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3.0

Based on 83 opinions finded in 1 websites

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Nº 612 in 828 in Blackpool

Nº 113 of 126 British in Blackpool

CUSTOMERS TALK ABOUT DISHES WITH..creamcakepayfishladycoffeechocolate
Score
OpinionsNoteTripAdvisor833.0

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st time using today, food portions were OK for a child, chips were definitely not fresh (frozen) liver was rubbery, fish was gooey, £38.85 for food for 4 people disgusting £1.20 per carton of apple juice although they are from a supermarket in a 6 pack which cost £1.69 absolutely disgraceful it says not to be sold seperatly, staff members well I've seen happier tortoises stood there staring whilst we ate would not recommend at all food not fit for a dog

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Cathy C . 2024-08-08

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Awful customer service, old / drab cafe, awful staff & overall awful! Would never visit here again in this life. I thought the person serving was rude / obnoxious, angry, miserable, unwelcoming & so did the rest of the patrons. Couldn't finish their blistering hot cup of tea fast enough & get out of there. Maybe she should retire, again?!! Absolutely atrocious service. Less than -1 star. Nil to be exact!!

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680nzingaq . 2022-10-11

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Great food great prices. Even let my dog come in and gave her a sausage and a bowl of water. Lovely friendly people. AND they have soy milk

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BoardingPass791496 . 2022-10-04

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My wife and I dined here a couple of evenings the food was very good and nice portions on the plate, the staff very very nice and helpful too along with a very clean and bright restaurant

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Nigel-St . 2021-08-15

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We stumbled across this little cafe one night decided to try it. Wow large selection on offer. My OH is fussy but loved this. Service quick lovely staff , all covid measures in place nothing to much bother will return

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jamb01998 . 2021-07-18

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Went here for tea, had offer on the board fish and chip mushy peas bread and butter, so I order it twice 2 can drinks, shocked at the price £15.70 when the offer was £4.50 each, I asked about this, the fella who give us the food just said, oh she’s given you the high price one. Child’s meal sausages and chips. Chips warmed up awful, the sausage was also warmed up and hard, ( I wouldn’t even give it to a dog.) I know the fish swim in the sea but didn’t know he swam in oil on your plate. Chips been well warmed up. Not nice at all. What I did eat of the fish and oil repeated on me all night. Spoilt my night

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LIZ . 2020-09-07

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Do a favour to the Staff and dont visit this establishment. No custom equals no business and this simply leads to more dignity of people working somewhere else. If you decide to give it a try watch carefully the manager. This will lead you to the conclusion from the post title. Food seems to have cash & carry quality, taste and orgin. Nothing to do with homemade (home warmed up rather) Sparklers served with kids ice cream are NOT atested for children. Eclaires with no fresh cream. Just do not visit for your own sake.

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MarkGMark . 2020-05-12

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This is the worst breakfast ever over priced cold avoid prices extra for toast beverages should be ashamed of themselfs

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dawn m . 2018-11-04

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advertise full English breakfast but yet you have to pay 70p for a slice of toast and pay for tea and coffee it is not a full English with out toast very disappointing

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DonnaR1894 . 2018-11-04

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Called for coffee and cake. My Lemon Meringue Pie was delicious. I wanted Apple pie but they had sold out. My husband had giant Éclair which was dry. The display of cakes are very tempting.

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Hazel R . 2018-10-30

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Visited this cafe with my family last night and was shocked at just how low the standard was. We ordered meals for our children and were ushered to the back of this place. Now I understand that utilising space for maximum profit makes good business sense but I had my plate pushed against my chest and so did my wife (and we are both average sized people). The staff were friendly and the manager was pushy and abrupt. The prices were excessive and anyone with an ounce of sense would realise what ridiculous profit margins are being achieved here. To the owner: for God's sake put some investment and effort in, including performance managing your inept Cafe manager. To the customer: do not allow this establishment to leave a bad taste in your mouth when thinking of Blackpool.

