Wetherspoons, Unit 5 Victoria Station in City of London, Westminster

Lunch Experience at Wetherspoons I suggested to my sister and cousin from the States to have lunch at Wetherspoons due to my previous positive experiences there. I ordered sausage, beans, and chips, while my sister chose boneless chicken bites, and my cousin went for a Mediterranean salad. We placed our order at the bar, which included glasses of juice with all three meals. Shortly after, a bar staff member came to our table with one glass of orange juice, and another glass of orange and lemonade, claiming that we had left them at the bar. When my sister pointed out that he was one orange juice short and that she and her cousin didn’t want ice in their drinks, he insisted there were only two drinks on the order and that we should have mentioned our preference regarding ice at the time of ordering. Despite this, he said he would check the receipt to confirm if all orders included a drink. He returned with the third glass of orange juice and placed it on the table. Unfortunately, this staff member’s attitude put a damper on what had been a wonderful day. It was my cousin’s first trip to the UK, and this experience did not reflect well on British hospitality. If it weren't for this staff member's demeanor, I would have given a 5-star rating, as I enjoyed my lunch and had good interactions with the other staff.

Tasty, quick breakfast at a good price

We were ready for breakfast after our overnight coach journey from Newcastle. Couple of minutes from coach station. Friendly staff, everything clean and great food and drink- plenty of coffee!!!

if you could give 0 stars or even less to this pub I would do it, a shame the only wetherspoon where I happened not to be able to enter with a kitten inside the pub, despite having it in the carrier and despite it is the first time that I happen that they do not let me in for such a thing, and I also asked where you could read that a kitten in a transport can not enter, chased out without even the possibility of sitting outside, shameful

Considering the pub was rammed with football fans and St Patrick's day crowds, the staff didn't lose their customer service skills or smiles! Every member of staff was constantly on the go, and although service was slower than usual - not surprisingly with how busy it was - the food was great! Shout out to the staff who worked on 16/3, you smashed it 💪🏼

Great and quick breakfast, excellent value for the money.

Great food, low prices and cheap beer!!! Even when the place is on a station, it has lovely atmosphere. You also have a board of when do trains departure. I suggest visiting westherspoon not only here but anywhere across the UK, especially when you are a tourist.

Completely spoilt my birthday. Manager doesn’t even know how to make a simple Pornstar martini and made passion fruit juice , no Prosecco or taste of any alcohol. Refused to refund me

A great place to hang out a very friendly environment

Nice and quiet on a Saturday lunchtime and had a lovely Ham, Egg and chips what more do you want

Was told to move as we weren't ordering food although plenty of other tables were free... we spent 1 and half hours there, but the table we had to vacate was never used!

All as expected in the Wetherspoon's.

Staff interrupts people's conversations.

I use this Wetherspoons regularly because it's so clean and tidy,the staff are very pleasant and the food is always delicious. The price of this place is fantastic considering it's in a London train station. Highly recommended 😁

If I could give zero stars, I would! For a pub in a major train station with seating outside, they wouldn't even allow us to have a drink in the deserted outside seating area with our dog! Poor show as every other pub we have been to in London has been delighted to seat us. Won't be coming here with or without our doggo!

Exquisite, abundant, you don't need to interact with anyone because you can order through the app. I'm going to come back yes or yes.

The most expensive Witherspoon's in Britain. Most of the staff are pleasant and helpful. Only weak station WiFi available.

Dreadful place but it's open when all else are closed if after 9 am pay a bit more go to sports bar on front of station first floor above m and s

I just wanted a cheap coffee, they gave me an already used mug from the dirty tray even when I asked for a clean one

Very cheep prices for food and drinks. It’s one of my favourite place to go for a pizza or a cocktail

It's a great chain of pubs in the country. Always when you get delayed trains or something goes wrong, a pint will solve everything!! They renew the place and it looks great, the staff are very friendly! 🙂

Questionable if your cutlery has been cleaned properly. Been here on numerous occasions and many of them I've had dirty cutlery given to me with bits of food still on them. Sent them back and sometimes it takes several attempts before I get a clean set. Also had lipstick on a few of the cups given to me too. Not good wetherspoons need to up your hygiene.

