Based on 422 opinions finded in 1 websites
Based on 422 opinions finded in 1 websites
Nº 96 in 291 in Halton
Opinions
We recently hired the function room for a family party. The staff and management were so helpful throughout, helping with decorations and entertainment and the food they provided was excellent. Everyone had a great time and we would strongly recommend using them for any type of function.
John Clarkson . 2024-10-28
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We have been twice now, once with our little girl and again just me and the Mrs, and both times were great. The staff are so friendly and helpful. I had the steak baguette and the steak was cooked perfectly to what I asked for and my wife enjoyed the stake and ale pie. The food is always piping hot as well, always fresh.
Mark Bergqvist . 2024-10-28
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I don’t recognise the previous reviews at all. Were the other contributors elsewhere in the pub? A very disappointing late lunch visit. Waited a long time for main course which was nothing complicated and no more than average and portions small. The main dining area had no bar facilities or working till so felt very isolated and atmosphere non existent. Will not be visiting again after such an unsatisfactory experience.
diziesimo . 2024-10-24
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The food here in absolutely amazing and the staff are so friendly definitely be coming here again!
Shelly Brogan . 2024-10-22
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Here for the monthly craft fair, greeted with coffee and bacon butties. Brilliant staff.
Ken Fairhurst - KFL200 . 2024-10-19
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Really lovely welcoming staff, food was delicious. Cleanliness really high, great view off incoming planes to Liverpool airport. Will definitely visit again.
Geew . 2024-09-03
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Lovely country pub..with great music...hosts brill.
Shirley Gilmartin . 2024-08-31
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Amazing Food & Kate & All the Staff are fabulous especially Debs 👍
Susan Williams . 2024-08-18
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Food came out hot and fast, service was excellent will definitely be returning
Hayley Aspey . 2024-08-16
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Lovely staff great service atmosphere was great
maddie Oshaughnessy . 2024-08-16
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Lovely place for food and drinks would definitely recommend to friends and family
Simon Ashdown . 2024-08-16
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Came here with my partner and two young daughters the fish and chips are a must and the service is fantastic with a very friendly atmosphere definitely recommend.
Joanne Davies . 2024-08-16
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Amazing food, great atmosphere. Definitely going again
Rebecca Harrison . 2024-08-16
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Arrived at 1.00pm to find the venue closed then someone opened the door, told the restaurant wasn't open due to the on-line booking system not working, and everyone had been informed. I stated I wasn't, then told they didn't have a chef so nothing could be cooked. This was the day after the euro cup final. Got back in the car and checked the app nothing wrong with it! All the staff had to do was ring and cancel my appointment, complete waste of time!
Joseph Harrison . 2024-07-16
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horrific experiences in this place everytime i come here, haven’t been back since friday. horrible do not recommend.
kaitlin powell . 2024-06-16
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absolutly fantastic food was piping hot only waited around 15-20 mins for food full of flavour couldnt fault it staff was very polite and joyful couldnt do enough for us very welcoming nice enviroment really clean will deffo be coming back and recomending to family and friends
Shea Malone . 2024-05-25
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Super host, more than decent food Haswell.
TRX DAVO . 2024-05-21
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Arrived 6.55pm. Ordered food at 7.15pm having asked for someone to do it. Asked at 8pm where our starters were. Told just making them as I had only ordered at 7.40pm, This was atotal lie. I had ordered at 7.15 but it took 25 mins for the order to be placed on the till. Last starter arrived at 8.15pm. Meals were of good quality but staff attitude was horrendus. When I went to pay I was using 30% off voucher and was told it was worth waiting for our food as we had saved £23. We will not visit this venue again.
John Dover . 2024-05-18
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Shame they don't have much plant based, chilli and nachos, but no burgers. How hard is it to have a plant burger in the freezer. *Thank you for the reply, my annoyance is with Marston's not with any of the staff onsite.
Greg Gait . 2024-05-15
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The Wellington in Hale Village is a Fantastic Venue brilliant atmosphere, brilliant staff great beer
Paul Pennington . 2024-04-30
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Great pub, very friendly staff 😁😁
Cloud 9 Glazing . 2024-04-14
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Was amazing, top class food, and top class toilet facilities. Great bants all round.
