Based on 696 opinions finded in 2 websites
Based on 696 opinions finded in 2 websites
Nº 174 in 256 in Hyndburn
Nº 27 of 37 Other cuisines in Hyndburn
Opinions
It wasn't busy when I went but the fee people squeezed in the tables by the bar meant I felt like I was joining different groups of people when going to order at the bar. After the meal I was snaking and squeezing around the other people in order to get to the door.
Jay Forest . 2024-10-29
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Visited this evening ....5 adults and 3 children,including family from Northern Ireland. Excellent service and food. Children were taken to meet the chef and came home with an extra special treat!! If you know ,you know..... Thankyou so much for going out of your way to make our evening special
Linda Thompson . 2024-10-27
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Great pub friendly staff good food and ales are ok happy day's
Thomas Mcvicker . 2024-10-19
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Nice place good staff . And live music
Anthony Paris . 2024-10-19
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We are here for the first time tonight. Me and my partner ordered the steak, cooked medium with chips peas and onion rings. It was delicious. The other couple ordered the steak pie and the spinach and chickpea curry. Everything was piping hot . The steak was cooked to perfection and everything was so much better than I expected. Great value for money. The place was packed out and it's great to see our local pub back to it's best. It's great to have you in our community and hope you continue to go from strength to strength. I'm sure you will. Updated review:- new menu. I went tonight with my boys to find a new menu. I opted for the fish pie. It was extremely good. I will definitely be ordering this again. Cod, prawns and salmon in a lovely creamy sauce, topped by hot buttered mash and melted cheese. My only gripe was that the greens were a little dried out, but the fish pie more than made up for that. My boys went for hunters chicken and a pizza. Three empty plates tells the story. Be careful though as the filling under the mash is a lava like temperature. Take it slow, and blow.
David “Ormy” . 2024-10-18
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Amended review as owners cant do enough for you,
Georgina Gunn . 2024-10-11
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Management are absolutely shocking.... They drink alcohol whilst on shift which in itself is against the premise license objectives of public safety, protection of children from harm and if their is a fire it isn't going to look good if they are drunk. They don't pay staff that have left their wages and they can't keep staff due to their attitude which is probably due to their alcohol consumption whilst on shift. This review will not even be thought about being removed until my wages are paid into my bank account in full!!! Star pubs and Heineken will also be notified, might look into contacting Hyndburn council too regarding the Licence Premises objectives not fully being adhered too due to alcohol consumption whilst on shift by management which is also evidenced by CCTV
Chris Wilkinson . 2024-09-29
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We attended the venue for a wake, in which the food served was delicious, and the service was equally great. Service for drinks and food were extremely fast, and the environment was nice and calm as it was during the day. The log fire made a lovely experience compared to the cold weather outside. Both the meat and potato pie and the cheese and onion pie were delicious.
Gabby Laycock . 2024-09-28
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Grim. Burnt bacon and cheese on burger. Salad that was fresh last week. Thimble of overdone chips. Pie overcooked swimming in brown stuff. Proper poor food.
John B . 2024-08-22
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We were a table of 16 for my daughter’s 18th birthday the food came out simultaneously so everyone was eating around the same time everyone who had food all said it was good and enjoyed it your mixed grill got the thumbs up they both said it was one of the best mixed grill’s they had , the staff were lovely and the atmosphere was great definitely be back for food Thank you to everyone at the Whitakers
tracey gilsenan . 2024-08-18
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Very very slow service. Chef cannot cook steaks as we asked for 2 medium rare and a medium. They were all well done n didn't even look like steaks. The waitress/i think lanlady didnt even know which steak was which when she brought them. Nobody asked us if we wanted any salt, vinegar or sauces. Small portions. Will not be going back.
Marie O . 2024-08-17
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The four of us had mixed meals (8 oz steak, 2 x Lasagne and a chicken and leak pie). All were delivered at the same time, and all were perfectly cooked. The steak I had was beyond great, it was amazing. The staff were so welcoming and friendly and helpful. Will certainly be back when seeing family up this way again. Highly recommended.
Garry Howell . 2024-08-06
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Lovely place! Good food, people and ambience. My family and I enjoyed our time.
