Waterside Garden Centre in South Kesteven

We had a group visit for lunch and oh dear the food was not as good as previously - service was good but there as no comparison to the meal we has two days later - at half the price

Had a lovely afternoon tea here today . Great variety of food and served on beautiful China crockery. Service was great and will definitely return . Special offer of 2 for £35 by far the best I’ve had and boxes given to takeaway items we couldn’t manage to eat as we were full . Extra pot of tea given free of charge .

We went a few weeks ago and had a lunch. The lunch was nice but cold. I don't like .cold food. We waited for our plates to be cleared and hoped to order some dessert. No one came and someone with a trolley goes round clearing empty tables. So we gave up with dessert. Everyone can have a bad day so we chalked it down to experience. This Sunday we decided to try again. Sadly it was Exactly the same. We had a roast. The beef was lovely, two little barely roasted potatoes and a few bits of carrot. Stone cold. The gravy was cold. Again waited in hope of a dessert. Same again. When we paid I think it was the manager on the till. I paid in full. I told him of our experience. ( As I had by email last time) He welcomes the feedback and apologised they were understaffed. Twice is inexcusable. Sadly there won't be a third visit. Such a lovely place, such a shame.

Yesterday Sunday we paid a visit to waterside Not for Plants but EWM shop spent £120 then the Pets Shop to place an order Round to King Street Butcher, another £40 then we went into the Restuarant for a Coffee .the was a couple and child in front of us 2 mins later we were. shown to a table it was 1.40pm the couple in front of us soon got their drinks but nobody came to take out order there seemed to only be one Lady taking orders and was all over the place.at 1.55 pm we decided to leave, the lady taking orders was stood talking to another waitress nr the entrance. Nobody asked why we were leaving without paying. Nothing to pay. poor service.

Had a chicken stuffing and supposed to be gravy ciabatta and it was so dry and inedible . I've been a couple of times since reopened to support them after the flood but the food is so awful now the menu needs to be as it used to be as much better. The staff are lovely it's just the food is not great sadly.

Just returned from.afternoon tea ( at noon) . £35 for 2 people. Table cloth, bone china, sugar cubes and sugar nips. 3 tier stand with beautifulnfresh finger sandwhiches, limcolnshire plum bread, limcol shire poacher cheese, 2 fruit scones, 2 fruit scones with pits of jam and copious amounts of clotted cream. Pork pie slices, 2 mini crustless quiche with red onion marmalade. Beautiful bite size cakes mini cream and fruit meringue nests, strawberry.mousse on a spoon, chocolate ganache tart, the most beautiful mini opera cakes all decorated with fresh strawberries and mini pansies. The bread was lovely and fresh, dietary requirements catered for, doggy bags provided afterwards. Tea or coffee and plenty of refills, too Smiling, professional, helpful staff. Highly recommended . Advance booking a must. There is also a prosecco option!!

Visited for lunch and enjoyed tasty sandwiches (lots of filling), however I do feel prices have gone up considerably since the flood and refurb. No salad with the sandwiches (just a small amount of coleslaw) and you now have to pay for the chips. Service was good and enjoyed a wander around the garden centre.

We had a lovely time looking around the garden centre and bought several purchases. We then decided to stop for some lunch. I chose the jacket potato with tuna and mayo. It said it came with salad. The staff were polite, ambience of the restaurant was good, but the food was poor. When the meal arrived, I immediately saw that the portions were unbelievably mean. The potato was small, and the tuna and mayo was in a tiny ramakin dish. The salad consisted of four wilted leaves and one unripe tomato cut in two. Unfortunately, I will definitely not be eating lunch here again if that is the usual standard.