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ashfield1010 . 2018-10-29

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Went in today for brekky was awful... manager kept scratching her head .. I witnessed the worst food hygiene practices ever .. a tea towel was dropped kicked to one side then picked up off floor and used to dry pots .. I couldn't eat my. sarnie after that.. manager was barking at staff .. our waitress looked positively scruffy no hair nets in food area used .. honestly who ever owns this cafe get a grip

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Julesflora . 2018-10-28

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We were 2 adults and 3 children, 1 in a wheelchair and 2 in a double pram. We wanted to order drinks and cakes, but as we weren't having a full meal, they refused to let us sit down. With lots of empty tables outside, and the space we needed with the pram and chair, maybe put a sign up, rather than quizzing people what there having then refusing service. not good.

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MrsHen3 . 2018-10-26

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Having seen the amazing looking cakes on display outside the cafe 2 days ago we came back especially to treat ourselves this morning. Biggest waste of £15.80 ever (2 cakes, tea and hot chocolate). The cafe is very disappointing inside - looks like a greasy spoon which is fine if you want an all day breakfast but when paying almost £5 for a slice of cake I expect somewhere much smarter. Cake was very dry, hot chocolate with brandy and cream disappointingly presented.

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daffydilly2018 . 2018-10-23

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Been in twice the same service both times woth the same lad. The tall waiter that served us was lovely The lemon merange was really nice Overpriced for what it was though. The staff all look miserable.and the older lady was ignorant. And could maybe learn so customer service and maybe crack a smile now and again

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Kaye B . 2018-10-21

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I have just read some of the 'terrible' reviews and wonder whether these people went to a different place to me. First of all, it's on Blackpool seafront so it's unlikely going to be a Michelin-starred eatery but I found the place to be cheap and cheerful. The staff were nice and smiling and my piece of gateau was the size of Trinidad and Tobago.

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stevef757 . 2018-10-16

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If I'm really honest I found it a bit o overpriced but I will say that the staff are really nice and pleasent

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narkyone1 . 2018-10-11

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If you want to eat your breakfast/lunch/dinner in a hostile environment where the elderly waitress/manager barks orders at young waiters then this is the place for you. I sat with my two young children eating breakfast listening to the manager consistently verbally abusing the young staff throughout the half an hour we were in there. This woman has no person skills let alone customer service skills.

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lewbieb . 2018-10-08

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We visited the cafe to sample their cakes. I had been there previous but the family hadn't. They were amazed at the size of their cakes. We all thoroughly enjoyed them but were just a bit on the pricey side. Was spot on for a treat.

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Dawn S . 2018-02-03

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Was a freezing day so myself and partner went in for a cuppa to heat up , decided to get something to eat also!! Well. They said it was a chip butty. But two cheap slices of bread with chips threw on top hardly counts as a butty?? Also the cakes are overpriced and the actual seating area is ridiculous. Better suited to a park. And the toilets were filthy, and the elderly lady who served us was decidedly rude and barked orders at poor staff. Avoid if you can

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CallY193 . 2017-11-04

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Visited The Waverley Cafe today with my partner for a bite to eat. The lady and young man who served us were both very nice and help ful, but the woman who appeared to be in charge spoke rather abruptly to a staff member in front of people. Menu had a few different options ranging from light snacks to full meals. I opted for the chip butty and my partner had the cheesy chips. Both were priced at £3.95, portions were small and I felt for what we had, both were pretty over priced (as were most things in the menu.)......nit sure I would hurry back here.

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KirkieLady . 2017-11-04

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This place is not very nice at all. The drinks and food were just about edible, although you would’ve probably been able to knock nails in with the scones.

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Stuggy123 . 2017-10-28

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For a Blackpool sea front cafe this is is an unexpected find. Kids had a chocolate milk shake each and what a treat for them! Friendly well presented staff even came over and said she had made a little too much milk shake and did they want the excess. Someone was in for a treat with the strawberry milk shake!

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Peter T . 2017-10-27

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I ordered a fish finger sandwich , I could literally snap them in half.

