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3.3

Based on 3.569 opinions finded in 2 websites

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Nº 787 in 987 in Hillingdon

Nº 60 of 66 British in Hillingdon

CUSTOMERS TALK ABOUT DISHES WITH..coffeepizzachickensaladroastladycheesepayvegetablesmeatcookedmustfishbeautifulcreamturkeyoldpotatoes

comment_iconOpinions

Much better than the normal Sunday roast /

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Robert Wilde . 2025-04-23

MORE AT Google

Great breakfast with lovely staff. Thank you!

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David Rose . 2025-04-20

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Good breakfast at a very reasonable cost!

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Marianne Jeanes . 2025-04-20

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Held Easter church service at the lido. Ladies and gentlemen opened up for us and really helpful. Amanda and Paula were really helpful.

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Christine Barry . 2025-04-20

MORE AT Google

Lovely breakfast ,huge queue managed well,thank you Amanda and Paula for all your hard work and attending to us Happy easter

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Sus Al . 2025-04-20

MORE AT Google

Had a lovely time the serve Alex Macfarlane was really nice and friendly great place to be and lovely food and reasonably priced

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Ruby Hanshaw . 2025-04-20

MORE AT Google

Nice place, near the lido. Kids had pizza and dough balls.

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Imran Malik . 2025-04-20

MORE AT Google

Rude manager, I booked a table for x4 today, we arrived early so I waited with my dog in the front Porch while my husband went to check if it was OK to come early, suddenly a staff member became hysterical shouting there was a dog. A different member of staff came and said dogs need to be brought through the other patio entrance. Ok fair enough. We then went to the patio entrance and asked where we were allowed to sit with the dog. We ordered our food and went to the calvery station to collect our order. The manager was standing there we stood to wait to be served and the manager looked up and down at us ( I don't know why because she looked dishevelled herself with her dirty black jeans and old jumper) the manager then barked at us asking If she could help us? ( we were clearly waiting to be served at the calvery) the manager then said it does not open till 12pm. We went back to our table as i noticed it was 11:58. I do think we could have been addressed with a better manner as this aggressive approach was already spoilng our visit. I would not be visiting again with this manager attitude it really spoit our lunch out the way some staff behave

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Hazel Wardle . 2025-04-20

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Excellent breakfast, 2 visits in 2 days! We was greeted by Paula, on both days she was wonderful and made the experience a lot better Thank you.

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Katie Chamberlain . 2025-04-19

MORE AT Google

Recently I came for breakfast and came back again the next day! We were greeted warmly and made comfortable by Paula and the team! Will 100% be back

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Mairead Burke . 2025-04-19

MORE AT Google

Fantastic breakfast as always two in two days. Met by the lovely Paula . Always smiling and happy and very helpful . We will be back

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Tracy Chamberlain . 2025-04-19

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An excellent assortment of well cooked meals. Plenty of choice. The young man serving my table, was excellent a real credit and worthy of commendation

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Gerry Mills . 2025-04-18

MORE AT Google

The food was good, I had the pepperoni pizza and my daughter had the carvery. There was a good atmosphere and the service from the waitress Sarah was really good, she was friendly, helpful and attentive. I would definitely come back again.

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Coco Chanelle . 2025-04-17

MORE AT Google

Paula and David were extremely helpful and friendly. Nothing was too much for them! The carvery was outstanding!!

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Mikila Carter . 2025-04-15

MORE AT Google

Paula and her team, Des Charlotte, Trish etc are always friendly and helpful. Great breakfast this morning. Thank you

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Kay Farr . 2025-04-14

MORE AT Google

We went to the waters edge for breakfast this morning and once again received a very warm welcome from Paula and the team. The breakfast was delicious 😋 very fresh and plenty of it. We will be back again soon. Thanks Paula and team.

