West Hallam Fryer in Erewash

Good customer service. A good selection of fresh fish. You can also pick up groceries in there too👍🏾

The service was so slow that it would have been quicker to go home and prepare it myself. Nearly all the tables were littered with dirty crockery and left over food. It was obvious that they were short staffed but they should have stopped serving cooked food and just carried on with drinks and cakes. It was the most awful experience I have ever had in a restaurant. I will accept that what staff there was did as well as was possible but should not have attempted to do cooked meals. Gordon Bradley

There were 5 of us, ordered and paid separately. The server was very friendly and helpful. I ordered the soup and asked that my roll should be gluten free, the server replied that it would be bread not a roll and I said that was fine. My soup arrived, with a roll. At first I thought they must have had some after all so didn't query it. I then looked closely at the roll and sniffed it (gluten free has a particular whiff). I took the roll up to the counter and the lady there took it from me saying it was definitely not gf and she then brought some bread which she declared to be 100% gf. I was very upset that such a mistake could have been made and I suggest that some retraining take place urgently. Some allergies are unpleasant and some are deadly, the staff need to be aware.

This is a response to a previous reply from The Queens Head. Yes we did opt to keep the Prosecco but we were not aware of the expense As a chef myself I would never have served the food. Even the staff were embarrassed to serve it We had waited so long we ate what was edible but we won’t return anytime soon Buyer beware

Been today, October 30th lovely food, good service, both of the staff were fab, very friendly and polite,chatty, been coming for lunch for 10 yrs, nicest experience for along while