Visited restaurant with a friend Stood at desk waiting to be seated for good five minutes while staff stood about talking while the restaurant was empty as customers sat outside. Had to tell member of staff we was waiting who didnt seem bothered.Sent email to the General Manager that was a complete waste of time as just gave excuses. But it seems reading the reviews on here loads have had same issue with this restaurant. And no one from Waterside bothers to reply to reviews.The management and staff need to remember it's us customers that keep them in a job. Will not be recommending this restaurant or garden centre to anyone in the future. Much better restaurants and garden centres local to Stamford

The restaurant is very smart following the refit. We arrive during the week at about 1330, so it wasn't too busy. The staff were friendly and helpful, and fairly quick to take the order. Our first choice had sold out, but no problem because there's a reasonable selection on the menu. We had the beefburger (with bacon added) and chips, coleslaw included. It was very tasty, with a slight chargrilled flavour. The chips were chunky enough and crisp on the outside. Drinks were americano and cappuccino, both good quality. The only criticism I had really was the price. For two people, this was £36.38, which is pushing it a bit. It was the drinks (£3.00 and £3.80 respectively) that pushed it up. The menus are available online from their website, so maybe take a look before visiting. It's also worth noting that the garden centre does not take cash as payment. This is not new and I personally have no problem with it, though I understand some would like the option.

its a wet day and so what a better place to look around in quite a large place carpark dissabled toilets and parking loads of christmas things on sale though i not sure but think they wont take cash

Stupid choice to go cashless, absolutely idiotic. I mean people like to use cash more these days because its easier to keep track of your money, Others get birthday money or Christmas money to spend . Also it should be a choice to pay with cash or card ,my choice is not to spend my money at your garden centre until you accept cash again.

Staff not very good waited 45 minutes for pot of tea and 2 shakes very poor service won't be coming to the oasis restaurant again

We visited Waterside for two purposes. Firstly to have lunch and secondly with the intention of purchasing about a dozen shrubs to fill a long raised bed I had redesigned. We entered through the doors and turnstile and at that point I realised I hadn't put my blue disabled badge in the windscreen. I didn't fancy walking all the way round to the far end of the store and out to put it in so I told my wife to stay where she was and I would nip out the entrance when someone came in. I stood by the door and there was a member of staff standing the other side of the doors. I attracted their attention to try and get them to approach the door so I could nip out. All I was carrying was my walking stick. They gave me an angry glare and gesticulated to the far end of the building . Knowing they would not activate the door I waited for a customer to come and went out, then. I was "treated" to a tirade of foul mouthed abuse from the member of staff about it being the entrance and I should have gone out the exit. Yes, all that way round with my walking stick and then in again. I pointed out I realised it was the exit but I had forgotten to put my blue badge in the car. The response was, they "couldn't give a ****. " I returned to my car, put my blue badge in and returned to the entrance and more angry glares. Because we were hungry we went to the restaurant for a lunch, anyway, but it was not at all good, and then we left and bought our shrubs at another garden centre. Obviously Waterside doesn't want the inconvenience of disabled customers so we will never go back there.

How sad I was today to go to my favourite place and be told that dogs even ones that are carried in a dog bag are not welcome in any of the garden centre. Very disappointing

Following a funeral 12 of us visited here for coffee and cake and some cooked food. Firstly coffee and cakes were fine. However, some of us ordered 3 bottles of pepsi and noticed each bottle had blood splattered on them. We called over the waitress, who didn't even apologise, just said they had only just been delivered. We did get replacement but one of the new ones also some on but couldn't be bothered to complain again. A short while later our two panini's were delivered and there was a dark, long hair on one of the plates on top of the chips. Once again spoke to a younger waitress , who again didn't apologise but said she would get a new one. Within a couple of minutes she came back with another one. I asked if she had just taken the hair out and she said "no, there was one waiting to come out". Not sure if I believed her but it was eaten as we couldn't prove otherwise. Won't be returning.

Sunday lunch was not good beef was chewy 2 tiny roast potatoes only get a Yorkshire with the beef not other meats staff were not happy smiley people. Waited too long for someone to take dessert order so gave up Would not return.