Teri Braiden (MrsB) . 2024-04-06
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Went to a St Patrick's celebration last night. Two members of staff was amazing, couldnt fault their friendliness. Another staff member was very rude when i attempted to try the food....Food i was told was very tasty, as i didnt have any i cant comment on this. I have been informed that the Friends of Hale ordered this for the amount of food. For the amount of people there, there just wasn't enough to go round. I would like to apologise to Katie for my first review after speaking to her today.....now I know the facts I sincerely apologise....
Chris dale . 2024-03-19
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Well what can I say, always a pleasure great food, great atmosphere, come here many times and never been disapointed. Fantastic keep it up AAAAA+++++
Kevin Twigg . 2024-03-01
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Polite staff excellent surroundings and food was delicious
jan wych . 2024-02-28
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When we arrived service was good, our table was ready and our drinks and food order were taken promptly. Drinks arrived quickly and as ordered. Food was average. Yorkshire puddings on the roasts were cold. When we voiced this to the waitress she brought replacements from the kitchen. We were charged an additional charge for each Yorkshire pudding that was replaced. When I questioned this we were told as some of the cold Yorkshire pudding had been eaten they couldn’t just replace it and had to charge for additional. The chicken burger stated it came with chicken gravy - it didn’t. I asked for a side of onion rings which never arrived but were still added on the bill. There was a mix up of which curry was ordered, a korma was brought which wasn’t even on the menu. When we asked it was replaced with a chicken tikka which is what should have been ordered. Granted this was probably my mistake but both curries were added on the bill. The korma was brought to the table and taken straight back with the waitress saying she would sort it. She should have said I can rectify this but you will be charged for both and given us the opportunity to decide what we wanted to do. I asked for half and half with the curry and was told that was fine. What actually happened was the curry was ordered with rice and a side of chips added. I would have preferred the waitress to say, we don’t do half and half but you can order a side of chips if you like. Overall disappointing and won’t be returning.
Kath Jones . 2024-02-18
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It was very welcoming, loved the personal touch due to a friend retiring next week, made the table lovely for us. Very attentive and service was very good, only down bit was the menu didn't really cater for my friend who is gluten free, who ended up having curry but quickly returned to kitchen due to naan bread contamination on rice, this was quickly corrected with a new dish brought out. Also my other friend who ordered the chicken, bacon salad didn't get the brown rice, quinoa on her plate either she just had chicken, bacon and spinach on her plate other than that it was lovely and I look forward to returning to u for another meal.x
Lois Shore . 2024-01-28
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Lovely food excellent service lots of space for kids not overcrowded very friendly
sharon reeson . 2024-01-22
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It was a little quiet for a Saturday night, but it was the second weekend in January, and people are feeling the pinch. All the staff were lovely helpful and friendly. The food was absolutely delicious, the chips were cold, so they gave us a fresh bowl of piping hot ones, not qualms , just apologised, and sorted us out straight away. I was a little disappointed that they didn't have my first choice of meal, or my first choice of pudding, but I honestly, what I chose in the end was delicious and I would definitely recommend. I will definitely be returning in the future!!
Catherine Ealey . 2024-01-19
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Lovely food, staff were very helpful and friendly, service was very efficient. And very clean
Barbara M cGinn . 2024-01-11
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Great food atmosphere and staff are great
Simon Williams . 2024-01-01
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Always a good night in the Welly. The quiz on a Tuesday is always a highlight. Highly recommended!
Tony Lee . 2023-11-21
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Friendly staff. Reasonable food (tasteless Yorkshire puddings). Too cold. Heating was either off or low.
Alan Lucas . 2023-11-12
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Quick, friendly staff. Affordable menu with plenty of choice
Damian Lewis . 2023-11-05
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Staff were lovely very attentive, service was excellent.. Chicken on mixed grill very dry, advertised as Cumberland sausages and they were like chippy sausages.. especially for the price of the mixed grill you expect top quality produce as it wasn’t cheap.
Kerry Kenwright . 2023-10-27
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I can not express how warm a welcoming this pub is ! We was visiting Liverpool and had no where for my son to eat as he’s autistic and very fussy . We walked into the wellington and was looked after my all the staff from the start ! The barmaid even gave my son who is obsessed with floors and rooms a tour of the cellar a function room !! We can’t thank the staff enough for turning a bad day into a lovely afternoon ! The food is lovely too especially the fish and chips xx
Lisa Wright . 2023-10-25
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Our first time in thr Wellington Hotel and would recommend it to everyone. Debbie and her other staff colleagues were really friendly. The food was really nice, can recommend the lasagne. Will definitely be going back.
