Whitby's in Rotherham

Third time takeaway fish was all batter with a thin bit of fish inside been using whitbys since it opened enough is enough I won’t be using your fish restaurant and takeaway again. Do disgusted I’ve put it on Facebook over 7 pounds for a tail end a quarter of an inch thick, daylight robbery

A lunch or early evening place, fabulous fish, but frozen chips, not for me the frozen chips , good tasting sides , and quick service

A loved one turned 63 today and taking them to whitbys was worth it the portions are terrific would go again . I cannot eat as much as I used to

I don't know who was cooking tonight 14/09/24 but the food was rank. Chips looked anemic & tasted like boiled potatoes. The fish was a razor blade thickness covered in tons of batter. We won't be going again! I've given 3 because staff are so friendly and work so hard.

We waited 30 minutes for someone to take our order, I asked 2 members of staff who said they couldn’t take our order, however they didn’t ask anyone else to come. e Eventually I. had to ask another member of staff to take our order, when the drinks came my partners drink wasn’t brought, I then asked another member of staff for his drink, he had waited 15 minutes, and still no food, this member of staff was extremely rude, she said we are short staffed I said this was no excuse, we had been waiting 30 minute’s,in the mean time someone brought his drink, she said in a nasty tone of voice you haven’t been waiting 30 minutes then have you . No we were waiting 45 minutes.Where is the customer service today, there is none

First visit to this restaurant and we can't rate it highly enough. In an age of mediocre this was first rate. Good choice of how you would like your fish cooked, the size etc. Good choice of desserts. The staff were really lovely and attentive. We will definitely go back in fact we can't wait to go back⁹

Stopped off on our way back from Leeds. Very busy at 4pm but found us a table immediately. Service is efficient and the food is excellent. Not too many chips on the plate which is good as the fish is a decent size. Looking forward to returning soon.

I celebrated my 27th birthday at whitbys and I love their cod and chips they are very generous with the portions which I am happy about . It is brilliant way to celebrate anything

Terrible visit today chips burnt, fish bites burnt, beans stuck together in a lump, one of the guests meals got served to another table so he was left waiting whilst the rest of us ate. Had to ask for our bread order and the sides. We go often and never had such bad food or service. When we told waitress chips were burnt & beans were a solid lump she said I can take it all away!!! Really is that the best customer service you can offer.

Been going to Whitby’s for fish and chips for the past 8 years now, every year aside of Lockdown years. It has always been consistently excellent for service; excellent fish and chips and a good choice of delicious sweets. Always completely satisfied when we visit. Highly recommend this place.

A Wonderful evening with family celebrating our parents 60th Wedding Anniversary. Service and food superb, Staff so attentive and our table was perfectly set in a lovely part of the restaurant felt like we had our own space. We will definitely be returning.

I didn’t enjoy the convention as much as I had hoped I would but the cod and chips made up for it . Yum yum , I think I ordered a whale not a fish great portions

Went today with my family, had regular cod, but was very disappointed with the fish. It was way too thin, I wold rather pay a little more an not get a cut down piece

Had our usual take away tonight, partner had pie and chips, very poor portion. I had scampi and chips, paid for 10 pieces of scampi only got 8 and one of them was an empty shell, again very poor portion of chips . Called up to complain about the scampi and was very rudely told WHAT DO YOU WANT ME TO DO!! I explained very calmly that the next time we came in it would been nice for some kind of gesture seeing as we were regular customers. And guess what she put the phone down on me. So lm now in the process of arranging to see the manager at Whitby’s. Hopefully she will be reprimanded

Had takeaway cod, chips and home made pie. At a price of £5:95 for the pie I was expecting a deep filled luxury pie. WRONG. A pile of stewed steak with an inedible pastry lid. Served in a cardboard box that didn’t hold it well by the time I got it home. Cod was also thin and tasteless. Definitely gone downhill. It’s always been the best chippy in the area. I will leave it a couple of months before returning and hopefully put the poor experience down to one off.

