Wernher Restaurant in Central Bedfordshire

Enjoyed real elegance with beautiful views and excellent service from Varinder. We had afternoon tea, which had delightful cakes and sandwiches. Allowed to take our time as it was not full - early afternoon

Only had a coffee on this occasion.but I love Luton hoo a wonderful place to be

Came here for afternoon tea it was out this world

We had Sunday Lunch to celebrate our Wedding Anniversary. I have only paid more than the cost here once in my life for Sunday Lunch ( I am 69 and eat out regularly) but this was real value for money. Every course was a treat, Roast Beef was superb, Roast Potatoes excellent, Yorkshire Pudding Great, even the vegetables were special. Service was superb. The Dining Room is a delight. We were able to have after Lunch coffee on the outside terrace overlooking the glorious gardens. I have wanted to try Luton Hoo for a number of years. I am really pleased that I finally had the chance to enjoy it. As I said it is not cheap but worth every penny.

We had afternoon tea here for our wedding anniversary. What a big letdown. Sorry, but we will not be coming back.

We were assigned to stay at Luton Hoo resort after our flight was delayed. On our last night we decided that fine dining in The Wernher Restaurant would be our choice. What a good choice it was. The restaurant located in the Manor House--- once one of the grandest estates in the UK---is simply grand. You are swept back to the elegance of " Downton Abbey". The menu is extensive and has a unique flair. You can choose a la cart or a Price fixed " Tasting Experience" for 75 pounds. I chose the Tasting option and my lady chose a la cart. All courses were served by a duo of waiters how were highly knowledgeble and explained each course as it was presented. Our Team of Ahmed and Jigar were Brilliant. My courses were, Duck Ragu, Salmon and Tuna Sashimi, Lamb Crepinette, and Snowdonian Cheddar Souffle. My lady had the Devonshire Chicken. All courses were superb and creative. Head Chef Matt Long is to be congratulated. Magnificent experience and absolutley the best lamb I have ever tasted in all my years. The wine list is solid with some fabulous values. We had a Chilean Red wine for 44 pounds which was Delicious. Whether you are staying at the Resort or live in the area. The Wernher is a MUST. Bravo. Brilliant.

Went for afternoon tea, service friendly. Tea selection good but very average aray of afternoon tea goodies. The cakes looked great but the Victoria sponge was solid the other pastries were lack luster. The hotel itself is tired and needs a bit of a refresh. Beautiful grounds, history is so interesting. Worth a visit ... yes!

Thoroughly recommend this restaurant for a special occasion. House and restaurant are very grand and impressive. Sunday lunch menu was delicious. All the staff are so nice and friendly and delivered service which was just the right level of efficiency without being overbearing.

Our first visit since the hotel changed ownership and had an enjoyable evening. Food and wine were good ( though we do miss the pre-covid tasting menu and extensive wine list). Service was professional and courteous especially Jigal & Faizul.

Had tea for two yesterday a present for my 60th birthday, after being seated we had to wait about 15 until being asked what we would like to drink we ordered a tea abd a black coffer. The tea came up 10 minutes later, we waited nearly 1 hour for the coffee after asking how long it would be, the food was nothing special, the scones and cakes were hard, not a good experience and feel very disappointed, and to crown it all had bad stomachs since. Don't think we will be returning.

A very good restaurant with amazing atmosphere.The staff is amazing but it is expensive compare other restaurants close by.

The staff were fantastic. The gluten free bread was delicious! We stayed for 2 nights so went twice and found it very rich. Would like to see an alternative menu to the tasting menu with simpler food hence only 4 stars.

I thought all the staff were absolutely wonderful; from the lovely doorman, Chris, to Pooja and the staff in the restaurant - highly professional. That said, I felt sadly disappointed at the food which was really average and priced at an eye-wateringly expensive £65 for Easter Sunday lunch. Not something I would do again.

