Wendy's in Reading

I love Wendy's I actually love Wendy's so much I love them. Service is always outstanding, food is always fresh! What more could you want?!?!

My son ordered a hot chocolate with his food- all he got was hot water with a whiff of chocolate- not going back again as they cheat

Best breakfast in town, fast service and the food fresh and very tasty. Thank you Maria for recommending the breakfast baconator

Lunch at Wendy’s was very good, the food was fresh, juicy and the serving was very fast. Definitely I will come back. A place you should try at least once. ❤️❤️

The place was very noisy, some sets of people talking or maybe in an argument and the staff were just looking and smiling at them. Tables were empty but they were dirty. We eventually cleaned a table at the rare, going into the toilet to wash dirty hands, water was not flowing, toilet was blocked. Ended up going to M&S to get hands washed. I was scared of even eating the food cause I wondered what kind of environment it will prepared. Not sure I'll visit there again, it used to be a nice spot for me.

Really disappointed with the chicken wrap which was really overcooked and dry. I ended up leaving it.

Like the food, more expensive than expected

Used to love this place but what i love even more than wendys is when my burger is actually cooked properly. I don't expect to bite into my burger to find its pink in the middle. Happened 3 times in a row so I've stopped ordering. Absolute joke.

One of the burgers and large fries were missing from my order I’ve tried to call the delivery driver back 11 times with no answer.

Nice place with some different options as well as tried and trusted options on the menu. Better than most of the usual places one goes for this kind of food and competitively priced

Clean and spacious shop, located corner of the street near the station. Order via self service screen, quite a lot of options jacket potato fried burgers chicken. Wait for 5 minutes for the order.

Best cheeseburger 🍔 in Reading.

We stayed at the Malmaison Hotel, Station Road, Reading over the weekend and thankfully this delightful place is virtually opposite, less than one minute walk. We got back to our room after a fantastic night out for my partners birthday in the early hours of Sunday morning, we were both quite hungry so decided to venture out to see what we could find. And what a find, less than a minutes walk on the opposite side of the road we stumbled into Wendy’s. We both went for the Baconator with fries, which in all honesty, was the best burger and fries we’ve had in a long time, it blows the other well known burger fast food places to pieces and is worth the extra couple of quid. The food was served very quickly, freshly cooked and stayed hot until we got back to our room, thanks to the burgers being wrapped in their very own little foil lined blankets to keep them as hot as when they were cooked, why other venues don’t use these wrappers is beyond me. The fries were spot on, cooked to perfection, and the burger was just divine, one of the best I’ve had, and I’ve had quite a few (during my almost 50 years on this planet) from very reputable restaurants. The restaurant was clean, service was incredibly fast and the security guards in the venue were polite and friendly as were the staff. At nearly 2am in the morning you couldn’t have asked for better service or food! Definitely skip the other well known burger place around the corner, they even had a queue to get in, why, I have no idea? when you get served substandard lukewarm warm food served with cardboard fries, Wendy’s beats this place hands down. No queues, straight to the order point and food in our hands in a little over 5 minutes. The only downside is that we don’t have one anywhere near us in Devon 😢

I tried the Baconator combo with 4 spicy chicken nuggets, it came up to a total of £13.18 which is quite expensive. It is quite easy to spend atleast £10 because everything is quite expensive. The service is quick and it is simple ordering on the self service machines, it's good that you can remove or add additional items to your food such as burgers. In burgers you can easily remove the cheese, mayo, ketchup etc. You can even remove the buns and even replace it with lettuce. Spicy chicken nuggets were good but didn't really have much spice, they are definitely more expensive than other locations. The burger was good perhaps with a lot of fast food restaurants they probably have food like bacon frozen then heated up and cooked when required. If you are a big fan of bacon you could be disappointed. Baconator burger is still a nice burger that I would be happy to recommend if you can justify the cost. Chips are well done with no complaints. A drink can be added for free in the combo meal. There isn't much room to sit down and eat. It's best to take away when it is busy. It's a good fast food location that has good food but it is quite expensive for a fast food restaurant.

