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3.9

Based on 677 opinions finded in 1 websites

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Nº 492 in 731 in North Somerset

CUSTOMERS TALK ABOUT DISHES WITH..fishpaycookedoldchickencreamcakecoffee
Score
OpinionsNoteGoogle6773.9

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Amazing service and delicious food 😋

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Peter Takáč . 2024-10-27

MORE AT Google

It's ok. The chicken sandwich was nice. The latte coffee is the worst I've ever had. More watery than milky. Salad was not at it's best. Expensive for average food

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Claire Gregory . 2024-10-26

MORE AT Google

We had fish and chips Saturday. Staff were brilliant as my mum in wheelchair. Service was excellent just like our meals. Defi come again

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Tracey Ellis . 2024-09-24

MORE AT Google

Wonderful! Fish and Chips, freshly cooked, piping hot. The staff are very friendly and give great service. If you're visiting- West Beach Cafe is definitely worth a visit.

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Paul Savage . 2024-09-19

MORE AT Google

Average. Much better places to be in Weston. Frosty reception and atmosphere was lacking. Feel like this place should set the bar in Weston but it falls way short.

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Hugo Stanbury . 2024-09-08

MORE AT Google

came here with friends and workers felt miserable and didn’t even have a smile on their face food was stone cold took a while to come out slow with drinks and toast all around pretty naff very pricey and awful won’t be coming back

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Will Howells . 2024-08-31

MORE AT Google

Very disappointed paid £15 for fish ,chips, mushy peas had to send it back as chips were burnt and looked old and horrible. Fresh lot came out and still disappointed chips still tasted old and crispy. On looking we weren't the only ones who didn't eat their chips.⁷

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Andrew Coyle . 2024-08-23

MORE AT Google

Beautiful little cafe, very friendly staff,great food and decent prices. Made us feel welcome and helped accommodate my mother in law and her wheelchair

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paul kewley . 2024-08-21

MORE AT Google

I used to love sitting outside eating fish and chips till they put benches there instead, benches are no good for us golden oldies. Lovely coffee, i had a burger once but the bread roll wasnt very nice, it fell apart.

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jacky faulkner . 2024-08-17

MORE AT Google

Great food and service. Made you very welcome.

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Janet Lewis . 2024-08-16

MORE AT Google

This place had litter all over the balcony and everywhere and not very clean. There was seagulls hoovering over you and 2 long hairs within the batter and in 1 portion of fish. Wouldn’t recommend and wouldn’t go back here.

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Shannon Ovenden . 2024-08-16

MORE AT Google

Had chicken nuggets & chips,must amit nuggets were nice,chips brown and disgusting. Assistant dealing with raw fish didn't wash her hands before serving my food,yuk. Over £8.50 should of gone to a cafe . Out door seating area was dirty hadn't been swept in ages,one bench collapsed. Wouldn't recommend.

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David Hewitt . 2024-08-11

MORE AT Google

Staff pleasant, found it a bit expensive

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Polly Blakemore . 2024-08-07

MORE AT Google

Although it was very busy today the service and ice cream was great! I was served by a friendly young girl and given my ice cream very quickly.

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Itz Daizy . 2024-07-29

MORE AT Google

AVOID This is a difficult one because the food was delicious, servers were brilliant, and the location was unparalleled. However, the way that the manager speaks to her staff is seriously concerning. We witnessed the manager berating a very young member of staff over the length of her break - repeatedly stating her "legal entitlement". This interaction was not only loud and disruptive but also seemed unnecessarily harsh and humiliating for the staff member. The girl was young and from what I could see, she was definitely trying to do a good job. Plus, the cafe was not very busy. After the conversation ended, I checked to ensure the girl was okay, as the situation was clearly distressing for her. I later approached the manager to express my concerns, explaining that while I enjoyed the food and the environment, the treatment of the staff member in front of customers was totally unacceptable. The manager attempted to justify her actions by mentioning that the staff member had received previous warnings, but this did not excuse the public humiliation she endured. From the other Google reviews, I can see that this has been noted by previous customers too so this was definitely not a one-off. Everyone deserves to be treated with respect and dignity, especially in a professional setting. Do better.

