Based on 179 opinions finded in 3 websites
Based on 179 opinions finded in 3 websites
Opinions
Ordered a load of food over the weekend and waited in total 2 hours and 10 mins before it arrived. But when I rang up after an hour after I ordered it, they said it was in the car on the way too me. So as you can imagine I made a phone call every 15 mins after he said that asking where is was. Only for them to stop answering my calls. I would honestly keep away. The food was hardly cooked when it turned up and felt like it actually was sat for over an hour in the car.
Traveling Tourist . 2024-08-19
MORE AT Google
Great tasting fish and fresh chips. Love their social media too so give them a follow for deals. Their any pizza, any time any size is well worth the money
Addison Kox . 2024-08-16
MORE AT Google
Lovely food especially the pizzas and friendly staff
Beth Rigden . 2024-08-16
MORE AT Google
Ordered a portion of medium chips, were okay but not the best quality or taste. Server was friendly but just gave off odd vibes, I struggle with social anxiety so could’ve just been me overthinking it. Again food wasn’t the best so will only use this place as a last resort.
Crow . 2024-08-11
MORE AT Google
As a Northerner living in the South, I am very picky when it comes to my fish and chips. Until I stumbled across the Whitecliffe on the JE app. I live over 2.5 miles from the shop and the food is always piping hot, batter is crispy no skin on the fish, the small portion size is more like a large (for me anyways). Today I ordered a buttered bap, which came toasted. You have outshone yourselves Whitecliffs. Now, if only you did scraps! 🖤🖤🖤
Jayne Flood . 2024-08-06
MORE AT Google
Not as good as previous visits. Late by 20 mins, had to call restaurant to enquire as food was marked as delivered when it wasn’t. Brushed off with ‘driver just leaving now’ and did arrive within 10 minutes of this call. Food temperature was actually still fine, although saveloys were disappointing. Poor quality and tasteless and Luke warm only. Fish really nice as always but 3 poor quality, not-hot saveloys at approx £8 (chips extra!) for the OH did not go down well! Shame :( used to be 5*!
Joanne . 2024-08-06
MORE AT Just Eat
Large fish and chips moldy all oily tasted disgusting don’t order from there worst place to order
Mirga Josko . 2024-07-28
MORE AT Google
Best fish and chips we’ve had in a long time! Will definitely be reordering
Charlotte . 2024-07-24
MORE AT Just Eat
love the meals, delivery always good well done 👏
Mark . 2024-07-20
MORE AT Just Eat
Food good as usual. Disappointed that an item was missing. Delivery of missed item very quick.
Arnella . 2024-07-15
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Food was great! Apart from the Pukka Pie, it was rock solid like it had been sat all day and was unable to eat it, the pie was what I most looking forward to as well!
ALEXANDRA . 2024-07-13
MORE AT Just Eat
First time I've used this place as just moved from herne bay the cod is lovely, the batter is crispy. the Chicken Meat Kapsalon is lovely first time I've heard of this and tried it. the price is alot cheaper aswell compared to what I was used to pay.
Brandon . 2024-07-06
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I am 14. They didn't give me enough change and thought it was very funny. The tone they used to talk to me was unacceptable. They pointed out my acne which i am very sensitive about and asked me if I had skin problems and that i need it sorted out. they told me this whilst laughing, who would treat a 14 year old boy like this its disgusting. i went home in tears and now feel even worse about my looks. food was also disgusting. not coming here again. when i comfronted them about it with my parent they laughed and did not care. not professional at all.
Alfie . 2024-06-29
MORE AT Google
Absolutely disgusting behaviour refuses to give my son his change who is 14 and then says he is ugly, spotty and needs to sort his face out he is the kindest sweetest boy and they made him cry so much
Emma champion . 2024-06-28
MORE AT Google
Perfect! Thank you. Recommended
Claire . 2024-06-24
MORE AT Just Eat
Great chips but burger was rubbery!
Philip . 2024-06-21
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No stars for an inedible meal. 1 Cod and 1 Rock ordered. 3 thin pieces of unidentifiable fish received. Not flaky like cod and no long bone which you have in Rock. Thin soggy batter on fish and onions. Chips were not outstanding. We have never ordered a meal that neither of us could eat.
Kathy . 2024-06-14
MORE AT Just Eat
Ordered via the app. then discovered I'd made a mistake on my order but they were very quick to sort it out and deliver on time. Really good service..
Helen . 2024-06-14
MORE AT Just Eat
Lovely hot fresh pizzas , the chicken doner pizza is gorgeous
Adam . 2024-06-14
MORE AT Just Eat
Good food but delivered wrong pie
James . 2024-06-12
MORE AT Just Eat
The largest fish and chips i have ever had, amazing value and quality
Martyn . 2024-06-07
MORE AT Just Eat
no salad in wrap and no choice for sauce in wraps
Angela . 2024-06-03
MORE AT Just Eat
Always delicious food, good at keeping to or before delivery times and the food is always hot when delivered. Never had a bad order.
