Welcome Break, Membury in West Berkshire

Ich habe dort meinen Rucksack vergessen. Alle Karten, Geld und Reisepass drin und das erst Stunden später gemerkt. Ein Anruf, der sofort ohne Warteschleife beantwortet wurde, alles war gesichert und mir vollständig zurückgegeben von Lucas, der außerdem ausgesprochen freundlich war.

Easy to get to from the motorway. Not as busy as I have known it in the past. The gents is an absolute labyrinth of lavatories. Not too crammed in the middle. Better than when it was an airfield.

Stopped at the eastbound Membury services for a coffee at Starbucks. Big mistake. This was by some way the worst americano I've ever had. Dishwater doesn't do justice to how bad it was. Also the tables were dirty and uncleared. All in all a dismal experience. Stick to Caffe Nero if you want good coffee though I don't know if they're at any motorway services.

Popped in here for a comfort break. Normally when travelling this route to Newport I press on to the next services (review available) but when you’ve got to go you’ve got to go. Parking was good and quite a few trees to give shelter from the sun. Not as nice as Leigh Delamere service so if you can hang on for a bit further I would suggest it’s worth it.

Place is good. Went in the waitrose and starbucks and that was good, cannot say for others. Outside the bins were quite full. Attention to cleanliness could be a bit better. But of course visitors also have something to do with this.

Myself and a friend were on our way to Wales from southern England and called in at the westbound Membury service station and called into the Starbucks drive-in café. We went inside it was the most dismal place. Hardly anyone in there ;black furniture, dark and very unwelcoming. I asked for an Americano and they said they couldn’t do one so I had a flat white £4 and they charged for the cup. We also had a pain au chocolates, which was stale! All for £10.50 in total. I would suggest you avoid this Starbucks at all costs.

As a HGV driver I'm offended that overnight parking costs £33 without a meal voucher. The showers are absolutely filthy, flooded, covered in mold because the extractor fans blow instead of removing moisture. The toilets are a shambles and stink of backed up drains and urine. The fact this is called a "services" is an insult.

Do you remember when KFC sold fried chicken and fries, you do!. Yes it was great. Nice succulent fried chicken, real fries with the skins removed. What on earth is going on? Tried the London bound KFC at Membury services today on my way back to Surrey. Chicken was cremated and the fries didn't look very appetising with the skins left on. They are soggy at not at all crispy like a fry should be. The problem with KFC is they now have a menu that is incredibly large. They try to do everything and fail. KFC stick to what you know and do it well. Go back to where you started. If I go to a vegetarian or vegan restaurant, I don't expect a meat option. KFC stop doing the same thing in reverse. People go to KFC because they like chicken. Return please to bigger chicken pieces and crispy chips cooked well at a reasonable / affordable price.

I was served by the loveliest lady in the Starbucks. She had the sweetest American accent. She was so kind and lovely to speak to. Amazing customer service

West bound drive thru, Marie was very jolly and happy in her job especially really early in the morning when you don't expect it. Great service

Awful service. Miserable waitress. No welcome or smile. On another planet. Very expensive for what you get. And I thought Costa was bad

Motorway services are notorious for siting the disabled toilets as far from the entrance as possible but Membury excelled themselves this time. Upon entering the building from the main car park (disabled spaces poorly indicated and full up) we were met with a sign saying that there was maintenance underway and there were temporary toilets out the back. Due to mobility issues it took a good five minutes to get there where there was a queue for the solitary disabled toilet, primarily because staff were telling able-bodied customers to use it. When it's hard to stand up, unnecessary queues aren't great. Why not just redirect disabled customers to the temp facilities (which were in an unused section of the coach park) before they left their cars? Treating the disabled as a nuisance should have died out in the last century.

Went for a breakfast; Burger King closed. Rubbish cafe. Stinky toilets. Drippy staff. Don’t bother, it wasn’t worth the stop.

Super slow service at Starbucks - and I mean ridiculously slow!! Clueless. Most Starbucks I visit ( and I visit a lot) at least acknowledge your presence… very disappointing.