S Mayekar . 2024-08-05
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Went to whittakers arms for the first time on Sunday. Got to say what a find the food is lovely and reasonably priced. Nice deco and good service. As an added bonus there was a live band on which were really good. Will definitely be back soon.
Darryl Brocklesby . 2024-08-05
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Food was absolutely lovely there was 7 of us we all enjoyed the food so much will defo be visiting again soon
Kitty Bell . 2024-08-04
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They were having a bad day when we went. They stopped serving food just after we arrived on Sunday afternoon, our original order wasnt availabe because they didnt uave the ingredients in, there was no mango chutney with our curry and poppadom no bread and butter with the fish platter, and we waited ages for the food to be served, and were asked twice if we wanted a table. There were only 2 bar staff on duty and they were clearly frazzled. They had to deal with a group of drunks that had to be poured into a taxi after deciding to use the beer garden as a toilet. I felt so sorry for them and it wasn't a great introduction to what we hope will be our new local. We did get profuse (and embarrassed) apologies and are prepared to give them a chance to redeem themselves. When we do, I'll be more than happy to update the review. In the meantime I can only say that it's a good job we weren't mystery shoppers!
Sharon Chawner . 2024-08-04
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The staff were friendly and helpful. The food was lovely and the atmosphere was great.
Tracy Lamb . 2024-08-02
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I really regret to write this as I am in support of local businesses and in particular, dog friendly establishments. I visited Sunday afternoon and despite receiving polite, friendly, efficient service from the two staff behind the bar, it was clear they were rushed off their feet, trying to achieve an impossible task, serving drinks and meals to an extremely busy pub inside and outside. I ordered 3 'small plate dishes' and waited over an hour for the food to arrive, only to be extremely disappointed and shocked by what was provided. Not only were the portions tiny, there was a serious mis representation of the description on the menu. In comparison, I was in Hebden Bridge last week and ordered 3 similar small dishes for only 50p more and the quality, size, taste and presentation was far superior. For a relatively new refurbished establishment in Accrington, I would expect better. Such a shame and a let down!
Joanne Shepherd . 2024-07-29
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We visited a couple of weeks ago for drinks only, lovely environment. We called back this week after work for food ribs and wing platter, very poor value for money, still hungry after. Chicken tikka flatbread, badly cooked bits of chicken on a tortilla with a sad salad. Had high hopes for this local pub as we are desperately in need for somewhere to eat drink and socialize at this side of town.
Jane S . 2024-07-27
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Absolutely awful. The landlords Jamie and Vanessa are absolutely disgusting towards their staff, all night sat there drinking whilst two staff were slammed behind the bar with having to serve people and run food clear up and what not and didn’t bother to help once. I have been here a couple of times and have only seen the managers work when it’s a quiet night so then they can always go sit down with their mates and drink some more on shift. God knows how they make any sort of profit drinking all their stock. The food was definitely microwaved and definitely not worth it and I feel nothing but sympathy for the chef knowing this is out of his control and would definitely rather prepare his own food he’s proud of! I believed the pub would’ve had a good turn around due to new owners and I did have high hopes, but I overheard the landlords multiple times that they want to sell or they “Can’t be Arsed” working, why buy a pub then? I feel awful for the poor staff having to work under them, everytime I’ve been in they have been training new members of staff who last 2 weeks, at what point do the managers take a look at themselves to see they may be the issue. I witnessed one girl get screamed at for opening the wrong bottle of wine, no wonder the younger generation don’t want to work when they have bullies for managers! I don’t think I’ve ever seen the landlord Jamie smile, I witnessed him getting aggy with a staff member for apparently taking too long of a break and when I asked them they said they get a 30 min break every 6 hours but sometimes doesn’t even get the break due to being too busy!! For clarity the staff member was actually early from their break, Jamie just had an attitude as he had to help on the bar whilst they took a very well earned break. The managers need to take a look at themselves, as the workers they have are amazing but they will continue to run staff away due to being so incompetent and not prepared to own a pub in the slightest. Having owned a pub myself and worked in the industry for 37 years I could never imagine treating the staff the way I have witnessed these two “managers” have.