A really good garden centre with lots to see. Love the on site butcher with a great selection. Nice cafe with plenty of choice

We visited the restaurant today and had fish and chips very nice presentation was good only let down was that I would have skinned the fish no one eats the skin

It has been a few years since my last visit, on entering I thought it was not very busy. But had a good look round put a few thing’s in my basket, only to find I couldn’t have a drink or pay for my plants. I had travelled from Peterborough so I will not be going again. I could have used my credit card but on principle I chose not to, no dogs and no cash. Plenty of other garden centres around

I need a walking stick to stand and was made to stand for 10 minutes in the waiting area. Then wasn’t served we waited for 15 minutes and left. Understaffed underwhelming and poor service. The owner would probably be better running a circus instead of running a restaurant

Was very disappointed to see that Waterside has adopted a cashless policy. When only purchasing items of low value, we like many people, prefer to pay cash. And what happens when the internet goes down and the machines don't work? Do they just close completely and send everyone away? Also, not very well laid out for disabled people or those having to use walking aids. Had to move items out of the way so my elderly mum could get around with her walker. Toilets were a considerable way from the entrance and given the location of the garden centre, I imagine this is often the first thing visitors need on arrival as the majority would arrive by car. Prices generally were not competitive with our local garden centres and we left after only 45 minutes because we considered the garden centre to be overpriced and my elderly Mum was getting fed up with having to walk a long distance around the outside and inside areas because they insist that the most accessible door, which saves a considerable walk, must only be used by staff! Not much thought given to disabled guests at all.

We came here for lunch, it was fairly busy and waited to be seated. They split a table for six for us, sat down no menus, some ten minutes later a waitress came for our order but no menus so she gave us a menu then said she would back in a couple of minutes. Sometime later still not had our order taken so got up and left. This kind of services is not acceptable we will not be returning again. Needed more staff and more organisation I would not recommend this eatery to anyone.

Met up with family for lunch and after the waitress finally arrived to take our order we were advised that the two main meals on the menu were not available! Should have left at that point but persevered and regretted the whole woeful experience. Poor service and mediocre food - never again.

Came here after a bad experience at another garden centre nearby. A total contrast. Plants are good value and laid out in a manner that it’s easy to see what they have. In the restaurant it was busy but met with a smile, shown straight to a table and told our order would be taken shortly. A few minutes later a very pleasant waitress took our order. The drinks and cakes arrived a couple minutes later. The main meal not long after that. Everything tasted delicious. Fantastic experience with the friendliest staff around.

Just love this garden centre, they have a lovely range of plants plus everything you need for gardening and your garden. The coffee shop is 1st class and the homemade scones and cakes are to die for. The staff are very helpful and friendly and I would definitely recommend trying the meat from the butchery department.

I came today with my granddaughter to have something to eat that was my fist mistake . We both decided to have jacket potato with prawns that was my second mistake . I have never seen such small and tasteless prawns and the sauce was that watered down it tasted of nothing , I left mine but my granddaughter ate her at 6 yrs old she probably knows no difference to quality even my potato had raw bits , no once was I asked if my meal was ok , I didn’t want to complain in front of my granddaughter and spoil our day out , but believe me I won’t ever eat in there again .

Having had an enjoyable walk around the nursery and impressed by all the plants decided to have some refreshment , just tea and cake. Went into the restaurant and expected to collect tray and make purchase at the till but no we were guided to...

Arrived 13:00 seated 13:05 after twice prompting the took the order 13:20 sweet arrived 13:40 main course nowhere to be seen, main course arrived 13:50 no sign of drinks after one more chaise the drink and last sweet arrived not great

Visited earlier today, 07/08/2022, with my Cairn Terrier, who was wearing a dog harness which was connected to a dog lead. On approaching the entrance I was stopped by a security guard who stated that I could not enter with my dog as the management...

Visited with the children to enjoy a meal advertised as "Kids eat Free" Arrived at 2.50pm, being a working mum, to find their "kids eat free" finished at 2pm and the only food available on the menu was from the deli as the kitchen was...

Went for a bite to eat here today,enquired what the soup of the day was,the waitress went and asked for us,she told us it was Goolash ! A new one on me,we ordered two Goolash soups with brown rolls,it quickly arrived with these rolls which...

We were looking for garden furniture and found a wide range on show here at reasonable prices (compared to other local garden centres). I was helped with my purchase by a lady called Jan who was absolutely lovely in terms of her friendliness, helpfulness and...