My friends and I (except Chloe, she’s simply a colleague) went for a nice Fish and Chips to Whitbys. It was in fact in Rotherham, and not Whitby. However the food was scrumptious ! I particularly enjoyed the texture of the battered sausage. I washed it down with a nice slurp of Coke. I will be returning in the near future

Went to takeaway and just wanted scampi & chips and a cod on its own. When I got back to the car I had a look at the cod. The box it was in I thought was empty, it was that light. I took it back to takeaway and asked if it was proper size and was told it was. I said I had seen bigger goldfish at fair and that I wouldn't be going back ever. I have used Whitbys ever since it opened and have posted both good and bad reviews but this occasion was by far the worst. £6.85 for a cod that didn't match half the size they were when Whitbys opened.

Excellent. Staff friendly and attentive, great fish and chips, lovely portions and really enjoyed. Will definitely return!

A big Thank You to Whitbys, Catcliffe who fed 35 members of the Barnsley and District Multiple Sclerosis Support Group yesterday, 20th January, It cannot have been easy working with such a large party in a packed restaurant but you did quickly and efficiently especially Michelle who was extremely organised with a continuous smile on her face. The food was up to its usual high standard, hot and everyone eating at the same time. It’s the second year running the group have visited and thoroughly enjoyed our visit.

Omg! Consistently giving me a perfect Gluten-free meal. I've said this time and again, that It's so rare to find a decent batteted fish and chip meal when we're out. We think nothing of adding 20 minutes to our journey, for Whitby's superb battered Haddock and chips. Thank you so much again you genius chef. We live in Birmingham but will go out of our way for this delicious treat.

Not been for a couple of years as I thought the food had gone down hill but today's visit from the takeaway was beautiful. the chips were cooked to perfection and the quality of the haddock was very good. It would of been 5 stars but the size of the haddock was probably the smallest iv ever had from any fish and chip shop would say it was like a mini fish but apart from that it was gorgeous

Beautiful food. Great service. Michelle our waitress was wonderful. Would highly recommend this restaurant. Great value.

Should have booked. The car park was very busy but ample space. The place was packed but the receptionist said 15 minutes and it was bang on! We had drinks at the bar while we waited. The drinks were a reasonable price. The selection of draught was limited to a Spanish larger and a British beer. We were shown to our table and our order was taken promptly. The regular cod which was big was perfectly cooked in crispy batter and the chips were perfect. The mushy peas were good. The staff were all really efficient and pleasant. We will return.

Been going here on a regular basis most Saturdays for the last year or so, over the last 3 months have noticed the quality service & product has been varied to say the least. We know what it can be like so accepted the blips but no more! todays gripes cod & chips half the chips came hot half cold on the same plate. The fruit in Knickerbockers Glory yet again tainted by onion! experienced this twice before. So sadly that’s it no more chances.

Between 3 of us we ordered haddock, 2 cod and 3 x chips. Waitress no idea which one was the haddock when she brought them to the table, had to go back and check. The haddock was tiny even tho I ordered their largest size, and it was dried up either it had been overcooked or left under a heater for a long time. Chips were luke warm. No one came to check our food was okay. Did they know what they had given us was of a poor standard? When paying I complained but the attitude was - so what? Not even an apology? All round terrible dining experience. I will counter this poor review by saying I have been to their sister site in Doncaster and the fish and chips there have always been tremendous but unfortunately this was not and I wont ever be going back.

We went to celebrate my dads birthday a wonderful way to celebrate a birthday ,anniversary ,Christmas or any other celebration . It is amazing and will in the future return lovely

My friend and I popped in here one Friday evening about 5.30pm. We had not booked and when we arrived it was busy but we were seated quickly. We arrived at the right time since a few moments later it was packed out and the...

Normally good food but ordered vegi curry and came without rice or nan... bit disappointed on this visit..

We are regular visitors to this restaurant & enjoy the food here. On visiting today we were very disappointed by the extremely poor service we received. On arrival we were eventually seated after the lady taking several payment had asked staff to seat us 3...

I've been going to Whitbys' both the Doncaster and Rotherham branches for about 8 years. Until today I'd always thought they were good value for money. I called into the Rotherham branch for a takeaway, regular cod, chips and curry sauce. It came to £10.65,...

