The Royal Quarter Cafe in City of London, Westminster

Very good breakfast taken on site Only downside, it's expensive

We decided to come here in spite of mixed reviews. The place looks nice, the food is ok. There were only two waiters for 50+ covers. Waited 30 mins for our breakfast to arrive. Food came before drinks. When, finally, our drinks arrived the orange juice was spilt over my wife. We moved table ourselves. The table we vacated sat covered in juice for the rest of our stay. The staff were run ragged. It was not their fault but it’s clear the owners and management team need a rethink on how to create an experience that is worth paying for and doesn’t leave you feeling angry and empty. Avoid. There are much better places nearby.

served food is cold, hot drinks cold

Amazing cuisine. The waitstaff was courteous and knowledgeable. Our food was deliciously fresh.

An awful experience: incompetent staff (we had to ask for spoons, as none were brought), bringing lukewarm, unpleasant and overpriced espressos. Avoid!

A very nice coffee shop. Large selection of pastries. Some outside seating. Close to Buckingham Palace.

Colazione decente, cornetto nella norma e un cappuccino normale, diciamo che per londra è un gran passo avanti. Servizio lento

Decent breakfast, normal croissant and a normal cappuccino, let's say that for London it's a big step forward

IM sorry to have to write a negative review, nice place with what looks like a nice selection of pastries however it is unforgiveable that my latte should have sour milk in it...sitting at my desk in the office now, fuming that my (undrinkable)first coffee of the day should be so ruined by this. At 3.95 per cup you would expect them to get it right!

If a customer asks for a few minutes to read the menu you (waiter) must be able to wait. Said three times to the same waitress (the young one with long brown hair) but without her taking the slightest interest. Sufficient food, nice place. Definitely bad service, I couldn't give 0 stars. Never to see each other again

Poor service. Ordered a cake and drinks but drinks never arrived. When asked for the bill, there were items we never even ordered. Would have been nice to get an apology for not getting our order right. The red velvet cake was nothing exciting. I don’t recommend this place. Plus the take over charge. Red velvet for take-out is £5.50, and dine-in is £6.50 + 12.5% service charge. If I’m already paying extra for dining in, why do I still need to pay service charge? Avoid at all costs!

For sweeties and cakes is maybe fine. Breakfast (scrambled eggs and salmon) was not really good, but expensive. The bread was too dry and the eggs not well presented on tje dish. Service was not good. I had the feeling I'm disturbing her by being there. Croissant and Cappuccino could be recommended!

Find a great cinnamon roll here!

Awesome pastries and beautiful ambiance. Service is quick and friendly. Must visit if you are near Buckingham palace.

very long service unpleasant waitress who forgot to place our order we waited 45min just for coffees, none of the waiters apologized following the long wait

It's very good. Well the price is also Royal but you are close to Buckingham Palace. It's about Londe's average A pastries + a large cappuccino 9 pounds

Best place to grab a quick bite after spending time at Buckingham Palace. Loved the food and the atmosphere. Also as we eat halal, we loved that all their chicken and lamb have halal options.

We stopped in for a snack of pastries and they were really good. We were a party of five and we all got a different pastry and something to drink and we were all pleased with our choices. The service was good and the prices were fair for what we got. We sat at the table outside and watched all the people go by. We did not try any of the food options, just the various pastries. Would recommend for your pastry craving!

Very quick service. Had no issues with seating. Service friendly and in the heart of Buckingham Palace

It's a really nice place for afternoon tea or a place to meet up

Nice place with lots of great options for many different palates!

Service is quick and breakfast is great; eggs and salmon is delicious.

Very nice food and friendly waiters

Their pastries 🥮 is delicious 😋 Service was great Nice 👍🏻 atmosphere

Not an enormous portion. Chips a bit meh

Awful service, dirty dishes, trays and tables.

