Wenzel`s the Bakers in Barnet

No milk no sugar no code to give driver

order was missing my child's pizza 🍕

Forgot my coffee with 5he order even though it was one of 4 items. Then tried to charge me 2.75 to deliver the coffee they forgot make. Awful service!! Food tasted stale also!!

Always send wrong items. This time I ordered a ‘create your own’ bloomer sandwich and received a baguette instead. If I wanted a baguette I would have ordered one. Croissant was extremely burnt. Justeat customer care are useless and never give refunds when the order is incorrect or missing items.

Ok, but missing items. How difficult can it be? it was a small order.

Products didn’t taste too nice. Will go back to Greggs I think

Staff always arguing and coffee machine is so slow. Other then that it’s an okay and clean place

While everything else was OK the bloomer sandwich was so small compared to what I usually get for the £4.25 it's worth.

coffee all over food as must have fallen over in transit another wasted order

Quality food, big portions, decent price. Absolutely worth the money. Please keep the quality this way and we’ll order again.

No sausage. Paid for sausage. Not even an apology note!

good food but they missed 3 items out the group bundle so 3 stars

The courier sat in his car for a long time after picking up my order. When he arrived he made me leave my house cross the road to collect my order. I may aswell have walked to the shop! When I opened the order the coffees had spilt all over the baguette making it soggy.

Driver was on the phone to Someone else when he could have gave me a call to help him find the place but instead I had to come out of my house to go collect my delivery.

Zero stars. Really bad service.

The new egg and cress baguette was lovely. all items delivered

Environmentally packaged, well filled baguettes and crusty.

The sausage roll was very dry and over cooked!

Good quality food, well packed in non plastic package. Well done. Thanks

wrong sandwich sent ordered cheese salad bloomer was sent what looked like cottage cheese couldnt eat it

Yet another order with an item missing. Everytime

Food OK. Delivery late. Good portions.

nice fresh ingredients and well filled baguettes. Well done. Thanks

Food was bang on, and sandwiches were loaded. it was definitely worth the price . We’ll order again

the driver stopped somewhere that isn't on the way but i paid for it to be delivered directly

Thank you as always read the notes and changed the order how I needed it.

A good range of fresh items is stocked, and the service is always speedy.

Yet again an item missing. Can't keep being a mistake now

the pastry was burnt and unedible

nice sandwich as always but wrong crisps again

the delivery was rubbish. let's see about the food.

Food good. Delivery on time. However missing a gingerbread man. Ordered 2 but only received one.

Very disappointing!!! Order a ham and cheese panini which is charge 5.50 on deliveroo and this is what I receive. I do understand that food costs are increasing but sell a panini whith 3/4 slice of ham and bit of cheese, Is very ridiculous and a scam!!!

i asked the driver cause i put the wrong address to come and bring it to the right address which is just down the road

The food was freezing cold and rolls didnt look cooked properly they were white so we have to warm it up. The coffee was 3/4 full and just about warm.

Item took 45 mins from order to door. Delivery time kept changing so difficult to pin down. Driver looked like they were doing a number of drops which maybe why it was changing so much. Keep in mind if ordering hot food

I've ordered through just eat twice and both times the order has been wrong which is really disappointing when you are looking forward to something and get a completely different item.

I ordered 2 Ham and Cheese Baguettes as I normally do but yesterday I got 2 Hot Ham and Melted Cheese Baguettes and they were awful and I am very disappointed in that Order I usually buy in the Shop but this time I used Just Eat but next time I will be very careful what I order as I couldn’t find anything on the menu that was similar to what I was delivered.

The driver was staring outside even tho I had told her to come in which she was refusing which I found silly because I was at work

I’ve ordered tomatoes and mozzarella pesto panini and I got chicken

Sadly all the food was cold - got told food had been picked up and arrival time. Then watched as time got extended by a further 10 minutes… Additionally the cheese and pesto panini had no pesto and was basically a wet baguette. Love Wenzels, just not through JustEat!