Used restaurant a number of times over the years always enjoyed the food. Last two visits the food was of a very poor standard. Jacket potatoes look as if the had been leftover from a previous day. I had another visit to day hoping the...

Me and mum had visited this restaurant a couple of times pre-covid and had the most amazing Sunday lunches. So we picked them for our first Sunday lunch outing post(ish)-covid and we felt very let down. 4/5 of us had the roast lunch. Two had...

We were taken here by friends, so therefore could not complain to the manager although we would have liked to. If there was a manager- which is doubtful. When asked what drinks we wanted - they could not supply a shandy.. The food arrived. It...

Do not even stop if you have a doggie!!! Lost our business!!!! So many people not following covid rules too!!!

My wife and I have always enjoyed this Garden Center, from the ease of parking, the fantastic displays and shops within. We have eaten there often, have taken the children grandchilchren even great grandchildren. From looking into the pet shop, ice skateing, flowers, the big...

Pork was too thinly sliced & gravy was like water, worst Sunday Roast I have ever had. The presentation was awful. This review is from someone who never complains.

Went for Sunday lunch, and the total bill for a main course, glass of wine, dessert and coffee came to less than £20. Really good value. The meal arrived quickly. The meat was tasty and the veg beautifully cooked, but the gravy was a little...

We have visited this garden centre often and find the plants healthy, the staff are friendly and the pricing in line with other garden centres in the area. The garden centre itself is large and there are other departments within it. This was the first...

I consider myself some what of a connoisseur of scones; both cheese and fruit. The scones served at Waterside on Saturday 24 April were outstanding. Light and flavoursome and clearly made from scratch and not some bought in mix. Nice to see and eat something...

ok we have park the car and put our face masks on and sanitized our hands and now are able to go in the garden centre is quite big and it as loads of beautiful flowers and plants of different colours to choose from it also as several other shops inside as well the restaurant IS CLOSED But they have a kiosk selling snacks in the car park P.S. It is very good on the CONVID -19 THING SAMATIZE (ECT)

I was refused entry - even with a lanyard - by security on door - for not wearing a mask. Will never visit this place again. They also have boards up saying children not welcome either. Not my type of place, will take my custom elsewhere.

WE HAVE HAD OUR MEAL AT McDONALDS IN Bourne and after on the way back called in at this very good garden centre and yes Christmas is very much at this great garden centre good parking for disabled people very CONVID 19 Friendly very nice staff and well set out both in and outside P.S. We will be back soon

Originally went to have a look around the garden center and ended up in and out of all the shops. Pet shop, Edinburgh Wollen mill. Furniture shop and ened up in restaurant for a bit to eat.All reasonablely priced and food is quite tasty and filling.Will definitely be back.

Nice place to take a trip out and combine gardening with breakfast. The garden centre has plenty of stock with a varied choice. The have a good on-site butchers shop which is handy. Only 2 people per car allowed in during & no kids during COVID, so make sure your aware of that.

today we wanted to visit waterside Garden Centre with our children.We didn't even leave the carpark and the security guard told us our children were not allowed in!There's no information on the website about it at all.I'm not going anywhere on my birthday without my kids they've not only lost a sale today but in the future aswell.Absolutely disgusted.

Have never been here before, so don't know what it was like "pre-Covid restrictions", but it is certainly excellent now. They seem to have thought of absolutely every eventuality to cover the current issues, but done it in a pleasant way. The staff were friendly and welcoming. The menu was clear, a good range and excellent food. The tabes were all well-spaced out, everything constantly sanitised. Lunch was a great experience and we didn't feel anything was unduly abnormal.

Oasis cafe reopened today hooray- very impressed with how organised it was, due to COVID had restricted menu-but still had an enjoyable lunch-staff were pleased to be back- as we were - thanks to you all- will be back again soon- well done!

