Nando's Widnes in Halton

Food was (albeit standard fayre) very well presented and quickly prepared to a high standard. Service was excellent when received, but with the now standard "order from your phone" policy everywhere there was only one till order point availanle and a bit of a queue to resolve an issue when the mobile order app fell over after charging me. This is the only thing that stopped me giving 5 stars as everything else was perfect. Atmosphere was good, background music was not too loud to prevent discussion but set a suitable and pleasant ambiance. Was quite busy but not too loud. Note: they appear to have added some new tables with stainless steel tops which don't match the rest of the decor and feel cold and clinical. We were originally placed here but moved to a wooden table when requested. Overall really good and would recommend. Will definitely go back.

Always come Widnes Nando’s we did try Speke Nando’s once and was not impressed (in fact we made a complaint haha ) Widnes Nando’s is faultless food always nice and fresh wait times are never usually too long and staff are always fantastic especially Lewis and Ben my only criticism which isn’t major I wish they kept the app were your alerted when your table is ready but apart from that 100 percent every time well done guys 👏🏻

Extremely fast service, and still the food was hot and fresh. You know what you're getting with Nandos, but on top of that you do have the friendly staff that work here to further enhance the overall experience. Great food, great staff, great review.

Good food, could do with a facelift

Had the spicy rice bowl with chicken breast, really enjoyed it

Not been nandos for 10 years and was pleasantly suprised.

Good Nandos in Widnes retail park. Perfect for when you are tired after ice skating.

Great restaurant, great food, great service. Very clean. Plenty of parking.

Never been before . It was not easy to work out how to order at first ( no app on phone to order at the table) it was busy with staff pushing tables about all the time but a large section closed off and big cues ? Food was ok but expensive for what it was .... Chicken and chips really was a fancy sauce .

We were greeted by a smiley host at the door and were showed to our table. We ordered at the counter, rather than we app, as we prefer the human touch. Our overall experience was really great, and our family meals were served promptly, hot and fresh. Would definitely visit again.

The staff and atmosphere is top notch, and everyone is friendly! The food tastes great too but the chicken can be burnt at some times. Otherwise, it’s superb!

Nice food, different choices but to busy for me

Was very busy when I picked up my order, but I was still served in a timely fashion.

Food rating could be a bit higher if I was a fan of Nandos. 4 tops though. Nothing wrong with it, just not to my taste. I don't really understand why some people love it but each to their own. Service is ok but very basic (by design) as you would expect at this chain. The cutlery is often dirty which is a bit suspect. If they can't get the customer facing stuff clean...?

No coke, diet coke.. waited for ages for food.. oh and cutlery was filthy

Food was nice staff were friendly

Food & Service is ALWAYS Perfect, that's why we keep coming back.

This place is me and my sons second home if we are eating out its here never had bad food and always leave full xx

Very nice meal service was good loads of car parking, enjoyable experience.

Great place great food good service

Always nice food and quick service

Used to be my go to for food loved the atmosphere and the staff were lovely. However, my last visit was appalling. Not sure what happened to the staff but it’s definatly not what it used to be - staff are rude and obnoxious, they don’t know how to deal with customer issues and treat children like scrum. New manager especially is a right piece of work.

Called in yesterday for a quick lunch. Really friendly staff and food was good.

No photos sorry But Widnes Nando’s is the best I’ve had they food is always piping hot and absolutely delicious chefs kiss. The atmosphere is amazing from the music to decor to even the temperature you know what I mean some places are sweating or freezing this is in between comfortable. And the staff are lovely very welcoming homie you can take my metal chicken poll whatever it is with pride. 10/10

Good quick service. Nice pleasant staff plus quality food .

Was made to feel really welcome, even when we turned up half and hour before closing!! Weren’t made to feel rushed even though I’m pretty sure staff was itching to go home. Waiter Ben (billy) was really kind and made good conversation. Xx

Standard Nandos in many ways, but for casual dining, this is ideal. Restaurant was clean, food was spicy, the mac and cheese was delicious! We'll definitely be back as I prefer the table layout here to our local Nandos.