Wish i could give no stars i would stopped on way home from Cardiff for a break was going to eat went into the toilets faeces on aeast 4 cubicles absolutely filthy locs on doors broken as we have a disabled person they went to use the disabled toilet lock hanging off and filthy WONT BE GOING BACK

Stopped to charge the EV car, loads of Tesla points, 2x for others. Loads of ladies toilets, clean, hot tap water and soap. No queue!!! Food places included BK, Starbucks, KFC, a lovely All day breakfast place as well as Waitrose and WHSMith. Worth it and will use again

Burger King prices. Wanted a cheeseburger: On the BK 2023 price list, a normal cheeseburger costs £0.99. Membury BK has just charged £3.49. Never again.

Poor customer services - still waiting to hear from manager re my complaint. Just very poor. Not prepared to deal with valid complaint.

We were really happy with our visit to these services as there were plenty of places to get food (breakfast place in food court was very good) and the toilets were clean and well looked after. As there is a quite a choice of services on the M4 this one is definitely one of the better ones

On the one hand, it was good to get to wee on the journey. Basically, it is one of the better service stations - just off the motorway without having to do a roundabout. On the other hand, the pavement through the car park is punctuated with muddy patches around trees. Also not all of the taps and not all of the driers in the gents were working. Also, I didn't get what that artwork was all about.

Chaos with the traffic flow, poorly thought out, bad position for chargers, people driving the wrong direction because of the bad layout, cars even forced to park in Tesla charging spaces because they’ve gone to far and cannot get back in to the car park. Generally I think the services are grim. There’s nothing pleasant inside, all quite dark and enclosed, no windows, premium prices, and don’t know why WHSmiths are there - they’ve lost their way a long time ago and now just overcharge. something much better could go in it’s place, better quality food outlet perhaps.

Ordered two cups of tea and an Americano. Tea was extremely weak, when we asked for two extra teabags the member of staff said she would only give us one. Despite leaving Tea bags in the cups, they were not going to give up their flavour. Coffee was like dishwater. How can Starbucks justify £9.00 for what was truly three cups of awfulness.

Excellent 5 stars from me the hotel was a very pleasant place to stay for the night with a cheerful reception

I am sat here at membury services on the m4 heading west bound(towards Swindon).And I have just witnessed them raise there fuel prices at the shell garage,petrol went from 183.9 a litre to186.9,diesel went from 189.9 to193.9. My question is why,the fuel in there tanks has already been purchased at a far lower price as the crude oil price has dropped so why has this service station raised its prices.strikes me there they aim to cash in on an already greedy industry. So folks if you want to fill up around this area come of at Swindon turn and use sainsburys approx 3 miles from junction, but don’t pay the ripoff prices at this scamming petrol station.

Well as a Starbucks customer a generally their coffee is OK, well this was simply awful. Firstly asked for a skinny coffee frap, no whip, as I wait quite a long time I watch as caramel sauce is poured over. By the time I was able to get attention it was to late and when I said I didn't order this I had a "look" ! The new coffee separated in the cup it was just water - absolutely disgusting. Think twice before visiting Staff really rude, tables dirty, awful coffee

Well !80% of ladies toilet unusable! Food service slow only saving grace was the staff in Waitrose never again!

I'm not a great fan of motorway service stations,but this one has always been one that I have enjoyed over the years. It is bright and pleasant and has complied with the government on the social distances. It has a variety of range of eating establishments as they all do. Nothing 2 complain about.

27/12/21 4pm The ladies toilets are an absolute disgrace. If we weren’t in a pandemic they still couldn’t be more filthy!!!!Someone needs to explain to the Starbucks staff the their masks don’t work on their chins. They need to be over their nose and mouth (yes I wear mine at work for 9 hours a day and I’m asthmatic) so it’s do able!!!!! Also please don’t stick your fingers in my cup before you make my drink. Hold it on the outside and keep you fingers off the lid mouth piece (yuk) All in all membury eastbound you are disgraceful

I arrived at Membury eastbound Services today to charge my car and have something to eat and rest.Unfortunately I had to wait for the charger as there was an extremely rude and aggressive family blocking the chargers for 30 minutes I. An ICE 4x4 whilst they had their break!I asked them.if they would mind.moving and they refused even when I said that I wanted to charge my car. (They had a relative blocking two disabled places too and not a blue badge in site) There was no one that I.could complain to as I have been told before that these chargers are not policed, even though it's a £100 fine to block them if not charging.I only gave them a score of 1 as you can't pick 0.Motorway services should regulate the electric chargers more. I don't go around blocking petrol pumps!