My girlfriend and I, visited here today to find a Mother’s Day present. There is a large selection of all things gardening including tools gifts bulbs plants and also Edinburgh woollen Mill and other outlets. Lots of choice. We also stopped in the restaurant for something to eat. My girlfriend had the baked potato with chilli con carne and I had a ploughman’s salad. The chilli was not made with minced beef but with beef pieces and was really tasty. The Ploughman’s had the usual salad along with a porkpie, pickle, pickled onions, beetroot and selection of cheeses including cheddar, Red Leicester and Stilton. It was really good! Will visit and eat here again.

Visited Waterside for the first time had it had been recommended. The Oasis Restaurant is very good, great selection of food, very nice staff and plenty of space. The Centre itself has a number of interesting shops and the garden centre itself has a wide range of plants and gardening equipment etc. well worth a visit and we will be back.

Called here for lunch. Good selection. I had had a tooth out so was looking for so wthing easy to eat. The lady behind the counter suggested the soup without the croutons. It was delicious and warming. Such a friendly place, lots of smiles.

ok you find your self in or near bourne and it is wet and cold you want to spend some time under cover and be out of the rain ok no prob Waterside Garden Centre is the place to be it as a very good car park with blue card parking (Free) quite a big place both inside and out plenty to see and it as disabled toilets as well and if you wish it as a good size Restaurant and a Coffee Shop as well the Restaurant and Coffee Shop are called Oasis

Been going to Waterside for years and have steadily watched it develop. Staff always friendly and knowledgeable. Smaller shops are under one roof and Edinburgh Wool shop available just before main entrance. ONLY one disappointment. The Restaurant whilst the food is always good and hot the drinks are a nightmare! Like most shops serving the "fancy" coffees takes ages to serve the queuing visitors. Why oh why don't they have a self service alternative? Not everyone wants a Latte, Cappuccino or hot chocolate with marshmallows. Please please get a self dispense machine that does quick coffees quick teas even if its in a paper cup

Regular visitors (its just nearest) prices have changed over the year. Flood fancy titles and signage but still a long queue for drinks while the food counter is empty.. . Food counter too big and drinks area is not big enough for 2 staff members to serve. Wrong way round, food has been ready while one of us is still waiting for drinks. POOR layout. Can get a hot meal at another garden chain for less than a bowl of soup. (pension day) Use to get promotions for drinks none now. No incentive to come again.

An ideal place to be, something for everyone. Christmas displays impressive, a sight to behold. Also, full marks for the restaurant. Service and food to be recommended.

its a wet day and thought we have a look round this very nice big Garden Centre on A Wet day plenty of things to see both inside and out very nice set out blue card parking disabled toilets easey to get in and out very good staff we was not hear for a meal but to have a very good long look round

Always easy and relaxing to walk round, wide variety of things to see. Large plant area, all under cover. Garden tools, and equipment, seeds and bulbs. Garden and patio furniture. Christmas decorations very will displayed.

Have been popping in hear for a while when visiting my mum great place to walk around loads to look at specially this time of year. The restaurant is well run and the foods good great roast dinner on a Sunday great price lovely staff

This is a very popular spot for coffee and cake or lunch. There’s plenty of seats though, so don’t be put off when the car park is full.

A good selection of vegetarian options and vegan desserts. Dairy alternatives also for hot chocolate/coffees etc. Food bought out at same time as meat eaters.

Excellent service. Wide choice of menu. Good quality food with generous portion. Light and airy dining area. Very relaxing lunch.

ok come to have a good look round they are started to put the christmas things out and must say they have some very nice things and a lot of new things as well we have been comming hear for a few years now the staff are very good and bluecard parking

I’m local to Waterside and have been visiting for a number of years from going to visit Santa as a child to now visiting for plants and coffee as an adult. It’s a lovely garden centre, the cafe however is very expensive, Over £20 for 3 hot drinks and 3 cakes is too expensive. The cafe must be good as it’s always busy but with only one hot drink server there is always a longish queue which is frustrating. Lovely seating areas and outside playground for the kiddies.

Overpriced plants, lots of outlets with the usual staff, rude staff, disabled parking too far from the entrance, wheelchair users would not be able to go through the entrance without shouting for help.

