Based on 1.067 opinions finded in 1 websites
Based on 1.067 opinions finded in 1 websites
Opinions
Gillian Quiambao is superb in her relationship with the coming in customers in Wagamama. She is very polite and approachable. Worth recommending. Thanks for the nice service
numer clet . 2024-08-19
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Gillian is very nice to customers.
Nanette Pilapil . 2024-08-19
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Great food as always and with exceptional service by maenanda. She was really amazing! I had to ask her name because the service was fantastic
Minu Aravi . 2024-08-14
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Friendly staff and quick service. Food was amazing. We sat outside but there was plenty of seating inside. Good menu choices. Never had a meal at Waggamammas before but will definitely return.
Tracy Giles-Benjamin . 2024-08-12
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Love the new dishes - good food always.
Linda Haden . 2024-08-04
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The food was amazing, just like the service. We sat at the window and we asked to move because it was cold they helped us instantly. The atmosphere was nice but it was a little noisy. Overall, the experience was good and I would recommend coming back.
Alexander Clifford . 2024-08-02
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I’d never been here before but they certainly didn’t disappoint. I had the grilled chicken ramen and it was 11/10. So good! The food was at our table within 10 minutes of ordering. Loved it and I will definitely be coming again.
Bobbi Collins . 2024-08-02
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Popped into Wagamama for lunch for the first time. Had the Prawn Firecracker, then the white chocolate + ginger cheesecake. Lovely meal
Calvin Gittens . 2024-08-01
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Excellent experience both in terms of food and service. Great service and hospitality by Mae!
Andrew Ivchenko . 2024-08-01
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Mae, was very attentive, provided a lovely service.
Alex Corley . 2024-07-26
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Served by Mae today who was really lovely. Polite, and efficient- good was lovely as always.
Sharon Simmonds-Burns . 2024-07-26
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Rico gave us good service. He was great and very friendly with us when ordering.
Florence . 2024-07-17
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Had a lively meal, competent and friendly staff, food was delicious
Qamar Gilani . 2024-07-15
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Delicious Vegan food, always can count on Wagas to cater to us! Mae was our server and was extremely helpful, and gave outstanding customer service. Very polite and lovely :) Will be back of course!
Rachel Bruce . 2024-07-14
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Great staff, great food. The service level was top notch. Callum instantly took our orders, went through the menu for some things we didnt understand and the food was with us in 10 mins! Nothing really to complain about and the food itself was great.
Rayaan Shaikh . 2024-07-13
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Delicious food as always. We had the edamame, chicken raymen and duck donburi again as it's all so good. All of the staff are lovely and quick to help; special shout out to the lovely Calum who was understanding, patient and helpful. Thank you for a lovely lunch!
Holly Pearson . 2024-07-08
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Came in quite early but staff were very helpful and friendly and the food came out very quickly and it tasted great!
Olli Beaney . 2024-06-30
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I went to try Wagamama foods with my wife , son and daughter in law on 27/06/2024 ,TBL 831/1, 6:56 pm. I can honestly confirmed the quality of foods was poor from my experience as Chinese Restaurants and takeaways practice accountants for the last 30 years. I am also owners of restaurants and takeaways. 1. Beef Brisket Hot Pot (£17)-The taste was too plain, beef found in my beef hot pot are surprisingly thin as paper and the soup taste like hot chili and hot water, chef should prepared the soup cooked with bones, prawn, chicken and beef, instead of just adding hot boiling water with hot chili powders. 2. The Pad Thai with Chicken and Prawn (£14.50) ordered by my wife was tasted plain, it seems like cooked by a junior cook who doesn't has good experience. 3. My son and his wife ordered Chicken Ramen (£14) and Beef Ramen (£17) tasted like using Maggie instant noodle cooked with Maggie chicken powders and hot water instead of Bone Brooth. Prices considered above average. Atmosphere and Furniture look average. Kitchen chef and staff need more training in my humble opinions. Kim Ee
Kim Kimee . 2024-06-30
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Food was good, tables feel slightly too crammed together, and the staff were nice enough
Kacper Mikowski . 2024-06-25
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Late evening food!! Waiters couldn't be more bothered!!
Konstantinos Karavidas . 2024-06-24
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Had a great experience with a young man named Alexander! Will be coming back for the great service and food!
kaidyn kiat . 2024-06-22
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One of the best wagamama I’ve been to, wonderful service and staff!! Been here multiple times and brought friends who have never been to wagamamas before and they loved it too!! The service was super fast and the food was delicious:)
Bibi Tukentegi . 2024-06-16
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Staff are very accommodating - good experience
Rambling On . 2024-06-11
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Quick, efficient, delicious, noisy. Fitted a large party in without trouble. Some great new menu items.