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Jackie Auld . 2025-04-14

MORE AT Google

Bought the franks buffalo chicken burger food was amazing, was served by a lad called Alex, 5 stars, would visit again

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Joel Armstrong . 2025-04-13

MORE AT Google

Amazing restaurant with an amazing view and menu, the employees are nice and friendly especially Denzel

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MR DN3 . 2025-04-13

MORE AT Google

Food was amazing at a great price too service from Paula and Amanda was spectacular and would recommend coming for breakfast on a Saturday morning 👍

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Michael Woodstock . 2025-04-13

MORE AT Google

I recently held a wake for a dear friend at Waters Edge, and I can't express enough how grateful I am to the entire team for making the day so perfect. From the initial planning stages to the event itself, the manager, Amanda, and her staff went above and beyond to ensure everything ran smoothly. The food was delicious and plentiful, and the level of customer service was exceptional. Paola, Trish, Michaela, and Ben were all incredibly attentive, making sure all our guests felt comfortable and cared for. Amanda's compassionate and professional approach made a difficult day so much easier to bear. She took care of every detail, allowing us to focus on celebrating our friend's life. I highly recommend Waters Edge for any event, especially those requiring a special touch. Thank you again to Amanda and the team for their outstanding service.

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Edyta Jabes . 2025-04-09

MORE AT Google

The food was horrible , not prepared or cooked properly, long waiting times , the staff unfriendly(old man bartender who also love to disagree w people here) with quite of an attitude not very welcoming , the space is very closed down claustrophobic it almost stinks overpriced for what it is the location is lovely tho

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Natalia Dana . 2025-04-07

MORE AT Google

Love coming to have breakfast here. Paula, David & the team are fantastic. So welcoming. Food is lovely and such great prices. Dog friendly and right on the lido’s doorstep. A lovely suntrap too!!

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Julie Kinane . 2025-04-06

MORE AT Google

Lovely lake scenery. Beautiful sunny. Sunday roast is the best!

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Tina Guo . 2025-04-06

MORE AT Google

Came here with my family and ordered calzone for myself, also heard feedback from my parents saying the carvery was incredible. Pizza was served by a waiter named Joel, and my parents told me to thank Cameron for the service on the carvery

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James Harryguard . 2025-04-05

MORE AT Google

Paula and staff were all very busy as pub was packed. However we still received great customer service, lovely meal and drink.thanks for your great hospitality as always!!

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Aimee McGrotty . 2025-04-04

MORE AT Google

Paula & Des very accommodating friendly professional

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Dawn Martin . 2025-04-04

MORE AT Google

I would just like to say a ‘HUGE THANK YOU’ to David behind the bar. I gave him double the money by accident and didn’t even realize and he was so honest he gave it back to me straight away. The world needs more people like you David, thank you so much. My friend and I then went on to enjoy a scrumptious breakfast and were made very welcome. I totally recommend this restaurant. Thanks again. 😊

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Sally Mcgregor . 2025-04-04

MORE AT Google

Nice place if you have young kids. Lovely walk around the water s ee all the different ducks and then have a play in the park all before dinner. Carvery very good with a choice of meats plus a vegetarian choice. There is also an extensive menu for those not wanting a roast. Nice place for a meetup . Went there for mothers day. There's plenty of ice cream vans to keep the kids happy

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Annemarie Atkinson . 2025-04-04

MORE AT Google

My mothers favourite restaurant , food is always good , Amanda and Veronica looked after us well and we all enjoyed our meals ,

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Fiona Munroe . 2025-04-03

MORE AT Google

Great food and drinks, fantastic location and when visited on a Sunday a perfect cooked carvery and the unlimited ice cream choice was a bonus !

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Paul “Woody” Wood . 2025-03-30

MORE AT Google

Very good service staff friendy with a smile lovely staff behind bar and the chiefs do a good job cooking and david does a good job looking after his people thank you very mutch for a lovely time always look after Robert Nichols as i will give you good scores thank you

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Robert Nichols . 2025-03-29

MORE AT Google

Place is fabulous. Very clean, staff always professional and always happy to help. Food is amazing. Everything is always immaculate. I have two young children and they love it there. 100% recommend this place. Food is delicious and always fresh.