The visit was unplanned, we were able to select some house plants with assistance from two of the team. We then decided to visit the restaurant where we had two lovely meals. Good value for money.

Visited for lunch on a midweek day. This is a large spacious restaurant, and has both indoor and outdoor seating. Decor is good.

the garden centre is quite large it has different firm in side as well Edinburgh wool, pet corner, butcher shop .café restraint.

Read reviews before going and thought the restuarant would be better than it actually was. Good service but, we felt it was overpriced and lacking variety of food. Mum enjoyed the cod but, didn't like the skin being left on - I had the ceaser chicken salad, chicken was very dry and I felt to much lettuce. May try a sandwich next time

Visited here to go to the Oasis Restaurant really, there is a separate Trip Advisor review site/location literally named Oasis Restaurant but the last review made on it was in 2017 so it looks like most people seem to review not just the garden centre on this one here but also the restaurant so I have opted to just review the Oasis Restaurant based on a gluten free experience. Since being diagnosed with Coeliac Disease 2 years ago it is hard to find eating establishment that not only cater for gluten free diets but also are clued up on cross contaminated procedures, not sure if this restaurant adheres to these. I decided not to chance a cooked meal but chose one of the gluten free cakes on open display in the chiller cabinet at the counter, there were about 4 choices of gluten free cakes all of which had been pre-sliced and portioned onto tea plates but no coverings on them. I only hope that whomever did this had the common sense to use separate clean utensils to do so and not use the same utensils as for the normal cakes? I had the chocolate fudge cake which was fine but left a strange after taste in my mouth and the sponge was a bit dry, not sure how long these cakes had been left sitting in the chiller uncovered for. Will maybe try this restaurant again in the future and perhaps will chance a hot meal, would be interesting to see what gluten free options they have.

Having seen significant advertising we decided on a bank holiday visit. We had a long drive to get there and there was nothing special to bring us back. Lots of different products and outlets but no logical layout and its hit or miss if you find what you are after. Impressive selection of water plants available.

The garden centre has lots to offer from plants to animal food etc, the staff are knowledgeable and friendly.

It's quite possible that we visited the tidiest and fullest (and I mean full) garden centre in the area yesterday. Not only was the plant selection vast it was all good quality and well looked after. And while you're here definitely visit the café. Good value and scones are brilliant.

Mum & dad were looking for a nice but different place to usual for lunch. Mums pork & stuffing sandwich was ok. Dads gammon- he says was tough- dad is old so maybe his teeth!! He could only eat probably a 10th if that of the gammon. The egg was perfect, the chips looked dry. My potato had obviously been cooked more than once as it was a brownish colour- so was definitely soft. Mum & dad has so little to eat- usually a small appetite, they had teacake & scone with coffee after.

Lovely homemade cakes and scones, the staff are always friendly,and the restaurant is always clean and tidy

went for sunday lunch Yorkshire pudding good, then it went down hill beef as tough as boot leather mashed potatoe had more lumps than porridge,leeks nearly raw ,gravy like water and tasteless and roast potato was a half jacket potato, for a cost of £25

First time eating at the waterside restaurant, the family and I felt extremely welcomed by the amazing staff and manger Emma. We ordered several panini which were all delicious! Our waitress, a lovely young lady, was very chatty and great to talk to, really made me and the children feel involved.

We went for sunday lunch food was as usual hot and appetizing but the exception today where the "roast" potatoes not at all roast that we normally get

We actually love this garden centre as a whole but a special mention should be made of the butchers and food section.

Food fantastic always served hot. I have never been disappointed at this restaurant,since I've been coming to this place. The exception today was that the system was added where you can take the menu to the table alas you had to pay for any drinks you took and then return to place order and again pay for the meal.The other gripe was the teabag in tea pot was was very weak it did not matter how many times you squeezed the life out of it. But staff were polite as always.

I went to Waterside Garden Centre for the first time today and was very impressed with the size of the garden centre, the prices and also the amount of different items that were for sale.

The food and the service was really good.The ambiance was quiet and comfortable. We will eat here again.

the food and coffee was hot and tasted amazing, service was quick and the staff polite and helpful. Prices were also good.