The room was cold, dark and laid out in an unwelcoming way. The selection of cakes and pastries looked old and the coffee was weak and flavourless. The lock on the ladies toilet was completely missing, and the men's toilets stank. The Covid screens near the counter needed cleaning.We will not be going there again.

Staff were all very unhelpful, payment got taken from my bank card which I could prove but they insisted it hadn’t. Ended up having to pay twice after being moaned at by “misha”Very rude and unhelpful. Apparently this “happens to many people” but the problem isn’t fixed? Always use cash here if you make a visit

We were greeted by the overwhelming smell of urine from the mens toiletsThe ladies had cold water to wash our handsThe KFC served overcooked chips. We sat down to eat and our food was quickly rendered cold. Maybe having the air conditioning on when it was snowing was ridiculous. Maybe it was done to hurry customers along. When we arrived the cleaner lady came over and proceeded to clean around us. As I moved I nearly bumped into her. I could understand if we were drunk or trouble makers. Just grandparents, daughters and the kids. Give it a miss. Might be better during the day, at night it is horrible

This was specifically for Starbucks. The coffee tasted awful after a long wait and the toilets were a smelly health hazard.

Called to get a full breakfast for my wife and I.Food was dried out, shrivelled and our fried eggs were broken. We refused them and asked for fresh ones not broken.Was going to have half slice of fried bread (soggy) until I was told it was 50 pence. Such a rip off.Cold plates, contents thrown on plate, bacon barely cooked.Stay away, stay safe.Bad advert for Harry Ramsdens

Fast food in burger king took 20 mins to arrive then was missing stuff. Cleanliness of tables was non existent and then to top it off the exit road takes out your suspension due to size of pot holes.

Over £4 with discount for tea in a paper cup. No china cups, no spoons, no aspiration. Paper cups and wooden stirrers flavour tea, but who cares?

I would rather defecate in my tent and leave it there for the entire summer; then return to the tent and sleep next to my piping hot turd than return to Membury services

It's quite amazing that this place is allowed to say open to the public. Absolutely disgusting toilets - even for a motorway servcie station, dog muck bin overflowing, threadbare everything. Outdoor seating is obviously an afterthoght and situated beneath fume discharge vents from back of the building. General air of an early post-Soviet eastern european town in terminal decline. Suggest you go anywhere else but here. Good luck.

What a s**t hole. Stay well away! The whole site should be bulldozed of burnt to the ground. Horrible food and the toilets shocking. I’d rather poo in the car park

Stopped for something to eat and toilet break. So disappointed. General site was filthy. Toilets were disgusting, not a single cleaner in site. The whole site smelt of sewage, but something you wish for whilst eating! Expected more and was deeply disappointed. Won’t be stopping at Welcome Break again.

Awful experience, went to the Starbucks and the staff continuously made the wrong drinks for customers, with a number of people complaining. My drink was undrinkable and a waste of nearly £4. The staff were rude and seemed to be struggling with what to do. The bathrooms were vile and there was no loo roll or soap available in any dispensers. AVOID as not up to usual Starbucks quality. I visit these services every other week and the the service recently has been appalling, I’m not sure if it’s new staff in the Starbucks or busy periods but it’s become a waste of money buying a drink there.

This was not a good experience. As vegetarians, trying to find food in this place was harder than finding a needle in a haystack. We ended up eating overpriced, bad quality Starbucks. Safe to say it's our last time in a Starbucks ever.

The toilets were absolutely filthy and disgusting. The sinks were all blocked with dirty water, the smell was indescribable and some of the toilets had sanitary bins placed on top of them, presumably to denote that they were out of order. This place is an absolute disgrace and should be labelled a health hazard. I dread to think what the hygiene standards are like in the eateries there. Avoid!

Would give zero if this option was available. This place is a sinkhole (pardon my French). Avoid in any circumstances. Keep driving … Dirty, unwelcome with poor selection of places to eat.

