waters edge in Hillingdon

Place is fabulous. Very clean, staff always professional and always happy to help. Food is amazing. Everything is always immaculate. I have two young children and they love it there. 100% recommend this place. Food is delicious and always fresh.

When the sun is out is so nice to chill outside on the fresh air. Place itself- inside isn't bad. Tried to order from the table but the deals were not available online, so end up ordering at the bar. Gentleman serving us was helpful. Food arrived quiet quick. Could of have more flavours but for the price cant complain.

Vile food. We ordered a burgers and chips here via just eat. First time eating from here and the last. The burgers had a cat food like texture. The chips were dry and had been reheated. Made me and my partner feel queasy for hours.

Ordered a beef sandwich, menu stated, beef from the carvery, I thought, yummy. The sandwich arrived. Dry brown bread, beef from the carvery was, all the dried out bits that was obviously not put on carvery plates from the actual carvery. Not one piece of nicely sliced beef. On the up sides, some of our partners had the carvery & they said it was lovely.

Popped in for a drink after an evening walk. Nice, friendly staff. Drinks reasonably priced. Nice & clean inside.

Was a very good venue for our wake. Friendly, helpful competent staff.

Had a beautiful birthday lunch here. The beef roast dinner was exactly how I liked to have it and so reasonably priced. It was a Tuesday afternoon and the pub was very busy and yet it had such a peaceful calm and relaxing atmosphere with great views of the Lido I could have sat there all day! Will definitely want to eat here again!

Had a great time with the family

Came in for Breakfast Food was great and Paula and Des were very friendly and helpful will definitely be back

Had a breakfast with my partner it was delicious. Would like to thank Paula and Des for making our visit special they were both very helpful.

Our waitress Paula was great very attentive there was 9 off us. thank you so much 👍 we will be back again

Very welcoming n clean Amanda and pala

Great place to eat with friendly staff. Looked after by Sarah.

We went for some lunch. The staff are really lovely friendly helpful people. The burgers were very tasty. It’s a nice place by the water. Parking was easy and free but you must remember to register your car inside

Tbe only reason I didn’t give it a 5 star was the ice cream that I paid for… no sweets and the ice cream was terrible

Nice views and outdoor seating for Smokers! Carvery was well stocked and food was hot.

Deep-fried food fail, round one: cold and sad. They refunded my order and gave me another try, but round two was even worse! Burnt to a crisp, it was totally inedible. And don't even get me started on the drink prices. £4.30 for a large Coke? Highway robbery! I'm seriously thinking twice about eating there again. That whole experience left a bad taste in my mouth, and not just from the burnt food.

Nice food, could do with adding more chips to the meal.

Lovely carvery meal at The Waters Edge. A busy day but Sarah still squeezed us in thank you!

We had a great time! It is a great place to come with family!

Disappointing signage. Paid £7.50 to park in the car park (which is absolutely extortionate and more than I’ve ever paid in central London), only to receive a £60 fine because it was the wrong car park as we went to the little railway. We never even went in to the pub, and now we will never be going. I hope you take the £67.50 that I worked hard for and spend it on better signage so that you don’t rip off the next poor family that parks in the wrong car park

Haven't been here for years. Decided to go as they had a £6 offer for the carvery. Bought 2 carvery and ice cream bottomless one LARGE PEPSI MAX. The glass was given to us was a standard Pepsi glass hold 330m. For just over a price of £4 that's a joke glass. They do apparently small, medium and large glasses. I thought this was a mediuim, no way large. Then went to the carvery, I asked if I could have a wing, was told there not allowed to give the wing as someone had choked on one. Them owners Mitchell and butlers is the same a the toby carvery and they dont have a problem giving the wings. The food was nice but very little choice in veggies. So went to get the bottomless ice cream. Asked for the container that was all paid for and I did ask if I needed a receipt was told no, just come up and ask. Different server at the till said that there was no ice on our table puchased. The originally lady who served us came back and clarified it was paid for. Given a small paper tub with a wooden spoon for the ice cream. They only had sauce not the extra, which were at a extra cost but none to be seen. They had not been replenished. Then the ice cream machine was empty!! The elderly gentleman in front of use had been given a proper glass desert dish but we were given paper with wooden spoon. Thevuce cream machine was up and working after bout 10 mins. Very disappointed in all at our visit.

