Wenzel's the Bakers in Stevenage

please make sure no items are missing on orders

Don’t normally leave bad review but when your scouring hot coffee isn’t sealed properly and the entire cup spills out of a hole in the bottom of the bag when lifting out of courier bag, burning my bare feet in the process I thought I’d leave one… what a joke

No bacon on a breakfast baguette.

Used to absolutely love a Wenzels, but they've changed the bread, it's now soggy and the crust isn't crust anymore

Ordered a crunchy roll not a soft one. Gave the option to add a drink with the roll as an extra of which I did. Drink was never included and because it was an extra there is no option to get it refunded on the app.

Rather heavy handed with the salt on the tomato, cheese and pesto panini! It's not nice to have a mouthful of salt!

chicken club was dry , sausage roll was way overcooked. I ordered an iced ring donut but got a sugar one . not great seeing how expensive you are, definitely won't be ordering again.

There was issues with the order but was very well handled by the store manager and the food was great as always

lovely breakfast rolls totally enjoyed, would order again 😋

breakfast roll was missing sausage

missed crisps of order that was paid for

delivery driver was very polite and happy was a pleasure having delivery done by him

A vast improvement compared to the King's Langley branch lost star due to food just being barely warm no coffee as machine out of order

everything was fine apart from the tea, I'm not sure what the drink was but it definitely was not tea

I look forward to my Friday lunch at Wenzels, I normally have a baguette and totally enjoy it along with a drink and Belgian bun today I had a Pannine when it got to me it was cold and all crunched up I was not impressed and disappointed ☹️

was great just hot chocolate was cold

food great as always but the meal deal should have had a packet of crisps which weren't sent. no way of letting just eat know one item from a meal deal is missing.

yummie was missing very disappointed

Chicken mayo salad baguette but barely any chicken mayo in it.

Maria at this Wenzels branch was lovely, great customer service, incredibly kind and helpful, really made it seem like she was enthusiastic to serve me and my friend when we came in, highly appreciated it, thank you

Need to restore the delivery instructions field to the order page.

Love the breakfast bloomer, food is fresh and tasty.

seeded roll was a white bagette.

Food was delivered over an hour after the order was submitted.

food was so good had crunchy baguette was best every had.

love Wenzels as it has something for everyone

One orange juice only delivered I was looking forward to have an orange juice with my cornish pasty

Food as always was amazing! Great portion sizes for the price and the food itself is very tasty and filling. The biscoff cronut is definitely one to try as it is delicious and I am not a fan of hot chocolate but the way they make it has me coming back for more. Absolutely worth the price!

Never fails to impress … perfect !

Delicious meal deal recommended by the staff and definitely more convenient! I got a loyalty card and I'll definitely come back. Thank you for such a lovely service.

unfortunately our order was wrong. I ordered 2 x sausage rolls one with Bacon and one with hash browns unfortunately we received 2 with bacon.

Fantastic fresh goods , delivered on time

unfortunately the my bottle of coke was warm

poor kept delaying delivery time, food was over an hour, cold and the coffee wasnt sealed so lid was off and empty,

not happy about waiting so long, so I'm not going to order anything from wensles again and would like a full refund please

Brilliant food as always thanx

Smallest sandwich ever. Not even the size of half a usual loaf sandwich

Food was excellent and delivered early. The hot sandwich was still hot and delicious. Will definitely be ordering from here again.

Great though smallest sandwich I have seen

Only 2 baguettes out of three ordered delivered.

Was missing the late and the baguette .

Perhaps next time you could give me a cold drink in this hot weather :)

Wrong food item was delivered. Just Eat refused to help. Panini was dry and unappetising.

this is the 2nd time you didn't put the white chocolate cookie in. I left quite clear instructions on how to get to us and then spent 10 minutes on the phone trying to direct your driver to get to us. not impressed

Next to no filling in baguette cold and sandwich wasn’t even cut in half

Fantastic - just check your order is correct before excepting-

2 cokes missing from order - drop down menu to report this didn’t include drinks so had to select another item to that value for refund .Not impressed.

Food missing some was cold as well as in correct sauce

food was good as normal but delivery was seriously delayed with no updates and the GPS map kept cutting out

You didn't give me my second donut

Unfortunately the drinks got spilt (driver said sorry many times) so I had half cappuccino and wet bag with panini. These things happen but hope I can get a full refund.