Yet again something was left out of the order. There was only four items!!!!

I always like Wenzel food and I hate leaving less than perfect reviews. Maybe the lady who served me was having a bad day. From the moment I walked in until I paid and collected my food, there was no hello or thank you from this person, no verbal exchange what so ever throughout. When she put my order through she was just standing there waiting for me to pay without saying anything, after that she left my food on the counter turned her back towards me. I walked out of there thinking ‘wow this is just rude’. I don’t expect you to go beyond to provide perfect customer service but this is a business and you do not want people to feel unwelcomed by this type of service

Delivery driver stopped with my food for 10mins on bells hill making the food go cold. Then was rude at the door saying it’s not his problem when I tried asking him a question then walked off. Cold food and rude delivery driver he was very odd

Really late and not what I ordered

Bacon over cooked couldn’t eat it ..I like my bacon soft this bacon was so hard I couldn’t bite it

Coffee is terrible. Sandwiches and cakes nice 👍

Missing tuna baguette as part of the meal. Have requested refund.

Everybody loves a Wenzels. I certainly do. Their sausage and bacon baguettes are legit. The actual bread is always so tasty :)

I paid for a hot chocolate and never received it

Food arrived without the drinks & breakfast wrap with wrong sauce. Rang shop and they couldn’t do anything for me

Unfortunately The Lucozade drink was missing, please can you refund this

Disappointed as received a chicken sandwich rather than the baguette that I had ordered. Sandwich was cheaper but got charged for the baguette.

by the time the food arrived it was cold.

Quick and easy collection. Food was tasty, value for money.

Food was missing from my order

Great branch, daily customer, always a solid service, can't go wrong with the Barnet branch, they always go out of their way to make sure you're happy. 10/10

Food was dry and old waste of money

A lovely blond woman (the manager?) suggested us a doughnut with jam - vegan. My vegan sister was sooooo impressed that she has regretted not buying a box to take it back to Italy aha She even tried to get it delivered to her but it's not an option! thank you for always being so kind, we need you in Barnet xxx

Got exactly what I ordered and everything tasted great. 👍

absolutely horrendous I’m sending pictures of the food it is charcoal black completely burnt not able to eat

Lovely staff meal deal is reasonably priced for what you get

Ok food but ordered coffee wasn’t even half a cup

Really enjoyed my baguette, which tasted freshly-made and was delicious. Great service too, will be ordering again.

Order 40 quids worth of food and I order alot from here and they forgot my order but instead of them sending it they told me to order it again so pay twice and I'll get a free cake, last time I ever order from these

delicious!!! friendly courier and quick delivery too! Well done!!!

I asked for 2 cheese & onion slices I only had one cheese & onion slice along with 1 vegetable slice I’m not sure why as no explanation

Amazing stuff and delicious sandwiches ❤️

Gave me the wrong bread. I wanted brown

They didn't send any sugar with my coffee. I was at a work site with a lot of people, we had coffee with now sugar pouch.

I asked for a whole loaf and they sent it sliced.

Always good wenzels don’t get your order wrong like Costa always do

horrible. Driver "lost their signal" for half an hour when it was apparently on its way. When they got their signal back, they hadn't even left the restaurant. Ordered at 7:40, it arrived at 9. Bit rubbish, service wise.

Absolutely delicious!!! from my Mum and I! Friendly courier too!

Not had a bad experience yet. Been there a dozen times and tend to get the same things. However their selection is pretty good and I always spend time looking. Staff always seem happy and helpful.

Perfect as usual! Thank you :-)

Thanks to all the team at Wenzels Barnet! I placed a LARGE buffet order to collect for a wake, the food was great and the staff were very helpful. Would highly recommend!

Hot drinks a bit cold but expected as is 10 minutes to travel

Wrong order delivered and when I contacted Wenzels they said nothing could be done about it as they were closing. Very poor customer service.