I would like to share how I was treated on my recent visit to this restaurant. I was left bitterly humiliated and degraded with the appalling behaviour of the staff which is beyond measures to comprehend. I work in customer services myself in a financial industry and never have I seen this kind of treatment done to a customer which has left me with the worst kind of experience ever in my life. I was personally attacked and I felt I was a victim of racism done by one of the restaurant staff .

Absolutely brilliant service from our waitress Amanda, she really helped us out and made us feel so comfortable. Food was great as well but service was outstanding well done Amanda.

We just had our Christmas party here for a group of around 25/30 people and it was truly amazing. The private space was the ideal size for our group, with having extra space to dance. The managers were very responsive and accommodating throughout the booking process, as well as our many questions. Their communication was really fantastic from start to finish. The team could not have been more lovely, the food and drinks were great and we had the best time! You guys really made our night and we will definitely be back! Thank you so much!!!

Great party here in the function room. Thank you to the great staff.

Great spot and amazing food!! Lovely staff, cannot fault. Came for a party in their spacious function room and loved every minute of it! Love!!

AMAZING! We had our Christmas party here last night and it honestly was the best evening out! The team were lovely and the function room is great for hosting parties etc. The food came out very quickly and was delicious, drinks were spot on and everyone had an amazing night! Cannot thank the team enough at Stonehouse, any questions we had were answered and they were constantly making sure we were all okay! Will definitely be coming back, thank you again!

Lovely place and great service. We had our work party here and the space was ideal for what we needed. The team were super helpful throughout the night, thank you!

The place was amazing great food and all the staffs were brilliant and very accommodating. Loved it will certainly visit again.

AMAZING! We had our Christmas party here last night and it honestly was the best evening out! The team were lovely and the function room is great for hosting parties etc. The food came out very quickly and was delicious, drinks were spot on and everyone had an amazing night! Cannot thank the team enough at Stonehouse, any questions we had were answered and they were constantly making sure we were all okay! Will definitely be coming back, thank you again!

Good food and fast service. Amanda and Sarah were attentive and welcoming.

Friendly service from Sarah when we came for breakfast. Value you for money

Always loved the carvery here and now there's so many other options on the menu for those who don't particularly like a roast dinner. The pizzas are excellent so if you have kids who just want a burger or a pizza whilst the adults enjoy a roast dinner, they pretty much have you covered and the quality is exceedingly good without having to pay an extortionate price like some gastro pubs. The staff are really friendly, especially the young server Joel who cleared our table for us, before and after our meal. He was very smiley and polite... He looks like he really loves his job and it shows.

Fantastic breakfast, lots of choice of food. Great service by David and Paula

We had an amazing stay the two on the bar were amazing and very helpful

Took my family here for dinner and thoroughly enjoyed the food, and I was impressed with the speed of the food as well as the quality. A well earned 5 stars

Ordered a stuffed crust Carbonara Pizza, was prepared extremely fast, as were my family's meals. Food was amazing, would definitely visit again.

Friendly service from kieran , Made the experience more enjoyable Highly recommend the food

Friendly pub and staff. Good food. Paula, Michaela and the rest of the team are brilliant.

Sarah and Paula are amazing! Your work is incredible—thank you for all that you do!

Had a great time here, food was amazing and so was the service. Big thanks to the waiter I had, Joel. His service was exceptional and he made sure I enjoyed my time there to the fullest! He also made sure I was accommodated and always checked in to see if I needed anything. I will be coming back for sure! 😁

Some of the carvery food was cold. Potatoes etc Sarah & the team were great

Cheap and cheerful! Came with a group of 10 and the staff were very lovely and accommodating to us. Love the carvery - the turkey was really good, sadly the beef wasn’t ready when we were there (after lunch service so understandable). Cleaned the table quickly and brought our tea for us as we needed help carrying. Thanks guys !