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Chloe . 2024-07-29

MORE AT Google

I have so many great memories of this cafe. But recently spent £9 on one hash brown, half a tomato, a sausage, a spoonful of beans and two enormous poorly cooked mushrooms and it wasn't very nice. Very sad.

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V Collins . 2024-06-28

MORE AT Google

The portion of fish was small compared to other fish shops but adequate for a meal. If we are being honest, most chippies overfeed you! The overall quality of the food was good and it was lovely to sit on the decking next to the beach. The area is a bit of a magnet for begging seagulls, but that cannot be helped. The cost was higher than fish shops across the road due to it being a seafront cafe. My meal cost £15.80 in total: £11 for small fish and chips, £1 for a bread roll, 80p for ketchup and £3 for a small bottle of Coke.

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James France . 2024-06-26

MORE AT Google

I have been here a few test since 2019 and even with the difficulty of the pandemic, the standards of the place haven't dropped at all. Prices are what you would expect for a beachfront cafe. Lovely devour, good food with generous portions and very helpful and friendly staff. Always make sure I come here when out for the day in Weston. They also are aware and cater for people with allergen needs such as gluten-free and vegetarian etc. Excellent ✅ Update 2024: I came here again after about a year's hiatus. Perhaps it was an off day but seems standards have indeed dropped since 2022. The fish and chips I ordered was warm at most, average portion size and at £9 very overpriced. It's a shame because I did really like coming, and the view over the beach is lovely.

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Qasim Green . 2024-06-24

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Met my elderly nanna here who is in a wheelchair along with my aunty and uncle, I came with my dog. The cafe is dog friendly however only outside (totally fine about this, I get that it is a place which serves food and don't expect everywhere to allow dogs). I was very kindly allowed to sit inside as there was no wheelchair access on to the lovely outside seating area. The staff here are amazing, kind and friendly and my family and I were very appreciative of the gesture and good service provided. Coffee was to die for and the fish and chips looked mouth watering. Il be back, again thank you so much for being really accommodating.

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Nikki Hird . 2024-06-20

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Great coffee with an amazing view of the sea, all topped off with a great bit of cake.

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John Broadhurst . 2024-06-18

MORE AT Google

Went for coffee and donuts which weren't great. My main reason for reviewing is to highlight the need to for the owners to train the managers on how to manage and train their staff. Staff are often young and inexperienced , that goes with seasonal work. However good training and patient management goes such a long way to help these young people. It's often their first job and a decent mentor is needed. Whilst there, we witnessed the manager speaking rudely to her staff. It was clear that staff had been thrown in without much training and were doing their best with mixed results for customers. Owners, a small investment in management training ( or a new manager maybe) will bring in repeat customers , good reviews and a decent profit for you. Also, quality ingredients well cooked shine through. Our food and drink wasn't the best either. I hope you take this on board. I see from previous responses that this may not happen. Therefore I'll add that, if considering working here, think twice and maybe look elsewhere.

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Sarah Wilson . 2024-06-16

MORE AT Google

Donuts we're appalling, ice cream ok, staff very nice and friendly,

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Mandy & Andy Travels . 2024-06-11

MORE AT Google

Nice place to pop in for a coffee and a bite to eat. The only slightly disappointing thing was that I ordered a panini that comes with salad and the salad came in a ramekin. I wouldn't classify that as a salad. It was a lovely place to stop, however, sat out the back where you could enjoy the view of the beach.

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Paige Murray-Pearce . 2024-06-10

MORE AT Google

There is one Old Hag who works here, she is a racist piece of work. Me and 3 of my friends walked in for some Hot Tea after a cold and Windy afternoon, only to be approached by this old Hag of a woman telling us the place is closed. She then changes her story to we are closing in 15 minutes so no food only drinks allowed and pointed us towards a table. We were only after drinks anyway. So we ordered our Tea and Hot Chocolates. We were there for 10 minutes meaning 5 minutes till closing time. However, there were a lot more people coming in and even ordered food. But there was no mention of closing time for them. This is was because we were FOUR ASIAN MEN in a White Cafe. What a Great Experience and Nice Welcome. Makes me sick to know people like this still exist. REPLY TO THE OWNER: Like I said, what a great experience for any customer to enjoy 👏 Well played. And awesome response by the way, shows exactly what sort of a person you are and how you value customer feedback.

