Burger King in Reading

Called in for a quick bite and have to be honest it was okay. I am a Burger King fan but I haven’t had one in a while, both the wife and I were underwhelmed. Will try another Burger King as maybe it was an off day for them and hope that my liking BK can be restored.

I’ve always been more of a McDonald's person, occasionally opting for Wendy’s or Tim Hortons. A friend mentioned that Burger King was offering free Whoppers with an app download, and sure enough, we saw a sign on the door confirming the promotion. After struggling with Burger King's touch screens for a while, we finally went to the counter to ask about the deal—only to be laughed at and told we were a couple of minutes too late. I've never experienced such poor customer service at a fast-food restaurant. As a result, we immediately deleted the app and won’t be returning to Burger King unless this is made right.

Very good customer service nice and polite

Enjoyed my vegan royal, staff are friendly

I was happy with the new pepper loaded fries, especially when eating with the peppercorn Angus The cleanliness was not an issue in store

Great sevice from staff and managers

Lovely food, friendly staff and seats available.

Good food and excellent customer service

Enjoyed my vegan royal with nice friendly staff

Only let down was that we tried two different tables and they both had a strong smell of a bacteria ridden cloth. Food and staff were nice though.

Standard burger king. Get what you like and enjoy

If you are happy waiting 20 minutes for barely warm food this is the place for you. Last time here I tried a chicken burger, I cannot recommend as it was not cooked through.

Lovely staffs and fresh environment to have a lunch with family,hope to see you again.

I liked the service and food was served fast and the restaurant area was clean.

It is very good, they shouldn't change the burger's taste anymore.

Had an amazing experience at Burger Team, Reading Gateway! The entire staff was incredibly friendly, helpful, and welcoming, making the visit even more enjoyable. Their customer service was top-notch, ensuring a great dining experience from start to finish. A huge thanks to the entire team for their excellent service—I’ll definitely be coming back!

What truly sets Burger King apart is the consistently friendly service. Whether I’m grabbing a quick lunch or a late-night snack via the speedy drive-thru, the team always serves up smiles with my order. Plus, the restaurants are clean, bright, and inviting—ideal for family meals or solo treat-yourself moments. Burger King delivers on every front—flavor, variety, service, and affordability. Next time hunger strikes, answer the call of the crown. Your taste buds will thank you! 🌟👑 #WhopperWonder #BurgerKingRocks

Always a fast drive in service and hot food

Ordered food at 6:15pm did not arrive until 7:26pm and was cold

Very clean resturant and food was very good as well!

2hrs to deliver. Food might as well have still be frozen. Not edible.

Food was cold it was also the wrong order not impressed at all

Order arrived 30minutes late, spent 20minutes on the phone to the delivery driver. Food arrived cold and unpleasant. Very dissatisfied

Good environment and fresh meal

Friendly person delivered the food

I love the ambience and cleanliness of the restaurant and also the friendly staff of the restaurant.

Peaceful environment and fresh meals.

Whopper burger is Timeless and ever tasty

Absolutely love it!!! Driver was so nice and easy to talk to and love the food still warm

Nice and delicious wagyu burger

I was quite inpressed with how my wagyu burger tasted and how hot the food still was after it arrived on my door step

Great app offers and helpful staff

Order didn’t arrive, seen the delivery driver go to a different address. This has happened twice really not happy!

This £70+ order wasn't delivered at all! Now got to wait a refund from JustEat whilst also having to pay another company to actually provide food for my family. Absolutely shocking service!

Paid over £18 for XL bacon double cheese meal & chicken fries. The chicken fries were so hard, they must have been cooked yesterday. No ice in the drink and charge extra for mayo? Poor quality for the price..

Very nice place and quick service

Chips were not cooked and no reply from photo evidence a week later

I was very happy with the speed of service and how hot the food was..I liked the chilli bites and loaded fries. Highly recommend this place.

Served quickly but that was the only good point Only live 2min drive away but had to microwave meals when got home £45 for 3 lukewarm burgers , lukewarm fries / onion rings & chicken nuggets Large vanilla milkshake was a quarter full cup of Mr whippy ice cream I had to eat it with a spoon Wouldn't bother again , very disappointed

My order was not delivered, payment has been taken and no one has acknowledged that this is unacceptable

Driver had food for almost half an hour before delivering it as he went to collect more orders and delivered them before delivering my order that he already had in his car

Good service and good food at one place.

It's always the best place to grab a bite. Lovely people are always cheerful.