The exquisite dishes at the fine dining restaurant were perfectly complemented by Pooja's exceptional service. Her positive and attentive demeanor elevated our dining experience to new heights. Pooja treated us like family, we will come back:)

So this is a five star hotel with this restaurant offering 'fine dining'. Well in my opinion the offerings are more gastro pub than fine dining and the menu just doesnt tie in with what you would expect in the lovely surroundings. I had houmous with flatbread and ribeye steak. The starter was average at best and the steak dry with an odd grainy texture to it. My friend had scallops and a burger. The scallops were drowned in a very spicy sauce and the burger was dry. There was no decaf coffee available either. Such a great disappoint in such a lovely hotel - wont be returning.

Lovely food - we got the fish and chips and the truffle Mac and cheese (love to do half and half) and both were delightful - especially the fish and chips! Lovely staff - our waitress Angelika was very attentive! Only downside is we weren’t that hungry so had atleast half of our max and cheese left that we would’ve loved to have had boxed up and takeaway but unfortunately they said they couldn’t do that!

Very impressive estate with good views and an amazing entrance, good lighting and attentiveness staff, food was good generally and didn’t disappoint the staff also were very polite and friendly. The starters were nice even though my dish was slightly under the required temperature, next time. Good facility for family gatherings and larger events. I would recommend you book in advance.

The cream tea was well presented and tasted lovely. There was a lot as well

This is truly the most magnificent hotel with lots of history attached to it aswell as being a blockbuster film location! The restaurant is amazing with marble panels everywhere, beautiful chandeliers and tapestries. The service is second to none! Very attentive well turned out staff! But then there’s the food! At best I would say it’s average and doesn’t align with the surroundings or atmosphere! Being an old English Country Estate you would expect some top quality trad English dishes or a comprehensive a la carte menu with items such as sole menuir and chateaubriand but sadly it’s more like a pub grub deal but not as good as pub grub sadly!

What an earth has happened!!?? we used to be a member of this hotel until 2020 when the service really started going down hill however even though the service was bad we recalled the food in this beautiful restaurant was always fantastic. My husband decided to book a table for Valentines with a special Valentines menu with champagne, oysters and Chateaubriand sounded great........on our arrival there was no doorman, nobody to greet us anywhere. We waited to be seated in the restaurant...it was full yet we only saw 3 staff to serve everyone. We sat down and were given a menu without much interaction. The waiter walked away...we were both very shocked to see a very plain menu consisting of steaks, risotto, salad and a beef wellington...we called the manager to ask where the Valentines menu was which they advertised for Valentines day when booking, to be told it was sold out and the manager just walked off, no apology or explanation, he didnt even seem to care!! We pondered on this for a few moments and decided we would not stay as this was not the wonderful menu offered on booking, was just plain pub food and clearly the service had become even worse! We got up from out table and waited by the door without any staff even noticing. We explained to the manager we would not be staying as we did not want to eat from this menu and he just said 'okay'...again no apology, showing no concern for the customers or willingness to be in his job or do it well. Our journey here takes 50 minutes and 50 minutes home so we spent most of our Valentines evening in the car followed by toast when we arrived home....lucky our love is strong but what a complete waste of time......not sure how this hotel will stay open; what was once a stunning restaurant with ambience, sommelier, fine dining and friendly staff has turned into a haunting sham for this wonderful mansion with so much charm and history to offer if managed by the right people. Do not waste your money or think you will get a special meal here; there are plenty of much better places to eat and stay not too far away.

I visited here with my fiancé as hotel guests and we ate at this restaurant on two consecutive nights and had breakfast on two consecutive mornings. The breakfast experience was absolutely fine both in terms of the food and the service. The evening dining experience was lacking however. We had high expectations from this 5 star hotel, as its top restaurant. On the first night we both ordered the Hoo Burger, I felt something was off when we weren’t asked how we wanted it cooked. Mine was totally overdone, dry and brick hard, my fiancés was ok however and cooked medium. The restaurant was quiet and our waitress was friendly, however at no point were we asked how our food was, either during or after the meal. At £20 for a burger I felt it was very overpriced. On the second night the restaurant was much busier, we booked for 8.30 and on arrival were told our table wasn’t ready, we waited about 10 mins to be seated. Once seated we were asked if we wanted water and we ordered this and also said we were ready to order food, we were told that our waiter would be over soon, he didn’t appear for 30 mins, we were starving by this point. We finally got our food at 9:45pm and whilst it was lovely, I think the tablecloth would have tasted lovely at this point! Again no one seemed to care. Whist this would be acceptable for your average place to eat, I would expect so much more from a restaurant of this calabre (and price tag). I think as hotel guests we were a captive audience so it wasn’t important to go above and beyond in any way. Such a shame.

