Westmead Halal in Sutton

Wrong food delivered with black plastic pieces in the meal. Called to complain but they did not care. Had been using this place for takeaway for years but bad experience after bad food experience. Lost more customers. Don’t put plastic in food.

I’m afraid that the most recent reviews are all true, as I have had several poor experiences there over the past few months. It would appear that the management has changed, or something similar, as they now seem to be unable to supply the good quality food and service that they were known for. Somebody is trying to squeeze more profit from the place, and it is not working! Why not? Smaller portions, higher prices, items missing from orders, quoted times being doubled in practice; and when I have called to complain, they seemed to be indifferent! All this will only drive customers away. It’s certainly the truth in my case, so I shall be trying elsewhere in future. It’s bye-bye from me, sadly.

Prices gone up over 25% in one go, offers 20% discount until the end of the month and a free bottle of coke. When I picked it up no discount had to ask, when I got home no coke in bag. Tonight ordered again asked how much was told 19.90 I said what about 20% discount he said oh yes. I told him and the coke as you didn't give us one last time. We have been customers since they opened 22 years ago.on collection tgere were no popadoms as for 22 tears you get free one with each main meal, he said no popadoms any more, that on top of 25% rise and nit giving discount or coke. I told him this is our last order ever 25% more and bad service after 22 years of being loyal customers. Stay away food quality gone down as well. Pat

It really hurts me to say this we have been using Westmead Halal for over 10 years and the service of late has not been good !! To top it off they are currently giving a 20% discount for deliveries but their portion size is a third !! How does that work !! Cost of living crisis we are all in it ! Any suggestions where to use next ?

Placed an order for delivery. Was quoted an hour for delivery but an hour later nothing had arrived so I called and was told it was on its way. Another half hour later still no delivery so called back to be told the same….it’s on its way. After forty five minutes of waiting I called and cancelled the order as it would probably be cold if it’s been in a car for forty five minutes! Do yourself a favour and either collect or go somewhere else

I've been ordering curry from Westmead for years and I won't order from anywhere else. The food is fresh and tasty, the staff are lovely and delivery is quick.

We have been using them for years and the food is consistently good as is the delivery service. We would recommend the Chicken Korma, Bilashi Murgh, Sag Aloo, Aloo Gobi & Mushroom Rice.

We have ordered from so many Indian restaurants in the area. I’ve eaten curry all over London. Used to live in Tooting and travelled the world eating curry. This place for the area is pretty fresh. We ordered again at the weekend and the food too 90 minutes to arrive. When it did NO apology. We called when it was 15mins late and they said it would be there in 15mins. 30mins later still not arrived. No apology from restaurant. Shame. Come on guys.

I only order from this place now as it is miles better than the others in Sutton. Delicious fresh food, courteous staff and fast delivery. I can't fault Westmead Halal.

We ordered 15 Naan bread for deleivery and when deleivered 8 of them were burnt(photos attached). When we complaint the guy said "We cook Naan in our oven and that's why It's burnt" I think the chef has no idea about how to make Naan. After making a complaint they deleivered another 8 Naan and again not done properly. Not gonna waste my time again with them.

Had a few friends over for a drink so decided to order curry. Great food and big portions. Delivered within 45 mins of ordering and very hot.

Hemos probado la mayoría comprada en la zona de india y sin duda este parece sutton sistemáticamente para ser el mejor del grupo.La mayoría hemos probado parece que sufren de lo que yo llamo el síndrome de Surrey curry, en donde la mayoría de las salsas son altamente color y parece ser de un sabor similar y a menudo eran demasiado dulces y parecía que había un montón de salsa y no mucha carne.Sin duda este no es cierto para el Westmead Halal.La única cosa que he probado aquí que parecía decepcionante fue la cebolla bhajis que he probado dos veces y parecía ser cocidas dos veces. Todo lo demás lo he intentado parece realmente bueno.