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Sarfraz Ahmed . 2024-06-10

MORE AT Google

Yum Yum Yummy! This is finger licking good food! My husband and I always love to get fish & chips when we visit the seaside! On our most recent family day out, with my parents, sister & two pooches, the sun shining & we couldn’t imagine a better way to have lunch! We opted for takeout as we had two dogs, so atend with 5 rounds of fish & chips we sat along the promenade munching down on THE most delicious fish and chips we have had in years! So a big thank you! P.S your batter is Deeee….licious! Sorry in our desire to eat the fish n chips we didn’t take any photos of the food 🙃

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Lucy Lambert . 2024-06-06

MORE AT Google

Not real chips. They are like frozen oven chips

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Dan . 2024-06-02

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we had a fried breakfast that was served icy cold. Extremely disappointing. Pleasant staff and lovely outdoor decking area (Although the umbrellas kept slipping down and banging us on the head, could cause an accident with hot drinks) 🙈

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Debbie Sloper . 2024-06-01

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Carte dor ice cream parlour playing loud music with the f word in it with children queuing up for ice cream. Classy Added following reply - I am 100% sure where it was coming from. I was in the queue with my daughters and walked away because of it. It was on the date of the review and there were three staff working there. If I hear that again, I will record it and report you to the council as you could hear it on the promenade. You should be ashamed of yourself for allowing that.

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N . 2024-05-25

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If I may.. 90% of people who dislike something will put themselves out to voice THEIR opinions, WHEREAS only 5% of people WHO enjoy our food and experience tend to give us a review

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Paul Trappett . 2024-05-24

MORE AT Google

Expensive ..LEAVE it to yourself if you choose to eat ..

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Raymond Attrill . 2024-05-24

MORE AT Google

They’ve got the best coffee i’ve tasted in Westen Europe yet. I have the urge to approach their barista. Great great cup of coffee.

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Zebrilla Najib . 2024-05-16

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We had been here before a long time ago. As it was a lovely day, we decided to go again to sit outside. It must have changed hands. You now wait to be seated. There were not many people there, so we had a choice of seating. I ordered a sandwich as I remembered I had a lovely one before on beautiful fresh thick cut bread. I was disappointed as I got a standard sandwich from a medium cut loaf. It wasn't unpleasant but not a patch on the previous one. They have also fenced the whole area off. I don't think we would go again.

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Christine James . 2024-05-16

MORE AT Google

Very expensive for very cheap sandwiches

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Ian James . 2024-05-13

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First time buying from here bought 6 donuts they were all grease no donut wish i took a pic b4 i binned them have hot donuts heaps of times from other towns and never had any like these Absolutly unedible and all grease. I wanted to take them back and get fresh but my partner said dont make a scene so he just binned them

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Your Name . 2024-05-09

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Very disappointed to be honest! For the price I expected fresh not frozen chips!!! The fish cake was disappointing too! Sorry but won’t be back!!

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Julia Woodman . 2024-05-09

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We took a spontaneous trip to Weston-super-Mare for May bank holiday and stopped for lunch at Weston Beach Cafe! The staff were friendly, very quick to clean tables and wipe them down. Very clean cafe with the option to dine outside. I love the fact that the waitress asked if we had any allergies. My kids thought is was hilarious when the seagulls came 🤭 They didn't put us off our food & left us alone. The sea view was amazing. Food arrives quickly and was nice. We could even have our food to take away! I'd definitely go there again 😁

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Kerry Pugh . 2024-05-07

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great value for money and incredibly accommodating staff.

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Kayleigh Hole . 2024-05-06

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Had a cream tea and was very nice. Waitresses lovely

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Daniel Jackson . 2024-04-20

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A lovely little cafe/restaurant right on the beach with friendly staff and great grub.

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Grant LYON . 2024-04-19

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Great experience at the Weston Beach Cafe ! Lweedo and his colleagues were very helpful and nice !

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Delphine F-S . 2024-04-18

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Sat both outside and inside over my weekend here and really enjoyed the food. Tastes amazing and pretty cheap. Staff were also so lovely. Unfortunately there were some whiners when we sat inside on Day 2, complaining about having to walk up to the counter to order. I know you’re on holiday, but walking 15 steps does not require much work!