Bacon dropped out of the lettice within my Vegan Burger, clearly no consideration for cross contamination!

Stopped here today on return trip from Wales. Poor choice of places to grab a coffee so ended up in Starbucks. COVID procedures were non-existent! No obvious track & trace, no sanitisation facilities at entry to Starbucks and tables weren’t even cleared let alone sanitised. Disgusting! Left as soon as I could. They should be ashamed of themselves as being in such a busy thoroughfare, COVID procedures should be paramount.

Two days back I stopped at Starbucks drive thru while going home west side and I’ve ordered Carmel macchiato and as I’ve came a cross to pay my bill I’ve payed my bill and as I’ve was about to leave with my coffe I told the lady who was serving me the drinks to throw my empty cup of Starbucks which I had earlier to throw in the bin if she doesn’t mind but the lady was like noooo and she was so rude I think her name was Natalia or something like that wearing glasses I was proper pissed off as i was in my car

This is the worst services I have been to for a while. Very dull and uninviting. Rubbish selection of eateries compared to other services. Can't use Covid as a excuse, it was like this before that. The one lady upstairs cleaning and clearing tables spent most of her time on her phone. Top tip, if you want clean tables. Do not clear your own table, leave it and it should force the lady to actually clean the tables. We witnessed, any table that was cleared by the public themselves, were not wiped or cleaned. Drive on to the next Services.

Lack of hygiene, no gloves worn in the food/drink shops. Ordered two drinks from Starbucks, and ordered both extra hot, I even asked for the hot chocolate to be extra hot and the server expressed it had to be extra hot otherwise the chocolate doesn’t melt.... from shutting my car door, and driving to the exit sign my daughter had finished it...and loads of chocolate was left at the bottom.....£8 for two drinks, cold, not to be one of those people but it’s just disappointing, especially on a 4 hour journey and ‘treating’ ourselves.

Absolutely awful. Slop served in a sweet bun. Avoid like the plague. Unfortunately everything else was shut.

Not much here. Lots of overpriced sweets in W H Smith. Waitrose is small and doesn't carry much stock. Staff are lovely.

I passed by here after driving from Reading to Port Talbot and I’m not too happy with my overall experience. The lift leading upstairs to the food court is filthy and bumpy, I took the escalator to get downstairs instead, it got the the first floor and I heard a loud screech while the lift was levelling, I felt like I was going to get stuck and also the lighting in the lift was really dim. The shops weren’t stocked very well (specifically WHSmith), toilets were clean and I was happy to see social distancing measures in place so I guess thats a positive thing. But after seeing a few positive sides of this place, the outside tables... There was something on my table that looked like vomit and I was disappointed to see nobody (especially staff) cleaning it up after themselves. Not exactly happy...

Stopped here today and no sign of sanitisers at all very disappointed and concerned Toilets okay considering busy and ther3 was soap but again no sanitiser?

Thought we would enjoy a traditional cooked breakfast, should have gone to McDonalds instead !Yes, accept we are in different times, but how does a paper/plastic “take-away” tray isn’t what you would expect, surely these types of disposable trays are not recycle able. Surely it would be more economical to use China plates and cutlery, professional dishwashers have to have a high temperature to ensure killing of all potential bacteria, but I’m not a scientist.Back to the food. Portion size acceptable: 2 x reasonable sausages, 2 x thick cut bacon, horrible, so salty, it spoilt the rest of the food , thankfully it was “Eat out to help out”, otherwise almost £20.00 for 2 x cooked breakfast and 2 passable lattes would have been daylight robbery.We might be in exceptional times, but that is no excuse for bad food. Don’t eat there, you have a choice,!

Driving back from Hastings after a fab holiday in Egypt. Pulled into Membury services at about 5am for a sleep in the car before continuing to Wales. (I have CFS). Slept for about 3 hours in a quite part of the carpark, then went to the loo and the shop. Got back in the car and drove home. About a week later a brown envelope arrived. You have been fined £100 for overstaying the allotted time at Membury. So do I continue driving and fall asleep at the wheel causing a pile up on the M4 or do I find a safe place to stop, have a sleep and continue driving. I did complain but to no avail as I was told I should have read the signs. Even after explaining about my illness they would not accept my reason. Ended up having to pay the £100. Moral of this story DO NOT SLEEP AT MEMBURY SERVICES.