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JennieGormley . 2017-10-27

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Me and my family,6 of us,called in for a cuppa as we had been walking around all day only to be met at the door by a stern looking lady I'm presuming was the manager,she saw we were a group of 6 so pulled an extra chair to the table a table for 4 she lead us to and I had to get another chair to make the 6,our order was taken,6 drinks and 2 cakes,the order was a little expensive but tasted ok,due to leave my sister went the toilet so we just finished off when the lady told a tall lad to clear our table as a couple,one in a wheelchair,was having this table due to get thinking it was the best place for them,the lad,whom worked his butt off,was embarrassed and apologised for her basically kicking us out,as we left the couple said they hoped we weren't kicked out for them,we said we were but not their fault,she said i bet ee had been kicked out of worse places and we said actually we hadnt,staff also in there mutter between themselves clearly taking about customers,whilst outside waiting for my sister we saw one staff member blow his nose in a tissue and put his hands being his back,unsure were tissue went,then proceeded to serve cake without washing his hands,all the staff were stoney faced and struggled to crack a smile between them other than the tall hard working lad who clearly is too good to be working there,I wish I had read reviews b4 we went as there clearly not great where the staff and the boss are concerned,they all need training up on their customer service skills

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Jenny H . 2017-10-26

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We called for a quick pit stop breakfast... 2 adults 2 children. We all had the hpise breakfast at £3.95 and hot drinks with extta toast. The service was friendly fast and no faults at all. We sat upstairs and had a lovely sea view. The cakes on display looked wonderful and will definitely be back to sample in the spring! And as for the owner she was friendly and no rudeness at all. Great little place

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jemmalouise87 . 2017-10-26

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After a dodgy start being greeted by a sour faced woman things improved. Two coffees, a breakfast and enormous slice of strawberry pavlova were all delicious with a fresh bowl of water for the dog, all delivered by smiling young staff. We watched the world go by from our comfortable outside table. I would remove the older miserable woman and a full 5 stars would be appropriate.

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MyAztec1 . 2017-10-09

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Just wanted coffee and cake , met with a woman Who had a face like stone saying only cake n coffee in a harsh voice saying served between 11-12 so that's what we want

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pablo696 . 2017-10-03

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Was here today for cake and coffee drink was lovley but the slice of cake was so thin you could almost see through it bill was £10.45 🍰cake slice nothing like this 🙁

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DonnaKebab50 . 2017-10-01

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After having walked out of another cafe (see review on The Sea fish and chip promenade) we found this little gem just a few doors down. It didn't have the modern appearance of others but the menu looked good. I had the special which is small fish, chips and peas and bread and butter all for under £4. The battery was light, crispy and melted in your mouth and not at all fat laden. The fish was white and flaky. The chips and mushy peas were lovely. My friend had fish and chips which I think they called the Fleetwood. When it arrived the fish was huge with plenty of chips. You could also take away. They also did breakfasts, home cooked meals etc. A little treasure of a place

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hunnybunwales . 2017-03-28

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This place is absolutely lovely, the staff are so polite and welcoming. The menu is also so amazing and especially the cakes they have and how big they are! Choices are endless! The location is very lovely and nice to have a little snack or treat after walking around. Would recommend as perfect for families and couples!

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sunshineloverxxx . 2017-01-27

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After spending the morning and afternoon st Blackpool Tower and the circus, we were in need of a much needed break. We had been recommended this place by our hairdresser and was told to try the giant eclair. My wife needed no persuading - I chose to have just a coffee and our daughter had a face ice cream. All the staff were polite and the eclair was very tasty. Would recommend to anybody.

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Mini_Travellers . 2016-11-04

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Biggest chocolate eclairs I have ever seen(at least a foot long). Other cakes are beautiful too. Staff friendly.

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misty3727 . 2016-10-30

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Called in for coffe and cake, 3 adults 1 child.We had1 x cheesecake1 x lemon merangue1 x choc muffin1 x childs ice creamAnd 3 lattesThe bill was £25.25I am by no means a skin flint but i thought that it was very expensive

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ooberrydooberry . 2016-10-29

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We called in for breakfast around 10:45 last Tuesday. We waited to be seated but were very quickly allocated a table. We ordered breakfasts that came quickly, plentiful and hot.It was obvious who the owner was, but she was very pleasant, the waiting staff spoke broken English but were attentive and smily.All round, a good breakfast.

