Based on 273 opinions finded in 1 websites
Based on 273 opinions finded in 1 websites
Opinions
Usual crowd in a cheap boozer at lunchtime, possibly better at night. Does what it says on the tin!
Pub G . 2024-01-15
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I appreciate their Large Breakfast is good value with eggs, bacon, sausages, baked beans, a mushroom, hash browns and toast for £6.40 but it needs to be hot, not warm! Initially had to return the meal as the egg yolks were hard, they were replaced, but the overall meal was certainly not hot. I’d eaten similar the day before and again the meal needed to be hotter. I can’t fault the refillable coffee at £1.50 though. I had eaten at this venue the two previous evenings with friends and enjoyed the meals. Again good value and can’t complain about the service which was generally cheerful and welcoming.
K4369JGpeterh . 2023-12-10
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Called in here for lunch one Friday with my husband,we managed to find a table as it wasn't very busy,ordered or meals of Fish,Chips and mushy Peas,what was brought to us was disappointing,the fish was very small overcooked and mine was broken with holes in it,not many chips either,I know you don't get many but these were a poor size portion,the Peas were a slop of green on the plate maybe two teaspoonsful ,my fish was hard around the edges where it was overcooked,the batter was also very patchy. Wasnt asked at anytime how our meal was.
Lozs123 . 2023-11-11
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food vile, not cooked properly , nobody came to ask if food was ok , hardly anyone about , rude staff , manager hides form customer complaints , and doesnt take calls, very rude staff, people in their either had fights or spouting foul language, just awful!
Figarosos . 2023-10-16
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Went with my child for some food, on the table next to us a man was using foul language every other word. Was also discriminating towards women at the bar. I asked him to curb his language and he just gave me abuse. I approached one of the staff who did nothing about it. When I asked to speak to the manager she accused me of being rude. I was not she then went and got someone to come talk with me. She then went over and was laughing with the man and his friends. This is unacceptable I ended up leaving with my child who was upset as this man was abusive to me and the manager also did nothing. Food was cold and was over done.
Jane M . 2023-09-23
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We stopped for a couple of drinks. Now we know a spoons is a specific kind of venue but a waiter dropped chips on the floor in a busy area and just ignored them. Every other member of staff did too! They ended up walked into the carpet, why? It’s so easy to just pick it up. Also rude for any cleaner who had to clean the mess up!!!
Samantha S . 2023-09-08
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Steak was over cooked and gristly , both set of chips soggy and undercooked, very rude shift manager , chelsea , who when i stated would take complaint further , she said "you wont get anywhere" she tried to humiliate me , and now have emailed CEO and customer services, terrible service , rude staff and food not fit for even animals!
Figarosos . 2023-08-30
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Meal was okay but was hoping to have the strongbow dark fruit cider with it but you do not do it anymore. Was offered an alternative which is in the picture and omg it is horrible not a nice taste or nice on the pallet. Had trouble drinking it so only had half and left the rest.
ALISONJAYNE22 . 2023-07-08
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Great pub and I am a regular here. Food is usually consistently good and obviously the drink prices are excellent owing to the fact that this pub is part of the Wetherspoons franchise. So you are obviously wondering why I only gave it one star? This is due to the atrocious and bullying behaviour I witnessed on Saturday night by one of the Managers to a security employee. We were enjoying a drink in the beer garden which was packed with people due to the fabulous weather. The young security man came around checking ids of those who may not have been old enough to be there when he was approached by a young woman who I assume was a Manager (blonde hair and glasses). This 'lady' preceeded to scream at the member of security in front of the whole beer garden, accusing him of not doing his properly (he was). She stood shouting and pointing her finger in his face. The whole beer garden was watching in total disbelief and it made for such an uncomfortable atmosphere that we left (as did many others). The poor man was totally humiliated in front of everyone. Being management myself there is a way to deal with staff issues and this is not it. If there is an issue, pull the staff member to one side but do not ever bully him in front of a packed pub! Mentioning this to some other friends later in the evening and apparently this woman is well known for this type of behaviour. This bullying behaviour needs to be addressed asap and I won't be going back there until this woman is put in a position which is more suited to her vile personality. Bullying is NEVER OK.