Took parents fro breakfast. We have been many times before for the coffee & scones, always good. Thought we would try breakfast

Today We came in to look around, mainly at christmas items. But we also stayed for lunch today in your cafe and it was one of the best fish and chips I have had. Batter not greasy at all I could eat the whole thing I only left a few chips because I was getting full and that was about it really. We will come back when more of the christmas display is ready.

I travelled from the top of Lincoln after calling the garden centre and being assured it was dog friendly. We planned to spend the day there meetin grandparents, and having lunch, to find out that dogs are not welcome anywhere near the cafe, despite their being an outside patio and play area. The manager Emma was quite rude about the face they don’t allow dogs anywhere near the food area but this should be made clear. If you have lots of people asking about using the cafe facilities with dogs, then why are you not doing something about it?

Not somewhere I'd choose to dine again. It served its purpose at the time but the food choices and environment seemed very dated.

Visited for breakfast on a Sunday morning and food was lovely. Served to the table and freshly cooked. My only complaint would be that we like our drinks with our food but you either have to get drinks when you pay or get them when you’ve finished eating! Would definitely recommend though! Surprised by negative comments as we have often been for coffee and cake too and never had any issues.

Having lived locally for many years we've been very frequent visitors to the cafe. It's now a shadow of its former self. You enter an area where there is a drinks fridge and some cold food offerings along with a cake display. There is a notice on the wall about roast dinners and also a note about sandwich/jacket potato/panini fillings. We asked for a cheese and ham panini but were told this wasn't possible as it comes with tomato as they're pre-made. We took it anyway but it was a pallid and disappointing effort, a little tasteless. A jacket potato was only cooked through in about half of it's entirety. Such a shame as this place has massive potential with great parking, one level and acres of space to eat inside and out if the weather is fine. I think there needs to be a shake up in the kitchen in terms of standards and also some more modern and contemporary offerings for the menu. We'll go to a local pub next time for a quick bite to eat until Waterside improves its catering offering.

Hot food is good and service is quick. Ideal for lunch if you dont mind a few young children noises on the next table. Plenty of tables to pick nice view of garden.

Went to waterside garden center hubby said shall we have afternoon tea so went to the café asked for this just to be told have you booked we said no how can you book this if you dont no you are go to waterside in the first place can get afternoon tea else ware without booking

Nice clean place with gluten free snacks available but took a dirty cup back and never got a please or thankyou or sorry from start to finish, from being served to end of snack.

Waterside Garden Centre always has a wonderful selection of everything. We love to go at Christmas to look around all the decorations. And the breakfast in the restaurant is perfect, freshly cooked and very tasty. A nice selection of things for the home too, including a very good kitchen accessory area.

There was not a lot of choice sandwiches, soup, panini, jacket potato. The food was all OK, the service was very good and friendly, clean but no atmosphere and like a bus station. Needs more choice.

The whole centre seems scruffy and unclean. The staff in the restaurant are super friendly for the most part but food is uninspiring. Restaurant is clean, toilets are not - always a strange smell. Disappointed, will not be returning.

Waterside garden centre is first and foremost for gardening enthusiasts but has many other attractions, outlets, and a restaurant, all of which make for a good visit

Regular visitor here as it is my local garden centre and has a pet shop (pets corner) and a tropical/ fresh water aquatic shop. The aquatic shop is great being good value, healthy fish excellent range of filters and accessories for indoor and outdoor fish. Pet shop ok but a little pricey although staff in both these shops are very friendly. I do find the actual garden centre very expensive though. Good for a walk round with a butchers and multiple shops to look in.

We have tried all the pubs/restaurants in the area and this garden centre beats them all, great food, the only thing I would mention is the queue to get a hot drink...although I think this is being rectified

I’ve visited Waterside a few times and have never been disappointed. Huge stock selection, great little shops to browse round and an excellent selection of giftware. Cafe serves food quickly and it’s really tasty and good quality. It’s an absolute “must-visit” around Christmas-time. Grab yourself some bargains in January! We will definitely be visiting again.