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lucky keyring . 2024-04-03

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Lovely staff, Lovely place but the food was not equal to the cost we were charged. 3 fish and chips, 2 fish cake and chips, 2 curry sauce 4 cokes £86. Yes that's not a typo ..... £86 Never again sandwiches on the beach next time.

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Paul Turner . 2024-04-02

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Crap over priced food. Staff can’t even add up the actual cost of it properly and try to seriously over charge you. Chips are frozen chips z if you want proper fish and chips go to a proper place not this mess

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Mark . 2024-03-10

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The food was lovely but I found a furan body in my batter and nothing was done or said about this the staff just sruged it off and both doors was open all the time and it was freezing 🥶 in the restaurant

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Jason Kennerley . 2024-02-19

MORE AT Google

Lovely little cafe, lovely staff, lovely atmosphere but if you're looking for proper seaside fish and chips this is not the place. I'd liken the quality to a brewers fayre standard, frozen pan fried type chips, and definitely not worth the price we paid.

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Charlotte Oates . 2024-02-17

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First time here, the service was impeccable, staff were lovely and very welcoming, food was to die for, cheeseburger was very well presented, wife's fish and chips were like climbing a mountain...... Most certainly come back here, young lady dropped my burger, replacement was very swift and she couldn't apologise more....... Thank you for a LUSH meal

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Gaz Jones . 2024-02-17

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Nice quirky Cafe I sat in and ordered a Cappuccino and a large Breakfast. The guy on the till was very friendly and welcoming. The service was quick and the food was really good. I have been to a few Cafés and never felt like leaving a review but this one deserves one. Enjoyed everything on the plate you could tell it wasn't the cheap fatty stuff that iv had from other Cafés everything was cooked just right. Thank you

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Michael Walsh . 2024-02-09

MORE AT Google

Perfectly presented and tasty dishes.

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BOZENA MIKOLAJCZYK . 2024-02-04

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Very pleasant staff, super quick service , best fish & chips ever! ,will certainly be back next time we're in Weston-super-Mare

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Graham Brook . 2024-02-04

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Thoroughly enjoyable. Lucky to have a beautiful blue sky day, very cold. Perfect location and view for lunch.

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Melanie Sharpe . 2024-02-01

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We popped in for lunch, and I had a lovely jacket potato 🥔 😋. Dog friendly even better..

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Simone Box . 2024-01-16

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Great place to stop for a coffee whilst walking along the beach.

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Richie Rees . 2024-01-13

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Visited Weston to take grandchildren to ice rink after we had fish and chips at the Weston beach Cafe ,it was a very pleasant afternoon food was lovely can't falt it would love to visit again when weather better

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sally bishop . 2024-01-05

MORE AT Google

Round of hot drinks, staff very pleasant, lovely cafe!

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Alistair Davies . 2024-01-03

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Cold wet day, staff attentive, nice food and cakes

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Ron Casey . 2023-12-11

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Friendly staff fish and chips were fresh hot and very tasty. Clean place. And dog frendly

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N J R . 2023-11-27

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Lovely fish and chip cafe on the seafront. the food was fantastic quality, staff were friendly and efficient and the views were amazing!

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j9nk8 abc123 . 2023-11-16

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Found the food lovely recommended to everyone lovely 😍

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Clare Howells . 2023-11-11

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Frozen chips, Chewy batter, Rude waitress!

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Natalie Morris . 2023-11-03

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Giving two stars purely because it used to be good and hoping this was a one off however the staff didn’t say anything to suggest that. Unfortunately they now serve frozen chips deep fried instead of fresh cut chips. Save your money and microwave some Mccain’s as it will be the same! Poor from a seaside chippy!

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Hannah Dobie . 2023-10-30

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Great staff and setting. Food was good but a few strange things like salad on the side of a battered sausage and chips, and annoying that in a fish and chip shop, they don't have bottles of tomato sauce, only sachets. Some small things to change and it would be 5* from me.

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Emily McGovern . 2023-10-29

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Зовнішній вигляд дещо відштовхує, проте сервіс непоганий, привітний персонал та гарний краєвид на узбережжя з тераси.