You wouldn't believe you were in a railway station after you've entered, great food and for a London station the prices for drinks and food is the same as the high streets, absolutely spot on

Appatently, the staff recognise male customers only as I not been served at all, but all three men who arrived after me. I might grown taller or less woman.

I had the chicken masala and it was average. However the nan bread was like rubber and the popadoms were stale. Pretty pricey considering the poor quality!

Excellent food, fast service and very helpful staff

Richard who works the floor like a god, even though it's super busy he help us soooo much and was so friendly. Richard is a credit to the company

Good price-quality, they serve you through the app that you scan at the table and pay right there, you can buy a coffee with a refil, they have a machine to refill.

It’s a Wetherspoons in a train station, so…

Good Food, best prices and the combos are perfect

The manager not approachable and staff not good in doing order they gave me wrong food.Its so annoying. I won't recommend this restaurant to the traveller

I couldn’t imagine to live a real pub experience in a train station! Worth to visit and have some Pizza and beer: recommended

Was there today, food was ok and place looks clean but the guy at the bar was not friendly and accommodating as he should be. No politeness nor any pleasantries. Not even a please. He just said I need a table number. Not even a smile or thank you after I ordered. He needs more training on customer services.

Cool Wetherspoons in midst of Victoria, with its unique atmosphere.

I love the place, the variety of beer is very interesting, the food is good and the service is very good. Highly recommended

Got there, ordered my food. Which was just a bowl of chips. Waited a total of 40 mins and then went to the kitchen for them to then chuck some into a bowl and hand it over. Chips were Luke warm, near enough cardboard and some even burnt... crazy.

We had a decent evening until the "manager" got his teeth into making sure our party had physical ID after 9pm. He singled out one lady in particular, who unfortunately had no physical ID but did on her phone, which didn't count. She was pushing 30 but whatever. When i asked that the official under 21 policy didn't apply as the manager thought she was under 25 (Managers discretion, even though none of this was on display) reeked of bullying & clearly had a problem with the individual. Totally unprofessional & disrespectful. We we were just about to order £50+ of food for dinner but the manager's discretion meant we had to leave the premises based on his opinion. I truly hope the hierarchy at Wetherspoons looks upon this with the greatest importance as the manager is clearly incapable of running such a fine establishment.

Not even the chips taste good... Almost £5 for a chisp full of oil and burn

Bar staff are friendly, but the food is terrible and the pricing is even worse. Some items being double what they cost in other spoons. Talked to the staff and was told I wasn't allowed a partial refund on the chips, and that the reason the food was terrible was because they had no access to gas.

What a fantastic gaff ! Quick service a nice pint and food top notch.

Food was measly almost a child's portion. Menu is limited. Ended up with ham egg and chips. Ham was so thin you could see the blue of the plate through it. Eggs were overcooked and so was the chips. Very disappointed. If you need to kill time waiting for a train. Have a beer. Sweet. If your hungry.. find somewhere else..

I was actually pleasantly surprised at how quiet and clean this Wetherspoons was. We went early on the weekend and there was barely anyone, it was peaceful, it was tidy and the staff was very nice and friendly. I ordered my veggie breakfast, it came quickly and there's nothing much to say about the food, it was the usual Wetherspoon quality but it was what I needed that day.

The space is too crowded for my taste - to sit just inches from someone I dont know and to dine with him - BIG NO NO. Ordering system - DISASTER!! It looks easy, scan QR code on the tabel, order and pay but: half of the items are not available. Waiters are not taking orders at all… if you vannot order via app, you need to order at the bar. And at the end, carry your own drink to your table. Talking about waiters - I guess they are just taking things off of tables, what cleaning is they have no idea….

wetherspoons is always a nice and cheap place to go for food & drinks , had a nice time with my friend - we both really enjoyed our food. service was nice and the place was kept clean ! would definitely recommend the new korean BBQ chicken :)

Unfortunately, this is not a place I'd recommend going. The food was very bad, the worst I've had at a spoons. The beer selection wasn't great but more importantly the beer itself was not good, tasting off. The manager was unnecessarily rude, but the rest of the staff were friendly and helpful. There is another spoons very close to Victoria station that I would highly recommend going to instead.

