The Vault Soho, 3 Greek St in City of London, Westminster - Phone Number, Reservations, Reviews

Booked a reservation 6 weeks in advance, got reminder emails and texts leading up to the reservation, and then the bar was closed with no way to contact them… turn off your automated reservation reminders if you’re closed!

My favourite cocktail bar in London. Excellent whiskey based cocktails (but some other options too).

A hidden speakeasy bar behind a bookshelf, super creatively designed and worth a visit. Prices are not cheep, but they also have beers if you are not into cocktails. I actually took a Swiss lager which was actually one of the best lagers I have ever had so I am certain they had great cocktails too. The barman was super chill and direct taken good care of all the guests. If you always wanted to try something mysterious, this is a good start.

Extremely rude and arrogant staff! We walked in 4 people. There was no availability at the time, but we could come back 20 min later and not 25 because then the table would be given away. We where back 18 min later. Now the table was no longer available and he excused by saying that he misread his bookings. Only thing is he showed me the booking on his screen the first time, so he actually changed the booking and though I wouldn't notice.

the staff wasn’t the most lovely, but the drinks were good. lovely atmosphere with the harp and grand piano. nice place regarding the other places in soho which are just a bit too much.

Great environment! Friendly staff and really helpful, with the cocktail list and the selection of drinks the bar has to offer

Quiet speakeasy, behind a bookshelf at the back of a wine bar. Stinks of incense as you walk downstairs into the bar.

I am sorry to say that we had an unpleasant experience at The Vault. We arrived within 15 minutes of the time we had booked for. We just so happened to go in at the same time as another group who were just slightly ahead of us. They had no booking and they were given a table. I realise now that this was probably our table. The server, who was a nice person, told us they had no more free tables. I said we had a booking and they said that we never confirmed it. I knew I had, so I showed them that I had confirmed the booking via SMS message earlier that morning. They explained that because it wasn’t an online confirmation it wasn’t received. Apparently my message was an SMS as opposed to an iMessage so they couldn’t see it on the system. They said had they seen the message they’d have held onto the table. The server kindly offered us some free drinks upstairs but said there was nothing they could do. We travelled from far and did everything by the book except arrive 5 seconds after another group. Bit of a comedy of errors and I’m disappointed to have not got to experience what looks like a really cool venue. I hope this system error gets resolved and no one else gets turned away right behind a walk in despite doing everything by the book (I think). All the best going forward

Unbelievably rude elitist staff who refused us service despite the fact that they had space because we had the gall to ask for a whiskey cocktail (old fashioned) when they only serve whiskey neat.

Rude, careless staff. They managed to ruin my last evening in London!!! My friend booked a table for 4 on a Monday evening, for live music. We got a table by the entrance, and i've asked if was possible to change table to one on the sofa's... there it started the attitude. They say no as that was a table for 2 (the sofa had a corner and we were happy to squeeze 3 and 1 of us to sit on the chair), the waiter say that if we were moving than he couldn't have a table for 2ppl anymore (we just wanted to swap...hey more room for the 2 lucky ppl getting a bigger table) oh well... i dropped it with a "never mind". A friend of us wanted to join us as she finished work early, and as we asked the waiter he said that it was not possible as our table was a table for 4, no chairs could be added. He, and the manager didn't give a damn about finding a solution, and actually saw them looking at us and laughing. she could have even sit at the bar as there was free space (and free chairs). She tried anyway to walk in for a free sit, they rejected her, and straight after they accommodated 2 walk ins at the bar. I've never felt such attitude and indifference from a business in London. We left even before they could start playing.

Highly recommend this fantastic spot in London, especially if you're a whiskey lover. It's even better if you visit on a Monday night when they feature live Jazz music. Special thanks to Amy and Ollie for crafting delicious cocktails that made our night truly memorable. Big shout out to them for creating a wonderful experience!

Was made to feel unwelcome for being alone for a quick drink after a rough day, despite place being empty “you can sit for a bit but if two people come I’ll have to let you know to move “

Great place and atmosphere. Service was excellent. Cocktails could have been stronger. Make sure to have a reservation before going!