I walked into this takeaway after hearing alot about it, the service i recieved when i got there was amazing, the front staff where really friendly and chatty, food was just to die for it tasted absolutely lovely perfectly spiced, original Indian cuisine definitely goin back there and would recommend to all.

He estado usando Westmead Halal para alrededor de 20 años. Son consistentemente bueno y siempre muy amable. Su Pollo Dhansak es el mejor de la ciudad mi asomo. La comida nunca es demasiado grasienta, la comida siempre es agradable y fresco y las entregas de cierta cantidad viene siempre con algo extra. Saludos a todos!

Very disappointed. Ordered lamb balti tikka but it might as well been a tikka masala. Random chicken pieces in with the lamb?! Rice was dry and overall not an enjoyable meal.

I'm not a big fan of indian restaurants they're never usually traditional and authentic however Westmead Tandoori provided the traditional and authentic food. Very lovely staff and service delivery was spot on! Deffo paying them a visit again.

Great meal, great service , very helpful and polite service- recomend

Outstanding tawa curry. Melt in the mouth lamb. Very happy

If we get Indian takeaway we only ever get from this place. Very reliable, speedy delivery and the food is always delicious. We always end up with some added extras (be it an extra bottle of coke or some mint sauce), maybe because we buy...

... run by nice people. They've been delivering to me for 8 years now and without any problems or hiccups . Quick delivery, friendly staff (the guy I believe is the owner is great) and never had the slightest cause for complaint. It's hard to find a curry house where the food is good with service to match so I can't recommend these guys highly enough.

We've recently moved to the curry Mecca of tooting. We struggled to find a decent, tasty take away but we've had two from here now and (touch wood!) they've been great! Tasty chilli chicken. Light chapati, good mushroom rice, they serve with onion salad (I love a bit of onion on my curry!); keep up the good work chaps. The delivery has been on time and the driver very well presented!

I don't normally eat Indian food. But this place is the best!!!!

Excellent food and service. Thank you!

The meal and delivery was fantastic but we had an issue using a £5 off voucher code from voucher cloud. I have contacted just eat about this and awaiting a response.

The meal and delivery was fantastic but we had an issue using a £5 off voucher code from voucher cloud. I have contacted just eat about this and awaiting a response.

Unfortunately eventhough the food arrived quickly absolutely no spice or flavour to the curry dishes just like eating a bland tasteless stew

Lovely Food, My New favourite Indian Restaurant, Delivered Fast and extras in the bag. Definitely order from here again 10 out of 10!

Unfortunately eventhough the food arrived quickly absolutely no spice or flavour to the curry dishes just like eating a bland tasteless stew

Unfortunately eventhough the food arrived quickly absolutely no spice or flavour to the curry dishes just like eating a bland tasteless stew

Nice food. Forgot the breads off the order but couldnt apologise enough and sent round asap.

Nice food. Forgot the breads off the order but couldnt apologise enough and sent round asap.

Very good service all we ordered food was great

Very good service all we ordered food was great

Great taisting food, best I've had in a long time, will defiantly be ordering from them again! Perfect delivery time, Thanks

West mead halal was recommended to us. Food was lovely, arrived quicker than expected. The delivery man was very smart and friendly, will definately order again.

Fantastic food, friendly service, good sized portions, reasonably priced.

Food arrived after an hour and a half and when I called 10 mins before I was told if I order with just eat it will be 10-15 later. Apparently they have been very busy but king prawn sag had a burnt taste and the biryani was also burnt with black bits in it. Samosa was nice but also when spending over £35 a bottle of beer or something wouldn't hurt. Will avoid in future which is a shame as have used for a few years now

What I liked best was the distinct lack of oil & grease (which can be staggering at times) . Gives me the courage to order more often.

arrived early and tasted great! best curry house on Sutton!

3rd order. Food is fantastic. Will keep coming back.