As of 31/05/2024 (Lunch) Taste：5️⃣ Environment：6️⃣ Seating：6️⃣ Service：5️⃣ Portion size：4️⃣ Value for money：7️⃣ *on a scale of ten Overall Score：55 / 100 Average cost per person：£9.61 💛💛💛💛💛💛💛💛💛💛 Continuing to check in at different Wetherspoons. 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 🤙🏻Ham and Mushroom Pizza 👌🏻Small Southern-fried Chicken Wrap

For the location and price it has to be 5 stars. It is still Wetherspoons though but wethersppons in London!

I ordered a burger with a friend. Serving staff gives my friend my burger by mistake even tho they said my friends order. 10 minutes later they bring out another order i say its wrong they get lippy with me. Manager comes along and says your mate was given your burger and not my problem get the difference from him. He also threatened to chuck us out because we stood up for our rights to get what we paid for. Avoid

Food came very fast. It's also very affordable and convenient location. Would definitely recommend.

Excelente na qualidade e variedade dos produtos, bem como no atendimento e no ambiente, a preço muito razoável. Recomendo vivamente.

Food ok. Pleasant atmosphere. Good to wait for your transport to arrive.

Nice location good food, the servers made a mistake on the food given but all got resolved in the end.

Classic British pub in the middle of London. It’s a good one with great prices for what London is.

Ask for your Ice in a separate glass. I ordered a pint of orange juice took out the ice and it was half a pint.

Nice food, every interaction I personally had was fine, however unfortunately one of the senior staff members decided to have a go and shout at a young employee and then go and talk about her behind her back to other staff members. Was nothing short of bullying and public humiliation. Unbelievable.

What an disappointment at this place I understand that leaving your bike at the fire exit door is a no but the staff where completely rude about it there was no need for it and if this Richard bloke is reading this you should be very disappointed in yourself very rude staff and clearly not trained oh well maybe a another Weatherspoons will be a bit nicer

Good food and drink reasonably priced in the heart of Victoria. Great atmosphere, always busy which is a good sign.Near train and tube stations.

Easy to find and really nice inside. Great place to meet up with friends and family. Drinks were inexpensive for the area. Would definitely visit again.

Great value ideal stop off before long journey home

Everything out of stock pretty much and staff that don’t even acknowledge you. Worse spoons I’ve been to. (Coming from an ex spoons worker)

Order via QR code at the table, then waited 45 minutes. I was ignored by the service staff and when I managed to make myself noticed, I had to prove my order (show confirmation email). Very unfriendly.

Had a homeless man run up and steal my beer and the staff handled it beautifully by escorting him off the property and de-escalating in a very professional manner. Homeless individual was deffinatey a downer but the service and staffs professionalism made up for it ten fold. Big props to Justin and Ryan and the manager at the time of 29/09/24 @ 22:30

Located inside Victoria Train station it's ok for a drink and something to eat before catching a train. Prices are reasonable

Had an unpleasant experience with a homeless gentleman who decided to help himself to my partner's drink. After raising the issue with the staff, both Justin and Ryan where amazing and came to help no questions asked. I believe the management lady also helped out. I can safely say the staff are lovely I found the place clean and well kept. Thank you for helping us :)

Breakfast awful cold food salty bacon cold beans under cooked sausages

Great price/performance ratio! We really enjoy eating here. There are curries, burgers, pizza and and and. You can order online at the table or directly at the counter. The special offers are awesome! We had Chikka Tikka Masala with rice and naan bread and 1 included Coke