Great burgers tasty juicy and decent chips. When I went only few drink choices available and very grumpy typical fast food don't want to be here entitled children serving but would go again though not cheap.

First time at a Wendy's. Really good food (for a fast food joint) and it was clean and tidy The staff were friendly. A good alternative to other burger places, slightly dearer but slightly better too

Vine aquí para comer mientras estaba en un día familiar, para hacer algunas compras. Quería tener la experiencia de sentarse y comerlo como comida. Wendy’s era La experiencia fue increíble. El restaurante no estaba ocupado y era muy tranquilo, nuestra comida no tardó mucho en salir. La estación de bebidas se limpió hasta el punto de que no se podría pensar que nadie lo ha utilizado. De hecho, todo el restaurante en sí estaba limpio. La comida era un poco cara, pero en comparación con un lugar de comida rápida hoy en día definitivamente vale la pena. Realmente recomiendo! 9 / 10

The quantity is not fair, I'm not gonna order from this place anymore

Wendy's opens very early at 7 a.m. and closes at 2 a.m. If you're looking for a breakfast burger muffin, this place is highly recommended. #TravellingAsACouple

Los más jóvenes se intoxicaron y pasaron la mitad de la noche y la mañana vomitando. Salió carne cruda en los enfermos... Siento ser tan gráfica. El chocolate caliente era acuoso e insípido. La comida era pobre. ¿Cómo puede esto tener una calificación de higiene de 5 estrellas de la agencia de estándares alimentarios?

awful service, staff had no idea what was going on and after 5 minutes of explaining what i wanted they still got my order wrong

completely cold and a small box of chips that was ment to be large.

Friendly and helpful staff. The onion cheese burger is great, we like it.

Chilli and burgers were perfect and delivery guy was really friendly

El personal era muy servicial y amable. La comida estaba caliente y sabrosa, al igual que el café. Mejores papas fritas que cualquier otro punto de comida rápida, ¿se pregunta cuál es su secreto? Restaurante y aseos muy limpios y claros. Pregunta... ¿Por qué solo un punto de venta en Reading, creo que te estás perdiendo un truco! Esta tienda siempre es mi destino de almuerzo cuando estoy en Reading. Gracias al gran personal. John.

Chilli potato is filling and delicious

Restaurant took ages, food barely warm, very bland, small portion size. Waste of time and money.

Waited an hour for delivery, it turned up cold and some of it was missing, I rate Wendy's about the same as Mc Donald's and they are pants as well

2024-11-25 I have not yet had any response from Wendy’s about the standard of the Coke from the machines. Wendy’s would you care to comment? 2023-06-30 The Coke machine produces drinks that are so watered-down that you might as well be drinking water. I mentioned it to the manager. She offered me alternative drinks but said she could not do anything about the drinks machines. I have sent messages to Wendy's head office. Until I get satisfaction on the drinks machines, my review remains at one star

Order arrived with drinks/sides as small/medium instead of large, burger ordered without mayonnaise (due to allergies) arrived completely full of it.

Stopped off between jobs as just had to see if it was like i remembered and sadly not. highly priced and not all that. friendly staff would have helped

Only two toilets and one was out of service and the other was occupied for 30+ minutes by a non customer, then a queue of non customers who went in there too That needs sorting out None of the power sockets work Maria was excellent and fast service Food wasn't as good as before and a lot more expensive. The avocado was generous but expensive

I lived in Reading for 5 months and loved eating especially at this Wendy's, the food was always fresh and the service was top notch, especially from the manager Maria. Good Times and Good Memories

Was in town to see a show at the concert hall and wanted something quick, so popped into Wendys. The burger was well made and the chips were very good. The drinks selection was decent so will definitely be making a return to explore more of the menu

Disgusting. A small amount of melted cheese that looks like it’s been puked on.