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jane smith . 2025-03-26

MORE AT Google

When the sun is out is so nice to chill outside on the fresh air. Place itself- inside isn't bad. Tried to order from the table but the deals were not available online, so end up ordering at the bar. Gentleman serving us was helpful. Food arrived quiet quick. Could of have more flavours but for the price cant complain.

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Aneta Pieszak (Anetchen) . 2025-03-24

MORE AT Google

Ordered a beef sandwich, menu stated, beef from the carvery, I thought, yummy. The sandwich arrived. Dry brown bread, beef from the carvery was, all the dried out bits that was obviously not put on carvery plates from the actual carvery. Not one piece of nicely sliced beef. On the up sides, some of our partners had the carvery & they said it was lovely.

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Amanda Hopson . 2025-03-22

MORE AT Google

Vile food. We ordered a burgers and chips here via just eat. First time eating from here and the last. The burgers had a cat food like texture. The chips were dry and had been reheated. Made me and my partner feel queasy for hours.

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Laura Butcher . 2025-03-22

MORE AT Google

Popped in for a drink after an evening walk. Nice, friendly staff. Drinks reasonably priced. Nice & clean inside.

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Suzie Donnelly . 2025-03-20

MORE AT Google

Was a very good venue for our wake. Friendly, helpful competent staff.

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trevor green . 2025-03-20

MORE AT Google

Had a beautiful birthday lunch here. The beef roast dinner was exactly how I liked to have it and so reasonably priced. It was a Tuesday afternoon and the pub was very busy and yet it had such a peaceful calm and relaxing atmosphere with great views of the Lido I could have sat there all day! Will definitely want to eat here again!

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Rouna Ali . 2025-03-19

MORE AT Google

Had a great time with the family

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Desmond Flanders . 2025-03-18

MORE AT Google

Had a breakfast with my partner it was delicious. Would like to thank Paula and Des for making our visit special they were both very helpful.

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Amanda Mckay . 2025-03-17

MORE AT Google

Our waitress Paula was great very attentive there was 9 off us. thank you so much 👍 we will be back again

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Belinda Sealy . 2025-03-16

MORE AT Google

Very welcoming n clean Amanda and pala

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Charlie B . 2025-03-16

MORE AT Google

We went for some lunch. The staff are really lovely friendly helpful people. The burgers were very tasty. It’s a nice place by the water. Parking was easy and free but you must remember to register your car inside

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Jay M . 2025-03-11

MORE AT Google

Great place to eat with friendly staff. Looked after by Sarah.

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David O' Neill . 2025-03-11

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Tbe only reason I didn’t give it a 5 star was the ice cream that I paid for… no sweets and the ice cream was terrible

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Dean Judson . 2025-03-10

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Nice views and outdoor seating for Smokers! Carvery was well stocked and food was hot.

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Elizabeth Hannan . 2025-03-10

MORE AT Google

Lovely carvery meal at The Waters Edge. A busy day but Sarah still squeezed us in thank you!

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mandy astill . 2025-03-09

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Nice food, could do with adding more chips to the meal.

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James Doyle . 2025-03-09

MORE AT Google

Deep-fried food fail, round one: cold and sad. They refunded my order and gave me another try, but round two was even worse! Burnt to a crisp, it was totally inedible. And don't even get me started on the drink prices. £4.30 for a large Coke? Highway robbery! I'm seriously thinking twice about eating there again. That whole experience left a bad taste in my mouth, and not just from the burnt food.