My husband and I just had the most wonderful birthday lunch . Firstly the setting was beautiful, and service was impeccable. Binu and his team made us feel very welcome and did everything with a smile and attention to detail. The food was exceptional, we had the Sunday lunch and chose the beef. Beef was tender and cooked with perfection, the sides were perfect, and we could not be any happier. As it was my birthday , Binu and his team came singing Happy birthday, which was a lovely surprise, and the happy birthday gesture was very much appreciated, so thank you to you and your team. I would definitely recommend this restaurant, customer service was attentive and of high standard and that certainly made a huge difference to our dining experience. Thank you.

My favourite place. Unfortunately it was difficult to get booked in. It was easier before the lockdown s.

We went to the Wernher at Luton Hoo for a very special occasion. We had been before many years ago so we're expecting a super experience. On arrival we were left to our own devices to try and figure out what to do. We were early for our dinner booking and there were no members of staff around to provide assistance. Eventually we just walked into the restaurant uninvited. At this point we were finally met be a member of staff who showed us to our table. From the disappointing start though when the food started to arrive we could tell this was not ordinary cuisine in fat it was EXTRAORDINARY. What a treat for the taste buds even if I couldn't pronounce pretty much all we ate. It was delicious to say the least. Not for the faint hearted if you expect inexpensive, it is far from that but as a special, one off occasion well worth it. Wernher just needs to consider first timers who can be left confused, frustrated and a little angry not knowing the protocols to follow.

We decided to dine in this grand hall as a Christmas treat. Upon reserving a table, we were not informed that they were only offering a seven course tasting menu. Priced at £75 a head, it would have been good to know in advance. There was no accompanying wine flight for the menu either. When looking at the menu, there is a huge variety of dishes available. 4x4 matrix of options - completely over the top and too complicated. The dishes themselves tasted great. Lots of attention to detail and flavour. What was lacking was the front of house - no story telling, no description or detail about how the dishes were created when the plates were presented. The waiting staff were pleasant enough. However, for the venue and type of menu and experience they are trying to create to warrant charging the prices, they are severely lacking what is needed.

I was bought a Sunday 3 course lunch here for my birthday by my neighbours and cannot recommend it highly enough. A beautiful place, impeccable service and food of the highest standard....the roast beef in particular and the best cheese board I've had anywhere. My partner and I were wowed by every course and the lovely staff and cannot wait to back for the next special occasion (this was my 50th birthday and I can't think of a better place to eat for it). Thank you to all involved.

We had a wonderful evening for my birthday with outstanding food on the tasting menu and great service

Been here a few times but not for awhile... My has it gone downhill!! Service was far from good apart from the doorman... Considering the price the food was erratic... Dessert was awful and my partner couldn't eat here school meal standard Bread and butter pudding... The menu was also a bit limited compared to what was on the website! Definitely not worth £50 per head... Shame that a so called 5 star hotel has come to this.. Whoever is responsible for the this restaurant needs to figure it out!! I didn't pay the service charge because it wasn't deserved...

I love the beautiful old School Elegance. Please don't modernize it at some point

Very nice food and great atmosphere, we also received good service.

We had an awful dinner here whilst staying at Luton Hoo for the weekend. Whilst staff were kind and friendly, the food is some of the worst I’ve had in a restaurant marketed/priced as being “upmarket”. Everything we ate was pretty flavourless despite presented nicely. I ate some Arancini that just tasted of nothing. Also had a tomato and goats cheese salad and the tomatoes were chilled and again utterly flavourless while the goats cheese was overwhelming and the entire dish was off balance. Even the bread we were offered was stale. Such a disappointing dining experience at a huge price tag. I would strongly recommend people avoid

I like it, it's very delirious food

Conventional english breakfast but made with high-quality products. Great atmosphere as well!

Just went to the hotel for drinks at the 19th. Always a nice atmosphere with friendly staff and patrons.