I hate to write a bad review but my experience today was the worst service I have experienced in central London. I popped in to grab a sandwich. I came here on purpose instead of Pret to try to support another business. After picking it up I waited for nearly 10 mins at the counters (with the staff cooking staring at me) to pay before someone came over. In that time at least three sets of people came and left as there wasn't anyone. Eventually someone came and I was asked if I wanted it toasted. I said yes and asked how long, waitress said two minutes. However even though I would have been happy to wait longer, she proceeded to serve two more sets of people before putting my sandwich in the toaster. After about 7 mins I had to jump back in the queue (a kind person let me in front) to ask where my sandwich was. The person I asked left to get drinks for the table service and told another member of staff to check for me. I then had to explain the situation again. 1. Why isn't there a designated member of staff at the takeaway counter at busy lunchtimes to cover food and takeaway coffees? Staff were flitting in between takeaway and table service and drinks, there was so much confusion. I think allocation of staff might have been the biggest issue. 2. Should there be an order system for hot takeaways? 3. Communication - tell me if there is a delay! 4. Friendly staff - it goes a long way, I couldn't help feeling like I was an inconvenience to the staff. I am usually happy to pay for an overpriced sandwich in Central London, however the hassle was just not worth it today.

Weird service and crowded front area. Homemade donut and custard tart was very sweet and delicious.

This is an inviting, clean, light-filled space with a nice variety of food and kind staff. Just a few minutes’ walk from Buckingham Palace-it was a perfect place for our family to have lunch after a morning of sight-seeing!

English breakfast top! Fast service, clean environment. Quick to reach by metro

El lugar por fuera aparenta más de lo que es al entrar, una cafetería muy descuidada, personal lento y perdido. La salsa de la pizza muy ácida, parece de bote, la Hamburguesa es de lo mejor, buen pan, el emparedado de Burrata regular.

Good food and delicious pastries.

The Viennoiseries for breakfast or as snacks are well worth their premium price, but the sandwiches in my opinion aren’t (although I might be biased, as I don’t usually like baguette and pain carré, though theirs is caraway “squared bread”: even toasting them open, they don’t taste so special to justify a higher price, I think). The Viennoiseries pastries are supreme anyways, even if they’re slightly too buttery in flavour in my personal taste: the best for my subjective preference were the Almond Pain au Chocolat and the Almond Danish, filled with chocolate and almond cream, large and both topped with a generous layer of toasted almonds. Their taste was worth the extra calories for me!

The breakfasts are very good and prepared with fresh fruit. Excellent porridge, very good cappuccino and coffee. Modern venue and standard service. Perhaps the prices are a little high given that a breakfast is around 25 pounds.

Service was slow and surly. They weren’t even busy. Even if the food were knockout - which it is not - the whole experience was such a downer I won’t be back.

Great spot for lunch near Buckingham Palace. Great food selection at reasonable prices. Enjoyed the sidewalk tables. Definitely try this place.

Expensive for what it is, bland food, coffee tasted rather bitter, fairly inattentive service

Super food, varied menu, kind helpful staff. Breakfast, lunch, dinner, or just a quick drink and snack ate all great choices!

Above average coffee and food quality, but nothing that wow’ed us. Great friendly service.

Excellent service! My French toast was great! Love the creme was yummy!

Food is average Can pay in cash

Took approximately 30 minutes before we were greeted by waitstaff. By the time our orders arrived the food was cold. We were 3 couples and requested separate tickets; however the server didn’t seem to understand how to do so. Maybe they were having an off day.

A very nice café for a quick breakfast (you have self-service at the entrance and you can take away or eat on site) or sit in the restaurant area for a typical breakfast, sandwiches... Food is good, prices are a bit expensive, service is a bit slow. If the drinks are very (too) sweet, the pastries are rather balanced :)

After being seated and while placing an order, we were asked to place order for at least 100 gbp for 5 of us. We found it quite unreasonable for a causal restaurant like this, especially when it wasn’t mentioned anywhere on the menu or outside display. We had kids also with us in our group and we’re looking for a light meal. Found it quite rude and unwarranted. Had to leave without eating.

Fast service, good selection of food and bakery items. The front table with all the pastries is very inviting but they also have a full kitchen menu with a pizza oven.

Would never go back. Food not good and overpriced.

Lovely coffee but staff weren't so friendly which is a real shame. We asked a simple question about whether we bring the croissant we selected to the table or they bring it with the coffee. We got a non descript comment which left us still confused & an eye roll

A nice place for breakfast. Friendly staff and food was great. Close to Buckingham Palace and various hotels. I bit pricey, but that's London.

Pleasant and well received setting. The coffee is good.

Unhygienic and unclean toilets.

I highly recommend it! The food is delicious, the service is very good, the waiters know the menu well and recommended the drinks and dessert, they got it right!!! When we arrived, they asked us to wait until they prepared the table, it's not a place where you arrive and sit down. It didn't take more than 3 minutes for them to ask us to sit down, the place is nice and has a good atmosphere. A family place and you can see that it is very popular. An excellent place for those who want to eat well and have a good moment of rest before the next walk around the city. In London, close to Buckingham Palace, it's really worth it!