SunnyDay1971 . 2023-06-11
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Body guards unnecessarily rude, really upset multiple people, seen them falsely accuse multiple people simply on their age of bringing alcohol in even after their pockets have been emptied and they have ordered drinks, waste of time, money, and just horrible people who run if. Food is awful, drinks are a scam. Do not recommend. :)))
AMi J . 2023-05-12
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My partner and I visited this establishment a few weeks ago and we were both happy we did !!I had an appointment at Grantham hospital ,so we nipped in to Grantham town centre after for a quick bite to eat .There was a good deal of free parking around for a couple of hours and just a short walk to the Grantham spoons!It was fairly busy but we had quick, friendly service.We both had different meals that came out quickly and the friendly staff were always on hand to make sure everything was ok.If I was in the area and needed a quick bite to eatI’d definitely use this establishment again !
Jayway7510 . 2023-04-19
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Its ok i had Chicken Tikka Masala it says on the menu it comes with mango chutney well they must of ran out when I saw a waiter i said excuse me excuse me didnt acknowledge me.
2022Beth_ . 2023-04-14
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The staff at the restaurant were really friendly and made the experience great! The food was also really good and hot when it arrived. Would definitely eat here again. Service was very prompt also!
samanthalQ2252SI . 2023-02-24
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Hello visted for breakfast with my mother and nephew had the most awful breakfast, bacon well not sure what is was, raw mushroom and tomtoes. My mother did complain to the server who only said well that is what the supplier brought us. I felt disappointed so went to speak to the manager stephen who finally decided to see me face to face. His attitude was not very positive or helpful, said we could have a free breakfast when we came in again. He did not mention writing it down re a free breakfast or emailing me. Well went in today and surprise surprise the manager was not there, staff knew nothing about it. Fobbed off twice in a week not good. So decided to vote with our feet, take to social media and avoid at all costs. Would rather pay more and take our custom elsewhere. Sorry support grantham more, not really what we think especially with the tolly
Cazcazgrantham . 2023-02-20
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I booked our table a week or so in advance, was advised that 20 was about as much as would be fair to the kitchen. So I invited a few friends for a meal. They invited a few more and the table for 20 turned into 40 of us-including children. Well, what absolute stars the servers were! We milled around so weren’t at the right table when food/drinks arrived. Some food was ordered incorrectly and swiftly rectified for no extra charge. Food was good quality, hot and delivered quickly and with a smile. What a lovely team that helped us tonight. Top marks to you all, thank you very much😁
Darren L . 2023-02-02
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Called in here on Christmas Eve for a Coffee it was very busy,found a table and decided to stay for lunch,ordered our meal,two fish,chips and mushy peas,expected quite a wait as it was packed out,our meal was brought to us in under ten minutes,it was...
Lozs123 . 2022-12-31
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The Tollemache is a Wetherspoons ! You know what I mean, superb value for money against all the Competition, but don't expect gourmet dining. The staff were friendly and helpful, the on-line booking system was just 'ok', but after a failed attempt we ordered at...
Pete F . 2022-12-12
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Popped in here for coffee when on a day out in grantham. The weatherspoons 1.29 refillable self service coffee is EXCELLENT value for money. The selection available on the machine is great if I had to say one negative it would be that it could...
grana1963 . 2022-10-03
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Had chicken burger and chips yesterday chips were very cold burger seemed OK but I was awake all night with a bad stomach and running to the toilet.
minniemewhitby . 2022-09-29
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Stopped for breakfast as is close to the A1. Typical witherspoon, service was quick quality was OK. A good rest though. Prices reasonable.
tandb36 . 2022-09-07
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The place to be if you want to watch the local street drunks come in and fill their pockets with tea bags and sugar and walk straight out! We are regular customers to Wetherspoons and this establishment is definitely not one their finest and is...
bugsy999 . 2022-09-05
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The food is quite good, ordered on the app but waited 20 mins for my drink to come, whilst dining I was surrounded by little black flies and one ended up in my freshly pulled pint yuk, complained to the staff but they didn’t seem...
fasteddie774 . 2022-08-23
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Visited over bank holiday, appreciate it was busy but manager please review your cleaning procedures...... if it wasn’t 8pm and come out of cinema. My mother mobility problems we would have walked out. But we needed to eat somewhere close. The floor was littered with...