Very different experience for me....but I was saved by a young helpful floor worker who worked the order machine for me and kept my cost down .. tasty meal I will use again 🥳🔥

Great quality fast food a little pricey but worth it

Just went into buy burger very nice well prepared and polite staff members

The order console is a nightmare to use, continually offering additional items, and then having completed the order inputs the option selections aren’t even correctly displayed! Music way too loud. Burgers average.

Best takeaway food I've had in a long time, great value for money good delivery time, definitely order again.

There was a pride flag outside which ruined the vibe

Very over rated. Food comes fast and cold. Don’t waste your time

They've changed the very nice self service drinks machines to rubbish ones. All soda no flavour.

First tried Wendy's in the States. Exactly what I remembered fantastic taste prices, ok, great service my kids always scream for Wendy's when we go to Reading. Just wish there was one in Bristol

Just stopped by, ordered a baconator. More pricey than common competitors but worth every bite. The cheese, bacon all had great flavour as opposed to most fast food services and the burger itself was incredible, well seasoned and meaty. On a side note, service was fast and staff polite. Experience ,exceeded expectations

Tanna was wonderful letting me and my friends know that some bits may take longer than usual and was very nice

Order took long time to dispatch for delivery, food was colder than normal

Overall, ok. The food was a lot worse than it has been before at other locations which is disappointing. Burger was overly dissapointing and the chicken nuggets were chewwy. The staff were polite, considerate, quick and efficient at preparing the food and made the experience better. The vibe was alright.

We ordered three burgers at Wendy's, and unfortunately, all of them were tasteless. One of the burgers was undercooked, but when we pointed it out, the staff member insisted it was cooked and, in a moody tone, said, 'I’ll ask them to do another,' without any apology. The replacement was fine, but the lack of courtesy and the unpleasant smell in the place added to a disappointing experience. It was also extremely pricey for what we received. We also uded their water machines but the water was absolutely warm. We expected better quality and service and will not be returning. Myself and the people I went with are absolutely fuming with the experience.

Wendys has got to be one of my favourite us chains in the UK! Bought my other half here for lunch, had the baconator which was insane and she had the ceaser salad (she said its the best she's had) highly recommend

Average. Very expensive for what you get

Tbh, we have only opted for Chicken burgers at Wendy's and if this was the choice, I would rather go to Popeye down the aisle.

Great experience , excellent French onion burger, thank you Maria for your time and recommendations

Thank you Maria for yesterday experience

Food. Exquisite. Immaculate even. Service? Even better. Gonna come here again and I will sure as hell drag my mates along

Delivery was fine, its the food itself was kinda cold and i dont think 2 items should cost £10, especially when the wrap can be eaten in like 3 bites.

It's been a really long time since ate at Wendy’s, but as we passed through Reading, we thought a meal would be nice. We both ordered the vegetarian bean burger. As someone else has mentioned, there are no distinctions marking special orders and as I ordered his as it comes and mine without mayo, I had to open them both to determine which was which. Not a big deal, but it would be easy to put a “special order” sticker or a mark on the wrapping to show it’s different. With it, I ordered cheese fries and a chocolate frosty. The cheese fries were meant to come with a cheese sauce on it, but when it came out it had cheese sauce and some really plasticky cheese shreds on top - cold. I can’t imagine anyone would want to eat unmelted cheese shreds on top of cheese fries. It was remade without the cold cheese on top and it was nice, but had that been delivered to me at home for example, it would have been binned with that cold cheese on it, and I would have been very displeased. One of the two water/ice machines was out of order, but at least they had a back up. All toilets were out of order when we went in, and it seems like this has been a long term issue as the tray and rubbish was returned in front of the door to at least one of the toilets. This is not great for customers. Also, what are the employees expected to do if they require a toilet? We had a decent meal in the end, but at just under £10 each, we would have expected a bit more to be in order and working.