Daniel C . 2024-07-23
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We booked in advance 12 adults and three children for a family gathering meal on a Sunday afternoon. As we congregated my niece accidentally spilt a drink whilst holding her baby. I approached the landlady Vanessa who was unoccupied behind the bar and politely asked if there was a cloth available for the spillage. Her reply was "I hope it's not on my new table?" She didn't offer to help just slammed a blue roll on the bar for me to go and clean up the small spillage. I immediately felt that this person had bad customer service! Once seated and food orders were being placed at the bar my Wife tried to order for me Chicken and Chips to be told there was no chicken! Meanwhile other family members were ready to order chicken so my Wife advised them there was no chicken to them be told we do have chicken but it's not roast chicken it's chicken breasts but not big enough to fill a plate! My wife decided to order noodles with char grilled chicken for herself and Fish and Chips for me. The other family members who wanted chicken decided to go for the burgers. Whilst waiting for our food a waitress declared "we have no burgers but don't worry they've gone out to get some!!!! Deliveroo and Just eat spring to mind...Most food arrived together with the exception of the burgers! My fish and chips looked ok but really wanted chicken🐔 However the batter was like a soggy washleather due to the oil not being hot enough to crisp it up scraped it off. As a I scraped the last bit of the soggy mess off it revealed a pool of oil which ran onto my plate. I recognised the oil was old and burnt which repeated on me for hours afterwards! Eventually the other guys got their burgers 🙌 which resembled cardboard!!! And he'd to ask for cutlery!!! (Think mum went to Iceland!) Amongst this the chef/cook/YTS trainee came out of the kitchen shouting for help with the desserts/sweets. It was like Fawlty Towers with all the staff miserable and as grumpy as Basil himself!!! After repeatedly taking glasses back to the bar the empty plates were still in front of us until I asked for a little service to clear the never ending clutter! All this time the owners were doing very little to help their staff and less to provide a service to their customers!!!! On the whole we had a great family gathering. My Wife was sick when we got home thanks to the dirty cooking oil that her "chicken nuggets" not char grilled chicken were cooked in!!! And the burnt oil taste will probably stay with me forever! Having spent 20 years in the catering/ hospitality these "hosts" do not deserve the opportunity!!!! Whittaker's Arm's Accrington...NOT RECOMMEND!!!
Sherpa633380 . 2024-07-21
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We go to this pub occasionally for lunch they have a good team and tell you when your going to be served if there busy genuine hosts would recommend this pub 👍
Ian Stirzaker . 2024-07-18
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Called in for dinner adhoc tonight & was pleasantly surprised. Lovely welcomig pub, great atmosphere & food was amazing, arrived without too much of a wait & was really tasty & good value for money. Will definitely be back 😄
Paula Beanland . 2024-07-18
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Been here today with my friends absolute cracking food could not fault all the staff where lovely very friendly would highly recommend we will definitely be back thank you for a lovely afternoon xx
Ann-Marie Yates . 2024-07-11
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Just been out for lunch party of 6 ladys food excellent , staff really nice and professional couldn't ask for more definitely be going back thank you
Diane Alston . 2024-07-11
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Birthday meal worst in my life ciabatta stone cold, 2 slivers of steak. Fraction of cold grated cheese. Very dry could not eat. Nooner asked if meal was ok just came to table 40 minutes later “are you done with ya food” . Poor service poor food, landlord too busy getting rat arsed with customers to give any damn. Wish I’d taken a photo before the attempt to eat but you’d still struggle to spot the steak
Linda E . 2024-07-07
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Excellent hospitality from the publicans. The pub was clean, tidy and had a pleasant layout with a suitable range of products including 0% beers. A great venue. Highly recommended.
david slaymaker . 2024-07-06
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Very friendly staffs and lovely this place. Beef lasagne was to die for. What a fantastic addition to Accrington.
Wong Bobo . 2024-07-02
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Under new management, so far so good, very friendly atmosphere and hosts.
Lisa Harris . 2024-06-21
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Was a great evening. There was 16 of us in total for a family birthday. We pre ordered our food and it was very well organised, all the food came out together. Everyone enjoyed their food, from gammon, to steak, to fish and chips, and lasagne. The children's meals included an ice cream, which they were happy with. Pricing was good for food and drinks. Thank you to all the staff, very friendly and happy. We will be back.