Been here previously & enjoyed it. This time, experienced really inattentive service and mediocre drinks (on a weeknight when it wasn’t super busy). Server didn’t care to ask how our drinks were so I left basically a full drink on the table. Not worth going here just to have the thrill of walking through a secret entrance behind a bookcase. Plenty of other solid cocktail bars nearby.

Hung out at the vault for some jazz and drinks. 🍸🎵 The cocktails were nothing to write home about – just okay, but the vibe was so chill. The staff, though? Super friendly and welcoming! 🌟👏 Live jazz was on point, and the cozy atmosphere made it a good spot to unwind. If you're cool with so-so drinks and awesome people, this place is a win. 🎷🥂

Very rude manager. I was there with friends and I was kicked out just because they did not have 1 more chair for me although the place was not very busy. Do not go! Manager with attitude!

The lady looking after us gave great service, cool vibe and drinks

Super cool spot, must see! Gotta ask for it!

The staff were so helpful and friendly in recommending cocktails based on what we were feeling. The drinks suggested by the waitress on Monday night were so delicious and I wish I could go back. There was a spectacular pianist playing jazz standards in the background. Amazing place - definitely go if you're in town.

Go for the atmosphere alone, but the cocktails are top notch. Thanks for fitting us in

Wir sind extrem enttäuscht von der Bar. Freunde von uns waren schon einmal da, zu dem Zeitpunkt muss es deutlich besser gewesen sein. Wir sind runter gekommen und wollten ein Tisch haben, war auch erst mal kein Problem als wir dann sagten wir sogar noch eine Reservierung haben aber leider eine Person mehr sind wurde wir ungelogen vier mal drauf hingewiesen das wir anrufen sollten wenn wir einer mehr sind, was etwas komisch war weil sie uns vorher ohne Reservierung einen Tisch geben wollte und der Laden nicht komplett voll war. Dann bekamen wir Getränke die so naja waren. Der old Fashion war ungenießbar. Als wir den Barkeeper drauf hinwiesen war nur seine serviceorientierte frage ob man schon mal einen getrunken hat. “Sie würden nie Beschweren bekommen” ohne mal zu probieren ob er es wirklich schlecht war. Außerdem haben wir uns ganz normal unterhalten er hat uns drauf hingewiesen das wir leiser sein sollten und auch andere… Sorry die Bar denkt sie wären wirklich was sind es aber leider nicht. Ein Grund nie wieder hinzugehen. Tipp an den Besitzer vielleicht mal sein Personal in Kundenfreundlichkeit zu schulen!

Incredible little speak easy. Would recommend to anyone looking for a proper drink! Staff very passionate about their art, I would recommend asking about how your drink is made if that's your thing.

A hidden entrance, dimly lit stairwell & cocktails by candlelight…The Vault has the trappings of a speak easy and lives up to all the hype. My favorite? Paracetamol Royale

Great drinks. Great service. Really took their time to explain drinks. Awesome experience.

We had the most ridiculous, unfriendly customer experience when we went a few months ago. I reserved a table for 2 and we were given a corner table in which we sat in the corner bit side-by-side with a chair opposite it. We heard a friend of ours from Canada was nearby so we invited him to join us. and could never have imagined what a dramatic issue this would turn it. Imagine our surprise when the 2 children that were running this place (both barely looked past 18) with zero common sense or any idea of what customer service is told us that our friend could not sit in the chair at our table because we had only reserved for 2 people (???) and this would be a fire hazard! Never mind that the bar was more than half empty. We asked if we could just have one drink and then leave because we had already ordered one for ourselves and they said no. So either we told our friend to leave or we all went. I have never in my life heard such stupid reasons for declining access to someone and turning down business. Common sense did not prevail. But we did have one drink before all of this and it was the worst bourbon sour I have ever had in the tiniest glass. Waste of time

One of the best speakeasies in ldn✨

Such a nice bar to have a drink. Loved the decor and service was pleasant. The entrance to the bar so unique.