I have never seen such a bad service and employee anywhere else. When the table was wiped clean, there were still dirty traces of the glasses. We waited 15 minutes to order and the waiters tried hard not to make eye contact. The waiters are dirty, the toilets are dirty, the tables are dirty. We could only sit down long enough to drink coffee. I definitely wouldn't recommend it.

Stopped in for a quick spot of tea. The place is busy at lunchtime on Saturday. It’s still clean and the wait staff is efficient. Would come back for lunch another time. The food certainly looks good. Prices are reasonable considering it’s 2 blocks from Buckingham Palace. The prices are actually very reasonable. Overall it’s a great place. Very modern with some nice works of art on the wall. Some are good, some are…questionable? 😀

The food was fine, but the service was extremely disorganized. They came to the table 3 times, looked at what we ordered, got the sandwich right away, and the orange juice and smoothie 15 minutes later.

Amazing bakery, it was the best granola bar I’ve ever had (and healthy too)!

Really nice place to walk around and meet girls

Cakes all look amazing. We tried 6 different cakes but most were dry and inedible sadly.

Attempted to order coffee and pastry at cash register and told to go away and sit despite friend being able to order a coffee. Sat for 30 minutes without service while staff stood around and talked. Would recommend avoiding this place.

pastries are awesome!! service is mid

—- updated —— At checkout, the staff at the counter asked about the satisfaction with our meal. I replied that everything was fine except for the coffee. After expressing apologies, they immediately removed the charge for that cup of coffee. Therefore, I am sharing this experience to provide an objective perspective and to adjust my review of the establishment. —— the original statement —- When the server was bringing the coffee, she accidentally spilled it. Her immediate reaction was to put a napkin between the plate and the cup. I asked if it was possible to get a new cup of coffee, but for the second cup, only the plate was replaced, and it was still the same coffee from before, only two-thirds of the original amount. After bringing this up with the establishment, their solution was simply to dilute it with water. This kind of service was just astonishing.

Very good place to take a break while visiting the city

Pastries were delicious. Especially the brownie. However, coffee & service weren't really good.

The worst service I’ve had for a while. They grab the glasses from the inside, stick your doughnut into their sweaters, and bring wrong orders. Also, it is not a brownie but a thick dry cookie. The place is pretty good looking but don’t get fooled by that.

O ambiente espetacular, as refeições estavam ótimas. Fomos muito bem atendidos. Com certeza é para uma próxima voltarmos.

Una pausa thè e caffè ideale..ma offre molto altro

Good service and a good location stop to get some pastries at this location before our visit to the Buckingham Palace. The coffee and the Velvet cake were to die for. I will come to eat here on my next visit to London.

Not crowded in the Saturday’s morning~ nice food and service~

Slow, disinterested staff and food took a very very long time to come out despite not being busy. 40min wait for sandwiches then they brought out the wrong order. Wasted time, left without lunch and only the service fee they tried to sneak in was waived, but the coffees. Bad service.

Não vale a pena, doce bom mais preço acima, se comer dentro loja paga mais ainda, serviço ruim

Great tasting food that was enjoyed by all. Very interesting choices to be had on the menu. Very colourful atmosphere with a very polite and patient attitude. Service was quick and very well presented. The only letdown I have is with disgusting toilets, both male and female toilets are poorly maintained and some big change in this are is very much needed I have to say.

Stopped for breakfast with the family. All I can say is that everything we had was poor including the French toast and the poached eggs on toast. We waited for 35 minutes for a coffee after asking twice for it. The staff seem to be run off their feet, so obviously not enough staff on. We tried to pay in cash and we were told that they didn't have change and expected us to walk out without change. One of the waiters actually had to get his wallet out to give us change. Will definitely not be back when we are visiting London.

Ottima esperienza! Cibo buono e prezzi onesti per Londra. Lo consiglio!

20 minutes d’attente pour un chocolat chaud et un jus d’orange, si vous êtes pressés n’y allez pas.

Petit déjeuner en famille. Nous avons commandé deux breakfast complets, un eggs royale et un cookie ainsi que des boissons (jus d'orange, chocolat chaud,café) Le service était long, les plats étaient bons, un peu froids. Le cadre est spacieux. Rien de particulier, si vous voulez prendre un petit déjeuner sans vous presser, allez-y.