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Daniel “DC” Thomas . 2025-03-09

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Disappointing signage. Paid £7.50 to park in the car park (which is absolutely extortionate and more than I’ve ever paid in central London), only to receive a £60 fine because it was the wrong car park as we went to the little railway. We never even went in to the pub, and now we will never be going. I hope you take the £67.50 that I worked hard for and spend it on better signage so that you don’t rip off the next poor family that parks in the wrong car park

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TheClarkeClan . 2025-03-08

MORE AT Google

We had a great time! It is a great place to come with family!

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Nikita Patel . 2025-03-08

MORE AT Google

Haven't been here for years. Decided to go as they had a £6 offer for the carvery. Bought 2 carvery and ice cream bottomless one LARGE PEPSI MAX. The glass was given to us was a standard Pepsi glass hold 330m. For just over a price of £4 that's a joke glass. They do apparently small, medium and large glasses. I thought this was a mediuim, no way large. Then went to the carvery, I asked if I could have a wing, was told there not allowed to give the wing as someone had choked on one. Them owners Mitchell and butlers is the same a the toby carvery and they dont have a problem giving the wings. The food was nice but very little choice in veggies. So went to get the bottomless ice cream. Asked for the container that was all paid for and I did ask if I needed a receipt was told no, just come up and ask. Different server at the till said that there was no ice on our table puchased. The originally lady who served us came back and clarified it was paid for. Given a small paper tub with a wooden spoon for the ice cream. They only had sauce not the extra, which were at a extra cost but none to be seen. They had not been replenished. Then the ice cream machine was empty!! The elderly gentleman in front of use had been given a proper glass desert dish but we were given paper with wooden spoon. Thevuce cream machine was up and working after bout 10 mins. Very disappointed in all at our visit.

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Sue Barker . 2025-03-05

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I would like to share how I was treated on my recent visit to this restaurant. I was left bitterly humiliated and degraded with the appalling behaviour of the staff which is beyond measures to comprehend. I work in customer services myself in a financial industry and never have I seen this kind of treatment done to a customer which has left me with the worst kind of experience ever in my life. I was personally attacked and I felt I was a victim of racism done by one of the restaurant staff .

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Gargi B . 2025-03-05

MORE AT TripAdvisor

Absolutely brilliant service from our waitress Amanda, she really helped us out and made us feel so comfortable. Food was great as well but service was outstanding well done Amanda.

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Simon A . 2025-03-04

MORE AT TripAdvisor

Great spot and amazing food!! Lovely staff, cannot fault. Came for a party in their spacious function room and loved every minute of it! Love!!

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Shane S . 2025-02-25

MORE AT TripAdvisor

AMAZING! We had our Christmas party here last night and it honestly was the best evening out! The team were lovely and the function room is great for hosting parties etc. The food came out very quickly and was delicious, drinks were spot on and everyone had an amazing night! Cannot thank the team enough at Stonehouse, any questions we had were answered and they were constantly making sure we were all okay! Will definitely be coming back, thank you again!

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devon garrett . 2025-02-25

MORE AT TripAdvisor

The place was amazing great food and all the staffs were brilliant and very accommodating. Loved it will certainly visit again.

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Sumita Rai . 2025-02-25

MORE AT Google

AMAZING! We had our Christmas party here last night and it honestly was the best evening out! The team were lovely and the function room is great for hosting parties etc. The food came out very quickly and was delicious, drinks were spot on and everyone had an amazing night! Cannot thank the team enough at Stonehouse, any questions we had were answered and they were constantly making sure we were all okay! Will definitely be coming back, thank you again!

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Devon Garrett . 2025-02-25

MORE AT Google

We just had our Christmas party here for a group of around 25/30 people and it was truly amazing. The private space was the ideal size for our group, with having extra space to dance. The managers were very responsive and accommodating throughout the booking process, as well as our many questions. Their communication was really fantastic from start to finish. The team could not have been more lovely, the food and drinks were great and we had the best time! You guys really made our night and we will definitely be back! Thank you so much!!!

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Martyna Brzana . 2025-02-25

MORE AT Google

Great party here in the function room. Thank you to the great staff.