Laura W . 2024-06-15
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Much better since the recent redecorating. Food is pretty decent too
Lee Russell . 2024-06-15
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Came here to celebrate my Grandads 80th birthday. The food was lovely and worth every penny, we were a big party of 17 people and everyone was served at the same time without any problems, even though the pub was busy with people in watching the football. All the staff made us feel welcome we got to bring our own balloons and cake to help with the celebration. We will definitely be returning for another family meal
Yvonne Wells . 2024-06-15
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Excellent food, reasonable prices, friendly staff. Visited for the first time today and certainly wasn't disappointed. Food cooked to perfection. Will certainly visit again.
bridgeythediver . 2024-06-13
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Visited for the first time today. Can only say it was excellent. Food cooked to perfection and reasonably priced. Will definitely be returning
Freda Shaw . 2024-06-13
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Was made to feel very welcome by Vanessa was a nice place with not bad food polite friendly atmosphere even met the resident baby tortoise and we arranging a camper van event all welcome very warm and inviting lovely couple x
Karen strahan . 2024-06-07
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We've been coming here for a number of years now as it's our local pub. We've always felt that the place had lots of potential to become a great community pub if they could just find the right people to run it. I'm happy to say that the new landlord and landlady are exactly what this place has needed. It is now busy every night of the week with different social events. There are live acts, a bingo night, a quiz night, to name just a few. They have a well stocked bar and serve delicious food that is reasonably priced. They also serve breakfasts at the weekend as well as Sunday lunch.
Vulcan Bomber . 2024-05-29
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Lovely family run Pub. Staff all warm and welcoming. Lots of food options at reasonable prices. Pool and darts for extra entertainment, lovely beer garden and gluten Free options including gluten Free beers. Had a lovely afternoon. Modern music playing in background. Order 3 small plates, duck spring rolls, halloumi fries & nachos.
Adam F . 2024-05-27
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Haven't been for a while ,but i heard they've started doing breakfasts. As I like a good breakfast, a visit was on the cards. I got there just before opening (opens at 9am) waiting for my daughter. Now there's the all day , full & mega breakfasts, plus oter options, we chose the mega & full breaky, coffee & tea & 2 fresh 🍊 drinks came to around £22, not bad plus coffee and tea free refill. Although its not an all you can eat breakfast, myself, it was worth the visit, So if you're passing by ,pop in. P.s breakfasts are Saturday and Sunday, enjoy
Alan . 2024-05-26
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I was always put off in the past it was untidy and a little unwelcoming but that’s completely changed Really well refurbished, great menus and live music What’s not to like New owners lovely too !
Simon M . 2024-05-24
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Wonderful warm reception, arrived 3pm had drinks then ordered food, freshly cooked and hot followed by coffee. Service very good but not too attentive. Slightly slopping car park but not a problem for us, enjoyed stop will call again...
Richard Adin . 2024-05-19
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Excellent pub food is lovely at great prices, lots going on artists at the weekend bingo on Tuesday and a quiz on Wednesday
Emma Shearon . 2024-05-13
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Not the greatest and no warning the kitchen was closing at 1900 for a 1800 booking so missed out on pudding . I'd try it agaon
Angela Smith . 2024-05-12
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Rang impromptu to book a table for family of 4 adults & a baby at lunchtime and was more than welcomed by happy smiley & friendly staff ,Great choice of both indoor & outdoor tables with stunning views Great choice of food & beverages to suit all tastes. Great quality sausage & bacon and our late breakfast was cooked fresh. Empty plates and full bellies all round. Looking forward to next visit. Highly recommended.
John E . 2024-05-11
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First time we have been here. Very impressed food was delicious and the staff very friendly, definitely will be going back again.
Jackie Towler . 2024-05-09
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Did not eat here but was great atmosphere and service was brill would recommend!
Scott Ormrod . 2024-04-29
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Since the change of ownership , the Whitakers Arms has truly become a gem . The food us absolutely delicious, and the managers are wonderfully down to earth and attentive . Its like they've returned the pub it its rightful place as the heart of the community. All the staff great you with a smile and pour a good pint - well done and keep up the fantastic work ,everyone.