Following from my last review very little has changedThe gents toilets still stink and that tells me there is no cleaning regime even with COVID. the covid posters look like they have been there since March, very unkempt look. The good breakfast is one to avoid, handling food raw and cooked, credit cards, etc with the same pair of gloves and no cleaning of hands, not wearing a mask properly either.Starbucks was not very inviting and customer service a big fat non existent.Wearing a mask seems pointless here..

I’ve been stopping at Membury services for years in the wee small hours as I travel the M4 between South Wales and London and the decline in standards has been obvious for years.... it was once a great little stopCalled in for the first time since Covid restrictions have been relaxed and things definitely haven’t improved.The Costa Coffee machines that used to be there have now been replaced with a Starbucks one presumably as the Starbucks shop inside the building itself is now closed overnight. I prefer Costa drinks myself but I guess others don’t The premises themselves seemed to be staffed by just two people who were replenishing the shop.The toilets at Membury services eastbound have never been fantastic but they seem to have got worse. Most of the urinals have been taped off, the hand driers no longer work, (apparently because of Covid-19 restrictions but the ones at Reading services are still on) at least two of the taps were leaking, there appeared to have been little or no cleaning done and it looked like someone had kicked one of the toilet doors off it’s hinges and left it leaning against the partition.This place needs an overhaul FAST!

Do not visit the Starbucks here. The staff are rude, and then are rude about you in another language to each other. Asked for a an oatmilk hot chocolate with a small bit of dairy cream for my daughter (we are limiting her dairy) and we were mocked for it. To our faces and amongst the team. They didn't do it. Asked for an extra shot. Again didn't happen. I have never seen four young women talk to customers with such distain. Everything was met with a huff and a grunt. I wish there was a way to mark lower, cos they certainly deserve it

Cleanliness was a worry, COVID processes could be improved. Visited McDonald’s this morning that was an example to follow.

Absolutely awful place. Covid price hikes seem to be in full force across the board. I have sympathy with retailers on this, but there have to be some cheaper options available. We stopped intending to eat and left 10 minutes later with a bottle of water. Loos ok. Lack of social distancing near fast food outlets.

Thousands of people are caught out every month by the ParkingEye monitoring systems in Welcome Break service stations. First time visitors are frequently unaware of the time limitations and the way they are measured ( cameras somewhere near the entry to the car park, same at exit). There is zero flexibility from ParkingEye. I was in their "kill zone" for 2hrs and 23minutes and am now fighting a county court case for 175 GBP. Rest stop provision on UK motorways is pitiful. It is a hazard to other drivers. join me in boycotting Welcome Break until a more flexible solution is adopted.

Over the years, travelling between Bristol and home, I have used these services and noticed the decline. I certainly will not be stopping on my next trip. Luckily the loos were clean and smelled fresher than most.

Not a lot to say other than this is a fairly lifeless motorway services station. It wasn’t terribly unclean when we stopped, but is dated. It is open twenty-four hours and has a Starbucks and Waitrose.

Quite a grim service stationThe staff at BK were very polite and welcoming.But the toilets stink and need a damn good clean, there is no check list to show regular cleaning and i suspect they don't get cleaned too often.The only useful thing about this service station on our journey is it is halfway

Waited10 minutes in slowest queue imaginable. Only three customers (3 drinks only) ahead of us. All but two staff on break at same time and only one of them covering the drinks queue. The other on the drive through. Coffee was only like warm. No manager on site until Monday ( it is Saturday). They couldn’t care less. Never again...

Very long ques for coffee. Costa machines were not tended to without cups etc. The whole place smells exactly like a toilet. Not somewhere I would want to eat. Overall, I left without what I wanted because Starbucks is both slow and rubbish. Will not stop here again in the future.

Stopped here early evening for something to eat. The place itself is tired in appearance and toilets need cleaning. However, we were pleasantly surprised by the quality of the Fish and chips at Harry Ramadens. Good size portions, cooked to order and very good quality. Also the serving staff had a smile.