Patricia barton . 2023-10-13
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Very friendly staff. Rapid service and good food.
Arthur . 2023-10-13
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Popped in for a quick drink on the way to the airport, lovely friendly staff, and a great atmosphere. I will definitely be going back 😊
Ann-Marie McKnight . 2023-10-04
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Had a lovely meal in the Welly, compliments to the chef, it was my birthday, and the bar staff came over singing happy birthday, how cool, only down side was no back ground music in restraunt, but defo go back, Keith the bar man was propa funny, we had a good laff
Jackie Roberts (Jackie) . 2023-10-03
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Very welcoming village pub, with beer garden and front door tables. Serves a decent pint of mild and for a reasonable price.
Alistair Stevenson . 2023-09-28
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Bought and paid for a leak and potato soup, as the veggie menu is poor there was nothing on the main menu that I would eat. They brought me a butternut squash soup (without advising me of the same - I had to ask what soup is this?). I was offered to swap this for something else however I advised that the veggie menu is poor therefore there was nothing else on the menu I wanted. The waitress told me apparently the veggie menu was very good 🤣 dismissing my opinion. I did not eat the soup and was not offered a refund. Waste of money.
Samantha Delooze . 2023-09-16
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We enjoyed having our meal at the Wellington Hotel. The food we ordered was really nice and presented well. The staff are very polite and made us welcome. Definitely go again.
John Lea . 2023-09-10
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Lovely place with a friendly atmosphere will definitely visit again
Emma Evans . 2023-09-10
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Took 4 attempts to give me a clean glass. Not impressed. Beer garden scruffy.
Alan Gray . 2023-09-03
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14 of us went for grandson’s birthday, pub was really busy but the staff were really attentive. Food was really nice and great value. Would definitely come back.
Julie . 2023-09-03
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No welcome or greating on arrival despite being walked passed multiple times by staff, I had to queue up at the bar just to get a menu as no menu's are on the tables, The food itself was very nice, the place is beautifully decorated and the prices are very reasonable, I would have liked to have left 5 stars but better customer care is needed.
Tom Mullen . 2023-08-27
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Lovely friendly greeting nice man at the bar doing the job of 3 no doubt. Knowing things are difficult for the trade I understand that desserts are probably frozen and defrosted to order but I can honestly say that's the 1st time I have actually burnt my tongue on a triffle. Also the rocky road sundae guys the brownies are not supposed to be actual rocks. Obviously someone forgot to turn the microwave to defrost they were mad hot . But these are not the reasons why we won't be coming back ( mistakes happen) that will be down to managments disregard for my complaints getting someone to tell me that the brownies were supposed to be hot.Guys they were burnt best to acknowledge the mistake. No proper apology or offer of refund Poor nice guy who it was pleasure to be served by had to face us. Won't be returning
Valerie Finney . 2023-08-22
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The staff had a warm welcome for the 12 of us and our meals came well presented and delicious. I will definitely go back
Lainey Davin . 2023-08-12
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Really lovely pub inside and out, made to feel very welcome. Good fresh tasting beer and went for lunch menu. Good value for size of portion. Will return next time in area.
JT B . 2023-07-19
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Only had a snack , food was tasty enough
joss wills . 2023-07-09
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Absolutely awful. Came in for a drink and had a rowdy gang of people who I believe to be regulars screaming, shouting and swearing. We couldn’t wait to get out of there. Staff couldn’t give two hoots about the atmosphere for the rest of the pub. Didn’t even finish my drink. Pub also smelt musky and is definitely not inviting. Will not be visiting again.
Charlie . 2023-07-06
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Awesome food and great atmosphere
Matt Dunn . 2023-06-24
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good food service quick and friendly and reasonably priced
Dave Allen . 2023-06-23
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I was really disappointed, I came to Celebrate my Birthday and on your website you advertised your Sunday roast but on arrival I was informed that you are not doing roasts as it was Father’s Day and would be busy. So we did not dine with you as I only came from old swan for the roast as I had been told by friends that your roasts are very nice and I wanted to try them for my birthday.
jo jo Price . 2023-06-22
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Having been here over the years it's now really poor, constantly changing management, food is just nowhere near how it used to be, the atmosphere and people in there has really gone downhill, used to be such a lovely pub but now it's poor, wouldn't go back there at all.
kidda08 Lad . 2023-06-18
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Delicious food & great staff very friendly, highly recommend
Sharon Davidson . 2023-06-16
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Great service, friendly staff & willing to go the extra mile just to help you Highly recommend
Paul Davidson . 2023-06-16
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Food was excellent, the was a great atmosphere in the restaurant and bar area staff was helpful and friendly great experience highly recommended and definitely going back
Luke F . 2023-06-15
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Absolutely cracking pub! All the staff are amazing and so helpful! The food was delicious, great seating areas, garden and even function rooms for parties.