Toni . 2024-06-03
MORE AT Just Eat
Quite disappointed. Been a loyal customer for years, i called to advise I was unhappy with a item i ordered, whoever I spoke to had no care, no customer service and just responded with ‘ okay ‘ pretty much the whole call so had to disconnect, not even a apology? Do not order kofti kebab wrap, £10 and it just has meat in which was dry, no sauce and no lettuce and quite a small not filled wrap for price. Daylight robbery and had every right to not be happy with the item. Rest of food was okay.
Emily . 2024-06-02
MORE AT Just Eat
lots of batter and very little fish
Marion . 2024-06-01
MORE AT Just Eat
I ordered children’s cod and chips, mushy peas, pickled egg and a can of Diet Coke. I received 3 x cod bites with a lot of bones. Even the children’s cod bites and chips has 4 x cod bites! However I ordered the children’s cod! Really really disappointed and I won’t order from there again. I have requested a refund via Just eat for the £7 (which is the cost of the cod and chips that I paid for and didn’t get) I have a photo of what I got too.
Jillian . 2024-05-31
MORE AT Just Eat
ordered for 8pm turned up at 7.15pm before I was even home
Donna . 2024-05-31
MORE AT Just Eat
food was horrible chips looked very poor couldn't eat them and the fish tasted horrible and for £7,50 not worth the mo ey will not be ordering from them again
Anne . 2024-05-30
MORE AT Just Eat
fish and chips wasn't fresh. looked and tasted like Heated up left overs from the day before I'm assuming as I put in an early afternoon order. the ice-cream was warm and took 4 hours to freeze. I threw mostbof ot in the bin and had soup asci want well enough to go out.
Kathy . 2024-05-23
MORE AT Just Eat
Meal arrived cold 3 meals all had to be thrown away very fatty, more batter than wafer large fish, batter undercooked very fatty chips covered in black bits and skin won’t be ordering again
Pam . 2024-05-21
MORE AT Just Eat
The ice cream was melted. The chips were too big, not tasty, the chipss tasted like they were microwaved. Pizza with a strange dough, tasteless and strange consistency.
Kam Mis . 2024-05-20
MORE AT Google
There was an error with our order however, the food was promptly replaced and we all had a lovely meal. Thank you.
Paula . 2024-05-18
MORE AT Just Eat
food was really good just forgot to deliver our drinks
Shane . 2024-05-17
MORE AT Just Eat
Perfectly cooked, piping hot and delicious
Claire . 2024-05-17
MORE AT Just Eat
I ask twice this week for the salad and dance separately but I don’t think you’re staff can read the order I be going else were
Linda . 2024-05-14
MORE AT Just Eat
Portion sizes are tiny and absolute rip off considering a large is nearly a fiver and the chips were anaemic and under cooked to the point they were too hard to eat.
Jodie . 2024-05-13
MORE AT Just Eat
Iv been using this place for a few years now and iv never really had a problem as such and if I had a problem it was a small problem as I have never once complained BUT!!! tonight I orderd cod and chips and a bottle of coke and thay deliverd but forgot the coke and I phoned and thay sent it straight back out and that was fine so I went into the kitchen opened the box and I was in shock how there was so much oil that there was no way I was putting any of that in my mouth!! so I picked a chip up and broke up in half as thay was so white and didn’t look cooked and I see there was still hard potato in the chips so I then noticed the batter around the cod looked very pale and didn’t look cooked and so i picked it up and the cod was falling apart so much it was in piece’s so I grabbed abit of batter and new it was not fully cooked so I phoned the restaurant and was refused a full refund and so i accepted the replacement well when that turned up it was also bad I have actually added photos if you go take alook and after the stress and not having a nice meal I will never use this place again
Flower Power . 2024-05-08
MORE AT Google
Disgusting sausages were cold and mushy
Melanie . 2024-05-08
MORE AT Just Eat
Delivered quickly, all hot and fresh as usual never have any problems. Polite delivery guy. Thankyou.
Demi-Louise . 2024-05-07
MORE AT Just Eat
although the food was nice. I ordered cod and received plaice. I ordered tartare sauce and received garlic sauce
Sue . 2024-05-06
MORE AT Just Eat
Chips really nice. Fish was succulent and fresh. HOWEVER the batter was inedible. It tasted like it was cooked in old oil and that flavour was overpowering. Plus I ordered a chocolate fudge cake that didn't arrive.