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AnnyCurdy . 2016-10-28

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We love Blackpool, but the same type of food gets old, so when we passed the Waverly it seemed to offer a good alternative.We ordered three coffees, on tea. Two baked potatoes with cheese, cheesy chips and a slice of cake.The drinks and cake came quickly. They were fine. One baked potato came on a chipped (massive chip) dish. Upon eating the other a piece of raw bacon fat was found in the coleslaw. Other than that, the cheese was cheap and side salad was warm (but that was understandable).That wasn't the worst though. The staff all seemed nice enough with the exception of an older lady behind the counter. She constantly told off the rest of the staff (who seemed to be working quite hard). She, on the other hand, seemed to only be preparing hot drinks - and making many errors. One staff member (Robert) got the brunt of her bullying. He was working harder than the rest but was constantly getting shouted at (in public) and being told to do more and more work as she stood and watched on. He had good hospitality skills - you can do better than this place Robert!whilst we were there at least two other meals were sent back. I don't know why.

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Christaitfife . 2016-10-17

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Cake and coffee to die for! Huge portions which took a long time to eat but worth every mouthful...although my slimming world consultant may not agree on Thursday when I've put half a stone on!! Would definitely visit again. The only down side is that it is cash only - cards are not accepted. We did have to copper up and at one point thought we might be doing the washing up! Its not cheap (my cake slice was £4.95) but it was our anniversary so it was our little treat!

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Jane B . 2016-10-04

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We were walking down the promenade having just feasted on fish and chips on the sea front when we came across this cafe, we were absolutely drawn in by the size of the portions so sat down and ordered, there was a fear that the cakes would be visually desirable but bland in taste but we were very shocked that they tasted just as good as they looked.id definitely recommend the Eclair

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DarrenDR . 2016-10-04

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I have never met a cafe owner so rude in all my life , from the minute I walked in she made me very uncomfortable with the way she was looking at me then she asked me and my 1 year old daughter to leave because there wasn't any table space next to my family who where all sitting ( there was plenty of space ) she made a big deal and asked me ' could I read ' because there was a sign saying wait to be seated although the waiter at the door said it was fine to go sit with my family I have never been so embarrassed in all my life as I was leaving she continued to follow me into the street shouting abuse because I said there was no need to be rude , have never felt so intimidated in my life would never step foot in her scabby little cafe again.

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Stephanie C . 2016-09-26

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Won't visit here again if you paid me the staff all have attitude problem and speak to you like rubbish their have a cook with long greasy hair which didn't have any hair net or hair tie back their cut the fish with a pair of scissors fly flying around and bread and butter which were rock hard refuse a refund and put the meals I paid for someone else to have and drop the ladies fish on the table next to me on the table and just picked it up and put back on the plate which she didn't have glove or anything on and the plate and cutlet were all filthy

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Stacey C . 2016-09-02

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Came mid-Sunday morning for desperately needed breakfast to counteract hangover. Partner had The Works which he said was excellent and I had Bacon Barm which was well-filled and bacon just how I like it. Good service - waitresses never stopped. Obviously a very popular place - not surprisingly. Job sorted. (The cakes looked amazing too even though we were too seedy to try so will come back here next time).

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Margaret G . 2016-08-22

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Visited with friends for breakfast as advertised £3.95 for a breakfast on a board outside (sausage, bacon, fried bread, beans, mushrooms and fresh tomato) we ordered a slice of toast for 60p extra, the breakfast was delicious and hot but.....the drinks were very expensive. Pot of tea £1.95 and can of coke £1.50.

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Mandy W . 2016-08-14

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The cakes are amazing....... but very sweet, the slices of cake are very large. We had coffee & cake and I've added a pic

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JenBeau77 . 2016-08-05

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we had really nice time her the staff so friendly and the cakes are amazing very clean and tidy our 11 year old could not finish his cake as the portions are so large will visit again next time in Blackpool

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Duncan W . 2016-07-27

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We were enjoying the breakfast and coffee, that we had ordered, when a bird pood while flying over going in our coffees and food, my friend called the waitress over and told her what happened, she looked like a scared rabbit so we said could we have another coffee and we said it had gone in the food, (admittedly my friend had eaten most of hers while i hadn't even eaten half of my breakfast), the waitress brought out coffees over and took our food away, never brought anything back so when we went to pay for our drinks and breakfasts, my friend said to the member of staff on duty i'm sorry we couldn't eat all out food at breakfast because of what happened, the woman turned round and said well its not my fault a bird crapped on your food, we have inside seating you should have sat inside, my friend said i know but we were sat outside, the woman repeated and we have inside seating you could have sat inside anyway we paid the bill of just over £13 quid and i reckon we got charged for the second cups of coffee because the breakfast was only £3.95 each so that was £7.90, so 2 cups of coffee couldn't have come to £5, not in a tiny little cafe, surely she should have either offered us what we hadn't managed to eat or knocked some money off just out of courtesy but no we just got rudeness, we will never eat here again or have a coffee again and my advice to you is that you either eat inside or take your business elsewhere to a more friendly place and no we are not holiday makers we happen to live here.