Deeanne64 . 2022-06-09
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popped in for a quick bite to eat as displaying at Grantham vintage weekend.. Very busy when we got there , but managed to find a seat . Quick efficient service at the bar . Staff very friendly Food good .
jillybean1064 . 2022-05-28
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3 out of 4 meals were okay but my mums chicken melt with jacket potato was appalling. We waited to tell someone but staff never returned to take away the plates and check on us to see how the meal was. The chicken was tough...
ALISONJAYNE22 . 2022-04-03
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Meeting up with family at the pub on Boxing Day and why not, a walk and then a couple of drinks at the Tollemache Inn, which was busy cause its cheap beer and popular with the masses and why not.
TeamWard . 2021-12-30
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One of the worst experiences, I asked for ham and mushroom pizza the small meal and I had to wait 45 min after getting the food I had sent it back twice as it was Raw. They actually gave me raw dough! With an excuse...
260trisha . 2021-12-03
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Meal ok . But had the misfortune to sit very close to the most foul mouthed individual we’ve ever encountered before 😡 He should have been removed
ChrissieL1069 . 2021-08-26
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The food was hot but nothing special, the waitress was polite and helpful. Some drinks were not in stock at the bar and one of the drinks served was wrong. The pub was extremely noisy.
zenith1 . 2021-08-21
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I understand things are difficult with all the Covid restrictions, however these have been in place for a while now, and when you have 4 members of staff milling about at the bar, in a pub that is not very busy, and with most tables...
duggers79 . 2021-06-16
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Just what you’d expect. The food was cheap and cheerful, food took a while to the point where I was wondering if my order went through.
kayleigh211217 . 2021-06-01
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My experience was pretty typical of what you expect with a Wetherspoons, the food was ok, the ambience wasn't up to much but overall good value.
Chelsea B . 2020-11-11
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Visited this Spoons frequently but every time the service and management are fantastic. Nothing to much trouble unlike the Sleaford one where managers are clueless. Well worth the extra miles
517bob12 . 2020-09-02
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Food to be avoided at all costs. Ordered a rare steak, ended up coming out as well done, nobody interested in correcting the issue
scida . 2020-08-25
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My Mother in law visited this Weatherspoons for a meal with family. She was wheeled over to use the disabled loos and was surprised to have to use the Radar Key. On entry, the stench was vile and stomach churning. Her carer had to wipe...
Cazmacdee . 2020-08-24
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Staff are so rude. This includes literally all the staff I came across, which was most of them. So rude and arrogant and spoke to me like I was a piece of dirt off the bottom of their shoe. So unimpressed😡
Brandon S . 2020-07-09
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I’m quite a regular at this Wetherspoons and there are the odd times when things aren’t quite how you expect them, like today. Came in for breakfast and a lady was cleaning the doors with the spray, she went outside to clean them and left...
Alicia D . 2020-03-06
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had cause to visit Grantham recently. Family met for quick bite. Very friendly and helpful staff, wish they had own car park.
John M . 2020-03-03
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This is a Wetherspoon pub so.......cheap grub, not Michelin star, cheap drinks, dirty tables, ok staff, hot food, quick service. It doesn’t pretend to be a Rolls Royce but 3 of us ate with drinks for £7 a head. Job done.
bigrpc13 . 2020-01-27
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We arrived last night at spoons, we waited at the bar patiently to be served, it wasn't busy. It was about 10.30pm - smartly dressed man behind bar, re stocking the wine! He then started to walk away, I called out, if we could be...
katebI8200VZ . 2020-01-25
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Firstly I will say we usually love a Wetherspoons visit, it is what it is, cheap and cheerful. We visited Saturday afternoon during our weekend away and had a g and t each, no problems. However, when we returned in the evening after dinner for...
chezlosty . 2020-01-19
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A weatherspoons breakfast was a cracking way to start the day, the service was speedy byt the same perosn taking the orders and delivering them, she needs pay increase and a medal, good food, great value and if you wait until 9, you can drink...
