-03-30

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I visited the White Elephant to grab a quick drink and a bite to eat, food was quick and service was spot on. The real delight was the hidden garden area at the back wow! I think iv just found my new beer garden for...

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Jamie H . 2023-02-15

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The food was so over cooked the pie was black on the top , the sauce that came with the chicken was solid .a lot of the the menu was unavailable. Would not eat here again

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eileent930 . 2022-12-28

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I wish all pubs were as friendly and welcoming! The food is fantastic and the staff are incredible, never had a bad experience here as everyone is so kind and lovely, thank you team white elephant for always being a friendly face and a great...

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749avap . 2022-12-22

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Great pub awesome staff really glad we came here Lillian was amazing looked after us and made sure we had a good night, would employ her at a higher level if I owned a pub 🧐🧐🧐

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GrandTour19219027368 . 2022-12-20

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Fantastic night we had for our work party. Really lovely food and James our waiter was brilliant very accommodating. I had the steak, it was delicious - cooked to perfection thank you chefs! Love the food here. Highly recommend.

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maddierosee_x . 2022-12-18

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Sitting here this evening...its a quiet family pub with a tad of sassiness/ classy. Has at least four flat screens to watch footie on mute & music playing. Friendly bar staff. Modern Christmas Dec's. Popped in as I'm in the area for a few days...its...

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Lesley E . 2022-12-12

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Excellent service and very accomodating, food was good although yorkie puds where a bit flat! But other than that a great time

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K6216RDfionaw . 2022-12-04

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Popped in for some food before the fireworks. Chicken tacos with extra chilli were absolutely fantastic. Reasonably priced for standard pub grub with great service and polite staff!

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Tonyjyoung . 2022-11-05

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Me and my mate came for a catch up and decided to have a few pints of Madri and the 5 small plates for £19.50. Pints were on point and the food hit the spot, cheers to Ali, Gabi, Donna and Lyndsey!

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P3079NTjamess . 2022-10-20

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Came in for the first time this evening with my partner for a meal as we are new to the area! Becca was incredible she delivered our food and checked back to make sure everything was ok. Extremely friendly and polite - she is a...

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Holly L . 2022-10-15

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A big thank you and shout out to James who was very pleasant and helpful when I initially phoned to check on timings for breakfast. When my friend and I got there , he was warm and welcoming . He made us feel very welcome...

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Gail C . 2022-09-11

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Great service and amazing food! Very welcoming place 100% recommend and will 100% be visiting again! X

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Mw2525 . 2022-09-06

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this is the nicest place i’ve ever been and don’t even get me started on the food . absolutely outstanding food , quick service and also it’s dog friendly! they also have a beer garden outside where u can eat and is beautiful. now my...

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Libby_wardx . 2022-09-06

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Quite a frequent visitor to this pub as live local, sometimes for food with family, sometimes just drinks. Came in on Friday evening for a couple of drinks and clearly picked a bad day. Only one, occasionally 2 serving the bar and long waits to...

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wadey97 . 2022-09-04

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I came out with my partner to relax and get away from the grandchildren for a little while. 10 minutes to be served by the chief at the bar who appeared to be on his own, and the pub like a kids playground with children...

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G8312THmikep . 2022-09-03

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Made a booking for my mum's 65th birthday and we were blown away by the service we received! I first spoke with Lyndsey who helped me organise ordering food etc as our party was quite large (20 people) Lyndsey was very understanding and accomodating when...

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michaelabhoward . 2022-08-29

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Want to say a big thank you to Shan and Nas for the amazing service we had tonight, our family from South Africa came to visit and we definitely were not sold short! Nothing but good food, good desserts and shots!! Unfortunately hearing them being...

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19kim68 . 2022-08-01

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Visited with family who live close to the pub. Nice to sit out back in the warm weather. Good food, especially the pies ....Real pies not just put pastry on top! Looked after by Donna and two other very pleasant bar team.

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smkerridge2017 . 2022-07-23

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Donna and team are excellent. They went beyond to make our family lunch great. The board games, great food and atmosphere mafe the time disappear.