Hidden away in a whiskey shop is a secret bar located behind a bookcase. Speak easy bar worth the visit can be expensive

This was a really cool, speakeasy/bar. They have a huge barrel in the back for medium sized groups. I won't point out any drinks in particular, but every one we tried from the menu was very good and fairly unique. The staff here is excellent, very accommodating, very friendly. Even offered suggestions for other bars to try in the area. Definitely recommend visiting here.

Quirky speak easy combined with a great tasting area. Service was impeccable

Cool place, great Drinks with a good balance and friendly staff.

Colin and Tom were impeccable bartenders, and made me feel right at home. Delicious drinks and a fun speakeasy! Hands down best bar in London. CHEERS!

“Through the bookcase” there’s this cosy speakeasy cocktail bar. Unpretentious but classy at the same time, live music on Mondays, drinks and service are spot on. 🥃

Good cocktails and professional service

Nice location, very cute vibes. A tad warm and the wines were average but cocktails are really good.

Amazing atmosphere, great cocktails and great customer service.

Awful experience - this was booked on Monday 1 May for a surprise birthday celebration and on arriving the place was locked and bolted. A queue started to form of other people (including another birthday party) who had also booked only to be told by a very surly man they 'don't take bookings on a Sunday' - when he was corrected that it was in fact Monday he got even more annoyed, telling us it also counted for banks hols. This beside the fact we'd received a reminder text asking us to confirm and then another just before arriving saying our booking was ready. So the birthday treat was ruined and we left as more people arrived to remonstrate. You'd think they'd have the foresight to know 1 May is a bank hols and a) not take bookings but also b) not keep confirming the bookings when the place was locked up and closed!

Wanted to like this place. We had it on our itinerary to check out for our trip. The establishment itself is stunning! Very cool place. The service is absolutely horrific. Bartenders were very pushy, rude and cocky. Made us so uncomfortable we ordered drinks because they rushed us into ordering and then we left without finishing them. Won’t be going back but it was cool to see. Update* now that I’ve had time to think about that experience. Im a little concerned at how pushy the bartenders actually were. Two females by themselves sit at the bar, asks for menu for drinks. My friend orders her drink but I’m not feeling great so I ask if it’s okay if I just get some tea or coffee while my friend drinks. He told me no and told me and that I had to order a drink. He sat there staring at me making me feel really uncomfortable as if we would kick me out if I didn’t drink. So I told him I needed a minute to look over the menu and I would let him know. He gave me about 30 seconds and sent over another bartender to hover over me. He stared at me and I looked up and told him I needed more time to look it over. He snapped at me and said “SO your not drinking?” I looked at my friend and then him and said “I will, I would just like more tjme” he refused to leave, so I told him to just grab me a beer. We sat there really weirded out by the experience as they watched to make sure we were drinking our drinks. I didn’t take one sip out of it, while my friend drank her drink she didn’t finish it. About half way through she started feeling really strange. She said she felt sick but dizzy at the same time. Hind sight, we both had a bad feeling and left because of it. She was sick the whole next day. Not sure what happened here but I felt like I should tell every detail just in case anyone else had the same experience.

Interessant und muss erst Mal gefunden werden. Coole Location🍀

Great service, good cocktails and friendly staff who know their stuff and took the time to advice me on what cocktail to take.

Awesome location and atmosphere, great cocktails, very nice service 👍

You had me at Speakeasy! This underground bar is tucked away behind a bookshelf. It’s quaint yet lively. The vault offers a variety of signature drinks along with all of the classics. The staff is attentive snd friendly. Enjoyed drinks and snacks.

The atmosphere is great, space feels a bit crammed, service is great, and cocktails are really good

1階のウィスキーバーの奥の隠し扉（本棚を開けた先にある隠れ家バー。薄暗くお洒落な店内。デートで使用しやすそうなお店。

What an awesome place! For me the entrance and ambiance is nice, but what really makes the difference is the drinks. This place has some fantastic cocktails. Reservations are nice to have but I was by myself and they sat me at the bar after a short wait. Desi at the bar was amazing. He made me some fantastic cocktails custom made! Couldn’t recommend this place more.

Enter through the bookcase of a whiskey shop! Brilliant! Cocktails were awesome! The jagged edge was a fave! Such good prices too. Would definitely go back!