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Богдан Ковба . 2023-10-27

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Went for lunch on a cold Friday Lunch. Fish and chips was loverly, nice big quality portion. Recommended

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david masters . 2023-10-23

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Took a while to get someone's attention when waiting at the empty takeaway counter. I asked for a vanilla latte and got a revolting white coffee. I'm assuming vanilla syrup was added but couldn't taste it and all for £4.65 didnt even have any froth on top! Should have gone to Costa. Won't be back

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Kim . 2023-10-22

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Went for a coffee today. 17/10/23, ordered coffee and chips, highly disappointed, coffee tasted watered down and chips looked and tasted frozen. Salt and vinegar were on a table that was dirty. Vinegar tasted off. Chips were cold. Would never go to this place again. The girl serving was on her phone while serving me.

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kim anderson . 2023-10-17

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Food was nice some of the best fish and chips in weston fish batter was crispy chips are well Cooked curry sauce lush and the service was quick and they do takeaway and eat in and can sit indoors or out looking over the beach onto the sea

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Daniel Turner . 2023-10-15

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What a let down! We visited today, to celebrate our daughter’s birthday, having enjoyed our last meal in June. The experience could not have been more disappointing. The batter on our cod was more mushy than the peas - although they were inedible. Because the waitress didn’t ask how our food was during our meal I complained to the manageress as we left and was offered a grudging apology but no compensation - nothing off the bill, not even a free drink! The table was only cleared as we were leaving even though there were only a handful of guests. Oh, and it’s not cheap either.

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Kevin Thiele . 2023-09-26

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Charged £6:50 for 2 coffees which I can live with but then wanted to charge me £1 to use their toilets because I only had a hot drink and didn’t buy food 😡😡😡

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Deano Walker . 2023-09-12

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I’m American and my English cousins took me here. It was good. Proper English fish & chips.

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Jeff Pearce . 2023-09-11

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We really enjoyed our fish n chip meals. Fresh, flaky cod with crispy batter and nice dry chips. Serving team were polite , efficient and friendly 5 stars

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Elspeth . 2023-09-10

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Great ice cream friendly staff.

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Sue Josland . 2023-09-03

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Brilliant one off cafe. Good service friendly helpful staff.

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Trevor Sartin . 2023-09-02

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Decent price for hot fresh doughnuts and great service

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563 Reviews . 2023-08-24

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The fish and chips was good. The burger and service were rather poor.

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Tola Ikemefuna . 2023-08-21

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Vstřícná obsluha a velmi dobrý fish&chips

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Vera Bobovska . 2023-08-20

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Went at lunchtime with grandchildren and we were very lucky to get a table. The choice on the kids menu was either battered chicken chunks (3), or sausage both with chips and beans. So, being 5yrs and 2yrs chicken and chips was their choice. Then we had 2 panini. A j2O and a coffee. £39.95 . Yes that's correct!! But then I suppose it is holiday season and you are somewhat captive. The panini were very nice with a little salad and a pathetic amount of coleslaw. 5yr old didn't like the chicken. Waste not want not, but it was a bit chewy. We've been before and the food is generally OK 👍🏻. I would recommend it and would go again.

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Paul Foxall . 2023-08-18

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Busy and squashed seating area inside- but away from eager seagulls. Staff lovely, most of female waiting staff were very quiet and difficult to hear - not good being hard of hearing! The place was clean and music played in background was quite nice. Family fed well. Thank you

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Claire Llewellyn . 2023-08-17

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Lovely place for breakfast. Friendly staff

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Claire Mills . 2023-08-16

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The food quality is ok, disappointing condiments are cheap sachets, very pricey for table service, 3x fish&chips, chicken burger with chips, chicken nuggets with chips 5x soft drinks £80

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A Malik . 2023-08-15

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Placed on the beach front and near the pier entrance its a little pricey as it targets tourists. Food was good and very good portions, we actually bought meal and split between the two of us. Staff very friendly and helpful. Would like to try thier breakfast next time.

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E Re . 2023-08-14

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The 2 young staff members yesterday, were very lovely, polite and honestly I wouldn’t have blamed them if they’d been short when taking orders. It was a long and hot day, I’m sure they’d had a run of rubbish customers esp being 7pm and hot but they were extremely professional and smiling. Took our orders quickly, even when my eldest was a bit indecisive! Thank you!! I hope you have end of season bonuses or something! We had donuts, coconut ice cream, vanilla ice cream, slushy and also a marshmallow ice-cream.