Absolutely Fab! Love this restaurant, highly recommend it

We were invited to Sunday lunch at this restaurant by friends and after browsing the reviews will admit to not looking forward to it at all. But I have to say everything was exceptional from start to finish. We were greeted by some lovely waiting staff and offered drinks in the lounge before lunch. Once we were moved through to the dining room the exceptional service continued. Five of us had starters mains and desserts all of which were beautifully presented cooked to perfection and tasted amazing ! The roast beef was beautifully cooked to pink perfection, as were the roast potatoes and vegetables. After lunch we decided to have coffee back in the lounge area to finish off our afternoon. Top marks to all staff involved in Sundays service ! Excellent !

We were very well looked after and much enjoyed Afternoon Tea.

Had been here several times for Afternoon Tea which was great so decided to go for dinner to celebrate our anniversary. On arrival we were asked if we would like a drink and shown to a large public room where it was just us which was surprising for a Saturday evening. Lovely ambience and our table was overlooking the grounds and we were spied upon by a gorgeous peacock. We found the menu very disappointing. Limited in choice. The rolls offered were hard, and it was served with I think truffle butter which we did not like. We decided not to order a starter and went straight to the main course. Apart from Lamb there was no other meat. My husband ordered this and I ordered the Turbot. The lamb was tough and he ended up leaving most of it. My fish was tasteless, but overall with the sauce was okay. I ordered the summer vegetables. These were raw and I could not cut them with a knife so gave up. For dessert I had the roast peach but this was okay but no wow factor. The meal seemed very brown!! Service was good but no-one checked if we liked the meal. I like the history and ambience of the building, but would not go back again for dinner which was very expensive and was certainly not worth it. Stars are for the ambience!

Limited food choice, old and no longer the lux place it once was.

To be told with precisely 26 hours notice that the Werner restaurant is to be closed and our booking moved to the Brasserie (which in our opinion is not at the standard, from both an ambience and menu perspective) is totally unacceptable. This was to be a 92nd birthday celebration with a guest flying in from Australia who wanted to host us somewhere fitting for the occasion. To say we are devasted is an understatement. So far I have had no return call from anyone in a position of responsibility to give me any suitable explanation. Now to see if somewhere else is available to host our meal with just 24 hours notice. Be warned - it's one cancellation rule for us and another for them!

Fabulous would sum up lunch for our daughter’s 21st birthday lunch

Really poor experience. It was our first time in this lovely restaurant but right from the start there were worrying signs. It took us 20 minutes to order a bottle of bubbles in the lounge bar. We then went into the restaurant for Sunday Lunch. Starters were good and well served. The roasts then arrived which were just about warm. No one came for ages to ask if the food was OK so we just ate it. We mentioned when plates were collected that we weren't happy but nothing much was said. We ordered the desserts and coffee at the same time. Coffee's arrived luke warm and the desserts never did arrive before our taxi came to collect us. We raised the issues with the restaurant manager who made a complete hash of dealing with our compliant. They did take some money off the bill but I wouldn't go back and I wouldn't recommend this place for the high prices charged the service doesn't match.

Although very overpriced, the food was OK. Unfortunately, the service in the Wernher Restaurant was absolutely appalling. In highsight, I should have deducted the service charge. The staff didn't seem to have a clue as to what they should be doing and were wandering around aimlessly with plates! I have visited this restaurant in the past, but as this was a very disappointing experience, I don't think I would bother again.

Perfectly pleasant FnB in a grand setting, the whole experience elevated by Sharon who radiates warmth and genuine hospitality.

The worst service I've have ever encountered. No side plates or butter knife on the table.and the spoon on the table for cereal was a soup spoon. This is deffo not a 5star more 2 !!!!!!

The restaurant is an elegant place to dine. Sharon and all the staff made sure we had a great time. Thank you to all, we hope to come back again soon.

Great portions attentive service and relaxed

Service and place there is amazing. Unfortunately food not even 2 stars. Tike to change chef. Order medium sirloin steak- steak were overcooked badly. Gnocchi- with no taste and like mashed potatoes. Pasta with seafood taste like from corner shop.