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Galactikombi . 2022-07-23

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Lovely Sunday Roast with my daughter. Good selection of vegetables and plenty of meat and crunchy roast potatoes. Will definitely be back.

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Tracy S . 2022-07-10

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White elephant isn’t too far from where I live and so whenever I’m with people it’s nice to just take a stroll there and sit down and have a drink and some food. We ordered a few starters and 2 chicken and bacon wraps. To...

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Anjummy . 2022-07-07

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Once again an amazing trip, to the white elephant with my family, Amazing staff, Tyler was so helpful when we had an issue. Came over sorted it out for us straight away, made us feel so welcome, Ellie are waitress was a loverly girl, who...

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V3416POrachelb . 2022-07-03

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Chloe was amazing couldn't be more helpful very welcoming 😊 recommend the food so fresh and lovely atmosphere

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550lesaj . 2022-06-25

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Went here for Father’s Day meal with the family. Really good food and service. Also dog friendly which was a bonus. Donna, Bex, Ellie and Lillian were amazing :) Thank you so much.

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Chelsienield . 2022-06-19

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We came in for a spot of lunch to celebrate Father in law & hubby's birthdays. Welcomed with smiles, wishes & great service. Our food was prompt, & delicious. Donna & her team were attentive & cheerful for a dreary weather day. Thank you for...

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297stephieh . 2022-06-05

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Have lived near here for 49 years but never been in! Often stop outside at the traffic lights and noticed the dog friendly sign. A showery day so decided to try it. Not many customers on a Wednesday lunchtime but Donna served us and she...

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Anthea R . 2022-05-25

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Food and service very good and good value. We had 2 mains for £11.49. Staff very helpful and personable.

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79lynnp . 2022-05-17

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All staff were super helpful today from bar staff to waitresses. Sunday lunch was perfect would 100% recommend coming, great atmosphere!

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kellyaB3801HC . 2022-05-08

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The White Elephant is super close to our home so in order to get the kids out for something a little more exciting than a standard trip to the park during the school holidays, we popped in here for lunch before our park trip. The...

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Alix T . 2022-04-05

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Had a lovely family meal, tasty food served efficiently on a Monday half term evening. Kids and wife n me we all thought very good all round, thanks to all the staff.

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ReggaeRaymond . 2022-04-05

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We came for Mother’s Day and it was great! Amber our waitress was super helpful and full of bubbles, she made sure we was well looked after. Also naz and Tyler on the bar very helpful while ordering food and drinks, naz was very funny...

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RACHBOW1993 . 2022-03-27

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Everybody was of so much help. Tyler and Amber in particular were really attentive and helpful. Made us feel very comfortable. Everybody there was welcoming and very characteristic.

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alisa-toney . 2022-03-20

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The best part of our evening was Robert his service to our table was great we all had a laugh and the food was great as well thank you white elephant defo recommend!!!

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JAKE2468123 . 2022-03-13

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Quick service, Lovely steak and ale pie, good selections of beers and friendly staff, would recommend

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U6289XGwilliame . 2022-03-10

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Great food, service and the pub garden is great. They also gave us a water bowl for the dog. Win win in my eyes. We will be back

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Eno89 . 2022-02-19

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We had a fantastic festive fayre meal at the white elephant. Our orders were taken in advance of our booking and all of our food arrived promptly without us feeling rushed. All courses were really tasty and for £17 it was well worth the money....

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477rachaell . 2021-12-16

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Top notch drinks, top notch service, especially from that sweet caramel delight behind the bar! Thanks!

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chickennugget100 . 2021-11-23

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Lived in Northampton for over 30 years and never stepped foot in here but wish I had. Fabulous staff (didn’t get all their names but Becca stood out although all lovely). Lovely food, modern place, great atmosphere

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sweetcheeks001 . 2021-11-22

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Came to white elephant for an anniversary drink and meal staff are great and Katie the barmaid was so upbeat and helpful and so caring ,food was great and drinks superb 10/10 for all round food and service

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165shawnn . 2021-10-22

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I work away and eat here most week nights! All I can say is the menu is really well labelled (as it should be) vegetarian with a V and VE for vegan. I've never had a problem! Most Vegans would know this!