The service is good and the staff is very wonderful and our server is very kind and friendly

Great service lovely atmosphere as always

Hi, I came in yesterday for a lovely meal with the family. I was served by a young Chinese boy who had quick service and friendly smile.

We are regulars of the watersedge pub and enjoy regular visits for breakfast, lunches and coffees/tea. The service is excellent. The staff are always welcoming. Paula always goes above and beyond and makes us feel at home.

Great team, always accommodating.

Big up yuh batty crease! Gwangapapagungaya da food did nice. Da people did nice and da vibe was impeccable. We soon reach again

Staff are very friendly and helpful, the food is freshly cooked, tasty and excellent value!

Absolutely brilliant experience here, food was delicious and service was outstanding, massive thank you to Mikila and Paula for your help!

Paula and her team, Des Charlotte, Trish etc are always friendly and helpful. Great breakfast this morning. Thank you

Food was amazing thanks to Dean and Alex had a warm welcome from sophie recommend to a friend

Enjoyable carvery. Attentive waiter. A lovely leisurely meal 😀

Terrible experience. Ordered food it come out and unfortunately chicken wings was raw! Spoke to management they said they cooked another batch of wings and the same said it was a bad batch of chicken. Only got an apology and some money back. Will not be attending here ever again just so lucky I never gave the food to my daughter

There was 9 of us for lunch and we all enjoyed the meal. We kept Desmond who works behind the bar busy. He served us drinks and kept us amused with his sense of humour.

The food was really good and the staff were very friendly and helpful specially Paula always smiling and asking us if we are okay.

Great customer service today Desmond very friendly & quicknon the till, also the main chef accepting the tickets he was very welcoming & polite. Food was nice the Only things that let visit down was roast potatoes dry ( felt like they had been sitting in the hot cupboard to long) same with pigs in blankets

Lovely location to meet up with friends over a drink or a meal.

Lovely carvery and very good with allergies. The guy serving the carvery was very helpful. Would come back!

Wonderful Saturday out,and thank you Veronica for great service.

Thank you to Paula and Veronica for a lovely visit at The Water's Edge. Food and service was brilliant. Will definitely come again.

Always great service, been coming here years. Top breakfast at unbeatable price. Charllotte and Paula always welcoming and attentive. Dog friendly.

Me and my husband had a lovely meal here. The food was delicious and the staff were really friendly..great service

Thank you for all your hard work from Robert Nichols and all who work behind the bar and who cook well done 👍🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Amazing this place is a Godsend, come here regularly always delivers a great service. So many good memories.

5 star service from Amanda and Paula showing me and my friend how to navigate the stonehouse app in order to get a 6£ carvery. Food was excellent along with service thank you very much smiles all round!

The food was great and the atmosphere was very relaxed and welcoming

Lovely restaurant, lovely views and lovely staff. Will be returning again soon

Had a wonderful visit with my aunt and dad. We enjoyed the carvery and BBQ chicken burger—both were excellent, with fresh, hot food regularly replenished. The service was fast, professional, and welcoming. The only slight disappointment was not being seated by the window, despite it being a special occasion and a table being available. However, the overall experience was fantastic. Great food at a good price—highly recommend!

A very welcoming restaurant with a great atmosphere, plentiful hot and tasty food. Having an early breakfast and great to see such a mixed community and ages making good conversation and enjoying themselves.

Love coming to have breakfast here. Paula, David & the team are fantastic. So welcoming. Food is lovely and such great prices. Dog friendly and right on the lido’s doorstep

Nice breakfast buffet for a good price

The staff were friendly and helpful, especially Desmond and Amanda who showed us where to get the food from at the breakfast buffet. They were smiling and bubbly which made the overall experience of going really welcoming. It was quite quiet so not a massive bustling atmosphere the both times I went but that’s not necessarily an issue and my family really enjoyed their meals nonetheless. The pizza is delicious I would definitely recommend and if you’re on a student budget like myself they have very good daily deals on Mondays and Tuesday with 50% off food. The vegetarian sausages at the breakfast weren’t the nicest I’ve ever tasted but overall I enjoyed both my meals here and would visit again.