TeamWard . 2019-12-14
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4th attempt since summer and still poor quality food. Every other town we visit a weatherspoon we get good food and dont feel like wiping our feet as we leave. The tables and chairs feel like they want bleaching and it us so dingy. The...
Rubydoo7005 . 2019-12-12
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You know what you are getting at Wetherspoons. For the price, it’s hard to go wrong. We used the app to order and it all went to plan. The portions aren’t huge but enough.
YorksUKYorksUK . 2019-11-29
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Came for breakfast, ordered via the app, waited for 10 minutes and the bar staff was too busy chatting, then do there jobs, so I went up and asked for our drinks!! Then the waiter clearly didn’t know the table numbers because he couldn’t find...
shebisb . 2019-10-26
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I had my breakfast here and as well as good value for money there was a good selection to choose from. It was clean and adequate and met my needs as a no fuss place to eat. The food was very well cooked and as...
Weekendbreaker6483 . 2019-10-16
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A drive up to Scotland with an early start deserved a breakfast on the way. There used to be Little Chefs along the way but these have been taken over by the American Diner, not to our taste, we have tried one. So, checking online,...
normantalktalk . 2019-09-14
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Visited the Tollemache on a Saturday afternoon and it was busy serving cheap beer offers, sat in the Beer garden for a different visit, doesn't offer much of a view.
TeamWard . 2019-08-18
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We've been regulars for breakfast here for a few years now, always experiencing great service and food as expected for such a price. However, of late the standard of food has declined. We popped in for a lunch, ordered a curry. The poppadom was the...
Gjsh13579 . 2019-07-28
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Visited with son. I had ham egg and chips. Ham was nice thick slice. Egg was cold as was chips. Will not be returning.
Sue P . 2019-07-28
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New menu - new visit, new review. I’ve been before and I’ll go again. The menu has changed and I’m really impressed that there are now vegan options. I’ve also started using the app to order and that works really well too. I can’t fault...
Ladyyy2013 . 2019-07-08
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This pub always seems to be the same, cheap alcohol, average service, always people in the place and opens early.
TeamWard . 2019-06-23
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This place is very popular as with all the Wetherspoons Pubs and the food was lovely. There is plenty of seating and the service was very quick.
william1072 . 2019-06-12
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Went last night for curry night with friends. We have had the curry before at other Wetherspoons establishments and been very satisfied. We were very disapponted with our meals last night though. The curry it's self was luke warm, the naan was cold and very...
andy S . 2019-05-31
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Me, my partner & a friend visit this restaurant a couple of times a month and we are never let down, whenever we are in Grantham and need something to eat this is the first place we head for. It has just had a full...
Anthony B . 2019-05-23
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Came here with a few of us in a group fir breakfast. When it arrived the hash browns where cold and stuck together, obviously thrown in the fryer frozen like that as when I pryed them apart they weren't cooked in the middle. Mushrooms was...
jelcba . 2019-05-10
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Called in for coffees whilst visiting Grantham, Usual good value and plenty of seating. Good location in the center of town although not much parking nearby.
2010mustang . 2019-05-07
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Met some friends for drinks and a meal. The staff here are so efficient and friendly. I was trying out the weatherspoon app and the staff were so helpful. Service was really quick, polite and friendly even though we spent less than £40 all night...
ingermany49 . 2019-04-12
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It’s not a bad place fairly standard for Spoons but if you order online then there’s only a fifty percent chance of getting your drink without going to the bar to ask where it is
Michael K . 2019-04-10
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Hi, I came for dinner this evening around 5pm with my dear daughter Susan and two young grandsons. one of the waitresses started screaming and shouting across the restaurant to find who ordered the vegetable curry, we had to chase our drinks twice, the restaurant...
Tonicha S . 2019-03-29
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Husband and I came in early on Sunday morning for hot drinks and toast after experiencing a disappointing stay and breakfast at a local hotel. Amy brightened our day with her cheery greeting and excellent customer service. Well done.
wordsspoken . 2019-03-25
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I love blue steak. It wasn’t quite blue but not too overcooked to warrant a complaint. A lot of chef’s are as nervous about cooking blue as they are well done. Plenty of food. Nicely presented.