Absolutely my favourite fish and chip restaurant!!!!! Always great service, beautiful food and very clean and spacious restaurant!!! Love the homemade desserts. Had prawn cocktail starter for the first time this time, it was loaded with prawns and really fresh crispy salad. Thank you, will...

Enjoyable haddock and chips with curry sauce as an extra. Service was great from the chatty and friendly Jolie. Our favourite Fish & Chip restaurant!

Never disappointed with the service and food here. As a disabled person eating out can be a nightmare but with flat access and disabled parking in front of the entrance it's an easy short walk into restaurant were there plenty of tables near the door....

We went for dinner to celebrate a special occasion the food did take a little while to come and wonderful and fantastic food .

Popped in on a Sunday, even though it was a bit of a journey, as it seemed to be the only chip shop open in the area for take away fish and chips, and I'm glad I did. The fish was made fresh and was...

Amazing fish and chips. Batter as light and thin as can be. Freshly out the fryer. Perfection in a box. Good value for the amount too. If I'm ever in the area again I'll certainly consider it.

I went for a family meal with a party of 7. Firstly on the positive side the food was fantastic so compliments to the kitchen staff. However we received appalling service from the main restaurant staff. We arrived at 7.30pm, were served swiftly, if anything...

Called for takeaway fish and chips on a saturday afternoon - the fish was very poor mostly batter and hardly any fish , definitely frozen, we were very disappointed

What used to be the best fish and chips in Sheffield has rapidly become one of the worst, what used to be fresh and well cooked and a pleasure to eat has become mediocre slop with lumps in it and straight in the bin, next...

Food and customer service excellent Kara was so knowledgeable and advised I buy the large cod and chips the best I’ve had in a long time

Absolutely great time and experience,me and my partner go here regularly,the food and quality is outstanding..staff are very helpful,smartly dressed and very polite..very hard workers and always aim to please...would definitely recommend whitbys..always a great experience and great food .10 out of 10.

Went for tea Friday night. A busy plaice ! But excellent service, and bloody lovely food . The haddock was beautifully cooked . Would definitely recommend to anyone.

Came into the takeaway for dinner for me and the mrs, not been in for a while and I must say the fish and chips hasn’t changed a bit. Always delicious, friendly and helpful staff, credit to them all. Will be back soon!

Visited yesterday (sat 22nd) was greeted at the door by a very pleasant lady .Was seated at our table and our order was taken very prompt.The food was excellent staff very helpful and friendly .Very enjoyable experience so will definitely be back.

Visited this Restaurant on 22/4/23, the fish and chips were the best we have ever had and the huge knickerbocker glory for afters was also delicious, so glad we shared it. As soon as you walked through the doors you could see what a well...

Working within the area and decided to pay a visit to whitbys as heard alot of good reports about it .We were a party of 4 can honesty say we were not disappointed the food was excellent and the restaurant was spotless Was met at...

Food was good, as usual, but uncomfortable atmosphere was created by a blonde lady who was aggressively shouting at her coworkers in a condescending manner. I was given the impression she was a manager/supervisor by the way she was ordering people around but I pray...

This restaurant used to be amazing but what’s happened? Fish with worms in and awful service from miserable staff. The blonde lady who is a manager I believe was unapologetic, rude and made us feel unwelcome.

We arrived to this Whitby’s as a family celebrating our son passing his driving test, we walked in and it was busy. We waited at reception, whilst we waited for a table my husband commented on a blonde lady with a blue and white shirt...

Absolutely disgusted with both food and service at the takeaway … I was the only person in and ordered my order of fish, sausage and pie… two more people can in after and order and took there food away, at this point I was wondering...

What was going on today!?!? Miserable welcome. Bread and butter was dry and stale. Some chips were cooked and some weren’t. My haddock was absolutely soggy!! It was disgusting! Made everything on the plate soak in a pool of oil. Would have been better if...

Takeaway usually very good but chips today made with rotten potatoes lots of black areas on chips had to throw half away…..quality control needs to be improved

I'm a mental health support worker, and I called in with a service user who just moved to the area. The staff were very rude and told us we had to leave, and that we were not allowed to just have a drink in the...