We were here for a gathering after a funeral. Warm welcome was recieved and it was a friendly atmosphere. Our group had burger, pizza and carvery - all was amazing. Well recommend. Trish in particular was lovely. Thank you

Please cook your sausages. On the outside they may look cooked but open and see inside nowhere near cooked. Thank you! I don’t want food poisoning.

Came in for a family meal for my nieces first birthday. Amanda Sophie Sarah and Charlotte were amazing. Very helpful

Had a lovely meal today, staff very friendly and helpful would like to thank Veronika and Sophie for making our stay special.

We visited as a family a big group of us. We cannot fault the service we received from Sarah and Alex. All of us were greeted and explained how it works. Everyone enjoyed the pizzas and burgers. We will be back again soon.

Great atmosphere, great prices , amazing help from Sarah and Amanda, thank you for making the ordering process a lot easier

Christmas lunch with a group of 18. Went really well.

We had 3 large carveries and were very happy with the food. The chef was really the only person we had contact with, because of the awful ordering from the table, and he was nice enough. The table ordering is the biggest downside and maybe in summer there is a benefit but in winter when there is not such a rush it makes it a cold, unwelcoming place. It's a self service feeling which is a shame as English pubs are world famous for their customer contact.

Service was great, we took a group of 18 older people and we found the staff very helpful and friendly.

We came for breakfast. The staff were very helpful. The food was good, especially the mushrooms and bacon.

Great service from Sarah, the carvery is delicious. The staff are friendly. Only one thing the plates could be hotter. Overall not a bad meal out

Great place and excellent staff friendly atmosphere good value what's not to like

Had a lovely visit my group had 2 full works carveries a pepperoni pizza and a BBQ pulled pork burger

Paula and David were extremely helpful and friendly. Nothing was too much for them! The carvery was outstanding!!

Amazing Carvery and lovely staff, Paula and Charlotte were great 😊

Visited the Water's Edge with my family on Saturday for a Christmas get together. Excellent food and service. My family are looking forward to visiting again!

Great food and friendly environment as usual. I have just read some of the reviews and frankly - I don’t understand. I have visited the restaurant several times so far and never had any problems. Even my daughter with her family from South Korea were very happy with their dinner in this restaurant. Yes, I paid a parking fine once when I paid the parking fee but parked on the restaurant designated place without checking my registration number in - but it was my fault, didn’t look properly. It’s a kind of a little pleasure to stop in this restaurant even just for a cup of coffee after the walk.

Come here every Sunday. food is great, staff are all great especially Charlotte, Paula and David, you can tell if one of them is off, it’s not the same

Nice food,helpful staff Enjoyed it.

Paula was our waitress and she was lovely. Great service and food was reasonably priced.

Popped in for lunch. Been years since my last visit, when I thought it was very poor. What a transformation. Clean, friendly staff, and lovely food. Well done all, especially the chap and girl on the carvery.

Staff were friendly and accommodating of our large group booking. Venue was comfortable and well heated, staff even put crackers out for our Christmas meal. The food was fantastic - great quality in good portions. All dietary information was clearly visible on carvery, making it very inclusive. We travel from Camden Town to Ruislip for this venue as it's the best Carvery in London!

I had BBQ burger there it was fantastic! Definitely recommend!

Arrived an hour early with extra diners but the duty manager sorted out a table for us without a drama. We were early after I had had a hard slog volunteering at the Santa Special Railway and, as there was not a big queue to see Father Christmas we were earlier than I guessed. In addition, my niece joined us at the last minute after her visit was cancelled last weekend due to the storm. She has had a lot of health issues this year and it was just nice to rock up early with extra guests and not be made to feel a nuisance but to be greeted kindly. She did that. And I appreciated it. We all had burgers and they were fab! Thank you again.

Great service from Mike, Amanda and Charlotte tonight. Will be back soon.