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Samantha N . 2023-08-11

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Always friendly staff, well prepared basic meals, yummy cakes... outstanding views.

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wendy gardiner . 2023-08-11

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Very disorganised. Didn't know where anything was going even though they take the table numbers.

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Andrew Stanbrook . 2023-08-10

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Absolute garbage fish and chips. Cardboard tasting, cooked from frozen (probably large bags of cheap chips bought straight from Iceland - the supermarket and not the country!) and questionable, soggy, battered fish. I suspect the fish was neither cod or haddock but something of unknown species/ origins just like the chips. Avoid this place if you want real, traditional, sea-side fish and chips as it will only disappoint you.

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Darren Hand . 2023-08-10

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The food was good but a limited menu let it down

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Vince Russell . 2023-08-06

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1st time at this cafe Went to the outdoor hatch Chips tasted like they were from frozen chips I was looking for fresh cut chips Friendly staff A bit expensive too

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Andrew Norman . 2023-08-05

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Good food and wonderful views of the beach and pier.

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Alan Cooper . 2023-08-02

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Never ever will be getting food here again. It’s the worst fish and chips we have ever eaten. Paid £70 for 5 fish and chips with 5 drinks. The chips were the cheapest frozen chips you could possibly have that are fried with absolutely no taste, it was so bland we had to throw so much away as it was actually inedible. Waste of food and a waste of money.

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Nicola . 2023-08-01

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Service was very quick but food was really poor, sausage in batter was dreadful

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Carol Collins . 2023-07-30

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Owner got their cheeks clapped by a flock of seaguls in front of customers. Jolly good show karen

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Adam W . 2023-07-30

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Very randomly stopped here for lunch (and to hide out of the wind). Fish and chips for two; the fish was freshly fried and delicious. The chips didn't really seem like fish and chip, chips but were still delicious. The servers were really nice and welcoming, not too overbearing. And they even did me a bowl of scraps! Would definitely visit again.

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vicswell . 2023-07-13

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Nice to chat to the owners.. very welcoming and relaxing atmosphere.. Great see view.. it was the best fish and chips iv had from any sea side venue

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christopher Walmsley . 2023-06-26

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Amazing breakfast with a great view this morning with great very friendly service. We will be back when we come back down to Weston 😊

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Rob Perry . 2023-06-25

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Ordered 4 ice ice creams yesterday later in the day the young girl looked like she was cleaning ready to close . She looked at us like it was an inconvenience and just had this *issed off look on her face if your not happy with your job maybe find another wouldn't go back here again just no need for it

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Marcus Gilbert . 2023-06-24

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Went in for a drink, didn't have what I wanted. Watched a member of staff sit down with food - she threw at least half of it away.

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stephanie sinclaire . 2023-06-22

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My family and I brought my inlaws over for lunch. My mother in law agreed with my views that the fish and chips was the worst ive ever tasted. It was actually very oily and lacked any taste at all. In we left most off our food after paying almost £89 for 3 fish and chips, a cheese burger, 2 beers and 3 water. The bottles of water unsealed ( previously broken seal) and had a piece of sticky paper on all the bottles seals. As the pics would show we left to go buy lunch elsewhere without even getting half way through our food. Yes it was that bad..what a waste of time and money. Id never go back.

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Lou Chetty . 2023-06-18

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Getting experience and parking app was not working and forced to pay more with no change given. 2 coffees and a small piece of cake nearly £16 Wsm council rip off.

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S C . 2023-06-17

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Friendly staff and atmosphere fantastic service and food and decent music playing in the background

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Andy Noke . 2023-06-11

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I’ve had to write a 2nd review as the first one was taken down. I visited the cafe last week. We sat outside as we had our dogs with us. I ordered two breakfasts and two coffees with no problems. We asked to use the toilet and we were asked to pay £1. If there was a charge to use the toilet why not inform the customer on arrival or just put an extra charge on the food bill. From reading the reviews the owner will tell me I paid takeaway prices but my breakfast was served on a plate and we would have sat in side if we didn’t have our dogs with us. I would have happily paid the indoor prices for use of the facilities. The food was ok for the price paid, I’m realistic when it comes to quality. You get what you pay for, the food was fine! We were walking down the beach after leaving and one of the members of staff proceed to shout and swear the beach complaining we hadn’t returned our plate. Never in any cafe or restaurant have I been asked to return my plate. Surely that’s what you pay a service charge for. I did wonder if he wanted me to wash it up for him too. You can see it’s a common theme that the staff at this cafe have an attitude. Very unprofessional.