Paul M . 2024-04-29
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Absolutely atrocious! Came in for lunch with my family and while I was there the managers were shouting at members of staff we then witnessed a member crying and not one of them had any empathy for the staff member. The shouting had come from the kitchen it was that loud we could hear it from the bar area. Our food was OK not the best but what can you expect from a pub. After mentioning this to the landlord he didn't have a slight bit of interest or care about what he had just caused.
Jess T . 2024-04-27
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After having this place highly recommended to us we were excited to visit for lunch but never again! There was a large party in who already had their meals and a few other tables occupied. We found a table and went to the bar to order. We ordered pulled pork sandwich with an extra side of chips and 2 steak salads, 1 to be cooked rare with no dressing and the other med rare with dressing. After approx 40 minutes we asked about our food to be told it was being plated. 5 minutes later the sandwich arrived with 8 chips on the same plate ( chips were £3 as a side) and my salad arrived. The menu described the salad as mixed leaves, tomato, peppers, cucumber , red onion, grated carrot and radish. What came was leaves , tomato with a rare steak with salad dressing. I pointed out to the server who said they had not had a delivery today! Why when he took our order did he not tell us there was no salad stuff so we could choose something else? The tomato slices on my plate were few and far between with 2 of them being end bits with the stalks in. We had paid for the food when ordering so we actually paid for something we did not receive. There was no checking was everything ok as at most establishments when they’ve brought our food and on the way out the server didn’t even look up from talking to other staff. Absolutely no customer service whatsoever and we will not be returning. The pork sandwich was ok.
Marie-Louise N . 2024-04-24
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Visited with friends, ordered food waited 45 minutes and it still had not arrived. When we asked if there was a problem told by landlord it was just being plated up. Had to wait a further 10 minutes for it to arrive. Two steak salad's ordered, very disappointed, consisted of mixed leaves, tomatoes and a few strips of carrot (one had no carrot at all). We pointed out to the landlord that the menu stated the salads included, cucumber, red onion, peppers and radish. We were informed that the missing ingredients had not been delivered that day. Basically landlord was not interested, as he walked away we got a mumbled sorry. Our other friend had ordered a sandwich and a portion of chips, her potion consisted of 8 chips. Very, very poor customer service, will not be going back and would not recommend
Sunshine07906425824 . 2024-04-24
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absolutely shocking customer service! the landlords spoke to their own staff members like crap infront of customers even infront of a celebration of life. i am absolutely disgusted in what i witnessed. we came in for drinks as were told the staff were lovely and friendly however we are completely shocked by the things we saw today
Grace W . 2024-04-22
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Went to a funeral service across the road last week and came back here with a mate for a beer 🍻. A few tables were taken up with people eating and others were having drinks. Well staffed, looks good inside after refurbishment and there is plenty of parking and outdoor seating. The pints of Guinness we had went down a treat as well.
Vincent Wells . 2024-04-22
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Actually terrible. Food took ages to arrive, incredibly tasteless. Discussed this with the manager or owner & she argued with me about someone’s steak sandwich being cooked correctly whilst pulling out a tiny bit of steak saying it was pink & when I asked about the rest of it they said “we’ve binned that” Refused to acknowledge how awful the food was. Poor from the outset, never again.
Josh Marlot . 2024-04-20
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we had been to bridgewater gardens, there was 5 of us, and needed something to eat, so on the way home decided on the whitakers arms , mum had been a few times and said it was excellent, so with mum in tow again we tried, and wow what excellent, friendly, service, 20/10 for food, and brightness, clean and well lit, and waiting staff where brill, excellent keep up the good work
lysette6 . 2024-04-20
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A family gathering after attending a service at the Cemetery. A professional team.
Lisa Heywood (SnuggsHeywood) . 2024-04-16
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Lasagne was hard on top side order of chip don't come with meal had to tell them partner got gammon with egg on top which was like snotty under done will not be going there again
Jayne Makin . 2024-04-15
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Fantastic Sunday roast and excellent value for money , lovely staff and atmosphere.