I love Wendy’s and it has always been my favorite place, you can never go wrong with Dave single 😍😍

I have been in contact, well tried to be in contact, with Wendy's In Reading since 19th August. I then emailed again 27th August and only a few days ago was I emailed about a refund. All gone quiet now and no reply everyday. Burger was pink and we didn't eat our food, had enjoyed this place before but this experience has left a horrible taste for us not to come back. I still don't have a refund or someone actually trying to help, nearly two months after first contact. I wrote in my emails I would not leave a review if I got a reply but I didn't. Be careful with the food here and check before you leave so you don't get food poisoning from undercooked meat. The chicken nuggets were poorly cooked too.

Visited yesterday awful service also food was shockingly bad.

Had a spicy chicken and a cheese fries, 10/10

The food is so good! It was way better than I expected. Went there a couple days ago. There was staff from Hong Kong, and she was so helpful! My family is not good in English and didn't expect she could speak Cantonese. So helpful, thank you Heiman.

Lovely polite staff and the food was nice as well

Have I been in many places (to eat)? Yes! Have I been into a nicer place? No!

⭐⭐⭐⭐⭐ I had an amazing experience at Wendy’s in Reading! 🌟🌟🌟🌟🌟 The food was delicious and freshly prepared – the classic Baconator was juicy and perfectly cooked, and the fries were crispy and hot. The Frosty was a delightful treat as always! 🍔🥗🍟🍗🥓🍦 The staff (Delia, Patrycja, Maria, Sophie, Nicole, etc) were super friendly and efficient, ensuring we got our food quickly even during busy hours.🤩🤩🤩🤩🤩 The restaurant was clean, modern, and had a great atmosphere. Overall, an outstanding fast food experience that I’ll definitely be returning to. Highly recommend!👍🤗🌼

Great experience, tasty food and helpful staff. My son loves it there! We tried dine in and delivery as well, highly recommended!

we didn’t get any of the food we ordered, some random jacket potato even tho we spent £26

Very nice and fast service ! Def. Will be back!

My friends and i had a great experience.All the food was delicious for a reasonable price and the place was hygenic with a pleasant atmosphere. I love your staff, very nice and welcoming. Special thanks to Maria. Definitely gonna visit again.

The experience at Wendy’s in Reading was amazing! Fresh food, generous portions and the order came out fast. The staff was friendly and attended to us immediately. Special thanks to Maria. The experience was better with the support of the staff members. We will definitely come back.

Great service from Patrycja, fresh food and quick service

Hot tasty food. And Maria was nice and friendly, served as well.

They sent the wrong item. Tried contacting the restaurant but to no avail.

Had a great experience at Wendy's. The service was fast, the staff was friendly, and the food was fresh and tasty. Perfect spot for a quick and delicious meal. Highly recommend! Specially thanks to Tanny and Jenson.

Amazing staff, very friendly service.

Good price, and Tanna gave excellent customer service on the tills

Fast preparation, good resemblance with the pictures, burger was a little bit salty.

Foods always delicious from here but I’ve just come for a small potato today and I just felt I needed to give a compliment to the man who served me I don’t know his name he was of Indian descent , the receipt says Joe but he might be using someone else’s account. He was ever so lovely and helpful. Brightened up my day after being served terribly somewhere else

Lovely food and great service. They do my favourite - cheesy chips, which does not seem to be offered at other fast food chains.

Ellos hacen comida encantadora y proporcionan un gran servicio aquí. Vengo aquí principalmente por las patatas fritas, que no parecen ser ofrecidas en otras cadenas de comida rápida.

Wendy's make perfect tasty burgers

Very decent food for the price. Best burger around besides five guys

Alright, not bad, definitely expensive for what it is. Personally I think Jollibees burgers are better.

Fantastic food at a fair price. Staff were really helpful, with Max offering great services. Would recommend

Excellent food and a very clean restaurant, including the toilet. Shout out to max for resolving an issue I had with my order.