Emma . 2023-06-14
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Great day really looked after by all the staff
Andy FAIRHURST . 2023-06-14
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Called in here unexpectedly on the way home from a very stressful visit with my poorly sister at Chester hospital. My mum and I were a bit sad and tired. As soon as we sat down.. a really friendly girl welcomed us and took our drinks and food order and told us she would open up a tab to save us going to the bar. Very kind of her. My mum ordered the fish n chips and as I am trying to lose weight.. I ordered the chicken and bacon salad without the bacon or dressing . The food arrived and my mum LOVED her meal saying it was the nicest, whitest cod she had ever had. That's a real compliment from her as she is really fussy! I was expecting a pretty boring chicken salad but it was the nicest I'd ever had. It had all the freshest ingredients plus the chef had incorporated quinoa and brown rice into it. It was really delicious. The chicken was fresh, delicious and grilled to perfection. I'm definitely going to return here with my husband and daughter as we only live in Grassendale and I know they will love it. Thank you so much to the staff for such a warm welcome and an exceptional meal. it was just what we needed on such a sad day and it really rejuvenated us. We will be back!
Beckirabbit . 2023-06-12
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Just had a lovely meal and drink here, New owners are extremely friendly and sounds like they have really good plans for the pub, the food is absolutely amazing and great value . will definitely be back!!
Jennifer Sherlock . 2023-06-05
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Thought nice drive out for pub lunch not.. Told only what was circled on the menu available, fair enough. Picked our food. Told half hour wait, no issue, weather was nice. Waited over an hour, but still no food. Went to ask for an update, Told kitchen closed sorry.... order didn't come through, funny how barman produced order. So I waited a further 10 minutes for a refund. To add to it, I asked for starter mac n cheese to come as a main as I can only eat small portions. Turns out I got charged double for a starter....
Mandy Riley . 2023-06-03
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Fantastic Food and Service catering for a large group 👌
Karl Atkinson . 2023-05-01
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Had our Granddaughters 18th Birthday here staff couldn't be more helpful and bent over backwards to make the night go well would recommend this place
Keith Prior . 2023-04-30
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Pleasant atmosphere, friendly staff and warm welcome. Good food,
Romney Yeoman Walker . 2023-04-15
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Needs a tidy up and coat of paint but the beer was good.
David David . 2023-04-08
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Fantastic new landlords Ian and Michelle turned it back into the local we no an love lovely food lovely bar staff Stella on draft at £3.10 a pint plus bingo, karaoke and live entertainment of a weekend ten stars in my eyes👌👍since then 5 more landlords an £4.10 a pint now marsdens daylight robbery and treat there landlords with absolutely no respect and just taken deposits and then getting rid a few months later worst pub chain imo 🤬🤬🤬
MATES RATES (RAPID REMOVALS) . 2023-04-04
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Had a lovely time with friends ,Food was lovely and the staff are very helpful and friendly
Julie Holden . 2023-03-09
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After experiencing excellent service and food in two other locations of this chain, we decided to try one nearer, however, this was a huge mistake. The pub was in no way to the standard of the others and this is extremely misleading by association. The food was cooked badly, and the wrong item cooked. The pie was so hard it was near impossible to cut into it, let alone eat it. There was no bottled still water, the coffee machine was broken. These are basic things! The interior needs attention.
LISA ADAMS . 2023-03-05
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Great staff. Lovely chilled beer garden.