You would have to be in dire need of sustenance ( or need the loo urgently) to spend time in the Westbound Membury Services. We had the feeling that we had entered a post apocalyptic facility- dystopian in its awfulness. Virtually empty (no surprises- maybe others had been before!) and Harry Ramsden closed (at 5pm!). Had a cheese burger from Burger King. This was interesting in that I can with total certainty state that it was the worst burger I have ever eaten. Well, I say eaten, I took two bites and threw it in the bin. The bun was stale and the burger was dreadful. I broke a tooth on what ever was in it! What I don’t understand is why? So, next time we taking flask and sandwiches!

Made the terrible mistake of stopping yesterday 20/01/2020.at 5.15 p.m at Membury west bound services. Where my wife and I purchased a vegetarian burger and cheese burger meals from the Burger King outlet. When paying for the (sorry I can not call it food) I was told the cost was £21.80. When I enquired HOW MUCH. I was then told it was in fact it was £12.80 (Phew) I can only say it was the worst thing we have attempted to eat I think ever. In fact we both left after one bite of both burgers. To add insult to injury the loo's were dirty and not nice at all. On a plus note the attendant at the fuel garage station was friendly. although £1.52 per litre. My own thought are that people pay good money at these services so should expect something better than this. Perhaps staff who care (fuel station cashier excluded) would be a good start or perhaps remodel the whole service area or just close the place down (my preferred option)

Visited Burger King at membury services westbound on Tuesday 14/01/20 I can honestly say that I have never attempted to eat anything so disgusting as the whopper with frys I ordered it was inedible and I left it, I would of complained at the time but I was so annoyed that they could serve something like that I had to get out if I could give them zero I would

Surely you can do better than this... please. See photos... Do your customers deserve this or something better? Thanks

Heading westbound on the M4, stopped off at Membury services which are a Welcome Break franchise. There is a Waitrose store here and all normal facilities. It’s a convenient stop off right on the motorway. It was quiet in the last day of the year. Clean and tidy it served its purpose.

Parking is chaotic to start with - one way lanes so if there's no space you have to go back against the traffic to find a lane with spaces - wished we'd driven on to the next services! Aged, shabby site with claustrophobic low ceilings. Ladies loo was awful with doors without locks and just plain grubby. Won't be using these services again.

Seems a reasonable amount of choice. I had coffee, which was fine, nephew enjoyed some of his food better than other. Typical service station really.

Food ok, but the place was absolutely freezing, spoiled our food. Tried every part of the restaurant in case there was some heat blowing out somewhere, but absolutely none.

This service stop has always been one I try to avoid if possible. It’s dated ( like something out of the early 90s ) with dim lighting in the dining areas and just seems to be generally run down.

Burger for £6! Locks on 4 toilet doors broken so gave up! Sink area drenched, dreadful design where water from tap splashes everywhere and sides sinks are on get soaked and are designed to drench you, leaning a long way for soap cant avoid getting wet, why not design sides with a lip or slope into sink bowl so water runs into sink bowls and Not our bags and clothes. Floor soaking wet. Car park designed so only way out is passed the busy services entrance. All in all very unpleasant experience.

Probably the worst kfc I have ever had very poor and no flavour three tiny bits of chicken had to throw away so bad

I stopped at membury services to get a starbucks. When I asked for my order the mixing bowl of the blender they use for the frappuccinos was absolutely filthy and the fact they tried to make my frappuccino in that was shocking. I said to the lady that served me that it was dirty and she said it is stains so I asked her politely to bring the bowl over to me and you could see the syrup that they had previously used running down the side of the bowl I even wiped my finger down the side where she claimed that it was stained and it came off on my finger I asked to see the manager as I thought this was unacceptable and she wasn't even bothered not even an apology and the fact she still tried to make my frappuccino in that was absolutely disgusting they really need to go back for training on food hygiene if they think that this is acceptable.

you can choose nicer, pricier food at the supermarket outlet or there is a selection of fast food toilets were clean and it was relatively busy

I visited Harry Ramsdens today at Membury service station to buy a mid morning snack. I chose a sausage bap for £3.99. Amagine my surprise when I received a stale bap and two very cheap sausages with no butter. The lady behind the counter was pleasant enough and did her job in trying to upgrade me with an egg for £1.49. Oh well, I guess you live and learn.