Quick service and delicious food

Great service from Tanna , excellent food

Great service from Tanna. i 100% recommend !

My experience at Wendy's in Reading was generally very good, though there were a few areas that could be improved. ✅Pros: Delicious burgers! The fries and the bacon & cheese potatoes are also top-notch. The Flat White coffee is excellent and definitely worth trying. The ice cream is delightful, not overly sweet. Overall, there are no complaints about the food. The place is always kept clean and tidy, with no unpleasant smells, and the staff is very polite. Special thanks to the cleaner who was polite and competent. ❌Cons: The interior is quite simple, and the furniture has become worn over time. Regarding the food: my daughters ordered one burger without mayonnaise and another without pickles. When the order arrived, it was difficult to tell which burger was which, and whose fries were whose. It would be helpful if the food with modifications was clearly marked to avoid confusion. 🔶Overall impression: Wendy's in Reading offers a tasty and satisfying dining experience, with a few minor issues that could be addressed to improve customer satisfaction. Nonetheless, it's a great place for a casual meal with good service.

Amazing service food was delicious

Mi experiencia en Wendy's en Reading fue generalmente muy buena, aunque había algunas áreas que se podían mejorar. ✅Pros: Deliciosas hamburguesas! Las patatas fritas y las patatas con tocino y queso también son de primera categoría. El café Flat White es excelente y definitivamente vale la pena probar. El helado es delicioso, no demasiado dulce. En general, no hay quejas sobre la comida. El lugar siempre se mantiene limpio y ordenado, sin olores desagradables, y el personal es muy educado. Especial agradecimiento a la limpiadora que fue educada y competente. Desventajas: El interior es bastante simple, y los muebles se han desgastado con el tiempo. Respecto a la comida: mis hijas pidieron una hamburguesa sin mayonesa y otra sin pepinillos. Cuando llegó el pedido, era difícil saber qué hamburguesa era cuál y de quién eran las papas fritas. Sería útil que el alimento con modificaciones estuviera claramente marcado para evitar confusiones. 🔶Impresión general: Wendy's en Reading ofrece una experiencia gastronómica sabrosa y satisfactoria, con algunos problemas menores que podrían abordarse para mejorar la satisfacción del cliente. Sin embargo, es un gran lugar para una comida casual con buen servicio.

Quick service, kind staff (I was served by Maria) that made sure I didn’t get a tomato in my burger (health reason) with no judgement and smile instead ;) Avocado chicken slays!

Amazing breakfast. Great service by Maria.

I recently visited Wendy’s and had a fantastic experience. The moment I walked in, I was greeted with a warm smile, and the service throughout my visit was top-notch. I was particularly impressed with Tana, the assistant manager, who went out of her way to make sure everything was perfect. She was incredibly attentive and genuinely cared about my experience. The entire staff at this location was very nice and friendly, which made my visit even more enjoyable. It’s not often you come across such a dedicated and pleasant team in a fast-food restaurant. The restaurant was clean, the atmosphere was welcoming, and the food was fresh and delicious. I ordered the Baconator, and it was cooked to perfection—juicy, flavorful, and exactly how I wanted it. The fries were hot and crispy, and there was a great selection of drinks to choose from. Overall, I am very happy with my visit to Wendy’s. The excellent customer service, led by Tana and the rest of the wonderful staff, made all the difference. I will definitely be returning and recommend this Wendy’s to anyone looking for a great meal and a positive dining experience! Abdul ARK

amelia is great so lovley brilliant service very quick and efficient very good very yummy. She should get a raise

great munchies, very good food and very yum

GREAT WENDYS LOVE LIFE LOVE CHICKEN SHOUT MAN FOR BURGERS 🍔 EATING YUM YES

Made to order fast food. Way better than the MD or BK

El personal de lovley y el lugar limpio yo y mis amigos tuvimos un tiempo encantador aquí en Wests leyendo e incluso recibieron comida gratis de los miembros del personal

I thank the employee Tanna Assistant Manager