We were served by a girl called Keira, she was lovely and the service was brill xx

If you like your Piri Piri chicken, this is the place to go. Can get really busy any day of the week, so it's worth booking a table in advance! Really quick service and staff all very friendly and helpful!

Got 2 things a drink and Chicken and it was cold and under cooked

Nice place, friendly and attentive staff, flood tasty, plenty of parking outside.

Abit of a rip off for what you get, food was okay but I probably wouldn't go again. Staff were really nice

What can I say about Nandos? Great food, quick service and very reasonable prices 🙂

BEN HOLCROFT is an absolute asset to this team. I’ve never received 5* service quite like it. Ben Holcroft will be running this joint one day because he knows how to make any guest feel welcome and knows how to deliver a brilliant, friendly, and attentive service. The food is average… but I’ll be returning with the hope of meeting the fabulous Ben again!

(BEN with the glasses) served and catered for us also and was friendly and polite and couldn’t help us enough. 5* thank you BEN, Food was better then any Warrington Nando’s by far. I will always come here now. Thank you

The staff are exceptional. They are consistently friendly, you really can't fault them.

We don't go to nandos that often but we found the food really nice and the service was great literally about five to ten minutes after ordering our food was served. They also, sell wine we had the Rose which was really nice. We found the pricing on par with all other restaurants so pricing wasn't too bad.

Attentive staff and quality food including gluten free options

They managed to take all 25 of us and give us an incredible experience, our queen Sami was amazing shout out <33

literally i don't even like nandos but this place changed my perspective completely 🙏 massive shout out to sami who was an absolute queen. love this nandos would come back 10/10 literally the best nandos in the whole uk

Emily and the team were absolutely amazing. Best Nandos we've had ever, I think we were all in agreement! And we've all had a fair few between the three of us lol. Crispy chicken skin on the thighs, hot chips (as was all the food) and plenty of peri salt too. Emily, you and your team are a credit to yourselves on a busy, rainy Saturday!

The food is great but slightly pricey, no complaints though.

Amazing service by Emily - went above and beyond! Food great as always!

Food and staff always spot on, favourite nandos la

Been here a few times and it’s always great, including the one time my partner left her phone in the restaurant and the staff looked after it until we realised. Condiments are always full, the place is clean, the staff are friendly. When eating here we forget we’re in Widnes because the atmosphere is like being abroad with the lovely trees around the building. Highly recommend

We do love Nando's, and even though they make mistakes they always put things right. However recently one or two things gone wrong and not really fixed at all...sorry maybe such high standards are difficult to maintain. Update This is our local Nando's. Much improved since I first posted that review. Change to 5 star

Accused of “robbery” and confronted by an aggressive manager and told my tables dishes would be taken away and we would be removed if we did not pay that instant for two soft drinks. This was after previously being served undercooked pink chicken, no cutlery, no napkins, a missing glass and a missing chocolate cake (served after we had asked). Thus this aggressive confrontation and poor service made the meal extremely unpleasant and we couldn’t wait to leave. Before leaving I had asked to speak to the manager to find he had fled the scene. Thus I spoke to another manager who did not agree with us but reluctantly agreed to have relay our feedback to the aforementioned aggressive manager.

Love it here! Staff are lovely and my chicken is always served succulent and very spicy! Just how I like it!

Staff were lovely, however when we ordered our food we were told that some items were unavailable. Proceeded to order 2 wraps, which we were not told did not come with any mayonnaise or chilli jam. The wraps came plain chicken and iceberg lettuce on a wrap. Over all very disappointing.

"cheeky" visit tonight, food was great as it usually is. What made it rememberable was the chap who waited our table. Lewis, tall young chap was very polite and welcoming. Great service, please see Lewis gets an acknowledgement of his efforts.

Flinton was amazing server really helped out with everything.Would show him wa is

Not much different to any other nandos it’s nice chicken that never lets you down

Great service from Lewis and the rest of the team on Christmas Eve.