I received the completely wrong order.

Food failed to show up restaurant passed buck to just eat who promised a refund which never happened

We always come here to buy bread breakfast with our dog today I walked in one team run towards the door and told me off not to come in with a dog he really scared me . I understand dogs not being allowed in but there is a kinder way to say to the customers . You lost a customer today. I won’t be coming back

Order has not been delivered - where is it?

Delicious!! added some cheese too! friendly courier

Absolutely terrible service. Was given a chicken baguette after asking for a tuna baguette. Go back to get it swapped. One of the workers who had previously served me swapped the baguette without any issues. However another worker there asked me with full on attitude “if it was a chicken baguette why did you have a bite off the sandwich”. How am I supposed to know my tuna sandwich was a chicken sandwich and why would you ask me why I took a bite off my sandwich which I paid for and that too in such a rude and aggressive tone. Severely disappointed as this was my first time in Wenzels and it ended with a terrible experience with a rude worker. Please Wenzels educate your workers on how to treat customers after they make a mistake.

Stuff chatting ignoring customers and then really aupset because they have to do their job. Change your attitude ladys!!!!!!!!!!!!!!

food was cold and literally stuck to the packaging so i barely ate any of it

Its over Anakin. I have the high ground! BLAAAAAARRRRRRGGGGGGGGHHHHHHH

Been a few times to Wenzels Barnet and couple of the staff are the rudest . Sour faces while serving won’t get you customers coming back and the goods are very average .

'ery noice 👍 lovely bit o' fihs an chip

Lovely baguettes here, they always make it in the back when asked

Love the doughnuts here, the bread is also always fresh

Very friendly and fast service done by Patty And always the food was hot and fresh 😋

Very friendly staff, in special the manager Albertina. She's really fast on making my order eveytime.

Love Wenzel's, it's my fave place to get my veggie baguettes and cupcakes for my daughter. Patty is always so nice and kind to my little one❤️. Thank you ❤️❤️

We usually order sandwiches and they taste nice (definitely much better than Greggs!) and on occasion the sweet treats which have a nice variety of flavours. At one point they were doing a theme thing which brought in different types of sandwiches and pastries etc but they seemed to have stopped that and more variety of sandwich fillers would be nice. So regularly buy my own lunch and colleagues’ lunch from Wenzels. The pizza baguettes are well-liked so we used this branch to put through a bulk order of sandwiches and pizza for our monthly team meetings as it’s close to our office. I honestly would not bother ordering from Wenzels if it wasn’t for the manager there – Albertina. She has consistently made the whole process from start to finish so much easier and smoother. Each month I may need to change the food items but every time Albertina goes through the list with me to ensure the correct order will be made and discuss any requirements I may need. This attention to detail is why I keep using Wenzels for our meeting food. Other parts of the prep for my meeting are incredibly stressful for me but I know 100% that when I go and collect the food order, everything will be ready and organised exactly how I asked for it. On many occasions she has gone above and beyond to help with my order without me needing to ask, whether it’s providing cardboard boxes she may have in back so I can carry it all to my office or separating the food items and grouping them to help make it more presentable for my colleagues. I’ve even accidentally given her the wrong date but she was incredibly understanding about my error and continued to provide excellent customer service! Definitely will continue to use Wenzels.

Fantastic service and great food better then Gregg’s all day! My new lunch place going forward.5 Star PS Good to Go WOW 🤩 VFM

Bacon was so dry, no way it could have been chewed!! Only fit for my dog!! Very disappointed especially as their doughnuts and pastries are so good!!!

It was my first time visiting the store today. I was very impressed by the customer service I received from a lady called Feli. She kindly assisted me in choosing the right product that I would like. I would definitely recommend this place again!!!! Thank you for the amazing service. It is very refreshing to see that employees still care about their customers

Very friendly staff, especially Patty, great servise and super fast. And always fresh baguette and all other food and sandwiches. Recommending to all my friends.