All items arrived in good condition.

Nice food no effort to put together properly though, ordered a baguette with chicken and salad. Put no salad in it though -

Always good great fresh good this one has never let me down thank u

What more can I say the best bakers around thank u ☺️

Panini arrived burnt to a crisp and looked like it had been run over. Won’t be ordering from here again.

Left outside front door without knocking and kids cake was missing

took around 1hr 30mins to arrive, freezing cold food.

Changed expected delivery time by 20 minutes and then arrived without the whole order. Not the first time we've had items missing from here.

Driver actually brought it to the Reception. Far better deliver than last time. Thanks!

ordered breakfast baguettes, they sent wraps. not happy.

Breakfast Baguette £5.20 The sausage (65p extra) was tasteless and the bacon was rock-hard. Obviously left on a hotplate for far too long. Tuna Salad Baguette £5.15 It might as well have been a salad baguette, only a thin smear of tuna. Not worth it, not returning.

They delivered bacon in my food and I do not eat bacon!

Was very dry and I ordered extras eggs were over cooked. Still ok

My order never turned up I would like a refund or credit

It took 2.5 hours to arrive and was wet and cold, the delivery driver didn’t have the address

Food was late and arrived cold. We were then missing quite a few items whilst left us with disappointed kids

They delivered it to they wrong address and refused to bring it to mine. The person at the other address had to call me via the receipt and get me to collect it !!

Delivered to wrong address!! Unhappy because the bag had been opened so I don't know if the food was tampered with, it probably wasn't but I don't like thd feeling of not knowing.....hence the low scores!

Delicious food and exactly what I asked for. This will be my regular as others have sent the wrong items. I some cases no items. Wenzels are professionals and tasty. thank u!

Regular customer. Unfortunately we had 3x missing Tottenham cakes today 😢

Wrong drink given but everything else fine

upon receipt i got 2 bags, breakfast in one, tea in the other. while holding the bags the bottom of the tea one burst open, the tea had leaked, spilling it over the floor. i was not amused.

Absolutely stone cold . Disgusting not recommended

Ordered food as well as a cappuccino. All for everything to be completely cold and inedible by the time it got delivered

Cheese salad baguette missing from order

Driver was extremely rude over GPS not working properly

Panini wasn’t cooked throughly, cheese wasn’t melted at all and far too much tomatoes made it soggy.

Only been in Stevenage a short time, this is by far the best place for a breakfast roll, hot, tasty, good value,and on time.

Delivered bang on time, well packaged and hot items still hot. Nice.

More mayo with bacon. The chicken was non-exsisient.

He went and got food for his family that he had in his car and my food was cold by the time he got to me

Breakfast baguette was delish, if your hungry go for this hits the spot and was delivered super quick

Appalling service! Trying to explain to me that in a sausage baguette that costs £5. Two pieces means one sausage cut in half. For £5!!! Are you having laugh! Don’t lie to me! You messed up on a just eat order and trying to talk your way out of it. As a constant customer always ordering the same thing you can’t lie your way out of this! Especially to an ex employee too! Abismle!

The food was awful, wrong and most was not eatable! Disgusting!

Waited 2.5 hours and the order never came!!!!

Driver did not knock on the door

food good, delivery came on time

I ordered two different items and received two of the same item and I stated no egg due to allergies and they still gave me egg

Always good tasty food. If there's a substitute item they usually give you a little something extra as a sorry

When the food arrived there was an item missing

Friendly & helpful staff at Wenzels and delivery driver was also very friendly

Would leave 5 stars if we werent missing items.🙄

Firstly they delivered the wrong panini. After that, my mum ate a bloomer only after consuming it she discovered it was a day out of date. Truly disgusting

Absolute joke. Whole bag of food which undelivered. Just eat uncontactable. £30 for 2 Belgian buns, bag of crisps and 3 drinks. Just eat are corrupt. Do not use.

Food was cold & hard , I was very unimpressed with this order and will not be using this company again

Food is cold had to re heat it and now it tastes disgusting

I was served by Abi, she was really sweet and welcoming. Had a big smile on her face and was very professional. Five star service, thank you Abi X

Why have a picture off a iced ring donut but sell it as a sugar ring donut? WHAT A JOKE people are clearly going to think this is a iced ring donut!

Not good my order was missing things