Adrian Jackson . 2024-06-07
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Hi Had a great meal today,food was banging...Maya served us and she was absolutely brilliant,service with a smile,thank you Maya👍🏽👍🏽👍🏽
Ajay Leal . 2024-06-07
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Sat outside, but got ignored. The staff (very friendly) got my order wrong at every possible opportunity, but the food was great in the end.
Jerry Dewing . 2024-05-25
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Chamal was our server he was lovely and attentive. Food was quick and super yummy as was my strawberry mojito!
Florence Wills . 2024-05-24
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Great food! One of my favourite restaurants, servers are lovley and helpfull. Yakiudon was beautiful and the starters were great, I recommend the sorbet, very refreshing! Everything looked, smelt and tasted great. I love that they have photos for everything on the online menu as well. Lots of food for gluten free and vegetarians, Overall highly recommend!
Jasmine B . 2024-05-24
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I had a great evening here out with a friend. They were really good with accommodating to my dietary requirements. (I’m very picky) Chamal was great and very attentive
LivCovers . 2024-05-24
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Kelly was amazing and really took care with my allergen needs. Muzi was very polite.
ciara allott . 2024-05-23
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The staff was lovely and the food was delicious. I'll visit again probably a lot of times ^_^
Deniz Akman . 2024-05-16
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Went for a Sunday meal, fresh dishes. Good service. We had catzy curry and other starters. Very nice
Julia Fernando . 2024-04-30
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I have ordered via Deliveroo and ordered Chilli squid but because of allergen reason i cannot have any chilli this is why i called the restaurant directly right after ordering to my disappointment my order came not only with chilli but with extra chilli on it. I spoke to Marie who's the manager on shift told me they cannot cater any allergen if the order came through and if the food is ready they cannot do anything. Sorry but i called not even a minute when my order been placed and got my order within half an hour the person i spoke to said he will update my order! Not apologetic at all either. really disappointed of how you train your staff dealing with a person with allergy requirements apparently its your policy not to change anything even if the customer have allergy.! If you’re a customer coming with allergy requirements do not bother coming here at all!
Dimple Victorino . 2024-04-11
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Our meal at Wagamama Stevenage was very nice, served by a lovely waiter called Imogen. Experience was 10/10.
Hannah West . 2024-04-04
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As always a nice meal & friendly floor staff
Darren Baxter . 2024-04-04
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Excellent food and service. Draughty anywhere in the area of the door whenever it opens. They take dietary restrictions very seriously although, for my health situation, it was too serious. The Gluten free menu was extremely limited and many more menu items would have been fine for my intolerance. They automatically classed me as Celiac, indeed they wrote down.
Robert Sprigge . 2024-04-03
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Stood a while at the entrance waiting for Max the manager of the Stevenage branch to stop laughing with the blond waitress who eventually came over and showed us to a table. Other people were waiting as well. Max then continued to have a laugh with 3 other staff members while we waited and looked in their direction but they just ignored us and kept on laughing out loud and having a chatty social. Really poor customer service. And kind of shocking that the manager max was the one who instigated the poor behaviour. He's meant to be running the place. Our server who actually served us the grid though was friendly. Also, they removed the vegan only menu which is very disappointing, as it was one of the reasons we loved wagamama.
I . 2024-03-11
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Gemma provided superb service during our meal.
Mann Mann . 2024-03-06
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Really good food, amazing service!
John Wolvin . 2024-03-06
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Lots on choice at leisure park but not been to wagamamas for a while so decided to head there -quiet when we got there but by time we left v busy .Food was well cooked and portion size v good .Very enjoyable.
Kate Hufton . 2024-02-25
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The experience was truly outstanding, and the customer service provided by Karol, Clarissa, and Jp was exceptional
Tricia Lane Santiago . 2024-02-25
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Excellent customer service from Karol and Clarissa. Quality food as always! Thank you Wagamama!
talya sarmientz . 2024-02-25
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The service was fantastic, we had karol and klarissa serving us. They were very polite they made our dining experience beyond expectations.
Jerisa Faye Pastor . 2024-02-25
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Staff Mostly rude and food comes out at different times for everyone on the table. Collection for food take to long,
Evridiki Cruikshank . 2024-02-25
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Loved the new menu. Good service.