This was a very awesome bar. The bookcase entrance was fun and felt like I was going somewhere exclusive.

Is a fun concept, probably don’t need the insense blazing the smell is strong when you get down to the bar, go for one drink no more, we spent £130 in an hour and a half was reminded about 5 times that our slot is nearly over so get the hell out basically.

Went there yesterday with two friends. The waiter was clearly unprepared. My friend that works with sustainability in a friendly way made a comment about the amount of napkins that the waiter would bring every time we would order a drink, like it wasn’t necessary due to environmental reasons. And the waiter kind of said “wherever”, and that he is payed to do that and so on, but in a rude way. Then at the end he didn’t know how to use the card machine in order to charge us separately, so we could pay for what each one of us consumed. The waiter wanted us to split equally which wouldn’t be fair in that case. So in the end one of us had to pay the whole bill and we transfer the money afterwards. It was just an overall feeling that they pretty much didn’t care about us as costumers. We got there earlier and asked for a table for three that was available in another place and they didn’t want to give us that table, which was similar to the one that we had in the end. Apart from the bookshelf entrance there is nothing special about the bar, so I didn’t get all that attitude.

Jack and the team were wonderful. Best hidden spot!! Thanks so much

Went to The Vault Soho a few weeks ago with a friend. We were sitting by the bar downstairs in the speakeasy area. A particular bartender kept ease-dropping into our conversation, was extremely rude to my friend, and even threated to fight him outside. Never going back there again. We did complain to the manager upstairs by the way. Not sure if anything was done.

Amazing vibe. The cocktails were good but lacked a wow factor

Exactly as (not)advertised 😉 really cool place, great vibes will be coming back

A cosy speakeasy bar with very friendly and accommodating staff. They can get quite busy but they do take walk-ins if there’s space, I recommend booking before hand because this is an experience you don’t want to miss!

Lovely cosy space, hidden away from sight behind a bookcase. Great place for a catch up with friends

Lovely experience. Service is top class

Just a ridiculously cool bar. Very friendly bartenders who handled the crowd without batting an eye.

Interesting speakeasy and very good cocktails - however it can get really busy at night..

Good bar good vibes Hidden within a bar Cool date spot

Great drinks, and great staff! So friendly and knowledgeable of their drinks.

Nice bar hidden bybthe bookshelf

Very fun entrance and lovely vibe. Live music is really fabulous. Drinks I’ve found variable - some of the best I’ve had but last visit they seemed a bit off.

The waiter at this bar was full of racism, and after sitting for 15 minutes, we were asked to leave before the first drink was finished. Bad service will never visit again

Great little hidden cocktail bar. Don't be fooled.....it really is behind the bookcase.

Fantastic bar. Hidden downstairs behind a bookcase! Would never have known it was there. Staff very friendly and helpful! Cocktails excellent!

Great atmosphere and drinks. The piano player was cool, but we tween all the chatter and the piano, it was a little hard to hear the person opposite.

Excellent drinks in a secret underground bar, good luck finding it :)

Great selection of good cocktails, staff were great taking us through the menu to recommend drinks that suits our taste

Exceptionnally good service, great innovative cocktails, as well as the classics executed very well. Recommend to make a reservation in advance

Really cool, intimate speak easy vibe. Waitress was very attentive and helped suggest a drink for me when they couldn't make one I asked for. Turned out to be a great cocktail that I will order again! Will definitely be back.

We walked out before we ordered drinks. Rude aggressive waiter, followed by an aggressive manager response. Also very hot basement environment without aircon and strong air freshener to hide smell of damp. I wouldn’t recommend and will not return.

Cool, intimate atmosphere. The way down to the bar is a bit creepy in a fun way. The staff is very attentive. Would be nice if they had more vegan cocktails, between ingredients and choice of liqueour, I could only be sure of one being so.

A great little speakeasy. Managed to get a seat at the bar for 2 people at 7pm on a Saturday evening. Nice chilled atmosphere and great service. Would highly recommend for a quiet drink.