Nicola Nutter . 2024-04-14
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We went in on a Friday evening and as before it was busy with a funeral/wake booking. We were given a high table/chairs near the bar. I ordered our food at the bar. 43 mins later our food arrived. We ate quickly, because we were starving by this time. It was honestly the driest chicken I have ever eaten. Since it was fine on other occasions I just took it as them having a bad night. As we took our last bite we were asked to leave our table so someone else could sit there! If there was an hour time limit on the table they should have told us when we sat down! If that is their policy they need to get the food out quicker to give customers a chance to eat before being rushed out. We’ve eaten here a few times and it’s been fine, but we won’t be going back again. A shame since it is local to us and we looked forward to being weekly customers.
ecoday . 2024-04-13
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Lovely setting and new ideas for the menu has in my opinion lifted this to a regularly eating place. Had the gammon, followed by a strawberry dessert with a gaint jammy dodger. Judging by the comments we overheard from fellow diners, we will be trying the tapus style menu on the next visit Professional staff and the food from the kitchen was excellent. The new management team have certainly got what it takes to turn the venue into a must visit. Fair priced meals with a great choice of drinks. Fist time last night and it certainly won't be the last.
Paul Allen . 2024-04-11
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Had a lovely afternoon at the whitakers.
christine whelan . 2024-04-11
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Booked for a party of 21 to celebrate my sons 18th, we felt very looked after and the food was lovely, they kept us informed and checked how we wanted everything. Will definitely be returning thank you all again for a pleasant visit
Kelly P . 2024-04-07
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Was here for mum in laws funeral. Vanessa & Jamie were the perfect hosts at such a difficult time. The food was excellent and piping hot. The room was warm and inviting. The premises are spotlessly clean which is very important to me. Vanessa & Jamie and staff went above and beyond to accommodate all our needs . It is also nice to see a pub that is full and friendly these days. Will definitely be back but hopefully not for a funeral next time.
Beverley P . 2024-04-06
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Well ... Walked straight into this place and walked straight out. Place stank like a hamster cage. Shame it looked really dirty , was looking forward to a nice bit of dinner.
horrocks0419 . 2024-04-04
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Didn't like it the food was not to my taste and I had to leave it
Jill Whipp . 2024-04-04
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food took over a hour to arrive but 5 minutes before food come we got told they ran out of onion rings why not tell us prior to ordering instead of 5 mins prior to eating when food arrived all meat was cold and they also missed something off the orders and we had to tell them it was missing. Didn’t even get asked how our food was. It was like they knew our food or service wasn’t up to scratch.
Kieron Sanderson . 2024-03-30
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Fantastic. Wonderfully pleasant staff, great food and pleasant, family-friendly atmosphere. We'll definitely be back!
James Rawcliffe . 2024-03-29
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Went to a wake, so less lively than for a celebration. Enjoyed the potato pie and the staff were lovely.
Richard Lowe . 2024-03-26
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Food was amazing,would highly recommend 👌
sarah race . 2024-03-21
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This place has just been revamped, Very impressed with how it's transformed into a clean modern place, I tried the food off the new menus it was wonderful and a fair price too, my only suggestion would be the cocktails need some attention quite watered down. But overall well worth a visit. Highly recommended.
vincent Giordano . 2024-03-20
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Called in at the end of a walk, first time ever. Had a coffee and a duck roll platter. The service was friendly and of a very high standard and the background music was relaxing. Will definitely call in again.
hughd244 . 2024-03-20
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At a funeral today staff and management very friendly. The pub looks great, fresh decorated and good food.
Robert Allonby . 2024-03-14
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Really done up nice lovely people lovely food
tracey halleron . 2024-03-14
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We visited on Monday evening, I had the steak and ale pie, excellent, my wife had the lasagne. Enjoyed our evening.