Haven't eaten at the Wernher restaurant for a few years and was really looking forward to our meal in the lovely grand old house, having had very good experiences in the past. We had arranged to meet our friends in the bar an hour before our 7pm booking, for a drink first. The service in the bar was slow, even though there appeared to be more staff than guests, but maybe they were taking drinks orders through to the restaurant. Our friends who had arrived five minutes after our drinks order had been taken, were left waiting for their drinks for at least 10 minutes. In the end, he had to go and remind the staff that they were still waiting for theirs. Then the wrong order came out! Not a good start. We were seated in the restaurant nice and promptly. A friendly polite chap came to take our drinks orders but for some reason, he disappeared very quickly after only one drink order given so we then had to wait until he returned with that order before we could order others. Most of the food was very good, although my Barnsley lamb chop was mostly fatty and therefore chewy but the rest of the courses were good. Unfortunately there was no cheese and biscuits on the menu which was rather surprising for such a top end establishment. When it came to coffee, we ordered two floater coffees and a calypso coffee. Only to be told they "didn't have all the ingredients" to make any of them. Which was interesting because ten minutes prior, we had seen one being taken to another table. All in all, not the same experience we were so looking forward to and had received in the past Would we return. NO.

Food good service very slow but will return again for the food

OTT opulence within the spectacular 18th century Luton Hoo hotel. Despite the size and soft furnishings, a noisy party can disrupt your quiet enjoyment of the varied menu. Breakfast was comprehensive and caters to most tastes.

My Husband and I enjoyed a really lovely Afternoon Tea here for his birthday. They were really accommodating for me being vegetarian, too. The service was exceptional (both Cole and Jade were super attentive to us) which always makes the experience. I'd say, the food, the atmosphere and the service makes it great value for money and a safe bet for a special experience. Highly recommended.

Lovely setting , lovely cocktails and that’s when it nose dived Great service from our table waiter however if I didnt want coconut with my Thai mussels I don’t want to be told I can’t have it because chef had already ‘ made the sauce’ I cook mussels it’s always last minute sauce making For that price I didn’t want coconut !! Starter good but sparse Smoked salmon hand cut - yep but two slices adrift on a big plate was disappointing Main course - fish and triple cooked chips - asked for tartare - not available( ps get some capers and chop them into mayonnaise) Had better cooked fish snd chips in local pub a couple of nights ago - soggy! Hmm Companion had a good main course again sparse but well cooked Redeemed by good puds Wine eye watering prices even for plonk Our bill for two had a 2 at the front ( £230 for lunch ) Ouch Other places are available but book ahead I could only get this booking 3 weeks before I needed it everywhere else full Says it all Sorry - not sorry

Love Luton Hoo having been there for our 10th Christmas and visit several times during the year for a bit of luxury pampering.Staff are friendly and welcoming.

They stop taking reservations for Wernher restaurant but still advertise for it. When you book they are actually booking you for the brasserie and not the same standard. Be advised.

Evie , Shirley and Myself dined at this venue last night whilst staying at the Mansion House of which this restaurant is part off Having dined in many of the worlds best restaurants and been a mystery guest my comments may be seen to be overly critical, but are meant in constructive manor ? The £60.00 three course menu was good but not as good as the venue should be offering ? My comments are. . Our table was situated with clear view of the back of house facilities shielded by a screen. . My first course of Crab was gritting and had shell in the meat. despite being at £5.00 premium . Myself and my wife’s beef very tasty but reminiscent of beef and two veg ? Again at £8.00 additional premium . My Pimm,s jelly was similar to a giant Harribu ! Our combined bill with service and £50.00 bottle of merlot was £200+ Whilst I have no difficulty paying this I feel the offering should be out standing?

Food was great but facilities are v old and they charges us £8 extra for ordering beef on top of our £60 per person dinner charge excl drinks...

Memorable experience and lunch not as expensive as you might think.

Good as an experience but the food and service used to be much much better.