Absolutely delicious food and we always enjoy coming here. Helpful staff and clean restaurant but we usually get takeaway and sit in the car. Very yummy food but often long wait times.

Had a takeaway of cod, 12 scampi and chips with peas. I must say it was all lovely and one portion of chips shared was sufficient for us. Food still warm when we got home.

Never been disappointed here. Staff very friendly, food really good. Battered sausage meal comes with two sausages with is outrageously satisfying. Excellent to see a gaff that still sells coke in pints and not a 300ml bottle for £4.50. Also being able to nick a...

I decided to go for a meal with relatives it was a brilliant meal, the drinks were lovely , the dessert a cheesecake was wonderful and yummy . It did take a while for our ask for orders but the staff were incredibly busy

Tasty cod & chips, wasn’t too greasy. Portion size could have been better, whilst filling, definitely on the smaller side of a regular portion in comparison some other fish and chip places. The tea was not very nice, not really sure what brand they use....

Went during Xmas week. As per usual, the food was incredible and the service even better. I had straight forward cod and chips with a white wine. It is as good as it gets. What an amazing and enjoyable place, and being amongst friendly and...

Me and a couple of family members went for a relatives birthday , we were the first in and left before the hoards the 24th December . The service was amazing , the staff were so friendly and the food arrived so fast and it...

Pre Booked because there should have been 18 of us, Nephew and his partner went away for a few days so that left 16. Our son is in a wheelchair, My mum is a pensioner and my nieces son is only months old. Not a...

Have been here loads of times, have noticed prices have gone up and quantity's gone down. Had a haddock and large chips(gluten free). The haddock was very small indeed. Cooked well. Good service, plenty of chips but very disappointed as gluten free fish was what...

I went to Whitbys my food was boiling hot , yummy and brilliant , the staff are brilliant and the food came so fast we weren’t ignored . It is brilliant I need gluten free food , the made to order is fantastic . So...

The fish arrived and I was starving tucked right in to the food , the chips tasted yummy, the staff were pleasant enough . The food didn’t take long , I was only just recovering from a bug asked for no booths so they suggested...

Normally we visit this restaurant once or twice a month. Yesterday was the second time we were not fully satisfied. The chips appeared to be warmed up but still not hot and the gluten free fish batter was hard - overcooked? The standard appears to...

My favorite fish and chips probably anywhere. It’s 30 minute drive for me and I like to make the journey once a week rather use the fish n chip outlets in my own town. Recommended.

Saturday evening Fish & Chips can't beat it, & overall very good quality with 1st Class service (our server was excellent). Just one gripe I had regular size Cod whilst my 3 companions had small 2 pound more but tbh couldn't tell the difference, but...

As always the food was lovely and staff helpful. I had steak pie which was yummy and everyone else had cod and chips. Noticed a big difference in price to last time we visited but unfortunately its a sign of the times.

Called in last Thurs giving the Whitby a third chance glad we did-- really enjoyed the fish and chips just like before the lock down-- so pleased you have found your old mojo.

Went to takeaway on Sunday bought 5 portions of fish and chips when we got these home and opened them up we were very disappointed it looked like the fish had been frying all day and what bit of fish was in the extremely well...

Decided to have tea out so off for fish and chips. Long queue for takeaways. Greeted by staff and sat at a table of our choice. Quite busy even at 6pm. Lovely large fish and 12 scampy pieces. Fresh chips. Cool peas. Plenty of tea...

Beware the portion size of the cod is ridiculously small. Have been a regular customer, but not now.

We took our friends after raving about this place for 3 years, finally without restrictions re covid we thought it would be great to visit altogether at last. Well the only person that smiled was a lovely lady taking our order, the rest of the...

The food at Whitby’s is great, the fish batter is light and crispy, we would definitely recommend the salt and pepper squid, Unfortunately the service from some of the staff wasn’t the best, with some better customer service the restaurant would definitely be getting an...

Been whitbys today,overpriced and overrated. Not value for money . Went to the restaurant and everything was cold and served very slimey . I do not recommend

The food was lovely and value for money with good portion sizes. The service was also pleasant and I will definitely be going back with family.