As soon as we came in, we were waiting to be approached and to be seated by someone. 2 ladies were by the counter standing still, looked at us and carried on chatting and just ignoring us. We waited for a bit and moved to the other room to speak to someone, there was another guy staff member who was tidying the hot drinks area and again, looked at us and walked off. Again being ignored ! Inside this place there were 4 people in total as customers so is not like it was super busy to act like that ! We decided ok let's get a table and do all by ourselves, so scanned qr code and placed order. Thought we might have to go to the kitchen and get our plates ourselves too probably considering how it all started. Food arrived, absolutely terrible. Bacon super old and eggs over cooked and everything taste horribly. Out all the english breakfast I've ever eaten this was the worse one I've ever got. Will never come back to this place and clearly service goes along with the food, so not surprised at all. If it wasn't that we just came back from a long trip and long flight, we wouldn't definetely remain in such a place, we just wanted to eat something as soon as possible and starving too. that's why we decided to stay anyway otherwise we would run to another place. If they don't want you there how they showed you, you better go :)

Best place for a coffee under 2£. Free refills.

Plenty of seating Easy to order on the app. Perfect for a quick fix before a long journey. Tables were cleaned up quickly and staff were polite.

Bar/restaurant at a train station.. what else to say.

Food is bland, tasteless. Service is awful and slow. And despite the fact I ordered a beer I didn’t get it - twice reminded.

Worst wetherspoon pizza I've had, and I've tried alot..... around the country...... and now I'm questioning my life choices.

Nice to see a Wetherspoon keeping its tradition of a dirty, untidy, table littered, abrupt service and generally unkept pub alive. Want to experience all this and re-live what made Wetherspoon a household name for grubby run down pubs, look no further. Most Wetherspoons have improved, this one is in tradition and history, all for the wrong reasons.

It's hard not to love a Wetherspoons. Table service and a nice design

Burger mid at best, fries burnt and cold.

For a spoons, most if not all of the vegetarian options are unavailable which, given that it's such a busy and prime location for a mix of people is appalling. On top of that some of the best drinks are also out of stock. A high traffic location should have better management of their drink and food levels with the best, THE BEST dish of chicken wings not even being available as an option let alone in stock. Final point is that the food portions have gotten smaller and the prices have gotten higher. Which happens everywhere now but still. Also compared to other spoons locations the chips were burnt and not on any level of good with a large portion of them being left from tasting like coal. There's also like 2 desserts which is disgusting given that other locations have so much more. There is such a higher expectation from a central wetherspoons of a prime location.

A pleasant surprise on a trip to London. In the city center for 2 people £23.57. Decent selection of homemade food, fast service, enough types of alcoholic and non-alcoholic drinks. It was a Saturday night, so the place was full and a little noisier, but like a classic pub. You order from the table in front of the QR code, you pay straight away, you have a drink in 5-10 minutes and food in another 10 minutes. I can definitely recommend it, great price/performance balance

The barman’s imad was the very nice and helpful

Have visited a number of spoons in the past and this rates along with Gatwick as the worst rude staff dirty tables .and service was shocking even though it was quite,plenty of other pubs close so avoid

AVOID AT ALL COSTS. THE FOOD MADE MY PARTNER AND I ILL Probably the worst Spoons in the Country. It only got one star as I didn't have an option to rate it lower. The diabolical experience started almost immediately and I would have walked out if My partner and I didn't need to get food as we had an hour before a 4hr coach trip. We walked in and approached the bar which had 3 people at it. The bar staff served them and then proceeded to serve people who had come in after us as they happened to be in front of him. When we tried to attract the staffs attention and explain that we were first, we were met with looks of contempt and then apathy. Once the food was ordered it was bought out and was frankly disgusting. It made McDonald's look like a Michelin Restaurant. I ordered a double cheeseburger and chips and my partner a jacket potato. The burger was dry as was the Bun and as for the chips they were cold and rock hard (as if they had been precooked then Microwaved). The jacket potato had a nasty after taste, the salad was wilted and the garlic sauce was split. When I went to leave feedback, I was told it was because they were short staffed in the kitchen.

