Tesco Cafe Long Eaton in Erewash

The service was so slow that it would have been quicker to go home and prepare it myself. Nearly all the tables were littered with dirty crockery and left over food. It was obvious that they were short staffed but they should have stopped serving cooked food and just carried on with drinks and cakes. It was the most awful experience I have ever had in a restaurant. I will accept that what staff there was did as well as was possible but should not have attempted to do cooked meals. Gordon Bradley

We ordered 2 jacket potatoes one with tuna mayo and cheese and one with tuna mayo cheese and beans, they both came without cheese and barely any mayo in the tuna. I had to ask for more cheese in which I had to pay for. Ryan in the back is horrible at his job. Pam who served us the food looked like she didn’t want to be here and basically threw the food at our laps. Cherene at the till however was very nice. Would not recommend eating from here

Closes before 3:30 at least on a Saturday but advertised till 5. Needs update Was told at 3:30 that everything’s turned off by now. Its fine just needs to update opening times as there were others after me. Still able to get drinks though.

Food was decent but as it wasn't busy and I only ordered a toastie, I think 30 minutes wait is a bit long.

Lovely friendly staff, reasonably priced and good selection of food and drink at our local Tesco cafe.

Worst breakfast I've had cheap products

The floor could have been cleaner if I'm honest. Food good though

Ordered the Vegan breakfast,Sadly arrived missing items When pointed out to a member of staff I thought I was in The Karen restaurant, dismissive attitude,plate was returned with missing No apologies response was 'There you go'

Top Cafe. This is no greasy spoon. Clean, tidy cafe with good choices of food with healthy options. Coffee better and less expensive than chains.Staff are excellent and friendly. It's great Britain's no1 supermarket hasn't turned its back on cafe like others, as is a major reason for using the shop as well on visit and Barbers monthly Well done Tesco 👏

Lady was very polite and delivered our drinks to the table. Well mannered and the drinks were very tasty

Nice to see a supermarket restaurant still open. Good quality, nice staff

This used to be a pleasant place to go for a decent breakfast with all the items on hot plates and served immediately.We went today and there was a massive slow moving queue with the poor staff doing their best to juggle numerous jobs. The menu has changed and wasn't half as nice or good value as previously and there was a 30 minute wait on food.£20 for a toastie, small breakfast and hard tasteless jacket potato with barely any cheese and 3 drinks. The butter has been changed for cheap tasting marg.Obviously all changed as part of misplaced cost cutting but all this means we and presumably others won't bother in future either to visit the cafe or then buy the impulse purchases in the supermarket themselves. DisappointingThe hot drinks were despatched in the middle of the queue too

Big shout out to the Great Staff at this Cafe.Especially Beth & Gemma! I witnessed today by Beth, somebody who totally gets Customer Service!. Beth, did her job with a smile and a nice word for everybody. Her compassion and understanding for a 90 Year old regular Gordon went beyond her job as it was obvious this is the only company he would have today. You deserve a big pat on the back and Tesco and us customers are lucky to have you.

Extremely slow service i do not know why they have the bell if they are just going to just ignore it. The driest jacket potato i have ever had. No butter on it , i could sparsely see any mayo on the tuna and was gatnished with limp unfresh spinach.

Just waited 45mins for avocado on toast and a panini after waiting 20mins to get a drink. Will not be returning.

Ordered the salmon and egg bagel! It was bloody lovely.

Just seen a young lady refused hot water for her baby’s bottle Evan though they were drinking n eating in there I will not be returning the girl behind the counter was very rude I would of said something if it was me being treated like that

Friendly staff the sausage cob was nice and enjoyed the cup of tea

Hi after using tesco in longeaton for many years spending alot of money in there ,never again over this last week I have been made to feel terrible after being asked my daughters age as she walked in with me by the door staff ! Shes 12 ! I thought the law in England was not to leave a minor on there own in the house ,has it changed since lockdown!! No it hasnt we both had masked on ,what a bad experience I'll be taking my money to Asda were I treated with the respect I deserve....No stars from me customer service at its worst

Not great food and not great service to be honest.