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debs196446 . 2016-07-22

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Great little place and have you seen the size of the cakes!! Amazing!! If you love cake then just pop in here for a large slice,you won't be disappointed.....lovely staff too....

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debrahoyle60 . 2016-04-16

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It's a shame that this cafe is spoilt by the extremely rude cafe owner. I am sure the staff could take her to an employment ribunal for how she speaks to them. She is a bully and victimises not only staff but customers alike. It's a shame as the food and the other members of staff are lovely but the manager just leaves a sour taste in your mouth... will neve visit again

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Julie W . 2016-04-04

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We visited the cafe on bank holiday Monday, as my partner (who's favourite food is cream eclairs) was gutted we forgot to visit in October. So we arrived, it was cold so we decided to sit inside, the giant eclairs are marked up in a glass display cabinet as £2.50 so we thought coffee and cake great. Or so we thought. We ordered 2 giant eclairs, 2 fruit shoots, a filter coffee and a tea. It was waitress service, quick (as it was empty), they bought our order over, the eclairs were covered in some sort of chocolate powder and served with more cream, they were overcooked and stale. They were a total disappointment. I ate half and my partner couldn't finish his either. All of the staff watched us eat and drink, yet when my partner said he wanted to pay the young girl who served us totally ignored him and started chatting to everybody else behind the counter, plain rude! He asked her again very loudly and she went round to the till and told another lady what we had and put it into the till... Fruit shoots £1.70 each! And the eclairs were £3.95 each, making it £1.45 per eclair to sit in! I'm totally disgusted and would never ever recommend anybody goes in there they don't deserve the custom serving rubbish to customers

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daniellesmith1992 . 2016-04-02

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can never walk past the Waverly without having the mouth water at all the stunning cakes on display and the giant eclairs are perfect

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Brian S . 2016-02-26

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can never pass the Waverley café with its mouthwatering range of cakes in the display cabinet outside and those eclairs are to die for

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Brian S . 2015-11-27

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We had our first meal in here on this visit. Even though the menu has changed, it was not a disappointment. We were served very pleasantly by Maddie. The food was superb and the Coupe Fraise was to die for. I even treated myself to a Lumumba. This is definitely the best seafront cafe in Blackool.

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Bubbles0912 . 2015-10-30

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Called in for tea and cake, nice tea. Huge cakes, not all fresh cream but comes with fresh cream poured over, very sweet, very naughty but nice

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Jane M . 2015-10-24

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Amazing cakes for the larger appetite! The cakes don't look real as they are double the size of normal gateaux's.We tried the strawberry gateaux and the massive chocolate éclair. We would recommend everyone who goes to Blackpool to try these amazing cakes.

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Tony K . 2015-10-18

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My husband and I called in today for hot drinks and a slice of cake he ordered the strawberry gateaux, it tasted stale and the cream was not fresh it left a horrible greasy feeling and taste in my mouth, tea and coffee was fine and service was good I would not return

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canaryclang . 2015-10-17

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Walked past a few times before adventuring in. What a treat the cakes a delight to look at & to eat fantastic. The size of piece fills a small diner plate. All fresh cream beautifully decorated. Well done Waverly what a joy. Will be returning

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woohoo3367 . 2015-10-07

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We came back this year for a drink and a cake and the service was it was last time we came here fantastic the girl that served us both was friendly helpful and very polite we had a hard job to make are minds up that's wasn't a problem for waitress she would give us abit more time don't take any notice of the bad reviews on here it's all good I was the guy that sneezed am sorry for that love me cheeky in Kent x

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glennscheeky28 . 2015-10-04

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One of those places you walk in and immediately feel like your an inconvenience, menu has an array of food but to be honest i ordered a latte which tasted no better than dishwater, wasnt even hot dishwater either. . .so my thoughts are if they cant get a coffee right then not much hope for food.I would normally complain but on this occasion i thought it might be a waste of time and just put it on my never to visit again list !!!!