The Hoo is an amazing place to stay.and eat. Posh but not pretentious. Superb service, staff rooms etc

We have dined here many times over the years, and have always had enjoyable meals and nice experiences. However, on this occasion we were overcharged on the bill. I didn't notice it on the night, just paid the bill, but we were charged for a fourth course that we didn't have. I called the hotel the following day (12/06/22) and was told that a manager would call me back to discuss it. Now mistakes happen, and thats not a problem, but it is how they are dealt with that's the important thing. The manger did not call me back, I left two further voicemails, but again no reply? I then emailed the general manager who apologised and said he would pass my details to another manager who would contact me, you guessed it-No contact! Nearly 10 days later and another email to the GM, I finally get a call from another manager (22/06/22) who apologised, and agreed to refund me. I would have thought at the very least, that some sort of good will gesture should have been offered for all the wasted time, and inconvenience I was caused. Unfortunately that wasn't forthcoming.

Fabulous restaurant, very tasty food. My husband and I are vegetarian and the chef gave us a special compliment, the food was delicious and all the other dishes were great. We had a great evening celebrating my birthday. Most thanks to Reevens for his outstanding service and assistance. I highly recommend this classy restaurant to all.

Great service for all staff. Very well-decorated place to dine in.

Food not too bad main meal gravy very salty can't get rid of the salt taste at min very slow was there for a 3 course meal and took around 2 and a half hours in total

Lovely setting. However for the price the service should be excellent. Regretfully this wasn't the case with long waits and lack of attention.

Superb venue and food quality but Sunday lunch menu for children poor and unimaginative (hot dog, pizza for a 5* restaurant not good enough) and waiting staff very amiable but some clearly inexperienced

We met friends for lunch on a cold April Friday, we were shown to our table and given the menu. All 4 of us found what to eat, 2 parsnip soups that were nice and tasty, and 2 chicken terrine with lobster, very tasty. To...

On Friday 18th March 2022 my brother sister and I along with our partners finally managed to use the vouchers we had been given for xmas 2019 and I have to say the company were very very good about extending the deadline for them. Unfortunately this is where the level of service ended. On arrival we were directed to our table (he pointed to our table) however my husband had to manoeuvre between two serving stands which were being used for nearby tables .Then when we ordered drinks the waitress had to go to another room 3 times to find out what soft drinks were available. A very limited choice was offered having only one drink available for our diabetic being diet coke which he doesn't like, so he had to settle for water. The 1st course was left on the stand in the sauceboat allowing a skin to form while the staff chatted. When the mains arrived, we had difficulty understanding the waitress, so asked her to just leave them. The original waitress then removed the covers from the 4 fish dishes before going to get the 2 chicken meals by which time the fish dishes had cooled We were amazed with the dessert choices for diabetics, with the only option being cheese and biscuits and although tasty, carried a surcharge of £4. Surely a smaller portion could have been provided as part of the 3 course meal. We never even got offered coffee! My brother was disappointed when he saw that a service charge had automatically been added to the bill as the vouchers had been bought as a Christmas gift

Had the full English breakfast . One of the best breakfast I’ve had in years! Highly recommend this place. High Quality produce.

We are here last night whilst staying at the hotel, we thought the hotel was very poor so wasn’t expecting too much at the restaurant. Generally the service was ok, but hugely depending on who was serving you - 1 or 2 were good but...

Booked in for a 6:30 dinner. Prefer to eat early. Restaurants closed however and invited to wait in lounge with menus. 30 minutes later finally invited back into the restaurant. More delay. At 7:15 they took our order. Not to difficult to choose, 6 starters, 6 main course and 6 puddings all in for £52 each. We'd had 45 minutes with the menus by then. Nothing else. But for £52 it should be amazing. Or so I thought ... Then an age awaiting our first course. 8 p.m. in fact. 90 minutes after our booked reservation. No drinks, only water. Food highly seasoned. Always a sign the chef is rushed and too liberal with the salt. At 8:45 we've eaten. Bill arrives more promptly than any of the three courses had. Now the shock. Not £52 each. £79 each. Would you believe they had the cheek to charge for the vegetables served with the main course. Not extras I should add, these were the vegetables served on the plate with the chicken fillet. So nothing we'd ordered - just something that was dumped on the plate with the meats. Plus a compulsory 10% service charge. So kept waiting. Slow in all respects. Very average food, over-seasoned. Tiny portions. Hidden charges for vegetables that were never ordered. £160 for two? Never again. The Wernher should be ashamed of themselves. Chandeliers alone do not justify mega prices. We expect good food too. On the way out I was informed the kitchen had been staffed by only one chef and a trainee assistant. With over 50 covers. Save yourself a journey. Hugely disappointing.