The chicken dansak was although it's a hot and sour dish it was a lot more spicier then previous times so didn't eat it all

Great food. I won't order from anywhere else

This is not the first time we are ordering from Westmead Halal and we generally felt that this is a good takeaway place. However, We placed an order today at 7.40 and it came by 8.10. We noticed that the fried rice was not freshly prepared and also had a bad smell. We had to bin the entire food.

We always have a good meal from them

Great quality food delivered hot and in time. Tasty and not dried up as takeaway can be .

My favourite indian takeaway. The food is fantastic and taste delicious. Great price and very good portions. The difference between this takeaway and its competitors is the incredible customer service. Great customer service able to amend any meals and cater to any needs and demands.Strongly recommend to order from here.

Delicious as always and piping hot!

Never had a bad takeaway from here. Quick delivery and great value for money!

always a great curry and usually very fast delivery

Just had a takeaway from Westmead Halal and have to give them top marks. The food arrived earlier than anticipated, it was hot and freshly cooked, as we had placed a large order we received several extra dishes - a bonus. The naan was delicious and still baking hot. Definitely would use again!!

Having used westmead halal before I had been talking about it to my parents. Decided to have a curry night at our house and invite the parents along. Ordered online and gave delivery as 20:10 which was about an hour wait. Food came within 30 mins. 5 different curries all packed with flavour. No grease that you normally get with some Indian takeaways. Wonderful nan breads. Good veg side dishes. Everyone left the table stuffed and the freezer has some new friends. Definitely will use them again.

Absolutely fantastic food, customer service is one of the best I've experienced. For those of you reading this, I recommend ordering the sylheti biryani. Delicious!

We order From here a lot it's generally really good but on the odd occasion the sag aloo can be watery and the chicken over cooked. It's like there's 2 different chefs maybe?!

Great food, arrived piping hot & very quickly

Always use this takeaway if I'm working late. The food is always good . I love the flat onion barjis. Always friendly .it is very popular and gets very busy at weekends so sometimes a long wait.Never had a bad meal.The tv is always on news chanel and thrre are 2 large sofas to sit on... Will continue to use.

He he gonna run!!! We're gonna party!!! Oh yeah!!!

Good quality food delivery times vary but generally quicker than quoted.

Outstanding food, fast delivery, highly recommend. Will definitely be using again. A++++

Food very good and piping hot. Delivered well before stated delivery time. Thoroughly recommend

Impressed with our food we will be ordering from here again :). Great value for money too. Food was still piping hot when arrived and tasted lovely. Thanks a lot Westmead Halal!

Excellent service and high quality food at a reasonable price.

Nice food, got a few free bits. Defo happy to order again. Fairly long delivery time but food still came hot.

Although we had one item missing from our order, the food was fantastic and as was the service. We rang up to enquire about the missing item and they were incredibly apologetic and polite and resolved the issue. Top service, top quality. Highly recommend!

Delicious food and great value for money.

Delivered in 25 mins on a Friday night and the food was faultless. Perfect.

This is a takeaway only restaurant food is of a reasonable standard we do not have specials menu you will be offered a free Bombay Alou with every order generally always a good standard but can be slow on weekends due to being busy

Excellent delivery timing and got hot and delicious food. Really I'm impressed

Brilliant, even brought a single red rose around with the food. Top service, highly recommended!

as always great food , hot ,fresh and arrived quickly

As per usual, absolutely excellent, hot food, tasty, wonderful thank you very much!

Delivered well within time but forgot one dish. Staff extremely polite and helpful and it was sent. Will be using again as they were great!

By far the worst curry ever! No taste and runny. The rice had cold clumps. Even the mint sauce was horrible. Never again

Ooooo yeah! When I taste the food from the curry kings, all I wanna do is dance and sing, the taste of spice is oh so nice, lovely madras and mushroom rice. Yeah!!!

Everything was beautiful and delivery man was very nice :)

Best curry house in Surrey exceptional service and quality.