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WayneRutledge . 2015-09-21

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looking for something hot and quick,like a fish and chip shop, we came upon this place. Original retro decor hardly changed over the decades I bet. The staff were very friendly, and the home made pies were absolutely delicious. The only reason it didn't score "excellent " was that on the occasion we visited the customer loo was out of action for some reason so we had to use a quaint little backyard type loo which was very , very basic.We loved this place and would recommend it to anyone.

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IsleofWghtLil . 2015-08-27

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We come to Blackpool and reguarly i have walked past and admired the gateaux. So eventually i went in with my son and daughter. The black forest gateaux look stunning believe me. It was discusting yes it looked lovely but the cake didnt taste very nice and nor did the cream. Another lady sat on the table next to me and the rudeness of one of the staff soon sent her packing. I said upon paying the bill how disapointed i was and that i now had a very nasty taste in my mouth only to be told they use kirsch and im the only one thats complained so basically get lost. Very disapointed, they dont tell you its cash only either. YOU NEED TO BRUSH UP ON YOUR CUSTOMER STILLS. REMEMBER THE CUSTOMER IS ALWAYS RIGHT.

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katedmonds . 2015-08-10

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i can't say how the food is as i did not get the chance to get any but my partner and i and my partner's son decided to call in and have a drink my partner had a hot chocolate and her son had a banana milkshake which he said was really good as it was made of ice cream and that you could taste the banana''s that they had used i had a hot chocolate that was infused with brandy i thought that it would be brandy flavoring but no it was real brandy and a very nice portion of it i could not complain so much so we went back a second time for another one

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Simon F . 2015-05-26

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Instead of the usual Blackpool fare of tea/coffee and something fast food, you should try this place, tucked away and set back from the prom, you can either sit out or eat in. You could say the options are limited for a cafe but what you get for your money is more than adequate. A choice of beverages to suit all, and the choice of cake ...... only about 6 to select from but the eyes have a feast with the choice. Once chosen your cake is cut from the display and presented professionally with more cream or ice cream as options.The establishment was clean and well presented and the waitresses were smartly dressed and polite and attentive without being pushy/uncaring.As a break from walking the prom this was worth the slightly high pricing for the choices and because the portion size was enough to satisfy any sweet tooth, you didn't mind.

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Christopher W . 2015-05-25

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The cakes are large that are displayed for you to choose from and the portion you get is more than you get anywhere else, the presentation of the cafe was clean and tidy and the outdoor area was equally so. The staff were smartly dressed and were polite and helpful, the overall cost was higher than you would expect but the portion size complimented the price.

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Christopher W . 2015-05-25

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I must confess that it's taken me 2 decades to actually sample the delightful cakes that the Waverley offer. So the sense of anticipation was palpable when my family and I sat down to indulge our collective sweet tooth one chill November afternoon. Every cake on display looks incredible and to finally try them was a well worth waiting for. Superb portion size, incredible quality and superb friendly staff. I've read some of the negative reviews on here and some people need to really get a sense of perspective. Restaurant seating is for paying customers - that is an obvious one; they're running a business for goodness sake. Not all places have automated payment facilities - so what? It's a mild inconvenience, but hey we coped for 1000's of years with trading off goods and services before a basic cash system came into place it's not the end of the world. Step away from the internet, put the iPhone down and feel some real money in your palm for a change (no pun intended). BUT seriously, it's a numbers game; not everyone sees the cost per transaction and rental of having a PDA link-up with Ingenico for example and the Waverley - which only opens seasonally, can't afford the unnecessary overhead costs. So there you have it. Perhaps if people saw the bigger picture they'd think before they blink, but then again...I had a good conversation with the owner, who was a charming lady indeed and she informed me that person to credit for the wonderful cakes/gateaus was a retired Austrian gentleman who was indeed a master Patisserie chef. Having found that out after I'd eaten I was left kicking myself for over looking the Black Forrest Gateaux - which looked superb.So if you do find yourself hungry between lunch and dinner I urge you to wander down to 199 Prommenade Blackpool and try for yourself. You'll have to wait until Easter 2015 now though sadly, as it's now closed for Winter :o(

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Gareth J . 2014-11-09

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Myself and my wife were walking along the promenade when we saw that the Waverley was open. so feeling a little tired we approached the front door only to be told that we couldn't go in because we were not buying food. We were disgusted. We could appreciate it if it was over a busy period but it was half 7.