We have been to Whitbys a few times now, so took husbands sister for her 78th birthday 🎂 I have never seen chips like them here absolutely disgusting most were dark and warm not hot, we complained, she changed 1 plate, then the peas were...

I haven’t been to whitbys for ages and the food and service are brilliant , I loved that the food despite the fact I need gluten free food arrived quickly because usually gluten free food at places take a long time the food was wonderful...

Came to the restaurant yesterday for a family meal. Food was great and the service from staff was lovely. Couldn’t fault a thing. Will definitely see us again!

Thanks to the team at Whitby’s lovely meal out on Friday afternoon for 10 of us! Loved it from start to finish waitress very attentive and quality of food was brilliant. Very fast too!

Been here a few times but not a great experience this time just short of 15 minutes for order to be taken table had several rings on it so not the best clean Good Did come quickly waitress said small fish and chips I explained...

What a waste of time the staff are at this place are I wouldn't employ any of them Wouldn't accommodate my disabled Dad Shame on you Whitby's staff and owner

Had visited the restaurant before and the food was average I was not impressed at all. Used the Takeaway for the first time and was very disappointed with the quality and will not be going back.

Four of us have been to Whitby's today. Use to be really good, but fish was 50% batter for the three of us that had cod. The person who had haddock was fine. Chips were fine. But meal let down by greasy over cooked, over...

Been visiting Whitby’s for years, last night was the last time! Ordered a takeaway, lots of missing food, food we had not great. Not sure what’s changed but it’s not good.

My parents have been a few times and it has always been good so we tried it on New Year's Eve. Place very busy. Very clean and staff were working very hard. Food delivered quick. Quality of food and service was top notch. Everything was...

Fantastic food , a few members of staff need to smile more or leave , really love Michelle allways smiling and jolly and hope they have a lovely Christmas 🎄

Our family all had fish and chips, I ordered a fish cake it was absolutely shocking and should have been put in the bin. They must have known at the time that is was not edible even for an animal. I took pictures to show...

Visited Monday evening with family having had a great experience before. This time was very different. We were surprised to find the restaurant virtually empty at 6.30pm but we very quickly understood why. I had regular cod and chips - the fish was awful -...

Called for lunch and as usual the staff and service was first class However I thought the fish was a little on the small side.

Been going to Whitby's ever since it opened and had some lovely meals, including my retirement from work 'do'. But all that has changed. Of late we have been having takeaways and have noticed the portions of both fish and chips much smaller than pre...

Worst fish and chips I have ever had chips looked dried up fish was suppose to be large cod it was dry was either over cooked or re cooked it was inedible also bought gravy it was cold peas was the only edible part what...

Had lunch today and ordered the fish pie which was dry and powdery, when I was if the meal was ok I was told I could buy a pot of sauce. There was no offer to replace the dish or offer an alternative which is...

Just been to Whitby’s for some dinner for work mates. Ordered 3 fish 2 chips and scallops 3 curry sauce and a can of pop £24! Got back to work to start eating it only to find my fish was 90% batter. Will not be...

We came in on a spontaneous visit and what a joy it was, the starters and mains both absolutely beautiful, one of the best fish and chips but Susan, our lovely waitress made the visit, nothing was too much trouble, she was assertive, listened to...

Annoyed because some weeks can have a takeaway and it is fantastic,go in a week later and the difference is unbelievable,like today undercooked chips and bad tasting fishcake,wont be back for a while now,getting pricey yoi!

We visited on an evening without booking, which didn't seem an issue as even though it looked busy, we were shown straight to a table. When sat, we were given menus but not asked if we wanted to make a drinks order. I was so...

My inlaws came over from St Helens and after telling them I'd had lovely fish and chips a week ago, they were curious. I went on the 13th August and they said it was the best fish and chips they have had for years! My...

Family of 4 and allways enjoys sitting in and eating until today was eating fish chips and my tooth nearly broke on something hard so had to spit in napkin and found a stone I could not eat after that and I put my son...

I loved the fish and chips they tasted so much better than I remember but sadly the service wasn’t up to scratch as they had their backs to the customers and that is not great manners . The ice cream powder changed I don’t believe...