Bob Sargeant . 2024-03-12
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Had the gammon, chips with egg could have been better if the chef knew how to cook eggs as ours was frazzled and black on the back
Janet Eccleston . 2024-03-10
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Staff not trained , food just about acceptable, one of us had steak and were told ' steak knives hadn't arrived yet ' food on the cold side. Seemingly coffee machine ' cleans itself on demand' trio of ice cream means 1 scoop ! And bar staff didn't know what a pot of tea was. Salad, well let's not go there ,
OnAir07427856251 . 2024-03-10
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Very nice atmosphere nice food friendly staff reasonable prices took our grand children out and it is a very relaxed atmosphere
joan s . 2024-03-07
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Awful. Such a shame as the whole area has high hopes for this pub. But after our experience, I think it only fair to leave this review so that people don’t waste their hard earned money on a meal here. We were a booked table. On arrival, we weren’t shown to our table, just told…your table is that one in there. We ordered at 19:15 and our food arrived at 20:45. An hour and a half later. We received no apology for the wait and even less of an apology for the food which was near next to inedible. When the landlady came over to ask how our meal was (she had seen how long our wait was and chose to come to us right at the end when we were putting our coats on), we were politely truthful but we were told ‘Well what can you expect when you’re paying these prices, it’s not to everyone’s palate and it’s not Wetherspoons’ 😂. It seemed the landlady wanted an argument and had every excuse under the sun..albeit they were as dreadful as the food and service. 2 of our table also felt ill after dining. I would really not like to think about the state of their kitchen if their service was that bad. Don’t think teething issues covers this, nor the 12 people in the dining room (apparently that was busy) or the price we were paying could excuse how utterly terrible the meal and welcome was. Will never eat here ever again and urge everybody else not to. Anyone leaving glowing reviews clearly hasn’t eaten here.
Honest R . 2024-03-04
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Awful. Such a shame as the whole area has high hopes for this pub. But after our experience, I think if only fair to leave this review so that people don’t waste their hard earned money on a meal here. We were a booked table. On arrival, we weren’t shown to our table, just told…your table is that one in there. We ordered at 19:15 and our food arrived at 20:45. An hour and a half later. We received no apology for the wait and even less of an apology for the food which was near next to inedible. When the landlady came over to ask how our meal was (she had seen how long our wait was), we were politely truthful but we were told ‘Well what can you expect when you’re paying these prices, it’s not to everyone’s palate and it’s not Wetherspoons’ 😂. It seemed the landlady wanted an argument and had every excuse under the sun..albeit they were as dreadful as the food and service. 2 of our table also felt ill after dining. I would really not like to think about the state of their kitchen. Don’t think teething issues covers this, nor the 12 people in the dining room or the price we were paying could excuse how utterly terrible the meal and welcome was. Will never eat here ever again and urge everybody else not to. Anyone leaving glowing reviews clearly hasn’t eaten here. (The photos online are also food from the previous owners, not the current menu, so don’t be fooled).
Honest Review . 2024-03-04
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Great pub with the new landlords. Amazing atmosphere
Rik Pickering . 2024-03-03
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Great to see my local back at its very best! Jamie and Vanessa are warm, welcoming and classy. I’m sure the place will continue to be busy and vibrant going forward. Brilliant.
M . 2024-03-02
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Lovely venue. The most welcoming Staff. Went above & beyond to ensure the Funeral attended ran smoothly
Alison Molloy . 2024-03-01
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Booked a table for 6.30, arrived 6.15. Ordered 3 starters and 2 mains. Waited 1 and a half hours for the starter to come, dishes I would say just enough for one person. Waited another half an hour for the mains. Chicken and gammon. The chicken was so over cooked, most of it was uneatable. Will not be going back.
Stephen Malcolm . 2024-03-01
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The Pub opened its doors last week following a major and much needed refurbishment. Following that the community are now reaping the benefits of an amazingly comfortable and welcoming result. New Hosts Vanessa and Jamie have greeted all with warmth and friendliness and their enthusiasm...
ramonb318 . 2024-03-01
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Its a shame after the renovatio.s that my 1st visit was actually after attending a funeral....but the staff were excellent and very willing and helpful. A room was made available for the attandants and family ....the food was lovely and plentyful and nothing was too much trouble. I will visit again...hopefully unfer different circumstances . Thank you for the kindness and professionalism.