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Shane Stanley . 2025-02-25

MORE AT Google

Lovely place and great service. We had our work party here and the space was ideal for what we needed. The team were super helpful throughout the night, thank you!

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BARBARA B . 2025-02-25

MORE AT TripAdvisor

Friendly service from Sarah when we came for breakfast. Value you for money

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Jono Wil . 2025-02-23

MORE AT Google

Good food and fast service. Amanda and Sarah were attentive and welcoming.

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Phill Sutton . 2025-02-23

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Always loved the carvery here and now there's so many other options on the menu for those who don't particularly like a roast dinner. The pizzas are excellent so if you have kids who just want a burger or a pizza whilst the adults enjoy a roast dinner, they pretty much have you covered and the quality is exceedingly good without having to pay an extortionate price like some gastro pubs. The staff are really friendly, especially the young server Joel who cleared our table for us, before and after our meal. He was very smiley and polite... He looks like he really loves his job and it shows.

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jackojaxster . 2025-02-22

MORE AT Google

We had an amazing stay the two on the bar were amazing and very helpful

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Jermaine Clark . 2025-02-15

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Friendly service from kieran , Made the experience more enjoyable Highly recommend the food

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Sophie Cantwell . 2025-02-15

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Hi, I came in yesterday for a lovely meal with the family. I was served by a young Chinese boy who had quick service and friendly smile.

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ben kim . 2025-02-15

MORE AT Google

Great service lovely atmosphere as always

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Danna Marufi . 2025-02-15

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The service is good and the staff is very wonderful and our server is very kind and friendly

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Sarah Petrine . 2025-02-15

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Cheap and cheerful! Came with a group of 10 and the staff were very lovely and accommodating to us. Love the carvery - the turkey was really good, sadly the beef wasn’t ready when we were there (after lunch service so understandable). Cleaned the table quickly and brought our tea for us as we needed help carrying. Thanks guys !

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Sofia M . 2025-02-15

MORE AT Google

Some of the carvery food was cold. Potatoes etc Sarah & the team were great

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JOHN WALSH . 2025-02-15

MORE AT Google

Had a great time here, food was amazing and so was the service. Big thanks to the waiter I had, Joel. His service was exceptional and he made sure I enjoyed my time there to the fullest! He also made sure I was accommodated and always checked in to see if I needed anything. I will be coming back for sure! 😁

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Andrei Zamfira . 2025-02-15

MORE AT Google

Friendly pub and staff. Good food. Paula, Michaela and the rest of the team are brilliant.

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Leonard Auld . 2025-02-15

MORE AT Google

Fantastic breakfast, lots of choice of food. Great service by David and Paula

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cameron macfarlane . 2025-02-15

MORE AT Google

Sarah and Paula are amazing! Your work is incredible—thank you for all that you do!

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kai him ng . 2025-02-15

MORE AT Google

Great team, always accommodating.

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Modern Day Birthing . 2025-02-14

MORE AT Google

Big up yuh batty crease! Gwangapapagungaya da food did nice. Da people did nice and da vibe was impeccable. We soon reach again

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Nicole Symone . 2025-02-13

MORE AT Google

Staff are very friendly and helpful, the food is freshly cooked, tasty and excellent value!

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Malcolm Farr . 2025-02-13

MORE AT Google

Absolutely brilliant experience here, food was delicious and service was outstanding, massive thank you to Mikila and Paula for your help!

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Finley . 2025-02-12

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Food was amazing thanks to Dean and Alex had a warm welcome from sophie recommend to a friend

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Derek Baker . 2025-02-11

MORE AT Google

Enjoyable carvery. Attentive waiter. A lovely leisurely meal 😀

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Andy West . 2025-02-08

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Terrible experience. Ordered food it come out and unfortunately chicken wings was raw! Spoke to management they said they cooked another batch of wings and the same said it was a bad batch of chicken. Only got an apology and some money back. Will not be attending here ever again just so lucky I never gave the food to my daughter

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Aimee Russell . 2025-02-05

MORE AT Google

There was 9 of us for lunch and we all enjoyed the meal. We kept Desmond who works behind the bar busy. He served us drinks and kept us amused with his sense of humour.