Victoria . 2024-05-06
MORE AT Just Eat
Chips really nice. Fish was succulent and fresh. HOWEVER the batter was inedible. It tasted like it was cooked in old oil and that flavour was overpowering. Plus I ordered a chocolate fudge cake that didn't arrive
Victoria Packman . 2024-05-06
MORE AT Google
Hi the fish did not taste right & doesn’t smell right. Really disappointed
Isobel . 2024-05-05
MORE AT Just Eat
the fish and chips were lovely really enjoyed it very much and very good service thank you very much from .Roy
christopher . 2024-05-05
MORE AT Just Eat
First time we have used Whitecliffs and it won’t be the last! Was delivered on time and tastes lovely. Portion sizes just right and not too greasy. Perfect! Will definitely use again.
Cheryl . 2024-05-03
MORE AT Just Eat
didn't get all the food we order
Shane . 2024-05-03
MORE AT Just Eat
cod was cooked to perfection. batter nice and crispy. lovely food. thanks guys
Sue . 2024-04-30
MORE AT Just Eat
It was cooked to perfection and the chicken shish meat was really tasty.
Kelly . 2024-04-27
MORE AT Just Eat
Forgot part of my order and by the time the curry sauce came the rest of my food was cold. Disappointed this was 2nd time now.
Ellen . 2024-04-23
MORE AT Just Eat
As always a great fish supper, good fish nicely cooked and delivered super fast. Well done.
Bill . 2024-04-20
MORE AT Just Eat
Another great meal but too large for a small eater pensioner xx
Sue . 2024-04-18
MORE AT Just Eat
very good sized portions and good quality food fish had no bones and bater was soft but not soggy, delivery guy polite All in all great wil buy again
Jason . 2024-04-17
MORE AT Just Eat
It's was Very fresh cook.Nice nice balanced food.And the price is not too high as well
Martin nazrabi . 2024-04-17
MORE AT Google
will definitely order a gain first time ordering from this chip shop and was absolutely gorgeous
Andrew . 2024-04-14
MORE AT Just Eat
Late a couple of times now by over an hour! and didn’t turn up at all once so won’t order from here again.
Maria . 2024-04-12
MORE AT Just Eat
the battery on the fish was bright orange and not crisp it was smooth.and soggy ,the fish inside was lovely the batter let it down, I have never seen batter like it I've thrown it away,
Christine . 2024-04-12
MORE AT Just Eat
Food was almost an hour late, with no communication, food was tepid and the kebab was burnt, all the food was inedible and went to waste.
Jade . 2024-04-11
MORE AT Just Eat
Rang and was told they sent to wrong address
Sian . 2024-04-06
MORE AT Just Eat
Lovely hot food, proper chip shop chips that aren’t cold. Ordered a few times, very good always lovely 😊 decent kebabs
Vicky . 2024-04-01
MORE AT Just Eat
There shop is an mess looks like the rats don’t even want to know disgusting 🤢
Kaitlin Day . 2024-03-30
MORE AT Google
Food was lovely. Have ordered a few times now and been very nice every time 😊. Food delivery time for order was running a little bit late but got here not too late.
Vicky . 2024-03-29
MORE AT Just Eat
did not deliver our curry sauce when phoned we got a mouthful and saying its on way food was almost cold and they didn't refund our money so I be getting police involved due to keeping money by not refunding give stars of nothing
Ann . 2024-03-28
MORE AT Just Eat
absolutely brilliant in every respect, good food, great value, excellent customer service, and always early or on time.
Jason . 2024-03-28
MORE AT Just Eat
Have used this company many many times and never had any issues. Was given a time shot which is handy as I’m diabetic and need to take insulin before a meal. I understand that there is a minimum and maximum time given so I took my insulin based on the maximum time. I had a delivered sign come up on my order but no food. I Phoned restaurant to be told there busy and order is definitely on its way. 10 minutes after that it arrived in just the nick of time before I started having a hypo.
dawn . 2024-03-27
MORE AT Just Eat
Multi fried chips cold Pink chicken on the kebab really not cooked at all. Rang too complain ask for refund to be told ask just eat
Melanie . 2024-03-18
MORE AT Just Eat
Early delivery. Was hot and well prepared.
Clinton . 2024-03-18
MORE AT Just Eat
food was stone cold on delivery no indication food was on the way from app.
Tracey . 2024-03-16
MORE AT Just Eat
incredible food! Will order again
Marissa . 2024-03-15
MORE AT Just Eat
The food, more than likely the burger, has given me the worst stomach cramps of my life.
Anthony . 2024-03-09
MORE AT Just Eat
Pies not hot upon delivery. Chips were awful. Worst order we have had from here. Usually very good. Disappointed
John . 2024-03-07
MORE AT Just Eat
I had a burger and haddock and chips . They were delivered still hot, and they were very tasty.