Yet another Wetherspoons I've previously visited but not reviewed. A fair sized branch situated on a menazene level within Victoria Station concourse. This branch appears to have been expanded substantially since my last visit. With more seating now available in the pub. Seating also exists on the balcony on both sides of the pub, overlooking the station concourse areas. On this occasion I ordered a Sticky Korean Fried Chicken Bowl, plus a pint of Ramsgate Dark Conspiracy Beer. The chicken bowl is essentially a boneless basket with spicy sauce added. Total cost was £12.11. (The price of this item, in my local branch is £10.02. So this is a reasonable uplift in price for Central London). The prices are the same as the nearby Willow Walk pub, just outside Victoria Station, in which both are slightly more expensive than other central London Wetherspoons branches. Despite this, Wetherspoons still offers good value for money compared to other pubs in the nearby area. Food and drink both arrived in about six minutes after ordering. There were no issues with either fhe food, or pint when it arrived. Worth a visit if you are passing through Victoria Station and require reasonably priced food and drink.

Arrived at 1pm Place was packed out. Lots of tables not cleared Eventually found a table took them ages to clear.Place is very understaffed Food is mediocre I had chicken Tikka and later chips which were burned and dry Toilets not regularly cleaned Has a balcony view of the station concourse.Quite a large pub but not the best I have been to. Took them 45 minutes to bring my food.

Unprofessional! I have visited this restaurant today for breakfast just after work 6:20 am. There were nobody at the bar expect delivery people around. Eventually I was greeted by a male staff member who did not seemed to be too happy to see me. Oh well it ok. I tried to place an order of Eggs Bendict and asked if I could get eggs well done and the answer I got was a full lecture why they can not as its come already made this way. I mean I am not asking much and I am sure there is an option of the way you prefer your breakfast eggs done. Purely rude. I left . Thanks

First time since refurb prices have shot ip cools £6.95 a pint Other spoons £4.25 a pint Very quiet on a Sunday afternoon as well

It's cheap and got a very good range of beers

My favourite go to when I'm in London

The food has good flavor and good portions, the prices are quite good considering the high costs of other places

Drinks are definitely London prices, no cheap ones here

Experience was ruined by a rude member of staff I ordered a katsu curry and extra bhajis (11.20 this comes to) Only to to be told i had ordered the wrong item.

Really nice little space at Victoria train station, grabbed a table and scanned the QR code ordered a pepsi max and a vegan breakfast Only took about 10 minutes got mushrooms, tomato, toast, hash brown, two sausages and beans plus an actual vegan spread which is a first surprisingly. Only complaints the tomato wasn't cooked enough and the toast was a little pale. Other than that everything was hit and very nice. Good size portion and very reasonable and nice to not have to interact with anyone at all apart from to say thank you when my food arrived.

Great atmosphere ok pizzas (not the best though) service was quick we had our food in five minutes.

Got food and drinks, sat outside on the balcony overlooking the trains coming and going and a public piano that multiple people came along and played!

Drinks are good value, considering it's location. Food basic. Expanded bar area, with terrace overlooking platforms. Only downside is the noise from station below - could do with some higher screens, or noise cancelling tech?

Very nice service and food Plus very pleasant vibe

Really nice and cheap and safe place to eat

Right next to platform 7 upstairs, it is close enough to the trains and just far away from station noise. I always sit outside on the terrace. I was with friends from the States. Service is always quick and attentive. I really enjoyed my fries with bacon and cheese. And Wetherspoons have the best wine prices in London.

Was great! Saw £35 on the floor too here 👀

There are many seats in the restaurant, and it is very convenient to scan the QR code to order. The food is quite delicious.

Very polite staff. Good selection . Wasn’t showing the football and kindly suggested the sports bar across the walk way. Nice people . Thanks for your help

Usual wetherspoons fare,good prices for London, on Victoria railway station so atmosphere weird but very very handy for the trains! Approx 10 minutes from Victoria coach station