Very dispointed with this meal, been going here for 12yrs & had a rude member of staff who came to deliver as didn't have correct change! Then the potatoes weren't cooked & the curry tastes of spice, no flavour. Chicken over cooked in one dish & looked abit iffy on the other. Over all awful & will not be ordering from here again!

I regularly order from here due to it's location. Unfortunately the vegetarian/vegan selection is quite limited for an Indian restaurant but the sizes are large and what they do, they do well. Credit cards are accepted for all orders and you can phone in advance, as with most takeaways. Inside is always spotlessly clean with a television to keep you from boredom as you wait for the order.

First time ordering was excellent! Definitely using again!

Fantastic curry, no grease, just delicious! Delivered in 20 mins, a couple of free dishes. Easily the best curry I've ordered!

Go here regularly and have never had a bad curry. Food is great and the service is second to none. They always double-check the order and never have to come back with anything. They are a hard act to follow!!!

As always the flavours are fused in appropriate volumes. The food is cooked to perfection, this isn't any old takeaway it's Sutton's finest.

Fast friendly delivery and good fresh tasting food 👍

Fantastic customer service...they never fail my expectations. Great food with brilliant compliments. I strongly recommend you to order from here and confirm via telephone. Brilliant service given compared to other restaurants out there.

Chicken korma and tikka massala had no flavour, chicken was dry and chewy, got Bombay aloo instead of onion bhajis we ordered, wouldn't use again

Excellent food and service as ever.

The food came an hour late and once received my order there was food missing once I phoned them to tell them they said I they sent it . I always order from them but after this never again

Best curry house in Sutton by a country mile fantastic delivery service won't use anyone else .

Best take away in the area by a mile.

Turned up hot with a nice delivery guy. Had a couple of feeebies supplied aswell!

Ordered 6 items, but they gave us at least 5 extra free items like poppadoms for our first order, which was great. Delivery time was good too, taking under 40 minutes. Generally I like my food medium spicey, and I guess they cater to milder palates, as the Tikka Masala was too sweet for my wife's liking. The Sag Panir was also too sweet for her as well. The Onion Bhajis were delicious, but sadly the Garlic naan had way too much garlic for us. It looked as though 2 whole garlics were shredded and cooked with it. Overall good, but I'd like it spicier (the Tikka Masala and Sag Panir were sweet, infact too sweet to the level of sweeter than a korma), and not spicey at all.

Amazing as ever! We always order from here now 👌🏼

Food arrived in a reasonable time for a Sat night, arrived hot, was one of the best curry's we have had for a long while, bar the butterfly prawn, slightly over cooked.

As good as always. We only use this takeaway for our curry cravings. The best Indian in Sutton.

Loved their vindaloo! Saag aloo wasn't that great didn't have much taste to it looked more like a Bombay aloo

Disappointing as previously lovely food. Lacked spice and flavour. Delivery took a long time although they did call to apologise.

We ordered from here for the 1st time as it had good reviews. However we were very disappointed. We paid nearly £9 for a king prawn dish and under two halves of tomato and some peppers were 8 shrivelled up pieces of something that were not in the shape of a prawn, more like just the tail end? Very chewy. The chicken tandoori was also dry and overcooked. So was the chicken in the korma. The lamb bhuna had hardly any lamb in it! We won't be using this restaurant again!

I forgot to order rice but the paratha surficed. Food was ok but the balti chicken was not to my liking. Loved the chicken curry and butter chicken

Brilliant food, quality and quantity! We will be ordering again

Delivered on time by a friendly & smart member of the restaurant. Food was as expected - lovely. Balti has lots of flavour unlike some of the bland generic dishes elsewhere.

Yet again gorgeous meal from you guys. Always delivered quickly and piping hot. Lovely and plentiful succulent meat in all curries ordered. We have never had a bad meal from here, not even a mediocre meal - always top grade. Thanks.