Trisha Ingham . 2024-02-29
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Food was delicious but it was the service that was worth the visit Jade behind the bar served us and made us feel very comfortable and ultimately made it a good experience will be returning if only for the friendly staff
andrew keeble . 2024-02-28
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Following the referb of the Whittakers arms, my wife and I decided to go for lunch on Sunday afternoon. On entering, we were warmly greated by Vanessa and Jamie, who are the new owners. Our first impressions were "what a lovely couple. The referb work...
jasoncC7502HX . 2024-02-25
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Very disappointed was hoping for a lovely family meal. Spent all that money but could not employ anyone to answer the telephone to let us book a table .hence only 1 .I would have given 0 if I could have .how can anyone book a...
vimcdonald . 2024-02-25
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We visited the newly renovated establishment today. We received a very warm, friendly welcome from both managers. It was lovely to see the pub very busy on their 2nd day of opening. We ordered drinks first as there was a half hour wait for food to be served. The food was delicious, we ordered fish and chips with a drink which is inclusive of the order. All staff very polite and welcoming. This is what has been missing in the area for so long. Good luck to you all !🥂
Sarah Leaver . 2024-02-23
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Me&my partner visited this afternoon on the first day of the reopening, we wanted a spot for a nice quiet lunch! They didn’t disappoint, food was spot on and we loved it all, will definitely be returning:) Friendly staff and amazing atmosphere
Lesha2109 . 2024-02-22
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The food was lovely, really tasty. There was a party of 13 people but they forgot one of the meals. The waitress mumbled some apology but there was no apology from the manager. It's a shame because the food was great. The manager is leaving soon so his demeanour was one of we were an inconvenience.
Debbie Foskett . 2023-12-31
MORE AT Google
Food was delicious. The barman was lovely. Unfortunately had ran out of Sunday lunches and sausages but the wood we ended up with was really good. The only downside I would say was it was slightly cold and the toilets could have been a little cleaner. But the service and food more than made up for it.
bring me the beanie . 2023-12-17
MORE AT Google
Great food, friendly staff, warm welcoming vibe after a snowey walk with the pooch xx
Michelle Clegg . 2023-12-10
MORE AT Google
Very warm and welcoming, great home made chicken pie. Good for family meals, reasonable prices. Would recommend highly. Dog friendly too. Good parking and easy wheelchair access.
Paul Mckenzie . 2023-12-05
MORE AT Google
I was here for a funeral, handy as it is opposite the Cemetery and Crematorium. Buffet was okay, beer was well kept.
George Sedgwick . 2023-12-02
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Just had Christmas Party there. Very welcoming atmosphere and was looked after and made to feel comfortable all evening. Thanks for a cracking night Nathan. All the best, Everyone at Simon Jersey
Mr Mr . 2023-12-01
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Great set of staff and the foods quality, I'd recommend the cheese pie 👌
Simon Daly . 2023-11-19
MORE AT Google
The food here was really good, great portion sizes and you definitely get your moneys worth, the burger was huge and looked amazing, proper home cooked food, both enjoyed our meals, would definitely return here again, friendly welcoming service too
Fran Lucilla . 2023-11-19
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Great food, reasonably priced. Eaten here several times. Sunday lunch today was excellent, the best mash I have ever tasted.
Sara Challenor . 2023-11-12
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Ordered 12" salt n pepper pizza. It was absolutely well good I totally recommend it, has a slight kick to it if you love your spices better than any takeaway in accy 100%
Phil Sutton . 2023-11-12
MORE AT Google
Well, where do I begin! Every aspect of our visit from booking to end was just superb! They managed to squeeze us in for a last minute party booking on the back end of their Halloween party. We wasn't expecting the room to be perfect knowing they'd finished a kids party half hour before but wow! Perfectly tidy and ready for us. We pre ordered and food was like clock work and devine at that! Everyone was totally satisfied. Customer service was exemplary and they couldn't do enough for us! We loved it that much we are mid booking for Christmas eve! Thankyou for a lovely birthday celebration. Looking forward to coming at Christmas!
loulabel irving . 2023-11-08
MORE AT Google
We visited as a family on Saturday evening as a family of 4 around 4.30/4.45 and can say our experience was great, Upon arrival it was noted the owner’s had just held a children’s party so was a little behind on the regular running of...
Laura D . 2023-10-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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