Went for tea tonight after going to the cinema. We ordered two sunset burgers and chips coleslaw and spicy rice.i was eating the burger and had to pull out a massive jet black hair from my mouth , as I'm a full blonde this wasn't mine .I did tell a member of staff who quickly got a young lady who refunded my meal and offered to make me another meal free .however I just asked for it to be boxed up because in all honesty I couldn't of eaten it as I felt so sick at that point. It really did ruin our night out ,which we don't get time to go out often.very disappointed with my experience.

Why was the chicken in the burger stone cold?? Staff day its OK to eat. Usually its put in the microwave! Will never eat there again!

Friendly staff and considering how busy it was, the food was fast, fresh and cooked well. Clean restaurant and would go again! Fino Pitta 😍😍 I recommend!!

Lovely food and unlimited drinks is great for the kids, the staff member that seated us was really polite and friendly

My 5 year old and I have got food poisoning from our takeaway last night. I rang to let them know so they can check their chicken and their reply was awful. I had a lad on the phone who seemed so confused and was asking me to send pictures not sure of he wanted a picture of the chicken or the vomit or how he expected that after i said we eat it. Not even an apology on the phone call all he said was er ok i will go and check it. If you are ordering from here check your food before consuming

I always come here to work and to escape busy Mum life and have time to focus on my business ... I love it in here and always feel so comfortable, Charely always seems to wait on me and she is just lovely and so professional. I know I am in good hands with her. Thanks guys

Great food as always but had to go ask for our bottomless drink glass after sitting for 20 minutes and nobody brought it to us. Had a 45 minute wait for food, despite watching several tables that arrived later than us receive their glasses and food during that time.

Oh dear this wasn't great. A real shame as I've always loved Nando's in the past. Ordered butterfly chicken with two sides. The sides were great. The chicken or rather lack of chicken was a real disappointment. It was about half the size of the butterfly chicken I've had in the past. 2 stars because my wife and kids meals were good.

This place has gone down hill. Went last weekend told there's no salad thought OK ill do without went to order two adult 2 kids meals sorry we've got no buns for the kids chicken burger erm can you put it on an adults one no were not allowed. After the manager came they said put it on the adult buns. The food came out the buns were rock solid and the kids couldn't eat them. The fries portions are stingy bare in mind it's only potato all the other nandos give you a good portion of fries not to mention its not exactly cheap. For what you get innthe first place. Not to mention the seats are dirty and cleaning isn't the greatest standing on chips because they havnt cleaned up. Properly, genuinely disgusting for such big food brand. Note I didn't ask for a penny back but I did advise I would be leaving a bad review as its shocking.

I've eaten here a few times before LD. Food was good and lovely staff. Went to collect a food order, staff were quite curt, customer service has definitely declined. Had my order shoved in my face, literally. Wasn't just me either. Get to my car, food is stone cold, didn't touch the chicken as it was undercooked just by looking at it. Went back in to resolve and gave up after being ignored . So, I'll avoid the dump in future.

Great food and services as usual.

Not pretty enough for widnes nandos. Arrived and asked politely for a table for 2 and we were told it would be about 5 minutes. Not a bad waiting time. 4 barely dressed young ladies followed us in. The same server showed them to a table near us, instantly. Next time I'll wear a mini dress. And I'm a bloke

Always busy and always popular. Greeted by a friendly young lady at the door, and immediately shown to a table. Downloaded the app as requested and ordered drinks and food. A different girl brought us the drinks, and kinda run off before bringing glasses or ideally glasses with ice. When we caught someone’s attention, they brought us glasses, but still minus the ice! The food wasn’t too long a wait. My carnivorous friend wasn’t too impressed with their dish. I had the vegan wrap option. And I’m glad I ordered a couple of sides. I had ordered the spiced up chips, but just received normal ones. A side order of broccoli stems was like warm, not cooked and watery. Supposed to be garlic and lemon. There was a hint of lemon. My main was ok, but nothing special. Didn’t really taste of anything. The hot sauce wasn’t the hottest. But of course you have the option to add more of your own. I didn’t really think it a very generous portion for what it cost. Moderate service. Moderate food. Moderate mark.