We stopped at Membury Services on the drive home from Teddington for possibly the first time today as we normally avoid Starbucks, but we needed a pit stop and a sandwich. Clean toilet facilities with good food food outlets made for a perfectly acceptable experience.

Decent food court upstairs; a number of options which useful even people within a group want different food and there were highchairs for babies too. The baby changing room needs to be cleaned more regularly though, the smell from it was so bad, we had to use it with the door slightly open (people before and after us, had to do the same).

I attended Subway, a chain I regularly buy from. I decided to get the chicken and bacon wrap and saw a measly amount of both put into the tray for heating (a 3/4 full at most scoop of chicken two very small rashers of bacon). I got to the next station and asked for cheese where I received a sprinkle at best. Lettuce began to be piled into the wrap before I was asked if I actually wanted lettuce. The lady then instead of beginning again just painstakingly picked each bit of lettuce out taking the cheese with it (Subway showing their lack of allergy awareness as ever, not a problem for me but something I notice). The meat had arrived after being heated up and I challenged the portion size to be told that it wouldn't wrap if there

Wish We had read reviews before stopping here! Staff on the whole pleasant but the food was ugly and the dining area bad --- Not likely to stop again for food in any of the outlets.

Price ringing all outlets charge outrageous prices. Blue badge parking. Accessible toilets. Hotel on site.

We stopped here for a comfort break and to get a small lunch. Never have I left such an awful review but I have just paid £3.39 (shocker in itself) for a simple small cheese burger! It was cold and the bun was very dry. By the time I was about to eat it two mins after purchase we were already on our journey along the M4 so could hardly return it! Never again BK you out did yourself this time on the most disgusting burger of all time!

not had a subway for long time. and never again by this services standards . Our baguettes were half filled, messy and customer service was poor . not like they were even busy!! .. just couldnt be bothered . one services I will definitely avoid in future .

I had never visited Harry Ramsden Fish & Chip anywhere but decided to try it when I stopped at Membury Services.

If you are travelling East on the M4 and need a break then either use the Leigh Delamare services at Swindon or the Chievely services at Newbury. The membury services are simply put, foul.

Stopped off at Membury services on the way home for something to eat. Decided on Burger King. Smaller portions than McDonalds and had to take a 2nd mortgage out to pay for it.

Stopped Here briefly on the way to the airport. Slipped on the floor due to the amount of greasy residue that was coating the floor. Not sure if staff had correct training or if incorrect products were used, but the floor was not clean in the slightest. Extremely dangerous as I really injured myself. To top it off, one of the employees walked past and said “I’ll get someone to clean that up” did not come over to help me or ask if I was ok. Left feeling Embarrassed, annoyed and in pain with my Holiday ruined. Injured back, elbow and nasty lump on the back of the head. Emailed the company with the hope they will look into this and check correct methods are being followed to prevent this happening to anyone else in future. However have not received a response yet. Will not be returning

This place is always a step better than other Westbound services on the M4. This was a visit after three hours of driving in the early morning. Harry Ramsdens comes up trumps with their proper breakfasts, traditional full English in three sizes. All well cooked and fresh. Sometimes only the full EB will do. Toilets here are pleasant and clean. Well done.

We stopped at Membury services for a break, it was very busy but the place looked very well maintained and clean including the toilets. I went to Harry Ramsden for food, the food smelt nice and wasn’t sure what to expect as had never tried Harry Ramsden before.

It’s a motorway service station. It has few redeeming features, other than toilets, and a chance to get some bland food at expensive prices, or fuel at horrendous prices.

An hour for food - even taking the fact it’s Bank Holiday Friday night into account - is shocking. An hour!!!!!

Popped in today staff in Burger King disinterested. Chips stone cold and my latte when I tried it ohhh an Americano I won’t be using this branch again worst I’ve ever seen!

extremely rude and could hear them slagging me off behind the counter because i wanted a loaded wrap at 7:45am. disgusting

Parking ok. Service area ok. Services ok.

Brief visit. Main issue was finding the correct road into the services as the signage didn't seem to be great.