N VM . 2023-02-22
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After a long hike out to the lighthouse had a few pints and a beautiful meal in a great atmosphere 👌
Robbie Martin . 2023-02-02
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Went for Christmas Dinner. First meal was cold sent back second meal same . Asked for Manager but he wasn't bothered even the Christmas pudding was cold that got sent back. My husbands meal was warm my sons the same but thay got on with it £160 Wasted AS I will not eat warm food plus its HYGIENE to test all food it should be at a certain temperature . So health and safty was not in place. SO DEFINITELY WOULDNT RECOMEND I WILL BE SRNDING E MAIL TO PUB ASWELL AS HEAD OFFICE . DOUBT WILL GET ANYWHERE
Beryl Gille . 2023-01-02
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Excellent food and very friendly staff
Daniel Dallinger . 2022-12-06
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New management are fantastic hosts very welcoming, staff all friendly and always smiling, Food was very tasty 🤤🤤 would highly recommend 🙌
jamie whitfield . 2022-12-04
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Great place great food great staff
John Maclean . 2022-10-24
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Hollie is a credit to your establishment Food is excellent value for money we will be returning every time we are in area hopefully monthly
David Cairney . 2022-10-05
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Nice, quiet place and nice food.
Robert McAlpine . 2022-09-16
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We turned up a little later than the finish time food but the boss checked with the kitchen and we were shown to a table. The waitress was excellent and the food was very good. We will be going back again as we were treated so well and served with delicious food by cheerful and efficient staff. Thank you to the management and staff.
Alan Hunter . 2022-09-09
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Hopefully it will be selling food soom
De Newman . 2022-09-05
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Quite lovely pub with a friendly atmosphere
Cilla Dorr . 2022-09-04
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Thank you for having me, very friendly helpful staff and great looking venue
WARRINGTON DJ ANDY RILEY . 2022-08-12
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Brilliant pub, great drinks selection, staff are friendly, landlord and landlady are really down to earth and easy to get along with
Sarah Dug . 2022-08-02
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Not very clean my arm stuck to the table Wouldn't return
Elaine Yates . 2022-07-21
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Sorry to leave such a poor score as Kevin and Holly really did their very best as waiter and waitress in difficult circumstances. Management should have informed our party there was no chef and hadnt been for 5 days, and rescheduled our meal
vivien sinnott . 2022-07-20
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We had a really good time at the Wellington Hotel. Service was good & a good choice of beers to choose from 👍
chris ramsden . 2022-07-12
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I was disappointed, they didn't have good lager, I asked for a lime + soda + they gad no lime also there was endless amount of kids running round, u cldnt even sit outside for a large bouncy castle
Joy Taylor . 2022-07-07
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Great pub, friendly people and cheap drinks
Jon Barnes . 2022-06-07
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Only had drinks and snacks/starter. Cauliflower wings starter was delicious and nice chips. Friendly service but waited quite a while. Only 1 other person in the section of the pub. Very lacking in atmosphere- needs calm background music. Nice decor and quotes on wall. Will definitely come back.
Joanne Thompson . 2022-06-05
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Very nice place to eat and to hve
Angel mills . 2022-05-29
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Food was good Furniture was a bit sticky
Alan Holmes . 2022-05-09
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On entering the pub, we were greeted by a member of staff. Food was ordered efficiently, and it came to our table within 10 minutes. Food was lovely.
Janet Whittle . 2022-03-27
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Friendly but opening hours subject to change?
Wayne Armes . 2022-03-20
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Our first visit to this pub. Popped in for lunch (a Sunday). A warm welcome from the staff as we entered the pub. A nice table. Good beer. Great food ( roast dinner for me & scampi for my wife). Staff were really nice too. We both really enjoyed it. We will be back.
Allan Davies . 2022-02-27
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Amazing food and service highly recommended
Andrew Butterworth . 2022-02-03
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Friendly helpful staff and lovely atmosphere
anthony evans . 2022-01-30
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I randomly chose this place to have a meal en-route to Liverpool (from Birmingham)to return my friends son to University (on Sat. 15th Jan. 2022) after reading their good reviews. We were not disappointed after choosing 3 different meals all of which were better, in my experience, than most other pubs deliver in this price range, i.e. not expensive. The quality of my Scampi was super, the lads fish was “large” and good quality and my friends burger excellent. The accompanying chips, peas, etc , my pint of beer, my friends red wine and shared jug of water, all for £45 was excellent value for the quality delivered by the 3 lovely girls “on duty” and the chef. I can confidently recommend this place to you. They fully deserved the +10% tip I gave in return for their excellent food and service they delivered.
John Pearce . 2022-01-18
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Friendly staff and good service 👌
Tom Farrelly . 2022-01-14
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Old pub could do with a makeover but staff friendly and food for buffet fabulous
Janice . 2022-01-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1398 Opinions
Very popular and busy over the lunch time period. Good atmosphere, reasonable prices. Quality plants and gifts to choose from. Effective queuing system to allow sequencing of customers into the eating area.