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N1831RXwillb . 2021-09-29

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Surroundings were very nice in the outside seating area. I am vegan and there was only one option left on the menu as they did not have the vegan pie. I asked them to replace it on the plate for the other hallumi option. Which...

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deborahmL9912DV . 2021-09-26

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We went here last night for a bite to eat, I used to come here a few years ago but it went down hill, I am so glad we decided to give it another chance.The staff are incredibly friendly , the pub looked lovely with candles on all the tables and the music that was playing great.We went to meet a friend we hadn't seen in quite some time, while there we decided to order soon food , we were not disappointed, the food arrived promptly and was lovely, I had steak which was cooked to perfection, my husband had the Katsu Curry which he enjoyed and our friend had a few of the small plates , I had a try of the squid and it was lovely .The pub itself is nice and cosy, they had football on that evening but there was section of the pub that just had music if you didn't want to watch the match which I though was really good, they also have lots of board games dotted around for people to play which I thought was a nice touch. They also have a huge selection of Gins that I am looking forward to trying!! I won't be leaving it too long to return, great pub, great food and friendly staff, what more could you want

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Lyndafk . 2021-09-23

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Perfect service, very very friendly members of the team and the food was absolutely superb, we ordered a ton of tapas style dishes and very single one was perfection. Compliments to the chef and the lovely lady with blonde hair who was the absolute perfect...

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131barryw . 2021-09-17

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Haven't visited the White Elephant for quite some time due to some poor experiences in the past.However I'm glad I decided to try it this time! Under seemingly new management this place has totally changed. We visited on a Friday night and the pub felt cosy, nice lighting and a nice upbeat level of music was great.I had the new canopy ale which was suggested by James and tasted excellent, they know how to keep their ale! And my wife had a good range of gins to choose from.We we're only planning on staying for a couple of drinks but we took a look at the new menu and the small plates looked so good we had to try them.We went for the chicken tacos, squid and fish sliders. All were cooked really well and presented beautifully, the squid coating was very tasty and cooked nicely so well done to the chef! Great service and attentiveness from Kasey really made us feel welcome. The manager George was working hard to make sure everyone was having a great time and even had time to stop and chat to us which was nice! The staff are a real credit to this place!We can't wait to come back and I can't believe we waited so long to return!

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gregrobinson74 . 2021-08-22

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I've been back as a regular ever since restrictions have changed, it's good to be back, great food and drink,, fantastic make over, and outside eating area brilliant ..then there's charlie the barman none stop making sure all customers are satisfied, his sister Katie works...

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paulrG8174VG . 2021-08-22

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George & team couldn’t have been more helpful. Dog friendly and accommodating decent grub/beer too! X

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912philipj . 2021-08-22

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Great experience. With Charlie and Kasey they really looked after us great service and very good customer service.made to feel very welcome will defiantely will be returning

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shanekQ6961KJ . 2021-08-18

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Visited this pub a couple of days ago with some friends. The food was excellent, and the service was outstanding. We were served by Charlie and Katie, who made us feel extremely welcome, were incredibly polite and friendly. I would 100% recommend, and will definitely be returning soon.

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H2797EDkarla . 2021-08-18

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Came in with the lads for the united game, they keep the drinks flowing and the food was great. The staff took good care of us, especially becca who was a good laugh and a great server. Will deffo be coming back for more football games.

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Z4351APjamest . 2021-08-18

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My husband and I were staying in the area and decided to visit for a spot of lunch. We ordered two lasagnas and they were perfect. Katie was serving us and was extremely helpful when we were trying to find something to do in the nearby area. She did everything she could to try and find something for us to go and do, which we greatly appreciated. Thank you for the lovely visit, hopefully we’ll be able to come again soon.

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janesM8379FP . 2021-08-18

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We live very close and often visit weekly with our two children. The staff can’t be any more welcoming.Great food at a very good price.

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joepanter . 2021-08-17

MORE AT TripAdvisor

Visited twice in one week for food and we couldn’t fault it. Great service and polite staff and all reasonably priced. Food was great and the selection is really good for a pub. The pie was cracking and the Sunday roast really good. Highly recommended

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Tonyjyoung . 2021-08-15

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