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paul hynes . 2025-02-03

MORE AT Google

The food was really good and the staff were very friendly and helpful specially Paula always smiling and asking us if we are okay.

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Lery Nanquil . 2025-02-02

MORE AT Google

Lovely location to meet up with friends over a drink or a meal.

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Patrick O'Leary . 2025-02-02

MORE AT Google

Lovely carvery and very good with allergies. The guy serving the carvery was very helpful. Would come back!

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Jo P . 2025-02-02

MORE AT Google

Great customer service today Desmond very friendly & quicknon the till, also the main chef accepting the tickets he was very welcoming & polite. Food was nice the Only things that let visit down was roast potatoes dry ( felt like they had been sitting in the hot cupboard to long) same with pigs in blankets

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Natasha Harris . 2025-02-02

MORE AT Google

Thank you to Paula and Veronica for a lovely visit at The Water's Edge. Food and service was brilliant. Will definitely come again.

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S Pillai . 2025-02-01

MORE AT Google

Wonderful Saturday out,and thank you Veronica for great service.

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mistretu22 . 2025-02-01

MORE AT Google

Always great service, been coming here years. Top breakfast at unbeatable price. Charllotte and Paula always welcoming and attentive. Dog friendly.

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Greg King . 2025-02-01

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Me and my husband had a lovely meal here. The food was delicious and the staff were really friendly..great service

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Susan Maddy . 2025-01-28

MORE AT Google

Amazing this place is a Godsend, come here regularly always delivers a great service. So many good memories.

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Richard Hall . 2025-01-25

MORE AT Google

Thank you for all your hard work from Robert Nichols and all who work behind the bar and who cook well done 👍🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

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Robert Nichols . 2025-01-25

MORE AT Google

5 star service from Amanda and Paula showing me and my friend how to navigate the stonehouse app in order to get a 6£ carvery. Food was excellent along with service thank you very much smiles all round!

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Sizzle Beamz . 2025-01-24

MORE AT Google

Lovely restaurant, lovely views and lovely staff. Will be returning again soon

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Dena Batkins . 2025-01-20

MORE AT Google

The food was great and the atmosphere was very relaxed and welcoming

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Iain Marwick . 2025-01-20

MORE AT Google

A very welcoming restaurant with a great atmosphere, plentiful hot and tasty food. Having an early breakfast and great to see such a mixed community and ages making good conversation and enjoying themselves.

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paul medlycott . 2025-01-19

MORE AT Google

Had a wonderful visit with my aunt and dad. We enjoyed the carvery and BBQ chicken burger—both were excellent, with fresh, hot food regularly replenished. The service was fast, professional, and welcoming. The only slight disappointment was not being seated by the window, despite it being a special occasion and a table being available. However, the overall experience was fantastic. Great food at a good price—highly recommend!

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Abhinav Talwar . 2025-01-19

MORE AT Google

Nice breakfast buffet for a good price

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Deborah Greatrex . 2025-01-18

MORE AT Google

The staff were friendly and helpful, especially Desmond and Amanda who showed us where to get the food from at the breakfast buffet. They were smiling and bubbly which made the overall experience of going really welcoming. It was quite quiet so not a massive bustling atmosphere the both times I went but that’s not necessarily an issue and my family really enjoyed their meals nonetheless. The pizza is delicious I would definitely recommend and if you’re on a student budget like myself they have very good daily deals on Mondays and Tuesday with 50% off food. The vegetarian sausages at the breakfast weren’t the nicest I’ve ever tasted but overall I enjoyed both my meals here and would visit again.

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olivia gtrex . 2025-01-15

MORE AT Google

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