5 takeaway orders in a row that have now been wrong with items missing from the order. I'm done with nandos! How hard is it to read from a screen and to put items into a bag. The worst of it is that this was the manager that brought me the food this time because they recognised me from kicking off last time when they forgot the garlic bread yet again. Tonight it's the garlic bread missing again and the time before that houmous.

there’s rats everywhere really would not reccomend coming to this one. As soon as I seen the rat running around the restaurant, I just picked up and left. Put me off even eating so thanks for robbing my money Nando’s 👍

We love you nandos! Consistently great service here, and a special shout out to Jess

Came here with my son and the staff were friendly and helpful and the customer service was good, we didn't have to wait long for our food either so bonus points on that, our waitress jess was very helpful so overall it was a good experice..keep it up

The food was nise the staff was dead nise to me

Staff are rude. No customer skills. Just throw your meals on the table . Not a good representation of the Nando’s firm .

To start the experience off we found ourselves queuing outside the door only to find out this queue was for takeout when we wanted to dine in... there needs to be something in places to differentiate between services. In addition, the food was good however it was hard to enjoy due to the dirty cutlery. We received two knives with food still in the grooves and when we received replacement knives one of them was just as dirty as the others! By this point we just decided to share a knife as we assumed most of the knives would have food on considering 3/4 we received had food on them.

Usually quality chicken you expect from Nandos, however I saw Paddy the Baddy in this one so it gets 5 stars for that alone.

Food was very nice, staff were friendly, wait time wasn't too bad, only reason lost 1 star is because of dirty glasses and cutlery, this really is one of my pet peaves and you managed to have both ends dirty so i didnt use any cutlery, i suggest using hot water and wiping with dry cloth after cleaning. Will increase hygeine

Very busy place but staff so friendly and helpful. Food was delivered to the table fast. Great atmosphere too 👍

Friendly staff. Decent quality food. Just not top notch quality you sometimes get.

Went to Nando's Widnes this afternoon with my daughter and grandson. I'd like to say thanks to our waitress Lucy who did an excellent job of making our meal even more enjoyable than usual. What a lovely lady, we look forward to seeing you again next time .

The police at the door wants to check our phones, what a strange encounter

The food was not to my taste. Nice location!

Our food was so tasty - would recommend people to get lots of the snacks to start in order to try lots of different bits.

Very efficient service ...enjoyed our meal !!!

Top place. Nice food, good atmosphere. Safe to get a takeaway for the whole clan.

Lovely food, staff really nice too

Great choice and quick service 👏

Can't rate it really as didn't wait due to a three to three and half hour wait. Cudnt book either so grandchildren really disappointed

Felt extremely secure due to current distancing restrictions. Nando’s have made it a very safe environment to eat in. For this reason I would highly recommend. I have dropped one star because I’m a vegetarian and apart from the Beanie wrap, couldn’t find anything else to constitute a main course. More vegetarian choices would make me visit more often.

Visited during the initial stages of reopening after lockdown. They handled the situation extremely well and made us feel very welcome and very safe. Great organisation and the food was cooked to perfection.

Very very quick service, piping hot food, friendly staff and comfortable seating. Probably the best Nandos I've been to.

What's not to love about nandos!

Not enough staff on to take food to tables, staff standing around not paying attention to the hot plates, when the food is their. The manager for when we was their seam to she didn't care. She knew food was their. The staff who was cooking the food was struggling to put plates on the hot plate. When we finally got our food it was lukewarm. Will not be going again to the widnes one.

Ordered a meal for pick up, very fast service

I went for a pre cinema valentines meal with my partner and it's a clean and friendly environment, very helpful and polite staff. Even the food was served 5 minutes after ordering, well worth the money spent

Expensive and very small portions

Very succulent chicken good value for money, and friendly staff and service. Tables cleared pretty quickly 👍👍👍👍👍👍👍

Pre-cinema dinner with family. Nice clean venue. Polite staff. Food nice, hot and freshly prepared.

Foods nice ,not a fan of the actual place no atmosphere, boring

Tasty fast food for a meal after work; friendly efficient service

Small portions - my food was described as '... it's Big!'; it really isn't. Toilets were not clean - clearly not monitored. Frozen yoghurt machine broke down & had to queue up (again) for a refund. Won't be returning.

Foods nice. Always end up forgetting something off your order though