Sam Patel . 2024-02-19
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Have never had a bad experience here. The food is always great and the staff are lovely.
Elena . 2024-02-19
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To sum it up - food is generally great but inconsistent. The quality changes every time I go. - service isnt terrible and wait times are short but I often have to get someones attention. - prices in my opinion are very steep for what you get - so its a luxury. Pork belly Ramen is in my opinion the best dish (on a good day)
Jordan Hazell . 2024-02-18
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As always the food is incredible but on this visit, my servers couldn't have been more helpful and attentive, making sure I was in a comfortable spot and had everything I needed. Love coming to this location for this reason.
Nicole Wheatley . 2024-02-15
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We first found Wagamama when we were in the UK in April of this year. We had an amazing meal at the one in Plymouth. The food, service, and atmosphere were excellent. It is incredibly difficult to find good value for money anywhere these days. But in the UK, aside from Fish and Chips or Pub food it is virtually impossible. We found the Wagamama in Stevenage, and it did not disappoint. We were only in the UK for 8 days this trip to attend a 90th Birthday party. We went to the restaurant twice and came away happy and satisfied both times... The food is top drawer and the service is very good. There is nothing off putting about it. This seems to be a very popular place for families too.
Gary Doel . 2024-02-07
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Excellent service thank you to Callum for being 👍
Lisa Hammond . 2024-02-03
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Like stepping into a Narnia of Noodles, once inside Wagamama the atmosphere and staff are warm and welcoming. The food is always gorgeous and they cater very well for allergy’s. Desserts are Devine.
Andy B . 2024-02-02
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Bad choice! Do not use this restaurant. The staff is very rude. I placed an order for delivery and tried to make a change to one of the dishes. The staff responded with rudeness and told me that the food was already boxed up. I called them just 5 minutes after placing the order, and overall it was a bad experience. I do not recommend using this restaurant.
Viziteu Georgian . 2024-02-01
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Ordered sticky rice with some other dishes, but the rice was hard. Other dishes were cold. Will only go there for their stir-fried noodles.
J Chew . 2024-01-30
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Really fast service nice portions and a big thank you to the best chef there HOCK !!
Ashley Mclellan . 2024-01-19
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Great place for relaxing and enjoying good food 👌
Lesley Haynes . 2024-01-16
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Food and service were quick!! Update 14.01.24. We arrived and waited at the entrance for a long time before being seated. When we sat, no one came for our orders until we had to get up and to the waiter stations to get someone to attend to use. Meal orders we not complicated but 2 meals came out wrong and had to get it changed. Additional fried egg never arrived even though we paid for. We had had enough waiting for one fried egg of £1.50 we left!
Joe Quash . 2024-01-15
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Wonderful, family friendly place. Friendly staff, accommodates all dietary needs. Extremely family friendly place. Delicious food and loved the fresh fruit juices
Priti M. . 2024-01-12
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First visit to a Wagamama and a pleasant surprise. Good variety of food choice and served quickly and hot. Would visit again.
Maurice Hennessey . 2024-01-08
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Food tastes very nice, beautifully served, nice atmosphere and beautiful well mannered staff.
Aisosa James Adah . 2024-01-02
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Was an okay meal, nothing to write home about. Although I would say the Bao Buns were tasty. Lovely staff and clean restaurant.
Claire Williamson . 2023-12-30
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This restaurant always delivers five stars in all categories every time we have visited. Clean, tidy with lovely food and drinks serviced by professional friendly helpful staff. As a family of four it’s a great place for all ages and those new to Asia focused food. Price per person is excellent value and the food is filling. Special mention for Kelly our servicer at lunchtime today for her friendly outstanding service.
Nigel n Kit Hillary . 2023-12-28
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This is a regular for us, fast clean service. Fresh, tasty Japanese food. Good variety of dishes, with clear calorie counts. Get some FREE 😱 green tea.
Sam Larsen . 2023-12-28
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The service was very relaxed and attentive. The food was freshly made and lush. Great atmosphere.
Shirl Hicks . 2023-12-23
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Always order Yasai Katsu Curry, and it's always delicious. Staff were super helpful, assistant manager Liviu went out of his way to make sure my order and food were top notch. Can't ask for better than that. One suggestion, there's no way in the online order site to request a substitution, in this case extra sweet potato instead of the aubergine. Please add!