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Regan B . 2023-06-03

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Was way over price for the food never go again

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Aimee Reeves . 2023-06-01

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location-iconBeach Rd, Weston-super-Mare, BS23 1BA, United Kingdom
outdoor_seating_388930takeaway_388930delivery_388930

I’m writing this so other people can read the reviews and get a realistic idea about this hotel. I wish we had chosen the Premier Inn. Luckily staying only one night. No hot water on arrival, still no hot water on returning from dinner, reported to night manager who agreed to log but was unable to help. In the morning was told by receptionist that an engineer was only called that morning as this was the first time it had been reported - clearly untrue. No manager available until later in the morning and check out time 10:00. At least whole floor affected. Tried contacting someone more senior via email who was also unable/unwilling to help. No one answered phone number. After breakfast water warm enough to wash and check out time extended by 1 hr to allow us to shower before departure. Reading other reviews the lack of hot water is a recurring problem. Reduction in bill requested and turned down. Approx £109/night including breakfast is too much to pay for no hot water and I believe that management were aware that guests were being placed in rooms with no hot water. Parking £10/day not £6 as advertised on booking.com, reception seemed surprised as price increase was some time ago. Lift doesn’t work but you are only informed after you boo. Not suitable for anyone with limited mobility. Although breakfast is a buffet every thing is as cheap as possible, staff avoid customers and it is hard to get anything like yoghurt. Much better breakfasts are available in town if you have time to look. Take your own shower gel, shampoo and soap unless you are happy to use cheapest possible products. Tatty modern furniture, few plug sockets, overall in need of repair and refurbishing.

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3.9

515 Opinions

location-icon82 Ebdon Road
British
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One of the best cod and chips we have ever eaten. Fish was beautifully white and the batter light and crispy. So many chips we couldn’t eat them all. We used to live in Worle over 40 years ago, now reside in Devon. Was in the area for a visit yesterday and called in. Wish we lived closer and we could call in more often.

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3.9

1388 Opinions

location-iconHutton Moor Rd, Weston-super-Mare, BS22 8LY, United Kingdom
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Having stayed in premier inns for well over 10yrs now for trips and stays away, I have to this one is the worst! Up arriving after navigating through the jungle to find the entrance (over grown signage, poorly literally back lane and no clear road markings), we finally arrived on the main entrance. Once in there was no working self service desks and no staff to be seen. After pressing the attention button for what seems like a life time (actually 10 mins), a staff member appeared. The room had no bottle opener that's standard in all premier inns, no extra duvet (only a used empty bag un the bed), no hdmi wall ports, no raspberry tea bags (again standard in rooms) and no plug sockets next to the beds. The phone single was shocking and wasn't mentioned in the extra hotel info on the app, the rooms was grubby and the window wouldn't close That said, it was a reasonably quiet night and the black out curtains worked. That was the only 2 positives. I can honestly say I will never return to this particular hotel as generally premier inns are great.

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3.9

358 Opinions

location-icon135-137 Milton Road
Other cuisines
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What a friendly and welcoming pub in every sense. I dropped in on the walk home from an afternoon out with my girlfriend and we had a lovely drink together before continuing on our way. Today I visited alone during a bike ride and was made really welcome by the staff and regulars. They even let me bring my bike in the bar, ( it was a week day lunchtime). I had some well kept Butcombe with a fresh, tasty cheese and onion roll. Good thick cheese filling and sliced onion. Near enough to be a local so I will return. Maybe I will bring the fold up next time. I will need to sample the meals too. Thank you for a pleasant hour or so staff and customers.

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3.9

695 Opinions

location-iconBristol Road, Hewish, Weston-super-Mare BS24 6RT, United Kingdom
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Went today for a Sunday carvery and if it was honestly the worst carvery we’ve ever eaten the meat was chewy and the potatoes were not cooked through so were raw in the middle disgusting slop. That’s the only way that you describe it. Certainly won’t be returning 😞 how can you charge almost £16 ahead when you get a decent carvery down the road for less at Brent house?