Loony59 . 2019-03-19
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I've never been spoken to like that before in any establishment, rude was not the word it was down right disgusting pointed out that the picture of what was told to me was dinner was in fact breakfast and then told if you don't like...
JustJezzG . 2019-03-17
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Me and My colleague came here for lunch on a business trip for the evening, pleasant staff and the food was amazing, drinks where amazingly cheap aswell.
rickw3852019 . 2019-03-17
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I very rarely eat in Wetherspoons but dropped in here this week. Very nice Meat Feast pizza including a pint at just over £7. Really can’t complain at prices like that. Very busy yet food served in no time.
IanPLancashire . 2019-03-16
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Went to Tollemache today for sisters b’day lunch, first time ever ordered via the app at the table, can’t fault the service or the meals, 2 veggie curries, ultimate burger and ribs. Sisters meal came with a drink, I had refillable coffee, quids in 😃Staff...
Vampirebite2 . 2019-03-15
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It is very rare a month goes by and we haven't eaten here at least 3 times and the food has always been great....not this time!! My wife went for the chilli, because she has always said "It has always been better than Stamford or...
178deanw . 2019-03-09
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Not a bad place to meet for coffee and a bite to eat Fish and chips were ok . Managers Special that day.
Brittannia004 . 2019-02-16
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I visited this pub last night with a party of 25 work colleagues. My colleagues and I are professional musicians who had made a long journey from Newcastle to give a performance today. After our long journey we were ready for a drink and some...
Durham_Pete . 2019-01-27
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The Tollmarche in is a mixed bag of a pub. The interior is dated and could do with a refresh and the bar service was slow with the bar lady getting slightly agitated, that said the speed of the service was down to a lack...
JXXXR . 2018-12-28
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Not happy, I booked our table in advance to be sure we will get a table but the waitress let somebody else have our table even tho I said I booked table at 7pm for 4 people, we’ve been waiting for ages.
Evangeline J . 2018-12-21
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Went for a meal and, after ordering, were advised my daughter and her friend (both 18 but no id) should not be having food as they would have to leave after 9. It was agreed they could finish the meals but they would then have...
TimH4986 . 2018-12-20
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The order came with some items missing - had to send back. Very greasy deep fried food - waitress was extremely apologetic - I suppose you get what you pay for - cannot recommend at all.
Trevor0wen . 2018-12-18
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I regularly visit Wetherspoons across the country and I can honestly say that the Tollemarche is the worst one ever. Staff are rude, service is appalling. I think the staff need further training on good service. Wetherspoons staff at all other venues visited are attentive...
dfireflash . 2018-12-17
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Nice little pub near the centre of town, friendly and helpful staff. Good quality food for the price recommended place to go for a drink!
Spezza101 . 2018-12-15
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I will and have never had a bad meal in this Pub, the staff are excellent and the food is always great, now with Doom Bar on tap at £1.99 and trying the combos at 3 for £10 I enjoyed plenty and will certainly try...
178deanw . 2018-12-04
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Sitio tranquilo e ideal para comer con amigos y pasar una tarde. La comida en general es barata y hay...
elpaladardepauli . 2018-11-18
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We eat in weatherspoons around the country but the toilets here were dirty and really the place was not busy. We did eat but reluctant to go again unless toilets get better attention.
June B . 2018-11-12
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Its a large pub in the town centre and opens long hours each day, serves cheap and cheerful beers and pub food, it has slow service at best and its ok for a pint.
TeamWard . 2018-10-21
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We dropped in here for the first time and I was disappointed with what should have been a straightforward meal.I ordered a small fish and chips and a mixed grill,"would you like chips or jacket potato" the barmaid asked,Chips I replied,paid and waited in what...
jim b . 2018-10-13
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We arrived just before 5.00pm and managed to place an order for the afternoon fish and chips with a glass of wine deal. The fish was surprisingly good so we enjoyed that. Our thanks to the pub manager who speedily entered our food order so...