Clean store and hot food.I have never seen a cleaner fastfood store than this

awful over an hour and a half from ordering, all food cold and delivery bag open

delivered by pushbike absolutely stone cold when it arrived very unhappy

Lovely atmosphere and fast service

Fresh atmosphere and friendly staffs.

Wonderful food and amazing, Quick service….. Nice place to hangout with friends and family.

Service was good and the food was Hot and fresh

our food was cold again and the driver was all over the place as I watched him on the site I won't order again

Completely wrong order!! Maybe you should check the order and order number before handing it to the driver

Very quick and efficient service

food never turned up so ordered from elsewhere

Speed of service Haullomi fries are good….

What can you say. No major improvements. Staff don't want to be there . Food is cold ( tepid) Overpriced junk food badly cooked and held for too long .

Missing all the chips from my order

Food is served hot and fresh, great team work, will be visiting again.

Chimichurri loaded fries and whopper where fresh and staff was friendly I was very happy with the halloumi fries and recomend eating it with sweet chilli I am happy with the speed of my order and recommend this place

Ordered two chicken royal and 6 onion rings at 18:53 but got delivered at 20:15! It’s about 15 to 20 mins far from my address. When the driver left BK the map showed going on completely opposite direction before reaching my address. Terrible!

Burger was burnt and the chips and onion rings cold wont order again

Not happy with getting warm drinks don’t charge us delivery service and then your driver doesn’t even knock on the door just leaves the food outside and then my drinks are warmer than a bath the least you can do is have the drinks in a fridge

Broken coke machine. Sarcastic staff. Onions and food on the floor.

Last week i went to Burger king all staffs were friendly .Nice food quick service and restaurant was neat and clean .. I would like to thanks Prakiti for her wonderful hospitality and respect to cutomers .. Thank you 😃😃

A great location, pleasant and helpful staff and excellent food and drinks. The service was really fast and super quality too!

Nice ambience and good place to hangout while shopping around for groceries. Best is that its a drive through and time saved while shopping.

Have been enjoying the food here while shopping. Great Service.

Great quality of food, excellent service and pleasant atmosphere.

Excellent service , great quality of food and nice ambiance. Overall great experience.

Nice and clean restaurant with good and polite staff…served hot and fresh food👍👍👍

Meal was cold but happy with rest

Great food with hot and fresh, friendly staff with nice atmosphere.will definitely visit again

Foof was late and cold. Someone had spilt a drink over the bag, and food was covered with a liquid. The bag was ripped and the items were falling out of the bag.

Lovely staff who are polite and helpful. The food is served fresh and hot. You can sit in or drive through, it’s just as fast. Ample free parking with a children’s menu too.

Delivery was great . food was hot . Delivery driver very polite . would 💯 use again

Food was fine, restaurant forgot to give the delivery driver the drinks so those were missing.

Freeing cold and missing items.

Burger missing part of the bun, they’ve underfilled the fries boxes, food arrived cold and overall a terrible mess

Oder arrived hot and complete, the halloumi burgers were really really nice so woudk definitely recommend

Good food , friendly staff, fast service

Quick service, had very yummy and hot burgers good place to visit again

Good place to have a dinner, the staff is very polite and welcoming.

I was very happy with the speed of service and how hot the food was I liked the loaded fries and recommend this place

Good customer service and quickly delivered

So first time I had used this burger great freindly staff and the double whooper was lovely and hot and was delicious. For sure the best Burger King in Berkshire

The menu offers a wide variety of options , and everything we tried was delicious.The service was superb.I strongly suggest it to anyone looking for a great dinning experience in a restaurant.

Good place to hangout with friends and enjoy

The staffs were polite and lovely. The food was served quick and was served hot!

Good service and quality jly served

I was happy with new caesar angus taste and the new caesar fries I recomend coming because the place is clean and has lots of free space to eat

I had a good experience in that shop

Freshly made food served here ,I enjoyed my lunch with family!!!

Everything was very good and nice

Ordered large meals and got basically no fries in the order bare minimum yet charging same price

not delivered unbelievable the man rang and didn't deliver not happy at all

Fast and fresh food served here all time!!! We love going here with my family and friends!!!

It was amazing experience because of ambiance and fresh food delivery. Even though staff was very friendly.

Food was hot, delicious and arrived quickly.

The food was tasty ,freshly cooked and hot. The staff were extremely helpful and polite. Quality of food and restaurant cleanliness is also good

Good food, lovely customer service, and nice and clean eating area!