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dazza1965 . 2014-11-02

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After visiting waverley cafe today we surly wont be again myself partner son and parents stopped here for refreshments whilst walking the promenade my partner bought a chocolate éclair from the take away counter to be rudely told it could not be consumed by the seating area as it was bought from the take away counter we accepted this and proceeded to order drinks we where then rudely told again we couldn't sit in the area If we where only ordering drinks so ended up ordering 2 chocolate éclairs just so we could sit and have a warm drink... When the waitress brought our order to the table she may as well of thrown them at us absolute poor customer service and so over priced just for the privilege of having a seat you get robbed 3 drinks and two chocolate éclairs cost over £13 would have gotten better servive in asda will not be visiting again!!!

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Chloë H . 2014-10-29

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We had visited this establishment previously a couple of years ago on a previous visit to Blackpool and I still cannot believe they do not accept card payments or anything other than cash. It is the 21st century after all! After queuing to be seated for a good 5 minutes we were seated in the outside area (which is also annoyingly a smoking area) I immediately asked the waiter if they took cards or any other type of modern payment methods and was told bluntly cash only and he pointed to the close by cash machine to get some cash (which charges an extra£1.90 per transaction!) No thanks. Get with the times please. From now on in my books establishments that do not accept a variety of payment methods and also do not provide an outside area for non smokers get an automatic mark down from me.

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Spookyville . 2014-10-19

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Had breakfast here, pretty good service and not badly priced. Weather was good so nice to sit on promenade with a decent fry up. Just a slightly above average blackpool cafe

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Dexter G . 2014-09-22

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Loved it we wish we had spotted it before our last day!! We couldn't decide between the amazing cakes and the fantastic sundaes!! so we got two sundaes n a pavlova too!! DELICIOUS!! They also do a full food menu and the Surf n Turf looked tremendous!!

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Sheila D . 2014-08-26

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Stopped in for a quick bite to eat and a coffee. Was greeted by a waitress who was friendly yet not smiley. We were tempted in by the cake stand outside. The building itself was alright, plenty of room and staff. The drinks were as we expected so that was fine. The cakes were as described in the menu, having confectioners cream as well as fresh. The ratio of which was stated as being 70:30 the majority being fresh cream, although the cake itself was quite nice the cream wasn't very nice as it was very heavy and didn't quite taste right which led me to believe there may be more confectioners cream than I thought in it. I wouldn't get another cake there due to this but would try the food sometime as I didn't get a chance.Give it a try but don't bother with the cakes.

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Luke H . 2014-08-23

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My last visit to the Waverley was a very enjoyable one but I must say this time was slightly different. The food was nice but we ordered the homemade lasagne. My lasagne had quite a lot of cheese which over powered the dish & my husbands was all sauce very little pasta & no meat. The meals may not be to the same standard but the cream cakes are still to die for.

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hambleton95 . 2014-08-11

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I colud have sat there all day eating strawberry gateau. The food was delicious and the desserts were out of this world. The staff were very pleasant and helpful. We will be returning next year.

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wendy b . 2014-08-06

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Visited this cafe for a coffee and cake with my family. Cakes were very overpriced and of very poor quality had better and a lot cheaper from supermarkets own brands. Coffee was not much better. Would not recommend this cafe to anyone. Dont be fooled by the big cakes on display outside the bit you get on your plate looks like it was cut with a razor it was that thin. Cost £29.50 for a load of rubbish.

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martin r . 2014-08-02

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Cakes look fabulous but are made with confectioners cream, not fresh. If you like confectioners cream that's fine. I did have to ask before ordering. Front of house staff were great but owner very brusque. Overall a very disappointing experience and won't be going back.