John Tyler . 2023-12-09
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Chanelle was a lovely and friendly server
Tami Banjoko . 2023-12-09
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Gemma was an amazing server and Shaun had the best customer service out there I can’t lie it made my whole meal feel better
kajus serovas . 2023-11-21
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I had my dinner at Wagamama on 17th, 18th & 19th October. All the staffs were great in serving food / helping find appropriate vegetarian food. KIANA was really great, helpful, respectful and kind. Lovely staff to have for diners convenience. She helped me finding right food. I ordered more than I would have in normal circumstances. Put 4 for atmosphere as most of the evening it is overcrowded and you can hear some of the staffs are throwing dishes for cleaning, if sitting next to toilets / cooking area.
Chitta Jena . 2023-11-19
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Amazing food as always ... But most importantly when we walked in we were warmly greeted by our server Kiana. She was kind and helpful throughout our evening making sure we had an amazing night. I would recommend wagama to anyone who's taste buds love some flavour. I visited on a week day so there was no wait at all but be careful as on a weekend there will normally be a 20-40 minute wait. Overall I would definitely visit again as it's one of the best restaurants in Stevenage.
Charlie oliver . 2023-11-13
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If you like Wagas then this is a great one. Swift service and good ramen
Simon Wilcock . 2023-11-09
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Food is different, a variety of Asian cuisine, really enjoyed my dish. Only negative, had to scan to pay.
John Bull . 2023-11-04
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I think some of the menu items are overpriced for the quality. Generally the main was the best, I got the veg gyoza ramen, gutted they no longer do the cod or prawn ramen. The starter was okay, chilli squid, I don't think it was particularly well cooked and it came out warm, but the dipping sauce was nice. The dessert was sadly the most disappointing I've had in any restaurant, I don't often do desserts but this one sounded really good on the menu. The "chouxnut". It was like one of those cream chouxbuns that end up in the reduced section at Asda. It tasted chemically, it was very clearly not fresh, and it was very small. I resented spending £7 on something similar to a £1 reduced item at Asda.
Nieves Guijarro . 2023-11-04
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Didn't feel like the place was particularly well cleaned with dirty floors and table. Food not usual standard and ramen very disappointing.
David Beecham . 2023-11-01
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Me and my girlfriend came to try the new vegan menu and it was amazing! Food was a 10/10 and the customer service was great not only did the food come very quickly but everyone was very friendly and polite. Our server Kiana was especially lovely, really helpful and made the experience even better!
Ashley Gardiner . 2023-10-18
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Had the most pleasant experience and a lovely pad Thai. The service from Tuoyo was excellent, the food was quick and very tasty. Thanks!
Nicole Hazell . 2023-10-17
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Staff friendly, service was quick, didn't have to wait long for the food (at the time, about 12pm, not full). Nice atmosphere and toilets clean.
Colin Lam . 2023-10-16
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Never had a meal arrive so fast. Super friendly staff and although they were out of a few items the food we had more than made up for it. P.s. channell gets waitress of the month award IMHO, 5* service! 👌
Andy . 2023-10-16
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when at Wagamamas on Friday evening. the group i was with had a great experience. this was due to our great waiter Tuoyo. He ensured we had everything we needed throughout our meal and continued to wait on us with a happy go lucky personality and a smile. This service really made our meal a fantastic experience, due to the great hosting we received from Tuoyo. We will be returning to Wagamumas in the near future, in hope that Tuoyo serves us agin. Tuoyo, if you see this i would like to personally thank you! DONT STOP DOING WHAT YOUR DOING!!
Marie Tebbutt . 2023-10-13
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During my visit I was welcomed by a very friendly waiter I believe his name was Tuoyo. Tuoyo was a very outgoing and professional employee, who made sure our table was provided with everything we needed. I will definitely be returning to this branch as our experience was out of this world. It’s not very often you get waiters who create such a warm and unique atmosphere these days. Thank you Tuoyo!
Denzil Bryan . 2023-10-13
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Our waiter Tuoyo at Wagamamas was great! Quick service and a happy friendly manner, and did all he can to meet our needs. He was very professional, we will definitely be back.
Beth Peat . 2023-10-13
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Fairly large and clean Wagamama's restaurant in the middle of a leisure park. We visited on a Sunday afternoon (at about 1pm), and didn't have to wait at all (you can't book at Wagama's). The serving staff were very friendly and efficient, and the food was very nice. A good range of vegetarian/vegan options. Overall a good experience. _Update Oct 2023_ A slightly more disappointing experience tonight. Had to wait ages to be seated (despite the place only being half full) and then food took a long time to come. I was advised to order some noodles to go with a soup dish - the noodles turned up within about 2 mins and the rest of the dish about 20 minutes later, by which time the noodles were cold. I then ordered a drink which took about 25 mins to arrive - we could see it on the bar, but the staff were all just stood around chatting. Food still nice but service was nowhere near as good as on previous visits.