Christine . 2024-03-04
MORE AT Just Eat
Disgusting food. The donner wasn’t cooked today, there was literally 4 chips in the dinner meat and chips box and the wings just grim
Mike . 2024-03-02
MORE AT Just Eat
lovely meal ,piping hot when delivered ,thoroughly enjoyed it Trev
trevor . 2024-02-29
MORE AT Just Eat
Always makes my mum happy, ten out of ten cats would buy again
Chris . 2024-02-29
MORE AT Just Eat
Ordered the meal at 5 to arrive ar 6.20 for my nan. Meal was late when phoned up the man was rude and put phone down on me. When the meal turned up nearly 40 mins late it was stone cold. Unfortunately nans old school so refused to send it back. Will not be ordering from here again.
kayley . 2024-02-28
MORE AT Just Eat
Delicious, freshly cooked and piping hot on delivery!
Claire . 2024-02-28
MORE AT Just Eat
Order arrived warm T cold and not hot to warm, totally unedible
Sue . 2024-02-23
MORE AT Just Eat
no tartar sauce and I ordered 2
Anna . 2024-02-22
MORE AT Just Eat
As always a great meal which was throughly enjoyed. Thank you.
Bill . 2024-02-19
MORE AT Just Eat
Quick and hot on delivery. however chicken in calzone tasted very old so could not eat, the shish was lovely though!
Vasilisa . 2024-02-19
MORE AT Just Eat
no to be so rude on the phone 😤
Carrie . 2024-02-14
MORE AT Just Eat
Excellent food, nice tasty and hot, delivery was on time.
Adewale . 2024-02-13
MORE AT Just Eat
Rude and bangged my door.ans scared my family and disappeared I It was very bad experience 😔
Whitney-anna . 2024-02-09
MORE AT Just Eat
Went straight in the bin cold and disgusting fish was stale chips had no colour, mushrooms were soggy
Alison . 2024-02-08
MORE AT Just Eat
Late . Very late. Not happy. Will not be using this again
Martin . 2024-02-08
MORE AT Just Eat
Lovely fish and chips, arrived really hot, very good
Diane . 2024-01-31
MORE AT Just Eat
Really nice food, tasty and fresh. Portion size great. Will definitely order again thank you
Joanne . 2024-01-28
MORE AT Just Eat
It hasn’t arrived, yet it says it has?!
Grace . 2024-01-27
MORE AT Just Eat
Ordered a kids cod bites and there was 2 bones running through one of the bites, luckily it was me eating it and not my 4yo (non verbal), as I had to fish it out of the back of my throat. Very angry with the restaurant. I know cod has bones, but I don't expect it in a children's meal! Will never order from here again!
Bethany . 2024-01-26
MORE AT Just Eat
Large portions of cod and chips, delivered hot. Will forgo the mushy peas next time. overall it was very good.
Graham . 2024-01-24
MORE AT Just Eat
Delivery due at 1800, eventually arrived cold at 1840.It would help if food was kept in an insulated box on its journey. We had to phone the shop twice as the web page said it had been delivered. It hadn't! We wont be ordering from here again.
Philip . 2024-01-24
MORE AT Just Eat
Late but so worth the wait. Beautifully cooked food and tasted amazing. I was born and bred in Dover , and loved Huss and Chips... ended up in West Bromwich, where they have no idea what Huss is lol. I've come back to Dover for 2 days . Ha👌👍👍👍
Susan . 2024-01-24
MORE AT Just Eat
Enjoyed the fish & chips, thanks
Peta . 2024-01-20
MORE AT Just Eat
Very good hot food but a bit late.
Dreda . 2024-01-20
MORE AT Just Eat
on time and hot. Had ordered small portion of fish and chips but both very generous with a good size portion of tartare sauce. Good value for money
Helen . 2024-01-20
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It was really late, it arrived cold and the shish was mostly gristle and fat. The worst meal I’ve ever had.
Kelly . 2024-01-20
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I had mix grill kebab the donor meat was cold and like cardboard the chicken shish was like chewing a dr Martians boot the only good bit was the cofte kebab. very disappointed as just finished work and was starving McDonald's was a winner
Matthew . 2024-01-14
MORE AT Just Eat
The food was only just warm when we got it.
Denise . 2024-01-13
MORE AT Just Eat
We use this place quite a lot. Always nice food. Tonight was very disappointing though. Large cod and chips x 2. One was definitely large, the other was more like a small and at £10 a time I was not happy 👎
Caroline Ireland . 2024-01-13
MORE AT Google
💯% excellent food and on time will use again thank uou
Elsie . 2024-01-12
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