Service quick reasonable prices and nice food. Beware they shut the kitchen down for hot food at 3pm on Sunday on account of the whole shop closing at 4pm

Firstly watch out for the prices of the hot drinks. I'm sure I asked for what I usually asked for but was asked for the higher of the two prices. It was sorted but the same thing happened to the next guy. I think they've changed the description of the sizes but it's too far away to read. Check what you're being charged.Staff seems to have changed too. It's OK but not the same place.

I used to eat breakfast twice a week there until they put the prices up and cut the porcians down

I had a full English and I Just felt as if I would've got more for my money at a greasy spoon. It is good if you are already in Tesco but I really wouldn't go out my way to visit. The sausage wasn't to bad but the bacon way very dry.

The place needs to be shut down, the manager isn't making it any better. I've heard so many staff have left due to how bad the organisation is and the lack of teamwork. There was a lovely young girl who worked there who was doing so well however she was to good to be working there! All the staff need to be replaced including the manager...very unprofessional! Cannot believe tesco have still not done anything about this.

Never opened on time regarding hot food, younger staff irresponsible and idle dirty tables

It does provide a comfortable snack or coffee stop between the shopping. Coffee's good. Organisation always seems a bit haphazard but if you work through it it's worthwhile.

It's good to sit down for a coffee without a lot of fuss. Lots of good basic stuff at reasonable prices - Halloween cake today!

Raining outside so coffee and a cremated tea cake. All very good. Staff friendly and helpful. Nice chatting to some ladies from Nottingham. Will go again

We call in here for a coffee when we're out for a walk down town. More relaxed that the usual cafes in town. Instead of the usual Latte (which is good) I chose a Hot Chocolate this time. Wow - it comes piled up with cream and marshmallows, great!

The young lad that served us has the worst attitude towards his customers and collegues

Shockingly bad. Have had ok service in the past but two days after the Easter bank holiday I visited with my elderly mother and my two young daughters for a light lunch. Asked for a cup of decaff coffee only to be told they had run out of decaff and were waiting for a delivery "as it has been a bank holiday" then ordered two mac and cheese dinners only to be told they had run out of macaroni cheese with the same excuse delivery delayed as it's been a bank holiday. Come on Tesco cafe, you are on the site of an enormous supermarket, surely there's a contingency plan in place rather than running out of supplies. We ended up with a rather bland and soggy southern fried chicken wrap and chips that were all the sharp scrappy ends with dark noggins in. Since that cafe changed its design and layout of meals it's really not up to the same level as it once was.

Good for coffee and cake or snack whilst shopping Reasonable prices too Has 3 hour car parking time for other shopping inOng Eaton

I met my Daughter for lunch and as I was shopping I suggested the cafe at Tesco. The service was excellent and given b y the blonde girl on the till with a cheery smile and pleasant manner. Other cafes should take note.

Always good for a coffee stop. It's a relaxing space, no pretences. Had a lemon muffin with the latte this time - both good.

It's a comfortable place to call for a drink and a sit down when you're down town without the fuss of some of the cafes. Latte us good and hot chocolate excellent.

Come here every now and then with my daughter after school. Food is what you'd expect from a supermarket cafe. Staff are mainly pleasant. The place can often look a little chaotic and messy. It could do with updating the chairs as alot of them have holes and rips in the fabric.

Good cup of tea. Scones dry. Kids fish fingers booked too much

We went to Tesco cafe for breakfast and it was disgraceful, it was cold, eggs and sausage over done, the bacon was brown! And I don’t mean a crispy brown I mean it looked gone off. We never got offered a choice of fried bread or toast as we noticed it stated on the menu after we had our breakfast, but they just chucked rock hard fried bread on our plates, no mushrooms which I found weird not being on a breakfast, the hash browns wasn’t even cooked. And it’s not exactly cheap! 2 breakfast and a kids breakfast was nearly £20! That was just the meal... the tables and chairs looked disgusting, was not clean at all, sticky hand prints on the glass, the bench seats was all ripped and sticky, dirty plates every where, the service wasn’t exactly friendly either.

Tesco is a lovely place to do your shopping, so I popped in for a coffee ,it was expensive ,but nice , I would like to recommend the Tesco Grocery delivery Service ,which is excellent the delivery men are very good and bring my shopping upstairs to my fridge ,keep up the good work .