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Kevin E . 2014-07-15

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have been to this café many times before but this time the manageress is so rude and nasty the staff look terrified of her I don't no how she gets the staff to work for her if it was me I would have walked after slapping her in the face first as for the cakes they are very nice but over priced and not fresh cream and drinks also over priced

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chelsea6969 . 2013-10-29

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The staff were friendly and the facilities were clean. We did have to wait a little for our order but only 10 minutes as they were busy, and we were a party of 6 adults and 2 kids. Yes it's £4.95 for a cake and £3.95 for a hot chocolate with cream and brandy but it's worth every penny, if that's to much to pay out..you must pay £2.50 for a giant éclair which you can get take away.

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TheMadKings . 2013-10-21

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Be careful as cake does look amazing but it's not fresh cream, it's some kind of artificial cream which leaves a nasty taste & feeling sick for hours, not good if your expecting fresh cream for the price. Two hot drinks & two pieces of pavlova cost nearly 12.00.

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DMP111 . 2013-10-13

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The manageress was obnoxious, rude and arrogant and didn't help at all with the fact we had a baby with us. She made us feel more unwelcome than welcome and to top it off the cake had hairs in and the response was 'oh'. Have just walked away feeling sick! Stay away especially if you have children!

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hedgehog007 . 2013-10-12

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My family and I have been visiting this place for many years now for cakes as they are amazing and still are.However, we will never be returning to this place again.The Manageress is the most rude and obnoxious person I have ever met. We have always experienced her lack of people skills and her rudeness to her staff but never experienced her rudeness ourselves. Many of the times we have commented on how the staff stay there and work for her as she is very rude and agressive to them and I am surprised she has never had a tribunal case against her for bullying.The staff are lovely and helpful but always seem to be looking over their shoulder for the bullying Manageress who quite clearly needs re-training in people skills and customer service.The manageress is definately not child friendly the staff were helpfull but the manageress refused to help. The menageress refused to heat up the baby food, she complained about having us use the babies high chair and told our waitress to ignore us for a while as we were too busy with the baby and to deal with other customers. We walked out without bothering to order so they lost 8 peoples custom that day and we will never ever return again.A Note to the Manageress - You are Rude, Ignorant and unprofessional!!!!

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Julie W . 2013-10-02

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fab food fab staffthe kids loved it hear very lovley place there was nothing to dislike it was a very lovley place good food very polite

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Marj T . 2013-09-10

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This cafe was great. Cakes were gorgeous if you get a chocolate eclair looked onto the sea front was very nice.

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Stephanie C . 2013-08-13

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Got the kids giant eclairs from here which were fresh and creamy. Usual with kids though eyes to big for the belly lol.

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abp1873 . 2013-08-05

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The best Chocolate Eclairs that you will ever taste go see for yourself. I have never seen portions of cakes so big and if like me you have a sweet tooth this is the one for you. Also, if you enjoy mixed grills, again this is the best one I have ever tasted and again a very large portion, you definately get your monies worth.

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Julie W . 2013-05-29

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Just off the Golden Mile but far enough away that you can have something hearty to refuel in peace and quiet away from too many tourists.The cafe is clean and the food is home-cooked. The service is always excellent from Reece and Glen and his team run a tight ship even when busy. I had the fish and chips which was fresh and hand battered and when you consider how many chippy's there are on this stretch of Blackpool prom I would say it was one of the best. Forget the burger bars and other establishments and go here for a quick stop.

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SyG21 . 2013-05-19

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We usually go here when we visit Blackpool for lunch. Can't really fault the service and the hot meals are usually enough for us and well priced.However, we stopped one afternoon for coffee and cakes. Big mistake and will not be doing so again in the future in a hurry. For one small coffee. one small coke and 2 pieces of cake, £11. As the saying goes, one bitten, twice shy. Think we'll just stick to the lunches and find somewhere else for our 'afternoon tea'.

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Smh2009 . 2013-05-05

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We had pudding chips peas and gravy but waited what seemed like ages but a group of people were been served before us. There is one toilet here which is outside!! Little bit like acorn antiques if anyone can remember it! Small portions for the price I'm afraid. There really is better in Blackpool but there's so many out there so might be an idea to speed up and increase portions!

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rachaell_8 . 2013-04-07

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