Stunning meal and stunning service from Sharon

Food good but way overpriced. Dining room is stunning. Service is by completely inexperienced and unsupervised staff who at times look lost and unguided.

Beautiful surroundings, crockery cutlery all beautiful, but alas you can not eat beauty. Not sure if our waitress was dippy, or just a temp on for Sunday lunch, when my husband asked for a larger no clue as what was available, went away and we...

Extremely good restaurant with fantastic views. Great for lunch at the weekend if you are not actually staying at the hotel, or a treat for a special occasion. This is the first time I have been in a few years, but the quality is just as good as always.

Recently had dinner here with a friend and we were both unfortunately left feeling very disappointed with our experience. We arrived early and I will say, Rob who greeted us was wonderful. An absolute asset to the team and more than happy to take some photos and was a pleasure to talk to! Our dining experience however was not what we expected. The starter arrived promptly, however it took 50 minutes for our main to come out. We raised this and the waiter was aware we'd been waiting a long time and tried to find out what was going on. Our main then came out, but wasn't hot, the beef was warm, however the rest of the food was cold. Our wine then arrived after we'd finished eating. We had to wait a further half hour for our dessert to come out. We tried on several occasions to order drinks, and get the waiters attention, the service was not good. This was further made worse by the majority of staff preparing for breakfast the following morning whilst we were trying to place orders, and felt quite ignored and just in the way. I did try to call to discuss the experience and asked for Jonathan, as advised by Rob who kindly asked how our meal was at the end of the evening, however was left on hold for 20 minutes and eventually hung up as no one was answering. I do not think this is what people generally experience based on the reviews, however we will not be returning.

Have just returned home from a perfect lunch hosted by the Wernher Restaurant at Luton Hoo. Sharon and her staff gave us excellent service and the food with its subtle flavours was delicious. We would highly recommend the restaurant and we look forward to enjoying...

Lovely surroundings, delicious food, and helpful attentive waiting staff.

Thank you!!!!! I would like to recognise the chefs for making the most wonderful lunch for my wife last Sunday. We phoned in advance to explain "K's" dietary requirements. The restaurant listened and assured us that they would manage it all for us. Sunday came and the chefs made the most wonderful entree and made "K" feel so special. Thank you once again for a wonderful Sunday lunch

My second birthday celebration as the original in Adam's Brassiere at Luton Hoo was very disappointing, The team handled my complaint very professionally and today we had a 3 course lunch in the Wernher Restaurant. The environment is traditional with views of the garden. I...

Great atmosphere and style, great wine, good staff and service but the food was way below pre pandemic levels

Having visited the dinning room before, for two special occasions, my husband booked a return visit, with friends, for my 60th birthday. What a spectacular place it is ! From the moment you arrive you are made to feel special. Couldn’t fault our wonderful table...

Unfortunately had a really terrible experience at the restaurant last night. The service is shocking I haven't experienced such poor,slow and disorganised service in many years. We were a group of 7 and got given 6 bread rolls and told they didnt haven't anymore. We...

The food isn't adventurous but it's very well done. Well-presented, nicely flavoured, good portion sizes for formal dining. Staff were friendly and professional, efficient and attentive.

Last sunday my two friends and I had an amazing and fabulous sunday lunch at the Wernher Restaurant. The food was very tasty, presented extremely well and very good portions. The setting at luton hoo is simple wonderul inside and outside, walking around the grounds...

5 star food very expensive especially the wine lovely surroundings good service

We visited the Wernher restaurant recently to celebrate our wedding anniversary & absolutely loved it. The food was gorgeous, the ambiance exquisite & the service impeccable. It was also incredibly reasonably priced in a stunning setting. The staff in the restaurant were so extremely attentive,...

Fabulous meal with great friends. Our choice of wine was superb and the food delicious. We felt the 3 course Sunday lunch was a fair price given the quality, service and setting. We will be back!