A bit lacking in service no one cleans the tables when it's busy but that is no excuse if it wants to run a cafe then it should do it properly not half hearted in fact it stopped me going in in the afternoon

Quick break, two latte coffees and a bowl of very hot onion rings just the job. Staff all helpful will go again.

fast cheap restaurant with small offerings at high prices / npot recommended, give it a miss, get on with your shopping

Stopped by for breakfast,not good,over cooked sausages,and an egg that had been on the griddle most of the morning by the look of it.

Ordered tomato’s on toast got a slice of toast with half a cold tomato wobbling on top, as I’d had dentist work done it was inedible to me, surely they know tinned tomatoes should be served on toast !!!! Lucky I wasn’t that hungry.

Me and my family used to come here quite often but all seems to be going down hill. The staff seems rushed of their feet not enough of them. Food is either burnt or looks undercooked. When they bring your hot drinks always spilt down the sides and on the saucer!

Alright, OK food, alright service, a little expensive considering you can buy most of the food served in the same shop and cook it yourself!

Called in for a coffee and tea. It seem to have changed staff again though it doesn't look much different. Drinks took ten minutes to arrive, tables all cluttered. Coffee was OK though.

We often call here for a coffee break either before shopping or whilst wandering round town. Always a good welcome and the coffee is good too, oh and occasionally a cake! ;-)

Solía ir mucho ya que el desayuno era muy bueno, cómo han cambiado los tiempos!

Me apetecía un desayuno rápido, así que nos paramos en una tienda de aquí antes de hacer.

Had a lovely 6 piece breakfast with a drink it came to 9 pound so not cheap but it was nice so next day decided to Have pie chips

Went to the new restaurant with my husband on Saturday, very good improvement all round, but would like to see the menu at eye level, found it difficult to made a decision with it so high up, maybe another menu could be put as you...

Fui allí pasamos un montón de dinero y conseguimos la cantidad de calidad pobre. El personal era increíblemente grosero y sólo decirte que no vale la pena tiempo y dinero

Sin embargo, alimentos bien. Parece que el personal está luchando a veces con la máquina de café. Necesita ser mejor dirigido, creo.

Este es un pequeño café, con Costa café, que tiene un menú limitado pero que no está mal para un almuerzo rápido o café después de ir de compras

Tuve algunos desayuno para matar el tiempo fuera y ya que no soy demasiado seguros de cafés de la familia fui por tesco. Fue una buena idea, mucho para elegir y a un gran precio.

We popped into Tesco Cafe the other day for some breakfast and was really impressed with it.Plenty of options to have, whether you just wanted a bacon cob or a full english. Food was fresh, tasty and great value for money.Staff all very friendly and polite.... will be returning.

Guaranteed a good breakfast everytime, not bad food, reasonable food and staff. What more could you ask for.

The Cafe at Tesco is ideal if you have been shopping in the store and need a rest and a cup of coffee also a piece of cake, other food is also available

We had a surprisingly good meal in this café. The food (sausage & mash) was excellent and at a very reasonable price. We don't usually eat at supermarket cafes but may well consider eating at this one again.

I found it a very plenty experience at this cafe. I have mobility problems and the staff were more than happy to help me. The food was very nice. Great choice to.I could see it was busy and the staff was always polite and helpful to all. I will be going again. Thank you for a enjoyable lunch.

Food cold looked like it had been under the lamps for days they should put a cobblers in the shop to re sole you shoes with the bacon never again

Bland meals. Tea stained cutlery. Staff with attitude..waste of time visiting unenjoyable. I would not vidit the cafe again.

Standard Tesco cafe, lives up to expectations really. Could do with staff making hot drinks for customers before they pay though, as paying for them and then having them brought over to the table is a nightmare on a busy lunch service. Food good.

Good selection of hot breakfast items at a reasonable price! The coffee is naturally good because it is Costa. I quite like to have a breakfast here at a weekend before I start my shopping as it is clean, the service is good with friendly staff, and clean restrooms.

We called in for a cuppa Weds 12th..O.K.its Costa coffee and is always of a good standard, which is to be expected.But the service there was exceptional. Every time someone elderly or infirm ordered a drink, the very cheery staff took the drinks to their table. Now thats what I call Service!