Andrew S . 2018-10-01
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Admittedly they were very busy but it was awful. Queuing for a while to be served we ordered our food, asking if they had the Lamb Shank to be told they did. We also ordered a bitter shandy as my partner was driving to be...
loftusk6 . 2018-09-30
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Went in with family for breakfast. Staff were fine, a bit rushed but polite enough. Food was awful!!!!! Traditional breakfast was all over done. Fried eggs were just solid and bacon was so hard. Beans were clock cold. Best thing was the portion of Lurpak...
loweethan71 . 2018-09-26
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I was quite surprised to find this Wetherspoons so empty on a Monday evening. I ordered the Beef Lasagne with chips for the first time on the menu, via the very handy App. My very tasty Lasagne soon arrived with a small bowl of side...
DonaldM739 . 2018-08-28
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we have been a few times when in grantham.always the same, you get what you pay for, average meal.beans cold, black pudding burnt and rock hard.tables not very clean sticky.a least you can have unlimited tea or coffee.
peter h . 2018-08-27
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we have eaten here quite a few times. today the service left a lot to be desired. the 1st thing that we wanted off the menu wasnt available. when it was mentioned to a member of staff they were rude n sarcastic. the tables were...
Allison W . 2018-08-23
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A quick lunch stop here whilst passing through Grantham. Nothing not to like, good typical Wetherspoons, friendly staff quick response to orders and food hot and fresh. We only had paninis and drinks but good value as ever
ChrisKH63 . 2018-08-19
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We are regular customers, good quick, pleasant service and a nice atmospere. No lemon with the scampi (picky I know). Decent quality wine on offer. Just a shame the edges of the tables were a sticky mess !
stanflatters46 . 2018-08-14
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Called in for a few pints of shipyard and it was well kept . Thought the bar was called Isaac Newton though .we didn't have any food so can't comment but the barstaff and clients all seemed friendly .Pity we don't live locally we were...
annnmarielee . 2018-08-11
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We stopped here for dinner after a visit to Grantham. This pub has a beer garden and plenty of seating inside. Our food was delivered to us very quickly and was hot and tasty. The staff were very busy and work hard. We thought this...
Jackie C . 2018-08-01
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Half of the menu wasn't available both consecutive days visiting. Staff seemed like they'd got out of bed the wrong side, would have cracked their faces if they smiled!! Food took that long to come out I think they went to catch a chicken for...
Louise W . 2018-07-28
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Its location in the town centre must draw folks not in the know to visit, there are other pubs that deserve your attention, met up with friends as a starting place for a quick pint in a busy atmosphere with staff struggling to cope, just...
TeamWard . 2018-07-15
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Didn’t like attitude there for starters, my choice for lunch wasn’t available and the young lady seemed to find this very funny, I had to choose something else not a lot of choice for vegetarians. Meal should have come with a soft drink, as none...
nightfirered . 2018-07-12
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The abbot is always on form - the beer, of course, I didn't see many people who might have been of such a religious rank. The other beers are usually worth trying - my taste is the sweet, heavy type, the stronger, the better, but...
Keneward H . 2018-06-25
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We spent Saturday night here. It was very busy when we arrived but the staff were efficient. Then as it became less busy the place became friendly and welcoming. Staff chatted to us. Good service. Everyone was very helpful.
K9723EVjanec . 2018-06-20
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Hubby loves a hot curry however sometimes it is really spicy other times not so. I had the vegetarian option but was disappointed at how thin the sauce was. I could have done with a spoon to serve it so I didn't get so much...
Loony59 . 2018-06-02
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Had a meal here with my lady friends and everything seemed to taste microwaved, we ordered at the bar and was greated to a miserable face, definitely needs to be refurbed into the 21st centry the best part is the beer garden, would much rather...
yphillips112 . 2018-05-12
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Average pub at best in Grantham there are better especially the reverbed Goose, stop for a quick pint if you must but the beer garden at the back is probably the nicest part of it.
TeamWard . 2018-05-07
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Popped in whilst visiting Grantham for dinner Service was the usual spoons, slow and mundane Food however was fabulous, steak perfectly cooked and chips fresh, what more could you want
sbrowne67 . 2018-05-02
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I visited on Good Friday and this is one of the more dated Wetherspoons pubs. The pub was very busy at the time of visiting but I was surprised with the speed and quality of the service, far quicker than I imagined given how much...
DavidMcH92 . 2018-04-10
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