Tom Whalley . 2023-10-12
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Love this place, food is so amazing.
Marie Mamtora . 2023-10-09
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Had a lovely birthday meal here!
Hannah Swinden . 2023-10-07
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Great service and an excellent meal
Che Coxshall . 2023-10-05
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Really enjoyed our meal here. Good food and excellent service.
Ian D . 2023-09-30
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Server Tuoyo was lovely to deal with and made our meal , props to the manager too. Super sweet and made our meal 💪🏻
Vikkie Learson . 2023-09-21
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Food was great, and I was served by Kiana, who was so lovely and welcoming! Overall a very calming place with great service.
Susana Domene . 2023-09-18
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Great menu lots of choice....staff very friendly and helpful..service was good and quick..lovely experience
Shirley Sandford . 2023-09-17
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Great food and friendly staff, big thanks to our server Kiana!
Samuel Robinson . 2023-09-17
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Had a lovely date night this evening the atmosphere was electric the service was Impeccable such lovely staff especially our server who was a lovely lady called Gemma so attentive and kind and did such an amazing job she made our night this is our third time of coming to Stevenage Wagamama and it never disaappoints our food was fast and fresh and so tasty and the drinks were amazing definitely recommend to anyone
James Penwright . 2023-09-16
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A great Wagamama in a great location. Been coming here weekly for some time. Staff are always really friendly and welcoming, dishes come out fast, and the atmosphere is nice.
Jade C (Jadeish) . 2023-09-07
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We go to Wagamama a lot, we also go to Wagamama Stevenage a lot. As we bring our team and family numerous times we have probably spent north of £3K life time spend. After a long drive back from Devon decided to stop in. Same waiter that forgets children’s menu and crayons forgot again. The door is left open where new customers come in and restaurant cold in areas near door. When my wife’s food came it only tasted of burnt! When I said I don’t care if it’s taken off the bill I just want a different dish we were given a new menu and no one came back 20 minutes later we complained paid our bill and left. Epic Failure. New team no leaders.
Mike Garcia . 2023-09-01
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The food quality seems to be deteriorating a bit at this branch. We could hardly cut our steaks on our steak soba because they were so tough. After we were seated, we were only visited by the servers delivering our food. Noone came to check on us and noone came to clear our plates away so we ended up posting our feedback directly with Wagamamas website. It wasn't a particularly busy day. Such a shame as it's one of our favourite places to eat.
B G . 2023-08-30
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Excellent as always! Quick service, great food and not too expensive.
Scott B . 2023-08-29
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Me and my daughter went here randomly the other night as a treat. Being autistic I found it a little difficult and overwhelming with the noise of the restaurant. It seems to carry an echo although it was lovely lighting and very well thought out to make you feel like you were not so close to people. The service we received was the best I have had in a while, they were calm, kind and very attentive. I thought it seemed a little overpriced personally for what it was. The rice dish I had was quite spicy which was fine although it would have been better if I was informed via the menu. It would have been less of a shock 🫨 The bao buns were yummy 😋 although have shrunk 🤔🙈 They did not know I was Neurodiverse so it was nice to see they were just generally helpful and kind staff.
Suzie . 2023-08-29
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An amazing restaurant all round. Food is amazing with perfect portion sizes especially good for the price. The atmosphere is great a reason for this being is the decoration.
MIMMICKJIMMY 123 . 2023-08-21
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Wagamama's is our go to eat out and Stevenage location was great. They had a good choice of vegetarian/Vegan.
Steven Mathews . 2023-08-21
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Good food and nice staff, big ups Maya for serving me and mum, give her a promotion lol
okapean . 2023-08-21
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The food was lovely as always but what really made the visit amazing was our waitress. Her name was ash or Ashley not too sure but she went above and beyond with our kids to make sure they had the best time even teaching them how to use chopsticks. They loved it. She is an asset
Ashley Goodwin . 2023-08-17
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Fantastic customer service, especially from the lovely waitress shley, I would most definitely recommend 😋👍
Tan Mughal . 2023-08-16
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Our waiter Karol had the most welcoming smile and provided great service. He explained how to order and pay and made me and my family feel very comfortable.
Pali Shrestha . 2023-08-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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