Speakeasy bar great for dates and cozy catch-ups; pandan cocktail is a must try

Cool place to have variety of whiskey's..

Wouldn’t seat us because there were two separate tables (next to each other) and we were 4 of us.

Such a wonderful surprise! The bar tenders here are just fantastic. Such a cool space, too!

Awesome speakeasy bar! The drinks were delicious and the staff was very friendly.

Nice speakeasy underneath a whiskey bar which is also pretty cool, drinks are OK friendly service cool ambience more cosy-a place for dating

Charming place and great drinks

Really good service, and the cocktails are incredible. Such a fun place to surprise people with

Amazing bar … recommend for dates as there’s no loud music. You enter this bar that looks like a liquor store and hunt for the secret entrance to the vault … push the bookcase and are straight away taken from the smell of incense … Going down the stairs you can almost start feeling like you’re jumping in the past … Low lights , candles and a few seats… it’s feels cosy and private. The staff is great and the French barista was very knowledgeable and passionate, she took a twist on a classic cocktail to suit our needs. Will definitely come back.

Amazing cocktails, if you can get in. Book in advance or get there early.

Nightmare to find and get into. Lady at the desk was on a high horse and loved the power she had. Had wanted to go but having interacted with her, probably not anymore.

Cute speakeasy in the basement of another bar. Hidden behind the bookcase, the Vault is a cozy spot with creative and warming mixes that coax you into the night. The bartenders and hosts are in good spirit, and the perfect level of attentive. Good for a casual night with friends or an intimate date night.

Coolest bar in soho! Drinks are really good too

Cool little hidden away space with friendly service.

Some of the best drinks we've had! We ordered the Jagged Edge and Pandan Leaf and both tasted amazing and were super fun drinks. The vibes were great and the staff were very nice

Great staff, even better drinks! Remember to book in advance if you want a dedicated table or have a bigger group. Walk ins can get the bar or piano. Great vibe as always

Superb cocktail bar with a great selection of whisky. The coconut old fashioned is a great twist. The vibe is electric and intimate.

Cool little hidden basement. I won't tell you where it is

We had a wonderful time at The Vault and came right on time to enjoy the live music. I found this gem of a bar on a random blog and surprised my husband with a visit. I will never forget his look when I told him to push the bookcase and it actually moved! :D The drinks are reasonably priced and of really good quality. Staff is friendly and welcoming. If we ever visit London again, this bar will be at the top of our to-do list! Thank you for this great experience!

Awesome little speak easy .. one of the best, and great service! Try find the bathrooms too!

We were able to get into the large table because if a cancellation and it was a really great time.

Great venue. The mixologist was so friendly and would make you a unique cocktail of choice. Excellent service and cocktails.

I attended this bar last night with a girlfriend and am sorry to have to report one of the rudest customer service experiences I have ever received. On entering the bar, we were approached by one of the barmen and brusquely asked "how did you get in?". On pointing out we came in through Milroys the same way as everyone else (there is only one entrance/exit), we proceeded to sit down at one of the few empty tables. A microsecond later a woman (who I assumed to be the manageress) came storming up and asked us to leave, informing us that all of the empty tables had been booked. Given that by now it was 9.25pm, I enquired what time the tables had been booked for, which she intially declined to answer. After some more prompting, she eventually admitted that the tables had been booked for 9pm and that "if they're not here in ten minutes, their bookings will be cancelled". We said that that was fine, and we'd be happy to wait ten minutes on the off chance. Despite this, she was still insistant that we leave, which we did in disgust vowing to never return. Five stars for their customer prevention policy, zero stars for the customer service.

Good cocktails but the environment is a menace. I would avoid as it's always busy and can fit like 10ppl. Not ideal for a date as the music makes it impossible to talk and the live music felt less than underwhelming.

One of the best cocktail bar I've ever been to 👌🏼

This place is definitely catered to small groups and dates but they still Managed to accommodate our group of 10, however across 2 tables. Unfortunately we weren’t really able swap between which was a shame but get it was the rules of the bar. Drinks were amazing! Highly knowledgeable staff with good recommendations

Impressive whisky selection, and cool hidden speakeasy