Starter was a bit size which tasted nice but far too small. It was the main that really let the meal down. I ordered the lamb. I like my meat pink but this come up quite rare, the meat was like jelly and I couldn’t...

Great staff, very attentive. Great venue with lovely views. Great drinks with plenty of volume. But sadly just good food, missing the punch of everything above.

Lovely champagne afternoon tea in gorgeous surroundings.

Good was fine, service was at best indifferent. Obviously a lot of new untrained staff.

Lovely place to spend 20th wedding anniversary

Fabulous Father’s Day lunch. Drinks in the lounge and sumptuous meal in the Wernher in impressive surroundings. The food, which was a Sunday lunch with all the trimmings, was delicious. The service was excellent. We felt safe, and the staff couldn’t do enough for us....

This was a 70h Birthday celebration. My wife and myself. They offer a fixed price 3-course dinner for £46. There are options to upgrade courses , which we did. We waited 25 minutes before anyone asked if we'd like a drink. We ordered all our...

We still loved our evening but it is quite obvious that the service is far from being pre-covid. We could not have drinks on the terrasses as every single table had dirty glasses on it. It took 20 minutes to have our drink order taken in the lounge. The 4 drinks did not get served on a tray but in 2 lots of 2 by hand. No citrus slice on the cosmopolitans. Food was delicious Considering how little service we get because of covid restrictions the 10% service charge is too high. These details need sorting as they are not ecpected in such a high class hotel. We had the same experience a few weeks ago...

Wonderful unhurried service and perfectly presented dishes in a magnificent opulent marble laden pillared walls with high ceilings overlooking the spectacular rear gardens of the Mansion. Sunday lunch was perfect, every morsel of food was incredible with the best Yorkshire puddings we've ever eaten out! A well cooked lunch, beautiful fresh asparagus starter and well presented caramelised Apple tart was the perfect dessert. The petit fours were a lovely end to a delicious meal. Service was initially a little slow because of COVID restrictions and a very busy service but the staff were so lovely despite all of the extra tasks to keep us all safe so patience is a virtue at the moment. The room is very warm so recommend you dress appropriately. I had a pashmina which I didn't need once seated and was glad I wasn't wearing a warm outfit. If you are looking for an indulgent Sunday afternoon or dinner, highly recommend. Only open Wednesdays to Sundays. Advise booking early especially for Sunday lunch as it is very busy. Fish and vegetarian options are available but I would let them know in advance if you are vegan so they have the best options available for your visit.

Booked this treat for my mum who celebrated her 79th birthday during lockdown.This was supposed to be a relaxing celebration of her birthday & getting through scary COVID times .I booked a corner table and advised my parents were both lactose free .There was 4 of us in our party when we arrived we were shown to a table laid up for 2! Although the rest of the restaurant was fairly empty at 7pm!The waiter then started to make up the table with two if us seated and the other two standing waiting for chairs to sit!The waiter then came over with additional cutlery and put his hands all over the forks and knives!! Bearing in mind this is supposed to be a 5 star hotel!! We complained as my parents were squashed together on this table..We were moved to a corner table and given menus Bearing in mind this was dinner 3 of us were given luncheon menus and only 1 dinner menu.The waiter then arrived with canapés - asking which ones were la lactose free only to find out none!! He then changed them Cutlery was missing from the table so when each course came we had to wait & ask for correct cutlery to come, thus made our main course cold...By this time I complained to the head waiter who apologised but advised me that staff were new, only started tonight etc but I pointed out that they should be well rehearsed about food allergies .. & I am dining at a 5 star hotel not the local cafe !! They should know better I pointed out it was my mums birthday celebration and it had been ruined - just an apology- no glass of champagne for my mum to make up for this bad service and no one wishes her a happy birthday even though they knew on the booking!!

Wonderful dining room to eat lunch in. Good service. Food enjoyable and not rushed. Finished by drinking coffee leisurely. Wonderful time.

We ate both in the Wernher Restaurant and the very attractive Brasserie which is set in the lovely courtyard near the Pool and Spar and you can watch the peacocks strutting around.