I was attended to by a very friendly Brazilian. Good service and good food.

Food is delicious and the service it’s fantastic

Fresh lemon ginger tea was nice, but the coffee mug they bought was dirty. Had a red velvet cookie, was a little dry, there was also a hair on the plate it was served on. Partner had the berry danish which was nice. Served added an extra £2 onto the tab without asking (tip is also already included)

Went there for breakfast with friends. The waiter just left the cutlery all together. ;/ . "English breakfast" by the look, not appealing. The crust of the bread ( instead of a bun) for the "Egg Royale", stonewall like. I guess was the same for the "Egg Benedict" because the friend had the same type of bread and struggling to cut it. However the orange juice was very good. Either follow the recipe or else change the cutlery.

Das Essen war lecker. Leider sitzt man sehr eng zu seinem Nachbartisch. Die Toiletten waren sehr dreckig. Außerdem ist es nicht gerade günstig.

Joanna is perfect person. I recommend.

We dropped by after Buckingham palace visit and had a good meal of pizza and pastries

Buon locale dove mangiare buone brioches.

Une belle découverte à deux pas de notre hôtel dans la quartier Westminster de Londres. Le café est délicieux et les croissants parmi les meilleurs que nous ayons mangé. Le personnel est vraiment gentil et l’ambiance très intéressante. Un choix de viennoiseries à tous les matins.

Food wasn’t very hot very over priced for the food that was served

Delicious sandwich, I also ordered a Cappuccino and ask them to put on the top chocolate and cinnamon, it was perfect!! Every staff was very kind and polite. Was my first time there but I’ll return to try other options, one more thing, I recommend a cinnamon swirl, it is belíssimo!

La comida de baja calidad, el servicio pésimo, cobran un precio si comes en el lugar y otro precio si es para llevar, la ensalada Cesar’s traía los huesos del pollo 🤮 y una gerente arrogante!!! NO LO RECOMIENDO! (Solo estoy de visita aquí) Lo único rico de acá es el café y el area del pan!!

VERY BAD EXPERIENCE First of all, we got in just because we wanted to use the restroom but the toilet was a disaster. Very dirty I'd say... The pastry was fine but the coffee was super bad. There were little bugs flying around and water dripping from the ceiling. Also, every item had a service charge added into the price if you dine in. But you also have to pay for another 12.5% service charge in total. The staff was friendly but the instructions for order and check were not quite clear...

Os doces são maravilhosos, somente o atendente que é um pouco estúpido. Mas recomendo pelos doces...

Good place for a quick bite if you have business or errands to run in the area

Nice, modern, coffee shop/restaurant, ideal location for tourists, great cakes and pastries, overpriced mediocre coffee and tea, overpriced but good salads/sandwiches. The waiters seem to be a bunch of inexperienced and unsupervised students, focused on trying to avoid any interaction with customers.

Love the pastries! The rest of the menu is not amazing but the pastries are definitely worth it. A bit pricey

The most amazing, fresh baked goods. Hot and tasty coffee, expresso, cappuccino. Comfortable outdoor seating is also available. Truly enjoyed. On the hop on hop on off route.

入座時沒有告知某些餐點要12點才提供， 服務生的態度也不太好，餐點普通 廁所很髒、馬桶蓋甚至破損

We spent a significant amount of time swatting away at several tiny fruit flies while trying to converse and later to eat. There was a good swarm of them enjoying themselves on the huge pastry display near the entrance. I assume that this place is busy during the day and we were there around dinnertime - but that's no excuse. Food was fine, staff were courteous and reasonably attentive.

Excelente comida e serviço. Não é tão barato, mas é bem gostoso!

Had lunch here after watching changing guard ceremony. Good service and delicious food.

I visited yesterday. The place was infested with flies. I had to keep waving away flies and ended up with food poisoning. I’ve been vomiting since shortly after eating at this restaurant and they even charged me full price. Now I’m gonna be losing few days pay from work due to dodgey food I think some of the flies died inside the drink. I need my full refund. I ordered the salmon sushi and mango drink and my bill came up to 16pounds. Beware before visiting as they have a current leak problem. This place should be closed pending the works as it’s not safe.

Terrible and rude staff. Filthy outside.

Wenn die Küche so schmutzig ist wie die Toilette 🤮

Great for coffee and light foods, would recommend. Nice to sit outside if you can. Be sure to check out the artwork ;)